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Full Time Virtual Assistant
Full Time Virtual Assistant
Wisdom Dental is growing and looking for a passionate experienced Virtual Assistant to join our fantastic team. We do things differently! Our focus is on providing a great environment for our patients and staff while giving the very latest and best care to our patients. You would be working in one of the most progressive practices, using state of the art equipment and a comprehensive range of services including complete smile makeovers, implants and orthodontics. You would also enjoy a fast paced and supportive environment where career advancement and training is keenly encouraged. Wisdom Dental has a fantastic staff of dentists, OHTs, Dental Assistants and administration who are passionate about going above and beyond the expectations of our patients and highly supportive of environment.
Responsibilities
We’re looking for energetic, passionate, and confident Virtual Assistants who can help just to:
- Participating in the smooth running of all administration operations.
- Work together with the support staff team on tasks including:
- Client correspondence.
- Maintaining internal systems including updating the database.
- Email and letter communication
- Provide assistance with Client Billing, WIP and Debtors/Creditors control.
- Create spreadsheets with large numbers of figures without mistakes
- Verify data by comparing it to source documents
- Update existing data
- Retrieve data from the database or electronic files as requested
- Perform regular backups to ensure data preservation
Qualifications
- Proven experience as an assistant
- Good typing skills; Knowledge of touch typing system is strongly preferred
- Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
- Working knowledge of office equipment and computer hardware and peripheral devices
- Basic understanding of databases
- Good command of English both oral and written and customer service skills
- Great attention to detail
- High school degree or equivalent
Benefits
- Competitive compensation based upon dental assistant and sales/customer service experience
- Potential bonus opportunity based on sales and conversion metrics
- 401k
- 30+ hour work weeks
- Health, Dental and Vision Insurance
- Aligner and Whitening Benefit
- Collaborative work environment and positive culture
- Opportunities to grow within a fast-paced, innovative company
Data Entry Clerk – Currently Remote
Wisdom Dental is growing and looking for a passionate experienced Data Entry Clerk to join our fantastic team. We do things differently! Our focus is on providing a great environment for our patients and staff while giving the very latest and best care to our patients. You would be working in one of the most progressive practices, using state of the art equipment and a comprehensive range of services including complete smile makeovers, implants and orthodontics. You would also enjoy a fast paced and supportive environment where career advancement and training is keenly encouraged. Wisdom Dental has a fantastic staff of dentists, OHTs, Dental Assistants and administration who are passionate about going above and beyond the expectations of our patients and highly supportive of environment.
Responsibilities
We’re looking for energetic, passionate, and confident Data Entry Clerk who can help just to:
- Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
- Type in data provided directly from customers
- Create spreadsheets with large numbers of figures without mistakes
- Verify data by comparing it to source documents
- Update existing data
- Retrieve data from the database or electronic files as requested
- Perform regular backups to ensure data preservation
- Sort and organize paperwork after entering data to ensure it is not lost
Qualifications
- Good typing skills; Knowledge of touch typing system is strongly preferred
- Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
- Working knowledge of office equipment and computer hardware and peripheral devices
- Basic understanding of databases
- Good command of English both oral and written and customer service skills
- Great attention to detail
- High school degree or equivalent
Rewards
- Competitive compensation based upon dental assistant and sales/customer service experience
- Potential bonus opportunity based on sales and conversion metrics
- 401k
- 30+ hour work weeks
- Health, Dental and Vision Insurance
- Aligner and Whitening Benefit
- Collaborative work environment and positive culture
- Opportunities to grow within a fast-paced, innovative company
Social Media Content Manager (Remote for now)
About the role
We are looking for an organized Social Media Content Manager to lead our social media team in managing all social media platforms.
To be successful as a Social Media Content Manager, you must have excellent knowledge of several social media platforms and have excellent communication skills. A good Social Media Content Manager has excellent planning and time management skills.
Responsibilities
- Meet with clients to gauge their needs.
- Brief the social media team on the needs of clients.
- Delegate specific tasks to team members.
- Ensure that team members adhere to deadlines.
- Monitor analytics for campaigns.
- Provide feedback to clients.
Candidate Profile
- Excellent knowledge of social media platforms such as Facebook, Instagram, LinkedIn, and Twitter.
- Knowledge of analytics tools.
- Excellent communication skills.
- Ability to multitask.
- Excellent time management skills.
- Ability to lead a team.
- A degree in Communication or a related field.
- Prior experience in marketing or social media.
What’s on offer
- Competitive Remuneration Package
- 401k
- Health, Dental and Vision Insurance
- Flexible Hours
- More vacation time
- Free fitness/yoga classes
How to apply
We continually review applications, so if you don’t want to miss out, apply today below. Note that we prefer to deal with you directly; we haven’t briefed a recruitment agency on this role and won’t be accepting CVs through any recruitment agency, so please apply directly.
Modd&Laine is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We welcome employees to be their true, authentic selves, without exception and believe individual differences add value to our team. Join our team; we know it will be a life- changing experience!
Quality Assurance Specialist (Non Technical/Entry Level) – Remote US
About the Role:The Quality Assurance Specialist is responsible for assessing the quality of performance for Papa’s Care Center Team Members. A strong candidate will have a proven track record of scoring inbound, outbound customer service and sales teams. Our QA Specialists are responsible for ensuring not only accuracy but assisting in ensuring that we are providing a world-class Papa Experience to our members. Our QA team members should have a passion for what they do and be ready to make an immediate, positive impact on the lives of others.
Essential Job Functions:
Essential Job Functions:
- Listen to and monitor calls for customer satisfaction, compliance, and QA scorecard processes and procedures
- Perform live call monitoring and provide performance data to management teams
- Ensure calls comply with internal quality standards and overall consistency in the delivery of “best-practices”
- Support the overall Quality Assurance workflow by conducting customer call evaluations.
- Collaborate with Quality Assurance Team Leads on best practices through weekly calibration sessions
- Follow all applicable compliance and regulatory standards
- Have a keen ear for empathy, emotional intelligence, and a passion for improving the customer experience
- Great Verbal Communicator with a passion for group facilitation
- Committed to supporting a diverse, inclusive, and collaborative work environment
- At least two years of call center experience as a team lead, QA Monitor, or similar
- Ability to work remotely with limited interruptions
- Bi-Lingual preferred but not required
- Passion for doing the right thing and helping others
Salary & Benefits:• Market Competitive Salary• Healthcare, Vision, Dental• PTO• 401K
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