by Terrance Ellis | Dec 3, 2025 | Uncategorized
Help design the data backbone for a fast-growing healthcare company, fully remote from right where you are in Utah. If you love building clean, scalable data systems and want your work to directly support life-changing care, this one is worth a serious look.
About Pennant Services
Pennant Services supports a large network of senior living, home health, hospice, and home care operations across multiple states. Instead of a traditional corporate HQ, they use a Service Center model that exists to empower on-site leaders and caregivers. Their culture is built around CAPLICO values: Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Celebrate, and Ownership.
Schedule
- Full-time, remote role (must reside in Utah)
- Standard business hours with flexibility based on project and team needs
- Collaborate virtually with service center teams and local operations across multiple states
- Mix of hands-on technical work and high-level architectural strategy
What You’ll Do
- Design and maintain a robust, scalable, and secure data architecture for transactional and analytical systems
- Architect and build custom Azure Function Apps using Python to ingest data from various source system APIs into Snowflake
- Develop and maintain data models, schemas, and data dictionaries to ensure data consistency and integrity
- Establish and enforce data governance policies for data quality, security, and compliance
- Partner with developers, data engineers, analysts, and data scientists to support internal apps, BI, data science, and external reporting
- Oversee ETL/ELT processes for data migration and integration across systems
- Evaluate and recommend new data tools, platforms, and patterns to improve data infrastructure
- Monitor and optimize database performance, reliability, and cost
- Create and maintain documentation of data architecture, data flows, and system design
What You Need
- 3+ years of experience as a Data Architect or in a similar senior data role
- Bachelor’s or Master’s degree in Information Systems, Computer Science, IT, or related field
- Strong SQL skills for data extraction, transformation, and analysis
- Proficiency in Python, including building and deploying Azure Function Apps
- Hands-on experience with Microsoft Azure services (especially Azure Functions)
- Familiarity with API design and consumption
- Experience with cloud data platforms such as Snowflake, Redshift, or BigQuery
- Strong understanding of data modeling, data warehousing, and data lake architectures
- Bonus: Experience with ODS design, MDM, dbt, Airflow, HIPAA/SOX, or healthcare/financial data
Benefits
- Competitive compensation package (pay depends on experience)
- Medical, dental, and vision plan options
- 401(k) with company match
- Access to free e-courses, training, and professional development resources
- Recognition programs that celebrate performance and contributions
- Culture focused on ownership, learning, and meaningful impact
If you’re a Utah-based data architect ready to own a big slice of data strategy in a mission-driven healthcare environment, don’t overthink it. Get your resume in the mix.
Your next move could literally help support life-changing care at scale.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 3, 2025 | Uncategorized
Use your home health expertise to improve documentation quality and patient care from anywhere. This fully remote role lets you own coding, OASIS accuracy, and quality review across multiple agencies while earning leadership-level pay and impact.
About Pennant Services
Pennant Services supports a growing network of home health, hospice, home care, and senior living agencies across multiple Western states. Instead of a traditional corporate HQ, they run a Service Center model that exists to empower local leaders and clinicians. Their culture is grounded in CAPLICO values: Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk-Taking, Celebration, and Ownership.
