by twochickswithasidehustle | Feb 28, 2022 | Uncategorized
Position: Operations Representative
Hours: M-F 8-5
Location: Remote
Overview of Position
The Operations Representative is responsible for filing electronic medical documents in patient charts. This position will also process incoming faxes and scanned documents efficiently and accurately according to the client’s criteria. High attention to detail is critical to maintain the integrity of this information. This is a remote position that allows you to work from the comfort of your own home office environment.
In addition to demonstrating ScanSTAT Technologies values applicable to all positions, an Operations Representative is responsible for the following:
Duties and Tasks:
- Place documents in patient charts according to protocols; route documents to clients’ clinical staff as needed for review
- Navigate clients’ electronic health records (EHR) software comfortably
- Assess volume of incoming faxes or scanned documents presented for the day
- Ability to handle high volumes with high accuracy rate
- Follow pre-defined filing processes, refer to company internal documentation, and find resources to make decisions to file the document
- Understand and efficiently utilize assigned clients’ protocols and Service Level Agreement
- Track and log time and document transaction totals daily
- Attain and maintain standard documents filed per hour per EHR
- Intermediate computer comprehension
- Exercise confidentiality concerning the affairs of the business and follow HIPAA guidelines and procedures; report all HIPAA violations, maintain good HIPAA practices
- Check audit log and communicate with auditors and supervisors
- Attend bi-weekly conference calls for on-going training
- Study and continually reference internal documentation and protocols
- Complete all assignments daily for each client
- Report to upper management surplus/decline in volumes and technical issues preventing job completion
- Understand and comply with company/client agreed compliance standards
- Other duties as assigned
Supervisory Responsibilities: This position has no supervisory responsibilities.
Placement Criteria:
- HS Diploma or equivalency
- Experience with Electronic Medical Records preferred
- Experience in a healthcare setting (Physician Office, Hospital, etc.)
- Familiarity with medical terminology
- Ability to distinguish differences in medical documentation
- Extensive knowledge of commonly used concepts, practices and procedures within health information management is a plus, but not required
- Employee should have intermediate skills with computers, including Microsoft Office Suite, the use of multiple monitors, and have the ability to learn and adapt to all company-specific software
- Expected to navigate efficiently through multiple windows and applications running concurrently
- Proficiency with MS Office software
- Detail oriented
- Understand that this role requires specific responsibilities for protecting sensitive data
- Other duties as assigned
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by twochickswithasidehustle | Feb 28, 2022 | Uncategorized
Job Details
Description
The purpose of the MIPS (Medical Image Processing) Agent is to review and associate medical records to the appropriate requests while maintaining adequate production and quality levels through tracked metrics.
Responsibilities:
- Review medical records and associate individual records to the correct location for client downloading
- Perform quality checks prior to associating each record for download, ensuring all protected health information is safeguarded in the client record
- Responsible for identifying incoming invoices and provide to the PIQ lead
- Process incoming authorizations for request of records in a timely manner as outlined by Cotiviti process
- Completes all responsibilities as outlined on annual Performance Plan.
- Completes all special projects and other duties as assigned.
- Must be able to perform duties with or without reasonable accommodation.
Requirements:
- High School diploma, GED, or equivalent work experience
- Some previous healthcare experience preferred, specifically with medical records
- Self-motivated with a high degree of ownership/accountability, with strong attention to detail (including planning, executing, and follow-up procedures)
- Effective written and verbal communication skills required
- Demonstrable punctuality and ability to maintain a consistent schedule
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by twochickswithasidehustle | Feb 28, 2022 | Uncategorized
About Us:
At Vault, we believe quality healthcare is a human right. Our mission is to make better health outcomes more accessible and affordable for everyone. Our platform makes this possible by bringing remote diagnostics and specialty care to patients in their homes, on their home screens, and within their hometown communities— wherever they choose. We are reimagining the 21st century healthcare experience for patients, practitioners and providers—making the promise of better health more attainable through our end-to-end healthcare platform.
