How it works: You are given a selection of books to choose. The books are all free for you in exchange for a review. After your first approved review, you will be eligible to get paid for the reviews too.
There is never any cost to you. This is completely free to you, the reviewer.
You do not have to say you loved the book if you didn’t. You are being paid for an honest, quick review, not a positive review.
Most payouts currently range between $5-$60 per review.
Varsity Tutors is looking for a Course Operations Representative to join our fast-growing team! As a Course Operations Representative, you will be working with our operations team to help with the day to day functions and operations of ensuring our course offerings are set up correctly for our clients. We are looking for individuals who are highly motivated, have the ability to understand the ever-changing environment, and have a passion for continuous improvement of our courses. Ideal candidates will have strong critical thinking skills, ability to multitask, the ability to work independently, and have innovative solutions. Come join our fast-growing team and help people get the educational help they need!
About Varsity Tutors:
Varsity Tutors, a Nerdy Company, is the leading direct-to-consumer, curated gig economy platform for live online learning benefiting both learners and experts. We have built a comprehensive online learning destination that enables the delivery of scaled high-quality live expertise for learners of all ages across thousands of subjects and multiple learning formats through the application of technology and AI. We’ve raised $107M million in venture capital from TCV, Learn Capital, and the Chan Zuckerberg Initiative. We also recently announced that Nerdy, the parent company of Varsity Tutors, plans to go public via a SPAC with TPG Pace Tech Opportunities later this year, with a $1.7 billion market valuation.
Responsibilities:
Daily data entry of different applications into our Course Operations document
Provides daily operations support to multiple areas in our Course Operations field
Administrative projects and task
Report out on opportunities while presenting result focused ideas
Have high judgment when making decisions
Be able to work independent but also collaborate with team members
Any other responsibilities deemed necessary in the Course Operations area
Job Skills
Able to enter data accurately and efficiently
Experience with Zoom Application is preferred
Attention to detail and the ability to problem solve
Solid organization and time-management skills
Able to multitask in a fast-paced environment
Solid computer skills in Microsoft Office with the ability to learn our Varsity Tutors systems
Able to communicate clearly and concisely
Qualifications:
Bachelor level degree in any major is preferred but not required
Understand of operations or insight as to how our Course Operations team works
Sales, account management, or client service experience is helpful, but not required
Strong problem-solving skills and ability to adapt quickly in a fast-paced environment
General computer and email knowledge – we use Google Suite and Apple products
Availability to work some evenings/weekends
CRM experience is preferred
Passion for being part of a team that is dedicated to making a difference for our clients
Benefits/Culture:
$16/hr plus a full-time benefits package
Healthcare Plans (Medical, Dental, Vision, Life)
401k Company Matching Plan
PTO, Paid Holidays, Floating Holiday (for your birthday!)
VTO (“volunteer time off” to do community service/charity work)
52 hours of Free Learning Sessions per year for you or immediate family members
Fun, collaborative, and team-oriented work environment with plenty of training and a feedback rich culture
QualMeeting hosting: Host online focus group sessions running on our QualMeeting platform. Actively listen and watch each QualMeeting session, providing technical support as needed, aiming for the highest quality experience for our clients and participants.
QualMeeting logistics: Perform tasks related to QualMeeting setup and deliverables, including, but not limited to, technical check status, QualMeeting session status, updating QualMeeting stimuli, and organizing QualMeeting deliverables.
Customer support: Every team member is responsible for answering requests via tickets, chats, emails, and phone. These requests must be responded to promptly with the highest level of customer service possible.
Special projects: You may be asked by your team to assist with certain projects, including but not limited to the following tasks: data manipulation using Excel, creating video highlight reels using Movie Maker or iMovie, programming surveys, and QualBoard customer support.
Requirements
Required Skills and Qualifications:
High School Diploma or equivalent.
Strong technical abilities using a variety of web-based and desktop applications, as well as ability to learn new platforms quickly and with minimal training, Proficient with Microsoft Office Suite and/or Google equivalents (Word, Excel, Google Docs/Sheets).
Service-oriented – perceptive to others’ needs and naturally inclined to help people, treats co-workers and employees with courteousness, consideration and tact. Committed to delighting internal and external clients at every opportunity.
Innovative problem solver – a self-starter who actively identifies problems or areas for improvement and takes steps to explore options and enact solutions without specific direction from supervisor. Able to think outside the box and loves the challenge of solving a problem for which there is no obvious solution.
Ability to work effectively as part of a team – cooperative, flexible, reliable, able to express opinions honestly and constructively
Strong organizational skills – able to juggle multiple tasks/projects at a time with high accuracy, high efficiency, and minimal stress.
Extremely detail-oriented – notices incomplete or incorrect information and strives to ensure everything is accurate; able to focus on details while keeping sight of the big picture.
Strong written and oral communication skills – speaks and writes concisely and articulately, consistently employs active listening, comfortable speaking in both group and 1-on-1 settings.