Schedule
- Full-time, remote position within the United States
- Standard weekday schedule, with flexibility based on agency needs and project timelines
- Work closely with the Director of Coding and OASIS Quality Resource (DCOQR) and clinical leaders across multiple agencies
- Role is heavily focused on review, education, and collaboration vs. bedside care
What You’ll Do
- Partner with the Director of Coding and OASIS Quality Resource to design, monitor, and refine coding and quality review processes
- Review and validate home health diagnosis coding and OASIS documentation for accuracy and compliance
- Support agencies in meeting regulatory, accreditation, and quality standards
- Develop, implement, and deliver education and training related to coding, OASIS, and quality assurance
- Identify trends, gaps, and process issues and recommend improvements
- Collaborate with local clinical leaders and management at all levels to drive documentation excellence and quality outcomes
- Serve as a subject matter expert on home health regulations, coding rules, and OASIS guidance
- Contribute to a culture of “life-changing service” through accurate documentation and strong support of field teams
What You Need
- Active clinical license as an RN, PT, OT, or SLP/ST
- Current coding certification
- Current OASIS certification
- Minimum 5 years of experience in home health coding, OASIS review, and quality assurance
- Strong understanding of home health legal and regulatory requirements
- Experience developing and delivering education and training
- Process improvement background preferred
- Comfort collaborating with leaders at all levels across multiple agencies
- Strong attention to detail, analytical thinking, and communication skills
- Self-directed, reliable, and comfortable working remotely
Benefits
- Base pay starting at $85,000, depending on experience
- Competitive total rewards package (details provided by the employer during the hiring process)
- Professional growth in a growing, multi-state healthcare organization
- Mission-driven culture rooted in support, ownership, and continuous learning
If you have the credentials and you’re ready to move your career out of the field and into a high-impact, remote leadership track, this is one to jump on quickly.
Your expertise is rare. Don’t sit on it.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 3, 2025 | Uncategorized
Looking for a fully remote paralegal role where your contracts and M&A skills actually matter? This position lets you support a fast-growing healthcare group at the center of real deals, not just paperwork.
About Pennant Services
Pennant Services supports a large network of home health, hospice, senior living, and assisted living agencies across 14 Western states. Each local agency operates independently, while Pennant’s Service Center in Idaho provides world-class legal, clinical, accounting, HR, IT, and training support. The company is values-driven, growth-focused, and deeply invested in quality care and strong internal partnerships.
Schedule
- Full-time, remote position based in the United States
- Standard weekday business hours, with some flexibility based on deal flow and closing timelines
- Collaborate closely with the Legal team and Service Center leaders (based in Eagle, Idaho)
- Project-based workload tied to mergers, acquisitions, and corporate transactions
What You’ll Do
- Draft, edit, and manage confidentiality agreements, letters of intent, and other preliminary deal documents
- Support M&A due diligence by creating checklists, tracking incoming materials, and organizing key transaction documents
- Research licenses, permits, vehicle titles, and company records to support deal evaluation and compliance
- Assist in preparing closing agendas and coordinating all documentation needed for transaction closings
- Draft and organize legal documents including bills of sale, stock certificates, and related corporate paperwork
- Perform public records searches and compile findings for attorney review
- Manage document execution, signatures, and closing sets to ensure complete and accurate files
- Maintain strict confidentiality and follow established legal procedures and standards
- Work closely with attorneys, leadership, and other stakeholders to keep transactions on schedule
What You Need
- Associate’s degree in paralegal studies or equivalent; substantial paralegal experience may substitute for formal education
- Minimum 2 years of paralegal experience, ideally with exposure to M&A and/or corporate law
- Prior work in a corporate law firm or in-house corporate legal environment preferred
- Strong understanding of legal document drafting, organization, and lifecycle management
- Excellent legal research skills and comfort using legal databases and online resources
- High attention to detail with the ability to juggle multiple complex matters at once
- Ability to work under pressure, manage deadlines, and stay organized in a fast-paced environment
- Strong written and verbal communication skills and a professional, collaborative approach
- Comfort working remotely with a distributed team
Benefits
- Competitive compensation based on experience
- Comprehensive benefits package including medical, dental, and vision options
- 401(k) with company match
- Ongoing training and development through free e-courses, seminars, and a robust Learning Management System
- Recognition and rewards through company programs that highlight employee contributions
- Growth potential within a dynamic, expanding healthcare services organization
Roles like this move quickly—especially fully remote paralegal positions with real deal exposure. Don’t sit on it.
If you’re ready to support meaningful work, sharpen your M&A skills, and grow with a national healthcare group, this could be your next move.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 3, 2025 | Uncategorized
Work from home in Michigan while leading the revenue cycle for a multi-state home health and hospice organization. If you’re the one people call when AR is messy, claims are stuck, or the billing team needs direction, this role puts you in the center of it all.
