by twochickswithasidehustle | Feb 21, 2026 | Uncategorized
remote typeRemote, USAlocationsRemote, USAtime typeFull timeposted onPosted 17 Days Agojob requisition idR 2025 3087
Compensation Range:Hourly: $20.00 – $23.00
Position Summary
The Institutional Aid Specialist has responsibility for performing duties requiring analytical decision-making and coordination of program requirements. Incumbents are responsible for performing various duties in the coordination of internal and external scholarship programs as well as various forms of institutional aid, which can include outreach, customer service, monitoring communication with students and awarding aid. Institutional Aid Specialists provide exceptional customer service and quality responses to all student and internal inquiries.
Essential Functions:
- Manage and maintain the awarding of all Institutional Aid, including but not limited to: Internal and external scholarships, Federal Work Study, CARES/HEERF, Institutional Loans, State Grants
- Manage and monitor emails to the department.
- Serve as an information resource regarding all forms of Institutional Aid
- Ensuring the awards are current and appropriate for reporting.
- Respond to requests for information in an assigned program area from faculty, staff, students, affiliates, and service providers.
- Provide support for staff on processes and procedures.
- Participate and assist monitoring scholarship budgets, which may include awarding or reconciling student accounts.
- Collaborate with internal departments, affiliates, and service providers to forward college initiatives and determine program needs.
- Attend all required team meetings and trainings, adjusting schedule as necessary.
- Provide professional and composed support to escalated students.
- Participate in ongoing department projects, or other special projects, as needed.
- Reasonable and consistent attendance to fulfill requirements of position.
- Other duties as assigned.
Supervisory Responsibilities: N/A
Requirements:
Education & Experience:
- Bachelor’s Degree in relevant field preferred
- Minimum of one (1) year of financial aid programs, scholarships or regulations required
- Experience with data processing and automated records maintenance systems preferred
- Experience with the online delivery of education preferred
- Experience working in a technology-driven enterprise preferred
- Experience in higher education preferred
- All skills, abilities and education will be considered for minimum qualifications
Competencies/Technical/Functional Skills:
- Knowledge of available private, state, and federal aid programs.
- Knowledge of academic and business workings of a higher education institution.
- Knowledge of University policies and procedures.
- Knowledge of financial aid software or agility within financial aid technical systems
- Skill in oral and written communication.
- Skill in operating equipment, such as personal computer, fax, copier, phone system.
- Skill in utilizing technology, including ability to navigate web sites, perform word processing, create spreadsheets, send e-mail and electronic messages.
- Ability to multi-task and prioritize.
- Ability to use and facilitate online communication using email and/or other technology-based communication media.
- Ability to problem-solve.
- Ability to maintain confidentiality.
- Ability to prepare letters, reports and business correspondence.
- Excellent customer service skills.
- Organized with good time management skills.
- Highly organized and detail oriented.
- Proficient with Microsoft Word and other applications in the Microsoft Office suite.
Location: Remote, USA
Travel: No Travel Required
by twochickswithasidehustle | Feb 20, 2026 | Uncategorized
Job Details
Description
Company Information
At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services, combined with innovative technology and data solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.
Company Culture
Our employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.
At Advarra, we seek to foster an inclusive and collaborative environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact.
Job Overview Summary
Advarra’s Social Media Manager is responsible for developing, owning, and scaling social media efforts while managing and optimizing existing channels. The successful candidate will lead platform strategy, channel expansion, and performance reporting and optimization, while partnering closely with the content team to ensure engaging, human-centered storytelling. This role will play a crucial part in enhancing brand awareness, strengthening community engagement, and supporting pipeline growth through thoughtful, compliant, and data-driven social programs.
Job Duties & Responsibilities
- Drive Advarra’s social media strategy, managing current channels while assessing, launching, and scaling new platforms based on specific business goals (e.g., employer brand, thought leadership, AEO, community engagement, demand generation).
- Oversee the day-to-day management and optimization of Advarra’s existing social channels, paid social media campaigns, and employee advocacy platform in alignment with marketing goals and brand voice.
- Lead social content planning, campaign development, and scheduling across platforms, partnering closely with the content writer, content strategist, and creative partners to:
- Develop engaging and visually appealing content (text, images, videos),
- Optimize marketing assets, and
- Translate complex tech/service offerings into accessible, value-driven narratives.
- Partner cross-functionally with product, events, human resources, and customer service teams to develop and align social strategy with integrated marketing, culture, and business initiatives.
- Collaborate with select Advarra executives and subject matter experts to optimize their social profiles, content, and public presence.
- Build and nurture relationships with online communities, influencers, brand advocates, thought leaders, KOLs, and professional / industry networks; monitor and respond to comments, messages, and mentions to foster positive interactions, while flagging and escalating any adverse mentions, misinformation, or reputational risks.
