Operations Specialist

Girls Who Code

The PT Operation Specialist in this role will also be responsible for ensuring that students have access to technical equipment necessary to participate in our Summer Programs (Wifi and/or Laptops), while simultaneously managing inbound for all pre and post program technical and logistical needs.

This is a part time, remote, temporary (up to 20 hours per week) position from April through August 2023 at $25/hour. Schedule and hours will vary weekly. Candidates should have flexibility to work weekdays between normal business hours.

Responsibilities: Program Logistics and Student Support

  • Work with the Program Manager to develop and execute our technical fulfillment process and connect with vendors when necessary.
  • Coordinate logistics for last minute requests and work with vendors to ensure timely delivery of equipment
  • Collect, track and monitor student accommodations and ensure support resources are coordinated for successful participation in our programs

Responsibilities: Onboarding and Communications

  • Support communication content creation to orient students and families to our tech fulfillment process, delivery logistics and technical troubleshooting
  • Manage inbound and respond to pre and in-program inquiries in a timely manner
  • Triage and escalate student and family inbound to inform process development, updating of program assets or cross-team collaboration

Requirements:

  • 2+ years of experience with operations, customer service or customer facing roles. Prior experience with education or non-profits is a plus.
  • Language Requirement: English; Spanish a plus.
  • Excellent communication and people skills with an ability to balance priorities, strategize, and work with a variety of internal and external stakeholders.
  • Experience with Zendesk, Google Suite (Sheets) and/or Excel and Salesforce preferred.
  • Fastidious record keeping and organization
  • Reliable internet connection
  • Experience working with culturally diverse communities, specifically historically underrepresented groups is a plus.
  • Comfortable working independently and being a part of a remote, distributed team
  • Demonstrated ability to adapt to new technology platforms and tools
  • Passion for our mission to close the gender gap in technology fields through a commitment to diversity, equity, and inclusion

APPLY HERE

Onboarding Project Coordinator

Immedis

Description

Immedis is a purpose-built, global payroll platform that supports the complete end-to-end payroll cycle and provides advanced reporting and real-time data analytics – addressing its client’s global payroll needs in 150 countries worldwide.

Immedis is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognized as a Great Place to Work for 7 consecutive years, a Best Workplace for Women for the past 3 years and most recently, we were delighted to be recognized as a Best Workplace in Tech for the accreditation first year.

Our global footprint encompasses 35 offices worldwide and we do business across 100 countries daily. We have over 1,600 employees globally and are currently looking for the newest member of our team

We are looking for an Onboarding Project Coordinator to join our team in the US.

Responsibilities

  • Creation and execution of project plan following Immedis methodology.
  • Responsible for overall delivery of project following agreed-upon timelines with clients and internal stakeholders as well as completion and sign-off of exit criteria.
  • Create and maintain comprehensive project documentation within PMS (Celoxis) on weekly basis.
  • Coordinate internal/external resources to ensure project milestones/timelines are met.
  • Responsible for the successful completion and delivery of all project deliverables.
  • Responsible for a successful transition to Service Delivery Team.
  • Handover documentation
  • Client/Partner introductions
  • Assisting with the setup of payroll processes, parallel runs and system set-up.
  • Support all onboarding technical deliverables and activities to onboard a customer.

Requirements

Skills you need to have:

  • Excellent client communication and stakeholder management skills
  • Strong organizational and time management skills
  • Ability to multitask
  • High attention to detail and accuracy
  • Willingness to dive into projects and assist where necessary while maintaining a positive attitude
  • Previous payroll experience is a plus
  • Previous project experience, skills and qualifications preferred

Benefits

Why work with us?

At Immedis, We are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential.

Recognised as both a Great Place to Work and Deloitte’s Best Managed Company, we believe that recognition goes much deeper than just financial rewards. Therefore, in addition to a competitive salary, we also offer an exclusive benefits package that includes:

  • Competitive Salary
  • Bonus
  • Healthcare contribution
  • 401k contribution

APPLY HERE

B2B Social Media Specialist (Part-Time)

Yelp is looking for a part-time Yelp for Restaurants Social Media Specialist for our growing Social Media team. The ideal candidate knows how to tell a good story, is quick to adapt to the ever-changing social media and restaurants landscape and can pull metrics to prove success. He/she/they also believes that the best B2B marketing is really all about human connections.

