by Kay Tay | Feb 7, 2024 | Uncategorized
Our mission is to make payments safer and easier for everyone. We started with a consumer product (privacy.com) that helps people spend more safely using virtual payment cards. Then we launched a simple, modern API to make our payment and card issuing infrastructure available to other startups, fintechs, and brands. Today, that infrastructure is known as Lithic, and it powers billions of dollars in payments for some of the most innovative companies in the world.
Lithic is a remote-first company and has a distributed team with an office in New York. That means that if you want to work remotely, you can! If you want to drop by the office or work fully in-person, you can do that, too! We’ve raised $100M+ from top-tier investors including Index, Bessemer, Stripes, and Tusk Venture Partners, with a recent Series C that will help us scale.
Lithic is hiring a Customer Experience Associate. As a Customer Experience Associate at Lithic, you’ll be a trustworthy point of contact for the customers of our consumer product, Privacy.com, and the ultimate advocate for their best interests. You’ll be the eyes, ears, and voice of Privacy.com as we strive to deliver an intuitive and delightful product and experience.
Your job will not only be to help our customers with the issues they encounter but also to help us learn as a company from each interaction so that we can make our customers’ experience as seamless as possible.
CX Associates will be expected to share weekend coverage duties but are allotted two consecutive days off per workweek, typically including one weekend day. This is a full-time hourly position.
We encourage you to apply even if you don’t meet every requirement listed below!
Job responsibilities:
- Interact with users directly via email and chat
- Brainstorm inventive solutions to tackle urgent customer problems
- Identify site and app issues, and communicate properly to all internal teams
- Think creatively about how to optimize each customer’s experience
- Become an expert on Privacy and the service we provide our users
Who you are:
- An excellent writer and communicator with a keen eye for detail and grammar
- A team player and comfortable with an ever-changing startup environment
- An enthusiastic and positive person with a can-do mentality — you consider no task too small
- A fast learner and eager to tackle new challenges every day
- Flexible and adaptable to accommodate holiday and weekend shifts
- Patient and understanding with customers, and confident resolving issues on the spot.
For US candidates: $21.63/hr
Benefits:
- Health, vision, and dental insurance
- Unlimited PTO
- 401(k) match
- Life Insurance and AD&D policy
- 3% cashback on all Privacy purchases. APPLY HERE
by Kay Tay | Feb 6, 2024 | Uncategorized
A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.
Amplify builds innovative and compelling digital educational products that empower teachers and students across the country. We have a long history as the leading innovator in K-12 education – and have been described as the best tech company in education and the best education company in tech.
Amplify works with educators and students across the country. We see our commitment extend beyond simply providing teachers with new curriculum programs or software licenses. For us, it marks the beginning of a collaborative journey with educators and school leaders. Together, we strive to seamlessly integrate our print and digital products into the everyday life of classrooms and schools, all with the shared objective of creating a positive impact on students.
Amplify is in search of an experienced educator with a background in designing and delivering professional development for audiences at the school and district levels. The Professional Development Design Specialist will play a key role in supporting the design of Science of Reading online course content and resources. Responsibilities include acquiring copyrights and permissions, editing podcasts, and seamlessly transitioning storyboard scripts into an online platform.
Amplify’s COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided.
Job Description
Responsibilities of the Specialist of Professional Development Design, Science of Reading:
- Design course materials, including participant handouts and video presentations, in adherence to Amplify’s branding guidelines.
- Organize and obtain copyright permissions for identified course resources and assets
- Coordinate and compile podcast audio for each course
- Upload course content and resources into an online learning platform
- Revise the course as needed, incorporating feedback and addressing reported errata
- Other tasks as assigned by manager
Basic Qualifications of the Specialist of Professional Development Design, Science of Reading:
- Bachelor’s Degree in Education or a related field, or equivalent experience.
- Previous experience in teaching and/or facilitating professional development sessions.
- Background in instructional and graphic design.
- Proven expertise in early literacy development, science of reading research, and adult learning principles.
- Demonstrated ability to effectively manage multiple projects simultaneously.
- Proficient use of technology-based productivity tools, including Microsoft Office, Google Applications, and video conferencing tools.
