Accounts Payable Specialist

Employer: Cambium Learning Group

Cambium Learning Group Shared Services

Cambium’s shared services teams work across all Cambium businesses, providing critical support to employees and customers around the world. We help ensure that each individual and organization we work with receives the exceptional service Cambium is known for at every point in our engagement.

Job Overview

We are looking for a reliable and precise professional to help us properly maintain our payable information. The Accounts Payable Specialist completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices. We are seeking an experienced candidate who can assign invoices to the proper cost centers and work with vendors to resolve past due invoices.

Job Responsibilities:

  • Process Customer Refunds
  • Audit Expense Reports
  • Research supplier accounts
  • 3 way match of supplier Invoices
  • Work with Purchasing for PO receipt variances
  • Enter in Supplier invoices check for coding
  • Review entry of Supplier invoice by other AP Specialist
  • Setup and maintenance of Suppliers accounts
  • Assists with other projects as needed

Job Requirements:

  • AP experience minimum of 5 years
  • Excel and Microsoft Office skills
  • 10-key by touch
  • Data Entry
  • ERP Software Workday preferred, however not required
  • Excellent attention to detail, professional attitude, reliable
  • Must have a strong work ethic
  • Strong organizational ability and a self-starter

The position will be a Hybrid work schedule with in office days of 1 or 2 days per week *or a fully remote position.

  • Due to company policy, candidate must be vaccinated against COVID-19 virus (SARS-CoV-2) to fulfill the in-person requirements for this role, subject to any approved medical, religious or other legally required accommodation

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.

APPLY HERE

Customer Experience Specialist

Overview:

Our Customer Experience Specialist will have an essential role in The Boutique Hub’s new, groundbreaking wholesale platform, Hubventory. He or she will be deeply involved in this platform by flagging website issues, reviewing product and page quality, spotting photo guidelines issues, and communicating the necessary changes back to the team. This person will need to have the balance of seeing things creatively, while also being detail-oriented.

Hubventory will fully support The Boutique Hub’s Core Focus of changing lives, communities, & the future of retail through trusted tools & education in a welcoming community. It is fundamental that this person believes in this mission because he or she is essential to making this platform successful!


The position is a remote part-time position and will connect to The Boutique Hub team via video and daily chat to manage ongoing projects.  There will be opportunities to move full time based on performance, as well as opportunities for travel to in-person trade shows with the Hub team. 

Duties & Responsibilities:

Specific duties include, but may not be limited to:

  • Daily review of Hubventory website to review quality of products (photos), flag potential copyright infringement, and ensure site is properly functioning
  • Review key pages and platform features daily, to ensure there are no page errors or bugs to fix
  • Communicate issues to development team and/or wholesale account representatives
  • Search for and download photos for marketing campaigns & trend reports, under Manager guidelines
  • Help to ensure Hubventory is functioning as a quality website; this is essential to its success!
  • Make suggestions on ways to improve user experience on platform based on overall performance and feedback 
  • Review site performance data based on Google Analytics, to look for site optimization opportunities 

Qualifications:

  • Detail-oriented
  • Creative/artistic eye
  • Knowledge of wholesale apparel, gift, and/or home industry and what works well with the industry
  • Experience with a wholesale marketplace is a plus

Additional Information:

This is a job that allows for remote employment, with daily video connection to fellow team members around the world. Strong work ethic, organization skills, and personal accountability is a must.  Position is part time with the opportunity for future growth into a full time position with a vibrant team, unique benefits and exciting experiences at a growing company! 

There is also an opportunity for travel to wholesale Markets & tradeshows to assist team in connecting to buyers & brands.

About The Boutique Hub:

The Boutique Hub is the central connection point of the global boutique industry, bringing together boutiques, brands, designers, and service providers to help them all succeed. 

Core Values:

  • Servant Leader
  • Creative
  • Passionate
  • Hardworking
  • Perceptive

Core Focus: We change lives, communities, & the future of retail through trusted tools & education in a welcoming community.

APPLY HERE

Data Entry Clerk

About the Data Entry Clerk position

We are looking for a skilled Data Entry Clerk who will be tasked with input of paper-based information into our digital systems. The company will rely on you for having accurate and updated data that are easily accessible through a digital database.

We expect you to be computer-savvy and a fast typist with a keen eye for detail. Good understanding of data confidentiality principles is compulsory.

Data Entry Clerk responsibilities are:

  • Type in data provided directly from customers
  • Move data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
  • Prepare spreadsheets with large numbers of figures without mistakes
  • Perform verification of data by comparing it to source documents
  • Review and update existing data
  • Collect data from the database or electronic files as requested
  • Organize system backups on a regular basis to ensure data preservation
  • Manage paperwork after entering data to ensure it is not lost

Data Entry Clerk requirements are:

  • 2+ years’ experience of working on a Data Entry Clerk position
  • Good practical experience with word processing tools and spreadsheets such as MS Office Word, Excel and so on
  • Good knowledge of office equipment and computer hardware and peripheral devices
  • Basic knowledge of touch typing system and database management tools
  • Fast typing skills with close attention to detail
  • Good command of English both oral and written and customer service skills
  • High school degree or equivalent

APPLY HERE

Online Chat Representative

Online Chat Representative- Work From Home Available

We are seeking friendly and upbeat people to join our growing Online Chat Platform. Our Online Chat Representatives enjoy a fun, teem-based atmosphere with a flexible schedule while still focusing on personal goals and advancement. On top of an hourly wage that is above the minimum, our Online Chat Representatives also receive monthly bonuses!  

