Fraud Analyst

by twochickswithasidehustle | Jul 2, 2026 | Uncategorized

What we’re building and why we’re building it. 

Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.

Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.

The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.

It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us.  Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

About the Role:

Fraud Analysts are responsible for reviewing user activity, identifying fraudulent behavior, and ensuring accurate, fair outcomes. This is an execution-focused role centered on consistent, high-quality review work within established guidelines. Success in this role is driven by productivity, accuracy, and adherence to SOPs.

Hours:

• The role requires employees attend training the first 3 weeks, from Monday-Friday, 9am-5pm CST. Then, moves to a full-time, 5 days/week position, requiring at least 1 weekend day. This is a first shift position, 9am-5pm CST with flexibility.

Role Responsibilities: 

• Review user accounts and transactions for fraudulent activity using internal tools
• Meet performance expectations
• Apply SOPs to make accurate, consistent decisions
• Maintain quality standards
• Escalate cases that fall outside defined guidelines
• Accurately track time, follow schedules, and maintain operational discipline
• Stay current on fraud trends, tools, and process updates

Minimum Requirements:

• Independently executes standard workflows with moderate complexity and consistent accuracy
• Strong attention to detail and ability to follow defined processes
• Ability to work efficiently in high-volume, repetitive workflows
• Sound judgment within established guidelines; knows when to escalate
• Reliable, consistent execution with minimal rework
• Comfortable with tools, data, and case-based review work
• Strong time management and accountability
• Must be available to work weekends

Preferred Requirements:

• Previous experience in fraud detection, trust & safety, risk operations, or account review environments
• Experience using case management platforms, handling repetitive workflows while maintaining attention to detail and accuracy
• Familiarity with Google Workspace tools, including Google Sheets, Docs, and Gmail
• Experience communicating and collaborating in Slack or similar platforms
• Comfortable navigating multiple systems and tools simultaneously in a fast-paced operational environment
• Experience working in KPI-driven environments with productivity and quality expectations
• Ability to adapt quickly to changing SOPs, fraud tactics, and operational priorities

Compensation:

At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The hourly salary rate for this position is $22.65. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.

At Fetch, we’ll give you the tools to feel healthy, happy and secure through:

• Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
• 401k Match: Dollar-for-dollar match up to 4%.
• Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
• Continuing Education: Fetch provides ten thousand per year in education reimbursement.
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. 
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. 
• Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
• Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)

Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.

Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].

Health Information Specialist I

by twochickswithasidehustle | Jul 1, 2026 | Uncategorized

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. 

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

You will:

• Schedule:  8 AM to 4:30 PM CST M-F 
• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company’s and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED
• Must be at least 18 years old.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. 

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

Operations Support Coordinator

by twochickswithasidehustle | Jun 30, 2026 | Uncategorized

locationsRemote – USAtime typeFull timeposted onPosted Yesterdayjob requisition idR26_0000001992

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

IMPAXX is seeking an Operations Support Coordinator to join our Client Service team. This role is central to the day-to-day execution of operations, supporting high-volume case management workflows and ensuring accuracy, timeliness, and consistency across client files.

The Operations Support Coordinator plays a key role in managing processes tied to Medicare Set-Aside workflows, coordinating documentation, and supporting communication between internal teams, government contractors, and customers. This position is well-suited for someone who is highly detail-oriented, thrives in a structured environment, and is comfortable managing large volumes of data while meeting firm deadlines.

Success in this role comes from a strong commitment to accuracy, organization, and responsiveness. The position requires a disciplined approach to task management, the ability to navigate detailed processes, and a professional communication style when engaging with both internal and external stakeholders.

This is a remote position that operates on a Pacific Standard Time (PST) schedule — candidates in any time zone are welcome, but must be available through at least 4:00 PM PST each day.

Key areas of responsibility include:

• Accurately entering and maintaining high volumes of data within the case management system
• Reviewing incoming referrals and ensuring all documentation is properly uploaded and aligned with client requirements
• Processing incoming and outgoing mail and coordinating file-related documentation
• Initiating and managing conditional payment investigations and submitting authorizations to Medicare
• Following up on case status through contractor portals and direct outreach as needed
• Requesting and tracking final demand and closure letters
• Managing open files and supporting workflows tied to the Medicare Set-Aside process
• Communicating with government contractors, teammates, and customers through both written and verbal channels
• Preparing and distributing standardized correspondence and documentation
• Monitoring deadlines and ensuring files are processed in accordance with service requirements
• Escalating customer concerns and collaborating across teams to drive resolution
   

