Customer Support Live Chat Specialist

Job description

How We Work

We’re on a mission to create the most innovative and industry-leading cryptocurrencies exchange.

Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats, we want to talk to you.

We’re currently looking for a Customer Support Live Chat Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our vision.

Key responsibilities

  • Effectively handles inquiries and requests from corporate and professional traders via live chat
  • Continuously upgrade skill sets
  • Lead by example to demonstrate full ownership of outstanding customer service
  • Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives
  • Cross-team interactions

Requirements

  • Experience in live chat support
  • You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with Bitfinex’s practice.
  • Experience and a deep interest in working with Finance, Mathematics or Statistics
  • Good understanding of trading and derivatives markets
  • Strong analytical ability
  • Experience in customer relations, ability to handle requests and inquiries is essential
  • Excellent communication skills in English
  • Passionate about cryptocurrency and blockchain world
  • Detail-oriented
  • Security and privacy focus

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TikTok Advertising Content Creator

REMOTE /CREATIVE /FULL TIMEAPPLY FOR THIS JOBAbout us:Live experiences help make us human, bringing us across today’s social and digital divides to focus on what truly connects us – the here, the now, the once-in-a-lifetime moment that we share – together. To fulfill Gametime’s vision to unite the world through shared experiences, we deliver fans an extraordinary experience for enjoying, discovering, and purchasing last-minute tickets to live events.
With platforms on iOS, Android, mobile web, and desktop supporting events across the US and Canada, we are reimagining the event ticket experience in a mobile-first world.
The Role:Are you a TikTok Content Creator who keeps up with all the trends (including advertising trends) on both TikTok and Instagram?  Do you have experience and a portfolio demonstrating excellence creating ads for brands on these channels?   If so, you just might be the perfect fit for our TikTok Advertising Content Creator position as part of Gametime’s in-house Creative Team.  Specializing in TikTok and social media advertising, you’ll have the chance to ideate, shoot, and edit advertising content alongside the Creative Director, Art Director, Producer, and our talented team of Designers, Editors, Motion Graphic Artists, and VFX specialists—producing a large amount of original advertising content, with little red tape.  You’ll create advertising content working with talent ranging from actors to models through influencers, athletes, and celebrities.  
NOTE:  All applicants MUST submit a portfolio demonstrating excellence and showing their range of skills creating advertising concepts on the TIkTok platform. 

What you’ll do / own:

  • Ideation and execution of original TikTok video advertising concepts working with the creative team – 75%
  • Work with the creative team to iterate based on test results  – 25%

Our ideal candidate has:

  • An extremely high personal immersion on the TikTok platform with a finger on the pulse regarding social media content trends (particularly TikTok, Instagram, Facebook, and SnapChat). 
  • A portfolio that demonstrates excellence creating original TikTok advertisements that shows your skill set with shooting, editing, vfx, and storytelling.
  • Expert level skills with the adobe suite or equivalent creator tools. A passion for advertising and commercial art, along with the ability to concept, shoot, and edit original advertising executions that tell simple concise stories and are both engaging and creatively attractive for marketing/advertising purposes on TikTok and other social media channels.  
  • The confidence to communicate your ideas and sell them to peers and management, and the resilience to perform under pressure while delivering high-quality work under tight deadlines.
  • Experience with data-driven performance creative, working with either ad agencies or in-house brands that specialize in this format.
  • Experience working with influencers and celebrities

What we can offer you:

  • Flexible PTO
  • Medical, dental, & vision insurance
  • Life insurance and disability benefits
  • 401K, HSA, pre-tax savings programs
  • New equipment setup provided
  • Wellness programs
  • Tenure recognition

Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

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Data Entry – SAP

Service Billing Support Specialist

$24/hr – Remote – 3-6 month contract

Job details:

