by twochickswithasidehustle | Jun 23, 2022 | Uncategorized
ICUC is the global leader in Social Media solutions for 20 years. Our mission: to remind the world there are humans behind brands.
To date, the ICUC community consists of over 300 people, in over 35 countries, covering 50 languages around the clock. In an environment where the only constant is change, we connect brands and audiences across communities and social media. Fueled by a unique culture built in and around meritocracy, we bring the passion, the know-how and the balance necessary to maintain the charted course we set for ourselves: to be the best, we employ the best.
ICUC embraces and celebrates diversity and inclusivity. We are committed to creating a safe and respectful work environment and building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive and collaborative we are, the more great work we can create together.
Bring your passion for social media, brand management, and customer service to our team!
Do you love all things related to social media? Are you client-focused and a creative, strong writer? Would you like to help manage the online reputation for the world’s largest, most recognized brands? If you answered “Yes, that’s me!” we have an exciting opportunity for you! ICUC Social is looking for social media Content Specialists to join our unique, remote team that are available to work a combination of shifts, including days – 8AM – 4PM CST, evenings – 4PM -12AM CST, and overnight shifts – 12AM – 8AM CST.
Applicants must be prepared for a fast-paced, self-motivated, entrepreneurial lifestyle. You will be given the opportunity to work with a diverse group of people in a fun and ever-changing industry while expressing yourself creatively.
What you will do:
Review, monitor, and respond to comments posted on our clients’ social channels (Facebook, Instagram, Twitter, YouTube, etc.) on behalf of our clients using their unique brand voice.
Craft creative content to encourage participation and increase engagement across our clients’ social channels.
Provide our clients’ audience with an excellent experience through the clients’ social channels.
Escalate issues, observations, opportunities, and insights through the relevant channels.
Understand our clients’ social media strategy, tone-of-voice, and brand guidelines, to communicate with their audience efficiently.
Ensure the online community’s safety policies and brand guidelines are being followed by all members.
What you need:
Strong and fluent (C2 proficiency level) written communication (spelling, grammar, syntax) in English. Fluency (C2) in additional languages is an asset.
You can tailor your written tone and voice to match each customer.
Exceptional customer service skills.
Knowledge of, experience with, and a genuine interest for content being moderated in multiple industries.
Professional experience moderating and engaging across all social media platforms.
Experience writing, editing, and creating engaging content in the social media space using brand voice while following established guidelines.
Reliable high-speed internet with no data restrictions.
A current PC/laptop (tablets/smartphones are not compatible with our platforms) that can conduct video and audio calls.
An active Facebook account.
The Perks:
100% remote work – no commute or expenses associated with the traditional work environment.
Work anywhere – all you need is a reliable internet connection and laptop.
Enjoy working a variety of scheduled shifts – social media is not a typical 9-5 job.
Work with and learn from a diverse team, we’re global and so is our workforce. Our team members come from all walks of life with a variety of experiences.
You get to share your expertise with our clients’ audiences.
ICUC encourages all qualified candidates to apply and has an exceptional record of accommodating the needs of our staff. If you require accommodation at any stage of the application process, please let us know.
ICUC thanks all applicants, however only those who qualify for next steps will be contacted.
Privacy Policy
APPLY HERE
by twochickswithasidehustle | Jun 23, 2022 | Uncategorized
As an Independent Contractor, you choose the days per week and hours of the day you work, from any country in the world! We provide an online scheduling tool that makes it easy to share your availability and for us to offer assignments to you. We are excited about your interest in becoming an independent contractor with our team.
Our compensation starts at $0.40 per audio minute with opportunities to participate in higher-paying assignments over your time with us.
To apply and see if you are qualified to be a transcriber, it only takes four steps:
Download the instructions and transcription program
Download the audio file test to be transcribed
Begin the transcription test
Fill out the application form and upload your test
We will review your application and give you an answer within 48 hours of receipt of the test. Good luck!
APPLY HERE
by twochickswithasidehustle | Jun 23, 2022 | Uncategorized
time type
Part time
posted on
Posted 30+ Days Ago
job requisition id
R0005848
Security Clearance required:
No clearance required
Cognosante is on a mission to transform our country’s healthcare and national security systems. With our health and security-focused solutions, we help public sector organizations achieve the important task of providing the best possible public services to American Citizens. From Enterprise IT, Data Science, and Security Services, to full-scale Consumer Engagement and Interoperability solutions, we are moving government services forward with transformation and innovation. Learn how we are making a difference in people’s lives today!
Job Description
The role of the Quality Analyst is to perform quality assurance audits on phone calls, emails, and chats. The analyst will review and grade customer contact events for technical accuracy, compliance to policies and procedures, and observable soft skills. The analyst may also provide measurements to help gauge the customers overall level of satisfaction with the contact event.
Schedule, Reporting and Training:
PART TIME Employees: A typical workweek will consist of 4-hour shifts per day, Monday- Friday, between the hours of 8am – 5pm EST. Two shifts are available, 8am – 12pm and 1pm – 5pm (all times based on Eastern Time Zone). All employees are required to commit to at least 20 hours per week.
