by twochickswithasidehustle | Apr 13, 2022 | Uncategorized
Employer: Conduent
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Data Entry Combined with critical thinking to build cases for our clients! Sound like something you are interested in?
Our clients are health insurance carriers. We try to get reimbursement for claims our client’s paid out due to a motor vehicle accident, slip/fall, product liability, premise liability, med mal, restitution, Workers Comp – essentially anything where there is another carrier that is responsible for medical bills. For this position, after eligibility is determined with our client on manual cases, the case will come to you. You are responsible for updating the case with eligibility provided, reviewing correspondence received and summarizing in a note in the case. There is a standard set on an hourly basis of how many files are to be opened. While you will receive a phone, there is no phone work required in this position. We do provide all equipment, you are responsible for providing internet service. Your computer and hard phone will need to be hard wired into your modem/router.
Our training is about a week long, hours are 8 – 4:30, CST. After training, it’s 8:00 – 5:00 or 8:30 – 5 CST depending on hr or half hr lunch
- $13 hr remote
- previous data entry experience
- tech savvy
- steady work history
- must pass bg/ds
- must be 18+ and have high school diploma/GED or above
Job Track Description:
- Performs tasks based on established procedures.
- Uses data organizing and coordination skills to support the business and perform technical work.
- Requires vocational training, certifications, licensures, or equivalent experience.
General Profile
- Developed proficiency within a range of analytical or operational processes.
- Completes assignments and facilitates the work of others.
- May coordinate assignments beyond work area.
- Proposes improvements to processes and methods.
- Acts as a lead, coordinating the work of others, but is not a supervisor.
- Works autonomously within established procedures.
Functional Knowledge
- Developed skills in a range of processes, procedures, and systems.
- Acts as a technical expert in some areas.
Business Expertise
- Understanding of how best teams integrate and work together to achieve company goals.
Impact
- Impacts a team, by example, through the quality service and information provided.
- Proposes enhancements to work procedures and practices to improve efficiency.
Leadership
- Serves as a team lead.
- Allocates work to team members, as appropriate.
- Provides subject matter guidance to junior team members.
Problem Solving
- Provides solutions to problems based on existing challenges or procedures.
Interpersonal Skills
- Effectively exchanges information and ideas.
- Uses tact when working with others.
Responsibility Statements
- Manages more complex tasks that are escalated due to issues.
- Acts as a domain expert.
- Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
- Ensures quality and volume is met during shifts.
- Coordinates appropriate staffing and interviews candidates.
- Collaborates with supervisors on key performance measures set by the client.
- Facilitates work allocation.
- Tracks/monitors daily and monthly reporting.
- Participates in progress improvement without impacting the quality of work.
- Communicates with teams and managers to provide work status.
- Participates in meetings with internal teams and external clients.
- Performs other duties as assigned.
- Complies with all policies and standards.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent
APPLY HERE
by twochickswithasidehustle | Apr 13, 2022 | Uncategorized
REMOTE POSITION!
Job Summary
Accurately posts payments from third party carrier and patient payments to accounts. Post/documents on accounts rejections notices from third party carriers. Performs daily reconciliation of payments posted to billing system to payment batch and resolves discrepancies. Posts payments, electronic funds transfers, journal voucher transfers, and adjustments, as well as accurately research and resolve credit balances on patient invoices. Recognizes problems in payment amount or indicated patient and resolves and/or brings to attention of appropriate manager.
Minimum Qualifications
Education/Training
High School Diploma or equivalent required; Consideration will be given to appropriate combination of education, training, and experience.
Experience
1 year healthcare payment posting experience; GE IDX experience preferred.
License/Certification/Registration
No special certification, registration or licensure is required.
Knowledge, Skills & Abilities
Skill in computer keyboarding – at minimum 30 – 40 wpm (numeric); Skill in using 10 key pad calculator by touch; Ability to review data input for completeness and accuracy; Ability to prepare records in accordance with detailed instructions. Ability to work and thrive in a team oriented, deadline driven,production-oriented environment.
Primary Duties and Responsibilities
Balances all batches entered on computer against adding machine tapes attached to copies of checks.
Balances daily payments posted.
Computes allowances and adjustments, if appropriate.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.
Identifies proper invoice for which to post payments.
Makes transfers and corrections to patients’ accounts.
Participates in identification of third party payer payment denials and low reimbursed charges.
Performs other duties as assigned. Performs other duties and responsibilities that are appropriate to the position and area.
