by twochickswithasidehustle | Feb 2, 2024 | Uncategorized
About Fubo:
With a mission to build the world’s leading global live TV streaming platform with the greatest breadth of premium content and interactivity, FuboTV Inc. (NYSE: FUBO) aims to transcend the industry’s current TV model. Fubo operates in the U.S., Canada, France and Spain. The company also has a growing technology center in Bangalore, India that is developing strategic product and technology features for the global Fubo platform.
We’re rapidly growing in employees, subscribers, and content offerings! Which means we need your help taking us to the next level.
Fubo is committed to excellence through diversity, which involves attracting talented people from diverse backgrounds and traditions. We encourage everyone to apply.
*THIS IS A FULLY REMOTE POSITION*
Summary:
Responsible for analyzing, researching and processing incoming chargebacks through the billing platform.
Job Detail
- Performs Credit Card chargebacks resolution to ensure timely, accurate, and effective processing of fraud and dispute claims.
- Provides evidence when merchants ‘request for information’ before it becomes a chargeback
- Provides in-depth research and investigation into transactions of frauds or dispute claims, and provide evidence/documentation to support the investigation
- Ensures adherence and deadlines are met for all claims
- Ability to escalate issues to supervisors
- This is not a customer facing role, but will require a lot of cross team collaboration, analytical skills, and prior administrative experience
What to Bring:
- Strong analytical skills and ability to work accurately with billing transactions
- Clerical, technical, and administrative experience
- Ability to communicate effectively with all forms of communication in a professional manner (phone, chat, email)
- Proficiency in Windows or macOS screenshot programs, office, and Adobe reader
- Must be able to work independently with minimal supervision
- Punctual, regular, and consistent attendance is required
- Ability to speak, read, and write professionally in English
- Must be flexible with working hours. Available to work all shifts including weekends, holidays and emergency shifts as required.
Perks & Benefits:
- At Fubo, you will have the opportunity to personally influence what live media looks like after it goes through its next big transformation
- Professional development courses and learning opportunities
- Fubo provides a highly competitive compensation based on experience and market standards
- Robust benefit package including Health/Dental/Vision coverage sponsored up to 100% for employees, 401k, Life Insurance, and commuter benefits
- Free Premium Fubo Account
- Health and Wellness initiatives
- Unlimited PTO days and regular company-wide activities.
- Fubo’s main Headquarters are located in Midtown Manhattan, with offices in Denver, Paris, and Bangalore
- Fubo is an e-verified company
Fubo’s base salary for this role is $19 per hour. Additionally, this role is eligible to participate in Fubo’s unlimited PTO, and a full range of medical benefits. Final offer amount will be at the company’s sole discretion and determined by multiple factors, including years and depth of experience and expertise, location and other business considerations
by twochickswithasidehustle | Feb 2, 2024 | Uncategorized
About Our Company
M.M.LaFleur is a female-founded womenswear company based in New York City. We believe the world is a better place when women succeed, so we celebrate the modern professional woman through our clothing, styling, and community. Our thoughtfully designed pieces are practical, comfortable, and beautiful, and we hope that when you wear them, you feel like the most polished and powerful version of yourself. Our goal is to take the work out of dressing for work—whether that means heading to the office, networking over brunch, leading PTA meetings, or anything in between.
Who are we?
We’re a group of go-getters who are passionate about reimagining the way women shop and dress for work. We get inspiration from our customers, and everything we design has a purpose and a human touch. We think big, but we sweat the details, and we take our work (but never ourselves) seriously. We’re steady but nimble, thanks to a whip-smart, energetic team that’s not afraid to be scrappy. We are perfectionists who sometimes spill on our clothes—we own our mistakes, turn challenges into growth, and evolve as we learn. We embrace ambiguity, celebrate weird ideas, and love a work in progress. We are kind but direct, and we practice Kizukai—a Japanese word that means “empathy in action.” We are incredibly proud of the team we’ve built, and we’re excited to continue evolving as we grow.
About this role:
The Virtual Stylist is responsible for driving sales through our styling text channel by creating lookbooks and sending personalized product recommendations to clients based on their survey results and requests. They will assess a client’s needs and build strong relationships to provide the highest levels of customer experience. They will nurture new styling leads as well as manage previous clients through requests and proactive clienteling and follow-up. This is a sales-first role, and the ideal candidate is someone who enjoys strategizing around how to hit their sales targets.
What will you do?
Foster new styling leads and drive sales through our virtual styling texting channelInteract with customers in real-time through our stylist texting channel, creating lookbooks and sending personalized product recommendationsIdentify strong clients from new styling leads, building trust and demonstrating expertise in both the product and your styling abilities
Be a stylist; ask the right questions, assess clients’ needs, and suggest and style products based on their surveys, requests, and feedback
Be a salesperson; understand your sales performance and metrics, striving to maximize sales targets
Consistently strive to provide the ultimate shopping experience through customer communications and follow-ups
Clientele all customers by developing a strong post-order follow-up and drive returning revenue by pathing customers to their best shopping experience (stylist assisted or ecomm)
Stay up to date on our merchandise, events, promotions, policies, and services
Differentiate M.M.’s level of service from other clothing companies through compassion & empathy
Manage a dynamic book of business and clientele customers to drive repeat business
Manage requests and communications from returning clients by sending product picks and lookbooks
Drive returning customer engagement & loyalty through proactive outreach
Strategically segment customers to send targeted messages, for example following up with unconverted clients to drive otherwise lost revenue and/or increase order frequency
Support our Virtual Appointment channel and clienteling efforts by gathering information and creating strong notes for each customer
What skills do you have?
