Payment Representative II

by twochickswithasidehustle | Apr 3, 2022 | Uncategorized

Employer: Change Healthcare

Overview of Position

Organizes in-patient and out-patient claims for electronic or hard copy mail and forwards to appropriate third party payers. May receive payment and prepare payment for deposit and forward to appropriate financial institution. Responsible for posting payments, rejections and LOA’s to accounts and making corrections to misapplied payments. Reviews claims to make sure that payer specific billing requirements are met, follows-up on billing, determines and applies appropriate adjustments, answers inquiries, and updates accounts as necessary.

What will be my duties and responsibilities in this job?

• Meet productivity standards as outlined in client metrics
• Identify any issues or trends and bring them to the attention of management team
• Work on special projects as assigned
• Other duties as assigned

What are the requirements needed for this position?

• High School Diploma or equivalent
• 1-3 years of relevant work experience
• Advanced knowledge of the payment posting process
• Ability to meet position metrics goals (KPI’s)
• What other skills/experience would be helpful to have?
• Knowledge of the payment posting process
• 10,000 keystrokes with 5% or less error rate
• Organized
• Detail Oriented
• Ability to multi-task
• Work well with others
• Computer literate

What are the working conditions and physical requirements of this job?

• Remote office environment

How much should I expect to travel?

• None

Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to [email protected] with “Applicant requesting reasonable accommodation” as the subject. Resumes or CVs submitted to this email box will not be accepted.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Full time

R24798

About Us

Careers Transforming the Healthcare System

Who is Change Healthcare? We are a leading technology company inspiring a better healthcare system. Through innovative technology solutions like cutting-edge cloud technology, artificial intelligence, and data insights, we drive better patient outcomes, reduce costs, and create value for our partners.

Positive Impact and Shared Purpose. Through visionary leadership and a culture of collaboration, we share a common purpose to positively impact our communities by creating a stronger, better coordinated, increasingly collaborative, and more efficient healthcare system.

Employee Experience, Cultural Values, and Total Rewards. We celebrate diversity and earn trust with our employees by promoting innovation at every level within the organization. Our teams are agile, and their work is fast paced and engaging. We’re committed to providing competitive compensation that rewards and recognizes performance, offer well-being programs that empower your overall health, and provide learning and development opportunities to accelerate your professional growth.

Find Your Path. Whether you’re ready to make an impact in technology and product innovation or support our mission to inspire a better healthcare system in a variety of career areas, find your path and accelerate your career. What are you waiting for?

Feeling Inspired? Ready to Make a Change? Learn how Change Healthcare can transform your career and apply today!

APPLY HERE

Media Coordinator

by twochickswithasidehustle | Apr 3, 2022 | Uncategorized

Employer: Naylor Association Solutions

Overview

This position is responsible for the processing of ad copy and other information related to the sale of advertising, which includes contact with advertising clients/sales representatives to obtain ad copy, providing excellent customer service, inputting ad information into MIS, and working with the Sales Representative on any issues related to the processing of the sale.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as
need arises.

1. Obtain ad copy and other information from sales representative/advertising clients to complete an advertisement order.
   • Review incoming ad copy to insure accuracy (i.e. size, shape, color, index, location)
   • Contact client/sales rep via telephone and/or email to obtain ad copy and/or information to facilitate the processing of the sale
   • Upload ad copy and enter all necessary information to order entry
   • Provides excellent customer service to internal and external clients
2. Inputting advertisement order information into MIS
   • Verify that all necessary information has been acquired to complete a sale
   • Assure correct ad copy is attached
   • Relays advertisement orders to the production department
3. Coordinates with Sales Representatives to complete any ad revision or order changes
   • Process revision and enters Support Request (may send to 3rd party vendor – QBS)
   • Documents communication of changes in MIS (Communication Field or MC Workload Module) and notifies sales rep if a change would result in a change in the price and/or billing of an order.
4. Additional duties may include:
   • Assist sales reps with Problem Ads
   • Work with Collections on credit holds
   • Coordinate ad proof approvals, with sales rep or client
5. Provides administrative support and assistance for assigned branch and as assigned by supervisor. Additional administrative support for branch may be assigned based on the needs of each branch.