- Track, analyze, and report on KPIs—such as engagement rate, follower growth, website traffic, pipeline contribution, share of voice, attribution models, and sentiment / share of voice—using native and third-party tools to translate performance data into clear insights and recommendations.
- Run A/B tests and experiments to optimize messaging, visuals, posting times, formats, audience segments, and creative direction.
- Develop, document, and maintain scalable social media governance frameworks that enable responsible growth, brand consistency, and compliance across platforms and contributors.
- Stay current on social media trends, tools, algorithm changes, industry conversations, and compliance best practices to ensure our platforms remain innovative, relevant, and safe.
- Occasional travel (3-4 times / year) for in-person conferences or team-building meetings.
Location
This role is open to candidates working remotely in the United States.
Basic Qualifications
- Bachelor’s degree (in Marketing, Communications, Life Sciences, or related field) and proven experience (8+ years) managing social media platforms for a technology, services, or regulated organization (preferably with B2B / tech / healthcare / life sciences exposure).
- Demonstrated experience launching or scaling new social platforms, programs, and advocacy initiatives from the ground up.
- Demonstrated experience in end-to-end campaign management, including strategic planning, execution, optimization, and performance reporting.
- Deep understanding of key social media platforms (Instagram, Facebook, X, LinkedIn, TikTok, YouTube, Reddit, etc.), including algorithm dynamics, features, audience behaviors, and evolving trends.
- Proficiency in social media management, listening, scheduling, and analytics tools (e.g. Hootsuite, Sprout, Sprinklr, HubSpot, and GA4).
- Experience with paid social media campaigns and budget management.
- Excellent communication and storytelling skills, with the ability to craft content that drives engagement.
- Strong project management skills: ability to juggle multiple campaigns, stakeholders, calendars, and deadlines.
- Creative thinking and problem-solving abilities.
- Ability to lead cross-functional projects and teams.
- Ability to absorb domain / regulatory guidance, understand scientific / clinical information, and execute feedback loops.
Preferred Qualifications
- Prior experience or domain knowledge in clinical research, life sciences, healthcare, medical technology, biotech, or regulated industries.
- Working knowledge of SEO and AEO principles, and how social platforms support discoverability, authority, and AI-driven search experiences.
- Proficiency with design / multimedia tools (Canva, Figma, Adobe Creative Suite, basic video editing) and a strong aesthetic sense.
Physical and Mental Requirements
- Sit or stand for extended periods of time at stationary workstation.
- Regularly carry, raise, and lower objects of up to 10 Lbs.
- Learn and comprehend basic instructions
- Focus and attention to tasks and responsibilities
- Verbal communication; listening and understanding, responding, and speaking
Advarra is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law. Advarra provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Advarra takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment.
The base salary range for this role is $94,000 – $126,000 Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus in addition to base salary as well as health coverage, paid holidays, and other benefits.
by twochickswithasidehustle | Feb 20, 2026 | Uncategorized
- United States
- Full-Time
- Remote within the United States
- Regular
- 5388
Job Description
Company Overview
Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.
Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Job Summary and Responsibilities
Acentra Health is looking for a Quality Improvement Analyst to join our growing team.
Job Summary:
The Internal Quality Improvement (QI) Specialist is responsible for supporting and fostering an environment of continuous quality and process improvement. This role ensures the quality, efficiency, and compliance of internal processes by developing and implementing improvement plans, tracking performance, and leading data-driven initiatives. The QI Specialist helps improve the standardization of work, seamless workflows, and evaluates for efficient case review processing. The specialist will focus on data analysis and reporting while actively promoting enhancements to manual work and cross team collaboration. This position plays a key role in ensuring that lessons learned and best practices are shared internally advance the effectiveness of the internal quality improvement and overall program.
Responsibilities:
- Identifies improvement opportunities through data analysis and performance monitoring, and facilitates and leads data‑driven projects within the Internal Quality Improvement Program (IQIP).
- Delivers regular project report‑outs to leadership and stakeholders, summarizing progress, risks, barriers, and data‑supported results.
- Responsible for helping to create Lean/Six Sigma monitoring reports which include data trends and analysis using Microsoft Office 365 apps and automation tools where possible while coordinating with the appropriate team members to ensure compliance with contract deliverables, critical indicators (CI), and process efficiencies.
- Works closely with team members to establish project plans with timelines, drive projects, and maintain process improvement strategies that reflect Lean/Six Sigma concepts.
- On a monthly basis, prepares and provides data analysis of Key Performance Indicators (KPIs) to Senior Management and contracting officer representatives.
- Provides guidance and expertise to project teams and continuous improvement oversight to team members by monitoring individual project plans, offering mitigation plans and solutions when potential threats/risks are identified, and suggesting improvement strategies, efficiencies, and automation options.
