Social Media Customer Care Specialist – Full Time

Overview
At Foot Locker we obsess over the customer. This is where you come in! We are seeking Social Media Customer Care Specialists, a position that is vital to our company’s success. You will be responsible for providing a positive customer experience through compassion and by applying the problem-solving skills developed during training. This role provides you the opportunity to build and use your strong communication abilities and expand your career by learning about the business.

By embracing diverse people, ideas, and perspectives, we will grow our workplace culture to encourage team members to feel uniquely valued and engaged, enabling them to achieve their full potential.

This position is fully remote.

Available full time shift: Tuesday-Saturday 10am-7pm CST.

*Mandatory extra hours as required based on business needs.

Starting pay: $15.75 / hour

Responsibilities
Creating and maintaining topic analysis filters for monitoring content related to our brands
Selecting and prioritizing conversations for engagement with consistency of user and channel language
Supporting Corporate social media initiatives and ensuring timely monitoring and reporting of social channels are conducted daily and weekly
Servicing Bizrate and Amazon inquiries and other tasks as assigned while utilizing all resources made available
Completing data capture trends in various categories and/or tracking of information for analysis and communicating to the appropriate personnel
Identifying problems and opportunities on sites for improvement via site monitoring, customer feedback, etc. and communicating them to the appropriate personnel
Qualifications
Proficient computer navigation skills including ability to multi-task
Ability to type 30 WPM minimum
Energetic and positive attitude
Ability to be polite and professional while speaking to customers
High-level grammar and writing abilities
Understanding of various channels of social media

LI-AF1

Benefits
Comfortable and casual work environment
30-50% employee discounts
Opportunity for advancement
Employee referral program
Employee recognition incentives
Benefits including insurance and retirement options
Paid time off including holidays
Tuition reimbursement for qualified courses
Apply Now!
Email a Friend
Share on your newsfeed

APPLY HERE

Social Media Coordinator (Remote, Contract, Part-Time)

About Huckleberry

Huckleberry’s purpose is to create life-changing products and experiences through fresh, beautiful, human-centered technology that brings health, well-being, and a bit of magic to every family.

We combine Data, AI, and Behavioural Science to build products that are at the cutting edge of tech today.

The app has 4.9 stars, garnering rave reviews from people who call it “life-changing” and their “#1 recommendation to parents”.

We are rapidly growing and building new products to enable every family to thrive.

About the role

Huckleberry is searching for a Social Media Coordinator to help bring our social media strategy to life to increase brand awareness, help drive conversions, and build a community. We aim to deliver best-in-class social media marketing that brings value to our community while solidifying Huckleberry as a go-to resource for all things parenting.

Day-to-day responsibilities include ideating, creating, and publishing content across various social media channels as well as community management. This role is focused on creating social content that’s relatable, educational, and impactful in helping new parents in their journey through parenthood. The ideal candidate is passionate about helping families improve and navigate everyday life.

This is a fully remote, part-time (30 hours per week), 12-month contract (1099) position with the potential to convert to a full-time role at the end of the contract.

Areas of responsibility
Assist in implementing overall social media strategy
Ideate, curate, and create engaging content across social platforms with an emphasis on video content for Instagram and TikTok
Programming and publishing across owned social channels (Facebook, Twitter, Instagram, TikTok, LinkedIn, and Pinterest)
Development and management of social calendar
Community management and active social listening to connect with those talking about our app
Monitor and report on post performance to optimize future content
Stay up to date with current social media trends and current events
Requirements
2-3 years experience in social media marketing
Experience in creating and publishing video content on social media platforms
Knowledge of Facebook, Instagram, TikTok, Twitter, Pinterest, Reddit, YouTube, LinkedIn, and other emerging social media platforms and best practices
Experience managing community engagement on social platforms
Understanding of media, technology, and the ever-changing landscape of social platforms, audiences, and behaviors
Strong attention to detail and storytelling skills
Collaborative and team-oriented approach resulting in shared success
Ability to juggle multiple campaigns and projects simultaneously
Ability to understand and use data to inform strategic decisions, including audience insights, platform trends, content performance benchmarks, social listening, etc.
Nice to have
Pulse on cultural trends and conversations in the intersection of lifestyle and parenthood
Experience with social media management tools (e.g. Hootsuite)
Working knowledge of Canva for templated asset creation
Graphic design and video editing experience is a plus
Compensation
Hourly rate: $20 – $29 per hour dependent on experience
Please note you will be asked to provide a sample of your social media work or a link to your portfolio as part of your application.

Huckleberry Labs is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Huckleberry Labs makes hiring decisions based solely on qualifications, merit, and business needs at the time.

APPLY HERE

Community Manager

OverviewApplication

About Worlds
Worlds.org is a remote-first studio and R&D group creating novel tools & multiplayer experiences using Unreal Engine 5.

With a war chest of >$8M in VC funding, we are building a lean, remote-first of creative technologists to delight players and push gaming technology to its limits.

Responsibilities

  • Build out community management and growth strategy from the ground up, working with management and marketing
  • Manage, moderate, and grow our Discord presence, managing communications and serving as a representative of our brand
  • Engage users by planning and creating content and initiatives (including assets, events, livestreams, videos) and messaging
  • Represent a voice for the user by constantly monitoring and responding to community feedback, issues, concerns and trends

Compensation

– Industry-leading compensation + equity package

– Accelerated promotion and senior leadership opportunities

Work environment

– Remote work, no ‘camera-on’ policy for meetings

– Flexible hours + unlimited vacation

– No internal emails or Slack
.

APPLY HERE

Rater (Remote)

We are currently seeking experienced ESL teachers to work as raters for our spoken English tests. Our tests are fully automated and scored with speech recognition technology, but collecting human ratings is an integral part of our test development and validation process.

Human raters are able to work flexible hours entirely off-site, from home or wherever they have internet access. This position is project-based and the workload will vary considerably throughout the year.

Successful raters should expect to be available for about 15 hours of rating per week, as needed, and will always be consulted prior to beginning work on a new project. The duration of each project may vary from a couple of weeks to a couple of months.

The first project will begin in early June 2023, with a projected duration of about 2 months.

Compensation:

Training hours as well as actual rating hours are paid at a rate of $25/hour.
Note:

Candidates must successfully pass the training session to qualify. Those who do not successfully pass training will not continue to the project.

This is an hourly paid, non-benefit eligible, part-time position.

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State, and New York City laws, the pay range for this position is as follows:

The minimum full-time salary range is $25.00/hr

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PROFESSIONAL DEVELOPMENT

Organization: English Language Learning

Schedule: PART_TIME

Req ID: 11653

location

APPLY HERE

Become a Chat Operator – Today!

The Job
As a text chat operator you will be answering casual messages on a fantasy-based text network. You have to be able to talk to customers about all kinds of topics. You will be assigned different roles, depending on what your customer wants.

Some of our clients just want to talk to someone about everyday life. Small talk about things like work, culture, weather, relationships. Your identity will not be known by customers because you will be assumed to be the person the customer is texting to.

Depending on how much time and effort you put in, an average operator earns around 300–400 USD a week. This can also be a lot more if you are willing to go the extra mile. We supply bonuses when you write a lot of messages and extra extensions on weekends and ‘red days’.

Anonymous chat only, no calling or video
Work anytime, anywhere and as much as you want!
No qualifications necessary
Support available 24/7

APPLY HERE