by twochickswithasidehustle | Apr 9, 2023 | Uncategorized
Overview
ExamWorks Compliance Solutions is seeking a detail-oriented individual to join the team as a Medicare File Coordinator. Medicare knowledge or expereince is a PLUS
The File Coordinator is responsible to ensure information is entered correctly and to the highest quality and integrity and is in full compliance with client contractual agreement, regulatory agency standards and/or federal and state mandates. This position is required to assist customer service team and provide overall support to the Customer Service Department
This is a remote full time position with a standard work schedule Monday-Friday, 8am-5pm. It may be necessary to work overtime depending on business needs.
Responsibilities
Performs quality assurance reviews of information, correspondences and files
Ensures all cases contain the correct information for the examination process
Audits files to ensure that all client instructions and specifications have been followed
Completes and ensures all examination fees are quoted daily and are in accordance with company practices
Ensures that the appropriate board specialty has received the case in compliance with client specifications and/or state mandates and is documented accurately
Assists with data entry of billing information
When necessary, notifies management of any case issue or concerns requiring management’s attention
Ensures all practices are carried out in accordance with HIPAA compliance practices, state and federal safety standards and legal regulations
Calls for invoices from physicians
Assists with mail as needed
Assists with the scanning of documents
Qualifications
Minimum 1-3 years of administrative clerical experience.
Must have strong knowledge of multiple software programs, including but not limited to
Microsoft Word, Outlook, Excel, and the Internet.
Must demonstrate exceptional communication skills by conveying necessary information
accurately, listening effectively and asking questions where clarification is needed.
Must be able to work independently, prioritize work activities and use time efficiently.
Must possess the ability to manage change, delays, or unexpected events appropriately.
Medicare experience a plus
APPLY HERE
by twochickswithasidehustle | Apr 9, 2023 | Uncategorized
Bringing smiles is what we do at TTEC… for you and the customer. As a Quality Assurance Specialist working remotely, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing
Do you have a passion to help boost performance? Do you love pinpointing areas for improvement?
You’ll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts.
You’ll report to the QA Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.
During a Typical Day, You’ll
· Pinpoint areas of improvement through monitoring calls for customer satisfaction and client requirements
· Use your thorough knowledge and understanding of client specific call and product knowledge requirements to prepare reports
· Bring your time management and organizational skills to manage multiple, complex, on‐going tasks
What You Bring to the Role
· High school diploma or equivalent
· 6 months or more of customer service and call center experience
· Understanding, interpreting, and manipulating data for reporting
Have an active Resident State Insurance License or the ability to successfully complete the college of insurance program and obtain a license
Compensation and Benefits
The anticipated starting salary range for individuals expressing interest in this position is $20-$23/hr.
Depending on location, you may be asked to be onsite and/or travel to a location for a predetermined time.
What You Can Expect
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes… a great compensation package and performance bonus opportunities, benefits you’d expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit www.mybenefits.ttec.com for more information.
About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
APPLY HERE
by twochickswithasidehustle | Apr 9, 2023 | Uncategorized
Great Purpose. Great People. Great Opportunities.
At Imagine Learning we ignite learning breakthroughs. It drives everything we do. We innovate together to support educators in creating those special moments when students experience the joy of learning at its best.
We also ignite career breakthroughs, with the majority of our positions being fully remote opportunities that offer you what you’re really looking for: flexible work arrangements, interesting and meaningful job responsibilities, career growth, and a supportive team.
Imagine Your Impact.
The Educational Advisor is responsible for student recruiting, meeting individual recruiting goals, and managing the complete recruiting conversion cycle within their assigned territory.
Position Type: This is a regular, full-time position.
Compensation: Base pay is anticipated to be between $13.36 and $15.00 per hour. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.
Location: In this US-based position your location will be remote.
Envision Your Experience.
In this role you’ll have the opportunity to:
Meet or exceed assigned revenue goals by prospecting, recruiting and converting new students.