Qualifications

• An Associate’s degree is required, although a Bachelor’s degree is preferred, with a preference for a degree in business administration or similar field. Additional years of relevant progressive work experience, including very strong administrative experience may substitute for degree requirements on a minimum year for year basis in addition to the 1-2 years of required experience noted below.
• At least 1 – 2 years of progressive relevant work experience in an administration, production and/or office environment, supporting a group of people or projects.
• Demonstrated proficiency in Microsoft Office programs, including Word and Excel and internet browsers.
• Minimum typing speed of 40 cwpm.
• Must have strong demonstrated written and verbal communication and interpersonal skills, and a commitment to support the Group PM, Sales and PMs and team members.
• Must be detail-oriented and possess strong organizational skills with the ability to work in a fast-paced, deadline-oriented environment. Must be able to manage multiple ongoing projects and schedules for several managers simultaneously.
• For internal candidates, familiarity with Naylor MIS preferred. An understanding of Naylor’s sales process with advertisers, as well as 3-part sales strategy is also helpful. Previous Naylor experience in Sales, Marketing,
  Sales Administration or other areas desirable.
• Ability to sit and use keyboard for extended period of time.
• Ability to conduct self-according to Naylor’s operating values.

Naylor Association Solutions is an equal opportunity employer and is committed to hiring a diverse workforce.

APPLY HERE

Donor Research and Database Specialist

by twochickswithasidehustle | Apr 3, 2022 | Uncategorized

Employer: Amigos de las Americas

About AMIGOS

Amigos de las Americas (AMIGOS) is an international youth leadership nonprofit whose mission is to inspire leaders through authentic service and immersion experiences. Each year 500 700 students join AMIGOS programs and become lifelong leaders sharing responsibility for our global community. AMIGOS was founded in Houston, TX in 1965 and currently operates programming in eight countries. Learn more by visiting https://amigosinternational.org/.

The Fund Development department is comprised of three full-time positions (including this new role), the support of two AmeriCorps VISTA members, and the office of the President & CEO. The department works closely with the Marketing, Programs, Data Management, and Finance departments. AMIGOS is embarking on the second Capital Campaign in the organization’s

57-year history. The AMIGOS Annual Fund raises $1MM annually.

Donor Research and Database Specialist Position

The Donor Research and Database Specialist will be responsible for conducting prospect research and database screenings, completing data entry and moves management, handling data analysis and report creation, and completing weekly administrative tasks. This position will serve as the engine room of the department ensuring that donors’ and prospects’ information is up to date and that the team is engaging and stewarding donors in a strategic and timely manner. The position will work closely with the Director of Development, Data Manger, and other members of the fund development team.

This individual will work both independently and within teams to solve problems and develop or refine processes as needed. This position is ideal for someone who enjoys system building and working in a fast paced, collaborative, and familial environment.

Job duties include, but are not limited to:

• Prepare donor profiles and propose engagement strategies by pulling research from Donor Search or other information sources.
• Enter donor and prospect data into Salesforce, including donations, background research, contact and personal information, meeting and other engagement results, appeals, and solicitation information.
• Track and update moves management for all major gift donors and prospects.
• Enter donation information and ensure accurate donation coding in Salesforce, confirm matching gifts, and complete other gift acceptance tasks.
• Create donation acknowledgement letters and assign donor stewardship to members of the fund development team.
• Generate reports, solicitation lists, and data analysis using Salesforce and other donor relations management systems.
• Contribute to strategic thinking and planning for appeals and major gift strategies based on patterns in donor data.
• Assist with other administrative duties as needed.

