by Terrance Ellis | Feb 25, 2026 | Uncategorized
If you love turning messy processes into clean, searchable help content, this is your lane. You’ll shape the knowledge and messaging that helps CX teams move faster and helps customers help themselves.
About Roadie (a UPS company)
Roadie is a logistics and delivery platform that helps businesses handle modern retail delivery with broad coverage, flexibility, and visibility. With a nationwide network of independent drivers, Roadie supports everything from same-day delivery to big-and-bulky and DC-to-door solutions.
Schedule
- Remote-first role (U.S.)
- Work authorization required (no visa sponsorship)
What You’ll Do
- Create and refine CX content aligned to Roadie’s voice, focusing on clarity, consistency, usability, and strong self-service outcomes
- Audit internal and external Salesforce knowledge content for accuracy and relevance, partnering with CX Enablement to close gaps and improve resources
- Convert process maps and workflows into clear, digestible guides for CX team members
- Partner with Product and Marketing on rollouts, enhancements, and campaigns to keep CX resources and messaging current
- Coordinate with Legal to secure approvals for external-facing content
- Triage and manage incoming content requests based on scope, urgency, and deadlines
- Deliver work against KPIs set by the Content & Instructional Design Manager
- Develop and maintain CX macros to standardize, brand-aligned customer communications
- Manage internal CX communications across channels
- Optimize knowledge base search experience by staying current on Salesforce capabilities
- Provide regular updates to CX Enablement leadership on help center performance and improvement opportunities
What You Need
- Bachelor’s degree in English, Communications, Technical Writing, or a related field
- 2+ years of experience in technical writing or content development
- Experience with content management systems and knowledge bases (Salesforce strongly preferred)
- Strong communication skills and ability to translate technical concepts for nontechnical audiences
- Ability to create searchable, accessible content for multiple audiences
- Self-starter mindset with the ability to work independently
- Problem-solving tenacity with patience and persistence
Benefits
- Competitive total rewards package
- 100% company-paid health insurance for yourself
- 401(k) with company match
- Tuition and student loan repayment assistance
- Unlimited PTO
- Remote-first environment
- Inclusive family leave policy
- Paid Wellness Days (in addition to company holidays)
- Monthly work-from-home stipend
- Paid sabbatical leave for tenured employees
- Technology provided to do the job
If you want in, don’t overthink it. Get your application in while this one’s still open.
Bring your portfolio, bring your precision, and help build a CX knowledge experience people actually trust.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 24, 2026 | Uncategorized
This role supports a pending federal contract and focuses on keeping training organized, documented, and moving on schedule for staff, providers, and subcontractors. If you’re strong in LMS administration, Excel reporting, and virtual training coordination, this is a solid fit.
About Maximus
Maximus supports mission-driven government programs, including federally funded initiatives that expand medical readiness services (exams, screenings, dental care, preventive care) for remote and underserved communities through provider networks and mobile teams.
Schedule
- Full-time
- Remote (USA)
- Contingent on contract award
- U.S. citizens only (contract requirement)
What You’ll Do
- Coordinate logistics for training events (scheduling, rooms/virtual setup, workstations, materials)
- Confirm resource readiness for courses (tech, materials, environment, training data collection/entry)
- Maintain records of training activity, participant progress, and program effectiveness
- Provide production floor support and answer training-related questions
- Create and manage attendance and participation rosters for virtual instructor-led training (VILT)
- Manage training content and assignments in the LMS (upload courses, assign transcripts, track completions, report results)
- Manage annual compliance and recertification training (assignment, tracking, reporting, documentation)
- Follow up on incomplete training, support reschedules, and assist late completions
- Provide first-line troubleshooting for system access issues to keep tracking and documentation accurate
What You Need
- High School diploma or equivalent + 1–3 years of experience
- Bachelor’s degree preferred
- 2+ years administering/managing LMS content (uploads, scheduling, tracking, reporting)
- Cornerstone experience preferred
- Proficiency in Microsoft 365, especially Excel (filters, sorting, reporting, formulas)
- Strong organization, time management, and attention to detail
- Strong written and verbal communication skills and ability to collaborate across teams
Benefits
- Pay range: $17.83–$26.58/hour (prevailing wage varies by employee work location)
- Additional benefits and compensation details depend on the final contract and project structure
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 24, 2026 | Uncategorized
If you’re detail-obsessed and you know how to push provider applications across the finish line without letting anything slip, this role is for you. You’ll manage credentialing and privileging for physicians and allied health professionals, keep CAQH and files current, and make sure scheduling and billing can move without delays.
