by twochickswithasidehustle | Nov 3, 2021 | Uncategorized
Employer: Audio Transcription Center
What you will do:
As an independent contractor, you will be working from home as a freelance transcriptionist, making an accurate text document of the contents of audio, video, typed or handwritten material.
We transcribe oral history interviews (with WWII veterans, women in academia, farmers, midwives), focus groups, financial forecasts or quarterly reports, tech webinars, commencement addresses, interviews about NGO work, educational reform or health care access, or anything else you could think of, and even occasionally TV shows. We don’t do medical transcription.
Who we’re looking for:
- Fast and accurate typists (minimum of 80 wpm), who can deliver files within 24 hours or less for an hour-long file.
- People with a wide range of interests or educational experiences. As the subject matter varies broadly, it’s easier to understand the flow of conversation when you have some context for what is being discussed.
- Transcriptionists who are fluently bilingual or multilingual are always welcome.
Requirements
- Strong language, style, and punctuation skills, and the capability and willingness to follow our in-house style manual as well as project-specific instructions.
- Ability to verify names and terms via brief internet research. Much of the work we do is for archives, so these transcripts will become part of a historical record and need to be of high quality to reflect that permanence.
What you will need
- A reliable internet connection is a must. ATC sends project files via Dropbox links, so no special FTP setup is necessary.
- For confidentiality reasons, we require that you use an email address that no one else has access to.
- Transcripts should be returned to ATC as .doc files. You are not strictly required to use Microsoft Word; you can also use Open Office or some other program that has the capability to save as a .doc file as long as the formatting requirements are met and the functionality of the end product is indistinguishable from a document completed in Word.
- ATC highly recommends the use of transcription software controlled via hotkeys or a foot pedal, and the use of good-quality headphones to cut down on ambient noise while you are transcribing.
by twochickswithasidehustle | Nov 3, 2021 | Uncategorized
Employer: Acusis
Acusis is a leading service provider of quality medical transcription services to a nationwide client base. We are always seeking motivated candidates who are committed to teamwork and quality excellence to join our team.
- Full-time & Part time positions are open
- Must be proficient in MS Word
- Excellent grammatical and internet research skills
- Minimum 3 years of experience in medical transcription
- Ability to transcribe from various dictators and multiple specialties preferred
- Hardware/Software required: PC with at least 1 GB of RAM, Microsoft Office Version 2003 or any newer version, and up-to-date virus scanner required
Working hours depend on shift availability at the time of candidate’s application. Acusis provides competitive compensation based on experience and performance.
by twochickswithasidehustle | Nov 3, 2021 | Uncategorized
Employer: 3Play Media
DESCRIPTION
We are looking for independent transcriptionist-publisher contractors to work on the transcription of audio recordings and the editing of imperfect transcripts, using our proprietary online software.
As a transcription and editing contractor you can decide which projects to accept and for how long, when and where to work. An excellent candidate will be able to offer high quality transcription and editing services, as well as speed of response in the delivery of the work, optimally finished, according to the requirements of each project.
As a transcriber-editor, you will have the option to transcribe files in Spanish, English or both languages. However, the communication within the company is done in English and, therefore, you must be fluent in this language. Also, since all the work is done via the internet, you will need a good computer and a fast connection.
Apart from having the necessary qualifications, described below, you will need to pass a series of proficiency exams and demonstrate your ability as a transcriber and editor before being accepted as a contractor.
QUALIFICATIONS REQUIRED
- Excellent written communication
- Excellent mastery of the use, grammar and spelling of the English language
- Excellent mastery of the use, grammar and spelling of the Spanish language
- Experience in the use of text editing software
- Ability to type at least 75 words per minute
- Experience searching on the internet and in general reference sources
- Ability to manage projects independently
- You must be 18 years old
DESIRABLE QUALIFICATIONS
- Be familiar with Microsoft Excel or other spreadsheet applications
- Technical skill in the use of computers and software
COMPUTER EQUIPMENT REQUIREMENTS
- PC or Mac
- 2.0Ghz processor (minimum), 4GB of RAM and 5GB of available disk space
- Fast internet connection with 10 Mbps for downloads (if you don’t know the speed of your connection you can measure it on sites like www.speedtest.net )
- Easy access to email address
WORK LOCATION
Contractor work is done remotely — you can work from anywhere in the US that has a fast internet connection.