Training will include 2- 3 weeks of remote web based training and 9 – 10 weeks of additional on the job training. Classes will run 4-5 hours per day, Monday- Friday, between the hours of 8am – 5pm EST. Breaks will be administered.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Requirements:
Must have a safe and secluded at-home office that is free of normal household distractions
Typing speed of 35wpm with at least 85% accuracy
Must have a home PC equipped with MS Word and MS Excel
Must be proficient with MS Word and Excel
Must have basic computer skills
Strong customer service skills required
Strong verbal and written skills (excellent grammar, punctuation and spelling required)
High school diploma or GED required. College degree preferred.
Competencies
To perform this job successfully, the individual should demonstrate the following competencies:
Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Quality Management– Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.
Language Skills
Must have strong written and verbal communication skills.
Computer Skills
To perform this job successfully, an individual should have knowledge of database software, spreadsheet software and word processing software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
Quick tips on virtual hiring success:
Test your tech—make sure your internet connection and video conferencing program are both working prior to your interview.
Dress appropriately—dress for success and ensure your surroundings are tidy.
Be prepared—do your homework, rehearse your responses to key interview questions, and prepare your own questions.
Be personable—make eye-contact, smile often, and demonstrate enthusiasm for the role.
Remove distractions—engage with the interviewer by removing all distractions, including your smartphone.
Cognosante will not provide sponsorship for employment-based immigration benefits for this position.
APPLY HERE
by twochickswithasidehustle | Jun 23, 2022 | Uncategorized
Job Description
This position is available as a remote position. If you’re searching for a full-time, permanent work-at-home career, we’ve got an opportunity for you to join our fast-growing team! Currently, we are employing legal residents of the following states: (AL, AZ, AR, DE, FL, GA, KS, KY, MD, MI, MS, NV, NC, OH, OK, PA, SC, TN, TX, VA, WV, WI or WY). H-1B Visa Sponsorship Not Available, W2 only.
Join one of Pennsylvania’s fastest growing companies today! WebstaurantStore, a division of Clark Associates, is looking for intermediate to mid-level candidates who possess strong writing and research skills to join our growing company as Content Expert Reviewers. This role focuses on editing engaging written and visual content for our website, teaching writers about our style guidelines and industry trends, and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.
As a Content Expert Reviewer, you will:
Edit in-depth product descriptions with the perfect blend of creative and technical writing skills
Regularly correspond with writers in the department to help them understand our style guidelines and industry standards
Maintain quality control by reviewing small- and large-scale content updates, marketing materials, and other site text and employee work
Help advise on best practices for user experience on our site
Participate in team meetings and product trainings
Identify trends in edits or inefficiencies with our work and develop ideas to improve those areas
Attend conferences related to the food industry and develop a knowledge of the food service industry to share trends and standards with the department
Ideal Qualities for Role:
High attention to detail
Passion for accuracy
Great organizational skills
Past experience with editing
Solid written and verbal communication skills
Receptive to feedback on work and comfortable giving feedback
Completes tasks in a timely manner
Embraces change and suggests ideas for improvement
Takes initiative to solve problems independently
Superior research skills
Willing to question for clarity to ensure the best solutions are provided for our customers
Views projects with a critical eye and seeks out areas to improve
We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match. Employees also enjoy regular food service industry training from top manufacturers and product experts.
Our Pennsylvania headquarters feature an on-site fitness center, regular training sessions, game room, and the chance to cook and eat delicious meals in our test kitchen, outfitted with some of our newest and best professional restaurant equipment.
As a WebstaurantStore remote employee, you’ll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally.
To qualify, candidates must have:
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 25mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used by WebstaurantStore to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.); PO Boxes are not supported; as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Work from home benefits include:
The essential computer equipment, such as hardware and software, needed to perform your job.
If you’re ready for a challenge, and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Content Expert Reviewer position with you! Submit your resume and apply online today.
Remote work qualifications
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 25mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, NC, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.
APPLY HERE
by twochickswithasidehustle | Jun 23, 2022 | Uncategorized
Position description:
This is a remote opportunity.
Gubagoo, an affiliate of Reynolds and Reynolds, is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.
Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.
Responsibilities:
- Handle customer inquiries and complaints via online chat
- Provide information about the products and services via online chat
- Troubleshoot and resolve product issues and concerns via online chat
- Document and update customer records based on interactions via online chat
- Develop and maintain a knowledge base of the evolving products and services
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Requirements:
Excellent customer service skills and ability to work in a fast paced environment
Must have your own computer or laptop with a webcam, microphone, and external mouse
Computer must have a minimum of 8 GB of RAM, 64bit Operating System, and 8th Generation Intel Core i3 equivalent or higher
Quiet, dedicated work space free from distractions
Able to attend 5 weeks of remote training, Tuesday – Saturday between the hours of 11:00 AM – 7:30 PM EDT
APPLY HERE
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