by twochickswithasidehustle | Jun 5, 2023 | Uncategorized
✨ One platform, a whole world of opportunity
Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.
When it comes to global employment, we walk the walk. We’re proof that companies don’t need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:
🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries
🌈 Established a diverse leadership team and an employee base that’s 60% female
🏆 Achieved one of the highest employee engagement scores in its class
🦄 Raised $150 million in Series C funding at a valuation of over $1 billion!
Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!
👩💻 The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. This role does NOT require you to be based in a specific timezone.
To support its rapid growth, Oyster is looking for a talented Eastern Europe Payroll Specialist to join our Payroll Operations team. In this role, you will be referred to as the “expert” for anything and everything payroll related. This is an opportunity to be at the forefront of the future of work.
What you’ll do…
Maintain professional knowledge of all payroll legislative changes
Correspondence w/ local accountants
Work closely with HR team members to manage enhancements to processes and legislation
Receive approval from upper management for payments when needed
Gather information on global payroll
Formatting of payroll file upload to NetSuite
Maintaining payroll procedures
Ensure 100% of team members are paid timely!
Conducting pre-payroll audits and checks
📜 What We’re looking for
3-5 years of Eastern Europe payroll experience
Intermediate proficiency of Microsoft Excel/Google sheets
Adherence to tight deadlines and quick turnaround for payroll deliverables
Ability to effectively present information and respond to questions from management, vendors, and associates
Strong organizational skills and the ability to develop and maintain an organized structure
Ability to work collaboratively in a distributed environment where adaptability is imperative
Accurate with a strong attention to detail
Strong written and oral communication skills
[Bonus] NetSuite experience
[Bonus] Experience in payroll operations in other countries
You’ll also need…
A reliable home internet connection (or be able to get one)
Fluent English skills
🦪 How we work together at Oyster
Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌 We build trust. 🤝 We thrive together. 🌍
Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.
We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.
💌 How YOU work
Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.
Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you’re authorized to work where you live, the world is truly your Oyster.
Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
Wellbeing allowance: Each month, Oyster will top up your Juno wallet with a wellbeing allowance. Juno Points can be applied to anything that helps you show up to work as your best self, whether that’s your internet bill, a class, gym membership, or houseplants. The choices are endless!
Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
WFH stipend: $3000 stipend to spend on your laptop and any other equipment you need for your home office; we’ll get you up and running in no time!
✨ The best jobs should be available to everyone
At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. Please email [email protected] with the subject line: Interview Accommodations if you require any reasonable accommodations throughout the recruiting process.
APPLY HERE
by twochickswithasidehustle | Jun 5, 2023 | Uncategorized
At Squarespace, Customer Operations empowers users to give voice to their ideas and makes it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their accounts are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand.
This remote role reports to a Customer Support Team Lead based on the West Coast. You will begin on Monday, July 10, 2023, and must be able to work the hours of the Pacific time zone.
You’ll Get To…
- Respond to customer-submitted live chats and emails in a timely manner
- Queue-based, typing work will account for approximately 90% of the role.
- Live Chat is our primary channel of support in this role.
- Troubleshoot and guide customers through questions and issues with their Account, Billing, or other transactional inquiries
- Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat.
- Stay up to date on new product features and improvements
- Identify isolated customer experiences and escalate important issues.
Who We’re Looking For
- Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us.
- 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
- Expertise with written communication and the ability to spot spelling and grammar errors.
- Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
- Capability of prioritizing competing requests.
- Familiarity with the Squarespace platform.
- Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused
Benefits & Perks
- A choice between medical plans with an option for 100% covered premiums
- Health Savings Account with Squarespace funding
- Fertility and adoption benefits
- Supplemental Insurance plans
- Headspace mindfulness app subscription
- Retirement benefits with employer match
- Flexible paid time off
- Up to 20 weeks of paid family leave
- Equity plan for all employees
- $100 per month remote Stipend
- Access to supplemental insurance plans for additional coverage
- Education reimbursement
- Employee donation match to community organizations
- 6 Global Employee Resource Groups (ERGs)
Cash Compensation Range: $35,800 – $43,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, qualifications, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.
APPLY HERE
by twochickswithasidehustle | Jun 5, 2023 | Uncategorized
About us: Limeade is an employee experience software company that helps build great places to work. Our platform unifies employee well-being, engagement, and inclusion solutions with industry-leading communications capabilities. Recognized for its own award-winning culture, Limeade helps every employee know their company cares. To learn more, visit www.limeade.com.