About OneOncology
OneOncology supports independent community oncology practices through a patient-centric, physician-driven, technology-powered model. They provide resources, expertise, and operational support that help practices grow and deliver high-quality care. The culture blends startup energy with experienced leadership across oncology, tech, and finance.
Schedule
- Full-time
- Remote (United States)
- Travel flexibility as needed
What You’ll Do
- Complete credentialing and re-credentialing for physicians and allied health professionals
- Submit, track, and manage credentialing applications with managed care organizations and hospitals
- Apply for and validate hospital privileges
- Obtain malpractice insurance policies as required
- Notify internal staff when credentialing is complete so scheduling and billing can proceed
- Maintain CAQH profiles for all providers and update quarterly
- Manage credentialing databases and provider files (digital tools plus hard-copy documentation stored on the OneOncology platform)
- Track and maintain clinical licenses for nursing, pharmacy, and lab personnel
- Track continuing education credits, notify providers of deficiencies, and submit documentation for audits when needed
- Support provider terminations by contacting MCOs, hospitals, and EMR systems to remove providers within 30 days
What You Need
- High school diploma and 2+ years of related experience
- Industry experience leading credentialing activities in a large provider practice (or multiple practices)
- Proficiency with MS Office (Word, Excel) and web-based applications
- Strong confidentiality practices in written and verbal communication
- Strong organization and attention to detail in a deadline-driven, high-volume environment
- Strong communication, research, and problem-solving skills
- Bachelor’s degree (preferred)
- Training experience (preferred, not required)
- Credentialing certifications (preferred, not required)
Benefits
- Full-time remote role supporting oncology provider operations
- High-impact work that directly supports scheduling, billing, and continuity of care
- Opportunity to operate in a fast-paced, productivity-based environment
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 24, 2026 | Uncategorized
This is a specialized billing role for someone who knows medical billing and coding and can keep claims clean in a high-stakes oncology environment. You’ll manage billing for proton therapy, radiation therapy, and radiology, track claims end to end, and resolve denials and payer roadblocks to keep reimbursement moving.
About OneOncology
OneOncology supports independent community oncology practices with a patient-centric, physician-driven, technology-powered model. They provide practices with expertise, technology, and operational support to strengthen care delivery and help teams scale. The culture emphasizes process improvement and mission-driven work that supports patients living with cancer.
Schedule
- Full-time
- Remote (United States)
What You’ll Do
- Verify insurance eligibility and benefits for proton therapy treatments
- Ensure charges for proton therapy, radiation therapy, and radiology are entered accurately and on time for clean claim submission
- Audit charges and partner with clinical and RCM teams to resolve missing or pending charges
- Generate and submit timely, accurate claims to insurance payers
- Track claims daily through the full billing cycle to support timely payment and identify payer roadblocks
- Investigate and resolve claim rejections, denials, and appeals tied to proton therapy treatments
- Interpret payer guidelines and regulations for proton therapy to ensure billing compliance
- Coordinate with medical and pre-authorization teams to ensure complete, accurate billing
- Maintain accurate billing records in patient files and systems and follow standard processes
- Review radiation oncology medical records for coding and billing accuracy
- Educate clinical teams on documentation requirements
- Respond to patient and payer billing inquiries promptly and professionally
- Stay current on insurance guideline changes and industry trends affecting radiation and proton billing
- Flag trends, recommend solutions, and support additional responsibilities as assigned
What You Need
- High school diploma or equivalent (required)
- Bachelor’s degree (preferred)
- 3+ years of medical billing and coding experience (required), preferably in an oncology setting
- Coding certification (required) such as CPC, CMC, ROCC, or similar
- Strong knowledge of medical terminology and procedures related to proton therapy and/or radiation oncology
- Strong understanding of Medicare/Medicaid and insurance reimbursement rules
- Strong communication skills and ability to collaborate across patients, providers, payers, and internal teams
- Strong organization, time management, and ability to manage multiple priorities independently
- Proficiency with medical billing software and Windows-based tools (Word, Excel, Outlook)
Benefits
- Full-time remote role supporting oncology revenue cycle operations
- Specialized scope across proton therapy, radiation therapy, and radiology billing
- Opportunity to drive cleaner claims, reduce denials, and improve billing processes
This one is niche. If someone doesn’t already have coding certs and solid billing experience, they won’t make it past screening. If they do, this is a strong specialist lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 24, 2026 | Uncategorized
This role is for someone who’s sharp with details and comfortable living in insurance portals all day so patients don’t get surprised at check-in. You’ll verify benefits for new patients, flag coverage issues early, and keep the team ahead of payer problems before they turn into claim denials.