Posts payments and allowances from photocopies of checks from patients and third party payers.
Posts payments and allowances from schedules which accompany bulk payments from major carriers as well as electronic funds transfers.
Posts payments to patient accounts — including, but not limited to, payments from insurance carriers, government agencies and patients.
Prepares requests for refunds or journal transfer on payments which do not belong to department.
Recognizes payment inconsistencies and anomalies and informs appropriate supervisor.
Researches and corrects any out of balance situations.
Researches unapplied payments with phone call or letter.
Resolves credit balances posted on a daily basis.
APPLY HERE
by twochickswithasidehustle | Apr 13, 2022 | Uncategorized
Work Shift:
Day
Job Category:
Marketing and Communications
Primary Location Salary Range:
$17.23/hr – $25.85/hr, based on education & experience
In accordance with Colorado’s EPEWA Equal Pay Transparency Rules.
Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.
Banner Health is seeking Healthcare Scheduling Specialists to join our Contact Center team. In this role, a dynamic candidate will work directly with patients coordinating schedules for providers in fast- paced environment that challenges the agent to think quickly, critically and responsibly while delivering excellence in the customer’s journey and overall experience.
This role offers a multitude of opportunity to learn about the patient healthcare experience in an ambulatory call center setting and will leverage your existing knowledge to support multiple clinics and health centers across the valley. Together with our business partners we are using technology to innovate and leverage a best in class experience for our customers. As Arizona’s largest healthcare employer we are proud to share our vision of the future which makes healthcare easier so life can be better.
This can be a remote position if you live in the following states only: AR, AZ, CA, CO, FL, IA, ID, MO, ND, NE, NV, OR, PA, TN, TX, UT, VA, WI, WA, & WY
Part Time: 16-20 hours per week
Work Schedule: Mondays are required (8 hour shift), with the ability to sign up for shifts on Tues-Fri, must be available to work 16-20 hours each week
Training: Full time for 4 weeks, Monday-Friday
Call Center Hours of Operation: Monday-Thursday 7am-7pm, Friday 7am-5pm, Saturday 8am-1pm
Hiring for multiple positions to start on January 24th
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you’ll find many options for contributing to our award-winning patient care.
POSITION SUMMARY
This position is responsible for scheduling across the system for physicians, medical facilities and medical practices by coordinating all aspects of scheduling including, but not limiting to, facility resources, physicians, authorizations, insurance verification, benefits and setting payment expectations to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures and company facilities, this position provides accurate and timely information to create an experience that is easy, empathetic and differentiated in the marketplace.
CORE FUNCTIONS
Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following all established scheduling procedures and protocols to ensure patients receive the care they need, when and where they need it.
Effectively schedules appointments, tests and/or procedures leveraging various electronic medical record / scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative schedule solutions in the event patient’s preference is not available, while adhering to procedures and protocols and ensuring patient safety.
Obtains patient demographics, insurance information and necessary documents required to secure authorizations, referrals, or other data as determined by various facilities and insurance carriers. Responsible for obtaining and properly documenting all necessary and accurate data during the intake/registration process. Acquires and documents pertinent patient medical information in accordance with procedural guidelines.
Provides patients with information, pre and post-test instruction, provides location of appointment and directions. This position answers questions as necessary within guidelines and protocols. Refers questions to medical offices as appropriate. Ensures patient has “no surprises†at point of service by setting payment expectations, as well as, providing estimated payment detail where applicable.
Effectively communicates and builds impactful relationships through written, digital and verbal channels with patients, facilities, providers and other clinical colleagues to ensure an easy, empathetic, solution-orientated patient experience, included but not limited to phone, chat, email, electronic medical record messaging and other digital channels. Anticipates patient and provider needs and responds accordingly.
Solicits, labels, stores and manages scanned documents and orders received from physician offices in the document imaging software system. Ensures that all appropriate documents are received prior to appointments and ensures that orders are compliant with each facility’s policy.
Where applicable, collects pre-payments and verifies insurance coverage to ensure “no surprises†and enable patient ease.
