Media Researcher

Are you news obsessed?
Do you really enjoy discovering new podcasts, TV shows, or magazines?
Is Google your best friend when you come across something you’re unfamiliar with?
If this sounds like you, we’ve got your perfect career.
If we have already captured your attention and this sounds like your dream role, we expect you to read the entire career description before you apply!

We call this role Media Researcher because that’s exactly what you’ll be doing!

At its core, this role is about amplifying our authors’ message. What you do is research the media outlets that are a perfect fit for them (whether that be a podcast, journalist, influencer, news outlet, conference, etc.). You do it by understanding an author’s strategy and being obsessively concerned with getting tasks done.

Here’s how it works:

An author and their Impact Specialist work together to create a stellar campaign strategy that helps the author achieve their marketing goals. This is where you come in:

You start by connecting with the Impact Specialist to understand the author’s strategy and what types of media contacts they’re looking for. Then you take off and are free to do what you do best: research!

Here’s a sneak peek at what your day-to-day will look like:

You’ll receive a research assignment
You’ll take time to dive into the necessary materials (author background, media strategy, and details of the research assignment)
If needed, you’ll check in with the Impact Specialist with any initial questions you have
You’ll use your masterful sleuthing skills to complete the research
You’ll enter your research finds directly into Scribe’s media contact database
Basically, you are the ignition to an author’s media and outreach strategy. You do the initial work that makes an author’s media success inevitable!

If you can nail that, you’re probably pretty awesome, which brings us to an important question:

Who are we and what do we do?
We’re Scribe Media, and our mission is to help everyone on earth write, publish and market their book.

The problem is that writing and publishing books are, for most people, a painful and difficult process, loaded with uncertainty and aggravation. Our goal is to make it as simple as possible, so that as many people as possible can do it.

We have multiple ways we help people do this. We can edit and publish an already written manuscript (Scribe Publishing), or we can help people write their book using a structured process with our guidance (Scribe Guided Author), or we can do a structured interview process that gets the book out of them in their words and their voice (Scribe Professional).

And if you can’t afford our services, that’s fine. We give away all of our information for free. Seriously, it’s called Scribe Book School, and it’s better than any paid course on the internet.

You can see some press about us here.

And you can see some of the books we’ve already published here.

Why our work matters
Our company was started because a frustrated entrepreneur wanted to put all of her incredible knowledge and ideas into a book, but didn’t have the time to write it or the patience to deal with the frustrating publishing process. So we solved her problem. The origin story is here.

Her book became an amazing success, and we realized the world was full of these people–smart people who should write a book, but don’t, because the process is so painful.

These people want to write books, but don’t have the time or desire to do it the old way, and that’s why Scribe exists: we help people turn their ideas into books that both cement their legacy and impact the world.

Our process has worked for over 2,000 authors in seven years, and we’re growing fast. Our ultimate goal is to help everyone on earth write and publish a book.

If we do that, we’ll help create many thousands of books that would never have otherwise existed, changing the lives of millions of people. That’s really exciting to us.

To see what we mean, here are some author success stories and videos of authors talking about what their books mean to them, and to their readers.

But if you really want to see why we do this…just watch this video of an author we worked with, Philip McKernan.

What’s it like working with Scribe Media?
We’re not going to try to pitch you a load of corporate doublespeak bullshit about how great we are. Instead, we’ll just show you proof.

These are all real Crew members, speaking openly and honestly about all aspects of what it’s like to be part of Scribe Media:

The 3 Things Applicants Need to Know

Who Should Not Work At Scribe?

What’s It Like To Work At Scribe?

You can see a bunch more videos here, on our YouTube Channel.

This is the operating system for our Crew: The Scribe Culture Bible.

We are consistently ranked the #1 Best Place To Work in Austin.

Also, Entrepreneur Magazine said we have the #1 company culture in America.

And, our President and CEO was named the #1 CEO in Austin and EY Entrepreneur of the Year.

