by twochickswithasidehustle | May 8, 2023 | Uncategorized
remote typeRemotelocationsUnited States Work at Hometime typeFull timeposted onPosted 3 Days Agojob requisition id23009465
Job Summary: The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. We seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team and provide online customer service through a live chat support system. The Online Chat Representative represents the company, and our people make all the difference in our success.
About Cigna: Let us tell you a little more. We’re a global health service company dedicated to helping people improve their health, well-being and sense of security. But we don’t just care about your well-being, we care about your career health too. That’s why when you work with us, you can count on a different kind of career – you’ll make a difference, learn a ton, and share in changing the way people think about healthcare.
What You’ll Do
- Respond to multiple inbound chats; Communicate information and answer members’ questions about medical claims, benefits, eligibility, and troubleshooting customers’ ‘My Cigna’ portals
- Handle chats back-to-back while toggling through several applications on multiple screens
- Active listening and remaining customer-focused to meet tailored needs, providing positive outcomes for our member’s well-being
- Available to attend 100% training (13 weeks) and the first 90 days of employment
- Identify customer needs and determine appropriate actions for resolution
- Strive to meet defined metrics for productivity, quality, and customer experience
- Work in a highly customer-focused metrics-driven environment, which supports quality of service and compliances through policies & procedures
What You Need to Do the Job:
- High School diploma or equivalent
- 1 year of customer service experience is required
- Must have a minimum internet speed of 10 Mbps download and 5mbps upload (No satellite internet is allowed)
- A dedicated workspace with no distractions is required
- Intermediate proficiency in Microsoft Outlook
- Strong organizational skills and written and verbal communication skills
- Empathetic and patient while supporting customers varying needs
- Foster teamwork and partnership with cross-functional departments to resolve issues and improve customer experience.
Please note that after you successfully complete your application you will be required to take an assessment for this position. You will receive an email that will be sent to you with instructions on how to complete this. You will not be considered for the position if you have not completed the assessment.
This role is WAH/Flex which allows most work to be performed at home. Employees must be fully vaccinated if they choose to enter a Cigna facility.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 17 – 22 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
APPLY HERE
by twochickswithasidehustle | May 5, 2023 | Uncategorized
ABOUT THE ROLE
The Credit Representative analyzes credit data to estimate the degree of risk involved in extending credit to domestic and international companies. The Credit Representative reports to the Credit Manager, and interacts extensively with customers, sales, customer service, accounting and logistics personnel.
YOUR DAILY IMPACT AT PRECOR
Daily management of assigned portfolio .
- Responsible for the collection of portfolio assigned.
- Manage order hold queue throughout the day, ensuring timely approval of new orders. Interface with stakeholders on the status of aged orders on credit hold. Contact customers over the credit limit or past due for payment.
- Monitor all assigned accounts, contact customers with past due accounts on a bi-weekly basis, interface with stakeholders consistently on the status of delayed installations, missing documentation, and stagnant orders
- Work closely with Credit Manager and Sales Department on any accounts which do not pay timely, making every effort to minimize bad debt write offs while utilizing appropriate measures (held orders, escalating verbal and written communications, outside collection agencies, legal counsel, etc.) as needed.
- During communications with customers, strive to increase customer understanding of Precor policies (payment terms, returns, credit, warranty, freight, etc.)
- Manage disputed invoices and sales tax errors and work with appropriate departments to resolve discrepancies.
- Send statements and invoice copies to customers, as requested.
- Assist with running credit card payments, posting cash, and collections of pre-paid orders, as needed.
- Work with customers to reconcile accounts receivable in the assigned portfolio.
New account and existing account credit line reviews
- Perform individually, or collaborate with Credit Manager in various areas, including:
- Review credit applications, ensure completeness, request additional information as required.
- Analyze standard business and personal credit reports, request banking and vendor references, review financial statements and all other applicable credit sources to determine creditworthiness.
- Prepare analysis and recommendations for increases and decreases of credit lines exceeding authority levels to management.
- Submit recommended credit limit requests to management and communicate approvals in a timely manner to necessary parties, following ECOA standards.
Miscellaneous
- Assist with department reporting, including weekly A/R metrics and cash forecasting
- Assist with entire portfolio account reconciliations, as assigned.
- Investigate and resolve issues, including follow-up activities such as reconciliation of payment disputes, chargebacks, discounts, credit adjustments, write-offs, and refunds.
- Assist Sales and Customer Service personnel in the problem resolution process as it relates to credit, collections, and disputes.
- Maintain database of customer credit histories.
- Assist with credit card payments, posting cash, and collections of pre-paid orders, as needed.
- Manage PO and invoicing requirements through customer portals, as needed.
