Administrative Associate

Employer: Cotiviti

Description

  • We are looking for a full-time Administrative Support Assistant to join our Fraud, Waste and Abuse (FWA) team.
  • In this role, the Administrative Associate is directly responsible for serving as the point of contact for the FWA team in facilitating responses to general inquiries and data requests from both internal and external clients.
  • This is a temporary position and we expect the work to start right away and last 6-12 months.
  • For the safety of our employees and those considering employment with Cotiviti, we are currently conducting all interviews virtually.
  • In addition, the majority of the Cotiviti team is currently working remotely, and we are onboarding new hires remotely as well.
  • As we monitor the pandemic, these arrangements may change and we will update accordingly.

What will you do?

  • Perform a variety of support and general administrative assignments in support of the FWA staff, including medical record processing, data entry, and tracking/correspondence while following established standards and work processes.
  • Obtains data files and/or generates reports for FWA processes. May be required to review client systems and update Cotiviti systems accordingly.
  • Serves as a point of contact and facilitates responses to general inquiries and requests from both internal and external customers. As requested or required, communicates directly with the client or providers following established processes and procedures.
  • Maintains productivity goals and standards set by the department. Insure all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity.
  • Achieves the expected level of quality set by the department. Verifies completeness and accuracy of work. Alerts manager of issues or concerns impacting quality of work.

What skills should you possess?

  • At least 6 months experience in healthcare related field preferred
  • High school diploma required. Bachelors’ Degree in Health Information Management, Health Policy, and/or related field, preferred
  • Strong computer skills – Microsoft Office (Word, Excel, Outlook)
  • Excellent verbal and written communication skills
  • Ability to work well in an individual and team environment
  • Strong listening and observations skills
  • Attention to detail and high level of accuracy
  • Effective organizational and prioritization skills with multi-tasking ability

Job Demands

  • This is a work at home position….focused on ET day time hours
  • Access to high speed internet is required (all other equipment will be provided).
  • Must be able to sit and use a computer keyboard for extended periods of time
  • Must have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones.
  • After hours and/or weekend work required where necessary for major deliverables/deadlines (not consistent)

#LI-JB1

#LI-Remote

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

APPLY HERE

Provider Data Services Specialist

Employer: CVS Health

Job Description:

The Provider Data Services, Coordinator automates and manually loads, maintains and resolves all new and revised participating provider data transactions (basic to complex). This role maintains and updates provider demographic and contract information, including contractually sensitive or complex transactions, in appropriate systems in support of claims adjudication and provider directory.

Required Qualifications

  • Demonstrated ability to handle multiple assignment
  • Dental provider Services preferred but not required

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications

  • Proficient in Rumba, EPDB

Education

  • High school diploma or G.ED., or equivalent experience

APPLY HERE

Payroll Specialist

Employer: E2open

Description

  • E2Open is currently looking for a Payroll Specialist to join our finance team. In this role, you will help ensure accurate processing and recording of company’s payroll, provide timely and accurate financial information, participate in daily data entry payroll processing.
  • This position will impact a rapidly growing organization and offers career development opportunities for the right candidate.

Duties and Responsibilities:

  • Responsible for processing multi-state, multi-entity payroll for approximately 700 employees on a semi-monthly basis in a payroll system, Ultipro Software
  • Responsible for addressing payroll related questions from employees
  • Manage workflow to ensure all payroll transactions are processed accurately and timely
  • Reconcile payroll prior to transmission and validate confirmed reports
  • Manage compliance with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
  • Coordinate with other departments for payments of bonuses, commissions, etc.
  • Process accurate and timely year-end reporting when necessary
  • Process transactions for expatriate and inpatriate employees

Qualifications:

  • 2-4 years of experience processing multi-state payroll
  • Proven experience as payroll specialist
  • Very good knowledge of legislation and regulations in the field
  • Proficient in MS Office including Excel and good knowledge of payroll software and related databases
  • Outstanding organizational ability; including multi-tasking and the ability to prioritize
  • Detailed oriented
  • BS/BA in business/accounting is a plus
  • CPP preferred but not required.
  • Working knowledge of payroll best practices
  • Strong knowledge of federal and state regulations
  • Working knowledge of Ultipro Software is a plus
  • Strong work ethic and team player
  • High degree of professionalism and confidentiality
  • Strong interpersonal (verbal and written) communication skills
  • Ability to communicate with various levels of management
  • Decision-making, problem-solving, and analytical skills

E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

E2open participates in the E-verify program in certain locations, as required by law.

#LI-Remote

Qualifications

  • Education
  • Preferred
  • Bachelors or better in Accounting or related field.
  • Bachelors or better in Business Administration or related field.

Experience

  • Required
  • 2-4 years: Experience processing multi-state payroll

APPLY HERE

Customer Support

$60k per year: $30 per hour, 40 hours per week.

Our team is 100% remote and distributed across the world. We have team members in Australia, the US, Canada, Thailand, Germany, Argentina, South Africa, the UK, and Romania. It doesn’t matter where you live or what time zone you’re in.

Your main responsibility will be to reply to customers asking for help with WP All Export and WP All Import. You need to love to help others and be able to keep it friendly even when dealing with difficult customers. You need to enjoy the whole process of turning anxious, confused, or angry customers into happy ones. You must be an excellent writer. We want our support replies to be friendly, easy to understand, and concise.

Flexibility

We are a small team but we try to give everyone as much flexibility as possible. Flexibility means that you can work in the mornings, or the evenings, or both, or in the middle of the night, or whatever. It means you can take two weeks off to go on a trip. It means you can wake up and decide you don’t feel like working and take the day off without telling anyone.

We aim to be as asynchronous as possible. We hate meetings, live chat, Slack, etc because it causes interruptions. You will have a list of prioritized tasks assigned to you, and we’ll do our absolute best to leave you alone so that you can work on them in peace on your own time.

These do a good job describing how we work:

As a remote company, it’s important to us to keep a strong line between our personal life and our work. Some places like to tell their employees they are joining a family. They have regular events unrelated to work like social chat rooms, hangouts over Zoom, etc. This is just another way for these companies to emotionally manipulate people into doing more work. You have an actual family and working with Soflyy means you can organize your work around the rest of your life, using your time as you see fit.

For most of us here, that is the primary draw. If you take a look at https://www.wpallimport.com/about/, you will notice that we have a lot of people who have worked here for many years. Our employee attrition rate is approximately zero, and we think the flexibility we offer is the primary reason.

Responsibilities

  • Responding to customer support inquiries
  • Adding to and improving our documentation
  • Aggregating customer feedback and assisting us with development/product roadmap decisions
  • Writing concise bug reports based on support tickets that are a result of bugs in WP All Export or WP All Import
  • Testing development versions of WP All Import and WP All Export
  • Developing add-ons for WP All Import

Requirements

The only thing we care about is the ability to provide high-quality customer support to our clients. The more of these boxes you can tick the better, in descending order of importance:

How To Apply

Send an email to [email protected]. Use ‘Hiring – Customer Support’ as the subject of your email. We would love to be able to reply to everyone, but we simply receive too many applications for that to be possible.

Your email should contain the following information, divided into sections:

1. Relevant Skills & Experience

Write a paragraph or two to introduce yourself, describe your experience with WordPress, and let us know where you found our hiring post.

If possible, describe and include links to the work that you are most proud of. Most people don’t have any code samples or plugins on WordPress.org or any examples of their work, so if you do that’s a quick way to stand out.

2. Writing Samples

Please send writing samples in the body of your email. No attachments. For each writing sample, please include one or two sentences to describe the assumptions you are making about the user and how that affects the information you are providing to them. The easiest way to stand out is to have succinct replies with links to documentation or a screenshot where helpful. The primary reason we pass on candidates is that their replies are too long, even if they are factually correct.