You In? Awesome, here are the details:
Location

Remote
Type of Employment

Freelancer
Necessary Skills & Qualifications

Here is the list of skills we believe are necessary for this career:

Courageously Curious & Communicative: You want to know how everything works and you’re not afraid to ask questions when learning a new skill. You’re naturally communicative and collaborative because curiosity is what drives you.
You Are Organized & Task-Oriented: This is not a job for someone that is sloppy with details. You are an expert at juggling multiple projects at once, and you’re able to get things done and keep up with your projects.
Impeccable Attention to Detail: Yes, you see the big picture. You see the small picture, too. If anyone’s ever looked over your shoulder to find a missing item, they were elated when they realized, nope, nothing to catch because you handled it! In fact, impeccable attention to detail is so important, on the application when it asks you “what is your favorite animal” we want you to put “attention to detail is my middle name”.
You Are Self-Motivated and Very Good at Getting Things Done: This is an absolute must. You must be the definition of a doer and very self-motivated. You thrive when you can manage yourself and your workload without someone looking over your shoulder. NOTE: Hard work does not mean endless hours. It only means accountability. There is no coasting and no hiding here. If the idea of being held accountable to achieve real results excites you, this is the right Crew for you!
Strategic and Critical Thinking: Ability to thrive in fast-paced environments, embrace the unknown, and adapt to a quickly changing environment without losing the thread on project goals. You can accurately analyze and assess the needs of an author and quickly identify potential media opportunities for them. You set clear expectations for yourself and others for successful outcomes and you can easily assess and pivot to meet those expectations.
Salary & Benefits

Competitive Pay: Payment will be a flat rate per project and will be determined by the size of the project:
Light: $120
Medium: $250
Heavy: $375
Yes, I know what you’re thinking—if you are a successful freelance researcher this is probably less than your normal rate. But, remember that the reason you have to charge $100-$150 an hour to regular clients is because you have to bake into your fee all the unpaid time you spent finding the client, negotiating your deal, admin work, etc. Working with us, there is none of that unpaid time. What most freelancers find is that though the hourly rate is a little less with us, they actually make more money in total, and their quality of life goes up because they are doing less work that they don’t like.

Be Part of a Crew: This role is intended to begin as freelance, but there is real potential to move to full-time, given you want this and you do a great job. We see ourselves as a crew of people who are working hard together to accomplish a specific mission (help everyone on earth write, publish and market their book), in service of a larger purpose (help people share their story and leave a legacy of impact on others). We also have a pretty cool set of principles that we live by as a crew, you should check it out.
Freedom: You can work from anywhere—we don’t care. We only care that you have reliable phone and internet connections and that you do your job well.
Fun & Fast-Paced Work: We don’t have boring days. Some are hectic, some are hard, and some are incredibly rewarding…but they are never boring and never exactly the same. That’s what happens when you’re solving real problems for people.
Work with Interesting People: Past authors include major company CEOs, famous entrepreneurs, professional athletes, and people with amazing personal stories.

APPLY HERE

Account Coordinator

Blue Corona

Blue Corona is a technology-enabled digital marketing company that helps residential service businesses increase leads and sales. For each client, Blue Corona implements inbound internet marketing strategies such as pay-per-click (PPC) advertising, search engine optimization (SEO), website design and development, and marketing analytics services to measurably increase marketing performance.

As an Account Coordinator, you serve as a trusted resource for our valued clients. You are responsible for ensuring client satisfaction, delivering on client requests, and improving the overall client experience through prompt and helpful service. You will handle inbound client requests utilizing our internal ticketing system to deliver timely and thorough responses to our clients’ needs. You will work closely with our internal team of webmasters, designers, SEO specialists and PPC specialists to deliver outputs related to our clients’ websites and digital marketing campaigns. Your goal is to become a helpful, knowledgeable resource for our client base, driving more value and increased client satisfaction.