- Responsible for assisting and monitoring Root Cause Analysis (RCAs) and any other Quality Improvement activities conducted as required for assigned contracts by team members and identify automated solutions when possible.
- Provides support and guidance to team members during meetings with internal customers.
- Assists, as needed, in the development and implementation of quality improvement plans.
- Responsible for maintaining documented standards of performance and identifying all deviations from the quality improvement plan.
- Maintains working knowledge of the current contract and deliverables to ensure compliance. Interacts with stakeholders during changing conditions to maintain alignment, gather input, and ensure project continuity.
- Assists in the development of Lean/Six Sigma process improvement tools that will produce quantitative and qualitative data and findings to validate compliance and competence.
- Suggest opportunities for automation based on knowledge of quality improvement models and methods (e.g., rapid cycle improvement, quality measurement and reporting, plan-do-study-act, DMAIC)
- Facilitates quality activities, provides continuous improvement consulting services to internal customers, employs knowledge of performance improvement strategies, principles, methodology, techniques, and data analysis.
- Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.
The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.
Qualifications
Required Qualifications
- Bachelor’s degree required
- Requires 3 or more years of quality improvement experience, with an emphasis on performance measurement systems
- Lean/Six Sigma Green Belt or higher, Lean/Six Sigma certification and an understanding of Lean/Six Sigma processes and tools
- Experience using Microsoft Office 365 applications; including SharePoint Lists and Microsoft Power Applications
- Demonstrated use of quality improvement tools to create effective change
- Strong project management, communication, collaboration, problem-solving, conceptual and analytical skills
Preferred Qualifications
- Proficiency in Microsoft software applications (Word, Excel, PowerPoint, Access).
- Strong verbal and written communication skills.
- Ability to collaborate effectively with diverse audiences, including physicians, nurses, health professionals, administrators, product developers, business analysts, and non-technical staff.
- Exceptional skills in communication, organization, facilitation, and teamwork.
- Strong critical thinking and problem-solving abilities.
- Knowledge of Lean/Six Sigma models and methods to identify and suggest opportunities for improvement and automation.
- Ability to interact with internal and external customers professionally and courteously, even under hectic and changing conditions.
- Function as a Subject Matter Expert for automation opportunities, providing suggestions and collaborating with team members to remove barriers to automation services.
- Ability to organize, synthesize, and analyze substantial amounts of information and data and create project plans.
- Attentiveness to deadlines and the ability to prioritize in a fast-paced environment.
- Outstanding organization skills and attention to detail.
Why us?
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
We do this through our people.
You will have meaningful work that genuinely improves people’s lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.
Benefits
Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
Thank You!
We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!
~ The Acentra Health Talent Acquisition Team
Visit us at https://careers.acentra.com/jobs
EEO AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.
Compensation
The pay for this position is listed below.
“Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”
Pay Range
USD $62,400.00 – USD $78,000.00 /Yr.
by Terrance Ellis | Feb 19, 2026 | Uncategorized
If you’re detail-obsessed in a good way, this is the kind of behind-the-scenes role that keeps care running on time and accurate. You’ll be moving patient data between systems, keeping charts clean, and supporting Admissions and Clinical so the right people have the right info at the right moment.
About Charlie Health
Charlie Health provides personalized, virtual behavioral healthcare for people navigating complex mental health conditions, substance use disorders, and eating disorders. Their mission is to expand access to life-saving care and improve outcomes through connected, virtual treatment.
Schedule
- Remote (U.S.)
- 40 hours/week
- Shifts are 8.5 hours, Monday–Sunday (you choose days)
- Preference for shift start times: 12pm or 2pm MT
- Not available in: Alaska, California, Maine, New York, Oregon, Washington State, Washington DC, Massachusetts, New Jersey, Connecticut, Minnesota
- Background checks required (Florida fingerprint-based; company covers the cost)
What You’ll Do
- Review and transfer patient data between Salesforce and medical records systems
- Maintain patient charts and ensure documentation is complete, accurate, and organized
- Enter/update patient information in databases and EHR/EMR systems; fix discrepancies quickly
- Support Admissions and Clinical with scheduling, meetings, documents, and correspondence
- Track attendance for various teams and handle admin tasks as assigned
- Respond to team inquiries and support workflow/tech questions
- Follow HIPAA and other compliance standards for data privacy and handling
- Collaborate across Admissions, Clinical, and Admin teams to keep operations smooth
- Participate in training and development to strengthen admin/data/compliance skills
What You Need
- 1+ year of relevant work experience
- Associate or Bachelor’s degree (health sciences, communications, or related field)
- Strong organization and attention to detail; able to juggle priorities in a fast-paced environment
- Clear communication skills and comfort working cross-functionally
- Commitment to confidentiality and compliance (HIPAA)
- Willingness to learn new systems/processes
- Bonus: experience with data reconciliation, manual entry, data migration; tools like Google Sheets, Salesforce, EMRs
Benefits
Applications are reviewed on a rolling basis (note for Colorado applicants is included in the posting).
