by Kay Tay | Feb 12, 2024 | Uncategorized
We are seeking an experienced paralegal to join our Legal Services Team and provide support to MetLife’s Legal Affairs department. The successful candidate must possess exceptional written, verbal, and organizational skills with a keen eye for attention to detail demonstrating professionalism with a focus on first-rate customer service, strong legal acumen, sound judgment, and ability to maintain a high volume of work effectively. The incumbent will have a growth mindset and agility in learning through collaboration and working autonomously. Experience working at a large law firm or corporation is preferred with proficiency in legal research and technology.
Key Responsibilities:
- Draft, review, revise contracts and other legal documents and ability to communicate terms of agreements.
- Maintain databases in conjunction to policies, procedures, records, and other information including tagging with metadata and running reports.
- Review and revise confidential agreements and contracts in accordance with corporate standards.
- Assist with periodic and annual filings for various matters.
- Aid in corporate governance tasks such as drafting consent, entity management, biographical affidavits, etc.
- Coordinate, monitor, and manage progress on multiple deliverables with capability of anticipating issues and knowing when to escalate issues.
- Assist attorneys and stakeholders in a variety of projects participating in meetings and huddles.
- Provide multifaceted support as needed.
Essential Business Experience and Technical Skills:
Required:
- Diverse and savvy technical skills working with tools including, but not limited to, Word, Excel, PowerPoint, SharePoint, Outlook, Workshare Compare, Lexis, web-based applications, and other legal systems
- Draft, review, and/or analyze routine legal documents as requested
- Proficiency in legal research, understanding of legal concepts, sharp analytical skills
- Exceptional written, verbal, and organizational skills with high degree of attention to detail
- and interpersonal skills
- Strong workload and time management being agile in shifting demands and tight deadlines for multiple tasks
- Innovative in process analysis and improvement
- Ability to work independently and as a team fostering a productive work environment
- Continuously refine, develop, and expand skills in anticipation of changes in the work environment or profession
Preferred:
- 3+ years of paralegal experience
- Paralegal Degree or certificate from an ABA accredited institution and/or college degree
- Notary Public (or willingness to obtain one)
At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”
The wage range for applicants for this position is $46300 to $78000. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms. APPLY HERE
by Kay Tay | Feb 12, 2024 | Uncategorized
We’re looking for an SEO Updates Coordinator to join PS within Vox Media. As a member of the editorial team, you’ll focus on optimizing our .com archive to reach the largest audience possible, improve SEO rankings, and ensure the accuracy of all of our content.
This person will perform revisions, updates, and rewrites of articles in our archive, make sure they are optimized for search audiences, increase recirculation and traffic, and have the right calls to action, including related links.
The ideal candidate is a strong writer, who is knowledgeable and passionate about SEO, has strong editorial instincts and judgment, as well as an eye for details and a passion for analytics-driven content optimization.
This is a full-time position reporting into the Senior SEO Editor.
WHO WE ARE
POPSUGAR creates inspirational and accessible lifestyle content that helps our audience live more balanced and fulfilling lives. Our coverage is rooted in real-life stories, first-person perspectives, and expert-backed advice. We embody positivity, honesty, and straightforwardness across our content, from hype-checking the latest beauty treatments and workouts to curating the products and trends worth your time and money.
POPSUGAR is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.
As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.
WHAT YOU’LL DO
- Ensure on site content archive is optimized to rank and meet search intent, and maximize internal traffic and time spent on site
- Optimize existing content to drive SEO traffic by updating copy and imagery according to SEO guidelines and brand standards
- Review search fields on priority existing stories to ensure the use of proper keywords and SEO best practices in partnership with the POPSUGAR SEO team
- Optimize our archive of articles to highlight related content for our audience, leading to increased recirculation, affiliate, and time on site — with a particular focus on Lifestyle content
- Act as newsroom expert on best SEO practices for headlines, taxonomy, and internal linking
WHO YOU ARE
- 1+ years of experience writing and editing SEO content in digital media
- Super strong writing and communication skills
- An expert on SEO best practices, keyword research, and how to write strong search content that can rank
- Familiar with SEO tools like Google Trends and Keywords Everywhere
- Exercise sound judgment on coverage, resulting in content that drives traffic and engagement
- Attention to detail and strong organizational skills
- Proactive self-starter who thrives in a fast-paced environment
If you think you have what it takes, but don’t meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We would love to have a chat and see if you could be a great addition to our team. We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.