Qualifications and profile:

• High school diploma or equivalent required; additional education preferred
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PDF tools
• Ability to manage high-volume workloads while maintaining strong attention to detail and accuracy
• Strong written and verbal communication skills with a professional, customer-focused approach
• Comfortable working within structured processes and meeting defined deadlines
• Ability to collaborate effectively across teams and adapt to shifting priorities
• Experience in workers’ compensation or Medicare-related processes is beneficial but not required

Pay Range18 – 20 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

Procedure Authorization Specialist- Remote

by twochickswithasidehustle | Jun 30, 2026 | Uncategorized

Job Details

Description

ESSENTIAL FUNCTIONS

• Monitors the authorizations of upcoming surgical cases on the physician’s calendars ensuring authorizations for surgeries are obtained in a timely and accurate manner.
• Verifies patient demographic information and insurance eligibility including coordination of benefits; updates and confirms necessary information to allow processing of claims to insurance plans.
• Accurately completes surgical cost analysis form, documenting the required surgical cost estimation for collection prior to services.
• Verifies benefits on all surgical procedures.
• Document authorizations and progress of authorizations in the patient’s chart. Enters the authorization information within case management.
• Must be able to communicate effectively with physicians, patients, and co-workers and be capable of establishing good working relationships with both internal and external customers.
• Participate in providing ongoing training and education of staff as it relates to new processes to ensure timely confirmation of surgical cases.
• Work with department manager to respond to and reduce complaints timely and professionally.
• Assist surgery schedulers with STAT authorizations.
• Ensure strict confidentiality of all health records, member information and meet HIPAA guidelines.
• Assists in identifying opportunities for improvement within the daily workflow process.
• Attends department meetings as required.

EDUCATION

• High school diploma/GED or equivalent working knowledge preferred.

EXPERIENCE

• A minimum of 2 years of experience in the healthcare field is required and previous experience in referrals/authorizations, front office, and/or charge posting is preferred.
• Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry.

KNOWLEDGE

• Working knowledge of eligibility, verification of benefits, and prior authorizations from various HMOs, PPOs, commercial payers, and other funding sources.
• Federal, state, and HIPAA privacy regulations.
• Knowledge of computer applications.

SKILLS

• Skill in effective organization and billing requirements and authorization processes.
• Skill in using computer programs and applications including Microsoft Excel, Microsoft Word, and Outlook
• Skill in establishing good working relationships with both internal and external customers.

ABILITIES

• Ability to multi-task in a fast-paced environment. Must be detailed oriented with strong organizational skills.
• Ability to understand patient demographic information and determine insurance eligibility.
• Ability to work independently and demonstrate the ability to analyze data.
• Ability to communicate effectively and compassionately with patients, co-workers, management, and providers.

ENVIRONMENTAL WORKING CONDITIONS

• Normal office environment.

PHYSICAL/MENTAL DEMANDS

• Requires sitting and standing associated with a normal office environment.
• Some bending and stretching are required.
• Manual dexterity using a calculator and computer keyboard

ORGANIZATIONAL REQUIREMENTS

• HOPCo Mission, Vision, and Values must be read and signed.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

RCM Support Associate

by twochickswithasidehustle | Jun 30, 2026 | Uncategorized

Job Title: RCM Support Associate

Position Summary

The Business Operations & Payer Access Coordinator is responsible for supporting organizational efficiency and client operations through administrative coordination, documentation management, project tracking, customer support administration, onboarding activities, and payer portal access management.

This role serves as a central point of coordination between clients, payers, leadership, and operational teams, ensuring critical administrative and revenue cycle support functions are completed accurately, documented properly, and executed on schedule. The position focuses on maintaining organization, visibility, follow-through, and compliance while enabling leadership and operational teams to focus on strategic and client-facing activities.

Key Responsibilities

Payer Portal Access Management

• Coordinate payer portal account setup and enrollment for new client implementations.
• Register, activate, maintain, and troubleshoot user access across commercial, government, and regional payer portals.
• Manage user additions, removals, access changes, password resets, and multi-factor authentication requirements.
• Serve as the primary point of contact for portal access requests and issues.
• Maintain accurate records of portal access, ownership, and enrollment status.
• Coordinate with payer support teams to resolve access-related issues and prevent operational disruptions.

