by twochickswithasidehustle | Jan 20, 2022 | Uncategorized
ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Moderation and Customer Support! Do you have a Moderation and Customer Support background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.
This project is looking for Customer Service Experts!
We are looking for Customer Service experts to provide Tier 1 ticket support and moderation for an amazing online game! If you love role-playing games, and you enjoy helping people, this is a great project for you!
Main responsibilities will include answering support tickets and content moderation including forums, Twitch, and Discord.
Project Hours:24 hours a day, 7 days a week
Commitment:20 hours per week90 days
Specifically seeking availability:Evening and weekend hours
Orientation:Begins 2/1. Initial session is live, approximately 2 hours long with additional sessions at later dates.
What’s In It For You:
- The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
- Flexible self-scheduling
- Access to ‘Hot Gigs’ postings exclusive to the Mod Network
- Work from home
- Competitive hourly rate – Discussed during your first interview
- Paid orientation
What We Are Looking For:
- Experience with high-volume email-based Customer Support for games
- Experience with Zendesk, Twitch, Discord
- A flexible schedule with nighttime and weekend availability
- A work environment that allows you to focus on work without distraction
- A strong and highly reliable internet connection
- Strong typing skills
- An interest in role-playing games
Workspace Requirements:
- Dedicated laptop or desktop computer with Windows 10 or above (Please note: A Chromebook is not sufficient for ModSquad projects.)
- Quality headset
- Quiet workspace to take calls
- Willingness to install MSQ security software and 2FA app on phone
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
APPLY HERE
by twochickswithasidehustle | Jan 20, 2022 | Uncategorized
Job Description
Sharecare is the leading digital health company that helps people — no matter where they are in their health journey — unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Job Summary:
The responsibilities include entering patient information into our software program. It will involve accessing various electronic medical records systems. Looking for a candidate who can type 50+ words per minute with accuracy and provide our customers with the highest quality product and customer service. Must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Essential Functions:
- Accurately entering patient information in to our software program
- Access various electronic medical records systems
- Provide a high level of customer service
APPLY HERE
by twochickswithasidehustle | Jan 20, 2022 | Uncategorized
Why You’ll Love Working Here:
Being a TechSmithie allows you to work creatively to solve real problems for people and businesses in an innovative and collaborative environment. We are a home-grown, mid-sized company that has achieved global success. We deliver screen capture and video creation software, including Camtasia and Snagit, to over 30 million professionals, from individuals to Fortune 500 Companies.
This doesn’t happen accidentally. Through employee investment and professional development, we continually prioritize our talent to make sure things are done right. From interns to senior leaders, we work side-by-side to make transparent company decisions, strive for continuous improvement, and live by the culture and values we embody as a company.
With amazing products and people, we are always looking for fun and hardworking individuals who are passionate about working on the bleeding edge of technology. If this sounds like you, keep reading!
TechSmith’s top priority is the safety and well-being of our employees. We’ve temporarily moved our operations to working fully remote. Candidates must have the ability to work in a remote environment and, when deemed safe, be willing to commute to TechSmith’s office in the Lansing Michigan area. Candidates must be willing to move to Michigan before starting their new position.
Position Overview:
This full-time position supports the Sales Department at TechSmith with order processing, call handling and other administrative tasks. TechSmith receives both digital and physical Purchase Orders every day from our customers and partners in addition to phone orders and paperwork processing requests. We need an experienced data entry professional to handle these tasks with accuracy and efficiency. This is a full-time position with benefits and the opportunity to work with our fast-paced Sales and Customer Service teams to process revenue for TechSmith.
*This is an hourly position
Responsibilities:
- Enter purchase order information into our sales databases
- Review digitally submitted purchase orders for errors and send feedback to our partners about the errors.
