by Terrance Ellis | Feb 24, 2026 | Uncategorized
If you want a straightforward remote role where you can put your head down, hit your numbers, and keep it moving, this is that. You’ll enter data from scanned images into a capture system, maintain high accuracy, and meet hourly production goals.
About Firstsource
Firstsource is a global business process management partner that supports clients across multiple industries, including healthcare operations. This role supports client workflows by accurately entering data that feeds internal adjudication systems. It’s production-focused work where speed and accuracy matter.
Schedule
- Remote, work from home
- Start date (tentative): 3/9/2026
- Production environment with hourly volume expectations
What You’ll Do
- Enter data from scanned and/or processed images into a data capture system
- Meet expected hourly production volume goals
- Maintain quality levels above minimum standards set by management
- Increase speed and task difficulty over time as training progresses
- Maintain a neat and orderly workstation and follow compliance program requirements
- Support additional projects as assigned by management
What You Need
- High school diploma or equivalent
- Strong data entry skills with computer knowledge and basic math skills
- Typing speed of at least 35 WPM with 98% accuracy (test required)
- Strong organization skills and reliable follow-through
- Excellent attendance, punctuality, and comfort working in a production environment
Benefits
- Remote work environment
- Entry-level role with a defined start date (tentative 3/9/2026)
- Pay rate: $14/hour
- Production-based growth as speed and accuracy improve
This one is simple: if you can type accurately and stay consistent, you’ll be fine. If your accuracy slips, the job will eat you alive.
Quiet grind. Clean work. Steady check.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 24, 2026 | Uncategorized
If you’re a certified outpatient coding pro who loves precision, this role is all about protecting revenue integrity by catching coding issues before they become compliance problems. You’ll audit outpatient records, validate CPT/HCPCS and ICD-10-CM coding, and turn findings into clear reports and targeted training.
About Firstsource
Firstsource is a global business process management partner supporting healthcare operations and other industries at scale. This role supports outpatient coding accuracy and compliance, helping ensure coding practices align with payer rules and regulatory guidelines. Your work helps protect revenue integrity through audit-driven improvement.
Schedule
- Remote, work from home
- 8:00 AM–5:00 PM ET
What You’ll Do
- Audit coded outpatient medical records across ED, day surgery, observation, ancillary services, and outpatient clinics
- Validate CPT, HCPCS, and ICD-10-CM codes, including E/M levels, sequencing, and modifier usage
- Confirm documentation supports services billed and aligns with OPPS rules, NCCI edits, and payer policies
- Identify coding issues such as overcoding, undercoding, missed codes, incorrect sequencing, and modifier errors
- Assess documentation clarity and completeness and provide feedback to improve documentation quality
- Identify and escalate compliance risks like unbundling, modifier misuse, and billing conflicts
- Prepare audit reports with results, trends, and recommendations
- Deliver education and training based on audit findings and coach coders to improve performance
- Collaborate with supervisors, trainers, and HIM leadership to implement corrective actions
What You Need
- Required certification: CPC or CCS (AHIMA or AAPC credential)
- 3+ years of hands-on outpatient coding experience in a U.S. hospital setting
- Prior coding audit or quality assurance experience (preferred)
- Strong knowledge of CPT, HCPCS, ICD-10-CM, modifiers (including -25, -59, LT/RT), and outpatient reimbursement (APCs/OPPS)
- Knowledge of CCI edits and MUEs
- Familiarity with encoder/EHR tools (example platforms include 3M, Epic, Cerner, TruCode)
- Strong analytical skills and the ability to write and explain findings clearly
Benefits
- Remote schedule (8:00 AM–5:00 PM ET)
- Audit-focused role with education/coaching responsibilities
- Clear performance standards (accuracy, timeliness, reporting, education contribution)
- Equal Opportunity Employer
This is a specialist seat. If someone doesn’t already have CPC/CCS plus 3+ years outpatient hospital coding, they’re not getting through the door. If they do, this is a strong “level up” role with real authority.
Be the standard everyone has to meet.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 24, 2026 | Uncategorized
If you’ve already touched medical claims and you’re the type who likes clean rules, clean documentation, and clean decisions, this role is a steady $16/hour lane. You’ll review claims for validity and coverage, request missing info, and move files to approval, denial, or settlement with accuracy and compliance.