Documentation & Administrative Operations

• Maintain company documentation, SOPs, onboarding materials, and operational resources within designated systems.
• Ensure documentation remains accurate, organized, and up to date.
• Coordinate patient statement processing activities and maintain related tracking records.
• Manage incoming and outgoing mail, including receipt, routing, tracking, and administrative correspondence.
• Maintain tracking and documentation for customer, patient, and operational communications.
• Identify documentation gaps and coordinate updates with department leaders and process owners.
• Maintain administrative records, trackers, dashboards, and operational reporting.

Project & Workflow Coordination

• Track projects, milestones, action items, and implementation activities across departments.
• Follow up with internal teams, clients, and stakeholders to ensure commitments are completed on time.
• Escalate overdue tasks, risks, or blockers to appropriate leaders.
• Support special projects and process improvement initiatives.

Client Support & Onboarding Coordination

• Coordinate onboarding activities and track completion of client requirements.
• Collect and validate documentation required for portal enrollment, onboarding, and operational workflows.
• Follow up with clients regarding outstanding forms, documentation, and action items.
• Support scheduling and coordination of onboarding meetings and implementation activities.

Customer Support Administration

• Triage and route incoming customer support requests to the appropriate teams.
• Track escalations through resolution and ensure timely follow-up occurs.
• Maintain visibility into unresolved customer issues and communicate status updates as needed.
• Support customer retention, offboarding, and administrative follow-up activities.

Compliance & Process Improvement

• Ensure compliance with company security policies, HIPAA requirements, and payer-specific protocols.
• Maintain accurate documentation of portal access, customer communications, and operational activities.
• Assist in developing and improving workflows, SOPs, and administrative processes.
• Identify opportunities to increase efficiency, improve visibility, and reduce turnaround times.

Qualifications

Required

• High school diploma or equivalent.
• 2+ years of experience in healthcare administration, customer support, operations, project coordination, revenue cycle management, or related administrative roles.
• Strong organizational, time-management, and follow-through skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple priorities and deadlines simultaneously.
• Proficiency with Microsoft Office, Google Workspace, and web-based business applications.

Preferred

• Experience working with healthcare payer portals and access management.
• Knowledge of healthcare insurance, revenue cycle management, and provider operations.
• Experience supporting healthcare, RCM, healthcare technology, or professional services organizations.
• Familiarity with Notion, Help Scout, HubSpot, project management platforms, or similar systems.
• Experience maintaining SOPs, documentation, and operational workflows.

Perks – What you can expect:

• Competitive salaries
• Remote/hybrid environment
• Potential equity compensation for outstanding performance
• Flexible PTO
• Company-wide sponsored lunches
• Company paid disability and life insurance benefits
• Company paid family and medical leave
• Medical, dental, and vision insurance benefits
• Discounted pet insurance
• FSA/DCA and commuter benefits
• 401k
• Complimentary subscription to digital fitness classes and wellness content
• Recovery suite at HQ – includes a cold plunge, sauna, and shower

HIPAA Requirements

All associates are required to comply with the Health Insurance Portability and Accountability Act (HIPAA) regulations regarding the protection of patient health information. This includes adherence to the organization’s Notice of Privacy Practices and HIPAA Privacy Policies and Procedures.

The specific statements provided in this job description are not exhaustive and may be subject to change based on evolving business needs. Associates may be required to perform additional duties as assigned.

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer’s explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees.

We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don’t hesitate to reach out to our HR department.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employe

ROI Medical Records Specialist – Remote

by twochickswithasidehustle | Jun 30, 2026 | Uncategorized

locationsRemotetime typeFull timeposted onPosted Yesterdayjob requisition idR-101948

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.

Job Summary:

This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Essential Functions:

• Completes release of information requests including retrieving patient’s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
• Date stamps all requests and highlights pertinent data to facilitate processing.
• Validates requests and authorizations for release of medical information according to established procedures.
• Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
• Maintain equipment in excellent operating condition (inside and out).
• Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
• May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
• Maintains a neat, clean, and professional personal appearance and observes the dress code established.
• Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
• Maintains working knowledge of the existing state laws and fee structure
• Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
• Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
• Maintains confidentiality, security and standards of ethics with all information.
• Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.

Qualifications:

• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or like setting preferred
• Must have strong computer software experience — general working knowledge of Microsoft Word and Excel required
• Excellent organizational skills are a must
• Must be able to type 50 wpm
• Must be able to use fax, copier, scanning machine
• Must be willing to learn new equipment and processes quickly.
• Must be self-motivated, a team player
• Must have proven customer satisfaction skills
• Must be able to multi-task

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.