Competencies

• High attention to detail and demonstrated ability to proactively manage and complete daily tasks
• Willingness to suggest new policies and processes for improving efficiency and performance
• Research and analysis skills, including mapping relationships between donors using internal tools and publicly listed information
• Proficiency in Microsoft Office: Excel, Outlook, Word
• Data entry in industry standard databases (AMIGOS uses Salesforce)
• Prospect Research in wealth screening tools (AMIGOS uses Donor Search) desired but not required.
• Comfort with learning or working in a variety of donor portals and software tools such as Benevity, Causevox (peer-to-peer fundraising), Donately (donation processing), Zapier (automation), and Stripe (payment processor). Knowledge of website CMS management (WordPress) desired but not required.
• Written and oral communication skills
• Demonstrated ability to work with others as a team
• Understanding of the importance of fundraising ethics, including confidentiality of private information
• Understanding of and affinity for the core values of the AMIGOS

Preferred Education and Experience

• Bachelor’s degree
• Two or more years relevant work experience with preference for candidates who have donor prospect research experience

Our Commitment to Diversity and Inclusion

AMIGOS believes in the power and wisdom of all people. We embrace diversity at AMIGOS with respect to race, nationality, ethnicity, socioeconomic status, religion, age, ability, gender, and sexual orientation.

We commit to eliminating barriers to representation and inclusion within the AMIGOS organization and in our programs. We uplift different life experiences, belief systems, and opinions through our work with volunteers, communities, and partners.

APPLY HERE

Major and Special Gifts Coordinator

by twochickswithasidehustle | Apr 3, 2022 | Uncategorized

Employer: PETA

Position Objective:

To assist and support the Major Gifts Department and Special Gifts Program with administrative duties to conduct major gifts data entry and communications in a timely and accurate manner. Opportunities for growth including attending professional seminars, staying up to date on fundraising techniques, and cultivating special donor connections abound in this behind-the-scenes position.

Who is The PETA Foundation’s Major Gifts Team?

Our team is composed of skilled fundraisers who are the best and brightest in their respective areas. We come together to build long-term relationships with major donors helping the organization to reach its fundraising goals supporting programs that aid animals in need, and connect philanthropists with opportunities to make a real difference. If you join our team you will be changing the world for animals, one supporter at a time.

Primary Responsibilities and Duties:

Assist the Major Gifts Department and Special Gifts Program with the continued development of PETA’s fundraising efforts with Canadian donors in accordance with the department’s standard operating procedures:

• Document pertinent information for the purpose of enhancing and developing PETA donor profiles
• Record donor research, meeting, correspondences, and other notes in PETA’s Development.
• Prepare correspondence, assist with reporting, proofreading, gift review, support fundraising events, and data entry,
• Assist in working with third party partners (CAF Canada) to ensure best practices founded on a donor-centered experience, and compliance with the partnership agreement.
• Stay up-to-date on current fundraising techniques and methods, and Canadian charitable law, both in Major and Planned Gifts.
• Follow-up with select new Augustus Club members and Planned Giving Prospects, as directed, to provide basic information and assess for follow-up contact with the Director.
• Attend professional-training seminars
• Assist with additional PETA fundraising and donor-cultivation projects, as needed
• Perform any other duties as assigned by the supervisor

Requirements

• Degree in a related field or equivalent experience
• At least three years of experience with non-profit fundraising
• Experience with fundraising software or similar database systems as well as the Windows operating system
• Proven exceptional attention to detail and organization skills
• Persuasive and explanatory written and verbal communication skills are critical to this position
• Proven excellent project management, strategic thinking, and analytical skills
• Demonstrated ability to work independently and maintain strict confidentiality at all times
• Proven ability to maintain professional working relationships with an organizations members and supporters
• Ability to represent PETA’s philosophy and professionally advocate PETA’s positions on issues
• Must be at least 21 years of age and have a valid U.S. driver’s license, with a satisfactory driving record
• This position requires proof of the COVID-19 full vaccination
• Commitment to the objectives of the organization

This job excludes CO applicants.

