Billing Specialist

by | Nov 14, 2022 | Uncategorized

MERGE World

As our Billing Specialist, you will…

Be Accountable and Responsible

For assisting the Accounting & Finance teams with various heavy detail oriented accounting tasks such as, but not limited to; Billing, A/R cash application, filing documents and some Accounts Payable entry. You must adapt to a fast-paced environment to keep up with external and internal demands.

  • Demonstrate good skills in written, verbal, and interpersonal communications, diligently attend to details, follow-through on all business requests, and understand sense of urgency.
  • Demonstrate the ability to appropriately communicate with and understand the functions of internal and external partners.
  • Identify invoice discrepancies (including planned costs and delivery numbers) and works with vendors, and Finance/Accounting to resolve and reconcile invoices. This includes obtaining revised invoices and credits.
  • Work with vendors to resolve aging reports due to open items. This includes missing insertion order numbers.
  • Check for open invoices submitted to the AP mailbox that have not been matched

These are the qualifications we’re looking for

  • Associate’s or Bachelor’s degree with 1+ years of relevant experience
  • Familiarity with AdVantage system and/or other service industry billing system a plus.
  • Assisting the Finance teams by maintaining accounting records by entering data, processing client invoices, making copies, scanning documents and uploading to centralized accounting system.
  • Verifying accuracy of invoices and other accounting documentation and records to match estimate/PO specifications and/or client billing requirements.
  • Research and track accounting discrepancies and inform management in a timely manner.
  • Assembling reports to provide financial support to the Financial, Account and Project Management

And here’s how we live our values at MERGE

  • Mastering our craft
  • Delivering with a growth mindset
  • Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

APPLY HERE

Social Media Moderation – English – Fantasy-Genre Entertainment

by | Nov 14, 2022 | Uncategorized

ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Social Media Moderation!

Do you have a Social Media Moderation background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!

If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in.

Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.

Our client architects, strategizes, develops and implements groundbreaking franchise content and leverages it across all media platforms.

We need mods who are enthusiastic about the fantasy genre to help moderate social media channels (Twitter, Facebook and Instagram) related to specific shows.

You’ll work on a social media tool (Khoros), where you’ll monitor the discussion on different threads, and escalate what’s important. Our objective is to help our client to gauge the mood of the community and identify any trend.

Project Hours:
24/7 coverage

Commitment:
15 hours per week
90 days (as needed)

Language:
English
What We Are Looking For:
Familiarity with a moderation tool (Khoros preferred)
Familiarity with YouTube, Facebook, Twitter and Instagram
Passionate about the subject matter
Aware of online trends
Critical thinking skills
Excellent English level
Responsibilities include:
Moderating content on the platform
Following approved processes and adhering to strict client guidelines
Keeping up to date on all procedures
Submitting timely shift reports detailing all activity from each shift
What’s In It For You:
The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
Flexible self-scheduling
Access to ‘Hot Gigs’ postings exclusive to the Mod Network
Work from home
Competitive hourly rate – Discussed during your first interview
Paid orientation
Workspace Requirements:
Dedicated laptop or desktop computer with Windows 10 or above (Please note: A Chromebook is not sufficient for ModSquad projects.)
Willingness to install MSQ security software and 2FA app on phone
IMPORTANT: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!

Please note: A Chromebook is not sufficient for ModSquad projects.

Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process

APPLY HERE

Data Entry Operator-Work From Home (Texas Location)

by | Nov 14, 2022 | Uncategorized

Job Details
Description
DATA ENTRY OPERATOR
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 50th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Required Skills:

Modern office practices, procedures, and equipment
Must maintain a general understanding of policies and procedures
Possess strong interpersonal skills using tact, patience, and courtesy
Maintain the ability to collect, research, organize and analyze data
Possess the ability to work as a team member, but also independently at times with limited direction
Successful at working in a fast -paced environment
Maintain flexibility and/or the ability to work overtime as needed to meet stringent schedules and timelines
Pay attention to detail
Accurately key data
Education and/or Experience:

High school diploma or equivalent and at least one year prior experience in data entry or other related field
OR

An equivalent combination of education and experience that provides the knowledge, skills, and abilities needed to perform the duties assigned
Language Skills:

Must be fluent in English
Computer Skills:

Must be proficient in data entry skills including keyboard, mouse, and 10-key pad and have experience and knowledge of software such as Microsoft Word, Excel, and other Windows products
Pay rate is $14.40/hr
Must reside in Texas

Perks:

Paid Training
Exciting, Fun and Supportive Virtual Work Environment
Contribute to your financial security with Retirement Savings plan investments (401K)
Enjoy paid time off and paid holidays annually
Health Club Reimbursements
Career Growth Opportunities
Coworkers Who Feel Like Family

APPLY HERE

Invoice Delivery Specialist II

by | Nov 13, 2022 | Uncategorized

RR Donnelley

We’re hiring for an Invoice Delivery Specialist II to join our team! This position is a hybrid role with 1-2 days on site and the rest remotely. You must be within a commutable distance from a local RRD office.

The Invoice Delivery Specialist is responsible for the support and management of an assigned portfolio of specialty customer accounts. The position will prepare and participate in the analysis of customer requirements for new or existing RRD customer opportunities, and initiate & facilitate the development of customer invoicing and reporting in accordance with company guidelines and standards.

Position Responsibilities:

  • Provide tier 2 support to assigned specialty customers’ portfolio
  • Works directly with sales and specialty customers to ensure all invoicing specifications are clearly defined and implemented to ensure timely and accurate delivery of invoices
  • Participate in interdepartmental implementations to obtain, analyze, and document client invoicing requirements, then model, activate, and support optimal invoice output formats and delivery methods
  • Perform data entry and submit invoices to customer 3rd party websites or portals
  • Monitor open AR to identify invoice delivery discrepancies and/or root cause
  • Works closely with Sales and Customer Service to resolve invoice delivery issues and invoice disputes
  • Creates and/or updates customer account procedures
  • Supports other projects assigned to Invoicing Solutions team
  • Perform other related duties as assigned.

Required Skills

  • Strong verbal and written communication skills
  • Excellent time management, organization, prioritization, and critical thinking skills

Required Experience

  • Associates degree in Business, Accounting or Finance is preferred
  • A minimum of 3 years of relevant work experience
  • Advanced computer and software skill, particularly in Excel
  • Knowledge of purchase orders, order processing and invoicing
  • Accounts Receivable background or experience a plus

APPLY HERE

Premium Operations Coordinator

by | Nov 13, 2022 | Uncategorized

Symetra Financial

Job Description

Symetra has an exciting opportunity to join our team as a Premium Operations Coordinator!

About the role

As a Premium Operations Coordinator, you will review and process new business and/or in-force funds daily. You will reconcile what you have processed each day, resolve any discrepancies and get assistance when needed.

What you will do

  • Review checks for negotiability, allocate remittance back-up to accurately create entry into the appropriate system
  • Process outgoing funds by creating vouchers in our Cash Disbursement system
  • Reconcile funds processed to entries in the admin system and adjust as needed
  • Function as a back-up on multiple tasks
  • Assist with other admin tasks/projects as daily volumes fluctuate

Why Work at Symetra

Here’s what some of our employees have to say about why they work at Symetra:

“I feel welcome and included at Symetra every day and I really believe you can be you at Symetra. “Megan H. – Deputy Chief Compliance Officer

“Symetra values learning. Symetra has so many resources – whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions.” Felicia D. – Financial Reporting Lead Senior Analyst

What we offer you

Benefits and Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
  • Want more details? Check out our Symetra Benefits Overviewopens a pdf file

Compensation

Hourly Range: $20.00 – $30.42 plus eligibility for annual bonus program

Requirements

Your experience and skills

  • Associate degree focusing on business/accounting preferred or equivalent combination of education and work experience
  • 1 year working in accounts receivable/payable/billing or bookkeeping required
  • Some knowledge of annuities and life insurance products
  • Proficiency in Microsoft Office Suite
  • High level of accuracy and attention to detail
  • Adaptable to changes in priorities and work volumes
  • Data entry and 10-key by touch
  • Aptitude for math/numbers
  • Able to learn new systems quickly
  • Excellent prioritization and organizational skills
  • Good verbal and written communication skills
  • Continuous learner with a desire to grow

We empower inclusion

At Symetra, we’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company.

In a complex industry, we strive for clarity.

Symetra is a dynamic and growing financial services company with 60 years of experience and customers nationwide. In our daily work delivering retirement, employee benefits, and life insurance products, we’re guided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand what they’re getting, and we build products that stand the test of time. We work hard and do what’s right for our customers, communities, and employees. Join our team and share in our success as we work toward becoming the next national player in our industry.

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

APPLY HERE

Hospital Contract Specialist

by | Nov 13, 2022 | Uncategorized

Travel Nurse Across America

Summary:

The Hospital Contract Specialist reviews and maintains contract components in applicable systems in a timely and accurate manner. The incumbent ensures all departments and personnel are notified of hospital contract requirements impacting workflow and reaches out to clients to confirm billing information. The incumbent must be able to work in a fast-paced environment where few standard operating procedures exist.

Detailed:

TNAA was founded in 1999 by people who believed they could change the travel nursing industry for the better. This vision, along with a culture of honesty, transparency, and unmatched customer service, continues to guide our growth. We are now one of the fastest-growing healthcare staffing firms in the country!

Our employees enjoy a fun, casual atmosphere where hard work is rewarded, and taking time to celebrate our success is a high priority. Our employees are also committed to our Core Values.

  • Own Your Relationships: Engage others with clarity, transparency, and care.
  • Obsess Over the Experience: Distinguish yourself by providing the best possible experience every time.
  • Simplify the Process: Use your unique skills to make the complex easy.
  • Defend Our Culture: Embrace and encourage the principles that define our company.

Here’s what you’ll be doing:

  1. Review contracts to extract and accurately record contract terms into the hospital database to ensure all assignments are set up with correct pay, assignment specifics, payroll budget, expense calculation, and invoicing details
  2. Confirm all contract terms are current with clients that have not had a TNAA traveler at their location for 6 months or more
  3. Monitor client portals, in accordance with departmental timelines, for updated contract-related documents
  4. Communicate appropriate contract-related information to impacted departments
  5. Conduct audits when assigned by Hospital Contract Manager
  6. Contact clients to obtain and/or verify contract billing information
  7. Other duties as assigned.

Here’s what we’re looking for:

  • High school diploma or equivalent, required; Associate’s degree in related field, preferred
  • Minimum 1 year experience in contract administration or related field, required
  • Minimum 1 year high volume data entry experience, required
  • Ability to work on highly confidential matters with discretion, required
  • Proficient in MS Word, Excel, and Outlook, required
  • Strong organizational and time management skills, required
  • Excellent attention to detail, required
  • Excellent customer service skills, required
  • Ability to effectively work in fast-paced and complex environment, maintaining a sense of urgency, required

Compensation:

The base salary range for this role is $23.32-$25.17/hour. Final offer amounts are determined by multiple factors, including prior experience, expertise & many vary from the amount above.

Benefits:

TNAA offers a competitive compensation and benefits package that offers Medical, Dental, Vision, Life, and Long-Term Disability insurance plans that start the first day of employment. TNAA also offers short-term disability, accident insurance, critical illness, legal assistance, identity protection, pet coverage, a retirement plan with employer match, and a generous vacation plan that includes 8.5 paid holidays. Here is a link to our benefits package. www.tnaa-internalbenefits.com

All remote positions (working full-time from home) must meet the internet connection requirements established by the TNAA IT Department to sufficiently perform the position responsibilities and use TNAA specific software and equipment. Your internet service cannot be provided by satellite and must meet one of the following:

1. Direct wired connection to your modem

2. A dedicated line

3. Modem in the same room as equipment

4. At least 20 Mbps Download Speed

OR

1. Direct wired connection to your modem

2. A shared line

3. Modem in the same room as equipment

4. At least 50 Mbps Download Speed

APPLY HERE

Provider Data Analyst

by | Nov 13, 2022 | Uncategorized

UnitedHealth Group

Job Description:

Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life’s best work.(sm)

Challenge can often be its own reward. But why settle for just being challenged when you can also be nurtured, mentored and supported in building an impact and fast paced career? With UnitedHealth Group you can have all of the above, every day. Join us and you’ll play a key role in managing data about the physicians and specialists who are part of our provider networks. This role will put you on a team of incredibly talented technology and business professionals. You’ll discover the impact you want and the resources, backing and opportunities that you’d expect from a Fortune 6 leader.

Get ready for some significant challenge. You’ll work on technical projects that require you to perform as a consultant; supporting implementation, loading contracts and troubleshooting non-standard automation piece.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Help manage provider data and maintain and improve databases
  • Reporting and extracting data for various reports and analyses
  • Help develop/maintain standards for database integrity and quality assurance
  • Coordinate corrective activities to clean database and retain users
  • Manage communication processes with other departments regarding database improvements
  • Assist in audits and data quality improvement initiatives

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school diploma or equivalent work experience
  • 2+ years of experience in the health care industry
  • 2+ years of claims/data entry experience
  • Customer service experience
  • Intermediate level of proficiency with MS Excel
  • Intermediate level of proficiency in tracking, trending and reporting on metrics
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Undergraduate degree
  • 2+ years of medical coding experience
  • Proficiency with medical terminology
  • Proficiency in MS Access and PowerPoint

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we’re presented with an opportunity to make a difference on a scale we couldn’t imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you’ll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You’ll help write the next chapter in the history of health care. And you’ll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The hourly range for Colorado residents is $21.68 to $38.56. The hourly range for Connecticut/Nevada residents is $23.94 to $42.40. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

APPLY HERE

Senior Payroll Specialist

by | Nov 13, 2022 | Uncategorized

Talkdesk

At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint. Each day, thousands of employees, customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

RESPONSIBILITIES:

  • Prepare and process semi-monthly payroll for exempt and non-exempt employees within US, Canada and Australia
  • Upload Canada and Australia payroll data input into third party vendor system (PwC) for processing
  • Process US payroll utilizing Workday
  • Partner with global HR, Commissions and Accounting teams to ensure all payroll data is received timely to meet strict processing deadlines
  • Coordinate with managers to ensure all hourly timecards are completed, reviewed and approved
  • Process, review and analyze payroll for all pay groups
  • Ensure accurate data for all new hires, employee changes, leave of absence and terminations
  • Comply with state termination pay requirements and process in a timely manner
  • Respond to and/or complete employment verifications and unemployment claims
  • Monitor the payroll inbox and respond to email inquiries promptly
  • Participate in Year End reconciliation along with Year Begin preparation
  • Assist with payroll related audits
  • Research and resolve payroll related inquiries from employees and management
  • Perform other duties as assigned

REQUIREMENTS:

  • Proficiency in MS Office as well as Google applications (Gmail, Slack, Google Sheets)
  • Must be proactive, efficient and possess strong communication and organizational skills
  • Demonstrated ability to provide excellent customer service
  • Detail oriented with high degree of accuracy and the ability to multi-task
  • Must be able to work independently but also work well within a team environment
  • Minimum of three years of payroll experience preferably with Workday
  • Canadian payroll and accounting experience a plus
  • Experience using JIRA ticketing or similar ticketing system a plus
  • Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) credentials preferred

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.

APPLY HERE

Customer Experience Representative

by | Nov 11, 2022 | Uncategorized

ABOUT US:

ChowNow’s vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining. The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides commission-free ordering for restaurants nationwide and diners with an ever-growing selection of independent restaurants. Our demand network provides diners with the ability to order where they’re already online, including Google, Yelp, Instagram, Snap, and many others. And our white-labeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners, and the same goes for our culture.

Diversity, teamwork, and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark. As we expand to new markets while scaling responsibly, those opportunities to create, build, and grow will only increase.

Join us and help ensure ChowNow becomes the diner’s first choice for socially responsible online ordering. Together we can preserve neighborhood flavor, one restaurant at a time.

ABOUT THE POSITION:

Customer Experience plays an indispensable role in our success as a company as an award-winning 24/7 customer-facing team. As a Customer Experience Representative, you are the voice of ChowNow, helping our restaurants, diners, and delivery partners have a positive experience via the phone, chat, text, and email. You must be calm, caring, and compassionate with a strong sense of empathy. This role requires organization and balance with difficult situations and a sense of urgency. Specifically, you are responsible for processing 1,000 tickets per month and maintaining high-quality scores.

This is a remote position based in one of our employee hubs of Los Angeles, San Francisco, Austin, Atlanta, NYC, Kansas City, or Chicago.

WHAT WE LOVE ABOUT YOU:

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members’ ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

WHAT SUCCESS LOOKS LIKE:
WITHIN 1 MONTH , YOU WILL:
Complete the ChowNow New Hire Ramp Camp. Learn about ChowNow and about the restaurant industry, gaining an understanding of our product and our customers.
Complete all scheduled pieces of training with CS Managers and other ChowNow trainers to learn how to use all internal tools and how each of the features of the product work, including basic features as well as all add-on features.
Solve your first 300 email and inbound call cases. Learn from our CS Managers to prioritize incoming customer inquiries, and the process to escalate as necessary to internal teams.
WITHIN 3 MONTHS, YOU WILL:
Consistently handle customer inquiries within set SLAs
Prioritize and escalate issues in way that focuses on the most critical customer needs
Successfully graduate our product training course to be able to explain product features and best practices for how to use them.
WITHIN 6 MONTHS, YOU WILL:
Be eligible to participate in the CS Badging Program, which is a way to become an expert in different areas within ChowNow. Once you have a badge, you will be the go-to person in CS to handle internal escalations around your badge topic.
Be eligible to advance to our chat support or escalations team.
WITHIN 12 MONTHS, YOU WILL:
You have experience with ticket-based systems (Salesforce, Zendesk, etc.) is a plus.
You’re available to begin a shift as early as 8:00 am and end as late as 10:00 pm, including weekends. In order to mirror our Restaurant Partners’ busiest times, a majority of scheduled shifts occur in the afternoon and evening.
You’re available to work some holidays (with additional benefits for doing so).
You have a solid foundation in customer service, including written and verbal communication with customers. Past experience in technical customer service (email, phone, chat or live) is definitely a plus.
You are smart, independent, self-motivated, empathetic, passionate about supporting our customers, and a team player even in stressful situations.
You’re incredibly organized, detail-oriented, and are capable of handling multiple responsibilities at the same time, specifically a high volume of inbound phone calls.
You have a mindset for using technology and can quickly learn how to use new tools.
YOU SHOULD APPLY IF:
You have experience with ticket-based systems (Salesforce, Zendesk, etc.) is a plus.
You’re available to begin a shift as early as 8:00am and end as late as 10:00pm, including weekends. In order to mirror our Restaurant Partners’ busiest times, a majority of scheduled shifts occur in the afternoon and evening.
You’re available to work some holidays (with additional benefits for doing so).
You have a solid foundation in customer service including written and verbal communication with customers. Past experience in technical customer service (email, phone, chat or live) is definitely a plus.
You are smart, independent, self-motivated, empathetic, passionate about supporting our customers, and a team player even in stressful situations.
You’re incredibly organized, detail-oriented, and are capable of handling multiple responsibilities at the same time, specifically a high-volume of inbound phone calls.
You have a mindset for using technology and can quickly learn how to use new tools.

ABOUT OUR BENEFITS:
Expected pay range: $17/hr – $20.30/hr
Ongoing training and growth opportunities.
A “Best Place to Work” winner multiple times where we focus on creating a great employee experience
Rock solid medical, dental, and vision plans.
Remote Work stipend
Mental Health Coverage – we offer several programs to support your mental health and wellness goals.
3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
401(k) Matching
Employer-contributing student loan assistance program.
Employee Stock Incentive Plan.
Pet insurance for your fur babies
Quarterly Industry Speakers Series.
Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
Enough freedom to spread your wings while still holding you accountable.
ChowNow takes the health and safety of our team seriously and requires all employees to be fully vaccinated for COVID-19 prior to starting work. We strongly believe that this is the best way to protect our employees, families, clients, and communities. All requests for accommodations will be considered.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.

APPLY HERE

Patient Experience Agent (Part-Time/Remote)

by | Nov 11, 2022 | Uncategorized

Note: This position doesn’t work well in conjunction with a full-time job and applicants employed full time will not be considered

Patient Experience Agent (Part-time/Remote)

Seeking a dynamic candidate to provide outstanding customer support to our members. Join an innovative 2x Inc 500 telemedicine leader with the mission to make healthcare more affordable and accessible for people.

Schedule: The schedule is approximately 24-30 hours per week. The ideal candidate is available to work a variety of shifts, on the weekends as well as during the week.

We are specifically looking for someone with availability weekdays and weekends between 7am and 9pm CT
The first few months of coverage will be working on our phone intake team
Duties include:

Providing our members with a fantastic customer service experience
Taking calls from our members and completing intake process
Assisting our members with their needs
Responding to customer inquiries as they arise
Documenting findings and identifying trends
Reporting trending customer support issues to management
Maintaining and improving processes by following standards, policies and procedures, as well as recommending new approaches
Requirements:

2+ years of experience engaging with (and “wowing”) customers
Experience in a call center setting or medical office preferred
Exceptional verbal and written communication skills
Excellent organizational and interpersonal skills
Ability to work independently in a deadline-oriented environment
Advanced level computer skills in Microsoft Office
Some college courses completed
Bilingual (Spanish) a plus

APPLY HERE

Content Expert Reviewer (Remote)

by | Nov 11, 2022 | Uncategorized

Job Description
This position is available as a remote position. If you’re searching for a full-time, permanent work-at-home career, we’ve got an opportunity for you to join our fast-growing team! Currently, we are employing legal residents of the following states: (AK, AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, NC, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.

Join one of Pennsylvania’s fastest growing companies today! WebstaurantStore, a division of Clark Associates, is looking for intermediate to mid-level candidates who possess strong writing and research skills to join our growing company as Content Expert Reviewers. This role focuses on editing engaging written and visual content for our website, teaching writers about our style guidelines and industry trends, and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.

As a Content Expert Reviewer, you will:

Edit in-depth product descriptions with the perfect blend of creative and technical writing skills
Regularly correspond with writers in the department to help them understand our style guidelines and industry standards
Maintain quality control by reviewing small- and large-scale content updates, marketing materials, and other site text and employee work
Help advise on best practices for user experience on our site
Participate in team meetings and product trainings
Identify trends in edits or inefficiencies with our work and develop ideas to improve those areas
Attend conferences related to the food industry and develop a knowledge of the food service industry to share trends and standards with the department

Ideal Qualities for Role:

High attention to detail
Passion for accuracy
Great organizational skills
Past experience with editing
Solid written and verbal communication skills
Receptive to feedback on work and comfortable giving feedback
Completes tasks in a timely manner
Embraces change and suggests ideas for improvement
Takes initiative to solve problems independently
Superior research skills
Willing to question for clarity to ensure the best solutions are provided for our customers
Views projects with a critical eye and seeks out areas to improve

We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match. Employees also enjoy regular food service industry training from top manufacturers and product experts.

Our Pennsylvania headquarters feature an on-site fitness center, regular training sessions, game room, and the chance to cook and eat delicious meals in our test kitchen, outfitted with some of our newest and best professional restaurant equipment.

As a WebstaurantStore remote employee, you’ll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally.

To qualify, candidates must have:

Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 25mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used by WebstaurantStore to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.); PO Boxes are not supported; as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Work from home benefits include:

The essential computer equipment, such as hardware and software, needed to perform your job.
If you’re ready for a challenge, and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Content Expert Reviewer position with you! Submit your resume and apply online today.

Remote work qualifications
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, NC, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.

APPLY HERE

Support Specialist

by | Nov 11, 2022 | Uncategorized

User Interviews is a fully remote team (even in the before times). We are proactive about staying connected to each other despite not sharing the same physical space. Remote culture is real and we care about it—a lot.

We’re a team of doers. You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder. You’ll be expected and trusted to take ownership of your work, and to communicate clearly and transparently with your distributed teammates.

On a related note, we’re very pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to continuous improvement.

About User Interviews
At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And once you’ve done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research.

That’s why we exist. We help teams set up those conversations, that research, allowing them to discover and embrace user insights. We specialize in participant recruitment and management because you cannot do good research without good participants, no matter how good your other tools may be. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.

What you’ll do
As a Support Specialist, you’ll be the true advocate for our users. You’ll answer all support questions that come through our ticketing system, which will include topics such as how to use our product, how to participate, where to locate participant incentive payments, research study participation issues, etc. You’ll be the expert in the user experience and be able to identify where any gaps are in that experience.

PRIMARY RESPONSIBILITIES:

Manage all support tickets
Collaborate with Project Coordinators on escalated support issues
Track insights, digest feedback, and identify potential improvements to our users experience
Own and develop processes for customer satisfaction
Manage incentive payments
Manage account reviews, helping to keep our participant & researcher base healthy
Update support pages according to new product updates/processes that are released
Assist with live chat support when necessary

WORKING SCHEDULE:

Monday through Friday 9AM-5PM (in your timezone)

LOOKING FOR SOMEONE WHO IS:

Self-starter with a positive attitude
Always a team player
Likes people and has a heart for support
Empathy for our users and desire to go above and beyond
Thrives in a fast-paced, always changing startup environment
Organized and thoughtful
Enjoys problem-solving

REQUIREMENTS:

1 year of experience in a customer-facing support role
Experience providing support in a written format (email, live chat, etc.)
Experience responding to customer support tickets & chats with a high volume
Experience/working knowledge of Zendesk is a plus!
Excited about the prospect of owning a role within a growing company
Strong problem-solving skills and comfortable with ambiguity
Bachelor’s Degree Preferred but not required.
Candidates must have a United States address and be authorized to work without any Visa sponsorship.

