Billing Associate

Callen-Lorde Community Health Center


Callen-Lorde is seeking a friendly and organized individual with billing experience in medical settings to join our staff as a Billing Associate (BA). The BA is responsible for maintaining an efficient flow and accurate accounting of patients through the various medical, behavioral health and oral health services within Callen-Lorde. The BA must be courteous, patient, and professional at all times. Daily responsibilities will include patient accounts management, insurance verification, claims submission, re-billing/corrections, transaction adjustments, payment entry and reconciliation.

Work Schedule/Salary/Benefits

Callen-Lordes main site in Chelsea is open Monday through Saturday. This is a full-time position with normal business hours (Monday-Friday, 8:00-5:00pm). Occasional evenings may be required. Salary will be based on experience and accompanied by an excellent benefits package including an exceptional no cost medical plan option for you and your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Accounts, Tuition Assistance, TransitChek, a generous paid time off plan, and a 403B retirement savings plan.


  • High school diploma or equivalent required, additional education preferred.
  • 6+ months’ experience in a medical services environment, specifically with Medicaid billing preferred.
  • 6+ months’ experience of performing extensive data entry preferred
  • Knowledge of Federal & NY State patient privacy regulations/laws.
  • Proficiency in Microsoft applications (i.e. Outlook, Word, Excel and PowerPoint)

Personal Characteristics, Skills, and Abilities

  • Ability to remain calm, focused, and helpful under stress.
  • Ability to handle multiple, simultaneous tasks.
  • Strong work ethic and excellent attention to detail.
  • Strong interpersonal skills and relationship-building skills
  • Ability to work effectively with diverse populations, including lesbian, gay, bisexual, and transgender communities.
  • Commitment to the mission of Callen-Lorde.