APPLY HERE

Customer Support Engineer – West

by twochickswithasidehustle | Apr 2, 2022 | Uncategorized

About Kandji
Kandji is building the future of Apple Enterprise Management. The use of Apple devices in the enterprise is growing rapidly. Drawing on decades of experience in Apple IT, we saw a dire need for a modern Apple device management platform that could accommodate growing businesses and increasing regulatory demands. 
Kandji grew to hundreds of B2B customers within a few months of initial product launch in 2019, and secured a $100 million Series C in late 2021. Today, we have a 95% Customer Satisfaction rate and a rapidly growing community of customers, including names like Crunchbase, Belkin, Rackspace, Allbirds, FabFitFun, VSCO, and Turo.
Behind our business is a handful of the best investors in tech. Together, we are creating a new category of device management that can better serve modern businesses.
The Opportunity
As a Customer Support Engineer – West at Kandji, you will be working directly with our customers to make sure they’re happy, productive, and set up for success. To our customers, YOU are Kandji. You’ll also act as the voice of the customer by sharing customer feedback and insights with our product team and reporting issues to our engineers.
We pride ourselves on creating world-class experiences for our customers. Our customers rely on Kandji to ensure their Apple devices are managed and secured properly. We want to make sure that if they have questions, that we answer them with the best support interaction possible. Our team’s top priority is to make our customers’ lives easier and that means we need to ensure their experience using Kandji is reliable and easy.
The ideal candidate must be able to work Pacific Time Zone hours 9am to 6pm PST.

Day to Day

• Communicate efficiently and effectively with our customers – we primarily offer support via chat and email, but you’ll also have video conferences when the need arises.
• Own customer communications from initial contact until resolution to make sure our customers are supported every step of the way.
• Influence support processes and shape the tone of Kandji’s customer support on a rapidly growing team that spans multiple time zones.
• Be an encyclopedia of knowledge about how Kandji works – our customers need help troubleshooting a wide range of issues across Apple hardware, wireless connectivity, and software products, so we need to be ready for anything.
• Become our customers’ best advocate; you’ll funnel customer feedback to our product and engineering teams so we can make sure we’re building features our customers will love.
• Ensure every customer has a great experience – our tight-knit team prides itself on providing excellent, personalized support, so you’ll need to be able to tailor your communication style to maintain our standard.
• Work directly with our engineering team to identify current issues and make sure they’re resolved, while keeping our customers informed every step of the way.

Minimum Qualifications

• 3+ years of work experience in a customer support and/or IT administration role.
• An excellent understanding of Apple macOS, iOS, and iPadOS.
• Experience managing Apple specific Mobile Device Management (MDM) solutions.
• Experience meeting SLAs such as customer satisfaction, initial response, and issue resolution times.
• Familiarity with shell scripting and the macOS command line; comfortable using Terminal to execute commands or run scripts.
• Great problem-solving abilities, a curious nature, and a genuine interest in learning new technology in a fast-paced startup.
• The ability to rapidly switch gears across tools while retaining focus on the bigger picture.
• Excellent communication and writing skills with the ability to explain complex topics in easy to understand and concise language.
• Strong emotional intelligence; ability to intuit customer sentiment and match their tone to ensure you communicate in the method they’ll relate to most.
• Must be able to work Pacific Time Zone hours 9am to 6pm PST.

Nice to haves, but NOT required

• Experience with support tools and platforms like Salesforce, Zendesk and JIRA.
• Experience working with Enterprise customers to help resolve complex technical issues.
• Knowledge and experience setting up and troubleshooting IT equipment like printers, routers, Wi-Fi access points, and Apple devices (Macs, iPhones, iPads).

Benefits & Perks • Competitive salary • 100% individual and dependent medical + dental + vision coverage • 401(k) with 4% company match • 20 days PTO + 1 week shut down for the first week of August  • 14 paid holidays per year • 10 sick/wellness days per year • Equity for full-time employees • $1,000 virtual card for comfortable remote working equipment• 12 weeks paid leave for new parents • Cell phone & Internet stipend • Work from anywhere in the United States and Canada! • New Macbook Pro and software setup • Exciting opportunities for career growth • An outstanding, inclusive culture
We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.
At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
#LI-Remote

APPLY HERE