Responsibilities

  • Responding to inbound client requests via our internal ticketing system in a timely, thorough manner
  • Interacting with clients in a proactive manner to ensure our marketing strategy aligns with their business goals
  • Communicating client needs and goals to the internal team of strategists and specialists
  • Meeting with clients to review marketing campaign performance reports
  • Executing minor website updates in WordPress upon client request
  • Educating clients on the ins and outs of their marketing campaigns
  • Ensuring customer satisfaction and client retention
  • Communicating via phone/email with clients on a weekly basis
  • Staying up-to-date with the latest digital marketing trends and market shifts
  • Staying up-to-date with client industry trends and market shifts
  • Building strong relationships with both clients and the Blue Corona team

Ideal Candidate

  • Exemplary organizational, attention-to-detail, time-management, and follow-up skills
  • A strong work ethic and a “do whatever it takes to get the job done” attitude
  • A passion for helping businesses grow
  • Exceptional customer service and relationship-building skills
  • Ability to solve complex problems and resolve conflicts
  • A 4-year college degree (an advanced degree is desirable)
  • A desire to launch a career in digital marketing
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)

Blue Corona Perks & Benefits

  • Flexible/remote working opportunities
  • Quarterly bonus plan
  • Generous paid time off policy
  • Health/vision/dental coverage
  • Health Savings Account with employer contribution
  • 401(K) with Company matching
  • Fitness stipend
  • Company celebrations and events
  • Company-branded swag

APPLY HERE

Long Term Disability Case Manager

Symetra Financial

About the role

Make timely, accurate, and customer-focused Long-Term Disability claim decisions. Work closely with clinical, vocational, employer, financial, and other informational internal and external sources to capture data, compare it to the contract and documents, conduct an analysis, and engage peers and management. Communicate verbally and in writing and fully use the claim system with accurate and comprehensive information.

LTD claim decisions handled by this position can be quite complex and because these claims can have an elongated duration and the dollar amounts exponentially impact what is due, the risk exposure to the corporation can be substantial. Develops solutions requiring analysis and research or takes a new point of view using existing solutions. The level of independent judgement assigned to this position increases over time.

What you’ll do

  • Make timely, accurate, LTD new and ongoing claim decisions. Work closely with relevant clinical, vocational, employer, financial, and other information. Compare the information to the terms, limitations, and conditions of the contract and applicable procedural documents and render the claim decision as quickly as possible.
  • Document the claim systems in an accurate and comprehensive manner while maintaining maximum levels of efficiency. Prepare and disseminate written and verbal communication to assorted internal and external sources. Prepare, update, and utilize a claim management plan to attain the most appropriate outcome.
  • Remain in full compliance with regulatory requirements. Demonstrate an above average level of proficiency in LTD product and claim administration techniques. Remain fully aligned with operational standards. Meet or exceed claim team operational metrics
  • Maintain an outstanding level of genuine caring and compassionate customer service throughout all interactions. Take appropriate actions to earn the claimant’s and employer’s trust and confidence. Anticipate customer needs and take action
  • Work as a team to support one another through flexibility, collaboration, creating a positive work environment, consistently maintaining professionalism and integrity, actively taking steps to develop high morale, and demonstrating a dedication to perfection.

What we offer

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible work and telecommute arrangements
  • Wellness program offering employees a variety of resources crafted to assist you in reaching and maintaining your optimum health
  • Paid time away options to accommodate your needs and life’s events, including vacation (our favorite), illness, caring for a family member, volunteering, the birth or adoption of a child and more
  • Ongoing learning and skills development through our college tuition assistance, professional education certification programs and more
  • Give back to your community and double your impact through our company matching and/or participate in our company-wide week of service each June

Compensation

Salary Range: $49,000-$81,700 plus eligibility for annual bonus program

Requirements

Who you are:

  • 6 – 36 months of LTD claim experience
  • Knowledge of federal and state regulations governing our products and services
  • High School Diploma
  • Familiarity with disability claim management concepts, excellent understanding of medical terminology/pathology/anatomy
  • Actively pursuing a New York Independent Adjuster license is a plus.
  • Possessing or actively pursuing industry professional designations (e.g., FLMI, CPDM, etc.) is a plus.
  • Strong aptitude with Microsoft Office and other software applications.

