by twochickswithasidehustle | Jan 29, 2023 | Uncategorized
Elevance Health
Job Description:
Responsible for operating a data entry device to key and/or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer. Primary duties may include:
- Performs daily reconciliation of customer claims.
- Requests account adjustments.
- Provides superior quality outcomes by taking ownership of claims to ensure timely resolution or follow-up.
- Processes a minimum of 250-300 claims per day and accounts for all claims in assigned batches.
- Achieve and maintain an accuracy rate of 98%.
- Foster a professional and positive attitude.
Requirements
Data Entry Operator I
- HS diploma or GED; or any combination of education and experience which would provide an equivalent background.
- Incumbent must have knowledge of claims operations, services and the various operations of the organization, products, and services.
- Previous experience using PC, database system, and related software (word processing, spreadsheets, etc.) is required.
Data Entry Operator II
- HS diploma
- Minimum of 2 years data entry and customer service experience; or any combination of education and experience which would provide an equivalent background.
Preferred Qualifications
- Flexible Work at Home position
- 10 Key entry
- Provides superior, professional, courteous service to customers, timely and accurate resolution of claims entry
- Makes significant contribution to work team as an independent problem solver and decision-maker who works without significant guidance
- Processes 135-200 claims per day as needed.
- Metrics – quality (rated at 98%), audit a min of 30 per month for associates, looking for very high quality, production (90%-125%).
- May assist with other duties as assigned.
For candidates working in person or remotely in the below locations, the salary* range for this specific position is $11.60/hr. to $25.55/hr.
Locations: California; Colorado; Nevada; Washington State; Jersey City, NJ; New York City, NY; Ithaca, NY and Westchester County, NY
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Job Level: Non-Management Non-Exempt
Workshift: 1st Shift (United States of America)
Job Family: ADM > Office/Admin Support
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short- and long-term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
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by twochickswithasidehustle | Jan 29, 2023 | Uncategorized
Allina Health
Job Summary:
Enter clinical and other data, create reports, and assist with department administrative needs. Transcribe, decipher, and code alphanumeric data from source documents and verify data for accuracy and completeness.
Key Position Details:
Job Description:
Principle Responsibilities
- Enter and manage data
- Enter clinical data, customer data, department data, charges, billing codes, mailings, etc.
- Verify and validate data for accuracy.
- Review source documents for completion and accuracy.
- Take action to correct source document errors.
- Transcribe data.
- Create reports.
- Utilize database to generate reports.
- Assist with administrative needs of department.
- Scan documents.
- File documents.
- Other duties as assigned.
Job Requirements
- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
- 0 to 2 years in data entry and computer experience preferred and
- 0 to 2 years in medical terminology preferred
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by twochickswithasidehustle | Jan 29, 2023 | Uncategorized
Cigna
The Data Entry Senior Representative (DESR) will deliver specific delegated data entry tasks assigned by a supervisor. In addition, will complete day-to-day data entry tasks without immediate supervision, but will have ready access to guidance from more experienced team members.
The DESR will be required to:
- Complete data entry of 500 pages per hour and maintain records or source documents for data input Documents include member medical records and prospective forms
- Maintain a minimum of 95% procedural accuracy of both input and output data by visual examination and ensure satisfactory condition of data input and output.
- Provides for distribution of reports after preparation
- Assigned tasks involve a degree of forward planning and anticipation of needs/issues.
- Ability to resolve non-routine issues escalated from junior team members.
The DESR will:
- Deliver straightforward administrative and/or other basic business services in Data Entry
- Issues tend to be routine in nature
- Good knowledge and understanding of Data Entry and business/operating processes and procedures
- May handle complex assignments
- May be responsible for instructing, directing, and checking the work of lower-level data entry operators
- Works to clearly defined procedures under close supervision
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 21 – 32 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.
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by twochickswithasidehustle | Jan 28, 2023 | Uncategorized
What Customer Operations Support contributes to Cardinal Health
Responsible for answering emails/fax from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center.
Schedule details:
Your new hire training will take place Monday-Friday, 8:30am-5pm EST, mandatory attendance is required. Once you have completed new hire training, you will take part in a shift bid to determine your schedule.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8am-9pm EST Mon-Fri and 9am-3pm EST Sat. Agents assigned a shift with a Saturday workday will receive a shift differential of $1/hr. Agents assigned a shift that ends at OR after 8pm, will receive a shift differential of $2/hr.