We’re committed to creating a mission-driven, positive and inclusive culture of improvement made up of the best and brightest people in the business. And we’ve got the awards to back it up: Puget Sound Business Journal ranked us #1 Best Workplace in Washington, and Seattle Business ranked us one of the top three Best Companies to Work for in Washington State. In addition, we’re one of the fastest-growing companies in North America (Deloitte’s Technology Fast 500™), and Fortune magazine recognized us as a Best Workplace for Women. Limeade is a global company that embraces a distributed workforce and has users in more than 100 countries. Our headquarters are in Bellevue, WA.
About this role: You will be responsible for generating direct opportunities within key targeted Enterprise accounts. You’ll help develop the strategy and outreach execution for these top accounts, which may include a mix of activities (email, phone, direct mail, CEO engagement, invites, etc.) This means you need to be an excellent communicator, a strong team player, a self-starter and someone who isn’t ok with status quo.
You’ll also be partnering directly with your enterprise sales team to help them strategically engage with top prospects and move them into the Sales funnel. This means you’ll need to be good at developing relationships, have impeccable organizational skills and the professional chops to project manage others.
Every day, you’ll evangelize, educate, influence and lay a foundation for your own professional growth at Limeade.
The ideal candidate is:
Strategic
Coachable
Accountable
Resilient
Proactive
Intentional
Relentless
Responsibilities:
Hit your numbers. Meet (exceed) individual Key Performance Indicators based on outbound call/email/LinkedIn volume and qualified meeting & opportunity generation
Aggressively drive targeted outbound lead generation using account-based marketing tactics. Set the stage for successful sales cycles with positivity, rapport, trust and customer-focus
Partner with colleagues to leverage Marketing campaigns and initiatives to generate opportunities
Work closely with Limeade Leadership Team for tactical outreach
Expand reach within target accounts, ensuring that all buyer personas are being touched regularly using ABM tactics
Enable outside sales reps by being the liaison between marketing and sales
Collaboratively qualify high-quality prospects
Transition opportunities effectively to outside sales team and channel partners
Artfully educate people about the Limeade value proposition
Maintain deep knowledge of Limeade solutions, industry trends, and competition
Rigorously update Salesforce.com CRM and leverage other prospecting tools
Deliver process-based and ad hoc reports to report out on department performance
Analyze sales development data and make suggestions for marketing opportunities and process improvement
Collaborate with sales and marketing teams on various on-going marketing campaigns
Contribute awesomeness to an incredible marketing, sales and company squad
Desired Skills & Experience
Ability to demonstrate our values in an ongoing and consistent way
3+ years experience in enterprise HR, health or software related industry
Adaptable to high-growth environment and comfortable with change (start-up experience is a plus)
Proven ability to make interpersonal connections, think strategically and generate high-quality sales pipeline
Consistently exceeds targets
Proven sales-related accomplishments, within the SaaS space is preferred
What We Offer
Total cash compensation salary range estimated between $60,000 to $100,000 annually, depending on the hiring location. New hires generally start between $60,000 – $85,000 total cash compensation per year. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets, relevant experience, and geographic location from which the role is performed.
Comprehensive health benefits including medical, dental, vision, life, and disability covered at 100% as well as a Employee Assistance Program.
401K Matching
4 weeks of annual Paid Time Off
1 paid volunteer day per year
10 paid holidays per year
TeamLimeade Employee Wellbeing Platform
Free/Discounted Fitbit
Remote First Work
Paid Parental Leave Program (qualify after 1 year of employment)
Limeade provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Limeade will provide reasonable accommodations for qualified individuals with disabilities.
This position is open to remote workers located in the United States and Canada.
APPLY HERE
by twochickswithasidehustle | Jun 4, 2023 | Uncategorized
UNITED STATES /
KEEP IN TOUCH WITH MARCO POLO /
FULL-TIME (REMOTE)
/ REMOTE
APPLY FOR THIS JOB
Please join our Talent Network!
Interested in Marco Polo, but don’t see an open role that is a good fit? We would love to have you join our Talent Network so that we can keep in touch, as we are constantly looking for great talent to join our team.
By joining our Talent Network you can expect the following:
- Opportunities to connect with us about future roles. We’ll reach out should we have a new role that could potentially be a fit.
- Occasional emails about relevant recruitment activities, tips/tricks on interviewing and building resumes, upcoming events, and more!
- For engineers, we have an Engineering Sharecast for new information from our Engineering Team
We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
If you’re on the fence about whether you’re a fit, go ahead and join our Talent Network! You can always request to be removed down the road.
A bit about us:
Marco Polo is private video chat for your real relationships – not the entire world. Our video chat app allows you to send a video message at your convenience, and your friend or family member can send back whenever they can. With millions of people already benefiting from this new way of using technology to nurture their relationships, we’re proving that we can reject harmful but profitable business practices and build products that are good for you.