As the sole restaurants-focused social media specialist on the team, you’ll work with other team members inside and outside of Yelp to develop content that generates restaurant owner traffic to Yelp for Restaurants. The goal is to make meaningful and helpful connections with business owners while building relationships that reintroduce the new Yelp for Restaurants to an industry with strong opinions about the Yelp brand.

You will handle the day-to-day management and growth of Yelp for Restaurants’ corporate social media presence across Instagram, TikTok, Twitter, Facebook, YouTube, and LinkedIn. You should have a direct knowledge of the B2B social landscape and a passion for building communities of business owners online and for creating engaging content.

This is a unique opportunity to join a growing Social Media team, contribute to Yelp’s growth, and be a part of Yelp’s first internal startup.

We are seeking a long-term, 25-29 hours per week, Specialist to support our efforts.

We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.

This is a part-time role based in the United States.

Where You Come In:
You will manage the Yelp for Restaurants content calendar for Instagram, TikTok, Twitter, Facebook and LinkedIn, including copywriting and visual asset creation.
You will handle the day-to-day posting of content and social community interactions and conversations on the Yelp for Restaurants Instagram, TikTok, Twitter, Facebook, and LinkedIn pages.
You will moderate and respond to comments on organic and paid posts across all social pages.
You will identify trends and conversations in the restaurant space for content creation opportunities.
You will utilize social listening/sentiment tools to recommend enhancements to the Yelp for Restaurants social strategy.
You will work closely with the Yelp for Restaurants marketing team to sync social content with new articles, events (in-person and virtual), and campaign themes.
You know how to run paid social campaigns.

What it Takes to Succeed:
Bachelor’s Degree: Journalism, Communication, English, or relevant professional experience.
You have 3+ years of direct, hands-on experience supporting B2B social properties in a corporate environment.
You have experience with B2B social media copywriting and asset coordination for multiple accounts.
You have video centric social experience with channels such as: Instagram, YouTube, TikTok, etc.
You have experience with community management.
You must be a creative at heart with the ability to contribute to social media content.

Compensation range is $25-$32 an hour.

Interested? Please submit a resume and portfolio.

LI-Remote

LI-CY1

APPLY HERE

Online Data Analyst

We are hiring freelance (English) speaking Online Data Analyst’s for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography.

This is a freelance position on a flexible schedule – you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. The project offers a variety of tasks, and work is paid per task.
Requirements
● Full Professional Proficiency in English
● You must be living in The United States of America the last 2 consecutive years
● Ability to follow guidelines and do research online using search engines, online maps and website information
● You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in The United States of America
● Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance)
● Applicants must be 18 years or over. ID verification must be attached when submitting your application.

Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks.
Why Join the TELUS International AI Community?
● Earn extra income
● Access to our community wellbeing initiative
● Remote work & Location Independence
● Be your own boss
● Flexible Hours to fit in with your lifestyle
● Be a part of an online community
What’s next?
If this sounds like a role you’d be interested in taking on, please apply below.

APPLY HERE

Remote Online chat specialist

Company Description
The “right fit” must be determined with care. Our extensive knowledge of the legal and regulatory environment assures our client’s plan design and operation will meet these requirements. We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing plan contributions and asset accumulation.

Job Description
Responsibilities:

Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
Crete relationships with new customers to better understand and achieve their needs
Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
Promotes interest in client products and services
Consistently achieves established standards of the position
Continually portray and project a positive and professional image.
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
Promotes interest in client products and services
Consistently achieves established standards of the position
Continually portray and project a positive and professional image
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
This position is also a remote position in which you will be working from home
Qualifications
Requirements:

High school diploma or equivalent.
Experience in customer service.
Strong telephone etiquette.
Familiarity with CRM tools.
Excellent communication skills.
Ability to manage multiple tasks at once.
Ability to adapt to different personalities.

APPLY HERE