Benefits
Competitive base salary of $44.5k
Annual performance based bonus compensation
Equity options
100% premium covered medical & dental employee coverage
Annual membership to One Medical Group & Talkspace
4 weeks of PTO to start + accrue an additional day each year
Unlimited wellness days. Sick? Doctors appointment? Mental health day? We’ve got you covered.
Flexible, paid parental leave
401k with $200/month employer contribution
$250 office setup stipend (in addition to computer provided)
$500 annual learning & development stipend
$50/month work from home stipend
Awards for 360-degree recognition, work anniversaries, & birthdays
1-2 team retreats per year (virtual and in-person options)

APPLY HERE

Healthcare Data Entry Specialist

by | Nov 11, 2022 | Uncategorized

Representing clients on a variety of projects via inbound/outbound telecommunication.

This is your opportunity to join Ashfield, represent a top biotechnology company.

What’s in it for you?

Temporary Project with opportunity to interview with other teams internally
Competitive compensation
Generous performance-driven Incentive Compensation package
Competitive environment with company wide recognition, contests and coveted awards
Key Objectives:
• Maintain excellent quality standards for all client programs; adhere to program guidelines. Accurately transcribe and data enter information required by individual programs and correctly capture in specific program databases.
• Adhere to all company policies and Standard Operating Procedures.
• Display flexibility within department to maximize utilization.
• Exhibit highly effective transcription and data entry skills meeting or exceeding productivity expectations.
• Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA).

• Manage day to day activities of patient and health care provider support requests and deliverables across multiple communication channels i.e. Fax, Chat, eMail, etc.
• Perform intake of cases and capture all relevant information in the Case Management system
• Ensure all support requested is captured within the Case Management system and routed to appropriate next step using decision tools and reference guides
• Ensure timely and accurate processing of requests including reviewing source documentation
• Escalate complex cases, when appropriate
• Maintain excellent quality standards for all client programs; adhere to program requirements and guidelines.
• Accurately transcribe and document information received via form into client databases

Job Holder Specification:
• High School Diploma required
• Bachelor’s degree or equivalent work-related experience preferred.
• Excellent verbal, written and listening communication skills.
• Knowledge of reimbursement mechanisms for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes preferred.
• Proficiency in reviewing intake documents thoroughly and entering information in database with little to no errors.
• Proficiency with Word and Excel
• Analytical thinking, problem solving and decision making.
• Ability to multitask and manage multiple parallel projects with strong time management skills

APPLY HERE

Mortgage Verifications Specialist ($15-$17 per hour)

by | Nov 11, 2022 | Uncategorized

Job Type
Full-time
Description
The Mortgage Verifications Specialist is responsible for collecting and validating information presented by clients and customers by communicating with various institutions to verify the correct information.

Responsibilities

Re-verify employment and assets by communicating with various employers/financial institutions
Enter client information into computer systems and databases
Order management of additional services such as SSA89, Tax Transcripts, Occupancy Verifications, Field Review Appraisals
Collects, researches, and analyzes data
Review documents to determine any necessary re-verifications

Requirements
Qualifications:

High School GED or equivalent or any combination of education and experience; mortgage lending experience preferred
Ability to read and interpret documents such as company policies; ability to write routine reports and correspondences; able to communicate professionally and clearly through both written and oral correspondences
Experience with Microsoft Office, such as Microsoft Word, Microsoft Excel, and Microsoft Outlook
Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.

APPLY HERE

Remote Data Entry Operator (Work from Home)

by | Nov 11, 2022 | Uncategorized

Job Description:
Remote Data Entry Operator (Work from Home)

Primary Duties & Responsibilities

Data Entry Operators are responsible for inputting a high volume of data from multiple sources into a Company database. A Data Entry Operator’s role is to ensure that all necessary data is being entered accurately for timely claims and application processing.

Primary Duties & Responsibilities

Enter customer and account data from various sources into corresponding fields within Company database software
Identify and correct errors using appropriate quality control methods
Review data for discrepancies in information and obtain further information for incomplete documents
Notify applicable department leadership if the system is not accepting information
Maintaining a daily production log to ensure all time and work is accurately documented.
Performs other duties as assigned
Required Skills
Must have excellent alpha and number recognition skills.
Must be able to work quickly and accurately.
Ability to key 10,0000 keystrokes per hour (equivalent to 45-50 wpm)
Two years of experience in a full Data Entry capacity is preferred.
Excellent oral and written communication
Ability to work both independently and as part of a group.
Ability to work with minimal supervision
Reliable and predictable attendance of your assigned shift
Ability to work Full-Time and/or Part-Time based on the specific position for which you’re applying
Required Knowledge & Experience
High school diploma or equivalent.
Two years of experience in a full Data Entry capacity is preferred

APPLY HERE

What is GigSpot?

by | Nov 11, 2022 | Uncategorized

GigSpot connects you with mystery shopping and market research companies. GigSpot is the place where these companies compete for your service, offering you tens of thousands of job opportunities. You decide which jobs you want, where, and when.

Get Paid to Shop and Eat? Really?
Yes, each listed job is a paying opportunity. Payment is handled by the mystery shopping or market research company posting the job. GigSpot lists the information you need to take or apply for the opportunity, including:

Compensation and Reimbursement
Start and End Date
Distance

wavawava
Already a Mystery Shopper?
You should sign up with GigSpot!
One simple signup gives you access to thousands of mystery shopping jobs from dozens of mystery shopping provider companies
Manage ONE profile across all companies
Easily get more jobs than EVER
Receive push notifications for new jobs – FEWER EMAILS!
Complete certifications directly on your mobile device

APPLY HERE

Accounting Clerk

by | Nov 10, 2022 | Uncategorized

Arcadia Healthcare Solutions

Value-Based Care Services – Remote

  • This position will report to the Accounting Manager, Finance Department.
  • The position will be responsible for administrative functions relating to client information that has a direct effect on the accuracy of accounting data.

What You’ll be doing

  • Review medical providers’ W-9’s with outreach to request updated information via email, phone, or fax.
  • Update medical providers’ information in the Eldorado claims processing system.
  • Downloading external files and reviewing each outstanding check to determine its dispositions.
  • Responsible for reviewing stale dated checks and determining their dispositions.
  • Responsible for researching returned checks and determining their dispositions.
  • Responsible to organize files relating to the position.
  • Void and reissue checks in the claim, financial general ledger systems, and vendor system
  • Understand and assist medical providers sign up for 3rd party EFT process.
  • Assist with other coworkers’ workflow as assigned by the department manager and lead.

What Success Looks Like

  • In 3 months
    • Familiar with basic navigation in all home portals, the Eldorado processing system, and reports
    • Basic responses to check tracer inquiries.
    • Comfortable communicating with medical professionals
    • Organization of W-9 Files
  • In 6 months
    • Downloading reports from vendor and understanding / reviewing the information required to authorize checks to be voided and reissued.
    • Working the outstanding checks list and reducing the number of checks outstanding.
    • Successfully entering voided checks general ledger activity.
    • Understand the 3rd party vendor EFT set up process.
  • In 12 months
    • Managing W-9 information with accuracy.
    • Decreasing the number of returned checks.
    • Decreasing the number of stale dated checks.

What You’ll Need To Have

  • High School diploma or equivalent
  • Proficient in math skills.
  • Organizational skills.
  • Proficiency in Microsoft Office Applications, Excel proficiency
  • Excellent verbal and written communication skills
  • Good attention to detail and commitment to quality
  • Positive mental attitude
  • Works well within a team environment
  • Able to follow directions and willing to do repetitive work

What We’d Love You To Have

  • Associates degree in accounting, bookkeeping, business administration, or related field, or equivalent in experience and education.
  • Accounts Payable experience
  • Prior software experience including Eldorado HealthPac Claims Adjudication System and Peachtree

What you get

  • Working in a supportive team environment within a finance department
  • Encouragement to bring ideas to the table.
  • Expand your knowledge in all accounting areas.
  • Opportunity to work alone on projects while being responsible for improving the accuracy of financial information.
  • Extraordinary and flexible work environment and culture.
  • Amazing benefits package including flexible time off.
  • Receive health, dental, 401k, and other benefits.

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia’s custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

APPLY HERE

Fax Processor

by | Nov 10, 2022 | Uncategorized

Datavant

Overview

Who we are…

Ciox Health merged with Datavant in 2021, creating the nation’s largest health data ecosystems, powering secure data connectivity on behalf of thousands of providers, payers, health data analytics companies, patient-facing applications, government agencies, research institutions and life science companies. The combined company is focused on improving patient outcomes and reducing costs by removing impediments to the secure exchange of health data. Ciox, a Datavant company will offer the ability to access, exchange, and connect data among the thousands of organizations in its ecosystem for use cases ranging from better clinical care and value-based payments to health analytics and medical research.

What we offer…

At Ciox Health we offer all employees a place to grow and expand their current skills so that they can not only help build Ciox Health into the greatest health technology company but create a career that you can be proud of. We offer you complete training and long-term career goals. Our environment is what most of our employees are the proudest of and our Services Team is comprised of some of the brightest and most talented individuals. Give us just a few moments to explain why we need you and hope you will help us change how the health Industry manages its’ medical records.

What we need…

The primary role of the Fax Processor is to provide a supportive office administrative function to CDAI, ensuring that computerized records are processed and captured accurately and are maintained in the correct manner.

Responsibilities

What You Will Do…..

  • Accurately processes incoming electronic faxed medical records within the processing application
  • Ensures the confidentiality of all data within the records is maintained
  • Maintains accurate and up-to-date data as indicated in the systems
  • Reports issues to supervisor in a timely manner
  • Other duties as assigned by supervisor

Qualifications

What Helps You Stand Out…

  • Six months of data entry experience
  • Ability to adhere to company policies
  • Work effectively with co-workers in a constructive and positive manner
  • Listen to and objectively consider ideas and suggestions for improvement
  • Keep others informed of work progress, deadlines, or other pertinent issues
  • Address problems constructively to find acceptable solutions
  • Demonstrate accuracy and attention detail
  • Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook)
  • Excellent organizational skills
  • Adaptable to changing business environment
  • Demonstrated ability to work within a diverse work group environment
  • High School Diploma/GED
  • Perform other duties as assigned

APPLY HERE

Data Entry Transcription

by | Nov 10, 2022 | Uncategorized

PeopleShare

Location: United States

Work from Home/Remote Full-Time

$15.00 – $16.00/Hour

Job Details

Now hiring for remote data entry transcription! Take advantage of this great opportunity with a strong and growing company with potential room for growth!

Remote work opportunity!

Job Details for data entry transcription:

  • Schedule: Remote Training 8:00am-4:30pm. Flexible 40 hour remote schedule after training.
  • Pay Rate: $16

Job Responsibilities & Description for data entry transcription:

  • Transcribe calls including but not limited to: satisfaction survey responses, medical conditions, prescription drug names, and member information
  • Transcribe recorded audio from phone-based interaction
  • Escalate or transfer calls as needed

Job Requirements for data entry transcription:

  • Able to type at least 50 wpm accurately
  • Ability to work independently with minimal supervision
  • Proficient with Microsoft Word, Excel, Outlook, Internet Explorer
  • Bilingual is a plus

APPLY HERE

Onboarding Specialist

by | Nov 10, 2022 | Uncategorized

Angi

About the role

Angi is the established leading platform in fulfilling cleaning and handyman fixed price services for customers across the US, and now has the opportunity to expand the set of services it offers – by example, recurring outdoor services like snow removal, pool maintenance and lawn care. As an Operations Analyst, you will be responsible for identifying the best ways to communicate with Pros for the new services, as well as track key metrics around marketplace supply/demand balance and customer satisfaction.

This position will be remote and require candidates to work up to 40 hours per week. The hourly rate for this role ranges between $18-$20/hour.

What you’ll do

A paragraph about the goals for this role

  • Review paperwork and check identity verification for employment while ensuring all compliance documents are complete.
  • Ensure our pros are completing all necessary onboarding requirements.
  • Communicate regularly with agents on the UK operations team and be available during business hours for messages from the team. leadership
  • Conduct video calls with service providers to verify identification.

Who you are

  • Possession of High School Diploma or GED required, bachelor’s degree strongly preferred
  • Experience in customer service is strongly preferred
  • Strong written and verbal communications skills, organizational skills, attention to detail, and deadline/ service level sensitivity
  • Proficient in Microsoft Office tools
  • Has access to a dedicated remote workspace without interruptions
  • Reliable access to a high-speed, hard-wired internet connection

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

APPLY HERE

Support Specialist

by | Nov 10, 2022 | Uncategorized

User Interviews

Why Join Us

User Interviews is a fully remote team (even in the before times). We are proactive about staying connected to each other despite not sharing the same physical space. Remote culture is real and we care about it—a lot.

We’re a team of doers. You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder. You’ll be expected and trusted to take ownership of your work, and to communicate clearly and transparently with your distributed teammates.

On a related note, we’re very pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to continuous improvement.

About User Interviews

At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And once you’ve done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research.

That’s why we exist. We help teams set up those conversations, that research, allowing them to discover and embrace user insights. We specialize in participant recruitment and management because you cannot do good research without good participants, no matter how good your other tools may be. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.

What you’ll do

As a Support Specialist, you’ll be the true advocate for our users. You’ll answer all support questions that come through our ticketing system, which will include topics such as how to use our product, how to participate, where to locate participant incentive payments, research study participation issues, etc. You’ll be the expert in the user experience and be able to identify where any gaps are in that experience.

PRIMARY RESPONSIBILITIES:

  • Manage all support tickets
  • Collaborate with Project Coordinators on escalated support issues
  • Track insights, digest feedback, and identify potential improvements to our users experience
  • Own and develop processes for customer satisfaction
  • Manage incentive payments
  • Manage account reviews, helping to keep our participant & researcher base healthy
  • Update support pages according to new product updates/processes that are released
  • Assist with live chat support when necessary

WORKING SCHEDULE:

  • Monday through Friday 9AM-5PM (in your timezone)

LOOKING FOR SOMEONE WHO IS:

  • Self-starter with a positive attitude
  • Always a team player
  • Likes people and has a heart for support
  • Empathy for our users and desire to go above and beyond
  • Thrives in a fast-paced, always changing startup environment
  • Organized and thoughtful
  • Enjoys problem-solving

REQUIREMENTS:

  • 1 year of experience in a customer-facing support role
  • Experience providing support in a written format (email, live chat, etc.)
  • Experience responding to customer support tickets & chats with a high volume
  • Experience/working knowledge of Zendesk is a plus!
  • Excited about the prospect of owning a role within a growing company
  • Strong problem-solving skills and comfortable with ambiguity
  • Bachelor’s Degree Preferred but not required.
  • Candidates must have a United States address and be authorized to work without any Visa sponsorship.

Benefits

  • Competitive base salary
  • Annual performance based bonus compensation
  • Equity options
  • 100% premium covered medical & dental employee coverage
  • Annual membership to One Medical Group & Talkspace
  • 4 weeks of PTO to start + accrue an additional day each year
  • Unlimited wellness days. Sick? Doctors appointment? Mental health day? We’ve got you covered.
  • Flexible, paid parental leave
  • 401k with $200/month employer contribution
  • $250 office setup stipend (in addition to computer provided)
  • $500 annual learning & development stipend
  • $50/month work from home stipend
  • Awards for 360-degree recognition, work anniversaries, & birthdays
  • 1-2 team retreats per year (virtual and in-person options)

APPLY HERE

Quality Assurance Officer

by | Nov 10, 2022 | Uncategorized

About us
Astria Learning:
Know more about us

Bordes LLC DBA Astria Learning is a Florida based EdTech company founded in 2009. At Astria Learning, we believe that education should be accessible to everyone in the world. With our vision & tech expertise we partner with universities and institutions to expand their reach across borders. Astria learning helps institutions grow and thrive in the digital landscape through solutions that are specific to their requirements.

We provide a seamless strategy that helps institutions become relevant in today’s digital environment where they are able to meet the needs of the evolving learners by providing them with eLearning options. Astria Learning provides the complete range for academic solutions from Software Development – Hardware Manufacturing – OPM Consultations, enabling universities and institutions to adapt to the digital age.

Job Description
This is a remote position.

Company overview:

Astria Learning is a Florida based Edtech company with back offices in Spain, Mexico, Zambia. We offer full-scale implementation and hosting of enterprise-level learning environments that make it easy for institutions to manage courses, track student progress and easily deliver engaging content to learners, anytime, anywhere. This enables our partners to remain focused.

Job Description:

The Quality Assurance Officer works under the umbrella of the Quality Assurance Manager and assists in coordinating efforts mostly to be able to comply with all activities requested by her/his supervisor.

The Quality Assurance Officer will be able to work individually and in a team, be able to manage time effectively and work closely to meet the goals for the department and the company.

Assist in training efforts and collaboration across all the departments. The Quality Assurance Officer should be able to assist in Quality Assurance Measures.

The position holder will carry out the following duties (but not limited to):

● Course Audits
● Grade Audits
● Customer Service Audits
● Sales Process Audits
● Documentation Audits
● Call Monitoring
● Any Audit and monitoring that is needed for compliance

Requirements
English Speaking and writing

Home Office (No background noise)

Head set

Personal Computer – Windows 10

Fast and reliable Internet Connection (15-20 MBPS)

Quality Monitoring experience preferred

Customer Service Experience

Bachelor’s degree recommended but not required

Good communication skills

Fast and reliable Internet Connection

​ Results Oriented work attitude

Benefits
•. Competitive compensation that depends on your skills and qualifications.
• Professional and career growth.

• Compensation for sick leaves (without a doctor’s notice) and regular vacations

• Passionate experienced team and enjoyable working environment.

• Work from home with office essentials and support.

APPLY HERE

Open Position – Accounting Associate

by | Nov 10, 2022 | Uncategorized

Part-time OR Full-time with flexible schedule
Juna Accounting Associates work as part of our awesome team to provide accurate and timely financial information to our clients using cutting-edge technologies.

ARE YOU:
Independent and pro-active

Tech savvy, adept at technology and accounting software

Curious and have a love for learning

A true team player

Able to thrive in a fast-paced environment, handling multiple clients

Excited to be part of a growing company

If the answer is yes, please read on!

RESPONSIBILITIES WILL VARY BY CLIENT AND INCLUDE:
A/R, A/P, payroll, and financial reporting using the latest cloud-based technologies (QBO, Bill.com, Expensify, Hubdoc, ShareFile, Asana, and others)

New client implementations

Manage client relationships to provide concierge-level service

Keeping abreast of the latest developments in accounting technology

Collaborate with Juna’s team members to provide excellent client service

Participating in team and one-on-one meetings and training to ensure your success

QUALIFICATIONS
Bachelors degree in accounting or business

Minimum of 2 years of accounting experience

Aptitude to learn and adopt new technology

Work well independently and as part of a team

Ability and desire to manage multiple clients and responsibilities

Experience with QuickBooks Online and Excel

Experience with Bill.com, Expensify, and Asana is a plus

A dedicated office space that has a reliable, high-speed internet connection

APPLY HERE

Recovery Quality Assurance Specialist

by | Nov 10, 2022 | Uncategorized

Overview
As a member of the Recovery Quality Team within Yield Management, this team identifies the process for Quality Assurance on the recovery of funds for the client and maintains exceptional provider relations by building working relationships and partnerships with our internal Recovery teams of Workforce and Resolution. This department collaborates with other functions such like, Yield Management along with payers and providers to understand claims and/or concepts to ensure 100% quality is measurable and achieved on the team. This team will act as the liaison for International Operations and ensure all metrics are upheld accordingly to client, and government regulations.

The Quality Assurance team may work closely with Workforce within Recovery Operations to align on department gaps and recommend solutions for optimal business optimizations. As a Recovery Quality Assurance, Specialist, this role will work under the direct supervision of the Team Lead to ensure Quality Assurance metrics are upheld accurately within the Recovery Operations team. A Specialist may assist with coaching and training alongside the Senior and Team Lead to supply training tools and tips to the Recovery Resolution team.

Responsibilities
Monitors Recovery Resolution Specialists and Senior Recovery Resolution specialists for compliance and reports to management based on recorded telephone conversations and system notes between providers and Recovery Resolution specialists.
Completes evaluation scorecards based on recorded telephone conversations/system notes and/or applicable research functions.
Identifies common obstacles within the systems/teams and escalates to department managers.
Coordinates meetings with individual Recovery Resolution Specialist to discuss development opportunities from undesirable scores and identifies a performance plan of improvement required.
Coaches’ collectors on procedural changes and process updates and steps to navigate the collection call to achieve increased results and revenues.
Ensures contractual obligations regarding call monitoring are met.
Performs various quality audits and lead/assist with research initiative.
Provides accurate information, supporting documentation, and effective communication to improve the recovery process.
Documents details in the system. Utilizes with increasing proficiency, proprietary reports, tools, and systems required to perform duties.
Maintains productivity goals and standards set by the department. Ensures all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity.
Achieves the expected level of quality set by the department. Verifies completeness and accuracy of work. Alerts manager of issues or concerns impacting quality of work.
Quickly grasps a working understanding of basic elements and concepts of audit operations. Demonstrates enthusiasm for learning and applying knowledge to the completion of tasks. Successfully integrates and executes new assignments with moderate guidance and direction.
Demonstrates adeptness in gathering data, analyzing problems, evaluating options, and developing/implementing creative solutions to job challenges. Makes logical, well-reasoned and timely decisions, seeking guidance and support as appropriate.
Demonstrates ability to plan, organize, and prioritize multiple tasks and ensure timely completion. Uses a structured and dependable approach to accomplish work assignments.
Shows initiative and a willingness to engage in all audit support activities. Reaches beyond current tasks to add value to broader team. Goes the extra step to solve problems instead of waiting for someone else to solve them.
Demonstrates understanding of Cotiviti policies & procedures, and external regulatory requirements and performs duties in accordance with such regulatory requirements. Assures confidentiality and security of all data, adhering to all HIPAA laws and requirements. Demonstrates the skills, knowledge, and ability to ensure that our environment is a safe one, complying with industry standards.
Works with clients, customers, and partners to accurately assess their needs, provide information or assistance, resolve problems, or satisfy requirements.
Can be counted on to consistently meet or exceed goals and perform at expected levels of quality and productivity. Demonstrates willingness and readiness to take on more responsibility in support of the audit.
Qualifications
High School graduate or equivalent education.
0 – 2 year of related experience and/or 1 to 3+ years prior healthcare or collection experience preferred.
Requires working knowledge of and applicable industry-based standards.
Excellent verbal and written communication skills.
Ability to work well in an individual and team environment.
Must be detailed oriented and organized in recording and documented work products for the success of the department.
Ability to create and maintain collaborative partnerships.
Ability to perform note audit.
Understands and embodies Cotiviti Core Values, Strategic Pillars, and Operations Disciplines to achieve successful performance in completing assigned responsibilities and interactions with the Organization both internally and externally.
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Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Cotiviti values its diverse workforce and its selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy, childbirth or pregnancy-related conditions, national origin, sexual orientation, marital status, genetic carrier status, military service, veteran status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.

Pay Transparency Nondiscrimination Provision
Cotiviti will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)

APPLY HERE

Medical Records Processing Specialist

by | Nov 10, 2022 | Uncategorized

Job Description

HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.

HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

We are expanding rapidly and have created unique roles that need qualified candidates.

Location: 100% REMOTE

Entry level job duties include but not limited to:

Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties
Qualities that the candidate for this position should include:

Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more
When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.

In accordance with our company policy, Full Time Employees are eligible for the following benefits:

Robust Health Insurance Plan Options with Company Coverage
Company HSA Account Contributions for Eligible Health Plans
Vision and Dental Plan Options
Competitive Paid Time Off including Paid Holidays
401(k) Plan Offering with Employer Matching

Job Type: Full-tim

Salary: $14.00 /hour to 16.00 per hour

APPLY HERE

Data Entry Clerk

by | Nov 10, 2022 | Uncategorized

We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding data confidentiality principles is compulsory.

Responsibilities

Transfer data from paper formats into computer files or database systems using keyboards, data recorders, or optical scanners

Type in data provided directly from customers

Create spreadsheets with large numbers of figures without mistakes

Verify data by comparing it to source documents

Update existing data

Assisting/directing all customer complaints

Requirements and skills

High school degree or equivalent

Proven experience as a data entry clerk

Fast typing skills; Knowledge of the the the touch typing system is strongly preferred

Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel, etc.)

Working knowledge of office equipment and computer hardware and peripheral devices

Basic understanding of databases

APPLY HERE

Medical Transcriptionist (Remote)

by | Nov 10, 2022 | Uncategorized

The responsibilities of this job include, but are not limited to, the following:
Transcribing and editing recorded material (e.g., patient histories and physicals, consult letters and notes, physician correspondence, x-ray reports, etc.);

Verifying accuracy of patient information (e.g., name, identification number, etc.);

Matching the complaint to diagnosis using Medical Records needing review for specific date reports for every date of service transcribed;

Verifying accuracy of transcription for correct punctuation, grammar and spelling;

Researching via appropriate reference materials in order to correct dictated language into concise, accurate, and understandable text;

Informing the Team Lead when there are questions and inconsistencies in the dictated language that require assistance with correction;

Flagging charts that are dictated in the incorrect pool for the supervisor so they can be moved to the proper pool;

Sending demographic information regarding flagged dictations to the Transcription Assistant to be addressed by dictator(s);

Meeting the minimum daily line requirements as directed.