- Performs other duties as assigned
YOU BRING TO PRECOR
- 3-5 years of commercial credit, collections, and accounts receivable experience in a manufacturing or sales environment, with an emphasis on financial statement and credit analysis review
- Technical agility: system process improvement, always looking for a better way
- Intermediate Excel skills
- SAP experience preferred
WORKING ENVIRONMENT
- Hybrid, potential for remote.
PHYSICAL REQUIREMENTS
- Light physical effort in an office environment.
- Moderate computer use / data entry
- Must be able to lift up to 40 lbs.
Base Salary: $63,750.00 to $86,250.00
APPLY HERE
by twochickswithasidehustle | May 5, 2023 | Uncategorized
About the Job
As a key member of the Marketing team, the Social Media Content Specialist will help drive the growth of our social media channels by developing consistently engaging content that supports brand goals and marketing initiatives. You’ll report to our Director of Marketing, Emma Werner, and will work closely with both the Marketing team as well as cross-functional teams at Magoosh.
This is a 100% remote role (i.e., work from anywhere in the U.S.!). You must reside and be authorized to work in the U.S.
Location-based salary ranges:
Tier 1: $83,500-$102,500
SF Bay Area Metro Area
NY Tri-State Metro Area
Seattle-Tacoma Metro Area
Tier 2: $75,000-$92,500
All other cities in the US
What You’ll Gain…
Experience serving as the primary driver of various social media accounts
The opportunity to be creative and own the content development process
Experience making a direct team & organizational impact
The opportunity to collaborate with Product experts within the company to ideate and create content
Speed & agility that comes with a smaller company — close access to decision makers with less red tape, where you can share an idea and implement it – fast!
Flexibility, autonomy, and an engaging & caring work culture that prioritizes DEIB
Access to Learning & Development tools so you can continue to grow in your career
Magooshy benefits and perks , like our Class Stipend that can be used for fun classes (art, gardening, cooking, dance, bartending, etc.)!
In this position, you will…
Support the growth and success of our key social media accounts (TikTok, YouTube, Instagram, Facebook, and Pinterest), primarily focusing on and being the face of our TikTok & YouTube (shorts) channels
Be responsible for the entire content creation process including ideation, scripting, filming and, in some cases, post-production editing
Own content results and iterate based on performance/metrics
Schedule, post, and promote content across platforms, including managing agency-generated content through the post production process
Manage static photo/creative asset ideation and creation (internal and with external contractors) across social media channels
Drive brand awareness through engagement with relevant posts and accounts across social media channels, engaging in social listening for the brand/products across platforms
Research and capitalize on social media trends
Have knowledge of basic social media KPIs (impressions, likes, average view duration, etc.)
You are…
An experienced content creator & social media guru
You have expertise in developing engaging short-form style YouTube shorts & TikTok content that performs well and drives growth (from ideation to post-production)
You know how and why different types of content and strategies perform differently across social media platforms and are able to optimize content for each channel individually
You enjoy keeping track of social media trends and respond quickly
You are familiar with social media scheduler platforms (ex. Later, Hootsuite) and photo/video editing software/apps (ex. Canva, Capcut)
An effective communicator
You are thoughtful in the way you communicate—both verbally and in writing—and you understand the importance of not only what’s being said, but also how and when it’s said
You always consider the intent and impact of your communication on your audience and constantly seek out and are receptive to feedback
You know how to relate to, capture and engage with your audience, utilizing scriptwriting and copywriting skills, as well as your on-camera presence
Creative, organized, and agile
You have lots of ideas and love to think outside of the box when it comes to content marketing and brand awareness strategies for social media
You are able to execute against timelines – you thrive in a fast-paced, dynamic environment
Not least, you have a passion for making a difference and leveling the education playing field!
Extra credit if you…
Have experience creating content for digital products, educational content, and/or tech related content
Have experience working with Adobe Premiere, Photoshop, and/or After Effects
APPLY HERE
by twochickswithasidehustle | May 5, 2023 | Uncategorized
Kalkomey
About Kalkomey
Kalkomey Enterprises is the trusted guide to outdoor success. Our platform connects millions of people to the outdoors every year and we are the leading provider of safety-related education for outdoor recreational activities such as hunting, fishing, boating, snowmobiling and more in North America. Since our founding in 1995, our industry and product expertise has grown such that today we offer over 360 high-quality online and in-person educational courses, a suite of integrated web and mobile applications, and resources tailored to ensure our outdoor enthusiasts recreate safely and successfully.
Kalkomey believes passionately that experiencing the outdoors improves our lives as individuals, families, and communities. We leverage our strong foundation in recreational safety education to become the trusted guide for consumers to experience success in all facets of their outdoor endeavors. And as passionate as we are in our mission, we are as equally passionate about fostering a work environment that supports our employees’ own strengths and personal passions.