Services inbound and outbound customer and staff communications for all facilities in the states in which they operate. Works with various departments and staff to provide accurate managed care information.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Requires skills and abilities typically attained with minimum of 1 or more years of customer service or related experience in a healthcare setting, such as medical office/clinic or hospital scheduling. Other acceptable experience includes lab, medical transcription, medical assistant or receptionist in a medical setting or other equivalent experience. Demonstrated ability to provide essential customer service and knowledge in a high paced inbound contact center environment Ability to use technology tools to research and obtain accurate information to respond to customer inquiries via incoming calls, emails and/or instant messaging/chat avenues while maintaining a professional solutions and service-oriented demeanor at all times. Effective ability to build customer loyalty through positive customer interactions and provide an easy experience. Demonstrated ability to utilize computer and typing skills.
Excellent interpersonal and communication skills to maintain a positive and helpful attitude with customers, providers and clinic operations. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have the ability to acquire and utilize a sound knowledge of the company’s customer information systems. Must possess excellent organizational and time management skills. Accurate and efficient keyboarding skills, the ability to work effectively with common office software are required. Requires effective teamwork skills and the ability to meet deadlines and productivity standards.
PREFERRED QUALIFICATIONS
Experience in an in-bound call center or scheduler in a practice management environment preferred. Knowledge of payor contract terms and processes preferred. Some level of familiarity with medical terminology strongly preferred. Knowledge of payor contract terms and processes is preferred.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability
APPLY HERE
by twochickswithasidehustle | Apr 13, 2022 | Uncategorized
Description
We’re looking for Data Entry Specialist candidates who are data-driven experts with great attention to detail. This Data Entry Specialist is 100% remote and would be operating on a short-term contract / temporary assignment. The new job Robert Half is hiring for will be a good fit for someone highly-skilled and motivated, with intermediate experience in spreadsheets and proficiency in database management. Don’t hesitate to apply to this position if you have quick and accurate typing skills, and impeccable organization. If you’re looking to thrive in a dynamic, growing environment, start your career as a Data Entry Specialist with us!
Key responsibilities
– Analyze completed work for duplications or errors in content before submitting the final product
– Classify information into spreadsheets, databases and customer relationship management systems
– Perform searches on websites for information
– Request further information for documents that are deemed incomplete
– Audit reports and sheets of data
– Verify, correct, and delete unnecessary data, or combine data from several source
– Create notes of tasks, files, and progress
Requirements
– Ability to multitask and communicate well with individuals of all backgrounds
– High typing accuracy
– Strong familiarity with Microsoft Excel
– Computer research experience required
– Experience with Create Presentations
– Solid understanding of data entry
– Foundational knowledge in Microsoft
– Strong computer skills including word processing, spreadsheets and presentation software, as well as databases and customer database systems
– Strong communication skills, both verbally and in writing
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
APPLY HERE
by twochickswithasidehustle | Apr 13, 2022 | Uncategorized
Who we are
The team at Transactly is on a mission to be the platform of choice for the people and companies involved in real estate transactions. Our online platform supports agents and their clients with a place where everyone can come together to coordinate and manage these transactions collaboratively. Transactly provides real estate technology and transaction coordination services that shorten the amount of time it takes to close a real estate transaction.
We live by our six core values: Take Ownership, Do the Right Thing, Be Efficient, Be Informed, Invest in People, and Move the Needle. If these are values you embrace, we encourage you to reach out and say hello, we’d love to hear from you.
What we need
We are seeking an organized multi-tasker with exceptional customer service skills to join our team as an Order Processor. An Order Processor will own the relationships we have with our clients and pride themselves on always providing an exceptional customer experience.
This position can be fully remote.
What you’ll do
- Manage clients’ orders from time of order through installation
- Enter orders into the system
- Ensure client orders are placed properly and installed on the date requested
- Additional responsibilities as assigned
What you have
- Excellent oral and written communication skills
- Must be comfortable on the phone
- Customer Service experience
- Call Center experience highly preferred
- Previous order processing experience preferred
- Experience with Salesforce or a similar CRM preferred’
What we offer
- Opportunities for career growth and a chance to make a big impact
- A culture that supports work/life balance and flexibility
- Competitive pay
- Health, dental, & vision plans
- Wellness reimbursement
- 401(k) plan w/ company match
- Generous paid time off, including 10 paid holidays
Transactly is an Equal Opportunity Employer and prohibits discrimination of any kind: Transactly is committed to the principle of equal employment opportunity for all employees and to providing employees with a safe and healthy work environment. All employment decisions at Transactly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sexual orientation, gender identity, disability, family or parental status, or any other status protected by laws or regulations. Transactly will not tolerate discrimination based on any of these characteristics.
APPLY HERE
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