About Pennant Services
Pennant Services supports a growing network of senior living, home health, hospice, and home care operations across 14 Western states. Their “Service Center” model gives local agencies autonomy while providing top-tier support in accounting, clinical, legal, HR, IT, and more. The culture is built around their CAPLICO values: Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Celebrate, and Ownership.
Schedule
- Full-time, remote role based in Michigan
- Standard business hours with flexibility to support agencies and service center needs
- Mix of service center project work and remote field support
- Collaborative environment working closely with Revenue Cycle Manager and AR Market Leaders
What You’ll Do
- Support accounts receivable functions under the direction of the Revenue Cycle Manager
- Train and support agency staff on revenue cycle processes, including billing, collections, and recording revenue transactions
- Enhance and maintain policies and procedures for revenue and AR, aligned with current home health and hospice regulations
- Monitor internal controls to ensure compliance with established AR and revenue processes
- Partner with AR Market Leaders to review aging reports, identify issues, and develop action plans
- Lead and manage a team of AR resources, offering ongoing coaching and support
- Utilize and help optimize software platforms (such as Homecare Homebase and Waystar) to streamline AR workflows
- Develop and use software reports to track AR metrics, trends, and performance
- Use ticketing software to route, troubleshoot, and resolve claim and EMR issues
- Balance time between service center initiatives and remote support for field agencies
- Attend workshops and seminars to stay current on home health and hospice regulations and best practices
- Foster a culture of warmth, professionalism, and strong communication across departments
What You Need
- 2+ years of accounts receivable experience in Home Health and Hospice lines of business
- Experience assisting, training, and supporting business office managers or AR staff across multiple sites is a plus
- Familiarity with home health/hospice platforms such as Homecare Homebase and Waystar is a plus
- Strong understanding of revenue cycle processes, AR controls, and regulatory requirements
- Proven ability to train others and explain complex billing/AR workflows clearly
- Comfortable managing multiple priorities between service center projects and field support
- Strong analytical mindset for reading reports, spotting trends, and driving action
- Excellent communication and relationship-building skills across departments and locations
- Alignment with Pennant’s CAPLICO values and commitment to a supportive, growth-focused culture
Benefits
- Competitive compensation aligned with experience and industry standards
- Full benefits package offered by the employer (details provided during the hiring process)
- Professional development opportunities through workshops, seminars, and ongoing learning
- Chance to grow your AR leadership career in a large, expanding healthcare network
If you’re ready to lead AR, train teams, and keep cash flow clean in a mission-driven healthcare environment, this one deserves a serious look.
Bring your revenue cycle skills to the table and help keep care accessible for the patients who depend on it.
Happy Hunting,
~Two Chicks…
by twochickswithasidehustle | Dec 2, 2025 | Uncategorized
Remote
$19 Hourly
We are seeking an experienced Quality Assurance Coach to support and enhance the performance of our Customer Service Representatives (CSRs). In this role, you will be responsible for evaluating customer interactions, ensuring compliance with company standards, and driving continuous improvement in service delivery. The ideal candidate will have a strong background in QA within a contact center or BPO environment, with excellent coaching and feedback skills to help representatives provide exceptional customer experiences.
Key Responsibilities
- Monitor and evaluate CSR calls, chats, and emails for quality, accuracy, professionalism, and adherence to company policies.
- Provide constructive feedback and one-on-one coaching to representatives to strengthen their communication, problem-solving, and customer service skills.
- Collaborate with team leads and management to identify trends, gaps, and training opportunities.
- Develop and maintain QA scorecards, performance metrics, and tracking systems to ensure consistent evaluation standards.
- Conduct calibration sessions with leadership and QA peers to ensure consistency in scoring and feedback delivery.
- Partner with Training and Operations to improve onboarding, refreshers, and process updates.
- Perform regular audits to ensure compliance with service standards, policies, and regulatory requirements.
- Stay current on customer service best practices and emerging QA methodologies to drive continuous improvement.
Requirements
- Previous experience in a Quality Assurance role within customer service, call center, or BPO environments.