Minimum education and professional requirements include, but are not limited to, the following:

High school diploma required;

Formal training through an accredited transcription program preferred;

Five or more years of experience as a medical transcriptionist in a hospital, urgent care facility, or medical specialty preferred;

Knowledge of medical transcription guidelines and practices;

Excellent skills in English usage, grammar, punctuation, and style;

Ability to use an extensive array of professional reference materials;

Ability to operate word processing equipment, dictation and transcription equipment, and other equipment as specified;

Ability to work independently with minimal or no supervision;

Proficiency in a variety of Microsoft applications and software products, as well as transcription-specific software products;

Ability to concentrate and work under pressure with no time constraints;

Ability to sit for extended periods of time;

Ability to lift up to 40 lbs.

APPLY HERE

Media Analyst

by | Nov 10, 2022 | Uncategorized

Media Matters for America — a progressive, Washington, D.C.-based, nonprofit research and information center dedicated to comprehensively monitoring, analyzing, and correcting conservative misinformation in the U.S. media — seeks a Media Analyst for our Media Intelligence Department.

This is a full-time position and is remote. Remote work can be done anywhere from within the United States, including our Washington, DC office.

In order to maintain a safe and healthy workplace, Media Matters employees accessing our DC office are required to provide proof of full vaccination for COVID-19 as defined by the Centers for Disease Control & Prevention. Media Matters will discuss reasonable accommodations with employees who may be unable to receive a vaccine due to disabilities or medical status, and/or employees with religious objections or concerns that may prohibit them from receiving a COVID-19 vaccine

Role Summary:

The Media Analyst is a member of the Media Intelligence Department, which monitors and organizes Media Matters’ live and archival print, online, broadcast, and social media recordings and tracks right-wing misinformation, smears, and attacks in media. The Media Analyst will monitor and analyze broadcast, print, online and social media outlets to track misinformation and other trends in the media, help maintain the organization’s internal database, and contribute to departmental and cross-departmental data projects and studies.

Reporting Structure:

The Media Analyst reports to a Media Analyst III, Senior Media Analyst, Associate Director, or Deputy Director, as assigned
This is a not a managerial position

Responsibilities:

The essential functions include, but are not limited to, the following:

Monitoring and Data Collection

Conduct ongoing monitoring of news programs, outlets, and figures across multiple mediums, including television, radio, print, and online
Conduct data entry, inclusive of both monitoring data and contextual information, to help inform reporting
Draft summaries and memos about trends, narratives, and emerging topics in the media landscape
Coordinate, complete, and track short- and long-term data collection and analysis of media for quantitative studies as needed
Utilize multiple media recording applications to archive television, radio, and online streaming programs
Collaborate on or assist with cross-department research projects, as assigned

Required Qualifications:

Educational and/or professional experience in political science or politics, journalism, or a relevant field, including experience with quantitative/qualitative data collection and analysis
Ability to quickly synthesize information about new topics
Ability to adapt to new technologies and systems quickly and effectively
Strong written, oral, and interpersonal communication skills
Alignment with Media Matters’ work culture, including:
Interest in media and the effects conservative misinformation has on our public debate, and an understanding of Media Matters’ mission and work
Ability to operate effectively both independently and in a team setting
Demonstrated ability to meet tight deadlines on a daily basis, organize long-lead projects, and quickly adapt to new challenges in a fast-paced news cycle
Ability to prioritize and manage simultaneous assignments and quickly synthesize information about new topics
Receptivity and responsiveness to both concrete and abstract feedback
Dedication to accuracy, with the ability to prioritize and give keen attention to detail

Preferred Qualifications:

Experience in a remote work environment
Familiarity with media recording applications, such as Snapstream, Grabien, and iQ Media
Proficiency in Excel and Google Sheets
Spanish language fluency

Compensation & Benefits:

Media Matters for America offers competitive compensation and a comprehensive benefits package. The salary for this position starts at $47,500 and is commensurate with experience or expertise.

Media Matters offers multiple health insurance options, including a no-cost option for employees and vision and dental coverage, in addition to a monthly student loan repayment benefit and a safe harbor automatic 3% contribution to a 401k account on the employee’s behalf. We also offer additional relocation stipends, work-from-home transitional support benefits, and a supplemental payment of $2,250 per year for employees who choose to work at least 60% of the time from the Washington, DC office. We provide 10 days of vacation (that increases each year), 12 paid holidays, 2 personal floating holidays, and 3 wellness days; we also traditionally close the week between Christmas and New Years Day. This position is part of the Media Matters Union represented by the Service Employees International Union Local 500.

Essential Physical Requirements

The physical demands of the position include regular work on a computer for all or part of the work day, as well as regular communication with colleagues, both verbally and in writing, using tools such as email, Slack, and audio and video conferencing. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions, including the use of assistive technology.

APPLY HERE

Data Entry Coordinator

by | Nov 9, 2022 | Uncategorized

Parkinson’s Foundation

The Parkinson’s Foundation makes life better for people with Parkinson’s disease by improving care and advancing research toward a cure. In everything we do, we build on the energy, experience and passion of our global Parkinson’s community.

The Parkinson’s Foundation is seeking a goal-oriented and self-motivated professional to serve as a part-time contractor in the role of Matching Gifts Coordinator. This position is responsible for managing the Foundation’s Matching Gifts program by responding to matching gift inquiries, opt-outs, and confirmation requests. The coordinator will also provide support for entering all matching gifts into Raiser’s Edge and Luminate while ensuring that proper designations are applied.

It is essential that the Data Entry Coordinator demonstrates and upholds the Foundation’s values of collaboration, dedication, excellence, integrity, positivity, responsiveness, and teamwork.

Responsibilities

  • Review and respond to all email inquiries received via [email protected]
  • Responsible for entering all check and ACH matching gift and employee giving transactions into the database.
  • Confirm all matching gift confirmation requests from employers and third-party facilitators.
  • Enter Matching Gift pledges into Raiser’s Edge for all confirmed gifts.
  • Update and maintain the Double the Donation database
  • Assist in maintaining Raiser’s Edge donor data and perform maintenance cleanup of donor records when needed.
  • Other duties as assigned by management.

Experience/Skills Required

  • At least two years of professional experience in a development or data management position.
  • High School diploma or two-year degree preferred
  • Proven track record of excellent data entry skills
  • Proficiency in computer software programs, including Outlook, Word, Excel, and aptitude for working with donor database systems.
  • Must demonstrate creativity, reliability, responsibility, flexibility, and self-motivation.
  • Able to multi-task while also being highly detail oriented.
  • Strong written and oral communication skills in English.

Compensation

Compensation for this position is competitive and depends on prior experience.

The Parkinson’s Foundation is an equal opportunity employer. We are committed to diversity, equity, and inclusion in our culture and in our work on behalf of people with Parkinson’s disease.

All new hires are required to be fully vaccinated against the COVID-19 virus, subject to any legally required accommodations.

APPLY HERE

Data Processing Operator

by | Nov 9, 2022 | Uncategorized

MethaneSAT

Overview
Put your passion and skills to work for the planet. Climate change is the most urgent issue of our time, and we need people like you to help us build a vital Earth — for everyone.

We’re Environmental Defense Fund, a fast-paced nonprofit with a growing staff of more than 850 people in nearly 30 countries. We deliver game-changing solutions that cut climate pollution and strengthen people’s ability to thrive despite the effects climate change is already having. We work wherever we can have the most impact, from local communities to top companies to governments worldwide, and even in space.

Our culture, values and commitment to diversity make EDF an exciting and meaningful place to work. Every job here makes a difference. Won’t you join us?

Responsibilities

MethaneSAT, LLC, an affiliate of Environmental Defense Fund (EDF) is launching a new, high performance, purpose-built satellite—MethaneSAT—to map and measure oil and gas methane emissions worldwide, with the potential to assess emissions from the full range of man-made sources. The satellite will enable us to gather methane emissions data on a global scale and with data from other sources, locate and quantify these emissions. Data from MethaneSAT will help EDF reduce methane emissions by 45% by 2025 and holds the potential to help reduce the temperature of our planet by as much 0.5 degrees C by the end of the century. This could be the most impactful environmental project yet conceived.

Job Details
The position can be performed either 100% remotely from home within the U.S. or on a hybrid arrangement out of any U.S.-based EDF office. The initial schedule for this position is Monday-Friday on a standard 7-hour per day schedule, with an expectation for schedule variability (with potential weekand coverage rotations) as this team continues to expand.

Overall Function
The Data Processing Operator will work with our scientists and engineers to execute the day-to-day science data processing operations for the MethaneSAT and MethaneAIR missions. MethaneSAT, LLC is responsible for providing the cloud architecture and services, production software, and for executing the data processing operations, as well as managing the end data products for the various user communities.

Working across several organizations, both internal and external, you will strive to understand the overall processing landscape and then prioritize and execute the production operations to ensure MethaneSAT is delivering timely and meaningful data products. The Data Processing operator will own and drive the ongoing science data processing operations and deliverables, incorporating stakeholder needs, addressing problems, and overseeing performance.

This position will report to the Production Operations Manager for MethaneSAT, LLC, and will work closely with other MethaneSAT, LLC staff, key contractors, partners, and EDF staff. The position will require a non-standard, flexible schedule, which at times will require weekend shifts and off hours

Key Responsibilities

The Data Processing Operator will be responsible for the following:

  • Operate multiple MethaneSAT and MethaneAIR cloud-based processing platform instances to produce standard products associated with satellite, aerial, and reprocessing campaigns. Ensure products satisfy the quality standards and the platforms operate to the high-availability operating level agreements.
  • Monitor platform dashboards and alarming systems to ensure the processing platform is functioning per capacity expectations and OLAs. Identify, triage, and remediate known processing issues. Escalate platform-wide issues to ensure high-availability operations.
  • Configure and initiate processing of Aerial/Reprocessing products in the processing platform. Ensure close coordination with the Science/Advocacy teams regarding processing parameters and special instructions required. Maintain production forecasts and records for manually-initiated production campaigns to ensure alignment and visibility.
  • Execute product Quality Control inspections under the umbrella of the MethaneSAT Quality Assurance program. Enter and maintain QC records for continual analysis and quality improvement.
  • Create and maintain processing platform operational documentation such as operational procedures, training materials, and knowledge bases.
  • Participate in advancing EDF DEI goals in which people from all backgrounds and experiences feel connected, included, and empowered to address the environmental and organizational challenges in alignment with EDF values.

To accomplish these, the Data Processing Operator will provide the daily oversight for data processing operations to include:

  • Working closely with the Science Team and MLLC Engineering Leads to navigate differing demands and priorities to execute the daily data production operations.
  • Collaborating effectively to identify ongoing priorities for data processing workflows and distilling these into schedules and plans for the production operations.
  • Ensuring we are working to a common set of data processing goals and objectives.

Qualifications

  • Bachelor’s degree in a science or technical discipline, or equivalent experience required.
  • At least 3 years of relevant professional experience in data processing or similar computer operations.
  • Demonstrates self-awareness, cultural competency and inclusivity, and ability to work with colleagues and stakeholders across diverse cultures and backgrounds.
  • Demonstrated experience working within a team and collaborating with colleagues and partners of varied backgrounds and experience.
  • Previous experience using software tools such as Kubernetes, Flyte, Jira, or other cloud & open-source systems is a plus
  • Strong ability to work independently on a multi-disciplinary team, using independent judgment required to plan, prioritize, and organize diversified workload.
  • Affinity for a fast-paced work environment.
  • Must be a US person (citizen, green card holder); MethaneSAT, LLC is unable to offer employer-based sponsorship for this role at this time

Pay Ranges
We offer a strong total rewards package encompassing competitive salary, robust benefits, and professional development opportunities consistent with a modern global organization. We take into account factors such as candidate experience, skills, training, internal team equity and local norms.
The pay range for this role is shown below.
Please note that pay ranges are country specific. As a result, the stated currency is not meant be converted into any other currency.
Minimum Salary: USD $63,000.00/Yr.
Maximum Salary: USD $70,000.00/Yr.

EEO Information
Environmental Defense Fund is an equal opportunity employer where an applicant’s qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

APPLY HERE

Data Entry Coordinator

by | Nov 9, 2022 | Uncategorized

Randstad

Job details

Randstad is working with a mission-driven organization to fill a position providing support within customer service and data entry. This position will involve following up on applications closely, and assisting in verifying and identifying any information discrepancies or issues.

The ideal candidate will have attention to detail, a Bachelor’s Degree, and be interested in getting into Healthcare. **Please note that this role requires being on the East Coast, with being local to the MA/New England area HIGHLY preferred.

What’s In It For You? – Gain experience in healthcare in an entry level role – Remote work – fully remote with the exception of training – Excellent team environment – Work in a mission-driven organization

Responsibilities

  • Research, verify, and document provider credentialing information through various government agencies and license boards as part of provider enrollment regulations.
  • Contact providers either by phone or email to clarify or obtain missing documents from provider applications
  • Communicate with providers or office staff and walk them through the application and update process
  • Document interactions, resolutions, and important information
  • Review the application and update submission in its entirety and confirm that all data is accurate
  • Check that all verification documents are complete and uploaded
  • Respond to inquiries on the status of application and update submissions

Skills

  • Entering Data
  • 10-Key
  • Health Insurance Policies
  • HIPAA
  • Attention to Detail
  • Time Management
  • Data Entry
  • Communication
  • provider credentialing
  • Microsoft Office

Qualifications

  • Years of experience: 2 years
  • Experience level: Experienced

Locations: Boston, MA, ME, NH, MA, RI, CT, NY, NJ, DE, MD, VA, NC, SC, GA, FL

APPLY HERE

Premium Operations Coordinator

by | Nov 9, 2022 | Uncategorized

Symetra Financial

Job Description

Symetra has an exciting opportunity to join our team as a Premium Operations Coordinator!

About the role

As a Premium Operations Coordinator, you will review and process new business and/or in-force funds daily. You will reconcile what you have processed each day, resolve any discrepancies and get assistance when needed.

What you will do

  • Review checks for negotiability, allocate remittance back-up to accurately create entry into the appropriate system
  • Process outgoing funds by creating vouchers in our Cash Disbursement system
  • Reconcile funds processed to entries in the admin system and adjust as needed
  • Function as a back-up on multiple tasks
  • Assist with other admin tasks/projects as daily volumes fluctuate

Why Work at Symetra

Here’s what some of our employees have to say about why they work at Symetra:

“I feel welcome and included at Symetra every day and I really believe you can be you at Symetra. “Megan H. – Deputy Chief Compliance Officer

“Symetra values learning. Symetra has so many resources – whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions.” Felicia D. – Financial Reporting Lead Senior Analyst

What we offer you

Benefits and Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
  • Want more details? Check out our Symetra Benefits Overviewopens a pdf file

Compensation

Hourly Range: $20.00 – $30.42 plus eligibility for annual bonus program

Requirements

Your experience and skills

  • Associate degree focusing on business/accounting preferred or equivalent combination of education and work experience
  • 1 year working in accounts receivable/payable/billing or bookkeeping required
  • Some knowledge of annuities and life insurance products
  • Proficiency in Microsoft Office Suite
  • High level of accuracy and attention to detail
  • Adaptable to changes in priorities and work volumes
  • Data entry and 10-key by touch
  • Aptitude for math/numbers
  • Able to learn new systems quickly
  • Excellent prioritization and organizational skills
  • Good verbal and written communication skills
  • Continuous learner with a desire to grow

We empower inclusion

At Symetra, we’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company.

In a complex industry, we strive for clarity.

Symetra is a dynamic and growing financial services company with 60 years of experience and customers nationwide. In our daily work delivering retirement, employee benefits, and life insurance products, we’re guided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand what they’re getting, and we build products that stand the test of time. We work hard and do what’s right for our customers, communities, and employees. Join our team and share in our success as we work toward becoming the next national player in our industry.

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

APPLY HERE

Data Intake Associate

by | Nov 9, 2022 | Uncategorized

MultiPlan

$17.00 per hour

Founded in 1980, MultiPlan is the industry’s most comprehensive provider of healthcare cost management solutions. We provide the most comprehensive portfolio of cost management solutions; helping payers manage the cost of care.

We are seeking multiple temporary associates for an Intake position.

  • This is a temporary position which is expected to last 60 to 120 days.
  • The expected start date is November 28, 2022.
  • A training class is provided during the first week of employment. New employees will need to work 8:00 to 4:30 pm CT during the training.
  • After training, there is flexibility in the work schedule

Responsibilities:

  1. Intake and create cases in all applicable systems.
  2. Perform timely data entry of necessary information
  3. Perform adjustments on medical claims
  4. Perform outreach to customers to obtain necessary details on medical claims
  5. Research appropriate systems to identify data needed to complete cases.
  6. Ensure compliance with HIPAA regulations and requirements.
  7. Demonstrate Company’s Core Competencies and values held within
  8. Please note due to the exposure of PHI sensitive data this role is considered to be a High Risk Role

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB REQUIREMENTS

Requirements:

  • High School diploma or equivalent.
  • Ability to efficiently use a keyboard and quickly navigate software applications.
  • High speed internet access.
  • Quiet work area without distractions.
  • Regular and consistent attendance and adherence to work schedule.
  • Knowledge of medical insurance terminology preferred.
  • Communication skills (verbal, written, listening).
  • Ability to work without frequent supervision.
  • Ability to maintain confidentiality in all required situations.
  • Ability to use software, hardware, and peripherals related to job responsibilities.

**Pursuant to Colorado’s Equal Pay for Equal Work Act, the following salary range is provided solely for applicants living in Colorado. $17.00. If an applicant does not live in Colorado, this salary range may not apply. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity

APPLY HERE

Remote Cash Applications Rep

by | Nov 9, 2022 | Uncategorized

Job Details
Description
Posts payments to accounts according to the line of service and service dates to ensure accurate payment status and accurate account activity according to department process.
Researches and resolves all unallocated payments within the established benchmarks.
Reconciles deposits to posted payments daily.
Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy, days to post and unallocated payments.
Keeps supervisor informed of areas of concern and problems identified. Notifies supervisor of any delays in cash posting.
Completes all reports according to schedule.
Performs other tasks as assigned to support the goals of the organization.
SKILLS|EXPERIENCE:

High School Diploma
One year cash posting or healthcare revenue cycle experience required.
Proficient with computers and Microsoft Office
Detail oriented, excellent organizational skills and ability to multi-task
PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; to handle or feel; to talk and to hear. The employee is occasionally required to walk, sit, reach with hands and arms and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

Standard office environment.

Qualifications
Skills
Required
Microsoft OfficeIntermediate
Computer SkillsIntermediate
Behaviors
Required

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations
Required

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Self-Starter: Inspired to perform without outside help

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

APPLY HERE

English Sports Content Reviewer (Remote in San Francisco Bay Area)

by | Nov 9, 2022 | Uncategorized

SAN FRANCISCO BAY AREA, CALIFORNIA /TRANSLATION, LOCALIZATION, INTERPRETATION, QA TESTING – ON-SITE/PROJECT-BASED /FULL TIME
As a Sports Content Reviewer, you will be responsible for watching live games and tracking statistics. You will communicate relevant scenarios in real-time, writing copy and sports-related editorial, researching, stat tracking, and verifying the accuracy of the content.

Excellent research skills, passion for sports, and attention to detail are critical attributes for success in this role. Understanding, love, and ideally, experience in playing sports is a plus.

Position: Sports Content Reviewer
Location: Cupertino, CA
Rate: $33/hr
Schedule:
Regular business hours 9.30-5.30 first 1,5 months, after that schedule can be flexible.
Longevity: 12 months with a possible extension
Start Date: ASAP
Longevity: 12 months with a possible extension
Start Date: ASAP

Key Qualifications

Significant knowledge of popular US and International sports
Knowledgeable and passionate about sports teams, sports statistics & facts, and sports personalities
Strong research skills
Strong writing and grammar with previous experience in sports writing and editing
Previous sports-related experience
Previous experience with CMS (Content Management System) tool, a plus
Native or near-native fluency in English language

APPLY HERE

Quality Control Specialist

by | Nov 8, 2022 | Uncategorized

HealthMark Group

Entry Level

HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

Our Data Entry role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.

Location: Can work remotely

Entry level job duties include but not limited to:

  • Preparing and sorting documents for data entry.
  • Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
  • Resolving discrepancies in information and obtaining further information for incomplete documents.
  • Reports directly to Quality Control/Data Entry Manager
  • Completes Data Entry of all requests
  • Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
  • Identify and accurately classify each request
  • Uphold HealthMark Group’s values by following our C.R.A.F.T.
  • Work quickly to meet the high-volume demand

Requirements:

  • Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
  • Attention to detail
  • Knowledge of grammar and punctuation
  • Ability to work to time constraints

When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.

Job Type: Full-time $14.00 to 16.00 per hour DOE

APPLY HERE

Stat Tracker

by | Nov 8, 2022 | Uncategorized

TridentCare

Description

  • Monitors specimen testing and resulting workflow post collection for all STAT orders, and orders sent to reference labs.
  • Serves as liaison between client and Laboratory to ensure speedy resulting and release of results in the LIS. Activities can involve following up with dispatchers, phlebotomists, CLS, Lab Assistants, or specimen processors.
  • Serves as liaison between client and reference labs (stat labs) to ensure promt fax of results. Activities include calling the reference lab to follow up on result status, adding/modifying requested tests, refaxing results, making demographic corrections.
  • Completes data entry of patient demographics and lab order collection details into the LIS.
  • Actively monitors LIS “STAT Tracking” program to continually evaluate all pending orders and conduct appropriate follow-up on the oldest orders.
  • Collaborates with Lab Dispatch Department to gain an understanding of order comp[etion and drop status.
  • Contacts client facilities to schedule “Redraws”; orders that need to be recollected due to unfavorable circumstances.
  • Relays critical report values to appropriate personnel at client facilities.
  • Conducts detailed and thorough research to find missing specimens.
  • Escalates issues to appropriate management staff.
  • Assists Customer Service Departments with results requests.
  • Uses IP phone to answer calls, place calls, and redirect calls as needed.
  • Answers calls from reference labs and phlebotomists.
  • Uses email to communicate with in-house lab departments, phlebotomy supervisors, Lab Dispatch, and other departments.
  • Works cooperatively and fully communicates with Area/ Regional Phlebotomy Management, Logging staff, Lab Dispatch, Customer Service, Redraw Department, and Courier services.
  • Exercises initiative and responsibility by accommodating special requests, expediting urgent cases by conducting constant follow-up, and maintaining a positive attitude to connecting parties to ensure excellent customer service is provided.
  • Composes detailed written documentation of issues that occur throughout the shift. It may be necessary to do mild investigations of situations, or conduct troubleshooting, or oversee immediate handling of an unexpected problem.
  • Identifies and pursues self-improvement, and positively and quickly adapts to changes when directed.
  • Performs other duties as assigned, helps out when attendance issues arise within the office, maintaining a positive attitude during crisis and engaging in daily teamwork with minimal encouragement.

Skills

Required

Typing Skills Min 35 wpm

Intermediate

Typing Skills – 10 Key

Novice

Identify/Resolve Problems

Intermediate

English written/verbal

Some Knowledge

Communication Skills

Novice

Computer Skills

Intermediate

Preferred

Medical Terminology

Novice

Customer Service

Some Knowledge

Behaviors

Required

Dedicated: Devoted to a task or purpose with loyalty or integrity

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter: Inspired to perform without outside help

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Preferred

High School or better.

APPLY HERE

Claims Examiner I

by | Nov 8, 2022 | Uncategorized

American Specialty Health

Description

American Specialty Health (ASH) is seeking a focused Claims Examiner to work in a production environment. This position is responsible for the accurate review, input, and adjudication of claims in accordance with regulations, ASH standards and contractual obligations of the organization. Claims is an integral department of ASH’s offerings to empower people to live longer and healthier lives. We are responsible for tracking the receipt of claims, adjudication, and payment of claims. Due to the nature of the business and always evolving rules and guidelines, Claims is a fun and fast-paced team that enjoys working side by side, developing new ideas for efficiency, and prioritizes a strong focus on exceeding regulatory and contractual standards. Our driving mission is to offer world-class customer service (and expedited reimbursement) to healthcare providers on behalf of our members. Claims offers a career path progression that begins upon hire and allows development-focused staff to achieve two promotions in just one year. We succeed as a team and we prioritize professional development, considering ourselves an operational springboard to spring talented and driven employees toward their future goals.

Remote Worker Considerations:

Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area with company-provided technology equipment.

Responsibilities

  • Processes claims accurately and efficiently.
  • Reviews all incoming claims to verify necessary information.
  • Determines that correct member and provider records are chosen and utilized to process claims.
  • Enters claims data and information into the computerized Claims Processing System.
  • Maintains all required documentation of claims processed and claims on hand.
  • Adjudicates claims in accordance with departmental policies, procedures, state and accreditation standards and other applicable rules.
  • Maintains production standards; for direct data entry claims this includes processing an average of 31 claims per hour, with an accuracy rate of 98.5% over each pay period.
  • Verifies data of scanned paper claims at stated standards.
  • Provides backup for other examiners within the department.
  • Promotes a spirit of cooperation and understanding among all personnel.
  • Attends organizational meetings as required.
  • Adheres to organizational policies and procedures.
  • Maintains confidentiality of all claim files, claims reports, and claims related issues.