REMUNERATION
By project; between $ 10 and $ 30 per hour, depending on your skill.
APPLY HERE
by twochickswithasidehustle | Nov 3, 2021 | Uncategorized
Employer: Esquire Deposition Solutions
Description
Esquire, a national provider of court reporting services and technology, is committed to hiring the most qualified professional transcriptionists to service client demands, and we understand that means utilizing the services of a Certified Shorthand Reporter (CSR). This fully remote position requires a Certified Shorthand Reporter to assist in producing the highest quality transcripts from high-quality audio in order to deliver the accurate transcripts our clients demand.
The Esquire Certified Shorthand Reporter-Transcriptionist (CSR-T), an hourly employee, will transcribe recorded legal proceedings in compliance with deposition, hearing, and trial transcript format guidelines. The CSR-T will be part of an overarching strategy to effectively allocate resources as needed to assist in alleviating the stenographic reporter shortage while maintaining high-quality standards for delivery to our clients.
JOB DUTIES:
- Commitment to adhere to Esquire’s best practices and standards for transcript production, editing, and punctuation;
- For transcription assignments, transcribe audio/video recordings using stenographic skills to produce a draft transcript for proofreading; verify elements of the transcript to ensure accuracy;
- Proofread transcripts of legal proceedings, to ensure accuracy by searching for any errors in grammar, legal terminology, content, and punctuation of the verbatim record;
- Prepare final transcript and apply your digital signature to the transcript’s certificate page and submit the job for production;
- Perform proper backup of all files and ensure required transcription worksheets are completed and submitted when completing work on an assigned job;
- Handle any returns or rejections of transcripts from the Order Management Team and Production;
- Prepare and maintain all required reports, logs, and provide timely response to all received communications;
- Organize work effectively and prioritize daily assignments according to deadlines and job size while remaining flexible for changes in work schedule;
- Provide support to Esquire’s service partner programs; and
- Perform other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES:
- Possess a current California Certified Shorthand Reporter license;
- Exhibit a courteous and professional demeanor with the ability to establish and maintain effective working relationships with different roles within Esquire and its independently contracted court reporters;
- Knowledge of English, including grammar, punctuation, sentence structure, spelling, and vocabulary;
- Knowledge of medical, legal, and technical terminology;
- Skills in one or more CAT software programs;
- Use and apply CAT system editing functions and commands;
- Ability to identify problems determine whether hardware or software related, and follow procedures for escalating;
- Knowledge in computer backup, archival methods, and security protocols;
- Familiarity with content and location of reference material, such as exhibits, dictionaries, directories, atlases, newspapers, and online library resources;
- Ability to review the final transcript to ensure consistency and accuracy in grammar, spelling, punctuation, and formatting according to the spoken word and Esquire’s Transcript Format and Transcription Style Guides;
- Knowledge of and ability to use the Associated Press (AP) Stylebook as a guide on word and number usage and punctuation;
- Working knowledge of court procedures and legal documents;
- Excellent interpersonal, verbal, and written communication, and organizational skills and possess a strong sense of discretion;
- Self-motivated, focused, attentive, and detail-oriented with the ability to plan work effectively, meet the deadlines assigned, and make sound decisions;
- Maintain confidentiality of reported proceedings and associated documents;
- High degree of ethics and commitment to professional conduct;
- Ability to work a flexible schedule, multitask, and shift priorities;
- Possess problem-solving abilities to resolve challenges;
- Ability to work under pressure;
- Capable of taking direction from more than one supervisor;
- Comfortable, collaborative, and effective working on a team;
- Maintain regular and acceptable attendance while working from home;
- Familiarity with computer systems and Microsoft Office Suite; and
- Follow the IT department’s technical requirements in the administration of reporting, scoping, and transcription duties.