The Opportunity:
We are looking for a dedicated Specialist for Paid Search to help expand on our growing paid media approach. This role will report directly into our Growth Marketing Manager.
The Job:
- Manage all Google initiatives – primarily Search along with SEO, Google Optimize tests, Display & Video 360, Youtube, Discovery, or any other Google campaign we see best fit for our marketing approach
- Track, report and provide analysis on all performance metrics for paid search campaigns on a daily, weekly, and monthly basis
- Manage ad spend budgets to maximize growth and returns
- Perform routine audits of our account, campaigns, ad copy, to identify ways to continuously improve performance to meet and exceed goals
- Work cross functionally with other marketing team members to align important messaging to ensure strong, cross-platform approach
- Assist in the placement/set up of pixels on multiple landing pages
- Develop and execute testing plans to consistently improve and optimize our KPIs
- Continual evaluation of search marketing strategies to identify opportunity for competitive advantage for Vault
- Establish current and long-term goals and objectives
- Manage the overall day to day activities, strategies, optimizations associated with paid search
Ideal Skills:
- 3-5 years of experience in Paid Search required, preferably in a digital agency
- Exceptional knowledge of Paid Search, market development and trends
- Experience with SEMRush is preferred
- Advanced knowledge of Google Ads, Google Analytics, and relevant platforms
- Experience with bid management platforms such as Google Display & Video 360
- Ability to think strategically and drive solid results to grow the business
- Polished communication and presentations skills
- Proven ability to think outside of the box
Vault Health is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, disability, or veteran status.
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by twochickswithasidehustle | Feb 28, 2022 | Uncategorized
Overview
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what’s possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people’s lives.
Responsibilities
Provides timely processing of the patient record, the HIM Specialist will be responsible to complete the prepping,
scanning and indexing of patients’ medical records into our Electronic Health Record (EHR), to include all hospitals
departments and WellStar Medical Group practices. In addition, the HIM Specialist will be responsible for monitoring,
and management of HIM work queues, review documents and creation of indexes, abstracting, completion and
submission of vital records information and other duties associated with the accurate and timely completion of the
legal medical record.
The HIM Specialist is responsible to review documents and create indexes. This allows the end user to locate
documents quickly and easily for continuity of patient care, coding, billing, release of information, compliance and
regulatory standards. This job requires strong problem-solving skills, decision making, research, analytical ability and
great attention to detail. The HIM Specialist must acquire and maintain comprehensive knowledge of the document
types required to associate patient documents in the EHR to facilitate end user access and selection. This job
requires extensive knowledge and proficiency of the EHR to designate the documents to the correct patient,
encounter level, document type, physician and location.
Qualifications
Required Minimum Education: High school diploma
Preferred Education: Education in HIM/HIT and/or college degree
Recommended Minimum Experience: Education in HIM/HIT and/or college degree or two (2) or more years of
experience in an acute care hospital with experience with HIM document management system.
Required Minimum Certification: n/a
Required Minimum Skills: examples: Computer/data entry experience. Ability to communicate with various members
of the healthcare team. Ability to use EXCEL, Word and have basic computer operational knowledge. Epic and
OnBase experience preferred.
We’d like to invite you on a career journey like no other! In return for your contributions, we’ll help you make the most of all life’s moments – on and off the job. Wellstar Total Rewards is designed to provide for your total well-being, including: Your Wellness, Your Pay, Your Future, Your Joy. We think it’s pretty simple – we care for our team members and our team members care for the community.
APPLY HERE
by twochickswithasidehustle | Feb 28, 2022 | Uncategorized
Snappy Kraken is the marketing program leader in the financial services industry and voted Best Place to Work in FinTech for 3-years in a row. Our Automated Growth Program helps transform financial advisory businesses through purpose-driven content, easy automation, and world-class support. Our culture is intentionally designed to bring out the best in each team member so that we can continually achieve our growth and revenue potential. Every new person we add to our team helps raise the bar of what we can accomplish together. How can you contribute?
