by Irma Moore | Mar 14, 2024 | Uncategorized
The Role:
The next step in evolving our shopper journey is hiring our new Administrative Assistant. Reporting to the General Manager, Sales, the Administrative Assistant will help 4 executives with professional duties to help them run the organization smoothly. We are looking for someone who is a hard-working, proactive, and fiercely organized self-starter, who can anticipate needs before they arise.
This is a full-time, exempt position ideally located remotely in CST locations to meet relevant stakeholder needs.
- Proactively manage executives’ calendars, including making (and shifting) appointments and prioritizing the most sensitive matters
- Planning and coordinating travel arrangements, anticipating and taking care of the “little things” to set executives up for low-stress success when they are away from the office;
- Serve as a polished point of contact among executives, employees, clients, and other external partners, responding promptly and getting the details right
- Maintain high level of confidentiality when working with sensitive information
- Escalate relevant information to executives as needed
- Prepare expense reports
- Format information for internal and external communication – memos, emails, presentations, reports, etc.
- Maintain comprehensive and accurate corporate records, documents, and reports and take notes or present slides during meetings
- Work collaboratively with stakeholders across the organization, including other EAs, to collaborate, communicate, and manage logistics
- Limited event-planning responsibility including coordinating catering (travel may be needed)
by Irma Moore | Mar 13, 2024 | Uncategorized
We are looking for a competent Credit and Collections Specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company’s revenues. You will handle the collection and resolution of account balances of an assigned portfolio.
*This is a remote position and can be located anywhere within the United States.
Essential Job Functions:
- Collect, manage, and provide resolution of outstanding invoices from current and past due accounts for an assigned portfolio.
- Provide resolution of issues related to billing inquiries, and disputes.
- Identify, research, and resolve collection issues in a timely manner.
- Provide assistance with unidentified payment applications.
- Meet company deadlines for month-end close responsibilities.
- Assist with updating and improving documentation of policies and procedures related to assigned responsibilities.
Specific Skills/ Attributes:
- Excellent verbal and written communication skills
- Intermediate knowledge of MS Outlook, MS Word, and MS Excel.
- Self-starter capable of adapting to meet fast-paced and changing business needs.
- Ability to function in a collaborative, team-oriented environment.
- Able to work effectively with all levels of management.
- Must demonstrate exceptional organizational and communication skills and ability to manage multiple priorities.
Qualifications:
- Minimum 2 years of Accounts Receivable and/or Collections experience
- High school diploma/GED required (Associate degree in a business-related field preferred)
- Experience in handling escalated research situations
by Irma Moore | Mar 13, 2024 | Uncategorized
This position is remote in the Houston area, candidates MUST reside in the greater Houston area and be able to work from home.
We are seeking reliable, goal oriented individuals with exceptional communication skills to join our Houston team of Collections Account Representatives!
This position offers the opportunity to train and work from home with company provided equipment and flexible schedules. In addition to company benefits package ARS will provide:
- An increase hourly rate upon training graduation
- Review for a performance based pay increase after 90 days of employment.
- Performance based monthly bonus opportunity
Our leadership team will provide you with the tools, knowledge, and information you need to be successful everyday!
Click to submit your video application TODAY!!
As an Account Representative, you will be the lifeline of the company. Working with customers in their financial situation and identifying the best means of recovery by negotiating payment terms with empathy, professionalism, and tact. Helping them to resolve their overdue accounts with dignity, transparency, and recognition of each individual’s financial situation.
ARS brings more than 25 years’ experience in the industry and we have an exciting opportunity for you. Due to rapid growth with our clients we are interviewing for our next Training Class.
