by twochickswithasidehustle | Apr 7, 2022 | Uncategorized
Online Chat Representative- Work From Home Available
We are seeking friendly and upbeat people to join our growing Online Chat Platform. Our Online Chat Representatives enjoy a fun, teem-based atmosphere with a flexible schedule while still focusing on personal goals and advancement. On top of an hourly wage that is above the minimum, our Online Chat Representatives also receive monthly bonuses!
Our Online Chat Representatives are the first point of contact with customers and are responsible for the best first impression! Their primary responsibilities are to assist new customer in schedule a free design consultation with one of our Experts, as well as answering basic questions about our products.
Responsibilities include:
· Answer chats on a timely and accurate manor
· Setting free no obligation design consolations with our product experts
· Answer basic questions about our products
· Directing customers to the correct service department or branch for job specific needs
Must-Have’s:
- Exceptional written communication skills
- Must be very well organized
- Ability to multi-task and overcome objections
- Upbeat, positive and professional attitude – a team player
- Must genuinely enjoy helping customers
- Proficiency with computers is required along with an aptitude to learn our database systems
- Accuracy and attention to detail are must-have traits
- Reliable attendance and punctuality
Rewards include:
· Flexible hours
· High starting hourly wage
· Paid Training
· Monthly Bonuses
Great Day Improvements LLC is an Equal Opportunity, ADA Employer and a Drug Free Workplace
APPLY HERE
by twochickswithasidehustle | Apr 7, 2022 | Uncategorized
Job Title: Customer Support Agent
Location: Remote US
Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.
These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software.
SalesLoft helps brands deliver value and create trust by connecting authentically and meaningfully with their customers. Thousands of customers depend on SalesLoft’s category-leading sales engagement platform to engage in more relevant, authentic and sincere ways.
Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world. As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2020, twice by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Forbes, Fortune, Glassdoor, Atlanta Journal Constitution, and Inc Magazine.
We’re redefining an age-old industry! This is challenging work – but our team of brilliant creatives makes the journey thrilling. We’re fast-paced, innovative, and collaborative. We pursue excellence in everything and have a lot of fun along the way. Come join us!
Check us out on Glassdoor and see what people LOVE about working for SalesLoft!
THE OPPORTUNITY:
While we’re proud of our history, we’re just as excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains the nation’s elite talent.
At SalesLoft, our Customer Support Agents are pivotal to our company’s success. As a key member of our fast-growing and high-performing customer support team, you will be our front-of-the-line help to get our customers back to engaging their buyers. We believe that the most successful sellers have a passionate and supportive team behind them, and that includes you.
In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to support an impactful and revolutionary software that is changing the way sellers serve their buyers. You will have an opportunity to make a difference.
WHAT WE’RE LOOKING FOR:
We are seeking a self-motivated professional who loves solving puzzles and figuring things out for your clients. We want to continue to ensure our growing client base feels the “Customer Love” with prompt support and a personal touch.
This role is ideal for those who are true problem solvers, champions of customer success, and are highly skilled at managing technical issues in an approachable and understandable fashion. On a day-to-day basis, you will be responsible for troubleshooting technical issues for our clients via email and chat.
If you’re passionate about sales technology, providing a world-class customer experience, and thrive in a fast-paced, hyper-growth startup environment, then becoming Customer Support Agent is the career path for you!
THE TEAM:
Our SalesLoft’s Support team is comprised of seasoned and up-and-coming Support professionals who are all aligned on one mission: Equip sellers to maximize revenue by creating a fantastic buying experience.
The Support team consists of Support professionals with a strong desire to learn and help customers. They are also the epitome of our core values – Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.
THE SKILL SET:
- Superb analytical and critical thinking skills.
- Strong desire to learn and help others in Support learn.
- Exceptional interpersonal skills.
- Experience with time management between competing priorities.
- Excellent verbal and written communication skills.
