by twochickswithasidehustle | Jan 29, 2022 | Uncategorized
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- Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.Snapchat is a camera and messaging app that connects people to their friends and the world. Every day around the globe, millions of people use Snapchat to communicate with friends, build relationships, play, and learn. No matter where you are or how you express yourself, it’s always the fastest way to share a moment! We’re looking for team members who are interested in Part-Time Trust & Safety processing work to join Team Snapchat! We’re seeking individuals with safety experience (i.e. former first responders, social workers, etc.) who are eager to help our community and make a difference. These are remote positions open to candidates who reside in the following states: AZ, CA, CO, DC, GA, FL, IL, IN, KS, MA, MD, MI, MN, MO, NJ, NC, NY, OH, OK, OR, PA, TN, TX, UT, VA, and WA.What you’ll do:
- Review content identified by hash-list databases and other proactive measures that flag images and videos that may be illegal or violate our Community Guidelines and Terms of Service requiring removal and potential reporting to entities such as the National Center for Missing and Exploited Children or other authorities.
- Take appropriate action per operations policies and follow through clearly and consistently on every report
- Identify and escalate new issues and trends to achieve results
- Contribute to Snap’s global Trust & Safety team
- Participate in Trust & Safety Wellness and Resiliency Programs.
- Flexible, scheduled work-hours (part-time 5-20 hours per week including weekends) Knowledge, Skills & Abilities:
- Excellent verbal and written communication skills
- Ability to prioritize tasks and work independently
- Great judgement and ability to problem-solve, both independently and with peers
- Developed perspective on prominent trends and issues in the online safety world Minimum Qualifications:
- Prior social work, family services or public safety work experience
- A passion for online safety as well as the prevention of inciting, hateful, extremist and false contentPreferred Qualifications:
- A background in either public safety (i.e. former/inactive law enforcement), social work and/or family services.
APPLY HERE
by twochickswithasidehustle | Jan 28, 2022 | Uncategorized
Description
At Exodus, we refer to our Customer Support Specialists as Community Support Engineers (CSEs)! Our talented team of CSEs builds trust with customers by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week.
If that sounds interesting to you and you…
- Like managing your own digital assets.
- Enjoy problem-solving by reading and searching for answers.
- Love helping others and teaching your friends about all facets of cryptocurrencies.
…then please read on!
Exodus receives hundreds of emails and chat messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with customers through email and social media.
What You Will Do
- Assist users in navigating the intricacies of managing digital assets.
- Create and maintain support articles in our Knowledge Base to address common customer questions.
- Create above-and-beyond customer service experiences that surprise and delight.
- Use problem-solving abilities to resolve unique customer problems.
- Contribute actively to the team by providing candid and useful feedback that assists in building out the Customer Support team infrastructure to help make Exodus better.
- Infrastructure projects as assigned.
Who You Are
- You live in a time zone in the AMER Region (UTC -10 to UTC -7).
- You have amazing written English skills including proper grammar and punctuation. Fluency in Spanish is also a huge plus.
- You empathize with customers on even the simplest of problems.
- You are detail-oriented and provide detailed responses to customers.
- You have a strong understanding of cryptocurrency/blockchain technology.
- You understand how digital assets work including security, confirmations, block times, network fees, etc.
- You are inquisitive and love troubleshooting to find an answer.
- You have a general knowledge of computers and are familiar with your own OS.
- You know the importance of securing your digital assets, and you use security best practices.
- You have excellent references and a history of established relationships in former careers.
- You take responsibility for your actions.
A plus!
About Exodus
Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. Our mission is to help half of the world exit the traditional financial system and move into the crypto financial system by the year 2030. To do that we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and who love what they do professionally.
What We Offer
- A remote work environment with a flexible schedule.
- Building the future. Cryptocurrencies lay the foundation to the internet of value, the next major wave in application technology and personal finance.
- Collaborative and feedback-driven culture.
- Opportunity to grow.
- Fair pay, no matter where you live along with a competitive benefits package.
- 100% pay in Bitcoin with a buffer to account for price changes and exchange fees.
Benefits:
Health: Most of our health insurance plans are covered 100% for you and covered 50% for your dependents. We’ll also cover dental insurance. If you are outside of the United States, we will reimburse you up to $500 per month for any medical and dental insurance for you and your dependents.
PTO: 30 days of paid time off per year on top of a flexible schedule where you can work wherever and whenever. If you’re part-time with us, you’ll still receive 15 days of paid time off.
Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members but we allow you to take all the time you need to grieve outside of that.
Parental Leave: 12 weeks of fully paid leave with and a month of flexible work for the primary caregiver.
Tax help: Getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of.
Perks:Â Exodus offers a variety of seasonal perks including free subscriptions to services like Calm and Masterclass, coverage for gym memberships and therapy. We want to make sure all of our employees know they are our priority and we give back for your hard work often.