This article does a good job explaining what we think is good writing and how to create it: http://www.paulgraham.com/talk.html

EXAMPLE WRITING SAMPLE

Question: A customer wants to import products but can’t figure out how to round the data in the price column of their import file to the nearest dollar.

Assumption: The user is already familiar enough with WP All Import to have tried an import, but they probably don’t know how to use PHP functions or that you can use them in an import. So, I’ll send them the function to use and documentation so they can learn more about how it works.

Reply:

Hi Customer,

In order to round your product prices to the nearest dollar, you can wrap the price in the round() function, like this: [round({price[1]})]

You can read more about the round function here: http://php.net/manual/en/function.round.php

And you can read more about using functions in WP All Import here: http://www.wpallimport.com/documentation/developers/execute-php/

SAMPLE 1

A customer wants to use WP All Export to create an XML feed from their WooCommerce products. They tried but can’t figure out how the custom XML templates work. Write back and explain to them how they can create an XML feed that looks like this:

<?xml version="1.0" encoding="UTF-8"?>
<products>
    <product>
        <title>Tomato</title>
        <price>1.99</price>
        <images>
            <image>http://mywebsite.com/wp-content/uploads/tomato1.jpg</image>
            <image>http://mywebsite.com/wp-content/uploads/tomato2.jpg</image>
            <image>http://mywebsite.com/wp-content/uploads/tomato3.jpg</image>
        </images>
    </product>
    <product>
        <title>Potato</title>
        <price>.59</price>
        <images>
            <image>http://mywebsite.com/wp-content/uploads/potato1.jpg</image>
            <image>http://mywebsite.com/wp-content/uploads/potato2.jpg</image>
        </images>
    </product>
</products>

XMLCopy

SAMPLE 2

A customer has e-mailed the support desk stating they have a CSV file of products with two columns: sale_price and regular_price. They want to import products only if the sale price is discounted more than 30% from the regular price. Write back explaining how to do this.

Hints: http://www.wpallimport.com/documentation/advanced/filtering-with-xpath/ and https://www.w3schools.com/xml/xpath_operators.asp (div operator).

SAMPLE 3

A customer has an Excel file and wants to know if WP All Import can import the data. You’ve looked at their spreadsheet and determined that WP All Import will be able to.

SAMPLE 4

A customer wants a refund but is outside of our 90-day money-back guarantee.

3. Use WP All Import

Create a debug installation with WP All Import at http://www.wpallimport.com/debug and then import the following file as WooCommerce variable products. Include the login details for the /debug site in your e-mail. Import this file: http://www.wpallimport.com/wp-content/uploads/2014/12/BurtonSacks.csv

Hint: http://www.wpallimport.com/documentation/woocommerce/variable-products/

Write a PHP function and add it to the Function Editor. Pass the product color through your function – it should change:

‘Fish Blanket’ to ‘Shrimp Blanket’
‘Digi Plaid’ to ‘Sgt Bilko Brown’
‘Rasta’ to ‘Pasta’

Hint: http://www.wpallimport.com/documentation/developers/execute-php/

APPLY HERE

Remote Customer Support Specialist

REMOTE /CUSTOMER SUPPORT

At Loop Support, we help small and large businesses provide amazing customer support. If you’re smart, kind-hearted, and enjoy learning new things – we’d love to work with you!
We have several customers looking for full and part-time folks! We are committed to matching folks with jobs that work for them. We care about your schedule, your interests, and the way you like to work. Tell us about yourself, and we’ll get to work!

Responsibilities

  • Respond to customer inquiries and complaints
  • Answer questions about products
  • Troubleshoot and resolve product issues and concerns

Qualifications

  • Based in the United States
  • Excellent written communication skills
  • Positive and professional attitude
  • Distraction-free home office
  • Stable internet connection

APPLY HERE