We empower inclusion

At Symetra, we’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

In a complex industry, we strive for clarity.

Symetra is a dynamic and growing financial services company with 60 years of experience and customers nationwide. In our daily work delivering retirement, employee benefits, and life insurance products, we’re guided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand what they’re getting, and we build products that stand the test of time. We work hard and do what’s right for our customers, communities and employees. Join our team at Symetra to meaningfully contribute to a world where more people have access to financial freedom.

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

APPLY HERE

Third Party Quality Assurance Representative

TridentCare

Description

The 3rd Party Quality Assurance Representative is responsible for completing Quality Audits for all of the 3rd Party AR team as well as creating New’s Flash / SOP’s for use by management and team members.

  • Prepare, edit and submit New’s Flash, quick reference guides for the 3rd Party AR team.
  • As required, develop and update SOP’s related to 3rd Party billing practices.
  • Responsible for providing training sessions or creating training materials to be shared with the individual team members, teams, or leadership.
  • Q&A representative is responsible for weekly/monthly audits of the entire 3rd party team.
  • This individual will need to have a vast knowledge in the 3rd party Medical billing and have some knowledge of payers, trends, and billing processes in the QA environment.
  • This individual will be tasked to complete 30 claims per representative per team.
  • Review and monitor performance measures of QA through internal audits and review of best billing practices in order to ensure conformance and effectiveness of 3rd Party billing team.
  • Demonstrate time management and project organizational skills.
  • Complete all reports according to schedule.
  • Perform other tasks as assigned to support the goals of the organization.
  • To be able to work independently and to assist the Quality Assurance Supervisor in all Quality Assurance tasks.
  • This will be a remote position and will required proficient excel and proficient computer knowledge is required.
  • To work remote position requires high speed internet and be able to pass speed test.

Qualifications

Skills

Required

Microsoft Office

Some Knowledge

Typing Skills Min 35 wpm

Intermediate

Claims Processing

Some Knowledge

Preferred

Analysis

Novice

Time Management

Novice

Behaviors

Required

Enthusiastic: Shows intense and eager enjoyment and interest

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred

Thought Provoking: Capable of making others think deeply on a subject

Motivations

Preferred

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Self-Starter: Inspired to perform without outside help

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

APPLY HERE

Contracts and Compliance Specialist

Poll Everywhere

Poll Everywhere is a 60+ person growing B2B SaaS company on a mission to make presentations more inclusive. Transforming presentations into two-way conversations, our platform enables presenters to create interactive questions, words clouds, discussions, and competitions that their audience can respond to using any device. Founded in 2008, we now support millions of users worldwide from educational institutions to household companies such as Google, AT&T, and Target.

Our Security & Compliance team is small but mighty- in addition to the other duties and responsibilities of the team, we’ve successfully built and maintained the Company’s SOC 2 (System and Organization Controls) Type 2 compliance for the last four years in addition to bulking up our security and privacy controls in order to become an ISO 27001 and ISO 27701 (International Organization for Standardization) compliant company.

The Contracts & Compliance Specialist will perform in Poll Everywhere’s Security and Compliance department, work remotely, and report directly to the Director of Business Compliance. The role will assist the company in its delivery of commercial legal, compliance and security services – particularly contracting and compliance-related support for Sales, Customer Success, Customer Support, Product Development, and Operations stakeholders. Additionally, the Contracts & Compliance Associate will be involved in quality management of risk and compliance with laws, company policies and domestic and international standards. The role includes contract drafting and negotiation for low to medium complexity contracts, administrative support for high complexity contracts, involvement in maintaining SOC 2 and ISO compliance.