Qualifications

  • High school diploma required.
  • 6 months data entry experience with 10 key and word processing; minimum 10,000 keystrokes per hour required.
  • Experience processing medical claims and knowledge of medical billing terminology and coding strongly preferred.
  • Proficient in MS Office.

Core Competencies

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Ability to work and maintain production in a work-from-home (WFH) environment
  • Demonstrated ability to show self-discipline to meet production goals.
  • Demonstrated accuracy and productivity in a changing environment.
  • Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions, and to utilize constructive criticism to improve.
  • Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time.

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions

Work-from-home (WFH) office setting

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

APPLY HERE

Provider Enrollment Data Specialist

by | Nov 8, 2022 | Uncategorized

Rethink First

Entry Level

Rethink Behavioral Health is in search of a detail-oriented, tech-savvy, resourceful, and fast-learner to join our growing Enrollment and Credentialing team. We are a passionate group of individuals who take pride in knowing the services we provide allow our customers to focus on providing services to children and their families.

Rethink Behavioral Health is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (https://RethinkBH.com) provides clinical, staff training, and practice management tools for private ABA and other therapy based service providers in addition to full-cycle Billing Services.

We support mission-oriented companies that impact the lives of thousands of individuals with autism and their families. Our Kokomo office specializes in Revenue Cycle Management, as well as Enrollment and Credentialing Services. We are looking for professionals that are customer-focused and enjoy a fast-paced environment.

Remote opportunities are available only in the following states: CA, CO, FL, GA, IL, IN, MO, NE, NY, NC, PA & TX

Main Responsibilities:

  • Ensure strict HIPAA-compliant confidentiality with all client-related data
  • Review enrollment onboarding documentation for missing information
  • Follow all set policies and procedures for assigned tasks
  • Electronically file provider documents received
  • Set up new providers in credentialing database
  • Verify and obtain provider NPIs
  • Communicate new provider onboarding completion with Rethink Enrollment and Credentialing team
  • Verify provider license and certification renewals and update in database
  • Manage and distribute faxes received
  • Manage all provider CAQH updates and attestations
  • Use new provider information to create CAQHs
  • Report information to client assigned Enrollment Specialists
  • Maintain contact with team throughout projects assigned to ensure timeliness of completion
  • Conduct OIG Searches
  • Alert team members on paid invoices so they can begin enrollment

Requirements:

  • Ability to prioritize tasks according to timelines
  • Strong verbal and interpersonal skills
  • Willing to learn
  • Positive attitude and love a good challenge
  • Highly detail oriented and extremely organized
  • Be a team player and willing to ask questions
  • Self-motivated
  • Ability to multitask

Preferred Qualifications:

  • Minimum 1 year of experience working in an office setting
  • Proficient using Microsoft Suite (Excel, Outlook, Word)
  • Proficient using Google Drive
  • Proficient using Adobe Acrobat

Education:

  • HS Diploma or equivalent

Benefits:

  • PTO and Vacation Days after a 90-day introductory period
  • Paid Holidays
  • Generous Health, Denial & Vision benefits package 401k + Matching

Job Type: Full-time, Monday-Friday (8-5 PM)

Hourly

APPLY HERE

Document Imaging Specialist

by | Nov 8, 2022 | Uncategorized

Ensemble Health Partners

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference.

Job Description

Document Imaging Specialist

Performs all Scanning Department duties pertaining to various departments’ work that occurs in Patient Financial Services.

The Document Imaging Specialist performs all Scanning Department duties relating to various departments’ work that occurs in Patient Financial Services. Job duties include, but are not limited to, processing incoming mail and preparing documents for scanning, scanning documents to proper location in accordance to the Record Retention Policy, any tasks resulting from these basic functions which are necessary to complete the document process, and communicating with coworkers and supervisor in order to maintain proper processing methods and remain aware of proper procedures.

Performs other duties as assigned.

Required Minimum Education: High School Diploma or GED

Minimum Years and Type of Experience: 1-2 years experience in healthcare industry.
Other Knowledge, Skills and Abilities Required: Experience with general computer systems such as Microsoft Office programs and office equipment such as scanning machines and printers.
Other Knowledge, Skills and Abilities Preferred: Experience in physician and hospital operations, compliance and provider relations.

Certifications: CRCR within 6 months of hire

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Join an award-winning company

  • Three-time winner of “Best in KLAS” 2020-2022
  • 2022 Top Workplaces Healthcare Industry Award
  • 2022 Top Workplaces USA Award
  • 2022 Top Workplaces Culture Excellence Awards
    • Innovation
    • Work-Life Flexibility
    • Leadership
    • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

  • Benefit packages – We offer a variety of medical plans, retirement options, and 401k options.
  • Wellness Programs – Are designed to help our associates enhance their health, including a comprehensive annual health risk assessment.
  • Our Culture – Ensemble’s Associate Engagement Committee facilitates fundraising, community outreach and DEI events throughout the year.
  • Growth – We invest in your professional development. Each associate receives a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

APPLY HERE

Data Entry – Land Trust and Deed Processor

by | Nov 7, 2022 | Uncategorized

Anderson Business Advisors

Salary Range $19.00

Anderson Business Advisors is a planning and consulting firm with a focus on providing high-quality services to real estate investors, stock traders, and business owners. Services provided focus on Asset Protection, Estate Planning, and Tax Planning. We are looking to add a few talented people to our organization as a Land Trust and Deed Processor

Our Company Values are: Integrity | Resilient | Driven | Innovative | Conscientious

Description

This is a full-time position, with a starting wage of $19.00 per hour

Requirements:

  • Enjoy helping others and able to work well under pressure
  • Excellent computer skills, 60WPM+, 10-key proficient
  • Proficient with MS Office and/or Google Apps
  • Happy to speak with clients using proper phone, email, and office etiquette
  • Comfortable navigating the internet and researching information
  • Title Company experience preferred, but not required
  • Work independently at times as well as on team assignments
  • Ability to prioritize and complete work in a timely manner

Job Duties:

  • Researching county records and rules
  • Data Entry and Scanning
  • Document Drafting and Recording
  • Shipping and Receiving correspondence
  • Emailing clients documents they request
  • (training is provided)

Full Benefits Include:

  • Competitive compensation
  • Insurance plans including health, dental, and vision; short and long term disability, 401(k) plan, and more
  • Generous allocation of paid time off and holidays
  • Opportunities for professional development

APPLY HERE

Data Integrity Associate 2

by | Nov 7, 2022 | Uncategorized

Change Healthcare

Position Description
Responsible for ensuring processes meet the established quality standard. A Data Integrity Associate (DIA) is an important part of our company’s team. The DIA will perform audits for both internal and external clients following a strict schedule of audited employees. Audits will be completed using the pathway (set of instructions) supplied by the teams being audited. Auditors are required to create audit reports, identify process improvements, and have communication skills – verbal and written.

The DIA Analyst will review charge entry, payment posting, and accounts receivable (A/R) transactions. Charge entry and payment posting require data entry and attention to details by the users. A/R includes follow up of outstanding claims for all payers, outstanding balances with patients, and/or resolution of denials. A/R reps are responsible for handling all correspondence related to an insurance or patient account, contacting insurance carriers, patients and other facilities as needed to get maximum payment on accounts and identify issues or changes to achieve client profitability. The DIA needs to have the skills to understand the above transactions taken by other employees.

The DIA provides training on various systems including EPIC, MMIS, Cerner

Minimum Requirements
3+ years work experience; 1 year of medical billing and research experience required.

Critical Skills

  • Medical Billing experience
  • Attention to detail
  • Time management
  • Planning and organizing
  • Judgment
  • Decision making / Analytical processing
  • Strong work ethic
  • Dependable and responsible
  • Team player
  • Works autonomously

Technical / Software Skills:

  • Microsoft Office
  • Utilize dual monitors
  • Toggle between multiple screens / programs
  • Ability to learn and work within multiple billing software programs
  • GE Centricity / Epic experience (preferred – not required)
  • Efficient use of keyboard commands (preferred – not required)

Additional Knowledge & Skills
Excellent understanding of the A/R process. Capable of training others and answering questions from co-workers when necessary. Strong analytical and interpersonal skills and ability to interact with senior level management, and high level of computer literacy with command of office software including excel spreadsheets. Good knowledge of healthcare, government and/or insurance industry.

Education

  • High School Diploma or equivalent work experience.

APPLY HERE

Fax Processor

by | Nov 7, 2022 | Uncategorized

Datavant

Overview

Who we are…

Ciox Health merged with Datavant in 2021, creating the nation’s largest health data ecosystems, powering secure data connectivity on behalf of thousands of providers, payers, health data analytics companies, patient-facing applications, government agencies, research institutions and life science companies. The combined company is focused on improving patient outcomes and reducing costs by removing impediments to the secure exchange of health data. Ciox, a Datavant company will offer the ability to access, exchange, and connect data among the thousands of organizations in its ecosystem for use cases ranging from better clinical care and value-based payments to health analytics and medical research.

What we offer…

At Ciox Health we offer all employees a place to grow and expand their current skills so that they can not only help build Ciox Health into the greatest health technology company but create a career that you can be proud of. We offer you complete training and long-term career goals. Our environment is what most of our employees are the proudest of and our Services Team is comprised of some of the brightest and most talented individuals. Give us just a few moments to explain why we need you and hope you will help us change how the health Industry manages its’ medical records.

What we need…

The primary role of the Fax Processor is to provide a supportive office administrative function to CDAI, ensuring that computerized records are processed and captured accurately and are maintained in the correct manner.

Responsibilities

What You Will Do…..

  • Accurately processes incoming electronic faxed medical records within the processing application
  • Ensures the confidentiality of all data within the records is maintained
  • Maintains accurate and up-to-date data as indicated in the systems
  • Reports issues to supervisor in a timely manner
  • Other duties as assigned by supervisor

Qualifications

What Helps You Stand Out…

  • Six months of data entry experience
  • Ability to adhere to company policies
  • Work effectively with co-workers in a constructive and positive manner
  • Listen to and objectively consider ideas and suggestions for improvement
  • Keep others informed of work progress, deadlines, or other pertinent issues
  • Address problems constructively to find acceptable solutions
  • Demonstrate accuracy and attention detail
  • Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook)
  • Excellent organizational skills
  • Adaptable to changing business environment
  • Demonstrated ability to work within a diverse work group environment
  • High School Diploma/GED
  • Perform other duties as assigned

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.

APPLY HERE

Verifications Specialist

by | Nov 7, 2022 | Uncategorized

MetaSource

Description

The Verifications Specialist is responsible for collecting and validating information presented by clients and customers by communicating with various institutions to verify the correct information.

Responsibilities

  • Re-verify employment and assets by communicating with various employers/financial institutions
  • Enter client information into computer systems and databases
  • Order management of additional services such as SSA89, Tax Transcripts, Occupancy Verifications, Field Review Appraisals
  • Collects, researches, and analyzes data
  • Review documents to determine any necessary re-verifications

Requirements

Qualifications:

  • High School GED or equivalent or any combination of education and experience; mortgage lending experience preferred
  • Ability to read and interpret documents such as company policies; ability to write routine reports and correspondences; able to communicate professionally and clearly through both written and oral correspondences
  • Experience with Microsoft Office, such as Microsoft Word, Microsoft Excel, and Microsoft Outlook

Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.

APPLY HERE

Data Entry Transcription

by | Nov 7, 2022 | Uncategorized

PeopleShare

Job Details

Now hiring for remote data entry transcription! Take advantage of this great opportunity with a strong and growing company with potential room for growth!

Remote work opportunity!

Job Details for data entry transcription:

  • Schedule: Remote Training 8:00am-4:30pm. Flexible 40 hour remote schedule after training.
  • Pay Rate: $16

Job Responsibilities & Description for data entry transcription:

  • Transcribe calls including but not limited to: satisfaction survey responses, medical conditions, prescription drug names, and member information
  • Transcribe recorded audio from phone-based interaction
  • Escalate or transfer calls as needed

Job Requirements for data entry transcription:

  • Able to type at least 50 wpm accurately
  • Ability to work independently with minimal supervision
  • Proficient with Microsoft Word, Excel, Outlook, Internet Explorer
  • Bilingual is a plus

APPLY HERE

Medical Transcriptionist (Remote)

by | Nov 7, 2022 | Uncategorized

The responsibilities of this job include, but are not limited to, the following:
Transcribing and editing recorded material (e.g., patient histories and physicals, consult letters and notes, physician correspondence, x-ray reports, etc.);

Verifying accuracy of patient information (e.g., name, identification number, etc.);

Matching the complaint to diagnosis using Medical Records needing review for specific date reports for every date of service transcribed;

Verifying accuracy of transcription for correct punctuation, grammar and spelling;

Researching via appropriate reference materials in order to correct dictated language into concise, accurate, and understandable text;

Informing the Team Lead when there are questions and inconsistencies in the dictated language that require assistance with correction;

Flagging charts that are dictated in the incorrect pool for the supervisor so they can be moved to the proper pool;

Sending demographic information regarding flagged dictations to the Transcription Assistant to be addressed by dictator(s);

Meeting the minimum daily line requirements as directed.

Minimum education and professional requirements include, but are not limited to, the following:

High school diploma required;

Formal training through an accredited transcription program preferred;

Five or more years of experience as a medical transcriptionist in a hospital, urgent care facility, or medical specialty preferred;

Knowledge of medical transcription guidelines and practices;

Excellent skills in English usage, grammar, punctuation, and style;

Ability to use an extensive array of professional reference materials;

Ability to operate word processing equipment, dictation and transcription equipment, and other equipment as specified;

Ability to work independently with minimal or no supervision;

Proficiency in a variety of Microsoft applications and software products, as well as transcription-specific software products;

Ability to concentrate and work under pressure with no time constraints;

Ability to sit for extended periods of time;

Ability to lift up to 40 lbs.

APPLY HERE

Data Entry Clerk

by | Nov 7, 2022 | Uncategorized

We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding data confidentiality principles is compulsory.

Responsibilities

Transfer data from paper formats into computer files or database systems using keyboards, data recorders, or optical scanners

Type in data provided directly from customers

Create spreadsheets with large numbers of figures without mistakes

Verify data by comparing it to source documents

Update existing data

Assisting/directing all customer complaints

Requirements and skills

High school degree or equivalent

Proven experience as a data entry clerk

Fast typing skills; Knowledge of the the the touch typing system is strongly preferred

Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel, etc.)

Working knowledge of office equipment and computer hardware and peripheral devices

Basic understanding of databases

APPLY HERE

Claims Processor

by | Nov 7, 2022 | Uncategorized

Imagine360 is currently seeking a Contract -Claims Processor to join the team! The Claims Processor will validate the information on medical claims. Claims will be reviewed to ensure that there is no missing or incomplete information as well as proofread all manually data entered claims. The Claims Processor will also need to quickly identify duplicate claims, replacement claims, late/additional charges as well as link claims to designated contracts.

Position Location: 100% Remote

Responsibilities include but are not limited to:

Resolve day to day claim issues
Ability to identify Replacement Claims, Duplicate Claims and Late/Additional Charges
Ability to link specified claims to appropriate contracts
Proofread all manual entered claims
Strong Verbal and written communication skills
Establish priorities, meet deadlines and work independently with limited supervision
Ability to multi-task and prioritize tasks with other internal departments to meet company goals
Able to meet daily production goals and performance objectives
Adhere to HIPAA guidelines and regulations

Required Experience / Education:

Knowledge of UB-04 and CMS-1500 billing forms
Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
Preferred 2+ years of healthcare and/or insurance company

APPLY HERE

Live Chat Agent – Fully Remote (US)

by | Nov 7, 2022 | Uncategorized

The Chat Shop – A Little About Us.

Our expertise is built on years of experience. We’ve been at the forefront of the chat industry since 2012, during this time we’ve completed over 3 million chats across 20+ industries, including major global firms.

What sets us apart? Over the years we’ve constantly evolved our offering, helping our clients to drive ROI by developing innovative new solutions. From billion-dollar PLCs to fast growth start-ups, we’ve supported the rapid growth of some of the biggest and best brands worldwide.

Still today, our fully-remote team from the UK and US come together to provide exceptional, high-quality service and solutions that can’t be beaten, and we have the ratings to back that up. As a company, we can offer you the ability to work from the comfort of your own home, a workplace culture that prides itself on diversity, inclusion and employee wellness, and a place for you to really shine.

Are you ready to take it to the next level?

We’re looking for a skilled, resourceful, and resilient live chat agent to provide top-notch service to some of our clients. Lead generation, driving to sales and customer service are all important parts of this role, so if you have a confident and outgoing demeanor with a passion for exceptional service, then you’ll thrive with us!

Our ideal candidate is able to stay calm and focused in high-pressure situations. You will interact directly with customers to answer questions, solve problems, generate sales and leads, and maintain our company’s and client’s reputation for high-quality service. So, you must be resourceful, confident and take initiative!

You’ll be handling multiple concurrent chats while maintaining an average response time of 40 seconds.

You may view the full job description here.

*Please note that The Chat Shop is NOT a recruitment agency. Learn about what services we offer and if we’re a good fit for you at www.thechatshop.com.

**Please note that this role is remote, home-based – US, and we can only consider applications from our hireable states: Georgia, Texas, Florida or Tennessee.

About You

You are fluent or Native English Speaking – able to speak English at an idiomatic level with outstanding sentence structure, spelling and grammar.
You can type at least 65 words per minute, with above 97% accuracy.
You have previous experience in customer service, sales and/or lead generation.
You have previous experience in working towards KPIs.
You are open to constructive feedback and are able to take action.
You are timely and responsive.
You are able to multi-task and keep everything organised.
You are resourceful, reliable and adaptable.
You are calm and professional under pressure.
You are open to direct, constructive feedback and are able to take action. You don’t take feedback personally!
You adopt our company values and can adapt to change easily.
You are based in the US and can demonstrate your residency in one of our hireable states: Georgia, Texas, Florida or Tennessee.
You are a team player – flexibility, adaptability and a desire to succeed are a must!
Check out our Applications Tips page (https://jointhefamily.thechatshop.com/pages/job-application-do-s-and-don-ts) Our recruitment team has given their very best tips on what they’re looking for in your application!

Double-check that your resume/CV is up to date and in tip-top shape for review! Please do not upload it as a .doc file, as we won’t be able to open it!

Before submitting your application, use this speed typing test (https://www.livechat.com/typing-speed-test/) – if you’re not able to meet 65 words per minute, keep practising.

Team Function: Live Chat Team

Reports to: Chat Team Manager/Operations Manager/Head of Operations

Remuneration: $10.65 per hour

Hours of Work: We are a 24/7 operation and are looking for flexible candidates across various different shift patterns. A commitment of 20 – 40 scheduled hours a week (including weekends)

Contract Type: Permanent

Location: Homeworking (US Based – Georgia, Texas, Florida, Tennessee)

Please note we are a BYOD (Bring Your Own Device) company.

APPLY HERE

Data Entry Clerk- REMOTE

by | Nov 7, 2022 | Uncategorized

Why work in Human Resource at Rockford Public Schools ?

We handle all things people-related so our employees around the globe are empowered to do their best work. From day one you’ll work on high impact projects with appropriate autonomy and trust that you’ll deliver great work.

To work within the data entry team and to service customers in a responsive manner through accurate and timely data input and by being a team player within a high performance data entry team, whilst championing and implementing regulations and processes.

Responsibilities:

Accurately process customer information and ensure completion within timed deadlines.

Facilitate auditing of customer generated file listings against box contents.

Interface and co-ordinate with operations, customer services and account management.

Escalate any serious operational issues immediately to the Data Entry Team Leader.

To carry out duties deemed necessary by Iron Mountain management.

Ensure full compliance with Sarbanes Oxley and other key operating standards.

Ensure compliance with Health and Safety (including Fire and First Aid) & ISO standards, as well as IM policies and procedures.

Responsible for processing client information from transmittal sheets and boxes and inputting data onto SKP or DCS.

Use the system to verify customer records.

Set up DCS screens.

Transmit data to customers

Research and resolve system data issues.

Key Skills, Requirements and Competencies:

Must demonstrate good customer service behaviours

Good verbal and written communication skills

Ability to work and communicate confidently within a multi-cultural environment and with all levels of the organisation

Ability to input a large volume of data onto the system accurately, meticulous attention to detail and ensuring that everything is input in a timely manner.

Ability to work well under pressure and meet deadlines.

Effective communication skills.

Skills

Data Entry Services

APPLY HERE

WORLD-WIDE FREELANCE PLAYER SUPPORT REPRESENTATIVE FOR VIDEO GAMING

by | Nov 7, 2022 | Uncategorized

Do you like video games? Are you fluent (speaking and writing) in multiple languages?

Established over 20 years ago, Keywords Player Support is one of Keywords Studios’ fastest-growing Service Lines, dedicated to offering the best customer service in the games industry. We’re Pioneers and Leaders, always looking to allow equally awesome people a way into the premier international space of gaming companies and publishers. We help the world’s greatest game development studios provide technical assistance to their players, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.

WHAT YOU’LL BE DOING:
Provide superb Customer Support experience to players, assisting them with issues they encounter and tackling game-related questions.
Use your investigative skills and troubleshoot players’ queries via a ticketing system
Support players through e-mail and / or chat. You will not take any phone calls!
Collaboration is key – take initiative by assisting internal teams with project-related requests. Enjoy continuous interaction with the client’s development team. You might be the voice of the product, but you’re also their ear on the ground.
Lots of us at Keywords live and breathe video games. But even if you don’t, there’s plenty of time to become a master of the product you are supporting.
Requirements

Bilingualism (English plus another language, spoken and written) is a plus. We offer positions in many languages around the globe.
A passion for video gaming and customer service/customer support.
Make sure that your contact information, including your personal email address, location, and what languages you speak and write, is included on either your CV or your cover letter. Only retained candidates will be contacted. Your CV will be saved in our files for a period of 6 months.

Note that this position typically requires full-time availabilities. Morning, day, evening, and overnight shifts are available, 7 days a week (depending on our projects).

Not all of our player support positions can be performed remotely.

Benefits

An insider’s view into the gaming industry, with lots of growth potential.
We’re proud of our friendly and inclusive atmosphere.
Employee referral program – make an impact by inviting your friends to become a fellow Keywordian.

APPLY HERE

Invoicing Specialist

by | Nov 7, 2022 | Uncategorized

COMPANY: HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

THE ROLE:

The Invoicing Specialist is responsible for invoicing of medical records according to state statutes. The ideal candidate will be a team player that can also work independently in their role. They will be able to think outside of the box to problem solve using the knowledge they are given. They will be able to communicate with other in a professional manner to resolve issues or answer questions that may arise.

Location: Remote

Objectives:

Accurately and efficiently invoice records
Identify and correct errors with invoices or records
Responsible for accounts receivable aging and account reconciliations
Contribute ideas and suggest process improvements to drive greater efficiencies
Design, document and implement workflow, procedures, checklists, and policies for assigned tasks
Analyze variances and identify trends and opportunities to lower or control costs
Review AP/AR for accuracy
Records transactions into systems; ensures transactions are recorded, documented, reviewed, and supported in accordance with company policies in a timely manner
REQUISITE EXPERIENCE AND QUALIFICATIONS:

Keen attention to detail and high level of accuracy
Previous billing experience
Knowledgeable with Microsoft Excel and Word
Has strong communication, and interpersonal skills with ability to build relationships.
Able to work independently as well as part of a team.
Has exceptional organizational and time-management skills
Accounts payable experience a plus

Position Rate: $16.00 per hour

APPLY HERE

Medical Records Processing Specialist

by | Nov 7, 2022 | Uncategorized

Job Description

HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.

HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

We are expanding rapidly and have created unique roles that need qualified candidates.

Location: 100% REMOTE

Entry level job duties include but not limited to:

Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties
Qualities that the candidate for this position should include:

Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more
When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.

In accordance with our company policy, Full Time Employees are eligible for the following benefits:

Robust Health Insurance Plan Options with Company Coverage
Company HSA Account Contributions for Eligible Health Plans
Vision and Dental Plan Options
Competitive Paid Time Off including Paid Holidays
401(k) Plan Offering with Employer Matching

Job Type: Full-time

Salary: $14.00 /hour to 16.00 per hour

APPLY HERE

Audit Processing Specialist- Contract

by | Nov 7, 2022 | Uncategorized

COMPANY:

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

Our Audit Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.

Type of Role: 1099- Contract and Seasonal Position-with potential to be hired FTE (Full-Time) Permanent

Must be committed to 20 hours per week STANDARD
Location: Remote

Entry level job duties include but not limited to:

Preparing and sorting documents for data entry.
Manipulating and deduplicating excel lists.
Identifying client and patient matches within our computer system.
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Quality Control/Data Entry Manager Team Lead and ROI Manager
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Must dedicate at least 20 hours per week
Requirements:

Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
Attention to detail
Knowledge of grammar and punctuation
Ability to work to time constraints
When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.