About Firstsource
Firstsource is a global business process management (BPM) partner supporting operations across Healthcare, Telecom/Media, and Banking/Financial Services. They help clients improve efficiency and outcomes through redesigned processes and delivery at scale. This role supports health plan and healthcare services work tied to medical claims.
Schedule
- Full-time
- Remote (work from home)
- Start date: TBD
- May require 2-factor authentication apps on a personal device (per company/client requirements)
What You’ll Do
- Review medical insurance claims for validity, completeness, and compliance with policy terms
- Collect, organize, and analyze documentation like medical records, accident reports, and policy details
- Ensure claims processing aligns with internal policies and regulatory requirements
- Investigate claims when needed by speaking with claimants/witnesses and collaborating with experts
- Analyze coverage and determine liability and benefits payable
- Evaluate loss/damage and determine appropriate settlement amounts
- Communicate with claimants and stakeholders to explain process, request info, and give updates
- Recommend approval, denial, or settlement negotiation and process claims in a timely way
- Maintain organized claim files, generate reports, and stay current on industry rules and best practices
What You Need
- High school diploma or equivalent
- Medical claims processing experience (required), including claims software/tools
- Strong communication skills (verbal/written), including negotiation and active listening
- Strong analytical and problem-solving skills with high attention to detail
- Ability to adapt in a fast-paced environment with shifting workloads
- Basic math, intermediate typing, and basic computer skills
- Preferred: knowledge of medical terminology, ICD-9/ICD-10, CPT, HCPCS, and HIPAA
- Ability to pass background investigation, work authorization verification, and drug test
Benefits
- $16.00/hour pay rate
- 401(k) with matching
- Health, dental, vision, and life insurance
- Paid time off
- Flexible spending account
- Employee assistance program
- Referral program
This one isn’t for beginners. If you don’t already have medical claims processing experience, you’ll get filtered out. If you do, it’s a straightforward way to stay remote and stay in healthcare ops.
Be the person who gets it right the first time.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 24, 2026 | Uncategorized
If you’re the kind of person who hears a call and instantly knows what should’ve happened, this role is for you. You’ll audit quality, spot performance trends, and coach agents in English and Spanish while helping the team stay aligned with service standards and client expectations.
About Firstsource
Firstsource is a global business process management partner supporting contact center operations across industries, including healthcare. They focus on improving service performance through process discipline, data, and people development. This role supports quality initiatives and client standards in a remote environment.
Schedule
- Remote, work from home
- Full-time (implied by role structure and expectations)
- Ongoing collaboration and coaching cadence with agents and internal teams
What You’ll Do
- Analyze individual, team, and overall quality metrics to identify trends and improvement opportunities
- Conduct audits, side-by-sides, coaching sessions, and development meetings to improve performance
- Maintain and manage internal quality data repositories to track trends and guide action plans
- Collaborate with other Quality Analysts to share updates and support training content/materials
- Stay current on quality best practices and contribute to improvements in scoring and guidelines
- Serve as a point of contact for quality-related client questions and communications
- Support additional projects and duties as assigned
What You Need
- Fluent bilingual English/Spanish (written and verbal), able to audit and coach in both languages
- 2 years of experience in an international contact center (quality experience required)
- 2 years of healthcare experience
- Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word)
- Strong knowledge of contact center operations and quality monitoring
- Strong coaching skills with the ability to deliver feedback constructively and confidentially
- Strong organization, attention to detail, and ability to manage multiple priorities
- Bachelor’s degree in a related field (preferred) or equivalent experience
Benefits
- Remote work environment
- Quality-focused role with coaching and development responsibilities
- Cross-team collaboration and exposure to client-facing quality initiatives
- Career growth potential through quality leadership work
This is not an entry-level seat. If you don’t have quality monitoring plus healthcare experience, it’s a stretch. If you do, this one’s a strong upgrade from frontline calls.
Be the standard. Raise the standard.