Proactively adopt a solutions-focused recruiting approach in prospecting, qualifying, engaging decision-makers in needs-based conversations, creating value over the phone, and closing client contracts.
Conduct quantitative and qualitative analysis of needs and opportunities including: market analysis, customer/prospect research and competitive analysis.
Accurately forecast and manage a pipeline reflecting planned opportunities and activities.
Adhere to all key performance indicators.
Maintain accurate data within the CRM and assure all data is updated daily.
Anticipate, understand and quickly respond to client needs.
Work in cooperation with and effectively engage other team resources in the student relationship.
Act as a conduit of information back to the company regarding student needs, market and business insights.
Meet all requirements of the registration, policies and procedures.
Other duties as required.
Share Your Expertise.
Experience, education, and qualifications essential for success in this role, include:
High School Diploma or equivalent and prior Sales experience with a strong customer service background; or an acceptable combination of education and experience.
Excellent phone, time management, writing, verbal communication, and presentation skills.
Must possess attributes necessary to master consultation sales skills and the ability to translate customer needs into Alpha Omega Academy solutions.
Customer service orientation sufficient to develop excellent customer relations and an ability to work with a wide variety of people.
Solid character, operating at a high level of integrity.
Tenacious and inventive at opening doors.
Ability to develop rapport in short order.
Strong interpersonal skills with the ability to close sales.
Focused and self-motivated.
Strong networking skills.
Aptitude and passion for learning and improving.
Confident and comfortable talking to influencers and decision-makers via the telephone.
Ignite Your Career.
Imagine Learning is committed to fostering, cultivating, and preserving a culture of Diversity, Equity, and Inclusion. We support your unique career journey by providing flexibility, investing in wellbeing, and propelling growth.
We offer a flexible workplace, with the majority of employees enjoying the opportunity to work from home within the US. Headquartered in Scottsdale, AZ, we also maintain offices in Austin, TX, Petaluma, CA, and Rock Rapids, IA.
Imagine Learning provides a comprehensive benefits program to eligible employees, including:
Multiple health, dental, and vision plans, including medical plans with zero employee premiums
401k plan with a company match
Company-paid behavioral health coaching
15 paid holidays, including 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day
15 days of accrued annual Paid Time Off (PTO)
Fertility benefits
Paid bonding leave when a new child joins your family
Life and short and long-term disability insurance
Pre-tax savings plans
Paid volunteer hours and annual giving events
A wide variety of professional development programs, including tuition reimbursement
Imagine Learning is an Equal Opportunity Employer committed to a diverse workforce, providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. Imagine Learning will reasonably accommodate qualified individuals as
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by twochickswithasidehustle | Apr 9, 2023 | Uncategorized
Position Overview
The QA Analyst will take active part in growing, developing, and implementing testing solutions to maximize testing coverage and achieves the highest level of customer satisfaction and reduce testing cycle time by implementing industry best practices and standards. This position will report to the Manager, Quality Assurance.
Essential Functions
Create and implement product testing strategies to ensure that enhancements meet business requirements and user expectations;
Identify and effectively communicate quality risks and mitigation strategies so the appropriate measures can be taken;
Detect and catalog defects with appropriate detail so they can be resolved quickly and effectively;
Create and run manual and automated tests on our product to assure any new functionality does not negatively impact the end user experience;
Evaluate and learn existing automation framework and provide automation solutions for building an end-to-end regression suite;
Be proactive in identifying specific cases that should be automated and discuss them with QA engineers;
Develop new or updated underlying components of the testing automation framework using Selenium, C#;
Collaborate with Product Management, QA, and Software Engineering teams to develop and manual and automated test scripts;
Work to minimize manual testing by identifying high Risk, High-ROI test cases and automating them;
Take part in brainstorms to come up with new ideas and designs that improve existing features;
Execute automated test cases for every release or on a regular basis. Evaluate the results and log defects;
Perform root cause analysis on the defects found, identify automation gaps, and automate accordingly;
Gather and collate automation metrics and share with the QA manager;
Proactively engage in professional learning regarding the QA and Software Testing industry to strengthen individual contribution to the team;
Document and communicate test results to project team and management to facilitate a decision for release;
Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for other;
Experience documenting regression testing plans and regression testing.