1099- contract with potential to hire FTE

Pay- 15-16.00 per hour

APPLY HERE

Researcher (Night Shift)

by | Nov 7, 2022 | Uncategorized

Media Matters for America — a progressive nonprofit research and information center dedicated to comprehensively monitoring, analyzing, and correcting conservative misinformation in the U.S. media — seeks an entry-level candidate to serve as a Researcher with the Night Shift Rapid Response team in the News Department. The person must have an interest in researching and identifying trends in the media, an analytical background, and the ability to develop and generate content.

This is a full-time position and is remote. Remote work can be done anywhere from within the United States, including our Washington, DC office.

Role summary:

The Researcher (Night Shift) 1) monitors news programs and social media during the evening, with a focus on identifying conservative misinformation; 2) posts relevant clips and content for public consumption on the Media Matters website; and 3) gathers internal rapid response research when needed.

The hours for the Researcher (Night Shift) are 4 p.m. through 12 p.m. or 5 p.m. through 1 a.m. eastern, Monday through Friday, with appropriate breaks.

Reporting structure:

The Researcher (Night Shift) reports to the Deputy Director of Rapid Response.
This is not a managerial position.

Primary responsibilities:

Monitoring: The Researcher (Night Shift) will conduct ongoing monitoring of news programs, outlets, and figures across multiple mediums, including television, radio, print, and online. The researcher will draft summaries and memos about trends and narratives.

Narrative building and content creation: The Researcher (Night Shift) will identify and synthesize emerging trends during regular media monitoring, including identifying priority segments and narratives. This may occasionally lead to the Researcher quickly drafting public-facing Media Matters web content that presents context and facts in a compelling, streamlined, and research-centered way.

Research: The Researcher (Night Shift) will be responsible for completing timely, short-term research assignments, using Media Matters’ internal databases, external research tools, and/or independent online research. The Researcher will package research into easily accessible and understandable internal research products.

Secondary responsibilities:

Percentage of time spent on each area will vary according to skills, needs, and experience.

Data collection: The Researcher (Night Shift) may coordinate, complete, and track short- and long-term data collection and analysis of media for quantitative studies as needed.

Editing: The Researcher (Night Shift) may occasionally edit transcripts posted to the Media Matters website.

Independently driven monitoring and research: The Researcher (Night Shift) may pitch and execute creative and impactful independent research projects, monitoring, and content.

Required qualifications:

Willing to work 4 p.m. to midnight ET (or 5 p.m. to 1 a.m. ET) weekdays
Demonstrated interest in media and understanding of the effects conservative misinformation has on the public debate
Strong research, writing, and communication skills
Ability to adapt to new technologies and systems quickly and effectively
Broad knowledge and awareness of current political and policy issues
Ability to quickly synthesize information about new topics and identify the most critical or interesting parts of a specific news story
Understanding of 24-hour news cycle and how to identify elements with viral potential
Alignment with Media Matters’ work culture, including:
Ability to operate effectively both independently and in a team
Demonstrated ability to meet tight deadlines on a daily basis, multitask, and quickly adapt to new challenges in a fast-paced news cycle
Receptivity and responsiveness to both concrete and abstract feedback
Dedication to accuracy, with the ability to prioritize and keen attention to detail

Preferred qualifications:

One year of political or media experience preferred
Educational or professional experience in communications, writing, journalism, media studies or analysis, politics, or policy
Familiarity with Fox News prime time and right-wing media
Familiarity with media research tools such as LexisNexis

Media Matters for America offers competitive compensation and a comprehensive benefits package. This role is part of Media Matters Union represented by the Service Employees International Union Local 500. As of February 2022, the salary for this position starts at $47,500 and is commensurate with experience.

APPLY HERE

Order Processing Manager

by | Nov 7, 2022 | Uncategorized

Overview
Order Processing Management

6-Month Contract – Temp to hire potential

Hybrid or Fully Remote

$20-$30 per hour (DOE)

Position Summary and Overview

The Order Management Assistant is responsible for processing orders for company products and services, expediting and coordinating flow of work within or between internal departments, and drive process improvement across all aspects of order execution.
Major Responsibilities
Strong telephone etiquette and ability to effectively engage with internal or external customers, peers and management. Ability to mentor CSR calls and train when needed.
Ability to review and comprehend customer sales agreements, proposals, purchase orders, and related information
Excellent data entry skills to quickly and accurately review and input data.
Ability to work well under pressure, effectively manage priorities, and maintain professionalism during stressful situations.
Acts as escalation focal point for internal customers, working closely with customer service personnel
Responds to customer requests and order-related inquiries, and addresses customer satisfaction issues and manage execution of order from entry to shipment tracking
Ensures order requests are in compliance with company policies and practices; Assists in-process troubleshooting as required.
Effectively engage with internal customers and partners, lenders and internal departments including shipping, finance, materials, technical support, service, sales and marketing, legal, and other departments as business needs require.
Troubleshoot and analyze complex problems including escalations
Provide customer related reports to management, sales and customer as needed/required.
Represent the department in cross functional meetings as required
Participate / Lead departmental projects as required.

Required Behaviour:

Participative team player, willing and engaged. Able to apply self and keen to learn, has attention to detail; Always strives to do their best and can be flexible to changing needs and works collaboratively across the full Global Supply Chain team.
Actively looks for ways to improve processes through Daily Management; Kaizen or other process improvement work.
It is expected that all associates will strive to act according to the leadership anchors
o Charts the course

o Drives Innovation and growth

o Leads through DBS

o Builds People, Teams and organizations

o Acts with Integrity

Minimum Requirements:

High School Diploma (College degree in related discipline preferred: Business Administration / Customer Service or Supply Chain Management)
2+ years of related work experience; preferably in manufacturing company

Required Skills/Experience

Excellent PC skills, especially SAP & Microsoft Office applications such as Excel
Able to apply problem solving logic and can take the lead on solving problems
Ability to work both as part of a team and as an individual for extended periods of time

Competencies

SAP experience preferred
Highly competent with computerized order processing/distribution systems.
Innovative in recognizing failings in systems and procedures.
· Ability to multi-task and work independently in a fast paced, time sensitive environment

Strong attention to detail
Problem solving skills
· Strong written and verbal communication skills

Good organizational skills – able to prioritize conflicting requirements.
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation

APPLY HERE

Data Entry Coordinator

by | Nov 6, 2022 | Uncategorized

Parkinson’s Foundation

The Parkinson’s Foundation makes life better for people with Parkinson’s disease by improving care and advancing research toward a cure. In everything we do, we build on the energy, experience and passion of our global Parkinson’s community.

The Parkinson’s Foundation is seeking a goal-oriented and self-motivated professional to serve as a part-time contractor in the role of Matching Gifts Coordinator. This position is responsible for managing the Foundation’s Matching Gifts program by responding to matching gift inquiries, opt-outs, and confirmation requests. The coordinator will also provide support for entering all matching gifts into Raiser’s Edge and Luminate while ensuring that proper designations are applied.

It is essential that the Data Entry Coordinator demonstrates and upholds the Foundation’s values of collaboration, dedication, excellence, integrity, positivity, responsiveness, and teamwork.

Responsibilities

  • Review and respond to all email inquiries received via [email protected]
  • Responsible for entering all check and ACH matching gift and employee giving transactions into the database.
  • Confirm all matching gift confirmation requests from employers and third-party facilitators.
  • Enter Matching Gift pledges into Raiser’s Edge for all confirmed gifts.
  • Update and maintain the Double the Donation database
  • Assist in maintaining Raiser’s Edge donor data and perform maintenance cleanup of donor records when needed.
  • Other duties as assigned by management.

Experience/Skills Required

  • At least two years of professional experience in a development or data management position.
  • High School diploma or two-year degree preferred
  • Proven track record of excellent data entry skills
  • Proficiency in computer software programs, including Outlook, Word, Excel, and aptitude for working with donor database systems.
  • Must demonstrate creativity, reliability, responsibility, flexibility, and self-motivation.
  • Able to multi-task while also being highly detail oriented.
  • Strong written and oral communication skills in English.

Compensation

Compensation for this position is competitive and depends on prior experience.

The Parkinson’s Foundation is an equal opportunity employer. We are committed to diversity, equity, and inclusion in our culture and in our work on behalf of people with Parkinson’s disease.

All new hires are required to be fully vaccinated against the COVID-19 virus, subject to any legally required accommodations.

APPLY HERE

Data Processing Operator

by | Nov 6, 2022 | Uncategorized

MethaneSAT

Overview
Put your passion and skills to work for the planet. Climate change is the most urgent issue of our time, and we need people like you to help us build a vital Earth — for everyone.

We’re Environmental Defense Fund, a fast-paced nonprofit with a growing staff of more than 850 people in nearly 30 countries. We deliver game-changing solutions that cut climate pollution and strengthen people’s ability to thrive despite the effects climate change is already having. We work wherever we can have the most impact, from local communities to top companies to governments worldwide, and even in space.

Our culture, values and commitment to diversity make EDF an exciting and meaningful place to work. Every job here makes a difference. Won’t you join us?

Responsibilities

MethaneSAT, LLC, an affiliate of Environmental Defense Fund (EDF) is launching a new, high performance, purpose-built satellite—MethaneSAT—to map and measure oil and gas methane emissions worldwide, with the potential to assess emissions from the full range of man-made sources. The satellite will enable us to gather methane emissions data on a global scale and with data from other sources, locate and quantify these emissions. Data from MethaneSAT will help EDF reduce methane emissions by 45% by 2025 and holds the potential to help reduce the temperature of our planet by as much 0.5 degrees C by the end of the century. This could be the most impactful environmental project yet conceived.

Job Details
The position can be performed either 100% remotely from home within the U.S. or on a hybrid arrangement out of any U.S.-based EDF office. The initial schedule for this position is Monday-Friday on a standard 7-hour per day schedule, with an expectation for schedule variability (with potential weekand coverage rotations) as this team continues to expand.

Overall Function
The Data Processing Operator will work with our scientists and engineers to execute the day-to-day science data processing operations for the MethaneSAT and MethaneAIR missions. MethaneSAT, LLC is responsible for providing the cloud architecture and services, production software, and for executing the data processing operations, as well as managing the end data products for the various user communities.

Working across several organizations, both internal and external, you will strive to understand the overall processing landscape and then prioritize and execute the production operations to ensure MethaneSAT is delivering timely and meaningful data products. The Data Processing operator will own and drive the ongoing science data processing operations and deliverables, incorporating stakeholder needs, addressing problems, and overseeing performance.

This position will report to the Production Operations Manager for MethaneSAT, LLC, and will work closely with other MethaneSAT, LLC staff, key contractors, partners, and EDF staff. The position will require a non-standard, flexible schedule, which at times will require weekend shifts and off hours

Key Responsibilities

The Data Processing Operator will be responsible for the following:

  • Operate multiple MethaneSAT and MethaneAIR cloud-based processing platform instances to produce standard products associated with satellite, aerial, and reprocessing campaigns. Ensure products satisfy the quality standards and the platforms operate to the high-availability operating level agreements.
  • Monitor platform dashboards and alarming systems to ensure the processing platform is functioning per capacity expectations and OLAs. Identify, triage, and remediate known processing issues. Escalate platform-wide issues to ensure high-availability operations.
  • Configure and initiate processing of Aerial/Reprocessing products in the processing platform. Ensure close coordination with the Science/Advocacy teams regarding processing parameters and special instructions required. Maintain production forecasts and records for manually-initiated production campaigns to ensure alignment and visibility.
  • Execute product Quality Control inspections under the umbrella of the MethaneSAT Quality Assurance program. Enter and maintain QC records for continual analysis and quality improvement.
  • Create and maintain processing platform operational documentation such as operational procedures, training materials, and knowledge bases.
  • Participate in advancing EDF DEI goals in which people from all backgrounds and experiences feel connected, included, and empowered to address the environmental and organizational challenges in alignment with EDF values.

To accomplish these, the Data Processing Operator will provide the daily oversight for data processing operations to include:

  • Working closely with the Science Team and MLLC Engineering Leads to navigate differing demands and priorities to execute the daily data production operations.
  • Collaborating effectively to identify ongoing priorities for data processing workflows and distilling these into schedules and plans for the production operations.
  • Ensuring we are working to a common set of data processing goals and objectives.

Qualifications

  • Bachelor’s degree in a science or technical discipline, or equivalent experience required.
  • At least 3 years of relevant professional experience in data processing or similar computer operations.
  • Demonstrates self-awareness, cultural competency and inclusivity, and ability to work with colleagues and stakeholders across diverse cultures and backgrounds.
  • Demonstrated experience working within a team and collaborating with colleagues and partners of varied backgrounds and experience.
  • Previous experience using software tools such as Kubernetes, Flyte, Jira, or other cloud & open-source systems is a plus
  • Strong ability to work independently on a multi-disciplinary team, using independent judgment required to plan, prioritize, and organize diversified workload.
  • Affinity for a fast-paced work environment.
  • Must be a US person (citizen, green card holder); MethaneSAT, LLC is unable to offer employer-based sponsorship for this role at this time

APPLY HERE

Marketing Coordinator

by | Nov 6, 2022 | Uncategorized

Xtend Healthcare

Xtend Healthcare, a Navient company, is nationally recognized as the industry-leading provider of comprehensive revenue cycle solutions to hospitals and health systems. Sustaining healthcare revenue cycle improvement is our exclusive focus with experience in all 50 states and more than 30 years of dedicated health revenue cycle experience. We are committed to delivering solutions built around the broad revenue cycle needs of our clients.

Xtend Healthcare focuses on both clinical and financial interoperability to maximize collection of net revenue. Xtend Healthcare provides an array of solutions for our customers including full and partial revenue cycle outsourcing, third-party insurance follow-up, self-pay, coding, CDI, and consulting services.

THIS POSITION IS REMOTE (WORK FROM HOME).

TheMarketing Coordinator will work with members of the Xtend team in the proposal writing process, performs marketing tasks and provides backup for contracting.  This position supports Xtend’s Sales, Marketing and Deal Design teams in order to create effective proposals, marketing campaigns and contracts.  Identifies and develops process improvements to streamline the bid-to-contract process and marketing efforts.

JOB SUMMARY:

1. Proposal Writing and Presentations                                           

  • Gathers proposal information by identifying sources of information; coordinating submissions to ensure each section is written in a consistent format and completed according to the instructions.
  • Develops proposal by assembling information including project scope, objectives/outcomes/deliverables, implementation, methods and standards of performance; writing, revising, and editing drafts.
  • Follows up with individuals to get feedback and revisions and ensure that the proposal development stays on schedule and is completed and submitted on time.
  • Prepares presentations by evaluating text, graphics, and binding; coordinating printing.
  • Maintains quality results by using templates; following proposal-writing standards including readability, consistency, and tone.
  • Obtains approvals by reviewing proposal with key managers and stakeholders.
  • Improves proposal-writing results by evaluating and re-designing processes, approach, coordination, and templates; implementing changes as necessary.
  • Updates job knowledge by participating in educational opportunities; reading trade publications.
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job functions.

2. Marketing  

  • Plans meetings and trade shows by identifying, assembling, and coordinating all requirements including travel planning; establishing contacts; developing schedules and assignments; coordinating mailing lists.
  • Keeps promotional materials ready by coordinating requirements with corporate marketing department; inventorying stock; placing orders; verifying receipt.
  • Compares, analyzes and refreshes templates to streamline workflows within the sales and marketing team.
  • Assist with all marketing programs, being direct mail, print or digital.

3. Design   

  • Designs sales presentations in ECOS, PowerPoint, and Excel to provide appropriate business intelligence for the sales team.
  • Uses expertise in the industry to create original content for use in sales and marketing efforts.
  • Supports ad hoc graphics/design requests.

4. Contracts       

  • Assists on an as needed basis with the creation/development of client contracts to expedite contract execution for the sales team.
  • Identifies elements needed for specific contracts by tailoring templates to meet client needs.
  • Reviews contracts for accuracy to ensure version control is intact and revisions approved before final execution.
  • Liaison with sales to ensure contracts are completed in a timely manner and that any risks/opportunities are quickly identified and appropriately escalated to the executive team

MINIMIUM REQUIREMENTS:

  • Bachelor’s degree in Communications, Management, Business, etc. (additional equivalent experience above the required minimum may substitute for the required level of education)
  • Minimum 3 years of proposal creation experience managing diverse projects
  • Minimum 3 years of marketing experience (additional equivalent education above the required minimum may substitute for the required level of experience)
  • Excellent written and oral communication skills
  • Strong interpersonal skills along with ability to persuade and negotiate
  • Excellent analytical skills
  • Must have working knowledge of Microsoft Office (Word, Excel, etc.)
  • Additional healthcare software experience a plus.
  • Ability to engage and influence leaders
  • Ability to build coalitions and alliances across the company
  • Potential travel up to 10% of the time

PREFERRED QUALIFICATIONS:

  • Knowledge of healthcare industry
  • Experience in a role managing activities with a multi-site organization
  • Experience analyzing sales and forecast data
  • Team Player with strong organizational, communication and persuasion skills
  • Thinks outside the box to identify new strategies and approaches for the organization
  • Ability to organize materials and make presentations in front of a group
  • Ability to multi-task and work with minimal supervision within a team environment
  • Ability to maintain a high level of professionalism in a fast-paced environment
  • Competency with personal computers and internal systems
  • Ability to adapt and change quickly.
  • Flexibility with schedule

APPLY HERE

INSURANCE SPECIALIST II

by | Nov 6, 2022 | Uncategorized

Xtend Healthcare

***Xtend offers competitive benefits including Medical/Dental/Vision, Generous Paid Time Off/Paid Holidays/ Tuition Reimbursement/401k plan plus Employer Match/Professional Development***

Xtend Healthcare, a Navient company, is nationally recognized as the industry-leading provider of comprehensive revenue cycle solutions to hospitals and health systems. Sustaining healthcare revenue cycle improvement is our exclusive focus with experience in all 50 states and more than 30 years of dedicated health revenue cycle experience. We are committed to delivering solutions built around the broad revenue cycle needs of our clients.

Xtend Healthcare focuses on both clinical and financial interoperability to maximize collection of net revenue. Xtend Healthcare provides an array of solutions for our customers including full and partial revenue cycle outsourcing, third-party insurance follow-up, self-pay, coding, CDI, and consulting services.

THIS POSITION IS REMOTE – WORK FROM HOME.

Xtend Healthcare is looking for an Insurance Specialist II who will be responsible for review and resolution of outstanding insurance balances on hospital or physician patient accounts. The Insurance Specialist will be required to have flexibility to learning and comprehending complex hospital systems and keen analytical skills to evaluate appropriate next steps to bring aged account receivables to resolution. The Insurance Specialist will be responsible to ensure cash recovery goals are met and assigned hospital receivables are appropriately addressed according to company, client and federal guidelines.

JOB SUMMARY:

1.  Effectively manages assigned insurance receivables to achieve business line expectations. 

  • Meets productivity standards as outlined by business line.
  • Achieves a minimum of 85% work quality scoring and accuracy on all accounts worked.
  • Completes timely follow-up on assigned accounts to ensure no cash loss.
  • Meets monthly cash expectations as set out for assigned client receivables.
  • Ensures insurance accounts are resolved within 90 days of placement.    
  • Demonstrates the ability to prioritize work with some oversight to meet outlined goals.

2.  Perform account research and route accounts through appropriate client workflows.   

  • Ability to understand, navigate and perform research of account within client host systems.
  • Exceptional understanding of patient accounting systems allowing for ease of transition and learning of new systems as needed by business line.
  • Clearly documents actions taken and next steps for account resolution in patient accounting system
  • Excellent working knowledge of Prism system and displays clear understanding of claim updates, request workflow, and action step entry into the system.
  • Appropriately makes request for documentation based on account needs and compliance guidelines.
  • Ability to navigate billing system to perform basic claim billing functions.
  • Clearly prepares appeals for payment to insurance company when appropriate.
  • Ensure strong communication skills to convey intricate account information.

3.  Ensure all accounts are worked within client standards and Federal Regulations. 

  • Maintain high quality account handling per client standards.
  • Work within federal, state regulations, department/division & all Compliance Policies.       
  • Maintain clear, concise and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications.                                    

4.  Maintain continuing education, training in industry career development.  

  • Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.
  • Attend training sessions as directed by management.
  • Integrate information obtained through training sessions and policy changes immediately into daily routine.

MINIMUM REQUIREMENTS:

  • High school Diploma (additional equivalent experience above the required minimum may substitute for the required level of education)
  • 1 year experience in a healthcare account receivables environment (hospital and/or physician) (additional equivalent education above the required minimum may substitute for the required level of experience)
  • Excellent oral and written communication skills
  • Basic computer skills
  • Familiar with widely used patient accounting software

PREFERRED QUALIFICATIONS:

  • Account receivables experience in a hospital setting is preferred
  • Organization, planning and prioritizing
  • Communication skills
  • Data management
  • Attention to detail and accuracy
  • Problem-solving
  • Adaptability and flexibility
  • Possess excellent reading and writing skills
  • Strong Computer skills
  • Ability to communicate successfully with patients, hospitals, insurance companies and Xtend Employees
  • Is able to work individually and as part of a team
  • Possess ability to concentrate for long periods of time
  • Proficient in numeracy skills
  • Pays close attention to detail
  • Must possess excellent grammar and spelling skills
  • Proficient in knowledge and use of email and internet
  • Possess above average knowledge of administrative procedures

APPLY HERE

Data Entry Associates

by | Nov 6, 2022 | Uncategorized

SimplyInsured

WHAT’S IN IT FOR YOU

  • Competitive compensation of $15/hour and a $2,000 annual bonus, with a clear career progression ladder based on metrics & licensing
  • COMPANY PAID: Life, Health, and Accident Insurance Producer License (multi-state)
  • 100% company-paid Medical, Dental, and Vision Insurance coverage for you and your dependents
  • We’re currently working from home due to Covid-19, and the following don’t apply until we’re safely back in the office: Team Outings (in-person), Offsite Retreats Every 6 months (in-person), Dog-Friendly Offices, Collaborative Office Space, and Stocked Kitchen
  • Stock option packages
  • A values-based culture that invests in employee success

WHAT WE ARE ALL ABOUT

SimplyInsured is on a mission to eliminate the fear from purchasing and navigating health insurance in the United States. We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for their employees and families. With more than 15,000 customers and major partnerships with Intuit and Square, we’re quickly growing and disrupting this convoluted, confusing industry by making it more transparent and fully accessible to everyone. 

Our team’s broad experience includes founding companies; scaling successful startups like Cardpool and Domo; working in established companies like Cisco Systems, Convergys, Dell EMC, and Yahoo; consulting at Bain, McKinsey, and Deloitte; and venture capital investing. We got our start in the Y-Combinator incubator and have been funded by top-tier investors at Polaris Partners, New York Life Ventures, Bessemer Venture Partners, and AltaIR Capital. We are a Series A company and have raised $10M+ in venture capital.

We value radical transparency, feedback, bias to action, growth, and an obligation to dissent. Every perspective is respected and supported. We are motivated by the diversity in our backgrounds and unified by 100% alignment on our mission.

HOW YOU’LL MAKE A DIFFERENCE

In this role, you will be a critical member of the Revenue Operations team which is responsible for shepherding small business applications for health, dental, and vision insurance through the approval process with our insurance carrier partners. As part of the Revenue Operations team, you will review, prepare, and submit customer applications to insurance carriers for approval. You will be responsible for reviewing and compiling necessary information, ensuring application packet completeness and accuracy, verifying proper formatting, and submitting the application using the carrier-specified channel. You will also conduct administrative tasks that support the submissions process. This role requires productive collaboration with other members of the team to quickly triage and resolve issues.

As a submissions expert, you will also be expected to identify opportunities to improve our internal processes and identify opportunities for gaining efficiencies with our carrier processes. You’ll have unique insight and access into submissions issues and you’ll be empowered through data to propose process improvements or product enhancements to improve the customer enrollment experience. 

Your goals are to drive high throughput of submissions with a high degree of quality and consistency. As a member of the Revenue Operations team, you will be responsible for growing the company’s revenue from new business as well as increasing the number of small business groups and employees purchasing insurance through SimplyInsured.  

WHO WOULD BE A GOOD FIT?

  • 1-2 years of experience in customer service or sales role
  • Highly productive with good multitasking skills
  • Passion for helping people – especially when it comes to their health
  • Able to work in a high-volume contact center environment
  • Familiarity working with support ticketing and/or support CRM software tools
  • Fantastic oral and written communication skills
  • Strong desire to help businesses maximize their health care

APPLY HERE

Real Time Adherence Specialist (Part-time) – Telecommute

by | Nov 4, 2022 | Uncategorized

Description
Provide a great customer and agent experience by effectively delivering real-time (intra-day) schedule management with the purpose of optimizing resources to achieve business objectives, using a variety of communications technologies including chat rooms, webinars and email in a virtual environment. This is a part-time position starting at 20 hours weekly with the flexibility for more during peak staffing.