- Process return transactions
- Take phone orders and operator calls
- Complete order related vendor paperwork and coordinate with sales reps, other departments and customer purchasing departments
- Provide feedback and recommendations to improve TechSmith systems and processes
- Work closely with global customers and other departments to problem solve and complete daily tasks
- Professional correspondence and other communication with customers
- Assist sales department with scheduling, workload distribution and administrative support
- Learn new processing systems and procedures on demand as our business evolves
- Help train all new staff on order processing and documentation including creation of training documentation
- Weekly reporting on order processing and sales progress
- Other duties as requested
Required Skills and Background:
- High School Diploma or (educational equivalent)
- Type 45 WPM
- Must be resourceful, self-motivated, can work independently and on a team
- Must be detail oriented
- Strong organization and multi-tasking skills
- 1 year of data entry experience with low error rate or similarly related field
- Ability to learn new order entry systems, software applications and processes quickly
- Experience answering phones and providing quality customer service
- You must be legally authorized to work in the United States without an employer-sponsored petition for a visa, such as an H1B visa. TechSmith does not intend to file any visa applications in connection with this opening.
Preferred Skills and Background:
- Proficiency in Adobe Acrobat, Microsoft SharePoint, Salesforce.com and Microsoft Outlook
- 3+ years of data entry experience
- Type 50+ WPM
**Please submit a cover letter when applying**
Availability:
TechSmith is open Monday thru Friday from 8am to 6pm. Standard hours for this position are Monday thru Friday from 8am to 5pm.
Compensation and Perks:
At TechSmith, we love our employees and reward outstanding performance with bonuses and company recognition. Our generous benefit pack includes:
- Competitive pay
- Health Insurance – BCBS of Michigan – Employer-paid premium
- Health Savings Plan – Employer Contributions
- Dental Insurance – Employer-paid premium
- Vision Insurance – Employer contributions toward premiums
- Retirement – 401(k) – Employer Match
- Tuition Assistance
- Student Loan Repayment Assistance
- Paid Parental Leave
- Employee Assistance Program
- Disability Insurance – Employer-paid premium
- Life Insurance – Employer-paid premium
- Generous PTO, Sick Time, Holiday Time, Volunteer Time
- Company-sponsored events, gifts, food, etc
APPLY HERE
by twochickswithasidehustle | Jan 18, 2022 | Uncategorized
Employer: Andela
About the role:
- The Profile Editor Specialist is responsible for ensuring that all engineers entering the Andela Talent Network have polished and linguistically accurate profiles that closely align and adhere to our quality guidelines.
- You will serve as a final quality control gatekeeper and will work closely with our screening and staffing teams on achieving that.
- We need problem solvers, creative thinkers, and people who aren’t afraid to get their hands dirty.
- If this sounds like you, keep reading – we want to hear from you! We are a fully remote company and you can truly live anywhere while doing this job.
Responsibilities:
- Once our engineers are vetted and approved for the Andela Talent Network, a profile creator will work with them to fill in all the technical details.
- You will help them proofread, edit, and update the profiles to ensure they follow our style guidelines.
- This job will also ensure that the profiles have proper skills, the projects they are proud of, and that the past engagements have enough information.
- In this role, you will work remotely in a distributed company and help a small team keep their quality at the highest level.
- We also expect you to contribute actively with your ideas, work on improving our styling guidelines, and actively contributing to the development of the team’s glossary of technical terms.
- With more experience, we expect you to become a subject matter expert on profile components and assist with the on-boarding of new team members, and help the profile editing team to support other projects and teams across Andela.
Qualifications:
- Bachelor’s degree or equivalent in English, English writing, linguistics, or related field is a plus.
- A precise and aesthetic eye and attention to detail.
- Excellent foundational knowledge in English grammar and writing mechanics.
- Ability to edit written English material to a style guide, ideally in a professional or academic setting.
- Experience with resume writing is a plus.
- Technical and engineering terminology fluency; you don’t have to be an engineer, but speaking the language is a plus.
- Humble and willing to learn/grow. We need confident and capable people who want to help each other succeed as much as they want to help our talent succeed.
- This is a remote position that can be done from anywhere.
Expectations:
In the first week:
- Onboard and integrate into Andela.
- Learn about Andela’s existing product suite.
- Become acquainted with your area of focus, peers, and stakeholders.
In the first month:
- Focus on learning technical and engineering jargon.
- Start editing our existing profiles to get familiar with our environment.
- Evolve from shadowing assessment interviews to get better insights into our assessment process.
In the first three months:
- Finish training in profile editing and be able to do unsupervised editing.
- Fully embed yourself in your team and Contribute actively in team meetings.
- Understand Andela’s assessment processes and propose new ways to scale editing processes.
- Establish yourself as a well-known, key player within the team, and Andela.