WHERE YOU’LL WORK
This job is remote.
WHY VOX MEDIA?
WHAT WE OFFER
This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefits here.
PAY TRANSPARENCY
The salary range listed below represents the minimum and maximum base pay for this position at the time of this posting. Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate’s skills and experience.
Pay Range
$50,000—$60,000 USD. APPLY HERE
by Kay Tay | Feb 12, 2024 | Uncategorized
This position is responsible for billing all claims, reconciliation of accounts and ensuring patient accounts contain accurate billing information.
Essential Functions:
- Review and prepare claims for accuracy and proper documentation.
- Process claims through electronic transmission or paper submission to Primary, Secondary and Tertiary Payers for multiple Patient Care locations.
- Download electronic remits from clearinghouses.
- Accurately post/reconcile AR payments and adjustments within the billing systems.
- Process monthly patient statements.
- Monitor and actively work open/aging AR to ensure timely collections.
- Organize and maintain Payer Remits
- Review and balance daily billing batches prior to close.
- Process bank deposits (hard copy Payer checks, patient payments from various patient care locations) organize and maintain records.
- Work to accurately state contractual allowances through loaded fee schedules.
- Perform other duties as assigned.
Competencies:
- Ethical Conduct
- Organized and attentive to details
- Computer Proficiency
Qualifications:
- High school diploma or GED equivalent
- One to three years’ experience in billing, collections an account reconciliation.
- One to three years’ experience working in the healthcare field.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, fax machines.
Physical Demands:
The employee is regularly required to talk or hear. The employee frequently is required to sit, use hands to fingers, handle or feel. Occasionally may stand; walk; squat; bend; and reach/pull/push with hands and arms. APPLY HERE
by Kay Tay | Feb 9, 2024 | Uncategorized
Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.
At Lemonade, you’ll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.
Unlike most publicly traded companies, we’re nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don’t care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.
We’re built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don’t like spending our days in meetings and we skip committees altogether. At Lemonade, there’s no such thing as going over someone’s head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.
As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.
What you’re applying for
We’re looking for a driven, detail-oriented state filing analyst who is eager to revolutionize pet insurance.
As part of the Insurance Operations team, you’ll work closely with our Insurance Product, Actuarial, and Underwriting experts to plan, assemble, and submit pet product filings for state department approval. You’ll also help drive our product and filing strategies by researching competitor filings and state regulations to make insightful recommendations.
In this role you’ll
- Manage the preparation and submission of ongoing regulator communications; manage the approval of rate, rule, and form filings; and communicate progress to key stakeholders
- Run point as the designated project manager for your assigned filings to ensure task ownership, completeness, and submission timeliness to keep the filing process on track
- Provide support to peer filings with an uncompromising focus on excellence to minimize errors and drive regulator transparency
- Leverage Lemonade and industry data to guide filing strategy and optimize results
- Take the lead to intake, organize, assign ownership, and respond to filing objections, with an eye on swift approval
- Oversee our document libraries and filing databases for completeness and accuracy
- Identify opportunities and implement enhancements to our filing processes to improve efficiency, increase quality and streamline best practices
What you’ll need
- 1 or more years of P&C insurance experience
- Superior written and verbal communication skills
- Demonstrated ability to navigate a fast-paced environment and prioritize tasks with competing deadlines
- Excellent organizational and problem-solving skills
- Bachelor’s degree in Business Administration or other relevant field, or equivalent experience
- At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of AI, as a commitment to ongoing growth in this field is a fundamental part of our culture
Lemonade’s US base salary range for this full-time position is $60,000 – $70,000 equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location. APPLY HERE
by Kay Tay | Feb 9, 2024 | Uncategorized
Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.