Demonstrated sales and customer service experience preferably in an omnichannel role
Experience with Shopify & POS preferred
Proficient in web and computer applications & able to pick up new systems quickly
You are comfortable working with sales targets and thinking strategically about driving revenue
You have excellent written and verbal communication skills. You are comfortable interacting with customers via text, email, over the phone, or Zoom
You enjoy styling our customers and discovering new ways to make their life easier
You have a strong knowledge of fashion and styling concepts and can make educated product recommendations based on customer preferences, size, body shape, etc.
You are a problem solver. You aren’t afraid to take initiative and propose solutions
You’re a self-starter and comfortable working independently
You can connect, feel empathy for, and interact easily with those around you
You are extremely detail-oriented, accurate, and thorough, anticipating the needs of others (including customers and colleagues)
You are a quick learner and flexible; you understand that no two days are the same on a fast-growing team
You have a positive, can-do attitude! (Nothing is above or below you)
by twochickswithasidehustle | Feb 2, 2024 | Uncategorized
DESCRIPTION
At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team. DLS Provides services 7 days a week, 24 hours a day to assist employees as they go through qualifying life events.
The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event.
Key job responsibilities
- Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees
- Serve as a point of contact for assigned employees (150 – 200 employee cases) to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon
- Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate
- Critically assess and adjust the case management plan to an employee’s changing needs
- Address and respond to sensitive situations
- Troubleshoot issues and seek to remove barriers before, during, or after a leave event
- Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs
- Identify and solve problems that may arise, sometimes with limited information
- Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace
- Educate managers and business partners on employee concerns and needs prior to being off or returning back to work
- Communicate regular updates to employees and stakeholders both verbally and in writing
- Ensure compliance with standard work, federal/state regulations, and company policy
- Maintain system records to ensure accurate and timely information/documentation
- Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
- Flexibility to work nights and weekend
We are open to hiring candidates to work out of one of the following locations:
Virtual Location – USA
BASIC QUALIFICATIONS
- 1+ years of human resources experience
- 1+ years of Microsoft Office products and applications experience
- 1+ years of customer service experience
- Bachelor’s degree in business, HR, or a related field, or High school or equivalent and 1+ years of case management experience
PREFERRED QUALIFICATIONS
- 2+ years of human resources functions experience
- Knowledge of HRIS or Applicant Tracking Systems are preferred
- Experience with Payroll Systems, HRIS
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
by twochickswithasidehustle | Feb 2, 2024 | Uncategorized
DATA COLLECTION
by twochickswithasidehustle | Feb 2, 2024 | Uncategorized
Basic Information
Primary Location
Home Office – United States
Country
United States of America
Job Type
Freelance
Work Style
Remote
Description and Requirements
TELUS International is looking for Geo Data Evaluators who are fluent in English for a project aimed at improving the content and quality of digital maps. The job would suit someone who is detail-oriented, enjoys doing research, has a good knowledge of national and local geography and strong cultural awareness.
This is a freelance position on a flexible schedule. You can work in your own time whenever work is available. The project offers a variety of task types, and work is paid per hour based on the volumes of tasks completed. The volume of tasks may vary.
You will be completing research and evaluation tasks in a web-based environment, e.g. verifying and comparing data, categorizing photos & videos, and determining the relevance and accuracy of information provided. Another aspect of this role will involve collecting and verifying Points of Interest (POI) by providing accurate and up-to-date data based on local insights to support optimized Maps performance.
Duration: Ongoing
Rate:
Requirements :
- You must be fluent in both written and verbal English
- You must be living in the USA for the last 3 consecutive years.
- Have the ability to interpret and follow established guidelines to execute each task and record information accurately.
- Ability to make phone calls, including as mystery shoppers using a personal phone and/or a call center software, to collect relevant and detailed information regarding businesses.
- Good business phone etiquette is vital.
- Headset or headphone with a microphone.
- Ability to complete research online using search engines, online maps and website information.
- You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in the USA.
- Applicants must be 18 years or over.
- Gmail must be your primary email.
- You must own and use a desktop/laptop and/or smartphone to complete tasks.
- Access to and use of a broadband internet connection to perform the work, all provided at your own expense.
Working on this project will require you to go through a standard registration process (including passing an open book assessment). Please note, you must be fluent in the languages specified above. There will be periodic checks on both language fluency and location/cultural knowledge during the application process and if hired onto the program.
Why Join the TELUS International AI Community?
- Earn extra income with Flexible hours to fit your lifestyle
- Better work-life balance
- Be your own boss
- Remote work & Location Independence
- Be part of an online community
All candidates are required to complete and pass an online qualification exam. The key to passing the exam is reading the guidelines and eLearning material provided to you carefully and with attention to detail.
Additional Job Description
TELUS International is looking for Geo Data Evaluators who are fluent in English for a project aimed at improving the content and quality of digital maps. The job would suit someone who is detail-oriented, enjoys doing research, has a good knowledge of national and local geography and strong cultural awareness.
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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