APPLY HERE
by twochickswithasidehustle | Jan 28, 2022 | Uncategorized
POSITION SUMMARY:
The challenges of college affordability have never been more pronounced, and uAspire’s expertise – built over 35+ years of practice – has never been more needed across communities nationwide. The Data Systems Specialist, Salesforce will support the development, implementation, oversight, and strategic integration of uAspire’s Salesforce system across each of these departments. uAspire currently leverages Salesforce for complex data and relationship tracking across all of its departments – currently 70 users – from programmatic implementation and evaluation to fundraising, marketing, and business development. This position is responsible for the management of uAspire’s Salesforce instance and related information systems, ensuring the collection, migration, and maintenance of high quality program, development, and operations data. They will work closely with each department to maximize use of the Salesforce platform and build cross-departmental reporting mechanisms that support strategic decision making and program impact.
The ideal candidate will have technical expertise of Salesforce, coupled with a deep understanding of data management and a passion for contributing to a mission driven organization and team. They will have a keen ability to introduce new, efficient approaches to data collection, reporting, and analysis across diverse departments, paying close attention to quality, efficiency, and ongoing user needs. As uAspire continues to grow, this position will have the opportunity to build new systems that support the evolving needs of a data-driven and analytical organization.
KEY RESPONSIBILITIES:
Systems Maintenance
- Stay up-to-date with new features/system enhancements coming from Salesforce; recommend and manage implementation of new functionality as needed
- Manage Salesforce user roles, permissions, and group settings across the organization (currently 70 users, and growing) to meet staff access and data security needs
- Oversee routine data cleaning and data quality checks. Partnering with other teams to keep data clean through de-duplication, mass upserts and uploads, data validation, and monitoring syncs from external data sources
- Develop reports and dashboards to continuously monitor data integrity
- For all data integrity processes, embody a hyper-focus on ensuring that new systems and processes “stick” across all Salesforce users, meaning they are user-friendly, well thought-out, intuitive, and meet the evolving needs of end users in their design and implementation
Training & Support
- Develop and document Salesforce and other data system protocols and procedures
- Lead on-going training of Salesforce users
- Manage user feedback and troubleshooting systems, resolving troubleshooting issues as they arise
- Oversee customization of new fields, objects, formulas, page layouts and process/flow automations within uAspire’s Salesforce instance
- Develop intuitive reports and dashboards to support monitoring and learning
- Regularly solicit and respond positively and proactively to feedback from staff across all departments regarding their experiences with Salesforce
Continuous Improvement of Salesforce Functionality to Meet Team Needs
- Regularly assess and solicit new opportunities to align organizational data needs with Salesforce’s offerings, and coordinate/lead follow-through on ideas as plans are approved by department/organizational leaders
- Identify, build out, and test tools that enable us to use Salesforce to effectively track data and enhance student- and practitioner-level impact across all our Impact Models, including Advising, Training, Policy, and Consulting
- Maintain and enhance Salesforce capabilities to meet the needs of the External Affairs, Finance & Operations, and People teams
QUALIFICATIONS & EXPERIENCE:
We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.
Education, Experience & Skills:
- Committed to Equity: has a passion for working and participating in an organization dedicated to ensuring a diverse, equitable, and inclusive work environment; recognizes ways that race and other identities (historically and presently) intersect and play out in the work, especially for our students and community members; continually able to hear, reflect, and act on feedback re: identity and equity with the aim to learn.
- Salesforce Expertise: has experience and comfort with Salesforce Administrative tasks including: creation and manipulation of fields, objects, page layouts, reports, dashboards, flows, and processes; management of data imports; build out of user profiles, permissions, and security settings (while not every candidate may not have deep expertise in all areas, we are looking for someone who is comfortable with the majority of them).
- Project Management: able to assess complexities and dependencies of projects; breaks work down into tasks, timelines, and owners, and can keep work moving on target through peer management; makes iterative adjustments as needed; ensures clear communication of progress, deliverables, and adjustments to those involved.
- Effective Communication Skills: has willingness to absorb and understand before reacting; has customer service orientation to respond positively and proactively to changing needs of diverse users; uses clear and effective language in group and individual settings; modulates level of technical detail and explanation based on audience skill level.
- Learning & Growth Mindset: actively seeks to expand technical skills and expertise; relishes feedback; has ability to continue problem solving after making mistakes.
- Problem Solving: frames and breaks down business problems by absorbing and understanding multiple perspectives; listens for underlying needs, above and beyond taking statements at face value; ability to and enthusiasm for analyzing, assessing and deconstructing information to pinpoint problems and subsequently research and identify potential solutions.
Core Competencies:
- Equity and Inclusion
- Equity Mindset – Identify and examine personal biases, stereotypes, prejudices and cultural norms in ways that consider their impact on persons with marginalized identities.
- Awareness of Inequity – Recognize the social effects of race, ethnicity, class, gender and other identities and the systems of oppression which perpetuate these inequities.
- Advance Diversity and Inclusion – Proactively seeks out diverse perspectives and relationships within the workplace and the broader community served.
- uAspire’s Core Competencies
- Excellence – Steps up and follows through to consistently deliver high-quality work.
- Equity & Inclusion – Champion the values of diversity and the creation of inclusive spaces.