EXPERIENCE QUALIFICATIONS:
- Proficient in the English language, ability to read and interpret documents and instructions with a good working knowledge of English grammar, punctuation, and spelling;
- Conduct oneself professionally to serve the best interests of Esquire and its court reporters, and provide the highest standard of practice by keeping abreast of customs, procedures, and developments in the reporting profession by reading professional journals and supporting professional reporting associations;
- Minimum touch-typing speed of 70 wpm with a high degree of accuracy; and
- Licensed Certified Shorthand Reporter.
MEASUREMENTS OF SUCCESS
- Successfully meet expectations in the performance of daily assignments;
- Produce accurate and quality final transcripts for proofreading and certification in accordance to Esquire’s Transcript Format and Transcription Style Guides;
- Ability to interact with coworkers and reporters in a professional manner
- Exceed quality control checks on final transcripts, proofreading, final transcripts, and completion of job submission worksheets; and
- Support Service Provider Relations effectively and efficiently, as needed.
WORK-FROM-HOME REQUIREMENTS:
- Reliable power and internet source and appropriate battery backup;
- Must be available by phone, email, and Esquire’s internal instant message system at all times during scheduled work hours;
- Maintenance at your residence, scheduled or emergency, must not interfere with your ability to meet your job requirements.
PHYSICAL ENVIRONMENT AND WORKING CONDITIONS:
- Ability to remain seated in one position and maintain a high level of concentration for long periods of time; and
- The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
APPLY HERE
by twochickswithasidehustle | Nov 2, 2021 | Uncategorized
Job Description
Description
Live Chat Customer Service Advisor
Remote – US
The Opportunity:
We’re looking for a Live Chat Customer Success Advisor to help us push the boundaries of what education can offer through the power of technology. Education is our passion, and our team members bring that to work each day as they aim to advance learning in every region of the world. Blackboard is the world’s leading education technology company, providing dynamic products and services to the global education community. We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.
At Blackboard, we believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices, but who we are as a company.
For more information about Blackboard and our career opportunities, please visit www.blackboard.com.
Blackboard Student Success brings virtualized support and technology-enabled solutions to the world’s most progressive institutions. We provide IT Help Desk and comprehensive Student Lifecycle Management services that improve student engagement and accelerate learning. Our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process. Our goal is to build a better education experience for everyone by extending institutional resources to meet the growing demands of learners.
Blackboard Student Success is hiring for remote, work from home opportunities with immediate availability.
Primary position responsibilities will include:
- Resolving end user inquiries by utilizing multiple technologies including chat and web-based inquiries
- Providing complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and efficiently
- Handling and resolving situations with customers in a timely and effective manner
- Assisting management with special projects relating to customer service
- Responding to all inbound chats and assisting management for the entire shift with exception of assigned break times
The Candidate:
Requirements:
- Able to work from home
- Able to sit and work at a desk and on the computer for extended periods of time
- Able to maintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift
- Home office must have DSL or Cable Internet that is hardwired into a modem/router via Ethernet (Dial up, Wireless, or Satellite internet service cannot be used)
- Must have either an ISP provided modem that allows a third party VOIP, or a personal modem and personal router without restrictions
- Must be able to wire company hardware directly into router which may not be more than 100 feet from the computer
- Minimum download speed 10 Mbps and minimum upload speed 5 Mbps
- Ping less than 100 MS consistently that is dedicated to the workstation
- Able to pass a typing speed test and type 50 WPM
Qualifications:
- High School diploma or equivalent required
- Must be at least 18 years old
- Able to work a variable schedule, including evenings and weekends, based on call center needs
- Good organizational skills and detail-oriented
- Excellent time management skills
- Proficient with Microsoft Word, Excel, Outlook, and the Internet, along with basic data entry and word processing skills
- Excellent written and oral communication skills
- 1+ years of professional customer service experience, preferably in a large Call Center environment as a chat agent
Preferred skills/qualifications:
- Some level of college completed
- Able to easily operate a computer learning and adapt quickly to software applications
- Able to troubleshoot caller issues and provide supporting help documentation
- Committed to quality and service matrix and culture
- Able to quickly adapt to face changing situations
- Able to provide positive customer experience for customers
- Self-motivated, accountable approach combined with strong sense of teamwork
- Strong sense of customer service with enthusiastic, energetic, and professional behavior
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time. Â
APPLY HERE
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