Happy Hunting,
~Two Chicks…
APPLY HERE.
by Terrance Ellis | Feb 19, 2026 | Uncategorized
If you’re the type who can calm people down, get the facts, and move the process forward without losing the human in it, this role fits. You’ll be the connective tissue between families, referral partners, and Charlie Health, making sure people get routed to the right care quickly and cleanly.
About Charlie Health
Charlie Health provides personalized, virtual behavioral healthcare for people navigating complex mental health conditions, substance use disorders, and eating disorders. Their model is built around connection, access, and better outcomes for clients and families.
Schedule
- Remote
- Must be based in Eugene, Oregon (or commutable distance)
- Not available in: Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota
- State background checks required (Florida fingerprint-based; company covers the cost)
What You’ll Do
- Create a supportive experience for clients, referral sources, and external providers
- Work directly with clients and families to understand needs and preferences
- Make accurate, timely outbound referrals for individuals not admitted to Charlie Health
- Collaborate with internal teams (clinical, admissions, etc.) to support the process
- Document all interactions in the electronic record system
- Partner with Outreach and Partnerships to understand referral sources and their services
- Serve as a liaison with partners to keep client experience front and center
- Follow policies/procedures and hit performance metrics/KPIs
What You Need
- Bachelor’s degree (health sciences, communications, psychology, social work, or similar)
- 1–2 years relevant experience (healthcare preferred; patient-facing roles like case management, discharge planning, referrals, admissions, outreach)
- Strong relationship-building and listening skills
- Metrics-driven mindset; history of meeting/exceeding KPIs
- Excellent written and verbal communication
- Highly organized with strong attention to detail
- Authorized to work in the U.S.; native or bilingual English proficiency
- Comfortable in a fast-paced startup environment
- Proficiency in Salesforce + Google Suite/Microsoft Office
- Must live in/near Eugene, OR
Benefits
- Comprehensive benefits for full-time, exempt employees
- Base pay: $45,000–$52,500/year
- Performance-based bonus eligibility (pay varies by location/experience/internal equity)
One thing you should clock: the posting says “Remote,” but it also requires Eugene, OR, and then (weirdly) lists Oregon in the “not available” states. That’s either a posting mistake or an internal compliance limitation. If you’re not in Eugene, don’t waste time applying unless the job page elsewhere confirms broader eligibility.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 19, 2026 | Uncategorized
If you can lead a team through high-stakes customer conversations and still keep morale and performance high, this role is built for you. You’ll manage Retention Specialists, drive save rates and quality metrics, and build a team that earns a second chance with Pros ready to cancel.
About Housecall Pro
Housecall Pro builds software and services that help home service professionals streamline and grow their businesses. Their tools cover scheduling, dispatching, payments, and more, designed to save Pros time and help them scale profitably. They support 40,000+ businesses and are focused on championing Pros to success.
Schedule
- Remote (United States)
- Full-time leadership role overseeing Retention Specialist Coaches
- Manage scheduling and staffing to meet customer demand (time zone not specified)
What You’ll Do
- Drive key team metrics, including median first response time, first-30-day success metrics, save rates, and QA scores
- Manage team schedules and daily attendance to ensure proper staffing coverage
- Build a supportive, growth-oriented environment focused on performance and development
- Hold regular 1:1s to coach team members, remove blockers, and identify growth opportunities
- Lead training and coaching sessions to sharpen retention conversations and best practices
- Stay current on product updates and upcoming changes, then enable your team with what they need to succeed
- Support evolving business needs through additional projects and priorities as required
- Support hiring by conducting interviews and participating in candidate reviews
What You Need
- 2+ years of experience in customer support, account management, sales, or a related field
- 1+ year of people leadership experience managing teams of 10+
- Bachelor’s degree or equivalent relevant experience
- Experience using AI tools to improve quality and efficiency
Benefits
- Medical, dental, and vision insurance
- Life and disability coverage
- 401(k)
- Flexible, take-it-as-you-need-it paid time off plus paid holidays
- Equity in a rapidly growing startup backed by top-tier VCs
- Paid parental leave
- Monthly tech reimbursement
- Employee Assistance Program (EAP)
- Compensation: $74,000–$82,500 OTE ($51,900–$57,750 base + 30% bonus)
Remote leadership roles with a clear KPI focus get competitive fast. If you’ve got the leadership chops and know how to coach a team through tough saves, don’t wait.
Build a retention team that keeps Pros winning.
Happy Hunting,
~Two Chicks…
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