Preferred Qualifications of the Specialist of Professional Development Design, Science of Reading:
- Master’s or Advanced Degree in Education
- Previous experience designing and/or facilitating science of reading professional development sessions.
- Experience in designing online courses and proficient in editing videos
- Understanding and compassion for the role of the teachers and leaders
- Proficiency with learning management systems
APPLY HERE
by Kay Tay | Feb 6, 2024 | Uncategorized
Overview
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
The Commerce + Ecosystems (C+E) Commerce team is working to enable an easier experience for customers and partners to grow, as well as to buy and do business with us by delivering a dependable, safe, and secure commerce infrastructure. The Ecosystems team is committed to driving discovery and awareness of Microsoft within our ecosystem of products and services, as well as reaching technical communities around the globe.
As part of the Ecosystems business within C+E, the Skilling organization skills the workforce of today and tomorrow by providing a single, coherent, online platform that enables Microsoft to bring content and experience to customers to enable them to learn, grow, and adopt Microsoft technology. Learners can gain new skills, solve problems, and connect with other technologists through access to technical documentation, training, Q&A. They can also discover architectural guidance, frameworks, and code samples to help them make the most of Microsoft technology. We make these resources available through 1st party in-product integrations, 3rd party experiences, at events and through channels.
Are you passionate about delivering technical content that helps customers use products and services? Do you have experience using Linux and Cloud infrastructure services – compute, storage, containers, and/or networking? If yes, come join our experienced team of content developers and help us help others achieve more.
This is an exciting and important role that will connect with people across the company to create guidance making it easier for Linux cloud native companies to use Azure services. We’re looking for an experienced instructional writer with a talent for making complex technologies accessible to others. You will create and maintain content for Azure services for Linux cloud native customers. You’re organized and thrive on deadlines. You enjoy the challenge of managing content strategy and bringing together experts to tell a compelling story. You’re customer-obsessed and eager to show impact. You set priorities using data and use search engine optimization (SEO) practices to enable easy discovery of your content.
Responsibilities
As a Senior Content Developer
- You will work with product program managers, customers, engineers, support, and marketing to create compelling documentation, training, and architectural guidance for Azure (https://learn.microsoft.com).
- Plan: Develop, prioritize, and execute customer-focused, data-informed content plans using an agile methodology.
- Create: Author and publish high-impact content addressing the needs of the Linux cloud native developer audience.
- Collaborate: Work with business stakeholders, support, marketing, and customers to understand customer goals and what they need to succeed (Pacific time-zone hours primarily).
- Administer: Maintain GitHub repositories and assist contributors with their pull requests.
- Analyze: Use data to report on your impact, prioritize your work, and adjust to future plans.
- Design: Use content standards and templates to ensure consistency in the documentation.
- Code: Write and manipulate command-line examples, code samples, and snippets to support documentation (PowerShell, .NET, Python, REST, ARM, etc.).
Qualifications
Required Qualifications:
- 5+ years experience in writing, content design, information technology (IT), or coding/programming
Other Requirements:
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred Qualifications:
- 5+ years of proven writing, content design, information technology (IT), or coding/programming experience OR equivalent experience.
- 6+ years of proven writing, content design, information technology (IT), or coding/programming experience
- 5+ years of experience with open-source projects, Linux, and Kubernetes
- 1+ year(s) of project leadership/management experience
- 1+ year(s) of project management experience
- Effective written and verbal skills
- Writing samples to share (links or .PDF of books, documentation, training, blog posts, help articles, etc.)
- Experience with or look forward to quickly learning Git, GitHub, and Markdown
- Experience using SQL queries, Power BI reports, and/or Azure Data Explorer queries
- Knowledge of programming concepts in one or more of these languages: PowerShell, C#, .NET, Python, REST, ARM, etc.
- Experience in gathering customer requirements and in managing and prioritizing across multiple deliverables
- Skills in communication, cross-group collaboration, and teamwork
- Experience with cloud storage concepts and technologies
- Experience working in GitHub and Markdown
- Familiarity with RESTful APIs
Technical Writing IC4 – The typical base pay range for this role across the U.S. is USD $112,000 – $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 – $238,600 per year.
