by twochickswithasidehustle | Sep 29, 2021 | Uncategorized
Job Description
BroadPath is hiring a Training Coordinator to work from home! The Training Coordinator will be tracking adherence to curriculum, attendance to training meetings, coordination of training related tasks, and training tracking, training procedures and reporting. Ensure trainers are focused solely on the delivery of training (delivery, co-training, observing, training preparation, and training coaching). Ensure trainers are delivering the curriculum as designed and that they are continuously improving.
Responsibilities
- Coach trainers to provide effective learning facilitation.
- Provide support related to training, scheduling training events.
- Ensure trainers are kept abreast of training requirements.
- Ensure trainers are completing all required tracking.
- Successfully complete training for role in which they are responsible.
- Conduct training change management. Ensure the maximum effectiveness of staff by implementing coaching programs.
- Monitor and report on the effectiveness of training programs and implement remediation programs
- Ensure Trainers are completing all appropriate pre-class preparation and course work.
Basic Qualifications
- 2 years training experience
- 2 years leadership experience
Preferred Qualifications
- Resident Accident & Health Producer license preferred but not required.
- Previous successful WAH experienceÂ
- Healthcare knowledgeÂ
- Experience working with larger classes (20+ people)Â
APPLY HERE
by twochickswithasidehustle | Sep 29, 2021 | Uncategorized
Compiles data and prepares invoices, bills of lading and credit memos for billing. Compiles amounts due from records such as purchase orders, sales tickets and charge slips.
GENERAL DUTIES & RESPONSIBILITIES:
- Processes all billing transactions.
- Receives and prepares billing files from a variety of sources to invoice from or upload into billing systems.
- Prints and reads computer files or gathers records and reports to compile needed data.
- Enters/uploads information into billing system or computes amounts due.
- Prepares invoices, listing products and/or services sold and amounts due.
- Prepares/processes credit memorandums to indicate returned or incorrectly billed merchandise or services.
- Prepares/processes credit forms for clients or finance companies.
- Posts transactions to accounting records such as worksheet, ledger or computer files.
- Analyzes posted data to determine if billed dollars are comparable in month over month comparison process.
- Develops/maintains process documentation for each assigned task.
- Assists in special projects.
- Reports process flow issues to Billing Supervisor.
- Interfaces with internal customer service on customer inquiries.
- Performs other related duties as assigned.
EDUCATIONAL REQUIREMENTS:
- A high school diploma or GED is required for this role.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
- Knowledge of billing principles, practices and processes.
- Knowledge of business and accounting principles and practices.
- Proficient in the use of basic office equipment and tools as well as applications specific to financials and billing systems/processes.
- Skill in data entry.
- Works well in an environment with firm deadlines; results oriented.
- Ability to multi-task and adjust schedules to meet deadlines.
- Ability to work in an organized manner.
- Ability to maintain confidentiality.
- Ability to communicate effectively verbally and in writing.
- Team skills, including the ability to establish and maintain effective working relationships.
POSITION REQUIREMENT:
- If working with federal government contract clients, an employee is required to receive federal government clearance for handling sensitive information. Employee is also required to receive annual security awareness training.
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by twochickswithasidehustle | Sep 29, 2021 | Uncategorized
Job description
- A Fortune 100 consumer services organization located in the Nashville area is looking to hire a Payment Support Agent.
- Must have at least 1 year of Contact Center or customer service call centere experience and remarkable work ethic. Position is Fully Remote. Ideal candidate will be located in the Nashville area but if not, must be able to work CST time zone.
- This is a Fulltime permanent opportunity. Work hours are Monday through Friday during the day! No Weekends! Shifts begin at 6:45 am and end at 6:15 pm. Client determines the shift so MUST be able to work within that time line.
Duties include:
- Managing and inputting payment data and answer customer calls. Answer repeat customer calls.
- Must have Customer Service and/or Contact Center experience preferably in a Shared Services environment.
- Follow-up to ensure customer information is accurate and escalate when appropriate
- Liaise with contact centers and payment services.
Skills
- Customer Relations
- Human Resources
- Written Communication
- Verbal Communication
- Talent Acquisition
- Payment
Education
Qualifications
- Years of experience: 2 years
- Experience level: Experienced
Shift:Â First
Working hours:Â 8 AM – 5 PM
- location: Nashville, TN (remote)
- salary: $34,000 – $35,000 per year
- job type: Permanent
- industry: Management service
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by twochickswithasidehustle | Sep 29, 2021 | Uncategorized
The CSI Companies is currently seeking a REMOTE Medical Records Specialist for a contract position with one of our clients, one of the largest physician-led healthcare delivery networks in the state United States, a Fortune 100 healthcare provider!
#talenthedis
The REMOTE Medical Records Specialist will be supporting an annual HEDIS Project. The goal of this project is to achieve extraordinary performance that exceeds the expectations of the constituents, customers, and members we serve. In this position, you will work with the Quality and Value Solutions Delivery staff to assist with the 2021 data collection cycle.