The Purpose of This Role
This role is responsible for handling all incoming and outgoing chat support requests for Snappy Kraken and all Enterprise platforms. This role’s primary responsibility is to help our members learn and adopt the Snappy Kraken platform by answering questions brought up to chat support, as well as escalating tickets to Technical Support (Tier 2), or other departments as needed. The Chat Support Specialist role requires excellent written and verbal communication skills, as well as some technical knowledge or learning capabilities to quickly learn the ins-and-outs of the Snappy Kraken platform and how it operates.
This role reports to the Manager of Technical Support.
Primary Role & Responsibilities
The primary function of this role is to help solve some of our member’s most common questions about using our platform, as well as routing incoming requests to the correct departments. This includes:
- Answering basic technical questions from members
- Teaching members the ins-and-outs of Snappy Kraken
- Answering questions about the actual use of the Snappy Kraken platform
- Partnering with the Member Engagement team to ensure Onboarding efficiency and onboarding goals
- Routing questions to the appropriate email inboxes for issues not solved within Tier 1
- Knowledge of new and upcoming features on the platform to share with members
- Basic triage of technical issues to be escalated to the Technical Support Team
- Knowledge of new and upcoming campaigns on the platform to share with members
- Escalation of true Customer Success questions that cannot be answered in chat to the CSM inbox
Primary Qualifications
- 2-4 years of customer support experience, preferably in a SaaS environment
- Previous industry experience in financial services, marketing, or technology preferred
- Excellent written and verbal communication skills, as well as organizational skills
- Ability to multitask and prioritize
- Self-starter with strong problem solving skills
Essential Qualities for Remote Team Members
Having a distributed team allows us to do great work with amazing people, who not only deliver tons of value, but who also find the process itself deeply satisfying. Remote team members have the freedom to choose their place to work. The key to success is making good things happen consistently as a leader in your area of expertise. There must be mutual trust among team members to get work done right and on time. The ideal candidate will have successful experience producing in a virtual environment and these natural characteristics:
- Productive working independently and on a team
- Disciplined
- Accountable
- Trustworthy
- Ability to prioritize, multi-task, and stay organized
- Attentive to the internal organizational structure
- Adaptable
- Computer literate and tech-savvy
- Ability to communicate clearly in writing
- Emotional intelligence
- Achieve and own results of your work
Working remotely for Snappy Kraken requires that each team member independently obtains and maintains their own proper working environment, fully equipped with all needed furniture and supplies, including but not limited to stable high-speed internet. The chosen work environment must be clean and free of distractions or noises that may inhibit the ability to provide the functions described in this job description.
Probationary Period
New hires must complete a 90-day probationary period. During this time, a new hire will receive training to help them get acquainted with the role, our culture, and learn how to properly execute job functions. An employment relationship may continue if it’s a good fit for everyone, based on the new hire’s alignment with Snappy Kraken values, performance evaluation of specific milestones, accessibility, and communication.
Accessibility Requirements
As a remote company, it is critical to remember that our contributions and teams are interconnected and accessibility is the expectation. Availability during standard East Coast business hours, or as scheduled, for client inquiries, team calls, and video chats is expected.
Growth Opportunities
We believe every team member of Snappy Kraken can reach their maximum potential. We are intent on alignment around Outcomes and Key Results (OKRs), addressing obstacles and opportunities openly and honestly, and regular reporting and tracking of development. Continuously refining values, skills, and knowledge is fundamental to future growth opportunities.
About Snappy Kraken
Snappy Kraken is a transformative Automated Growth Program for financial advisors, built on the exclusive Cold to Gold framework. Advisors take what they’re already naturally good at online with the content, automation, and support they need to GROW!
Benefits
- Health/Dental/Vision/Life/AD&D/STD/LTD available after 90 days with employer premium contribution
- 401k with company match available after 6 months
- PTO and paid holidays
- Annual education stipend
- More perks & benefits
APPLY HERE
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