- Strong knowledge of QA evaluation methods, call monitoring processes, and customer service metrics.
- Proven experience providing feedback and coaching to employees to improve performance.
- Excellent communication skills with the ability to deliver constructive and actionable feedback.
- Detail-oriented, with strong organizational and analytical skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Proficiency in Excel, Google Sheets, or other data analysis/reporting tools.
- You will need high speed internet access that is hardwired, and meets the minimum speeds of 20 mbps upload and 20 mbps download.
- You will need to use your own desktop or laptop computer with either windows 11 or the newest MacOS, minimum 4GB RAM, 2GHZ processing speed, and dual monitors.
- You will need a webcam and wired USB headset for this role.
- You will need a mobile device to use for 2FA.
Preferred Qualifications
- Experience developing QA scorecards, rubrics, and reporting dashboards.
- Familiarity with CRM systems, call recording/QA tools, and workforce management platforms.
- Background in training or leadership roles in a contact center environment.
- Knowledge of compliance and regulatory requirements in customer service industries (e.g., financial, healthcare, telecom).
What We Offer
- A collaborative, growth-focused environment with supportive leadership.
- Opportunities for professional development in QA, training, and operations.
- The chance to directly impact the quality of customer service and overall client satisfaction.
by Terrance Ellis | Dec 2, 2025 | Uncategorized
Want a fully remote role where your title skills actually matter and not just your speed? This Title Examiner position lets you work from home while handling high volume vacation ownership files for a respected national brand. If you like digging into records, catching what everyone else misses, and working with structure and clarity, this one fits.
About First American
First American is a long standing leader in title and real estate services with roots going back to 1889. They are known for a people first culture and have earned repeated recognition as a Fortune 100 Best Company to Work For, along with multiple awards for women, diversity, and LGBTQ+ employees. The company focuses on stability, career growth, and creating an inclusive place to do meaningful work.
Schedule
- Full time, remote position
- Open to candidates in Florida, Nevada, Arizona, or California
- Standard business hours in a high volume production environment
- Work primarily focused on vacation ownership projects for large developer clients
What You’ll Do
- Perform quality control checks on title examinations, reviewing title evidence packages against product requirements and service level agreements.
- Search public records and examine documents to determine ownership and the legal condition of vacation ownership properties across multiple states.
- Prepare initial title products, including ownership and encumbrance reports, volume based search worksheets, and commitments or preliminary title reports.
- Formulate and insert standard Schedule B1 requirements and reduced phrase requirements for volume based products.
- Review and insert requirements related to tenancies, entities, trusts, deceased owners, and probate matters according to procedures.
- Abstract records such as mortgages, liens, judgments, taxes, maps, and plats to verify legal descriptions, ownership, and completeness of the chain of title.
- Set up volume based search worksheets and files, including instructions, tasking, and sample packages.
- Calculate policy premiums and prepare final title policies.
- Respond to customer inquiries and support service level expectations for high volume, developer driven projects.
- Handle other related title tasks and special assignments as needed.
What You Need
- High school diploma or equivalent.
- At least 2 years of title search and examination experience.
- Title Agent License where required by state.
- Solid understanding of how deeds, satisfactions, reconveyances, judgments, corporate documents, trust documents, and similar items affect title.
- Strong attention to detail and comfort working with structured processes.
- Good time management skills and the ability to work independently as a self starter.
- Clear written and verbal communication skills.
- Proficient Microsoft Office skills, especially Excel, and comfort learning operating systems used for title production.
Benefits
- Hourly pay range from 19.82 dollars to 26.43 dollars, plus bonus and production incentives.
- Medical, dental, and vision coverage.
- 401(k) with company participation.
- PTO and paid sick leave.
- Employee stock purchase plan.
- Inclusive, people first culture where you are encouraged to bring your full self to work.
Roles like this that are fully remote, steady, and growth friendly do not sit open for long.
If this sounds like your next move, get your resume ready and go after it.
Happy Hunting,
~Two Chicks…
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