The purposes of this role include, but are not limited to:
- Market specific data collection efforts
- Provider outreach
- Medical record collection, identification, and organization
The candidate must be technically savvy and must be able to work without distraction. This is a high production environment, and candidates must adhere to measured productivity requirements.
Responsibilities:
- Acts as contract employee working a required 40 hours weekly from January – May, virtually focused on HEDIS® data collection efforts for 2021
- Performs duties as assigned by for market specific annual data collection efforts
- Demonstrates effective professional verbal and written communication skills in a virtual environment and across time zones
- Demonstrates proficiency in Microsoft Office: Outlook, Excel, and Word and similar applications
- Manages various data organized within Excel spreadsheets
- Conducts claims research, determining correct service location or verifying member history
- Performs provider outreach, verifying and confirming provider demographics & medical record requests, both by telephone and in writing
- Requests medical records and performs follow up of requests within database tools
- Maintains HIPAA standards and confidentiality of protected health information; reports critical incidents immediately
Required Qualifications/Skill Set:
- High school diploma or equivalent
- Designated workplace inside home (virtual)
- Reliable internet connection (virtual)
- Strong Communication Skills
- Ability to contact providers and request data independently, by telephone and in writing
- Experience and confidence with placing outbound phone calls
- Proficient in Microsoft Office applications including Excel, Outlook, Word
- Solid research skills
- Excellent time management and prioritization skills
- Results-driven independent worker and self-starter
- Comfortable working in a virtual environment and across time zones
- Comfortable working with laptop vs desktop
- Flexible; self-directed learning approaches and adaptability are key
- High level of organization skills, including attention to detail
- Able to accept direction, duties and changing priorities as assigned
Preferred Qualifications/Skill Set:
- Registered Health Information Technician / RHIT candidates, or healthcare students
- Previous experience working in virtual environment
- Previous contractor experience
- Experience working with HEDIS®
- Experience in claims / medical record review / medical billing / medical office
- Experience faxing from Microsoft Outlook and RightFax
- Experience with call centers
Shift Start/End Time: Example: 8:00am-5:00pm in time zone as appropriate – Flex as necessary after training – Monday – Friday
- Ability to commit to entire January – May assignment with no or minimal absences
As one of the most respected and innovative healthcare companies in the world, you will have state of the art training within a compassionate company culture, that will allow you to expand your skillset for the future of your career. When future employers see this experience on your resume, you will be a step ahead of the rest! As the leading health care organization in the United States, this company focuses on advancing health equity, addressing systemic issues that cause health disparities, and closing gaps in care for the most vulnerable populations. This goal cannot be accomplished without their 125 clinicians, 40k customer service, and 30k technologist all serving 142 million individuals.
WHO SHOULD APPLY?
If you have experience as an Administrative Assistant, Clinical Coordinator, Patient Care Coordinator, Medical Assistant, Medical Records Specialist or Health Information, we would love for you to apply today!
Apply to become part of the team that is not only changing people’s lives for the better but changing the health care system for the next generations to come.
About Us
The CSI Companies is a recruiting firm established in 1994 that has been awarded “Best of Staffing” for 5 years in a row. We provide outstanding services to the world’s leaders in the healthcare field as well as other organizations. For consideration, please submit your resume with all of your relevant experience included on it for immediate consideration. Only those candidates identified for an interview will be contacted.
Benefits Offered:
- Weekly pay
- Medical, dental, and vision coverage
- Voluntary Life and AD&D coverage
- Paid Training
- Opportunity for advancement upon performance and availability
APPLY HERE
by twochickswithasidehustle | Sep 29, 2021 | Uncategorized
JOB SUMMARY
Performs paraprofessional work administering the technical applications of a quality assurance and monitoring system used by QA staff to monitor inbound and outbound calls at a call center facility. Work is performed under general supervision.
JOB RESPONSIBILITIES
• Performs user and group account maintenance and administration tasks related to the creation, modification, and management of account/program groups
• Coordinates with Operations, IT, and Account Services to provides end user support and troubleshooting related to system and application issues
• Provides documentation of corrective action taken related to system and application technical modification
• Manages user and group privileges, definition of users and groups, analysis of users/groups hierarchies
• Enforces rules related to the analysis, creation, and maintenance of customized call recording and interactions schedules
• Creates customized queries for end-user support
• Provides problem analysis and resolution in support of existing applications and projects
• Administers timekeeping functions via Alorica’s time reporting system
OTHER RELATED DUTIES
• Assists IT department in quality monitoring problem resolution
• Assists Quality Management Services group in developing/reviewing test plans, relative to new implementations of voice recording and quality monitoring systems
Minimum Education and Experience:
• Associates degree from an accredited college or university with major coursework in a MIS, business, IT or a related field (Bachelor’s degree preferred)
• Significant experience in quality monitoring
• Exposure to telephony concepts and voice recording workflow (preferred)
Knowledge, Skills and Abilities:
• High-level understanding of voice recording technologies
• Clear understanding of agent administration in CMS
• Strong written and oral communication skills
• Strong analytical skills
• Familiarity of Alorica IT Business Processes
APPLY HERE
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