About Life360
At Life360, we’re on a mission to simplify safety so families can live fully. Everyday more than 58 million members across 195 countries trust us to protect and connect their loved ones at home, on the road, and on the go.
From real-time location updates to keep everyone coordinated, to Crash Detection and 24/7 Roadside Assistance, Life360 is designed to free families from everyday worries. Our range of Driving Safety, Digital Safety, Location Safety, and Personal Safety features are there to keep our members safe every step of the way.
Life360 has more than 500 (and growing!) remote-first employees.
In 2021, Life360 acquired Tile, the pioneer in finding technology, and Jiobit, one of the top real-time location monitoring platforms for families. These expanded offerings mark an important step forward towards achieving our vision of being the world’s leading platform for people, pets and things.
Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.
About The Team
We are the Life360 customer care team. Our mission is to provide exceptional customer support and bring insights back to the different teams within Life360.Our vision is to always exceed our member’s expectations. We accomplish our mission and vision by helping our customers through many different avenues; these include self-help through our Help Centers, assisted help through our Bot, email, chat, and limited phone support. Our values as a team align with our company values.
Be a Good Person – We deliver honesty/integrity when communicating with each other and our members.
Be Direct with Respect – When working with each other and our members, we are courteous and straightforward.
Members before Metrics – We create effortless experiences for our customers.
High Intensity, High Impact – We resolve every member issue.
As a team member, you can expect to be supported as you learn and grow, not only from your supervisor but from all team members. You will receive frequent feedback to help you grow to the next level in your career. We expect you to bring your best each day and help us to create excellent member experiences.
About The Job
We are seeking an experienced Customer Care Administrator focusing on quality to evaluate and improve our customer experience. The ideal candidate will have a strong understanding of the lifecycle of the customer interaction from start to finish. You will be responsible for evaluating all aspects of the customer interaction, including Quality Monitoring, Help Center and Bot interactions.
The salary range for this position is $80,000 – $105,000. We take into consideration an individual’s background and experience in determining final salary- therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.
What You’ll Do
- Analyze the customer experience from start to finish and propose improvements to enhance customer satisfaction (CSAT), customer effort (CES), and Resolution.
- Lead the Quality Assurance program while partnering with the vendor’s Quality Team to implement best practices and tools from across the industry to ensure high-quality service is being delivered in all customer interactions.
- Evaluate Help Center articles, Chat Bot interactions, and AI first response emails to ensure quality standards are met.
- Implement and manage the quality system, managing all customer interactions.
- Drive continuous improvement by collaborating closely with cross-functional teams, including Customer Care, Product Management, and Engineering.
What We’re Looking For
- Bachelor’s degree in Data Analytics, or related field, or equivalent experience.
- 5+ years of experience in customer service.
- 2+ years of experience with data analysis and interpretation.
- Bonus – Experience in conversational AI or chatbots.
- Familiarity with Zendesk, our customer service platform; with Nice Reply, our survey provider; and quality monitoring platforms.
- Strong problem-solving skills.
- Excellent communication and teamwork skills.
- Ability to travel internationally.
Our Benefits
- Competitive pay and benefits
- Medical, dental, vision, life and disability insurance plans (100% paid for employees)
- 401(k) plan with company matching program
- Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
- Flexible PTO, 13 company wide days off throughout the year & paid Holiday Shutdown
- Learning & Development programs
- Equipment, tools, and reimbursement support for a productive remote environment
- Free Life360 Platinum Membership for your preferred circle
- Free Tile Products
Life360 Values
Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference
- Be a Good Person – We have a team of high integrity people you can trust.
- Be Direct With Respect – We communicate directly, even when it’s hard.
- Members Before Metrics – We focus on building an exceptional experience for families.
- High Intensity High Impact – We do whatever it takes to get the job done. APPLY HERE
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