In June 2020, we launched Marco Polo Plus, a subscription plan that offers a premium experience. We aim to be a sustainable business while remaining free in a way that upholds our brand promise to be good for you. Plus delivers on our promise to monetize without ads or selling user data.
Though our backgrounds are diverse, we share a belief—lives flourish when people feel close. That common inspiration keeps us aligned with our purpose as a team, which is scattered across 16 states (so far), coast-to-coast throughout North America.
The distance doesn’t slow us down. We keep the engine humming from our homes, co-working spaces, and coffee shops—connecting with daily Zoom calls, and retreats. Whether collaborating through Slack, video calls, or of course Marco Polo, our team knows how to keep connected—it’s what we do best!
We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We can add teammates from anywhere in North America.
#LI-Remote
APPLY HERE
by twochickswithasidehustle | Jun 4, 2023 | Uncategorized
Resident is the industry-leading start-up in the Direct-to-Consumer mattresses and other home furnishings space. Since our founding of the award-winning Nectar Sleep in 2016, we have launched additional new brands with the same mission of making inspiring products people love coming home to.
Every part of our company is built around growth, experimentation and velocity. If you believe in the importance of data-driven decision making and possess a truly customer-centric orientation, we might just be the right company for you!
About the Role:
Resident seeks someone with a curious personality who is analytical and passionate about marketing to join our team. An ideal candidate will be hardworking, creative, team-oriented and able to thrive in a fast paced environment. The Sr. Director – CRM will develop strategies to grow consumer revenue and manage all aspects of acquisition, retention, and engagement which includes: email marketing, sms, referral, and lead capture.
A successful candidate will have a strong analytical mind-set and be an organized team player who can communicate and collaborate across departments and levels of the organization and be a thought leader for developing new, innovative, results-driven engagement and retention programs.
This role will report into the EVP Marketing.
This is a Remote Position. Candidates must be authorized to work in the United States or Israel. Working on standard key holidays may be necessary.
What You’ll Be Doing:
- Own overall responsibility for the CRM function within the organization including team structure, strategy, vendor relationships, kpi’s, interdepartmental relationships, etc.
- Manage all costs associated with CRM inclusive of service providers, tools, contractors, etc.to ensure budgets are adhered to.
- Evaluate end-to-end customer journey across multiple channels (email marketing, sms, referral, and lead capture) and turn learnings into actionable next steps to build out a robust CRM integrated marketing program and team
- Design analyses to measure overall department performance vs. goals.
- Own testing and CRM product roadmap
- Own all brand content calendars and creative production process: creative briefs, planning, scheduling, and deployment
- Track and analyze campaign performance and provide actionable items to test and improve main KPIs on a period basis (weekly, monthly, and quarterly)
- Lead cross-functional relationships with brand, data and analytics, creative & communications, product, growth and customer success to ensure that final outputs are strategically aligned
- Leverage testing, segmentation, classification, and behavioral targeting to maximize engagement and nurture leads
- Maintain a deep understanding of CRM best practices, technology, and trends to react to new insights and behavior shifts
- Source vendors and negotiate contracts
Qualifications:
- Minimum of 6 years of CRM & Email marketing experience in eCommerce/DTC goods
- Must have experience managing a team of 2 or more
- Bachelor’s degree, preferred
- Data-driven individual with the ability to dig into large sets of data to interpret findings, analyze trends, recognize anomalies and make recommendations for testing
- Have the ability to develop a strong working knowledge of analytic tools such as Google Analytics and Looker
- A keen creative sensibility with exceptional written and verbal communication skills and meticulous attention to detail
- Must have experience with digital campaign creation and have some understanding of HTML code
- Must understand CAN-Spam laws and have knowledge of email industry best practices
- Ability to prioritize and operate with a sense of urgency
- Experience with ESP Klaviyo is a plus
- Experience in a fast paced, start-up environment with the ability to quickly get up to speed, iterate and take on other projects
- Ability to self-motivate and work independently
- Ability to work within a decentralized and very cool team
What We Offer (subject to eligibility requirements):
- Remote-first workplace (since 2016!)
- Competitive salary
- Annual bonus potential
- Health, Vision & Dental Insurance
- HSA company contributions
- 401K with company match component
- “Take what you need” PTO
- Wellness benefits
- WFH office and cell phone/internet stipend
- A FREE MATTRESS plus an awesome Friends and Family discount!
If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary range for this position is of $186,000 – $207,500. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]
APPLY HERE
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