- Proficiency in troubleshooting web based applications, email connectivity, Voice Over IP (VoIP), comfortable troubleshooting common error messages, and operating system settings. Knowledge and/or experience with Salesforce a plus.
- Bonus points if you have 1 or more years of experience supporting customers through a variety of contact channels including chat, email, and screen shares.
WITHIN ONE MONTH, YOU’LL:
- Attend SalesLoft’s New Hire Orientation, where you will learn our SalesLoft story and understand what makes our “Lofters” unique.
- Begin 1:1’s with your manager.
- Set your OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them.
- Complete Support Training where you’ll learn how to troubleshoot common issues with the Salesloft platform.
- Capable of serving customers quickly and proficiently and feel comfortable troubleshooting with customers via screen share
WITHIN THREE MONTHS, YOU’LL:
- Work 15-20 tickets per day with proficiency and technical know-how.
- Provide client assistance via Salesforce Ticketing and live chat.
- Create and communicate action plans to the customer.
- Work closely with our Client Success, Professional Service, Sales and Quality Assurance teams.
WITHIN SIX MONTHS, YOU’LL:
- Self proficient and gaining deeper knowledge of complex topics related to VoIP, Salesforce, and Salesloft Automations
WITHIN TWELVE MONTHS, YOU’LL:
- Provide training and mentor others on the team.
- Will be on the track of becoming a Certified Salesforce Admin
- Expert at Queue Management
IS THIS ROLE NOT AN EXACT FIT? Keep an eye on our Careers Page for other positions!
WHY SHOULD YOU WORK AT SALESLOFT:
- You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
- You will work with an amazing team you can learn from and teach
- You will experience joining a high-growth/high-traction organization
- You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
- We have a vibrant, open office that utilizes modern technology
- You will grow more here than you would anywhere else, that is a promise
SalesLoft is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.
APPLY HERE
by twochickswithasidehustle | Apr 7, 2022 | Uncategorized
Accountabilities in this Role:
The Customer Care Specialist is responsible for performing all tasks relative to translating the customer’s information, including, but not limited to, demographics, product information, and order information.
- Process customer order(s)
- Identifying information off of electronic faxes and entering the information into the system
- Makes decisions on document interpretation
- Enters accurate information into the system
- Meets performance and service level goals outlined by the department
- Detail Oriented data entry role
Qualifications:
- High school diploma required
- 2-4 years experience preferred
- Prior computer experience using Microsoft Office systems required
- Customer service experience preferred
- Previous Fax experience preferred
- Medical background/Medical terminologies preferred
- Phone experience preferred
What is expected of you and others at this level:
- Applies acquired job skills and company policies and procedures to complete standard tasks
- Works on routine assignments that require basic problem resolution
- Refers to policies and past practices for guidance
- Receives general direction on standard work; receives detailed instruction on new assignments
- Refers to policies and past practices for guidance
- Receives general direction on standard work; receives detailed instruction on new assignments
- Consults with supervisor or senior peers on complex and unusual problems
The Colorado Department of Labor requires all employers to provide the following information for all positions that could be performed in the state of Colorado
Anticipated salary range: $15.00 – 18.75
Bonus eligible: No
Benefits: Health insurance, 401k Contributions, Paid Time Off, Vacation, STD/LTD
APPLY HERE
by twochickswithasidehustle | Apr 7, 2022 | Uncategorized
Job Details
Description
- Posts payments to accounts according to the line of service and service dates to ensure accurate payment status and accurate account activity according to department process.
- Researches and resolves all unallocated payments within the established benchmarks.
- Reconciles deposits to posted payments daily.
- Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy, days to post and unallocated payments.
- Keeps supervisor informed of areas of concern and problems identified. Notifies supervisor of any delays in cash posting.
- Completes all reports according to schedule.
- Performs other tasks as assigned to support the goals of the organization.
SKILLS|EXPERIENCE:
- High School Diploma
- One year cash posting or healthcare revenue cycle experience required.
