by twochickswithasidehustle | Sep 16, 2023 | Uncategorized
About Us:
Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the new, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.
With platforms on iOS, Android, mobile web and desktop supporting more than 25,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.
The Role:
Responsible for Processing chargeback disputes and manually reviewing orders that have been declined for fraud by our fraud provider. They will review for False Positive identifications of Fraud and assist those Fans to purchase tickets. This agent will communicate with Fan Happiness, Ticketing Ops, and other departments to facilitate ticket purchases. This agent will also communicate with our fans when a unrecognized transaction is escalated.
What You’ll Be Doing:
- Resolve ticket purchasing issues as related to Fraud.
- Identify causes of wrongful cancellations or other undesirable situations for our Fans
- Document actions, processes, and policies around fraud detection and ticket procurement.
- Provide information to the dispute team to successfully resolve ticketing issues.
Required Skills, Education, and Experience:
- Strong verbal and written communication skills
- Attention to detail
- Ability to manage varying workloads and deadlines
What We Can Offer:
- Flexible PTO
- Equity
- Medical, dental, & vision insurance
- Life insurance and disability benefits
- 401K, HSA, pre-tax savings programs
- New equipment setup provided
- Diverse Family-forming benefits through Carrot Fertility
- Wellness programs
- Tenure recognition
$20 – $20 an hour
At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.
by twochickswithasidehustle | Sep 16, 2023 | Uncategorized
Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to build credit and build savings.
We’re looking for people who share our passion and are driven to tackle challenges, find solutions and make the financial space better for the communities we serve.
Our team is passionate about challenging the status quo of the credit industry by providing people accessible tools to take control of their credit. Executing on our mission requires deep collaboration across our teams to ensure our products reach the people who can benefit from them the most, particularly the 100 million+ Americans who have no or low credit.
We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
The Fraud Investigations Trainer will lead the development and delivery of comprehensive training programs specifically tailored to our fraud investigations team. This role requires deep expertise in fraud detection, prevention, and resolution, combined with a solid understanding of adult learning principles. The ideal candidate will blend their investigative experience with training skills to ensure our fraud teams are equipped to excel in their roles.
What you’ll do:
- Develop & Deliver Training Programs: Create training materials that cover all aspects of fraud investigations, including detection, analysis, case management, and reporting.
- Stay Updated & Informed: Regularly update training content based on the latest fraud trends and techniques. Ensure investigators are well-versed in the newest fraud prevention mechanisms.
- Scenario-Based Training: Facilitate role-plays and training sessions based on real-life fraud scenarios to ensure practical application of knowledge.
- Collaborate: Work with fraud investigators to understand their daily challenges and training needs. Collaborate with cross-functional teams to gather insights and real-world examples.
- Assessment & Feedback: Develop assessment tools to measure training effectiveness and gather feedback on training sessions to continuously enhance the curriculum.
- Enhance Systems Training: Ensure investigators are proficient in the use of fraud detection tools and systems. Incorporate feedback from the investigations team to keep systems training up-to-date.
- Regulatory Compliance Training: Equip the fraud team with knowledge on regulatory standards, ensuring all investigations are compliant.
- Ongoing Workshops: Conduct regular workshops and refresher sessions to ensure consistent knowledge and skills application.
What we want you to have:
- A minimum of three years of experience in fraud investigations.
- At least one to two years in a training or instructional design role, preferably within the financial services industry.
- Familiarity with training methodologies and curriculum development.
- Excellent communication skills, both written and verbal.
- Strong organizational and project management abilities.
- Experience with e-learning platforms and tools is a plus.
Nice to haves:
- Strong analytical thinking to identify and respond to emerging fraud trends.
- Ability to work collaboratively in a team environment.
- High degree of adaptability and flexibility.
- Passion for continuous learning and development.
Benefits and Perks:
We have the compensation and benefits you expect. But there’s one thing that Self Financial can offer that many companies cannot: we can positively change the world, while making a profit. We are a team of Builders, empowering our customers to build their dreams. We have a Do the Right Thing ethos in all that we do, and we hope you value that approach, too.
Our perks include:
- Company Equity in the form of RSUs
- Quarterly performance-based bonuses
- Generous employer-paid health, vision and dental insurance coverage
- Flexible vacation policy
- Educational assistance
- Free gym membership
- Casual dress code
- Team building events and activities
- Remote work arrangements/ flexible work schedule
- Paid parental leave
Self Financial requires all employees hired to successfully pass a background check.
We are an Equal Opportunity Employer.
by twochickswithasidehustle | Sep 16, 2023 | Uncategorized
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Job Description Summary
Product Managers at U.S. Bank are client obsessed and drive product planning focused around an exceptional client experience to deliver on our human + digital product strategy – our team is aimed at staying one step ahead of evolving economic, technological, and client needs.
Product Managers, a part of the Client Retention Studio, will be accountable for researching and understanding our business performance and client feedback to help influence product design. Focused on designing solutions related to retaining and deepening our relationships with clients, your day-to-day is to identify key trends and opportunities for continuous improvement, track and analyze productivity metrics, and implement business change.
KEY RESPONSIBILITIES:
PRODUCT P&L
• Understand and articulate U.S. Bank’s value proposition and where we have a right to win vs. a perceived market gap
• Form and articulate a business case that captures estimated costs and potential revenue impacts for a business change
PRODUCT STRATEGY, VISION, AND PLANNING
• Pull from market and competitive insights and unmet client needs, to help shape the product vision (target client segments, markets, channels, go to market approach, and value propositions).