Customer Service, specifically Technical Support or Help Desk experience preferred.
Interest in marketing research, specifically digital qualitative research, strongly preferred.
First Advantage is the world’s largest provider of comprehensive background screening, identity and information solutions that give employers and housing providers access to trusted information for making faster, more accurate people decisions.
Leveraging our advanced global technology platform and customer service experts throughout the world, we build fully scalable, configurable screening programs that meet the unique needs of over 45,000 client organizations. Headquartered in Atlanta, GA. First Advantage has offices throughout North America, Europe and Asia.
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
DESCRIPTION
The Verifications Specialist will provide administrative support services to our U.S. Verifications Unit via efforts to obtain verifications on non-criminal related background elements. Elemental data consists of employment history, professional licensures, educational degrees, DOT compliance, etc. The Verifications Specialist will ensure that work is completed in accordance with the established FADV policies, procedures, and standards working to support team with the implementation of process improvement initiatives when needed. Key components for sucess in this role is someone with organizational skills, “customer/client service first†mindset, attention to quality with speed and accuracy, as well as problem solving and executing with urgency (often within short-time frames). Role is contingent to start. Essential Duties and Responsibilities:Learn and operate under specific client Standards of Operations (SOPs) to complete each verification element.Observe, receive, and otherwise obtain information from all relevant sources in order to verify a specific element. This may require contacting applicants and/or clients to request additional information in order to verify an element.Research and verify contact information listed within an element to ensure validity of these sources.Communicate and respond with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged by telephone, by email, letter or fax.Document all elemental interactions or transactions, recording details of inquiries, comments, as well as actions taken.Refer discrepancies or unverified information to designated departments for further investigation.Meet and maintain departmental performance goals of daily number of touches and number of completed verifications.
POSITION REQUIREMENTS
Experience:Required- Minimum of 1-3 year of call center experience or a related role with solid history of verifying facts and data. Preferred- Demonstrated ability to perform repetitive tasks with a high level of accuracy PBSA Basic Certificate is a plusEducation:High School Diploma or GEDOther Knowledge, Skills, Abilities or Certifications:Self starter; proactive in solving problems, self-motivated to achieve individual and organizational goalsAdaptable/flexible; able to manage competing demands and changing priorities in a fast-paced environment, perform multiple tasks simultaneously, accept and handle regular interruptions, and manage/meet departmental performance goalsStrong teamwork and collaboration
First Advantage is the world’s largest provider of comprehensive background screening, identity and information solutions that give employers and housing providers access to trusted information for making faster, more accurate people decisions.
Leveraging our advanced global technology platform and customer service experts throughout the world, we build fully scalable, configurable screening programs that meet the unique needs of over 45,000 client organizations. Headquartered in Atlanta, GA. First Advantage has offices throughout North America, Europe and Asia.
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
DESCRIPTION
Under general supervision, the Online Records Coordinator serves as a research role, supporting unit operations through the review, interpretation, and fulfillment of public record information for background screening purposes. Position may be assigned to support several different business units within the Court Research and Retrieval Group (CRRG) and is expected to consistently meet departmental expectations on metrics related to deliverables. This position is highly detail oriented and requires the ability to manage time efficiently. The candidate must have strong organizational skills to be able to multitask effectively and to ensure proper follow-up with internal clients.Essential Duties and ResponsibilitiesMonitors workflow or case volume by source or supplier within certain state(s), traces and updates status information on delayed cases, reviews required statewide documentation received from applicants to ensure it is correct, submits statewide documentation to agencies, and works with customer service or support teams to provide updates or clarification of state repository and/or agency requirements.Researches and reviews public record information from websites, electronic access court systems. Performs additional research as required to meet customer expectations, and demonstrates ability to meet and/or exceed established departmental goals for productivity and accuracy.Interprets criminal records and other types of relevant information from courts, state agencies and accurately fulfills, edits, and/or modifies results of court record searches from courts, agencies, state repositories and other database searches to ensure compliance with company standards and completeness of order for product delivery.Develops relationships with court personnel and other state, county, and/or local agencies to obtain information regarding process or policy and support efficient and effective retrieval of necessary information for consumer reports via Multi courts.
POSITION REQUIREMENTS
EducationHigh School Diploma or equivalent is required.Experience1 – 3 year’s prior experience in a related role is required; some Criminal Justice and/or Paralegal training is is a plus.Other Knowledge, Skills, Abilities or CertificationsIntermediate proficiency in Windows and Microsoft Office (Word, Excel & Outlook)Must possess a high degree of attention to detail, adaptability and the ability to multi-task along with solid written and verbal communication skillsSelf-starter; proactive in solving problems, self-motivated to achieve individual and organizational goalsAdaptable/flexible; able to manage competing demands and changing priorities in a fast-paced environment, perform multiple tasks simultaneously, accept and handle regular interruptions, and manage/meet departmental performance goals
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