About OneOncology
OneOncology supports independent community oncology practices with a patient-centric, physician-driven, technology-powered model. They bring resources, expertise, and innovative tools to help practices grow and improve care for people living with cancer. The culture blends startup energy with support from established leaders across oncology, tech, and finance.
Schedule
- Full-time
- Remote (United States)
What You’ll Do
- Complete new patient tasks and perform initial eligibility verification prior to appointments for assigned locations
- Monitor the electronic verification system daily to identify benefit issues for same-day and upcoming appointments
- Flag accounts with potential benefit concerns by documenting and notifying the appropriate staff
- Request initial referrals when needed, enter documentation into the patient management system, and notify the Sr. Specialist
- Maintain working knowledge of Coordination of Benefits to catch claim issues before the visit
- Stay current on insurance changes using websites, bulletins, and email updates and communicate changes to staff
- Communicate when a patient becomes self-pay or gains insurance after being self-pay
- Document coverage comments in the EMR when reimbursement should be evaluated
- Escalate payer response issues or trend concerns in the eligibility system to supervisors/management
- Follow policies and procedures to keep processes standardized and prevent negative outcomes
What You Need
- High school diploma or equivalent
- 1 year of related experience (preferred, not required)
- Strong attendance and reliability
- Professionalism, adaptability, initiative, and mature judgment
- Comfort using MS Word, Excel, Outlook, databases, scheduling tools, and medical information systems
- Strong customer service skills and ability to work with all levels of colleagues and leadership
- Ability to use websites/portals/electronic options to improve efficiency
- Strong written and verbal communication, including active listening and presenting recommendations
- Strong multitasking, organization, and attention to detail
- Working knowledge of hospice and other payer requirements
- Knowledge of clinic office procedures, medical practice, and medical terminology
Benefits
- Full-time remote role supporting oncology care operations
- Opportunity to help prevent coverage issues and claim problems before they impact patients
- Values-driven culture with growth and process-building opportunities
Posted today roles can move fast. If you’ve got insurance verification experience or strong clinic admin skills, this is a solid fit.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 24, 2026 | Uncategorized
This is a finance-heavy analyst role for someone who can turn messy multi-business-unit numbers into clean, executive-ready insight. You’ll own recurring reporting, build forecasts, and support strategic modeling that helps leadership make smarter financial decisions.
About Jonas Software
Jonas Software is a leading provider of enterprise management software across many vertical markets and operates through 65+ distinct brands. They support tens of thousands of customers across 30+ countries and are a subsidiary of Constellation Software Inc. This role sits within CORA Corporate and supports strategy and analytics work across multiple business units.
Schedule
- Full-time, remote (USA)
- 40 hours per week
What You’ll Do
- Own recurring P&L and performance reporting across multiple business units
- Consolidate financial and operational KPIs into executive-level reporting packages
- Analyze performance trends and key drivers to deliver data-driven insights
- Perform product, department, and business unit cost analysis
- Support profitability, pricing, attrition, CLTV, and margin analysis
- Build strategic financial models including IRR, scenario, and sensitivity analysis
- Support quarterly bridge analysis and variance decomposition
- Partner with business unit leaders to build ground-up full P&L forecasts
- Reconcile differences between business unit forecasting and Finance methodologies
- Ensure data accuracy, integrity, and reconciliation across reporting frameworks
- Drive process improvements that reduce manual reporting and increase automation
- Support ad hoc strategic analysis and executive initiatives
What You Need
- Bachelor’s degree in Finance, Accounting, or Business Administration
- 3–5 years of experience in FP&A, business analytics, corporate finance, or similar roles
- Demonstrated experience supporting budgeting and forecasting processes
- Strong financial modeling skills (IRR, scenario, sensitivity analysis)
- Advanced Excel skills (complex models, large datasets)
- Experience building and maintaining Power BI dashboards
- Strong understanding of P&L structures and margin drivers
- Proven ability to reconcile large datasets and identify inconsistencies
- Ability to translate complex financial data into clear, actionable insights
- Strong communication skills and comfort presenting to senior leadership
Benefits
- Remote work environment
- High-visibility reporting and forecasting work across multiple business units
- Strategic modeling scope supporting leadership decision-making
- Opportunity to drive automation and improve reporting processes inside a large software organization
If someone’s Excel is “good,” they’ll struggle. This is “I can model, reconcile, and explain it to execs without sweating” territory.
Clean numbers. Clear story. Better decisions.
Happy Hunting,
~Two Chicks…
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