In addition, based on seasonal fluctuations in volume, there are times throughout the year where overtime is mandated.
Qualifications:
High school diploma required
2-4 years experience preferred
Prior computer experience using Microsoft Office systems required
Customer service experience preferred
Previous Fax experience preferred
Prior experience in data entry
Accountabilities in this Role:
The Customer Care Specialist is responsible for performing all tasks relative to translating the customer’s information, including, but not limited to, demographics, product information, and order information.
Process customer order(s)
Makes decisions on document interpretation
Enters accurate information into the system
Meets performance and service level goals outlined by the department
What is expected of you and others at this level:
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
Anticipated salary range: $16.75/hr
Bonus eligible: No
Benefits: Health insurance, 401k Contributions, Paid Time Off, Vacation, STD/LTD
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by twochickswithasidehustle | Jan 28, 2023 | Uncategorized
Data Processor
IMPORTANT TO KNOW
• Remote position
• 1-2 weeks training provided during working hours.
• Hours range: 8:00 am to 5:00 pm CST, Monday Thru Friday
• The Resource needs to be in Central Time Zone
• Resource will be paid as a W-2 employee by the staffing supplier.
JOB SUMMARY
This position operates in a virtual/work from home environment retrieving and routing phones message to the appropriate channel. Messages will be retrieved/distributed through email and tracked through a shared excel spreadsheet. Another responsibility of the position will be to retrieve through email, photos and auto repair estimates and upload the documentation and assign to an appropriate staff member to handle.
ESSENTIAL JOB FUNCTIONS
Responds to voice mail messages, retrieves in a quickly, efficient manner and swiftly distributes to appropriate handler. Responsible for efficient and accurate upload of paperwork and photos which ensures the proper channel is assigned, and that the estimator has the appropriate information to complete an auto estimate.
PAY RANGE
$16-$18.50/hour – Depending on experience
PHYSICAL ENVIRONMENT
This role is currently virtual as work from home and will require a stable internet connection as well as a secure location away from others. In the future this role may operate in an open office working environment which will include normal and customary distractions, noise, and interruptions.
Education Requirements
High School diploma or equivalent required.
EXPERIENCE REQUIREMENTS
• 1 Year of Customer Service Experience preferred
• Ability to multitask
• Adequate computer/typing skills
• Great communication skills required
SPECIAL SKILL REQUIREMENT
Strong verbal communication and listening skills – Proficient in English written and verbal communication skills – Assumes personal responsibility for actions – Possesses flexibility to work in a fast paced, dynamic environment – Possesses strong technical aptitude including the ability to master multiple windows simultaneously.
Interview Process:
Type of interview-Webex provide Webex link
Length of interview-20-30 min
1 interview
About Farmers Insurance®
Farmers Insurance® has been serving its customers since 1928. We are committed to providing industry-leading products and first-rate services to our customers. Today, we are one of the country’s largest insurers of vehicles, homes and small businesses. Farmers is headquartered in Los Angeles (CA) with additional offices in Austin (TX), Grand Rapids (MI), Warwick (RI), Kansas City (KS), Oklahoma City (OK), Seattle (WA), Wilmington (DE), Cleveland (OH), Plantation (FL), and Phoenix (AZ). We have more than 21,000 employees and close to 6,000 non-employees in our workforce.
Ambition Statement
We’re proud of more than 90 years of serving our customers and excited about the future as we continue to evolve to meet their needs. Our ambition is to be the leader in delivering peace of mind, innovating for customers whenever and wherever they need us.
Community Involvement
Giving back, serving others and making a positive impact in communities across the country is at the core of Farmers’ social responsibility efforts.
Diversity and Inclusion
Our commitment to diversity and inclusion is the foundation of our organizational culture and we strive to foster an engaging and dynamic workplace. Farmers Insurance® has been recognized for its strong dynamic culture and has earned top marks in the Corporate Equality Index.
Great Place to Work
Over the years, Farmers Insurance® received recognitions as one of the best places to work. Below are the recognitions we received in just year 2021:
• Fortune Best Workplaces for Millennials™ 2021
• Fortune 100 Best Companies to Work For® 2021
• Fortune Best Workplaces in Financial Services Insurance™ 2021
• Great Place to Work’s Best Workplaces in Texas™ 2021
• Best Place for Working Parents 2021
• Best Places to Work for LGBTQ Equality 2021
• Los Angeles Business Journal Diversity, Inclusion + Equity Honoree 2021
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