JOB RESPONSIBILITIES
- Manage outbound and inbound collection calls with customers
- Balance scripted conversation with natural rapport
- Use probing questions to identify customers financial situations and determine reason for delinquency
- Educate customers on account terms and alternate payment programs and methods
- Negotiate repayment by using critical thinking to offer solutions which best suit the consumer and the business
- Accurately document and update accounts based on call details
REQUIREMENTS
- Must have a high school diploma or GED
- Ability to successfully pass background check and drug screen
- Ability to reliably work 8-hour shift (40 hours per week)
- Proficiency with Windows and moderate typing skills
- Must be an assertive communicator with ability to conduct calls using professional language and proper grammar
- Must have ability to ask for and negotiate payment arrangements
by Irma Moore | Mar 13, 2024 | Uncategorized
The Operations Assistant will be responsible for providing administrative support to the Senior Consultant and other members of the team, as well as assisting with special projects and initiatives. The ideal candidate will have previous experience with Leader in Me and working in an office environment, being able to work independently with little supervision.
Essential Job Functions
- Create, organize, and coordinate systems and processes that support District Partnerships.
- Create and maintain reports, as well as locate crucial data within internal systems.
- Provide administrative and logistical support to the team.
- Assist with finances and compliance with internal policies and maintenance of databases.
- Communicate effectively to all internal and external stakeholders.
- Perform miscellaneous administrative tasks as needed.
Basic Qualifications
- 3 + years of experience in an operations position.
Preferred Skills & Experience
- Bachelor’s degree
- Experience with Salesforce, Microsoft, Google, and Zoom
- Knowledge of Leader in Me District Partnership product
- Create and maintain registration websites for virtual events.
- Serve as a producer for virtual events.
- Assist in management of daily operations and communications with teams and partners, including updating schedules.
- Assist with data gathering and entry, report preparation, and other tasks as needed.
- Prepare and maintain project documentation on internal databases.
- Assist with preparation of schedules, managing calendars, tracking project milestones, and coordinating meetings.
by Irma Moore | Mar 13, 2024 | Uncategorized
The Associate Clinical Administrative Coordinator is a non – clinical role in a high volume customer service environment handling inbound and outbound requests from acute members or providers via phone, email, system platforms and applications. You will be responsible for managing the intake process of members, processing admission and / or discharges, managing referrals, conducting prior authorizations, and resolving any issues and inquiries. This position will work in collaboration with hospitals, clinics, facilities, and the clinical team.
This position is full-time (40 hours / week), Thursday – Sunday. Employees are required to work any assigned 8-hour shift between the hours of 7:00 AM – 8:00 PM CST including the flexibility to work occasional overtime and weekends based on business need.
We offer up to 2 weeks of paid on-the-job training (paired with SME). The hours during training will be 7:00 AM – 5:30 PM CST from Thursday – Sunday. Training will be conducted virtually from your home.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
- Process inbound and outbound data and communication (i.e., faxes, emails and electronic communication) according to productivity and quality standards.
- Enter, review and or verify member information in the nH Coordinate care management platform and communicate approved pertinent information with healthcare providers and / or naviHealth team as needed.
- Enter the required data into the naviHealth database accurately and in a timely manner.
- Complete administrative documentation for member records including but not limited to disenrollment, transitioning, creating authorization shells, attaching documents (i.e., medical records), and logging therapy information.
- Manage inbound and outbound telephone communication in a professional manner and according to productivity and quality standards.
- Process inbound and outbound data and communication (i.e., faxes, emails and electronic communication) according to productivity and quality standards.
- Enter, review and or verify member information in the nH Coordinate care management platform and communicate approved pertinent information with healthcare providers and / or naviHealth team as needed.
- Enter the required data into the naviHealth database accurately and in a timely manner.
- Complete administrative documentation for member records including but not limited to disenrollment, transitioning, creating authorization shells, attaching documents (i.e., medical records), and logging therapy information.
- Assist in a smooth coordination of members care between health providers and the health plan.
- Establish relationships and communicate, when appropriate, to providers, clients and / or naviHealth field / care management staff as defined by departmental policy and process.
- Triage inbound calls manage member inquiries / requests, and resolve or escalates to appropriate naviHealth or health plan personnel.
- Run and / or review reports to monitor assigned team duties are completed.
- Follow chain of command as appropriate when reporting issues or concerns.
- Attend naviHealth meetings as requested.
- Adhere to organizational, departmental, compliance and regulatory policies and procedures.
- Promote a positive attitude and work environment.
- Perform other duties and responsibilities as required, assigned, or requested.
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