Happy Hunting,
~Two Chicks…
by twochickswithasidehustle | Feb 23, 2026 | Uncategorized
What We’re Looking For
This position is responsible for supporting the Advancement Services department’s efforts of establishing and developing a comprehensive data management plan.
A high school diploma and less than one year of relevant work experience are required. A bachelor’s degree and two years of relevant experience are preferred.
Additional experience or education will be considered in lieu of one another.
The successful candidate will exhibit the following skills, abilities and other characteristics:
- Bring innovative ideas to the workplace
- Be proficient in Microsoft Excel
- Ability to learn quickly and feel comfortable with new, changing technologies
- Interact and work well with others
- High attention to detail and the ability to effectively multi-task in a deadline-driven atmosphere
A hybrid work arrangement will be considered on a case-by-case basis.
Applicants must currently be authorized to work in the United States on a Full-Time basis.
What You Will Do
- Prepare CSV and Excel files for batch import into the CRM
- Manage the UD_Records email inbox
- Manage the Alumni and Friends Directory requests and updates
- Communicate with constituents and help troubleshoot
- Review data integrity reports and address issues as needed
- Take a proactive role in identifying and addressing data issues and deficiencies in collaboration with the Data Management team
- Assist with updating and reviewing documentation and procedures to further define and optimize standardized internal processes
- Serve as proofreader
- Perform all other duties as assigned to support Baylor’s mission
- Ability to comply with University policies
- Maintain regular and punctual attendance
What You Can Expect
As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.
Explore & Engage
Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!
About Us
Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor’s full official Notice of Non-Discrimination may be read online.
by twochickswithasidehustle | Feb 23, 2026 | Uncategorized
Answer Financial is an Allstate company with 25+ years in the industry and one of the nation’s largest and longest running personal lines insurance agencies. We are 100% remote – work from home company.
The AI Solutions Specialist designs, implements, and optimizes AI solutions to solve business problems, collaborating across teams and acting as an SME. Responsibilities include solution design, stakeholder collaboration, technical implementation, performance optimization, data analysis, governance, and tool administration and staying up to date with AI/ML advancements.
Essential Job Duties/Responsibilities:
- Solution Design: Evaluate and recommend the appropriate Generative AI or Agentic AI tools for each use case. Translate business and technical requirements into detailed workflows and process diagrams for AI solutions.
- Stakeholder Collaboration: Work with cross-functional teams, including Engineering, Security, Telephony, Sales, Reporting and Data Science teams to define solution requirements and achieve goals.
- Technical Implementation: Oversee the deployment and management of AI models and tools, ensuring their smooth operation in production environments.
- Performance Optimization: Oversee the evaluation, fine-tuning, and optimization of AI models and infrastructure for optimal performance and scalability.
- Data Analysis: Oversee the analysis and processing of large datasets from AI models and support data-driven decision-making. Utilize data visualization tools such as PowerBI to report on performance of AI implementations.
- Governance: Coordinate with compliance and data security teams to ensure a framework of processes, policies, and practices consistently guide the reasonable, ethical, and safe development of AI systems.
- Tool Administration: Manage and administer AI-related tools, platforms, and technologies, including cloud services and low-code platforms.
- Customer Support: Provide user enablement and support for AI tools and platforms to promote adoption and efficient use.
- Staying Current: Keep up to date with the latest advancements, technologies, and trends in AI and machine learning.
Experience:
- Programming Languages: Proficiency in programming languages such as Python, R, or Java.
- AI/ML Frameworks & Tools: Strong knowledge of top players such as OpenAI, Gemini, Llama, AWS and Microsoft Copilot.
- Cloud Platforms: Familiarity with cloud platforms such as AWS and Azure for AI deployment and large-scale systems.
- Project Management: Familiarity with agile development tools such as JIRA
- Problem-Solving: Excellent analytical, logical, and creative problem-solving skills.
- Communication: Strong communication and stakeholder management skills to collaborate effectively.
- Business Acumen: Ability to understand customer needs, build business cases, and align AI solutions with business goals.
- Responsible AI: Understanding of ethical considerations, fairness, and transparency in AI development.
Compensation:
Compensation offered for this role is 75,100.00-130,200.00 annually and is based on experience and qualifications.
Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. Answer Financial is an equal opportunity employer.
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