Clinical Data Abstractor 

Required Qualifications : 

  • 2+ years direct TVT / LAAO Registry Abstraction experience for a Health System or Hospital
  • Current abstracting experience. Actively abstracting within the past 12 months
  • Experience and knowledge of several medical registries with relevant clinical background
  • Knowledge of basic medical terminology, proficiency in EMR, and exposure to a healthcare environment is appropriate.
  • Ownership approach to workload, ability to work independently
  • Organized with a high attention to detail and commitment to accuracy
  • Excellent communication skills.
  • Team player who is collaborative and can work in an independent environment. 
  • Remote training and onboarding compatible
  • Wants to grow with the company and believes in the mission

Responsibilities: 

  • Data collection and entry for multiple registries for Carta Healthcare clients
  • Collaborate with nurse practitioners, physician assistants, physicians, other medical professionals to complete patient encounters
  • Ensure quality submission of all data in specified registries maintaining a high accuracy threshold.
  • Communicate with Carta team and reporting hospitals to streamline data management
  • Provide data analysis to reporting hospital managers, as appropriate
  • Keeps up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer and other agencies.
  • Any or other additional responsibilities as assigned

IT Desk Analyst

We are looking for a Service Desk Analyst to join our team. As part of the Information Technology team, providing support for our operations and back-office employees.

You will provide first level support for PC’s/Laptops, Tablets, Video Conferencing Hardware, as well as printers for our Corporate Remote workers.  Daily tasks involve the troubleshooting of problems, setting up new accounts, adjusting permissions on a variety of applications, setup of new systems, decommissioning of old equipment, various other tasks to support our rapid growth, as well as some project work.

This is a great fit for someone who is seeking a fast paced environment with an organization that is experiencing hyper-growth, while making a positive difference in the lives of all our customers.  If this fits your career goals and sounds like an opportunity where you’d fit in, we’d love to have that conversation with you.

Skills & Requirements:

  • Available to work Monday – Friday from 9am – 5pm Pacific Time – Required 
  • Windows OS – Required
  • MacOS – Preferred
  • Android OS – Preferred
  • Familiarity with Mobile Device Management software – Preferred
  • Comfortable working with Cloud Hosted applications – Preferred
  • Cloud Provider Support (Google, Slack, etc) – Preferred
  • Ability to work with minimal supervision – Required

HRIS Administrator

  • Input termination requests via HR Help to ensure terminated employees are processed accurately and timely within UKG
  • Serve as Tier 1 support for answering basic HR Help tickets/questions from employees, from basic profile updates to tax forms to uploading a photo
  • Parallel the onboarding process (for audit and backup) and work closely with Talent Acquisition on new hires and requisitions
  • Support the Talent Development team’s Goals module in a back-up support capacity
  • Create new jobs in the system and liaise between IT/HRIS/PBPs (People Business Partners)
  • Manage ADA Accommodations process
  • Manage AMEX card applications process for new hires
  • Serve as primary administrator for Bonusly, our soon-to-be-implemented Recognition platform
  • Support recognition efforts around Birthdays and service Anniversaries
  • Administer CharityVest, our charitable giving/matching platform, to help further our efforts around supporting those organizations that are important to our employees
  • Other job duties as assigned

Qualifications

  • Proven experience in HRIS administration or HR operations
  • Strong analytical and problem-solving skills
  • Strong verbal and written communication skills
  • Ability to handle sensitive and confidential information with discretion
  • Detail-oriented with strong organizational skills

Client Coordinator

ASKS AND RESPONSIBILITIES:

  • Complete timely collection activity on aged accounts receivables.
  • Prepare, edit, submit account billing, collections, and corrections in accordance with customer contract and associated documents.
  • Ensure all invoices are transferred to the client accurately according to the timeframe set forth in the contract.
  • Driving excellent customer care through key performance indicators with calls, emails, and client meetings to educate and resolve issues.
  • On average complete a minimum of 32 account interactions daily, on a monthly basis.
  • Coordinate with billing and sales to resolve billing and contractual issues.
  • Provide clients, sales, quality department and executive team with AR reports as requested.
  • Review and analyze accounts to determine risk of suspension from nonpayment of services.
  • Ensures assigned tasks are performed accurately and efficiently.
  • Coordinate with sales, client billing and quality departments to resolve billing issues.
  • Attend meetings as assigned and be prepared to speak on the status of your accounts in full detail.
  • Respond to verbal and written client inquiries regarding account status within a timely manner.
  • Resolve account discrepancies, prepare adjustments and refunds for approvals as
  • Maintain accurate contact information and complete records concerning billing and collection activity on all
  • Provide complete transparency around book of business to ensure supervisor and manager are aware of issues which may prevent timely payments.

Insurance Billing/Collections Assistant III

Primary Duties & Responsibilities

  • Process claims identified for appeals with appropriate documentation.
  • Performs appeals follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.
  • Handles appeals and associated adjustments and charge corrections.
  • Makes appeals follow-up calls to insurance companies to ensure timely processing of appeals.
  • Reviews remittance advices for rejection and accuracy of payment amounts.
  • Verifies accuracy and completeness of charge tickets, monitors attachments for appeals to obtain maximum reimbursements.
  • Consistently meets the Quality Assurance (QA) standard as established within the department. Consistently meets the productivity and efficiency standards of working a set amount of appeals a day and follows best practices for one-touch resolution as established within the department. Acts as liaison between appeals/billing staff and the supervisor with finding resolutions to billing matters.
  • Responds to questions and requests from insurance companies.
  • Supports customer service unit in answering billing and appeals questions.
  • Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.

Working Conditions

This position works remotely; however, occasional onsite presence may be required.

Preferred Qualifications

  • Two years of college or business school.
  • Working knowledge of computers, general office equipment, telephone console, medical terminology, collection techniques and communication skills that involves dealing with confidential information.
  • Advanced knowledge of insurance policies, plans, and appeals process strongly preferred.

Required Qualifications

  • High school diploma or equivalent high school certification.
  • Three to five years of previous billing or insurance experience.