Our Online Chat Representatives are the first point of contact with customers and are responsible for the best first impression! Their primary responsibilities are to assist new customer in schedule a free design consultation with one of our Experts, as well as answering basic questions about our products.  

Responsibilities include:  

· Answer chats on a timely and accurate manor  

· Setting free no obligation design consolations with our product experts  

· Answer basic questions about our products  

· Directing customers to the correct service department or branch for job specific needs  

Must-Have’s:   

  • Exceptional written communication skills  
  • Must be very well organized  
  • Ability to multi-task and overcome objections  
  • Upbeat, positive and professional attitude – a team player  
  • Must genuinely enjoy helping customers  
  • Proficiency with computers is required along with an aptitude to learn our database systems  
  • Accuracy and attention to detail are must-have traits  
  • Reliable attendance and punctuality   

Rewards include: 

· Flexible hours 

· High starting hourly wage 

· Paid Training 

· Monthly Bonuses  

 Great Day Improvements LLC is an Equal Opportunity, ADA Employer and a Drug Free Workplace

APPLY HERE

Customer Support Agent

Job Title: Customer Support Agent

Location: Remote US

Put Customers First.  Team Over Self.  Focus on Results.  Bias Towards Action.  Glass Half Full. 

These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software.   

SalesLoft helps brands deliver value and create trust by connecting authentically and meaningfully with their customers. Thousands of customers depend on SalesLoft’s category-leading sales engagement platform to engage in more relevant, authentic and sincere ways.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world.  As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2020, twice by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Forbes, Fortune, Glassdoor, Atlanta Journal Constitution, and Inc Magazine.   

We’re redefining an age-old industry! This is challenging work – but our team of brilliant creatives makes the journey thrilling.  We’re fast-paced, innovative, and collaborative.  We pursue excellence in everything and have a lot of fun along the way.  Come join us!

Check us out on Glassdoor and see what people LOVE about working for SalesLoft!

THE OPPORTUNITY:

While we’re proud of our history, we’re just as excited about the future.  We want to create a world-class culture and company that attracts, develops, engages and retains the nation’s elite talent.  

At SalesLoft, our Customer Support Agents are pivotal to our company’s success. As a key member of our fast-growing and high-performing customer support team, you  will be our front-of-the-line help to get our customers back to engaging their buyers. We believe that the most successful sellers have a passionate and supportive team behind them, and that includes you.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to support an impactful and revolutionary software that is changing the way sellers serve their buyers. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a self-motivated professional who loves solving puzzles and figuring things out for your clients. We want to continue to ensure our growing client base feels the “Customer Love”  with prompt support and a personal touch. 

This role is ideal for those who are true problem solvers, champions of customer success, and are highly skilled at managing technical issues in an approachable and understandable fashion. On a day-to-day basis, you will be responsible for troubleshooting technical issues for our clients via email and chat. 

If you’re passionate about sales technology, providing a world-class customer experience, and thrive in a fast-paced, hyper-growth startup environment, then becoming Customer Support Agent is the career path for you! 

THE TEAM:

Our SalesLoft’s Support team is comprised of seasoned and up-and-coming Support professionals who are all aligned on one mission: Equip sellers to maximize revenue by creating a fantastic buying experience. 

The Support team consists of Support professionals with a strong desire to learn and help customers. They are also the epitome of our core values – Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

  • Superb analytical and critical thinking skills.
  • Strong desire to learn and help others in Support learn.
  • Exceptional interpersonal skills.
  • Experience with time management between competing priorities. 
  • Excellent verbal and written communication skills.
  • Proficiency in troubleshooting web based  applications, email connectivity, Voice Over IP (VoIP), comfortable troubleshooting common error messages, and operating system settings. Knowledge and/or experience with Salesforce a plus.
  • Bonus points if you have 1 or more years of experience supporting customers through a variety of contact channels including chat, email, and screen shares.

WITHIN ONE MONTH, YOU’LL:

  • Attend SalesLoft’s New Hire Orientation, where you will learn our SalesLoft story and understand what makes our “Lofters” unique. 
  • Begin 1:1’s with your manager.
  • Set your OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them.
  • Complete Support Training where you’ll learn how to troubleshoot common issues with the Salesloft platform.
  • Capable of serving customers quickly and proficiently and feel comfortable troubleshooting with customers via screen share

WITHIN THREE MONTHS, YOU’LL:

  • Work 15-20 tickets per day with proficiency and technical know-how.
  • Provide client assistance via Salesforce Ticketing and live chat.
  • Create and communicate action plans to the customer.
  • Work closely with our Client Success, Professional Service, Sales and Quality Assurance teams.

WITHIN SIX MONTHS, YOU’LL:

  • Self proficient and gaining deeper knowledge of complex topics related to VoIP, Salesforce, and Salesloft Automations 

WITHIN TWELVE MONTHS, YOU’LL:

  • Provide training and mentor others on the team. 
  • Will be on the track of becoming a Certified Salesforce Admin
  • Expert at Queue Management

IS THIS ROLE NOT AN EXACT FIT? Keep an eye on our Careers Page for other positions!

WHY SHOULD YOU WORK AT SALESLOFT:

  • You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
  • You will work with an amazing team you can learn from and teach
  • You will experience joining a high-growth/high-traction organization
  • You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
  • We have a vibrant, open office that utilizes modern technology
  • You will grow more here than you would anywhere else, that is a promise

SalesLoft is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

APPLY HERE