APPLY HERE
by Kay Tay | Feb 6, 2024 | Uncategorized
ConsumerAffairs helps people make smart buying decisions in moments of need. Every month, millions of consumers turn to our site and tools for help with their considered (often emotional) purchases.
As a part of this mission, we operate a news team that has a track record of publishing high-quality journalism about the products consumers rely on, the companies that produce them and the agencies that regulate them. We are now in the process of expanding that work by building a world-class investigative reporting team, which will include reporters, data analysts and editors. This team will rely on deep data analysis, extensive public records work and outstanding reporting to deliver impactful journalism that exposes consumer harms and holds wrongdoers accountable.
Across all teams at ConsumerAffairs, our employees believe in raising the bar through data-driven innovation, intellectual curiosity and grit. We have servant hearts for our consumers, customers and colleagues. If you want to be part of a globally diverse team focusing on helping people, in an environment where we raise the bar, win as a team, and care above all else—then ConsumerAffairs may be just the place for you!
About the Job
ConsumerAffairs is looking for a reporter with a track record of covering consumer-focused topics who wants to dive deep into investigative reporting that makes a difference.
Candidates should have experience covering consumer-focused topics, whether that’s business and workplace issues, technology, financial institutions, product safety, agriculture, health care, housing or other issues. Those who apply should be passionate about helping the public make informed buying decisions and feel a sense of urgency to expose harms that jeopardize consumers’ health, safety and financial security. We are looking for reporters who can come in ready to offer their own ideas for possible investigative reporting topics.
This is a fully remote and full-time, salaried position with benefits including health, dental and eye care coverage, as well as unlimited vacation days. If you’re interested in the job, please submit a resume, three examples of your best work and a cover letter explaining how you would approach investigative reporting at ConsumerAffairs. We want to see your creativity and ambition.
Responsibilities & Expectations
These responsibilities are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required.
This reporter should be a reliable self-starter, using their deep well of sources, their mastery of open record requests, and their understanding of data to generate ambitious investigative projects.
This reporter will be expected to juggle both short-term accountability pieces and long-term investigative projects. They should have a sense for whether a project can be produced quickly or will require a deep dive to get right. They must be efficient with their time and be able to transform weeks or months of reporting into a clear and compelling narrative.
We understand that words on a page (or screen) are only one part of a story, and we are eager to include multimedia elements such as data visualizations, photos, video, audio and unique web design into our projects. We’re looking for candidates who are excited to envision their stories as whole packages with many components. They should be creative and always thinking of new ways to attract an audience.
This reporter should know how to maximize the potential for impact from their work. Prior to publishing an investigation, they should have knowledge of the regulatory agencies and officials involved in their reporting topic, connect with stakeholders and work with community members to understand their needs and desires.
Candidates must be comfortable working for a remote team and will be expected to proactively keep teammates apprised of their progress on assignments. This reporter will work solo on some assignments and join forces with others when necessary. This role will require teamwork across ConsumerAffairs, including with data journalists, our SEO team, digital PR specialists and our newsletter writers.
Requirements
Minimum Qualifications & Credentials
- At least three years of professional journalism experience
- Experience reporting on consumer-focused issues, such as business, technology, health care, housing, finance, the automotive industry or product safety. Other reporting topics not listed here also fall under this umbrella.
- Experience producing journalism that sheds light on important problems and exposes wrongdoing
- Compelling writing that keeps readers engaged from start to finish
Hard/Technical Skills
- Skills interpreting spreadsheet data in programs such as Google Sheets and Excel
- Experience navigating public records processes, especially FOIA, and working with government datasets
Pluses for any candidate
- Experience producing long-term investigative reporting projects (major plus)
- Experience producing stories that have attracted a national audience
- A history of producing stories that have had tangible impact on communities and/or resulted in changes to policies or laws
- Advanced data journalism skills using programming languages (SQL, R, Python, etc.)
- Multimedia skills, including photography, videography, data visualization, audio and social media storytelling
Soft Skills
- Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
- Takes decisive action, and confidently changes course if unsuccessful.
- Displays a growth mindset to continually improve; encourages everyone around them to be tenacious and never settle.
- Constantly seeks feedback to improve; Focuses on solving issues through teamwork, and collaboration
- Relentless in their pursuit of success and possessing the willpower to embrace challenges as opportunities.
