Senior Executive Assistant

by | Aug 10, 2021 | Uncategorized


About the role:The Senior Executive Assistant (Sr. EA) will have a pivotal role in supporting our CEO. In addition to the standard duties that include coordination of his professional and personal calendars, event planning, and record keeping, this role will also be a key point of contact for internal and external partners. The Senior Executive Assistant will also serve as a liaison to the board of directors and senior management teams, organizing and coordinating outreach and providing oversight for various projects. 

Responsibilities

  • Proactively provide oversight and coordination of CEO’s professional and personal calendars and meetings, prioritizing the CEO’s time according to his stated goals for the week.
  • Managing information flow in a timely and accurate manner.
  • Acting as the point of contact among executives, employees, clients and other external partners.
  • Prepare presentations, agendas, reports, special projects and other documents in support of Buoy’s mission and vision.
  • Draft, iterate, and send internal and external correspondence (emails, memos, board presentations, etc.).
  • Arrange and coordinate travel, speaking engagements, and related expenses.
  • Complete ad-hoc projects as needed.

About you:

  • You are a strong problem-solver with an eye for detail.
  • You are consistently kind and have a sense of humor.
  • You have previous experience as an executive assistant.
  • You have outstanding organizational and planning skills.
  • You manage sensitive matters with a high level of confidentiality and discretion.
  • You’re an excellent communicator and time manager with a proven ability to meet deadlines and organize a daily workload based on priorities.
  • You’re responsive to emails/texts/phone calls, with contact outside normal business hours.
  • You have experience coordinating complex travel arrangements.

Bonus points if you have:

  • Experience with copy-writing and/or design.
  • Experience with simple modeling as a means of problem solving.

Benefits

  • Stock Options
  • Unlimited PTO
  • Medical, Dental, Vision
  • 401k with matching
  • Dogs in the office!
  • Work from wherever

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Senior Payroll Specialist

by | Aug 10, 2021 | Uncategorized

ActiveCampaign’s category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign’s customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. If this matches your goals and interests, we hope you consider joining our team!
As one of the fastest-growing SaaS companies, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 150,000 today to millions.
Currently, we are looking for a Senior Payroll Specialist.  The candidate selected will work to ensure employees across the globe are paid accurately and on time. ActiveCampaign currently provides payroll support in 4 regions: United States, Australia, Ireland, and Brazil and we continue to grow in locations and headcount.  Along with ensuring payroll is paid promptly, this candidate will help properly maintain 401(K) process, reconciliations, and other assigned responsibilities.

What your day could consist of:

  • Preparing, entering, and uploading payroll data in a timely manner
  • Working with RevOps to ensure commissions are paid timely through payroll
  • Maintaining 401(K) and pensions in both Payroll software and 401(K)/Pension providers
  • Working with T&E to ensure expense reports are paid through payroll in a timely manner
  • Ensuring Payroll providers are paying withholding tax in a timely manner
  • Working with HR to ensure proper adjustments to payroll are recorded
  • Working with department managers to ensure Holiday and overtime pay is paid timely
  • Preparing workflows to maintain consistency in processing payroll
  • Maintaining GL payroll coding in Payroll provider system to ensure proper recording of payroll in Accounting software
  • Answering payroll questions from employees
  • Ensuring W-2’s are handled in a timely and efficient manner
  • Looking for ways to automate processes to ensure accuracy
  • Other projects/requests as needed.

What is needed:

  • Location: Chicago preferred
  • 3-5 years of payroll experience, preferably in Tech/SaaS industry
  • Workday experience required
  • International payroll experience a plus
  • Knowledge of payroll tax rules and regulations
  • Knowledge of other system based platforms such as automated ticketing response system Zendesk, and accounting software Intacct 
  • Intermediate knowledge of Microsoft Excel and Google Suite systems
  • General knowledge of Accounting
  • Self-motivated and a willingness to learn and take ownership of assignments
  • Strong written and verbal communication skills
  • Ability to meet deadlinesMust be detail oriented, accurate, and well organized
  • Be proactive in nature

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Business Administrative Assistant

by | Aug 10, 2021 | Uncategorized


Business Administrative Assistant

We are currently seeking a Business Administration Assistant that is looking to join us for the long term and quickly become an integral part of our fast-paced, high-growth business employing the principles of EOS®. If you love to be busy, are extremely detail-oriented, and enjoy creating order, this is the role for you!

What You Will Do:

  • Management of all general office administration tasks of the business, as needed.
    • Provide support in assisting and managing projects across the business, as needed.
    • Support in employee onboarding and offboarding.
    • Support in ensuring all EOS-related documentation is up to date 100% of the time.
    • Ad Hoc reporting as needed by the business.
  • Manage organizational procedures related to bill paying and bookkeeping.
  • Support in managing company meetings. This would include:
    • Scheduling meetings
    • Providing presentation materials
    • Reviewing presentations before meetings
    • Taking meeting notes
    • Sharing meeting recordings with the team
  • Create presentations and other management-level reports.
  • Manage company travel and event planning.
  • Managing administrative changes and updates to our WordPress website (adding or removing copy, for example)
  • Some personal work for the CEO, as needed (minimal)
  • Writing process documentation for our internal company procedures and internal tools.