PRINCIPAL ACCOUNTABILITIES

Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments to maximize resource efficiency and achieve service level goals / business objectives.
Maintain constant communication with Program Success teams and/or client to coordinate needed staffing adjustments based on current and forecasted results for any program/client we support via phone, email and multichannel chat programs.
Update internal and external reports per set schedule. Distribute time sensitive reports to correct recipients as instructed.
Monitor all external factors affecting call center performance including but not limited to, weather, large scale internet, power or system outages, virus, malware, ransomware and work stoppages affecting multiple or all agents and report those to the appropriate departments for timely resolution
Requirements
PLEASE NOTE: Although work is performed 100% virtually from home, eligible candidates must reside in one of the following states: Arkansas; Arizona; Colorado; Florida; Illinois; Indiana; Iowa; Michigan; Nebraska; Ohio; Tennessee; Texas; Wisconsin. Visa sponsorship is not available for this position.

Minimum of two years of experience performing WFM-related functions (specifically real-time management), preferably in a multi-department/site contact center environment.
Experience with WFM software that includes real-time adherence preferred.
Previous experience working in a virtual fast-paced call center environment preferred.
Advanced working knowledge of Excel and other Windows based programs (Word, PowerPoint, etc.) and ability to organize/analyze data in a structured manner. VBA, Formula, and Query writing knowledge preferred.
Competency communicating with all organizational levels and building strong relationships with internal teams and customers; working as a team player in a fast-paced environment.
Ability to multi-task, be very detail-oriented, meet deadlines and be accountable for performance.
Willingness and ability to take the initiative for learning, increasing knowledge and improving skills in a self-directed manner to improve performance and position added value.
Ability to use multiple monitors, keyboard/mouse and work at a computer for a large portion of the work period.
Ability to work proactively with minimal supervision.
Ability to work variable hours, which may include evenings and weekends. Working schedules are not permanent. Ability to log into workstation on time a must.
Exceptional attendance required.
Personal internet service provider required. Acceptable and secure home office environment required.
Ability to maintain company equipment.
Ability to learn, change and grow as fast as our technology does.
Benefits
Work From Home

APPLY HERE

Digital Technology Strategist

by | Nov 4, 2022 | Uncategorized

OVERVIEW:

Do Big Things provides a new narrative and new tech for a new era. By partnering exclusively with leading causes and campaigns, we’re focusing on driving the digital innovation necessary to create the change we need in our world.

At Do Big Things we fight for powerful, lasting change. Our team uplifts candidates and causes through digital storytelling and tools that amplify diverse voices and empower communities. We are driving the digital innovation necessary to create the change we need in our world and we are the people we serve. DBT is proud to be women-owned and women-led, with a staff that’s 50% people of color.

ROLES & RESPONSIBILITIES:

At Do Big Things, a Digital Technology Strategist leads day-to-day production and execution across all aspects of our clients’ digital programs. At Do Big Things, we pride ourselves on taking a strategic approach to digital production. That means using the close connection to the execution of and reporting on clients’ digital programs across all platforms to inform broader strategy.

The Digital Technology Strategist works across teams and wears many hats. Above all, the ideal candidate is a quick learner with a passion for doing good and a willingness to geek out over interesting code, new tactics, and using digital strategy to change the world for the better.

QUALIFICATIONS:

1-3 years experience using common broadcast email CRMs in the political & non-profit spaces. Experience in at least one of the following databases is preferred: EveryAction/NGP, ActionNetwork, ActionKit, NationBuilder, Salsa, MailChimp
Basic knowledge of HTML is required
Understanding and interest in standard A/B testing and email deliverability
Working knowledge of Excel/Google Sheets and a genuine love of data, metrics, and optimizing
A reverence for quality assurance and a zealous attention to detail
Ability to troubleshoot independently
Comfort multitasking and managing their time effectively against multiple (and sometimes competing) deadlines
Ability to communicate complex, technical issues in understandable, human terms
Experience in basic client-management is a plus
Familiarity with Google Analytics and/or Google Tag Manager is a plus
Experience trafficking paid ad campaigns in common self-serve advertising platforms including Google Ads, Facebook Ads, and Twitter Ads is a plus
COMPENSATION + PERKS:

Competitive compensation: We offer a strong base salary of $55-65K, incentive-based bonuses, full health, dental, vision and a 401k.
Work-Free Friday program: Every employee has a 4-day week every other week (outside of campaign season). Ask us for more details!
Amazing team. The Do Big Things family is an inspiring & award-winning group of brilliant, motivated, principled, & good-spirited people.
Flexibility. DBT offers unlimited vacation, so you can take a break when you need one. As a remote organization, members of the DBT team can live and work anywhere.
WANT TO APPLY?

At Do Big Things, we believe the diversity of ideas, perspectives and cultures that our employees contribute to our company is among our strongest assets. DBT is proud to be an equal opportunity employer. Women, people of color, members of the LGBTQIA community and others are strongly encouraged to apply.

Do Big Things is committed to providing an inclusive and welcoming experience for all candidates and employees. If there are any accommodations we can provide for you during the interview process or any other phase of the hiring process, please let us know.

APPLY HERE

Data Entry Specialist

by | Nov 3, 2022 | Uncategorized

BairesDev

Who We are

BairesDev is proud to be the fastest growing company in America. With people in five continents and worldclass clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.

Data Entry Specialist at BairesDev

We are looking for Data Entry profiles to join our Talent Acquisition Team and participate in different projects made up of multicultural teams distributed throughout the world. This person must be proactive, detailoriented and demonstrate excellent analytical abilities, as well as teamwork and multitasking skills. This is an excellent opportunity for those professionals looking to develop in one of the fastest growing companies in the industry!

What You’ll Do:

  • Support the Recruiting area in the identification and initial contact of potential candidates for our searches.
  • Propose new alternatives to identify candidates.
  • Identify opportunities for improvement in the current processes of the area.
  • Manage the notices in the different job portals with which we work and evaluate the candidates that apply to them.
  • Identify and analyze professional profiles in job portals for the different searches we have open.

Here’s what we are looking for:

  • Proactivity and ability to work in a team.
  • Marked attention to detail in daily work.
  • 1+ previous work experience (is a plus).
  • Advanced English level.

How we do make your work (and your life) easier:

  • 100% remote work.
  • Hardware setup for you to work from home.
  • Flexible hours-make your schedule.
  • Paid parental leave, vacation & holidays.
  • Diverse and multicultural work environment.
  • An innovative environment with the structure and resources of a leading multinational.
  • Excellent compensation — well above the market average.
  • Here you can grow at the speed of your learning curve.
  • Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.

Every BairesDev team member brings something unique to our company.
We want to hear your story. Apply now!

APPLY HERE

Stat Tracker

by | Nov 3, 2022 | Uncategorized

TridentCare

Description

  • Monitors specimen testing and resulting workflow post collection for all STAT orders, and orders sent to reference labs.
  • Serves as liaison between client and Laboratory to ensure speedy resulting and release of results in the LIS. Activities can involve following up with dispatchers, phlebotomists, CLS, Lab Assistants, or specimen processors.
  • Serves as liaison between client and reference labs (stat labs) to ensure promt fax of results. Activities include calling the reference lab to follow up on result status, adding/modifying requested tests, refaxing results, making demographic corrections.
  • Completes data entry of patient demographics and lab order collection details into the LIS.
  • Actively monitors LIS “STAT Tracking” program to continually evaluate all pending orders and conduct appropriate follow-up on the oldest orders.
  • Collaborates with Lab Dispatch Department to gain an understanding of order comp[etion and drop status.
  • Contacts client facilities to schedule “Redraws”; orders that need to be recollected due to unfavorable circumstances.
  • Relays critical report values to appropriate personnel at client facilities.
  • Conducts detailed and thorough research to find missing specimens.
  • Escalates issues to appropriate management staff.
  • Assists Customer Service Departments with results requests.
  • Uses IP phone to answer calls, place calls, and redirect calls as needed.
  • Answers calls from reference labs and phlebotomists.
  • Uses email to communicate with in-house lab departments, phlebotomy supervisors, Lab Dispatch, and other departments.
  • Works cooperatively and fully communicates with Area/ Regional Phlebotomy Management, Logging staff, Lab Dispatch, Customer Service, Redraw Department, and Courier services.
  • Exercises initiative and responsibility by accommodating special requests, expediting urgent cases by conducting constant follow-up, and maintaining a positive attitude to connecting parties to ensure excellent customer service is provided.
  • Composes detailed written documentation of issues that occur throughout the shift. It may be necessary to do mild investigations of situations, or conduct troubleshooting, or oversee immediate handling of an unexpected problem.
  • Identifies and pursues self-improvement, and positively and quickly adapts to changes when directed.
  • Performs other duties as assigned, helps out when attendance issues arise within the office, maintaining a positive attitude during crisis and engaging in daily teamwork with minimal encouragement.

Skills

Required

Typing Skills Min 35 wpm

Intermediate

Typing Skills – 10 Key

Novice

Identify/Resolve Problems

Intermediate

English written/verbal

Some Knowledge

Communication Skills

Novice

Computer Skills

Intermediate

Preferred

Medical Terminology

Novice

Customer Service

Some Knowledge

Behaviors

Required

Dedicated: Devoted to a task or purpose with loyalty or integrity

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter: Inspired to perform without outside help

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Preferred

High School or better.

APPLY HERE

Document Imaging Specialist

by | Nov 3, 2022 | Uncategorized

Ensemble Health Partners

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference.

Job Description

Document Imaging Specialist

Performs all Scanning Department duties pertaining to various departments’ work that occurs in Patient Financial Services.

The Document Imaging Specialist performs all Scanning Department duties relating to various departments’ work that occurs in Patient Financial Services. Job duties include, but are not limited to, processing incoming mail and preparing documents for scanning, scanning documents to proper location in accordance to the Record Retention Policy, any tasks resulting from these basic functions which are necessary to complete the document process, and communicating with coworkers and supervisor in order to maintain proper processing methods and remain aware of proper procedures.

Performs other duties as assigned.

Required Minimum Education: High School Diploma or GED

Minimum Years and Type of Experience: 1-2 years experience in healthcare industry.
Other Knowledge, Skills and Abilities Required: Experience with general computer systems such as Microsoft Office programs and office equipment such as scanning machines and printers.
Other Knowledge, Skills and Abilities Preferred: Experience in physician and hospital operations, compliance and provider relations.

Certifications: CRCR within 6 months of hire

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Join an award-winning company

  • Three-time winner of “Best in KLAS” 2020-2022
  • 2022 Top Workplaces Healthcare Industry Award
  • 2022 Top Workplaces USA Award
  • 2022 Top Workplaces Culture Excellence Awards
    • Innovation
    • Work-Life Flexibility
    • Leadership
    • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

  • Benefit packages – We offer a variety of medical plans, retirement options, and 401k options.
  • Wellness Programs – Are designed to help our associates enhance their health, including a comprehensive annual health risk assessment.
  • Our Culture – Ensemble’s Associate Engagement Committee facilitates fundraising, community outreach and DEI events throughout the year.
  • Growth – We invest in your professional development. Each associate receives a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

APPLY HERE

Payment Representative 2

by | Nov 3, 2022 | Uncategorized

Change Healthcare

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Payment Representative
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Work Location: Fully Remote – U.S.

Position:
The Payment Representative organizes in-patient and out-patient claims for electronic or hard copy mail and forwards to appropriate third party payers. May receive payment and prepare payment for deposit and forward to appropriate financial institution. .

Core Responsibilities:

  • Posting payments, rejections and LOA’s to accounts and making corrections to misapplied payments
  • Reviews claims to make sure that payer specific billing requirements are met and follows-up on billing
  • Determines and applies appropriate adjustments
  • Answers inquiries, and updates accounts as necessary
  • Meet productivity standards as outlined in client metrics
  • Identify any issues or trends and bring them to the attention of management team
  • Work on special projects as assigned
  • Other duties as assigned

Requirements:

  • Knowledge of the payment posting process
  • Ability to meet position metrics goals (KPI’s)
  • High school diploma or equivalent work experience
  • 0-2 years’ work experience

Preferred Qualifications:

  • Strong written and verbal communication skills
  • Must have good attention to detail and accuracy
  • Organized
  • Ability to multi-task
  • Computer literate
  • Works well with others

Working Conditions/Physical Requirements:

  • Remote

Unique Benefits*:

  • Flexible work environments
  • Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
  • Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
  • Employee wellbeing programs and generous health plans
  • Educational assistance programs
  • US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions
  • Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies
  • Learn more at https://careers.changehealthcare.com
  • *Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.

APPLY HERE

Service Representative, Claim Initiation

by | Nov 3, 2022 | Uncategorized

Lincoln Financial Group

The Role at a Glance

We are excited to bring on Claims Initiation Service Representative to join our claimant excellence team supporting Workplace Solutions. This is a Work From Home opportunity..

Background Details

The Claimant Excellence Team will provide you with several weeks of paid training, coaching and development to perform in this fast-paced environment.

As a Claims Initiation Service Representative, you will be responsible for handling the initiation of life and Waiver of Premium claims. As a member of the team, you will act as the point of contact for our retiree line, and you will educate the customer on the purpose of their call. You will also be responsible for helping to manage inboxes, reviewing pertinent claim information, and assisting in the processing of benefit checks. This opportunity will provide insight into the world of group life insurance administration while gaining new skills through a defined career pathing and development program. If this sounds like a role for you, please read on!

What you’ll be doing

  • You will be responsible for assisting with approximately 12-20 premium checks per day and creating and processing Life & WOP (wavier of premium) claims within our 24-48 turn around time.
  • You will be responsible for assisting with our retiree line (a line set up for retiree’s who have questions regarding their coverage) and answering questions as they come in.
  • You will provide education to the customer/employer regarding the product while having a strong focus on attention to detail to ensure the claim is created appropriately.
  • You will communicate effectively through email/phone with internal/external stakeholders in a customer centric and professional demeanor while recognizing what needs to be done to meet customers’ expectations and demonstrates flexibility/responsiveness to meet customer needs on routine work independently.
  • You will identify, recommend and champion process improvements and organizational initiatives to positively influence the team and quality.

What we’re looking for

Must-have experience (Required):

  • High School Diploma or GED
  • 0-1+ years of administrative support, customer service and/or data entry that directly with the specific responsibilities for this position
  • Ability to communicate effectively (verbal/written)
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Nice-to have Experience (Preferred):

  • Data entry and research experience in a fast-paced environment

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for YOU:

  • A clearly defined career framework to help you successfully manage your career
  • Leadership development and virtual training opportunities
  • PTO/parental leave
  • Competitive 401K and employee benefits
  • Free financial counseling, health coaching and employee assistance program
  • Tuition assistance program
  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
  • Effective productivity/technology tools and training

Work Arrangement

Work from Home : Employees will work from home and are not required to work in a Lincoln office on a regular basis.

Lincoln will evaluate the following when setting the successful candidate’s wage rate:

  • Prior work or industry experience.
  • Education level to the extent education is relevant to the position.
  • Unique skills

Locations: Atlanta, GA (Georgia); Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Omaha, NE (Nebraska); Phoenix, AZ (Arizona)

APPLY HERE

Quality Analyst

by | Nov 3, 2022 | Uncategorized

Job Description
Innovative, Dynamic, Fast Pace and Collaborative, these are just some of the words that our employees use to describe us but hey – don’t just take it from us – become a part of BroadPath today and experience our Culture of Constant Connection! At BroadPath we strive to transform the modern workplace by embracing the spirit of revolution coupled with advanced technology to create an experience out of every day. BroadPath is currently hiring a Quality Analyst. The Quality Analyst is responsible for evaluating, identifying, and analyzing with the goal of improving quality, and ensuring delivery of SLA quality metrics.

Responsibilities
Day to Day
Evaluate recorded calls to identify areas of service delivery that did not meet performance standards
Provide timely feedback to Quality Manager, Call Center Operations, Call Center Leadership and assigned Agents
Provide timely coaching to agents in conjunction with Supervisor to ensure continuous improvement
Collaborate with Quality team to maintain quality standards and ensure proper evaluation methodology
Ensure compliance with BroadPath, Client, and HIPAA Regulations
Basic Qualifications

1-3 Years provider enrollment/ credentialing experience
Minimum of one year of recent experience as a call center Quality Analyst
Experience measuring employee performance including coaching to call center metrics
Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude, etc.)
Excellent verbal and written communication skills
Ability to remain focused and productive each day though tasks may be repetitive
Requires Experience with PECOS and MCS Systems
Money &Perks
Competitive Salary
Exclusive HiveLife entertainment events, and invitation to join our Diversity, Equity, + Action Committee
Access to BroadPath’s Limited Medical Plan starting first of the month after 60 days of employment. After one year of full-time employment, you will receive access to our Major Medical Plan, 401K, Career Advancement Opportunities, and our one of a kind Bhive kit
Uncapped Employee Referral Program & Weekly Pay Days!
Preferred Qualifications

1 year quality analyst experience or equivalent
1 year experience in client facing role

APPLY HERE

Live Sales Chat Representative – Remote Optional

by | Nov 3, 2022 | Uncategorized

Job Details
Description
Are you ready for a career you can BELIEVE in?

Do you have a strong belief in the 2nd Amendment?
Do you support the natural-born right to armed self-defense?
Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)?
The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe.

Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.

Why YOU should Work at Delta Defense!

We are a fun, fast-paced, and rewarding place to work and grow!
Milwaukee Business Journal “Best Place to Work” award 6 years in a row!
Named on Inc. 5000 “Fastest Growing Private Companies” list 11 years in a row!
Milwaukee Journal Sentinel “Top Workplace” award 7 years in a row!
Top Workplaces USA award in 2022!
Position Summary:

Live Sales Chat Representatives on our Digital Team provide world-class customer service through every written outlet including email, chat, SMS and social media direct contact such as private messages (PMs) and direct messages (DMs). This position is responsible for interacting through all platforms to engage, educate, and sell USCCA Memberships. Build deep connections while helping others be the very best protectors of self and family. When you sign up a new member, you are expanding the mission of the USCCA, and contributing to the growth of Delta Defense. If you want a job that can make a true difference in someone’s life, every day, then this role is for you! Join a super fun team that delights in crushing goals and creating raving fans.

Worried about training? Don’t be! Delta Defense provides comprehensive, 8-week PAID training so you will be knowledgeable and confident when engaging with our members.Training includes new employee on-boarding, product and systems training, sales and service training and preparation for earning your Producer Property and Casualty License.

Responsibilities:

Respond to emails, chats, SMS and all reasonable social media interactions.
Respond to customer inquiries with knowledgeable, well thought out answers.
Maintain up-to-date knowledge of our products, services, and promotions.
Operate with a “find needs, fill needs” mindset. Provide solutions, offers, and information to match customer needs.
Handle and resolve customer concerns with empathy and attention to detail.
Follow up with customers as needed to ensure the best possible service experience.
Consistently meet and exceed key performance indicators established for this position.
Provide an awesome customer experience each and every time. Ensure every prospect and customer understands the powerful benefits and resources available to them as a USCCA member.
Collaborate with your team members and help one another learn and grow.
Maintain alignment with the Core Values of Delta Defense and Mission of the USCCA in all interactions.
Required Skills/Experience:

High School diploma or equivalent. Associate’s degree or higher preferred.
Prior work history in a Customer Service role. Experience in digital modes of communication is a plus.
Required to pass and maintain Producer Property and Casualty License. Paid Training is provided for all hires.
Excellent interpersonal skills; strong written and verbal communication abilities.
Demonstrated ability to employ patience, empathy and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory manner.
Computer fluency; working knowledge of software applications and advanced internet functions.
Passionate about delighting customers and communicating with them through writing.
Able to work equally as well in a team environment, or remotely.
Self-defense knowledge and training, familiarity with firearms is preferred, but not necessary.
Demonstrates the Core Values of Delta Defense, LLC.
** Must be able to complete Full Time PAID Training (Monday-Friday) for the first 8 weeks upon hire.**

Starting hourly wage is $18.00 per hour. Up to $3.00/hour in premiums are provided based on days and hours worked. This role is eligible for commission and also bonus-eligible for company incentive plan.

APPLY HERE

Ads Quality Rater – English (US)

by | Nov 3, 2022 | Uncategorized

REMOTE, US BASED /TRANSLATION, LOCALIZATION, INTERPRETATION, QA TESTING – GLOBAL FREELANCE & AGENCY OPPORTUNITIES /PART TIME
Ads Quality Rater

Are you a search engine guru? Can you find what you’re looking for with just a few keywords?

We have a unique opportunity for you to put your skills to the test!

Welocalize needs English speakers in the United States to help support our client’s project as an Ads Quality Rater.

You will use a unique, web-based tool to evaluate search engine advertisements based on project guidelines.

Apply today and start shaping the future of the internet!

Project Details

Job Title: Ads Quality Rater
Location: Remote (Must be based in the United States)
Hours: Minimum 5 hours per week, up to 20 hours per week; set your own schedule (Expect occasional peaks and dips in work)
Start date: ASAP
Employment Type: W2 Part Time Employee

Please note that this work is based on project need. Due to this, weekly hours may vary and flexibility with change is expected.
Requirements
Fluency in English
Strong understanding of popular culture in the United States
Web-savvy and able to work in a fast-paced environment
Excellent online research skills
Reliable computer system and internet connection
Reliable anti-virus software (as you will be surfing the web as part of the work)
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass a learning program and a rigorous quality test designed by our client before starting work

APPLY HERE

Provider Enrollment Data Specialist

by | Nov 2, 2022 | Uncategorized

Rethink First

Rethink Behavioral Health is in search of a detail-oriented, tech-savvy, resourceful, and fast-learner to join our growing Enrollment and Credentialing team. We are a passionate group of individuals who take pride in knowing the services we provide allow our customers to focus on providing services to children and their families.

Rethink Behavioral Health is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (https://RethinkBH.com) provides clinical, staff training, and practice management tools for private ABA and other therapy based service providers in addition to full-cycle Billing Services.

We support mission-oriented companies that impact the lives of thousands of individuals with autism and their families. Our Kokomo office specializes in Revenue Cycle Management, as well as Enrollment and Credentialing Services. We are looking for professionals that are customer-focused and enjoy a fast-paced environment.

Remote opportunities are available only in the following states: CA, CO, FL, GA, IL, IN, MO, NE, NY, NC, PA & TX

Main Responsibilities:

  • Ensure strict HIPAA-compliant confidentiality with all client-related data
  • Review enrollment onboarding documentation for missing information
  • Follow all set policies and procedures for assigned tasks
  • Electronically file provider documents received
  • Set up new providers in credentialing database
  • Verify and obtain provider NPIs
  • Communicate new provider onboarding completion with Rethink Enrollment and Credentialing team
  • Verify provider license and certification renewals and update in database
  • Manage and distribute faxes received
  • Manage all provider CAQH updates and attestations
  • Use new provider information to create CAQHs
  • Report information to client assigned Enrollment Specialists
  • Maintain contact with team throughout projects assigned to ensure timeliness of completion
  • Conduct OIG Searches
  • Alert team members on paid invoices so they can begin enrollment

Requirements:

  • Ability to prioritize tasks according to timelines
  • Strong verbal and interpersonal skills
  • Willing to learn
  • Positive attitude and love a good challenge
  • Highly detail oriented and extremely organized
  • Be a team player and willing to ask questions
  • Self-motivated
  • Ability to multitask

Preferred Qualifications:

  • Minimum 1 year of experience working in an office setting
  • Proficient using Microsoft Suite (Excel, Outlook, Word)
  • Proficient using Google Drive
  • Proficient using Adobe Acrobat

Education:

  • HS Diploma or equivalent

Benefits:

  • PTO and Vacation Days after a 90-day introductory period
  • Paid Holidays
  • Generous Health, Denial & Vision benefits package 401k + Matching

Job Type: Full-time, Monday-Friday (8-5 PM)

Hourly

APPLY HERE

Collections Specialist

by | Nov 2, 2022 | Uncategorized

Revalize

Company Description

At Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We are the global leader in sector-specific software solutions that help manufacturers optimize revenue operations through design applications, engineering simulations, product selection, CPQ, PIM, visualization, and data analytics.

Headquartered in Jacksonville, FL, we serve over 20,000 customers across the globe.

Revalize is a portfolio company of TA Associates and Hg.

Job Description

We are searching for a Collections Specialist to support and promote excellent customer service, accurate billing practices, prompt customer payments and detailed department record keeping. This role resides on our Accounting Team and reports to the Revenue Manager. This is a full-time, remote opportunity.

Responsibilities

  • Order processing/Billing/Data Entry
  • Accounts Receivablecustomer service for internal and external customers
  • Perform collection calls and address customer emails and phone requests as required
  • Process invoices, monthly statements and perform month-end processing
  • Participate in AR aging and collection reviews with management

Qualifications

  • 1+ years progressive billing and collections experience
  • Associates Degree preferred or equivalent experience
  • Proficiency with MS Office applications including Excel preferred
  • Previous experience with Netsuite or SalesForce

APPLY HERE

Data Entry – Document Processing Administrator

by | Nov 2, 2022 | Uncategorized

Maximus

Job Introduction

Pay and Benefits:

  • Pay rate $14.25 per hour
  • Monday-Friday 8:00am-4:30pm
  • Paid training onsite (after successful completion of training there is the opportunity to work REMOTE from home)
    • Company computer equipment would be provided.
  • $1,500 Retention Bonus (eligible after 120 days of successful employment)
  • Quarterly Bonus Opportunity up to 5% of your Quarterly earnings
  • Benefits (including Paid Time Off)
  • Supportive work environment
  • Many opportunities for promotion and career advancement

Major Purpose:

To accurately process all Family Planning Benefit Program (FPBP) applications, renewals and eligibility screening forms and submit the applications to the department for determination of eligibility.