In the first six months:
- Progress from absorbing information from subject matter experts to providing expertise yourself, actively answering questions on the Talent Network channels, and advising engineers on ways to improve and optimize their profiles.
In the first year:
- Become a subject matter expert on profile components and assist with the on-boarding of new team members
- Help the profile editing team to support other projects and teams across Andela.
APPLY HERE
by twochickswithasidehustle | Jan 18, 2022 | Uncategorized
Employer: Social Element
We are looking for a creative social media expert who is on top of the latest TikTok trends and Instagram memes, who understands that the design of a social media post is just as important as the content.
Our number one focus is to help brands build genuine human connections with their consumers. We partner with our clients to find business solutions through human interactions driven by data and insights. We use insights to form strategy, then execute across all areas of social, including community management, listening, content, reporting, and crisis management. We pride ourselves in having exceptional talent in our business. As the pioneers of social, we stay at the forefront by constantly creating, learning, and guiding.
We are looking for a Social Content Creator to join our team in North America and be in charge of ideating, creating, shooting, and designing social content for a variety of clients and platforms including TikTok, Instagram, Pinterest, and Twitter.
In this role, you will be the leader of the brand’s visual identity in social, ensuring that content is on brand as well as on trend. You will accomplish this by partnering with our Social Media Specialists and Strategists to identify trending consumer conversations and create content that helps brands get noticed in social culture.
This is a full time and fully remote position, so you can be located anywhere across North America.
WHAT YOU’LL DO
- Day-to-day creation of on-trend and highly shareable social content that drives engagement and connection with the brand’s community. Includes stills, GIFs, and short-form video (ex. Reels and TikTok).
- Capitalizing on real-time cultural opportunities from our social media management teams by turning them into social-first content for named brands.
- Supporting your content recommendations through strong written, editing, presentation, and communication skills.
- Maintaining social fluency – understanding social trends and nuances as they emerge.
- Staying current with social platforms trends capabilities and offerings (including TikTok, Instagram, Pinterest, Twitter, and Facebook.)
- Creating and guiding content based on client fit and brand safety as strongly as cultural opportunity.
ABOUT YOU
- Avid and passionate social media user with an interest and curiosity in internet culture.
- Keen eye for design, photography, color, layout, and typography.
- Conceptual thinker with the ability to shoot and edit GIF, still, and short form video content (ex. TikTok and Reels.)
- Comfortable with design and video editing. Expert in capturing video with a DSLR camera or mobile device.
- Solid foundation in photography, video, typography, layout and illustration.
- Confident in pitching content ideas to clients and internal stakeholders. Expert written and verbal communication skills.
- Excitement to learn and collaborate with internal team members.
- Excellent attention to detail, organizational, and time management skills.
- Ability to maintain and uphold confidentiality at all times,
- Take pride in what we do, what we create, in The Social Element and in our community.
- Naturally inclusive, collaborative and with a positive can-do attitude
WHAT YOU NEED FOR THIS ROLE
- 1-2 years relevant work experience including a portfolio of examples.
- Strong interest in social media and pop culture.
- Strong creative eye for content native to each social platform and a working knowledge of social platform audiences.
- Proven track record with recording content on DSLR and/or mobile camera as well as editing with traditional and app-based tools.
- Deep knowledge of digital and social media platforms, staying well informed of platform updates.
- Background in one or more of the following: native social media content creation and graphic, digital design, photography and video editing.
- Experience creating for and using social platforms including TikTok, Instagram, Pinterest, Twitter, Facebook, and YouTube.
WHAT YOU’LL GET:
- Remote working; we have a genuine dedication to work/life balance.
- 33 days of holiday: Increasing with length of service. Once employed for 3 years, you will receive an additional day’s annual leave up to a maximum of 36 days holiday
- Birthday off
- Annual Occasion Day off for an important event
- 1 Volunteer day off
- Group Insurance Medical plans with generous employer contribution, including one plan that is employer covered
- Dental and Vision plans
- 401k with employer matching
- Wellbeing Support
***** Being part of an organisation where you can truly add value and be recognised for it.*****
The Social Element values
Work according to the company values
- Do it Well
- Be One Team
- Do the Right Thing
- Keep Pioneering
- Make Them Smile
APPLY HERE
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