Objectives of the role

  • Administer and negotiate lower complexity contracts, including non-disclosure agreements, standard customer contract renewals, data processing agreements, etc., with minimal assistance
  • Support more complex contract structuring and negotiation of customer MSAs (Master Service Agreements), implementation service and managed service SOWs (Statements of Work)
  • Support Security and Compliance with Customer Questionnaires
  • Liaise with Company outside-counsel, when needed, for customer and vendor contracting
  • Examine contracting outputs for completeness and accuracy
  • Enforce and, when necessary, create contracting processes to support compliance and company policies
  • Maintain database for accuracy of contractual obligations

Daily & monthly responsibilities

  • Review routine agreements and/or legal documents and make recommendations for changes
  • Ensure that employees understand and comply with company contracts
  • Process and maintain organizational hygiene of contracts and relevant agreements, ensuring the most accurate and up-to-date versions and correct placement of all documents within the filing system
  • Understand & maintain the database of “contractual obligations” & effectively communicate those out to ensure all parties are aware and comply with them
  • Maintain accuracy of agreement boilerplates
  • Triage relevant customer requests, communicating in tandem with other departments to ensure seamless handoff, distribution and completion of tasks
  • Complete customer questionnaires (eg: RFPs, security, etc.) in an accurate and timely manner
  • Respond to internal inquiries (e.g. Contractual obligations, Customer questionnaires, etc.) and act as the ‘go-to’ point of contact
  • Take action on, respond to and log compliance related requests by customers (e.g. GDPR-Right to be Forgotten)

Quarterly & yearly responsibilities

  • Participate and assist Security and Compliance team with SOC 2 and ISO audits
  • Analyze gaps in any current processes. Create, introduce and implement new and improved processes as needed
  • Document learnings and create a playbook for the Security & Compliance Department, working with other department members to accurately capture important information in an organized way

Skills you need to be successful in the role

  • 1-3 years of experience in the production and/or negotiation of commercial contracts or comparable work
  • Proficiency in Dropbox; Adobe; Microsoft Office; Google Drive
  • Responsible, inquisitive, self-starter – you problem solve by rolling up your sleeves and seeking answers as needed
  • Detail-orientation with excellent organizational and multitasking skills to enable efficiency and effectiveness in completing deliverables remotely and independently
  • Strong interpersonal skills with the ability to develop and maintain productive partnerships with both internal and external stakeholders, execute effective cross-team collaboration and drive issues to resolution and completion

Nice to have’s

  • Ability to navigate and operate within Asana and Notion; agility with new software applications
  • Experience participating in SOC and ISO audits

Total rewards & salary at Poll Everywhere

  • At Poll Everywhere we offer a comprehensive total reward and total cash compensation package.
  • Our total rewards package includes medical, dental, and vision benefits – We cover 100% of your premiums for the basic plan and 50% for dependents’ medical enrollment. We offer a PPO and an HSA/FSA. Up to a $100 monthly company match to your Health Care FSA or HSA account.
  • A PollEvian’s total cash compensation package is composed of two parts: a base salary and a potential 8% company-wide end-of-year bonus on top of the base salary.
  • Our salary ranges take into account a wide range of factors that are considered in making compensation decisions including but not limited to: the breadth and number of direct years of experience for the role we are hiring for within the SaaS industry, based on our company size. All salaries at Poll Everywhere also have a geographic differential associated with the location at which the position may be filled.
  • The hiring salary range for this role is $64,000 to $80,000 annually in most geographic locations across the United States. At the time of your initial call with our talent team please be ready to confirm your current location.

From us to you!

  • Summer Fridays – 4-day work weeks for 12 weeks total from May-August 2023
  • $500 work-from-home stipend to get you set up for 2023 ($200 annual WFH stipend for all PollEvians after their first year)
  • $1,000 annual self-development budget + 2 additional days of PTO
  • $150/month internet & personal cell phone reimbursement
  • Monthly coffee and or tea subscription

Our users come from all kinds of communities, and so do PollEvians. We want to work with great people from a wide variety of backgrounds who put a lot of care and pride into their work. We’re committed to providing you with opportunities to learn, and we’re looking to hire people with good judgment.

If you don’t meet 100% of the above qualifications or check off all the boxes, you should still seriously consider applying. An important part of our interview process is understanding why this position and our mission particularly resonated with you

APPLY HERE