  • Process transactions generated by field service engineers after a service event is completed
  • Utilize SAP CRM for all service-related inquiries; Accurate data entry and documentation is critical
    • Execute audit of completed service calls submitted by Field Service Engineers
    • Update Service Confirmations with additional information, where required
    • Verify cost allocation of service transaction for accurate settlement
    • Complete service transactions
    • Log and troubleshoot any discrepancies and/or errors
    • Generate accurate and complete customer invoices for billable service
  • Review, accept, and process customer purchase orders per business requirements, where required
  • Maintain additional information in SAP ERP to support accurate invoicing, including corrective actions
  • Engage with functional team members and other departments as needed
  • Utilize departmental and corporate resources to ensure Standard Operating Procedure (SOP) compliance

Vaccination Required

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Chat Specialist

This is a remote opportunity.

Gubagoo, an affiliate of Reynolds and Reynolds, is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.

Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.

Responsibilities:

– Handle customer inquiries and complaints via online chat
– Provide information about the products and services via online chat
– Troubleshoot and resolve product issues and concerns via online chat
– Document and update customer records based on interactions via online chat
– Develop and maintain a knowledge base of the evolving products and services

Requirements:

  • Excellent customer service skills and ability to work in a fast paced environment
  • Must have your own computer or laptop with a webcam, microphone, and external mouse
  • Computer must have a minimum of 8 GB of RAM, 64bit Operating System, and 8th Generation Intel Core i3 equivalent or higher
  • Quiet, dedicated work space free from distractions
  • Able to attend 5 weeks of remote training, Tuesday – Saturday between the hours of 11:00 AM – 7:30 PM EDT

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Coupa Specialist

Employer: National Veterinary Associates

About NVA

NVA is a leading global veterinary community of more than 1,400 veterinary hospitals and pet resorts united in the love of animals and the people who love them. Our animal care ecosystem spans the United States, Canada, Australia, New Zealand, and Singapore. Rooted in a culture of compassion, innovation and collaboration, NVA champions each hospital’s unique culture and provides the support and opportunities veterinary teams need to deliver exceptional care to pets and their families.

POSITION

We are currently seeking a full-time, experienced Accounts Payable Representative to join our Support Center team. This role is integral to NVAs operations, since timely and accurate recording and payment of invoices is a key part of our financial operations and reporting processes. We need a focused, organized, and team-oriented individual to perform varied tasks accurately and efficiently.

Principal Responsibilities:

  • Non-PO & PO related invoice entry in Coupa
  • Review invoices for appropriate documentation, select correct general ledger distribution and route for approval
  • Ability to upload spreadsheets into Coupa for invoice processing
  • Ability to run Coupa reports as needed
  • Respond to Corporate departments and suppliers regarding inquiries in a timely manner
  • Ability to respond quickly to requests and adjusting last minute requests to accommodate anything the teams needs
  • Ability to adapt and adjust coverage as needed
  • Effective communication skills even in high-pressure situations
  • Strong organizational skills and can work independently
  • Maintains discretion and confidentiality

Job Requirements/Skills:

  • Detailed knowledge of Coupa
  • Efficient with Excel (V-look up & pivot tables a must and beginner with macros OK)
  • CXML package experience a plus
  • Basic proficiency using Microsoft Office products
  • 4-year degree preferred
  • 4 years financial software experience
  • 2 + years full time AP experience
  • Vendor reconciliation experience preferred
  • High School diploma or GED required
  • Ability to perform highly repetitive motions with fingers, hands, wrists, and shoulders
  • Ability to work alone, work with others, and interact with the public
  • Ability to perform under deadline pressure
  • Ability to understand and follow basic instructions and guidelines
  • Experience communicating directly with suppliers
  • Effective written and verbal communication skills
  • Strong organizational skills
  • Ability to solve practical problems
  • Ability to effectively communicate, speaking, reading, understanding, writing, and hearing clear to multiple audiences

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check and drug screen. #LI-Remote

*This role is not open to receiving agency candidates and any contingent submissions will not be honored.

Location: Remote – USA, United States

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