Duties / Responsibilities:

  • Access, read and interpret data on Maximus and State processing systems.
  • Respond and make best effort to resolve all caller inquiries and needs on the Family Planning Benefit Program on applications received via mail or fax, confidentiality and privacy requests, and general program information.
  • Escalate calls or paper application processing issues to designated staff for resolution as needed.
  • Transfer/refer consumers to appropriate entities according to the established guidelines.
  • Facilitate translation services for non-English speaking callers according to procedures.
  • Respond to all inquiries in a manner that is consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
  • Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
  • Meet key performance metrics.
  • Responsible for adhering to established safety standards.
  • Performs other duties as may be assigned by management.
  • Must be able to remain in a stationary position for an extended period of time.
  • Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.
  • Work is constantly performed in an office environment.

Education Required:

  • High School Diploma or equivalent.

Background & Experience Required:

  • 0 1 years of experience.
  • Excellent organizational, interpersonal, written, and verbal communication skills.
  • Ability to type and process material in an expeditious manner.
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
  • Ability to successfully execute many complex tasks simultaneously and ability to work as a team member, as well as independently.
  • Ability to follow instructions and perform repetitive tasks.
  • Ability to learn new software programs.
  • Previous experience with computers, phone systems, and headsets preferred
  • Previous experience in customer service preferred
  • Background in eligibility determination or a related field is preferred.

Location: New York

APPLY HERE

Claims Analyst

by | Nov 2, 2022 | Uncategorized

Randstad

Job details

Please complete the application below AND email a current resume to be considered for the following position. If you are not interested, but know someone that IS, feel free to forward this email to them. Claims Analyst Application Are you hard working, dependable, and looking for a steady (& REMOTE) Monday-Friday work schedule? Randstad is currently seeking an experienced individual to fill a Claims QC Analyst position for a global technology-based services leader to the legal and corporate industries in Ohio.

Location: Training/hire is onsite in Dublin at 5151 Blazer Pkwy. Dublin, OH 43017. Please expect training to be at LEAST 3 days onsite before you go remote. Hours: Must be available to work between 7a-9p Monday-Friday. Within those days/times a shift and schedule will be assigned to you. Pay: $16/hr (Potentially up to $18/hr, based upon experience)
Responsibilities
The ideal candidate will be responsible for, but not limited to the following:

  • Follows written procedures and scripts
  • Uses proprietary software tools to access and review claim documents, enter claim decisions, and create escalations when needed
  • Communicates immediately to leadership all obstacles to completing work
  • Meets and exceeds departmental expectations for accuracy and productivity
  • Utilizes documented team processes to ensure compliance with departmental standards
  • Data entry and verification

Skills

  • Claims
  • Claims Processing
  • Workers Compensation Reporting Claims
  • Excel
  • Microsoft Office

Qualifications

  • Years of experience: 1 year
  • Experience level: Experienced

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Location: Ohio

APPLY HERE

Payment Representative 2

by | Nov 2, 2022 | Uncategorized

Change Healthcare

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Payment Representative
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Work Location: Fully Remote – U.S.

Position:
The Payment Representative organizes in-patient and out-patient claims for electronic or hard copy mail and forwards to appropriate third party payers. May receive payment and prepare payment for deposit and forward to appropriate financial institution. .

Core Responsibilities:

  • Posting payments, rejections and LOA’s to accounts and making corrections to misapplied payments
  • Reviews claims to make sure that payer specific billing requirements are met and follows-up on billing
  • Determines and applies appropriate adjustments
  • Answers inquiries, and updates accounts as necessary
  • Meet productivity standards as outlined in client metrics
  • Identify any issues or trends and bring them to the attention of management team
  • Work on special projects as assigned
  • Other duties as assigned

Requirements:

  • Knowledge of the payment posting process
  • Ability to meet position metrics goals (KPI’s)
  • High school diploma or equivalent work experience
  • 0-2 years’ work experience

Preferred Qualifications:

  • Strong written and verbal communication skills
  • Must have good attention to detail and accuracy
  • Organized
  • Ability to multi-task
  • Computer literate
  • Works well with others

Working Conditions/Physical Requirements:

  • Remote

Unique Benefits*:

  • Flexible work environments
  • Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
  • Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
  • Employee wellbeing programs and generous health plans
  • Educational assistance programs
  • US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions
  • Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies
  • Learn more at https://careers.changehealthcare.com
  • *Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.

Diversity, Equity & Inclusion:

  • At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
  • Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs.

COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

About Us
Careers Transforming the Healthcare System

Who is Change Healthcare? We are a leading technology company inspiring a better healthcare system. Through innovative technology solutions like cutting-edge cloud technology, artificial intelligence, and data insights, we drive better patient outcomes, reduce costs, and create value for our partners.

Positive Impact and Shared Purpose. Through visionary leadership and a culture of collaboration, we share a common purpose to positively impact our communities by creating a stronger, better coordinated, increasingly collaborative, and more efficient healthcare system.

Employee Experience, Cultural Values, and Total Rewards. We celebrate diversity and earn trust with our employees by promoting innovation at every level within the organization. Our teams are agile, and their work is fast paced and engaging. We’re committed to providing competitive compensation that rewards and recognizes performance, offer well-being programs that empower your overall health, and provide learning and development opportunities to accelerate your professional growth.

Find Your Path. Whether you’re ready to make an impact in technology and product innovation or support our mission to inspire a better healthcare system in a variety of career areas, find your path and accelerate your career.

APPLY HERE

Payroll Clerk

by | Nov 1, 2022 | Uncategorized

ALDI Corporate

Our Human Resources Department is focused on ALDI’s most valuable asset: our people. With teams including Administration, Employee Communications, Payroll & Benefits, Human Resource Information Systems, Legal, Risk & Security, Recruitment and Training & Development, HR makes sure that ALDI continues to employ talented and motivated people that are focused on preserving the supportive culture we’re known for.

We are looking for an entry level Payroll Clerk to assist in payroll functions for one of our divisions. You will learn to use various programs to tabulate hours, calculate wages and administer employee payments with the goal of leading the division payroll processing activities. The Payroll Clerk position is intended for candidates who are interested in the payroll field but have limited experience. The ideal candidate is customer service oriented, confident in their ability to use software and has great communication and organizational skills. We also value integrity, optimism and a strong work ethic.

Position Type: Full-Time
Starting Wage: $19.25 per hour
Work Location: Naperville, IL
This role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 5 days per week (with a requirement to work in-office at least 1 day per month)

Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.

Prepares, processes, reconciles and audits payroll data within the company-offered payroll system.
Maintains payroll information by collecting, calculating and entering data.
Handles and processes garnishment requests.
Generates reports as required to provide information for management.
Escalates issues to the appropriate level of support and/or management when necessary.
Maintains payroll operations by following policies and procedures, as well as reporting needed changes.
Contributes to team effort by accomplishing payroll-related requests as needed.
Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures.
Maintains confidentiality and privacy of employee and company sensitive data.
Other duties as assigned.

Job Qualifications:
ALDI Acts Competencies:
Perform within ALDI Acts competencies as outlined below.

Collaborates and Cooperates with Team: Commits to and supports a collaborative and high-performing working environment with peers and managers.
Drives for Success: Seizes opportunities and proactively takes concrete actions to complete tasks. Goes the extra mile and persistently overcomes obstacles to improve outputs.
Focuses on the Customer: Seeks to understand underlying customer needs to create value. Drives the team to maintain focus on customers.
Focuses on Quality: Takes an efficient, analytical approach to solve problems or produce outputs in an accurate and timely manner. Ensures quality and accuracy of results.
Plans and Prioritizes: Sets priorities and organizes information in order to efficiently and effectively get the job done.

Job-specific Competencies:
Knowledge/Skills/Abilities

Gives attention to detail and follows instruction.
Excellent verbal and written communication skills.
Ability to prioritize and work under strict deadlines.
Ability to work both independently and within a team environment.
Ability to stay organized and multi-task efficiently.
Understands data collection, entry, and reporting.
Proficient in Microsoft Office Suite.
Ability to interpret and apply company policies and procedures.

Education and Experience:

High School Diploma / GED required.
A minimum of 1 year of relevant experience required.
Or, a combination of education and experience providing equivalent knowledge.
Associate’s Degree in Accounting, Business Administration or related field preferred.

Physical Requirements:

Work is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform duties.
Regularly required to sit, reach, grasp, stand and move from one area to another.
Constantly and repeatedly use keyboard/mouse.
Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Travel:

No travel required.

ALDI offers competitive wages and benefits, including:

  • 401(k) Plan
  • Company 401(k) Matching Contributions
  • Employee Assistance Program (EAP)
  • PerkSpot National Employee Discount Program

In addition, eligible employees are offered:

  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time & 7 Paid Holidays
  • Short and Long-Term Disability Insurance
  • Life, Dependent Life and AD&D Insurance
  • Voluntary Term Life Insurance

APPLY HERE

Onboarding Coordinator, (Recruiting)

by | Nov 1, 2022 | Uncategorized

Working Solutions

Description

BASIC FUNCTION

Encourage engagement of newly selected contractors to reduce attrition and improve performance. Drive increased number of selected contractors to preparation class with the goal of increased graduation and go-live headcount. This is a seasonal role needed for December 2022 through the early part of 2023, working at least 20 hours a week.

**To qualify for employee positions, candidates must be legal residents of one of the following states: *AR, AZ, CO, FL, IL, IN, IA, MI, NE, OH, TN, TX, WI.

PRINCIPAL DUTIES

  • Use and manage the Onboarding Road Map process to simplify communication and encourage completion of onboarding steps with contractors.
  • Act as single point of contact, maintaining steady communication with contractors from point of offer acceptance to day 1 of education, encouraging full engagement throughout onboarding.
  • Take steps to retain contractors who are unresponsive.
  • Maintain Contractors onboarding status information in CATS, PATS and IT tracker to manage engagement and retention.
  • Provide responses to new contractors email and voicemail inquiries.
  • Assist contractors with troubleshooting of systems to ensure the contractor’s success throughout the Onboarding process.

Requirements

Must be a US citizen or permanent resident to be considered for full-time employment

  • Ability to work independently, analyze data and make appropriate judgments regarding engagement communications.
  • Ability to manage multiple projects or tasks simultaneously with great attention to detail.
  • Strong technical ability to handle troubleshooting and solve problems as needed.
  • Excellent computer skills and comfort with technology used in the recruiting and selection process.
  • Strong verbal and written communication and ability to relay information effectively to a high volume of candidates. Human relations, analytical, problem solving and decision-making skills.
  • Strong customer focus, sense of urgency, and ability to represent Working Solutions in a positive and professional manner.
  • Ability to use a keyboard and sit at a computer for a large portion of the work period.
  • Ability to work variable hours to meet deadlines, which may occasionally include evenings and weekends.

Key Words: Recruiting, High Volume, Virtual

Benefits

  • Work From Home

APPLY HERE

Business Analyst – Health

by | Nov 1, 2022 | Uncategorized

Public Consulting Group

Overview

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, technology, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG employs approximately 2,000 professionals worldwide—all committed to delivering solutions that change lives for the better. The firm has extensive experience in all 50 states, Canada, and a growing practice in Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Responsibilities

Business Analysts is an entry-level position on PCG’s consulting career ladder. This role will focus on supporting the Health Payer Services Team

Business Analysts are expected to play a staff role in a wide range of work assignments that may include the following:

  • Supporting project managers across multiple projects and clients and working with various project teams
  • Supporting financial analysis and funding assessments for various clients including cost allocation plans, cost reports, and setting rates for public services
  • Learning PCG’s web-based technologies and supporting the project team through the customization process, implementation, training, and ongoing operational efforts
  • Supporting proposal development teams, including writing sections, coordinating efforts and preparing proposal submissions
  • Developing presentations for client meetings
  • Preparing and presenting written status reports
  • Supporting the team completing assessment documentation and recommendation reports for clients
  • Conducting policy and other research to support the project team and assist in preparing information briefs for both internal and client-facing use
  • Defining, documenting, and improving business processes
  • Gathering and analyzing a variety of data, including both financial and written policy/procedure information
  • Learning and performing tasks related to sales and marketing

Qualifications

Education/Experience:

  • Bachelor’s degree (Required)
  • Experience in the fields of Healthcare, Government, or the Consulting field
  • Able to work with a diverse range of people

Required Skills:

  • Proficiency in Microsoft applications, in particular Excel
  • Strong analytical skills including the ability to analyze data
  • Ability to write quality work within short deadlines
  • Excellent organizational skills and an attention to detail
  • Ability to adapt to changing project demands
  • Ability to work both in a team situation and autonomously

Differentiating Skills:

  • Public Speaking and/or previous experience training/presenting to large groups
  • Interest in health and human services programs and/or Medicaid knowledge

APPLY HERE

Collections Specialist

by | Nov 1, 2022 | Uncategorized

Revalize

Company Description

At Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We are the global leader in sector-specific software solutions that help manufacturers optimize revenue operations through design applications, engineering simulations, product selection, CPQ, PIM, visualization, and data analytics.

Headquartered in Jacksonville, FL, we serve over 20,000 customers across the globe.

Revalize is a portfolio company of TA Associates and Hg.

Job Description

We are searching for a Collections Specialist to support and promote excellent customer service, accurate billing practices, prompt customer payments and detailed department record keeping. This role resides on our Accounting Team and reports to the Revenue Manager. This is a full-time, remote opportunity.

Responsibilities

  • Order processing/Billing/Data Entry
  • Accounts Receivablecustomer service for internal and external customers
  • Perform collection calls and address customer emails and phone requests as required
  • Process invoices, monthly statements and perform month-end processing
  • Participate in AR aging and collection reviews with management

Qualifications

  • 1+ years progressive billing and collections experience
  • Associates Degree preferred or equivalent experience
  • Proficiency with MS Office applications including Excel preferred
  • Previous experience with Netsuite or SalesForce

APPLY HERE

Payment Representative 2

by | Nov 1, 2022 | Uncategorized

Change Healthcare

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Payment Representative
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Work Location: Fully Remote – U.S.

Position:
The Payment Representative organizes in-patient and out-patient claims for electronic or hard copy mail and forwards to appropriate third party payers. May receive payment and prepare payment for deposit and forward to appropriate financial institution. .

Core Responsibilities:

  • Posting payments, rejections and LOA’s to accounts and making corrections to misapplied payments
  • Reviews claims to make sure that payer specific billing requirements are met and follows-up on billing
  • Determines and applies appropriate adjustments
  • Answers inquiries, and updates accounts as necessary
  • Meet productivity standards as outlined in client metrics
  • Identify any issues or trends and bring them to the attention of management team
  • Work on special projects as assigned
  • Other duties as assigned

Requirements:

  • Knowledge of the payment posting process
  • Ability to meet position metrics goals (KPI’s)
  • High school diploma or equivalent work experience
  • 0-2 years’ work experience

Preferred Qualifications:

  • Strong written and verbal communication skills
  • Must have good attention to detail and accuracy
  • Organized
  • Ability to multi-task
  • Computer literate
  • Works well with others

Working Conditions/Physical Requirements:

  • Remote

Unique Benefits*:

  • Flexible work environments
  • Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
  • Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
  • Employee wellbeing programs and generous health plans
  • Educational assistance programs
  • US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions
  • Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies
  • Learn more at https://careers.changehealthcare.com
  • *Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.

Diversity, Equity & Inclusion:

  • At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
  • Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs.

COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

About Us
Careers Transforming the Healthcare System

Who is Change Healthcare? We are a leading technology company inspiring a better healthcare system. Through innovative technology solutions like cutting-edge cloud technology, artificial intelligence, and data insights, we drive better patient outcomes, reduce costs, and create value for our partners.

Positive Impact and Shared Purpose. Through visionary leadership and a culture of collaboration, we share a common purpose to positively impact our communities by creating a stronger, better coordinated, increasingly collaborative, and more efficient healthcare system.

Employee Experience, Cultural Values, and Total Rewards. We celebrate diversity and earn trust with our employees by promoting innovation at every level within the organization. Our teams are agile, and their work is fast paced and engaging. We’re committed to providing competitive compensation that rewards and recognizes performance, offer well-being programs that empower your overall health, and provide learning and development opportunities to accelerate your professional growth.

Find Your Path. Whether you’re ready to make an impact in technology and product innovation or support our mission to inspire a better healthcare system in a variety of career areas, find your path and accelerate your career.

Location: VT, GA, FL, SC, DE, IN, WI

APPLY HERE

Timecard Administrator – (Remote) FEMA

by | Nov 1, 2022 | Uncategorized

Job Introduction
Maximus is currently looking for a Timecard Administrator (TCA) to join our team. This TCA position will be responsible for providing documentation and data handling support by reviewing and processing timecard information received via email or Teams for the IRS contract.

This a work at home – remote position.

Education and Experience Requirements
Essential Duties and Responsibilities:

Compare, sort and verify accuracy of data to be entered into the Electronic Timekeeping System (ETS)
Answer basic timekeeping questions and escalation of issues via email for resolution
Develop thorough knowledge of all Maximus Federal timekeeping policies and procedures
Prepare, sort and track source documents and identify and interpret data to be keyed
Compare data entered with source documents or reenter data in verification format on screen to detect errors
Help maintain processing procedures and streamline operations by pointing out data flow problems
Perform various clerical duties
Support corporate and departmental timekeeping initiatives such as compliance reporting and timekeeping audits
Adhere to and promote Maximus Federal Timekeeping policies and procedures
Comply with to Ethics, Security and Culture of Responsibility procedures protecting customer information
Fulfill duties with modified processing procedures, contractual commitment processing time and provide a high level of quality
The position is required to provide coverage on Friday evenings and/or weekends
Overtime may be required

Minimum Requirements:

High School diploma or equivalent required
Minimum 1 year customer service/help desk/administrative/telemarketing experience required
Attention to detail and the ability to maintain accuracy is required
Previous experience with timecard administration is preferred
Demonstrated customer service, leadership, and team interaction skills preferred

Home Office Requirements:

Hardwired internet (ethernet) connection
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire is required
All equipment will be provided by Maximus (laptop and headset)

APPLY HERE

Support Representative (Temporary)

by | Nov 1, 2022 | Uncategorized

REMOTE /SHARED SERVICES – BUSINESS OPERATIONS /TEMPORARY
We are looking for a temporary, community-oriented customer service representative! As a Support Representative, you’ll provide product and shipping information and resolve any emerging problems that our community might face with both accuracy and efficiency. This is a temporary position to assist during the holidays.
Responsibilities
Manage high volume of support chats and emails
Update customer account information
Provide accurate, valid, and complete information about the Rooster Teeth brand and partners
Take the extra mile to engage customers
Identify and assess customer’s needs to achieve satisfaction
Update customer account information
Provide accurate, valid, and complete information about the Rooster Teeth brand and partners
Qualifications
Flexible to work a shift within the hours of 9:00 am and 9:00pm CST that may include weekends and overtime
Must be able to read/write English fluently
Previous email support experience is a plus
Previous eCommerce/Retail experience a plus

APPLY HERE

Customer Support, Chat Specialist

by | Nov 1, 2022 | Uncategorized

JOB DESCRIPTION
ABOUT CHAIRISH

Founded in 2013, San Francisco-based Chairish is the leading online marketplace for exceptional home furnishings. Our mission is to inspire and foster the joy of creative expression through home decorating.

The Chairish marketplace connects millions of design lovers to over 10,000 sellers, creating newfound business for sophisticated brands, unique makers, remarkable artists, esteemed vintage and antique dealers as well as private collectors. We are leading the luxury home furnishings industry into the digital future.

Our leadership team includes veteran technology entrepreneurs who’ve created the biggest global travel brands alongside celebrated fashion and design industry executives. Chairish has earned widespread recognition from leaders in the home design space. Architectural Digest named Chairish the #1 “can’t live without decorating app” that “will change the way you shop for furniture online.” Entrepreneur lists Chairish as one of “best entrepreneurial companies in America” and IAB recently named Chairish a “Brand to Watch in 2020”.

POSITION OVERVIEW

Chairish Inc. is looking for a Customer Support – Chat Specialist to join our team as we relaunch our chat program. This position is critical in providing support to our buyer, seller, and Trade communities. We’re looking for someone who keeps customer satisfaction at the core of every decision, thrives on taking ownership, providing guidance, and resolving issues for our customers. In this role you will reinforce the Chairish Inc Brand Value, instilling trust & building relationships by going the extra mile within every interaction throughout the customer life cycle.

RESPONSIBILITIES:

Provide exceptional customer service to our customers, driving satisfaction, loyalty, revenue and repeat purchase

Positively and professionally engage with customers, primarily via chat and related channels (Ask the Seller), converting them to brand evangelists. May also provide support via phone and email as needed.

Support customer inquiries via inbound or outbound chat

Obtain and provide responses inbound seller Q&A for targeted accounts

Moderate seller Q&A channel to identify opportunities and intervene where appropriate

Collaborate daily with internal teams and colleagues to resolve customer concerns effectively

Attend and contribute to a variety of meetings, ranging from company-wide sessions to team-led problem-solving sessions

Participate in launching and supporting new initiatives continually capturing customer feedback used in collaboration sessions with various teams (Product, UX, Engineering) to improve our product and increase satisfaction

YOUR EXPERIENCE:

3+ years in a web-based customer support role, using a variety of channels (phone, email, chat)

Familiarity with Zendesk (or other) & CRM systems and practices

Proficient with web-based platforms and tools (e.g. Google Docs & Gmail)

Preference is given to candidates with experience supporting a marketplace – including product lines, pricing, delivery times & methods

A background or interest in home design is a plus

Customer-Centric – you have a genuine passion to help those around you

Ready to learn/grow/flex customer service muscles

Curious – you want to understand how things work with the intention of improving service

Love to communicate – professionally, conversationally, and with compassion

Genuinely listens to customers, formulating a personalized response to their needs

Enjoys problem-solving – comfortable navigating hurdles, using critical thinking & good judgment

Strong time management and organizational skills, effectively multi-tasking without negatively impacting quality

APPLY HERE

UTS – 100% remote – Application Reader

by | Nov 1, 2022 | Uncategorized

Posting Details
Position Information
Posting Number PG193065TM
Position Number 48TP26
Position Type Temporary
Essential Job Duties
The primary responsibility of this position is to review applications and make admissions recommendations based on an overall holistic assessment of academic credentials as well as background information on each applicant. Review admissions applications and materials (including transcripts, letters of recommendations, visa information, international applicant-specific documents, and counselor forms). Assess academic credentials and make an admission decision recommendation based on a holistic review of the application and supporting materials. Make a judgement call on the decision recommendation based on where the applicant falls in comparison to the pool of students in this cycle and the individual credentials of each student. Use current training and past experience to make appropriate admission recommendations for final review.
Is Time Limited Yes
If Yes, Appointment Length
Department Information
Job City & State Raleigh, NC
Department
System Information
Classification Title Temporary-Clerical
Working Title UTS – 100% remote – Application Reader in Raleigh NC
Position Information
Requirements and Preferences
Work Schedule 10 – 30 Hours a week
Other Work/Responsibilities

APPLY HERE

Audit Specialist

by | Nov 1, 2022 | Uncategorized

Description
Are you EPIC?

Do you have the ability to demonstrate, understand and apply HFD’s core purpose and
values in all that you do? At HFD our core purpose is to help the underserved live healthier. In order to accomplish this mission, we must ensure that our team is aligned with our E.P.I.C. values:

Excellence: Always exceeding expectations!
Passionate: Executing with boldness!
Innovative: Pioneering a better way!
Collaborative: Together we win!
The EPIC Audit Specialist we are looking for:
Reporting to the Team Lead in Revenue Management, perform multiple accounting support functions, such as compiling, sorting, and preparing documents and reports, issuing bills and invoices, bookkeeping, calculating and verifying debit and credit amounts, and posting transactions to appropriate accounts. Ensure the appropriate filing and maintenance of accounting records. Input data into financial systems and reconcile reports. Create and produce reports and assist accountants on special projects as necessary. Entry-level support role. Performs routine tasks as directed and under close supervision. Typically requires little to no related experience.

As an Audit Specialist, you will:

Assist In the preparation of regularly scheduled reports.
Utilize programs including Microsoft Excel.
Ensure that work is accurate, complete, and delivered in a timely manner according to SOP (Standard Operating Procedure) guidelines.
Deliver digital content into customer systems and verify data integrity in delivery processes.
Complete daily dashboards for assigned task and save in proprietary software system.
Process and post all client Provider Payments, Monthly and Credit Pull fees.
Process Manual ACH payments.
Post auto ACH and CC payments and reversals.
Upload all payment data to public file for record keeping.
Process all cancellations, write-offs, and adjustments in ledger i.e. outstanding fees or negative liability owed to HFD, ledger adjustments.
Daily Data Integrity Updates.
Conduct regular audits on payment postings and the general Trust account.
Verify posting accuracy in our proprietary software program, ELI.
Addition of all NSF and Late fees to provider and patient ledgers based on compliance regulations.
Additional responsibilities as needed.
Write off and transfer accounts back to providers based on the contracted delinquency.
Maintain Revenue email per adjustments for providers.
Creation of Interest Addendum.
Use of T-Value for calculations of interest for addendums.
Perform other duties and responsibilities, as assigned.
Requirements
Knowledge, Skills, and Abilities Required:

● Ability to use multiple platforms at once.
● Ability to learn new systems quickly.
● Ability to read, write, and speak the English language proficiently.
● Ability to memorize company coding and abbreviations, not limited.
● Ability to handle a multitude of task —­ i.e., typing while speaking or listening.
● Ability to operate computers running MS Windows Operating Systems.
● Ability to apply general rules to specific problems to produce answers that make sense.
● Skill in effective communication: speaking and writing to convey accurate information appropriate for the needs of the audience.

