by twochickswithasidehustle | Jun 12, 2021 | Uncategorized
Quartzy is seeking an Order Processing Specialist to assist with our rapidly growing Marketplace Operations, ensuring that all our orders are placed in a timely fashion and that our customers are receiving notifications about orders and shipping. You thrive in a busy environment, and believe that keeping things organized is an essential part of getting anything done. If you catch a mistake in your work or someone else’s, you’re driven to find out not only why it happened, but how you can prevent it from happening again. Above all else, you are extremely detail oriented. Double and triple checking to ensure you’ve addressed every possible scenario is a part of your workflow, and you pride yourself on never leaving a question unanswered or a follow-up forgotten.
This is a part-time remote position. You can work from anywhere in the United States and are not required to come into the office. Expected hours are approximately 20-30 hrs/week, but may change with fluctuation of the business. You must be available for 3-5 hours each day between the hours of 8am-1pm PT. Compensation range is $13-15 depending on location and experience.
Why Quartzy Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our team is passionate about accelerating scientific research through well-designed, meaningful tools for labs and companies alike. We value openness, transparency, and good communication, because, after all, we are in this together.
Responsibilites
- Process orders in a timely and accurate fashion
- Communicate order status and shipping details to our customers via our online platform
Requirements
- Detail-oriented
- Fantastic written and verbal communication ability
- Strong multi-tasking and organizational skills
- Ability to operate independently in fast-paced environment
- Must be able to work PST work hours
APPLY HERE
by twochickswithasidehustle | Jun 12, 2021 | Uncategorized
Data Entry
Job description
We are looking for Data Entry Clerks to join our crew of photo and video collectors worldwide!
IMPORTANT: This is a temporary contract job.
At TransPerfect, we are looking for speakers of various languages to join our worldwide network of workers on a variety of innovative and interesting remote projects and jobs to improve Artificial Intelligence (i.e. as speech or text recognition, input methods, keyboard/swipe technology or other areas of human-machine interaction).
TransPerfect has over 5,000 full-time employees, a network of over 5,000 certified linguists and subject-area specialists, and over 90 offices in cities around the globe, making it the world’s largest privately held language services provider. TransPerfect is certified to ISO 9001:2015 and ISO 17100:2015, ensuring the highest level of quality and service for all projects. Our global group of companies completes over 300,000 projects per year and works with many of the world’s most recognizable enterprises.
In this role, you will work as a Transcriber/Labeler, You will perform some or all of the following tasks: transcription, data labeling, and data classification. This job requires a high level of independence, adaptation, and accuracy. Attention to detail is a must to succeed in this role!
Job requirements
- Part-time or full-time availability.
- Ability to meet daily KPI’s.
- Excellent time management.
- Ability to work independently.
- Flexibility and ability to adapt and react to changing priorities quickly and efficiently.
- Ability to track, analyze, and report issues.
- Ability to understand and implement feedback.
- Find comfort in detail-oriented work.
Apply for this job
by twochickswithasidehustle | Jun 12, 2021 | Uncategorized
POSITION RESPONSIBILITIES
WHAT DOES A WORK AT HOME DATA ENTRY AGENT DO?
A Data Entry Agent will perform analysis and research to process and/or a claims and appeals navigating multiple systems and racking tools. The agent will enter claims following a standard processing procedures, ensuring accuracy and completeness while achieving performance expectations. Agents will be expected to use good judgement and critical thinking to seek advice or escalate issues to their supervisor or support staff when appropriate.
KEY RESPONSIBILITIES
- The accurate and timely review, entry, and resolution of simple claims. Responsible for interpreting procedures and policies to ensure accurate claims resolution
- Responsible for accurately processing claims through multiple systems.
- Translate data into information acceptable to the claims processing systems
- Consistently meet average handle time/productivity goals that are aligned program requirements
- Maintain confidentiality of all documents/files
- Apply commitment to quality by doing things right the first time in order to avoid defects from reaching customers or requiring internal re-work
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.
Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.
JUST A FEW OF THE BENEFITS
- Medical, Dental, and Vision Coverage Options
- Paid Time-Off
- Regular Raises
- Advancement Opportunity
- Fun, Engaging Work Environment
- Casual Dress Code
- Cash and Prize Contests
SCHEDULE
NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?
We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization.
ABOUT THE APPLICATION PROCESS
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
WORK FROM HOME REQUIREMENTS
Work Area
- Quiet workspace free of background noise and distractions
- Private area acceptable for webcam use
Wired High-Speed Internet Connection
- Download Speed 20 Mbps (minimum)
- Not sure? Test your speed at speedtest.net
Personal Desktop or Laptop Computer
- PC (Not a MAC)
- Windows 10 Operating system
- Intel Core i5 Processor
- 8Gb Memory (RAM)
- 256Gb Hard Drive (Storage)
- 1 USB Type A 2.0 (Standard headset USB)
- 1 RJ-45 Connection (Internet Ethernet Cable)
Headset & WebCam
- Approved Corded USB Noise Canceling
- Internal or External Web Camera
CONDITIONS OF EMPLOYMENT
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REGARDING COVID-19
As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe.
Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation.
REGARDING MASKS
To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location.
For more information on MCI’s response to COVID-19 please visit www.mci.world/covid-19.
REASONABLE ACOMODATION
Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, [email protected].
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person’s merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI’s commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
APPLY HERE
by twochickswithasidehustle | Jun 12, 2021 | Uncategorized
Our support representatives provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment.
What Your Virtual Work Environment Looks Like
- A private workspace with locked door in your permanent residence
- Quiet environment free of background noise and interruptions
- A secure workspace free from cell phones/video devices
- Arrangements for dependent care and other obligations
What You’ll Love About Us
- Paid rate starting at $15.75
- Earning potential up to $17.75/hour after successful completion of the full Continuity Model
- You may be eligible for medical; dental & vision benefits 30 days after 90 days of employment. More information regarding benefits can be found by visiting this website.
- Paid Time Off and Paid Holidays available for eligible employees
- Explosive growth opportunities with 99% of promotions internally, opportunities to join our Quality Assurance, Training and Leadership teams
What You’ll Do Every Day
You’ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need. You will be expected to start by supporting the level 1 queue and quickly enhancing your skillset by supporting more advanced queues. These enhanced skill sets will take place within 30-60 days of employment. Further skillset enhancements into second level support may be required based on business needs.
- Locating music, apps, and movies on various devices
- Billing issues
- Fraud management
- Product feature inquiries
- Resolving username and password difficulties
- Troubleshooting email, wi-fi connectivity and web browser issues
- Navigating customers through various apps
- Data back-up, sharing & synchronization troubleshooting
- Verifying proper hardware and software configuration and set up
- Diagnosing and resolving issues including internet connectivity, email, application downloads, and more
What We’ll Love About You
- Regular, consistent, and punctual attendance.
- Must be able to work a full-time schedule, 38 hours a week at minimum, including nights, weekends, holidays, variable schedule(s) and overtime as necessary.
- Must be able to work a 3rd shift between 9pm – 9am CST
- Must have prior overnight work experience
- Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
- Possess a strong work ethic with a stable work history
- Great communication skills
- Desire a long-term career with growth
- Openness to feedback and willingness to improve
- Familiarity with iOS and/or MacOS, or comparable technology, is preferred
What You’ll Need
- High School Diploma or GED
- Must be 18 years or older except where prohibited by law
- Minimum 6 months of customer service experience
- Legal authorization to work in the US
- High speed internet services
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