Collaborate with multiple internal partners (i.e. risk, operations, technology, and business) to understand, design and shape business priorities and/or capability implementation
PERFORMANCE MEASUREMENT AND OPTIMIZATION
• Develop, analyze, monitor, and report on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement.
• Utilize performance metrics to drive insights and progress on identified strategies and initiatives.
PRODUCT DEVELOPMENT
• Support product development and actively engage cross-functional stakeholders to enable faster speed to market for the product roadmap (e.g., issue resolution, MVP definition, ongoing prioritization).
• Collaborate with teams focused on developing new products and reimagining existing products.
CHANNEL and Client Experience Insights
• Demonstrate deep understanding of target client through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).
• Gather competitive, client, market, and internal business priorities to assess the performance of our product portfolios to recommend solutions
• Collaborate across channels to define and deliver product performance goals (e.g., revenue, client experience, etc.).
PREFERRED REQUIREMENTS
• Bachelor’s or Masters degree, or equivalent work experience
• Typically three to five years of relevant experience
• Understanding and experience with framing a problem and proposing tangible solutions
• Ability to work autonomously with ability to collobarate across multiple disciplines and levels of leadership
• Strong verbal and written communication skills
• Strong analytical, decision making and problem-solving skills
• Proficiency in data visualization softwares (Tableau, PowerBI), powerpoint, and excel
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $112,880.00 – $132,800.00 – $146,080.00
by twochickswithasidehustle | Sep 16, 2023 | Uncategorized
Job Title
Data Entry Associate – Work From Home
Job Description
- Process Excel (Macro and Non-Macro) orders proficiently.
- Process incoming paper orders from both consumer and Corporate Sales Division in a timely manner meeting demanding deadlines.
- Process Customer Gift History.
- Manage incoming communications in a prompt, efficient, timely and professional manner meeting all accuracy and productivity standards.
- Monitor and maintain business and product knowledge information by utilizing all available resources.
- Process Fax and email orders.
- Excellent organizational skills and multi-tasking skills to meet the demands of the Corporate Sales Division.
- Type 35 wpm or more.
- Proven demonstrated knowledge of navigation Micro-Soft Programs including Excel.
- Excellent spelling and grammar.
- Detail orientated.
- A proven ability to use discretion in working with confidential information is essential.
- Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
- Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
- Must be a team player
About Us
About Cheryl’s Cookies®
Founded in 1981, Cheryl’s Cookies has quickly grown a loyal customer following for its quality fresh-baked desserts using only the finest ingredients, including individually wrapped cookies, brownies and cakes. Headquartered in Westerville, Ohio, Cheryl’s Cookies is well-known for its cut-out cookies with buttercream frosting and its selection of specially designed, hand-crafted baked goods for everyday and special occasion gifting. Offerings may be found on its website Cheryls.com and in its retail stores in Ohio. Cheryl’s Cookies is part of the 1-800-FLOWERS.COM, Inc. family of brands, Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ Global Select Market, ticker symbol: FLWS.
Our Commitment to Diversity
At 1-800-FLOWERS.COM, Inc., we seek to inspire more human expression, connection, and celebration — for everyone. This means fostering a culture of inclusion where our team members, customers, and partners feel respected, valued, and empowered. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company.
Requirements
KNOWLEDGE
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Computers — Knowledge of computer software, including applications and programming.
SKILLS
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking — Talking to others to convey information effectively.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Mathematics — Using mathematics to solve problems.
- Time Management — Managing one’s own time and the time of others.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Critical Thinking – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Judgment and Decision Making – Considers the relative costs and benefits of potential actions to choose the most appropriate one.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
ABILITIES
- Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
by twochickswithasidehustle | Sep 16, 2023 | Uncategorized
Job Title
Data Entry Associate – Work From Home
Job Description
- Process Excel (Macro and Non-Macro) orders proficiently.
- Process incoming paper orders from both consumer and Corporate Sales Division in a timely manner meeting demanding deadlines.
- Process Customer Gift History.
- Manage incoming communications in a prompt, efficient, timely and professional manner meeting all accuracy and productivity standards.
- Monitor and maintain business and product knowledge information by utilizing all available resources.
- Process Fax and email orders.
- Excellent organizational skills and multi-tasking skills to meet the demands of the Corporate Sales Division.
- Type 35 wpm or more.
- Proven demonstrated knowledge of navigation Micro-Soft Programs including Excel.
- Excellent spelling and grammar.
- Detail orientated.
- A proven ability to use discretion in working with confidential information is essential.
- Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
- Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
- Must be a team player
About Us
About The Popcorn Factory®
For more than 40 years, The Popcorn Factory has delighted customers with flavorful popcorn and gourmet snack gifts. Headquartered in Lake Forest, Illinois, The Popcorn Factory specializes in making fresh-popped popcorn using the finest corn grown in the United States. Each kernel is air popped with unique flavors added using high-quality oil, including coconut, avocado and sunflower oil. Offerings include iconic gallon tins featuring exclusive designs as well as other unique packaging created for all celebratory and gift-giving occasions. The Popcorn Factory is part of the 1-800-FLOWERS.COM, Inc. family of brands. Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ Global Select Market, ticker symbol: FLWS.
Our Commitment to Diversity
At 1-800-FLOWERS.COM, Inc., we seek to inspire more human expression, connection, and celebration — for everyone. This means fostering a culture of inclusion where our team members, customers, and partners feel respected, valued, and empowered. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company.
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