- Growth Mindset – Embrace challenges and setbacks as the fuel for learning and development.
- Teamwork – Contribute actively and collaboratively with colleagues to active shared goals.
ANTICIPATED START DATE: April 18, 2022
COMPENSATION: The salary range for this position is $50,125 – $58,000. Salary commensurate with experience and education.
GRADE: C
STATUS: Full Time
LOCATION AND WORK ARRANGEMENT: Remote. Preference for candidates based in our Boston, New York City, or Bay Area geographies. Candidates need to reside in the United States.
REPORTS TO: Katie Redmond, Director of Technology
VACCINATION REQUIREMENTS: All uAspire employees are required to be fully vaccinated. Proof of vaccination or proof of exemption for medical or religious reasons will be collected upon employee onboarding.
APPLICATIONS: Applicants should apply through uAspire’s website here. Because of the technical nature of this position, we are asking all candidates to complete two additional Salesforce questions as a part of their application. These questions can be found on the application and include one multiple choice and one short answer.
ABOUT UASPIRE:
Organization Vision: uAspire imagines a day when all young people have the opportunity to reach their full potential by graduating from college, regardless of their families’ financial resources or college experiences.
Organization Summary: uAspire is a national leader in providing college affordability services to young people, families, and college access and success practitioners. By 2022, uAspire’s strategic plan aims to impact the lives of 3,000,000 young people through:
- Student Advising: In person and over text, we support students one-on-one to maximize financial aid, minimize loan debt, and make informed financial decisions about the best post-secondary option for them.
- Training: Online and in-person we provide professional development for school counselors and college access providers, sharing our expertise so they can effectively support their students.
- Policy & Systems Change: To level the playing field for young people from all economic backgrounds, we work to improve financial aid systems so everyone has a chance to graduate with a degree they can afford.
APPLY HERE
by twochickswithasidehustle | Jan 28, 2022 | Uncategorized
Quility is a leading technology-enabled, independent provider of insurance protection and financial wellness solutions. With thousands of agents operating in all 50 states, and a corporate staff of over 150 strong, we forge long-lasting relationships with America’s families and curate life insurance solutions to meet their evolving needs. Our advisors, partners and team members come from a variety of backgrounds, but we all have one thing in common: We are dedicated to helping our clients protect what matters most.
We are seeking a Data Entry Specialist to join the team. This role is responsible for performing data entry work using a computer and appropriate software; entering, updating, researching, verifying and/or retrieving data into/from various systems; and ensuring the accuracy and confidentiality of information recorded.
Essential Functions
- Enters, updates and verifies data into various systems for use by all personnel.
- Reviews and verifies data entered into Quility’s database to ensure accuracy.
- Tracks contracts and other documents received and completion dates.
- Assists and trains employees and new data entry operators on software programs.
- Aids technical staff to resolve computer and software problems.
- Runs and distributes reports.
- Creates back up files for all data.
Competencies
- Communication Proficiency
- Ethical Conduct
- Organizational Skills
- Technical Capacity
- Time Management
- Accuracy
- Efficient
- Highly Productive
Required Education and Experience
- Bachelor’s degree in finance, business administration or related field, or equivalent number of years of contract experience.
- Experience with data entry and contract review.
- Customer Service experience preferred.
APPLY HERE
by twochickswithasidehustle | Jan 28, 2022 | Uncategorized
Description
**This is a virtual / 100% remote position based in the U.S. **
INTRODUCTION:
We are looking for an enthusiastic and creative Social Media Content Specialist I to join our team. As a Social Media Content Specialist I, you will be responsible for developing and implementing our organic social media strategy across a variety of social platforms in order to increase our online presence and improve our brand, marketing, and sales efforts. You will be working closely with the Marketing and Sales departments.
DUTIES AND RESPONSIBILITIES:
- Collaborate with Social Media Manager to develop and execute our organic social media strategy for one or more of the brands at Empowered Education
- Create, edit, and publish high-quality social media content to a variety of platforms based on brand needs including, but not limited to: originally created carousels and standalone graphics, video content, user generated content and more
- Organize the organic social content plans, processes, and calendars
- Regularly present on organic social content goals and results to leaders including company founders
- Regularly measure and report on the success of organic social media strategies and campaigns
- Practice community management to drive engagement and deliver a high level of customer care
- Stay up to date with the latest social media best practices and technologies
- Stay up to date on the programs Empowered Education offers
- Work with other team members including the editorial team and brand managers to ensure content is informative, appealing, and on brand
- Coordinate and support livestream events on social with brand thought leaders
- Assist with crisis and negative news communications
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- 1-2 years of experience working in an organic social media role
- A bachelor’s degree in marketing, communications, or other related field
- An interest in health and wellness, nutrition, and/or fitness
- Experience creating graphics using Canva
- Storytelling and writing skills
- Community management experience
- Excellent knowledge of various social channels (Facebook, Instagram, Twitter, LinkedIn, Pinterest, TikTok, and more)
- Capabilities of understanding social analytics and reporting
- Excellent time management and ability to work autonomously
- Highly organized with a strong attention to detail
APPLY HERE
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