Your Qualifications:

  • Excellent project management skills; either formal or informal (you are always the go-to person to keep a project organized and on track).
  • We are a growing team. We work hard, we love to win and make things happen. We need someone who can handle lots of balls in the air, without breaking a sweat.
  • Superior technical skills. We don’t want you to just learn it we want you to become the subject-matter expert; being innovative in your approach, embracing technology, and process optimization wholeheartedly.
    • Experience with the following is a plus:
      • Podio
      • Xero
      • Zoom
      • Box
      • WordPress
      • Office 365 Suite
    • In a remote environment, being resourceful is essential to success. You must be able to exhaust all resources prior to asking for help.
    • Experience working remotely (we are only looking for people who have worked full time for a remote business for at least a year)
    • Skilled in basic bookkeeping with attention to detail is key!

Time zone: we’re looking for someone who is in a fixed time zone EST/CST. We’re not looking for long-term travelers/people who aren’t in the same time zone most of the year.

What We Offer:

  • The opportunity for you to work with highly talented, communicative, make-it-happen people who also love adventures.
  • Very generous time-off policy.
  • 4 weeks of Paid Parental Leave at 100% of your salary!
  • We have an excellent benefits package that includes a 401k plan (with company match), medical, vision, and dental coverage (We pay 75% of your premium), and short-term disability (We cover 100% of the cost)!

APPLY HERE

Student Accounts Processor-Remote/Home Based

by | Aug 10, 2021 | Uncategorized

GENERAL SUMMARY

The Student Account Processor is responsible for maintaining Student’s Accounts by posting any and all transaction, ensuring accuracy and reconciliation with the school’s bank account. Communicating with student account representatives and ensuring accuracy of any account written off to third party collection agencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ensure all student accounts are correct by posting all receivables and required refunds
  • Processing all waivers as issued by Admissions
  • Handling all questions through the 1098T request
  • Managing the collections portfolio for all Escoffier entities
  • Work with FA to ensure student refunds are submitted through the correct method
  • Complete all IRC for students who have dropped
  • Process all Credit Balances
  • Maintain records of refunds and drawdowns from federal sources
  • Complete monthly write off processes
  • Replying to emails from SA shared inbox
  • Handling billing of third parties when requested
  • Other duties as required or assigned.

Requirements

  • High School diploma or equivalent. Associates preferred. 
  • Knowledge of Microsoft Applications (Outlook, Word and Excel)
  • One-year experience om office environment processing, recording or compiling accounting, bookkeeping or cashiering transactions.

KNOWLEDGE, SKILLS AND ABILITIES

  • Communication Skills
  • Detail Oriented
  • Time-Management Skills
  • Organizational Skills
  • Team-oriented
  • Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement
  • Ethics: Has personal and professional ethics and fosters a diverse and respectful workplace.
  • Ability to interact with staff and external relationships in a professional manner, including a demonstrated commitment to customer service.

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Chat Representative – Remote(NON US)

by | Aug 10, 2021 | Uncategorized

Job Description

Do you enjoy flexibility and the ability to work from home?  Achieve provides online prep exam courses to increase students’ likelihood of earning college credits via credit-by-exam.  We are an entirely virtual organization with all team members working 100% remotely.

Our Chat Support Reps provide support to customers chatting via our website, who require information about the company itself and how we can help them to pursue their career objectives, through higher education. They also ensure that they guide customers to the relevant departments in instances where they are unable to resolve any issues which are raised by customers. They spend their entire day handling chat messages from prospects and current customers, using appropriate scripts. May handle other related projects or tasks as necessary in between chats or during times with lower volume. 

Responsibilities

  • Answer incoming chats in less than 30 seconds
  • Generate sales leads
  • Maintain a high level of competence by remaining abreast of any changes which will affect the customers largely
  • Provide excellent customer service on a consistent basis
  • Follow communication procedures, guidelines and policies
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the appropriate materials
  • Give appropriate solutions and alternatives to customers chatting in
  • Keep records of customer interactions, process customer accounts and file documents

Desired Skills and Experience

  • Must be able to write fluently in English
  • Excellent grammar and communication skills
  • High School Diploma
  • Proven customer support experience 
  • Chat handling experience is preferred
  • Typing speed of 35-40 WPM
  • Familiarity with CRM systems and practices
  • Must enjoy communicating with customers through online written chat
  • Ability to multitask, prioritize, and manage time effectively

Job Details
Type: Full-time
Schedule: 40+ hours per week, flexible schedule within Achieve’s Business Hours
Remote: 100% Online; home-based OUTSIDE of the USA

APPLY HERE