Kalkomey is seeking a Print Production Artist to implement and maintain our long-format (50+ pages) print products. In this role, you will utilize your excellent attention to detail to ma
About Kalkomey
Kalkomey Enterprises is the trusted guide to outdoor success. Our platform connects millions of people to the outdoors every year and we are the leading provider of safety-related education for outdoor recreational activities such as hunting, fishing, boating, snowmobiling and more in North America. Since our founding in 1995, our industry and product expertise has grown such that today we offer over 360 high-quality online and in-person educational courses, a suite of integrated web and mobile applications, and resources tailored to ensure our outdoor enthusiasts recreate safely and successfully.
Kalkomey believes passionately that experiencing the outdoors improves our lives as individuals, families, and communities. We leverage our strong foundation in recreational safety education to become the trusted guide for consumers to experience success in all facets of their outdoor endeavors. And as passionate as we are in our mission, we are as equally passionate about fostering a work environment that supports our employees’ own strengths and personal passions.
Kalkomey is seeking a Print Production Artist to implement and maintain our long-format (50+ pages) print products. In this role, you will utilize your excellent attention to detail to make changes to print and ensure edits are consistent across all products. You will work with Adobe products such as InDesign and Illustrator on a day-to-day basis and maintain the digital archive for each product. Finally, you will utilize your multi-tasking and prioritization skills to manage ongoing and changing projects while being a part of a fast-moving, dynamic team.
Essential Duties and Responsibilities
- Make edits or corrections to primarily copy, but also graphics, promptly and accurately for long-format print products.
- Adhere to brand standards by using approved fonts, logos, and protocols defined by Kalkomey and state agency brand guidelines; and take responsibility for quality control.
- Manage a varying workload efficiently and effectively, switching between projects easily to meet deadlines while also paying close attention to detail.
- Work with the print traffic manager, project managers, and teammates to meet deadlines and accommodate special requests for long-format print products typically ranging from 50-150 pages.
- Recommend and implement solutions to improve production values, processes, quality standards, and team efficiency.
- Review prepress file specifications before producing files and maintain consistent file preparation suitable for output by multiple publications or vendors.
- Ensure the quality and accuracy of files that are created or sent to vendors.
- Maintain organization of production server and digital assets.
- Display excellent customer service to meet the needs and expectations of both internal and external customers.
Qualifications
- A portfolio of previous work
- 2+ years print production experience, preferably in a publication environment
- Knowledge of printing processes (including digital, screen, and offset) for long-format products (50+ pages)
- Proficiency with Adobe InDesign, Illustrator, Acrobat, and Photoshop
- Experience working with complex files and version control
- Excellent attention to detail with strong written and communication skills
- Ability to effectively organize, prioritize, multi-task and manage time
- Comfortable working in a Mac environment
What We Offer:
In addition to a competitive salary and annual bonus, we offer these great benefits:
- Employer matched 401(k)
- Medical/Dental/Vision insurance with generous employer contributions (including HSA)
- Maternity and Paternity leave and benefits
- At least 3 weeks paid vacation, 13 paid holidays, paid community service day, and a flexible work schedule
- Automatic WFH contribution to each pay check
- Annual wellness stipend
Kalkomey Enterprises, LLC is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
APPLY HERE
by twochickswithasidehustle | May 5, 2023 | Uncategorized
Sparks Group
Job Summary:
Sparks Group has partnered with an internal agency within a global consulting services company to find a Copywriter. If you’re looking to join a community of mission-driven creatives, communicators, strategists, and technologists that challenge the status quo, this role is for you.
Copywriter Responsibilities:
- Write copy for a wide range of media, including social, web, print, radio, and video.
- Support public- and private-sector clients who tackle issues like COVID-19, energy efficiency, climate change, child welfare, and more.
- Think strategically while developing ideas and concepts for projects and campaigns.
- Make deadline. Seems obvious, but it’s kind of a thing here.
- Work until it’s good. We support and encourage work/life balance, but at the end of the day we have to deliver a remarkable product.
- Multitask. We’re a big studio, lots of people, lots of projects. You will have to know when to dive deep into the work and when to surface for everything else.
Copywriter Qualifications:
- 5+ years of experience as a copywriter, preferably within an agency environment.
- A bachelor’s degree in English, marketing, advertising, communications, or equivalent experience in a related field.
- A portfolio that shows strong concepting and copywriting skills across a range of pieces, including long-form content.
- Excellent organizational skills, with solid attention to detail.
Download the Sparks Group mobile app from Apple App Store or Google Play.
Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!
Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
APPLY HERE
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