We do not expect every candidate to be equally skilled in all these areas, and this is not a complete list of all relevant qualifications applicants might bring to the job. Please tell us about your other assets not mentioned here that may be valuable to this role. If you do not have the exact combination of skills listed here, but are still interested in this job, we’d love to hear from you. We are looking for candidates who want to learn and grow.
Specific Measures of Success – Expected Outcomes
Overall outcomes expected
- Filing weekly public records requests
- Bi-weekly pitching on short-term accountability stories; quarterly pitching on investigative stories
- Publishing stories monthly
- Two major investigations produced per year
Expectations in year one
Q1
- Get oriented around existing teams and processes
- Begin executing faster-turnaround accountability stories on consumer issues
- Get comfortable partnering with data journalists on data-driven reporting projects
Q2
- Develop two or more ideas for a possible seminal 2024 investigative reporting project
- Begin producing high-profile, original stories of national significance
Q3
- With help from editors, map out a plan for a major investigative reporting project, including timeline, team members, multimedia elements and potential for impact
- Be in a good rhythm juggling short-term and long-term assignments
- Continue pitching ambitious ideas and pursue them relentlessly
Q4
- By the end of your first year, produce at least one powerful, deeply reported investigative project that has reached a national audience and had an impact on consumers
Core Values
Raise The Bar
- We raise the bar through innovation, intellectual curiosity, and grit. We are not satisfied with yesterday and our hearts thirst to be better tomorrow.
Win As A Team
- We manifest wins by putting the team first. We have collaboration and teamwork in our hearts and believe winning together is the most fun.
Care Above All Else
- We care above all else. We have servant hearts for our consumers, customers, and colleagues.
Physical Requirements & Environmental Conditions
Location: Remote
Frequency of travel: Occasional travel may be required for meetings, training, conferences and/or reporting opportunities.
(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with disabilities.)
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
- Free Food & Snacks
- Stock Option Plan
APPLY HERE
by Kay Tay | Feb 6, 2024 | Uncategorized
Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.
Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.
National Political Correspondent
USA TODAY is seeking a top-notch political correspondent who will break major news during one of the most consequential presidential contests in modern history. This journalist will have a proven track record of delivering not just scoops but also high-impact enterprise.
They will work closely with the overall Campaigns Team and the USA TODAY NETWORK, maximizing the organization’s broad footprint to tell the story of how this campaign is reverberating across the nation.
This position will be for a one-year contract, with the possibility of an extension.
Job Level: Sr National News Reporter
Minimum salary: $85,000
Responsibilities:
- Handle both daily assignments and deliver groundbreaking scoops plus high-level enterprise.
- Be a key member of the 2024 election coverage team.
- Provide quick analysis that helps readers know “what this really means.”
- Create storytelling that accurately informs, entertains and engages specific audiences and platforms.
- Collaborate with content team to provide all appropriate elements for stories (i.e. photos, videos and graphics). Capture basic photos and video as needed.
Requirements:
- Bachelor’s or master’s degree in journalism or any other subject or an equivalent combination of education and experience.
- Five years of journalism/newsroom experience is required, with a focus on political journalism.
- Energetic self-starter and a fast thinker who can spot stories that matter.
- Strong communication skills, news judgement and headline-writing ability.
- Ability to multitask and excel under intense deadline pressure.
- Ability to work collaboratively and efficiently with a team of journalists.
- Strong writing, spelling and grammar skills; familiarity with AP style.
- Command of media law and principles of ethical conduct.
- This role requires a valid driver’s license, reliable transportation, and the minimum liability insurance required by state law.
- Employment is contingent on passing a post-offer, pre-employment background check, drug screen and motor vehicle record check.
Application Instructions
We are eager to learn more about you and how you fit this role. When you apply, don’t limit your upload to a resume; show us what you’ve done. To do so, put together a single document file that includes the following, in this order:
1. Your resume – one to two pages.
2. A cover letter that outlines how you would approach the job.
3. Links to 3-6 online samples of your work. Show us what you’ve produced or had a hand in that best reflects what you can do in your desired role.
It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration.
The annualized base salary for this role will range between $85,000.00 and $244,950.00. Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable. APPLY HERE
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