- Proficient with computers and Microsoft Office
- Detail oriented, excellent organizational skills and ability to multi-task
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; to handle or feel; to talk and to hear. The employee is occasionally required to walk, sit, reach with hands and arms and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
Standard office environment.
Qualifications
Skills
RequiredMicrosoft OfficeIntermediateComputer SkillsIntermediate
Behaviors
Required
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Self-Starter: Inspired to perform without outside help
Work-Life Balance:Â Inspired to perform well by having ample time to pursue work and interests outside of work
APPLY HERE
by twochickswithasidehustle | Apr 6, 2022 | Uncategorized
Employer: LRN
LRN’s mission is to inspire principled performance. Since 1994, LRN has helped over 25 million people at more than 700 companies worldwide simultaneously navigate complex legal and regulatory environments and make ethical decisions with its vast, SaaS-based education and technology platform. Since acquiring Interactive Services in September 2020, LRN has advanced its investment in people, innovation, and technology offering a winning combination of practical tools, hundreds of courses, and strategic advice to partners in over 100 countries.
Position: People Operations Generalist
Location: Remote based in the US
LRN is hiring a People Operations Generalist to provide superior support to its US and International employees and managers through LRN’s People programs, processes, and systems. We seek a candidate with an understanding of how the People function can strategically contribute to LRN’s growth and organizational objectives.
In particular, this People & Culture colleague will report to the Sr. Director, People Operations and collaborate with other LRN colleagues to develop and support the on-boarding, off-boarding, and talent development program initiatives. They will work to build relationships with employees and managers, supporting employee-related issues. We’re looking for someone who will be proactive in identifying opportunities to develop efficient and scalable people processes that can support a diverse, inclusive, and equitable culture, as the business grows.
The individual in this role will have the opportunity to:
- Lead all aspects of the employee lifecycle programs for US and international employees, including onboarding, benefits open enrollment, leaves of absence and off-boarding
- Collaborate with the benefits broker to administer daily activity for the benefit plans, ensuring employee inquiries are supported throughout the year
- Support people team projects and initiatives, including but not limited to annual performance review, compensation, and manager training
- Collaborate with the global People team on continually identifying opportunities to improve people processes to be efficient and scalable
- Collaborate regularly with the Finance team on payroll related tasks and benefit invoice payments and reconciliations
- Maintain complete and accurate employee data in ADP Workforce Now and personnel documentation
- Run HR reports as requested or required by the Leadership team or the Finance team
- Manage leave of absence requests and documentation in accordance with company policies and federal and local requirements
- Interpret and explain employee policies, procedures, laws, standards, or regulations to assist managers and employees
- Proactively identify needs of the employees, managers and the organization and provide suggestions and solutions
- Become an ambassador of LRN’s culture, values, and behaviors
Requirements
Qualifications and Skills
- 3+ years People Operations/Human Resources experience in fast-paced work environments
- An HR degree or BA/BS degree with equivalent experience
- Demonstrated understanding of US and international HR practices, policies, and laws required
- Strong business, analytics, and HR acumen, including strong problem-solving skills, critical thinking, and initiative
- Experience with employee lifecycle programs
- Experience with supporting M&A projects, specifically the due diligence and integration phases
- Ability to adapt in a fast-paced and high growth business environment
- Experience with HRIS system; ADP Workforce Now a plus
- Experience with US visa administration a plus
- Demonstrated proficiency in MS Office, specifically Excel
- Strong organization, interpersonal, and communication skills. The ability to work and connect with a variety of personalities on cross-functional, global teams
- Demonstrates leadership capabilities
- Ability to work independently, self-starter
Benefits
What we offer:
- Competitive compensation
- Flexible working schedule
- Flexible PTO plus US public holidays
- Excellent healthcare plan including eye & dental care
- Excellent 401K with employer match
- Life Insurance, Short term and long term disability benefits
- Health & Wellness reimbursements
- Health Saving & Flexible spending account
LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
APPLY HERE
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