Education and Experience

● High school diploma or equivalent

● College credits, associate degree preferred

Preferred

● Related practice experience and/or

● Data entry experience

● Accounting experience

Benefits
Benefits

● Medical, Dental, Vision Insurance

● 401k with 3% company match.

● Time off: 10 days of PTO, 6 days of paid sick time, plus 6 paid holidays.

● EPIC company culture

APPLY HERE

Nights/Weekends Writer and Editor — Disney-Related Content

by | Nov 1, 2022 | Uncategorized

We are a small, dynamic new media company that does things a little differently. We look for team members who thrive on setting their own strategies, but who can collaborate with a team to achieve success.

This candidate will be responsible for a variety of projects that will require strong writing, editing, and attention-to-detail. In our business, stories can pop up at any time and we have to be ready to react on a moment’s notice, so having a somewhat flexible schedule is ideal.

We’re learning something new every day, and we’re looking for candidates who enjoy the type of work that includes problem-solving and encountering brand new concepts and situations daily. In the ever-evolving environment of online content, the rules change quickly; the successful candidate will not only keep up, but will be a trendsetter.

We’re growing fast and offer tremendous possibilities for those who are able to capitalize on the opportunity.

Primary Tasks
–Must be available 4+ hours evenings during the week (6-10PM EST) and 8+ hours each day on weekends (beginning at 8AM EST).
–The position requires strong organizational skills, attention to detail, grammatical prowess, and editorial ability.
–Creating, editing, and publishing Disney-related online content, which could include quick news writing, high-level editorial thought pieces, viral marketing writing, guidebook writing, video script-writing, and more.
–Must have a comprehensive and consistently up-to-date knowledge of Disney Theme Parks
–Providing any other support to ensure content meets Cambrick Yard’s high standards of professionalism, factual consistency, authenticity, and reliability

Skills & Experience
–Strong attention to detail and project follow-through
–Journalism background
–Dedication to perfect grammar and word choice
–Engaging writing style
–Ability to work well with team members and co-workers
–Thorough and expansive knowledge of Walt Disney World and Disneyland
–Strong organizational skills
–Experience with the WordPress platform
–Excellent, entertaining writing ability. Funny/Humorous writing is a plus
–Experience with the Open Office platform is a plus

TO APPLY:
Please submit resume, cover letter, and writing sample (or link to portfolio) to [email protected]. This is a 30-40 hour per week position, working nights and weekends. Candidate may work remotely and will start as a 1099 Contractor in this position. Please indicate in your cover letter your 1099 Contractor hourly rate.

NOTE: Hiring company is NOT part of, affiliated with, or associated with the Walt Disney Company, its affiliates, or its subsidiaries.

APPLY HERE

Financial Processor/Data Entry

by | Nov 1, 2022 | Uncategorized

Would you like to join a company that values being part of a team and provides growing opportunities for their employees?

Randstad in partnership with a Fortune 100 company headquartered in Columbus, Ohio is actively seeking 6 Financial Processors to be a part of their licensing team in Grandview Heights, Ohio.

This is an excellent opportunity to build a fulfilling career with a leading employer in the insurance and banking and financial services industry, who has recently been named one of Fortune’s 100 Best Companies to Work For

Why Work With Us?

  • The Pay Is: $17.50 per hour
  • The Work Schedule is: Monday to Friday 8:30 am to 5:00 pm
  • We offer weekly pay and health benefits
  • Hybrid and remote work schedules available

Responsibilities

1. Reviews and processes applications, renewals and cancellations for agent/broker licenses.

2. Implements customary changes in insurance licensing requirements based on changes in laws, regulations, or company policies.

3. Maintains databases and related background information and files for assigned states, operation, and/or distribution channel.

4. Updates and distributes licensing/appointment requirements and procedures manuals.

5. Advises employees, agents, and/or brokers with licensing by providing information on the licensing requirements and process, furnishing materials, and submitting forma and fees to state department of insurance and/or other regulatory agencies. 

6. Acts as liaison between licensing and assigned internal customers) in regard to license issues. Provides related customer service to internal and external departments to ensure that all applications are processed correctly and in a timely manner

Skills

  • Financial Services
  • Customer Service
  • Data Entry
  • Microsoft Office
  • Adapting to Change
  • Time Management
  • Typing Skills
  • Analytical Thinking
  • attention to detail
  • Communication
  • proactive
  • Team Player

For consideration you must have:

  • One to two years’ work experience. Work experience with undergraduate studies preferred.
  • An engaging, passionate and driven personality.
  • An ability to effectively operate a personal computer with related business software.
  • Excellent oral and written communication skills for contact with customers.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

APPLY HERE

Medical Scribe

by | Oct 31, 2022 | Uncategorized

AQuity Solutions

Company Description:

Headquartered in Cary, NC, a suburb of Raleigh, Aquity Solutions employs more than 7,000 clinical documentation production staff throughout the U.S., India, Canada, and Australia. With over 40 years of experience and recognized by both KLAS and Black Book as the top outsourced transcription service vendor, Aquity Solutions is focused on delivering superior business results. Aquity Solutions provides healthcare professionals with key services including: Medical Scribing, Interim HIM Services, Medical Coding and Medical Transcription.

Position Description:

Imagine if there was a chance to step into a career that allows you to understand what it takes to become a healthcare practitioner working directly with a Physician 1 on 1. As one of Aquity Solutions Virtual Medical Scribes you have the chance to do just that!

Every day you will get to enjoy paid shadowing with a provider and see what it takes to analyze, document, and diagnose a patient. You will understand how a physician approaches a patient visit, how to interpret symptoms, and learn how to help each patient by observing a physician in real time. All the while, you get to work in the comfort of your own home allowing for a more flexible and fluid schedule!

As one of Aquity Solutions medical scribes, you become a physician’s direct personal assistant helping physicians all across the nation! You will become the critical link for the physicians to handle all of their electronic medical records patient to patient. You will get to interpret and document the doctor patient visit and the clinical charting of each patient in its entirety.

YOU WILL…

  • Have a Competitive Wage and Benefits!
  • Work Directly with Physicians Gaining Valuable Clinical Charting Experience
  • Network Directly w/Physicians
  • Draft HPIs, PEs, ROSs, and Analyze Lab Reports
  • Provide EHR Charting Support Directly for Physicians as a Charting Assistant in Real Time

Requirements…

  • Have Recent Experience as a Medical Scribe, Medical Assistant or Medical Transcriptionist OR; Have completed courses or training in Anatomy and Physiology and Medical Terminology and have a strong desire to be trained as a Medical Scribe
  • The ability to work from home and a secure reliable internet connection at home.
  • Availability Monday through Friday during outpatient office hours between the hours of 7 A.M. – 7 P.M. EST or PST.
  • Minimum 3 shifts a week Monday – Friday with the ability to work an 8 to 9 hour shift time each week between the hours of 7 A.M. – 7 P.M.
  • Minimum of 10 months of employment with us.
  • Strong computer, typing, and listening skills.
  • Ability to type 45 – 50 wpm or more.
  • 18 years of age or older.
  • Authorized to work in the United States.
  • Currently live within the borders of the United States.

IT WOULD BE AWESOME IF YOU ALSO…

  • Have a training certification in an EHR/EMR (Epic, Cerner, Athena, etc.)
  • Specialty experience in EHR documentation with outpatient clinics
  • Strong leadership skills
  • Planning on going into medical, physician assistant, or nursing school in the future
  • Looking for a potential career!
  • Good understanding of technology and how it integrates with the medical industry
  • A passion for healthcare
  • You would like to work from home
  • Able to balance school and work

A LITTLE MORE ABOUT US…

  • This is a work from home position with a large opportunity for growth!
  • We offer a competitive wage and benefits
  • Our top-notch benefits package includes medical, dental and vision coverage, short-term and long-term disability, 401K savings plan, and paid-time-off.
  • We are an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

APPLY HERE

Data Entry Specialist

by | Oct 31, 2022 | Uncategorized

BairesDev

Who We are

BairesDev is proud to be the fastest growing company in America. With people in five continents and worldclass clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.

Data Entry Specialist at BairesDev

We are looking for Data Entry profiles to join our Talent Acquisition Team and participate in different projects made up of multicultural teams distributed throughout the world. This person must be proactive, detailoriented and demonstrate excellent analytical abilities, as well as teamwork and multitasking skills. This is an excellent opportunity for those professionals looking to develop in one of the fastest growing companies in the industry!

What You’ll Do:

  • Support the Recruiting area in the identification and initial contact of potential candidates for our searches.
  • Propose new alternatives to identify candidates.
  • Identify opportunities for improvement in the current processes of the area.
  • Manage the notices in the different job portals with which we work and evaluate the candidates that apply to them.
  • Identify and analyze professional profiles in job portals for the different searches we have open.

Here’s what we are looking for:

  • Proactivity and ability to work in a team.
  • Marked attention to detail in daily work.
  • 1+ previous work experience (is a plus).
  • Advanced English level.

How we do make your work (and your life) easier:

  • 100% remote work.
  • Hardware setup for you to work from home.
  • Flexible hours-make your schedule.
  • Paid parental leave, vacation & holidays.
  • Diverse and multicultural work environment.
  • An innovative environment with the structure and resources of a leading multinational.
  • Excellent compensation — well above the market average.
  • Here you can grow at the speed of your learning curve.
  • Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.

Every BairesDev team member brings something unique to our company.
We want to hear your story. Apply now!

APPLY HERE

Quality Control Specialist

by | Oct 31, 2022 | Uncategorized

HealthMark Group

HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

Our Data Entry role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.

Location: Can work remotely

Entry level job duties include but not limited to:

  • Preparing and sorting documents for data entry.
  • Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
  • Resolving discrepancies in information and obtaining further information for incomplete documents.
  • Reports directly to Quality Control/Data Entry Manager
  • Completes Data Entry of all requests
  • Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
  • Identify and accurately classify each request
  • Uphold HealthMark Group’s values by following our C.R.A.F.T.
  • Work quickly to meet the high-volume demand

Requirements:

  • Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
  • Attention to detail
  • Knowledge of grammar and punctuation
  • Ability to work to time constraints

When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.

Job Type: Full-time $14.00 to 16.00 per hour DOE

APPLY HERE

Claims Examiner I

by | Oct 31, 2022 | Uncategorized

American Specialty Health

Description

American Specialty Health (ASH) is seeking a focused Claims Examiner to work in a production environment. This position is responsible for the accurate review, input, and adjudication of claims in accordance with regulations, ASH standards and contractual obligations of the organization. Claims is an integral department of ASH’s offerings to empower people to live longer and healthier lives. We are responsible for tracking the receipt of claims, adjudication, and payment of claims. Due to the nature of the business and always evolving rules and guidelines, Claims is a fun and fast-paced team that enjoys working side by side, developing new ideas for efficiency, and prioritizes a strong focus on exceeding regulatory and contractual standards. Our driving mission is to offer world-class customer service (and expedited reimbursement) to healthcare providers on behalf of our members. Claims offers a career path progression that begins upon hire and allows development-focused staff to achieve two promotions in just one year. We succeed as a team and we prioritize professional development, considering ourselves an operational springboard to spring talented and driven employees toward their future goals.

Remote Worker Considerations:

Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area with company-provided technology equipment.

Responsibilities

  • Processes claims accurately and efficiently.
  • Reviews all incoming claims to verify necessary information.
  • Determines that correct member and provider records are chosen and utilized to process claims.
  • Enters claims data and information into the computerized Claims Processing System.
  • Maintains all required documentation of claims processed and claims on hand.
  • Adjudicates claims in accordance with departmental policies, procedures, state and accreditation standards and other applicable rules.
  • Maintains production standards; for direct data entry claims this includes processing an average of 31 claims per hour, with an accuracy rate of 98.5% over each pay period.
  • Verifies data of scanned paper claims at stated standards.
  • Provides backup for other examiners within the department.
  • Promotes a spirit of cooperation and understanding among all personnel.
  • Attends organizational meetings as required.
  • Adheres to organizational policies and procedures.
  • Maintains confidentiality of all claim files, claims reports, and claims related issues.

Qualifications

  • High school diploma required.
  • 6 months data entry experience with 10 key and word processing; minimum 10,000 keystrokes per hour required.
  • Experience processing medical claims and knowledge of medical billing terminology and coding strongly preferred.
  • Proficient in MS Office.

Core Competencies

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Ability to work and maintain production in a work-from-home (WFH) environment
  • Demonstrated ability to show self-discipline to meet production goals.
  • Demonstrated accuracy and productivity in a changing environment.
  • Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions, and to utilize constructive criticism to improve.
  • Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time.

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions

Work-from-home (WFH) office setting

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

APPLY HERE

Provider Enrollment Data Specialist

by | Oct 31, 2022 | Uncategorized

Rethink First

Rethink Behavioral Health is in search of a detail-oriented, tech-savvy, resourceful, and fast-learner to join our growing Enrollment and Credentialing team. We are a passionate group of individuals who take pride in knowing the services we provide allow our customers to focus on providing services to children and their families.

Rethink Behavioral Health is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (https://RethinkBH.com) provides clinical, staff training, and practice management tools for private ABA and other therapy based service providers in addition to full-cycle Billing Services.

We support mission-oriented companies that impact the lives of thousands of individuals with autism and their families. Our Kokomo office specializes in Revenue Cycle Management, as well as Enrollment and Credentialing Services. We are looking for professionals that are customer-focused and enjoy a fast-paced environment.

Remote opportunities are available only in the following states: CA, CO, FL, GA, IL, IN, MO, NE, NY, NC, PA & TX

Main Responsibilities:

  • Ensure strict HIPAA-compliant confidentiality with all client-related data
  • Review enrollment onboarding documentation for missing information
  • Follow all set policies and procedures for assigned tasks
  • Electronically file provider documents received
  • Set up new providers in credentialing database
  • Verify and obtain provider NPIs
  • Communicate new provider onboarding completion with Rethink Enrollment and Credentialing team
  • Verify provider license and certification renewals and update in database
  • Manage and distribute faxes received
  • Manage all provider CAQH updates and attestations
  • Use new provider information to create CAQHs
  • Report information to client assigned Enrollment Specialists
  • Maintain contact with team throughout projects assigned to ensure timeliness of completion
  • Conduct OIG Searches
  • Alert team members on paid invoices so they can begin enrollment

Requirements:

  • Ability to prioritize tasks according to timelines
  • Strong verbal and interpersonal skills
  • Willing to learn
  • Positive attitude and love a good challenge
  • Highly detail oriented and extremely organized
  • Be a team player and willing to ask questions
  • Self-motivated
  • Ability to multitask

Preferred Qualifications:

  • Minimum 1 year of experience working in an office setting
  • Proficient using Microsoft Suite (Excel, Outlook, Word)
  • Proficient using Google Drive
  • Proficient using Adobe Acrobat

Education:

  • HS Diploma or equivalent

Benefits:

  • PTO and Vacation Days after a 90-day introductory period
  • Paid Holidays
  • Generous Health, Denial & Vision benefits package 401k + Matching

Job Type: Full-time, Monday-Friday (8-5 PM)

Hourly

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Enrollment Change Processor

by | Oct 31, 2022 | Uncategorized

Our mission of “doing what’s right to change lives for the better” isn’t just a slogan. It’s the guiding principle in everything we do. The culture at Great Lakes has attracted employees who all share a belief in the value of higher education. They stay because we invest in our communities and reward people for doing what’s right.

Perform multiple complex duties; including monitor, review, evaluate, coach, and research unique or escalated accounts.
Job Responsibilities:

  1. Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy.
  2. Contribute to Continuous Process Improvement.
  3. Manage multiple conflicting priorities & consistently meet deadlines.
  4. Identify trends and problems.
  5. Ensure compliance with Federal regulations and departmental policies.
  6. Research and resolve complex and unique scenarios.
  7. Develop, maintain and distribute reports as necessary.
  8. Provide backup support as directed by leadership team.
  9. Perform quality control functions as needed.
  10. Work on special projects as assigned by leadership team.

EDUCATION:
Associate’s degree or Bachelor’s in Business preferred.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

  1. Service Excellence
  2. Oral communications
  3. Written communications
  4. Teamwork
  5. Accuracy/Attention to Detail
  6. Problem Solving
  7. Managing Multiple Priorities
  8. Decision Making and Critical Thinking
  9. Initiative

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

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Status Change Processor

by | Oct 31, 2022 | Uncategorized

Our mission of “doing what’s right to change lives for the better” isn’t just a slogan. It’s the guiding principle in everything we do. The culture at Great Lakes has attracted employees who all share a belief in the value of higher education. They stay because we invest in our communities and reward people for doing what’s right.

Review and process on customer accounts regarding their student loans. Responsible for researching information related to these activities.
Job Requirements:

  1. Commit to Performance Based Organization (PBO) and Easy to Do Business with (ETDBW) philosophy.
  2. Contribute to Continuous Process Improvement.
  3. Ensure integrity of data and information.
  4. Validate and update information in the Loan Servicing systems.
  5. Review prior lender service and payment histories.
  6. Staying updated on company and department communication, emails and procedures.
  7. Attending team meetings and required trainings.
  8. Completing corporate trainings and quarterly meeting with leadership
  9. Working your regularly scheduled work week. (Unless using ETO/Floating Holiday, FMLA or make up time if approved)
  10. Working required overtime as needed.

EDUCATION:
High school degree or equivalent required.

EXPERIENCE:

  1. 1 – 2 years customer service experience and/or general work experience preferred.
  2. Knowledge of Loan Servicing and/or Originations systems preferred.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

  1. Service Excellence
  2. Oral communications
  3. Written communications
  4. Teamwork
  5. Accuracy/Attention to Detail
  6. Working with MS Office
  7. Business Math
  8. Problem Solving
  9. Managing Multiple Priorities
  10. Basic Computer skills

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

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Absence and Time Tracking Partner

by | Oct 31, 2022 | Uncategorized

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Provide administrative and clerical support to Absence and Time Tracking Manager and the Payroll Team. Serve as a resource person to employees regarding absence and time tracking questions and needs.

JOB RESPONSIBILITIES:

  1. Maintain employee data in Workday (terminations, Time Off balances, Time Entry).
  2. Process all benefit and payroll paperwork for Nelnet associates including new hire paperwork, status changes, benefit election forms, termination paperwork, and other.
  3. Audit ERP and vendor reports
  4. Communicate with People Leaders when necessary
  5. Respond to associate questions regarding leave of absence plans, Time Off plans, Time Tracking function
  6. Cross audit other teammates work, as needed
  7. Process ETO Donation Forms and Requests
  8. Work to coordinate Federal & State FMLA and Nelnet Leave Of Absence policies with Leave of Absence Vendor.
  9. Administer Nelnet’s Paid Medical Leave plan and process paid leaves

EDUCATION:
High School diploma or equivalent required, and a 2-year college degree in a business-related field preferred.

EXPERIENCE:
At least one year administrative experience in Payroll and/or Benefits. Three years of work experience may be substituted for degree. Previous experience with ERP system, desired.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

  1. Moderate to advanced knowledge of Microsoft Word, Excel and Outlook, ability to navigate Internet and Intranet.
  2. Ability to appropriately work with confidential materials.
  3. Must have excellent customer service skills.
  4. Must be able to effectively communicate in writing, on the phone, and in person.
  5. Must be able to work effectively with diverse personalities and maintain professionalism when working with employees and vendors.
  6. Must be organized.
  7. Must be able to effectively work on multiple projects at the same time with strict deadlines.
  8. Must be able to work with a sense of urgency
  9. Analytical Skills
    Compensation range for this role is $40,000 to $50,000.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

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Data Entry Specialist (Contract Role)

by | Oct 31, 2022 | Uncategorized

At ALT, we envision a world where anything is an investable asset. Using trading cards, we’re establishing a proof of concept to create financial products that traditional financial institutions don’t support or recognize as collateral.

To date, we’ve raised over $100 million from thought leaders at the intersection of culture, community, and capital. Some of our investors include Alexis Ohanian’s fund Seven Seven Six, the founders of Stripe, Coinbase co-founder Fred Ehrsam, BlackRock co-founder Sue Wagner, the co-founders of AngelList, First Round Capital, and BoxGroup. We’re also backed by professional athletes including Tom Brady, Candace Parker, Giannis Antetokounmpo, Alex Morgan, Kevin Durant, and Marlon Humphrey.

ALT is a dedicated equal opportunity employer committed to creating a diverse workforce. We celebrate our differences and strive to create an inclusive environment for all. We are focused on fostering a culture of empowerment which starts with providing our employees with the resources needed to reach their full potential.

The impact you will have:
As the Data Entry Specialist at Alt, you will work with invaluable information important to scaling and growing our company.

You will:
Work with the Data team to build the best sports-card catalogue in the industry.
You have:
2 years of data entry work experience
Familiarity with sports cards
Strong working knowledge of G-suite and Excel
Meticulous attention to detail, follows processes and procedures as required
Strong ability to stay organized and manage workload efficiently
Superior level of verbal and written communication skills
Ability to enter data into Alt internal tools quickly and accurately

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Chat Specialists (03G7A)

by | Oct 31, 2022 | Uncategorized

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Job Description – Chat Specialists (03G7A)

Requisition Title: Chat Specialists (03G7A)
US-South Carolina

At Percepta, we bring first-class service across each market we support. As a fully remote Digital Engagement Specialist, in South Carolina, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You’ll Be Doing
The Digital Engagement Specialist (DES) must possess the skills to answer inbound chats, emails, and/or correspondence from customers and properly address inquiries.

The DES will deliver and foster a premier level of service for our client’s customers based on trust and respect. The DES must have a genuine passion for assisting customers in a positive manner and handling their concerns/inquiries with a high degree of care and competence.

The DES is an innovative initial contact point for customers. The DES provides an accurate and timely response to customer inquiries using the flow of an instant message conversation in real-time. The DES will help identify process improvement recommendations that drive customer satisfaction and advocacy.

During a Typical Day, You’ll

Maneuver effortlessly through various digital communication channels (chat, email, and social media) to provide the customer with prompt, courteous, and accurate information including:
Accurately respond to customer inquiries through instant messaging software
Utilize available resources to respond to customer inquiries
Communicate clearly and timely with two customers at a time.
Correspond with customers via mail, if working the Correspondence contact stream as needed.
Research and determine appropriate actions based on policies, procedures, dealer/region feedback, and job aids.
Be responsible for meeting all personal performance objectives including customer satisfaction, efficiency, quality, attendance, and punctuality, and takes individual accountability for meeting these objectives.
Take personal ownership and accountability for meeting customer needs, demonstrating appropriate levels of empathy, enthusiasm, skill, and expertise. Is consistently courteous with all customers, and keeps all customer commitments.
Remain knowledgeable and current with all policies, procedures, processes, and changes. Continuously improves customer handling skills, process knowledge, and company and product information.
Actively participate in team meetings, share knowledge, and recommendations with supervisor and team members. Participates in coaching and training opportunities, retaining and applying learning.
Adhere to and support all Percepta and Client ISO, Quality Systems, and Q1 initiatives.
Complete additional tasks/projects as needed.
Maintain professional working relationships

What You Bring to the Role

High School Diploma required. Associates degree or 2 + years college coursework completed preferred.
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent written communication skills
Ability to convey positivity through written communication
Know and understand basic grammar and business casual writing
Ability to communicate clearly and correctly, both in writing and on the phone, and respond effectively to follow-up questions
Dynamic and engaging written communication style
Excellent interpersonal and business communications – verbal and written
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Ability to answer and complete chats in a timely manner
Ability to use a desktop computer with multiple monitors
Typing skills – accurately type a minimum of 30 words per minute. Demonstrated ability to achieve telebusiness goals
Experience using CRM software is preferred
Must possess excellent decision making and problem-solving skills
Ability to maneuver through various systems to provide the customer accurate information
Displays professionalism and positive attitude to develop and nurture prospective relationships
Ability to effectively communicate with customers, managers, and co-workers
Demonstrate self-motivation and results-orientation
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Willingness to take on new assignments
Reliability; follow a logical, analytical approach to business conversations and chat dialogue
High level of trust and integrity
Exercise good judgment
Ability to work well within a close team environment, self-sufficient, resourceful, and works well with minimal supervision
Ability to build strong professional relationships and adapt approaches to different management styles
Must be able to multi-task
Knowledge of call center environment

What You Can Expect

Starting pay rate of $16.00 per hour
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k) with company match
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)

About Percepta
Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a Percepta team member, you can expect:

Culture of Service – to be treated like you are the customer from day one
Teamwork – belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value in your contributions
Respect – a team that is accountable, dependable, and gives you their full attention
Proactive – to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
Career Growth – lots of learning opportunities for aspiring minds
Diversity – be a part of our growing diverse and community-minded organization that is all about having fun!
Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and excellent benefits. Our programs provide incentives and promote physical, mental, and financial wellness.

Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test as a condition of employment. Percepta is an Equal Opportunity Employer.

Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.

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