The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned.
Minimum Qualifications
Minimum five years of strong working experience in QA methodology with demonstrated QA experience or equivalent combination of experience and education including college courses such as a Computer Science degree or related field. Two plus years of experience in automation testing using Selenium, Cucumber. Four years of experience in designing test scenarios, test execution, monitoring, analyzing results and reporting results. Conversant with Agile/Scrum methodology. Experience with Test Design, Test Data Management, Test Plan Management, and Test Planning.
Knowledge, Skills & Abilities
Proficiency in programming languages like C#, Python (Preferable C#)
Experience in API Testing using tools like POSTMAN, SOAP UI
Strong experience writing SQL queries.
Experience with GitHub, Visual Studio.
Knowledge of methodologies such as Six Sigma or Total Quality Management
Understanding of contemporary quality management principles and practices and the ability to apply them to a wide variety of projects in a fast-paced business environment
Knowledge of functionality, compatibility, usability, reliability, exploratory testing practices
Knowledge on deployment automation, continuous integration, build automation tools like Jenkins.
Analytical, problem-solving, and decision-making skills, the ability to see the root of the problem and come up with efficient, creative, and cost-effective solutions.
Great communication skills: an ability to find a common language with all team members.
Core Values
Each and every person is a valuable asset.
Every challenge is an opportunity for improvement.
To maintain a positive and effective organizational culture, employees are expected to demonstrate these values in their everyday work.
Physical Demands
This position regularly requires the abilities of sitting, manual dexterity, grasping, talking, hearing, seeing and repetitive motions.
Work Environment
This position is remote.
Step Up For Students is an equal opportunity employer committed to diversity & inclusion in the workplace.
APPLY HERE
by twochickswithasidehustle | Apr 9, 2023 | Uncategorized
BaubleBar is currently seeking a part-time Product Setup Specialist to join our team. This is a remote role working across all areas of the business. The Product Setup Specialist will be responsible for ensuring data integrity for new product setup and data uploads. This role will assist in various item data related projects and activities. Interested candidates should be self-motivated, proactive individuals who can understand broader team goals and deadlines. The position requires tremendous attention to detail and the ability to multi-task in a fast-paced environment.
WHAT WE WANT YOU TO DO:
Work within the Item Setup Team to obtain accurate operational content for the purpose of adding to product catalog
Work a minimum guarantee of 10 hours per week with the opportunity to flex up to 20-29 hours
Review data integrity through reporting and analysis to meet the specific needs of internal teams
Maintain reports and interpret data to give visibility to upper management and stakeholders
Manage the relationship with internal teams to coordinate product setup updates tied to the published schedule
Communicate with cross functional team members on troubleshooting issues
Manage multiple projects and multiple timelines
Exercise discretion in managing company proprietary information
Perform related duties as assigned
Position will be remote (residing anywhere in the United States and authorized to work in the U.S.) Standard working hours to fall within 9:00 am- 6:30 pm EST
WHAT WE WANT TO SEE:
Bachelor’s degree or equivalent work experience required
Minimum two years of related business experience, with a solid understanding of business issues and data challenges
Must be punctual and dependable
Ability to gather, analyze and organize complex data, draw conclusions, and to present such data effectively orally and in writing
Ability to prioritize, multi-task, meet or exceed deadlines and maintain flexibility in a fast-paced environment
Exceptional planning and organizational skills with strong attention to detail and follow up
Must have the drive to produce accurate results and a sense of accountability for assigned projects
Must be able to learn new software applications; must understand basic IT documents for workflows, data concepts, and project requirement timelines
Someone who is naturally passionate about proofreading
Computer savvy with advanced knowledge of Excel
Experience with NetSuite and Shopify is a plus!
APPLY HERE
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