Senior Marketing Analyst

The Senior Global Marketing Analyst analyzes and models data to deliver marketing insights that provide data-driven decisions for programs, tactics, and database optimization. This role is responsible for unlocking potential within our marketing programs for better resource allocation and understanding of what levers to pull and when, adapting dynamically to business and market needs.

As a member of the Global Demand Center, the Senior Marketing Analyst is integral to building a predictable, efficient, and scalable growth engine. This will require working closely across Marketing, Sales, and Business Development to optimize spend and demand generation outcomes. This role reports to the Senior Director, Global Demand Center.

The ideal candidate has strong MAP, CRM, web and paid media reporting knowledge and experience, incredible analytical skills, and can interpret and communicate findings in a meaningful way for stakeholders.

This role is a critical one within Everbridge, a fast-paced, high-growth organization at the center of one of the newest and most important industries today, Critical Event Management, or CEM and Resilience. Our clients and partners are some of the world’s greatest brands and organizations.

What you’ll do:

  • Optimize Marketing Effectiveness and Marketing Efficiency across Everbridge, globally.
  • Support program target setting, resource allocation, and ROI analysis.
  • Perform quantitative and qualitative analyses of internal datasets from Salesforce, Marketo, Google Analytics, and advertising platforms to help optimize marketing efforts throughout the customer lifecycle.
  • Touch point analysis and impact across all channels (i.e. attribution modeling): provide analysis on tactics, activity, frequency, behaviors and recommendations for enhanced buying experience.
  • Provide actionable insights to help drive marketing qualified leads through to pipeline, and revenue.
  • Create, manage, and optimize standardized reports and dashboards to provide ongoing data and insight for internal stakeholders.
  • Audit the marketing program framework, to identify any gaps in our data for measuring performance.
  • Work closely with Sales Operations, Marketing Operations, and the Transformation Team to ensure visibility into changes to data architecture.
  • Support list segmentation, data cleanliness, and integrity initiatives for CRM and Marketing Automation databases.
  • Use data and insights to help optimize lead scoring model.

What you’ll bring:

  • 5+ years of analytics experience in a B2B SaaS sales and marketing environment, with hands on experience with CRM systems and marketing automation platforms.
  • Strong understanding of how data work flows push/update within CRM and marketing automation platforms and experience in customer journey analysis and demand funnel analysis.
  • Experience working with multiple and large datasets, data manipulation and analysis techniques including experience with basic descriptive and inferential statistical techniques, data normalization and development using SQL/ other query tools, statistical modeling, experiment design, A/B testing, and strong data visualization intuition.
  • Commercial acumen, with an understanding of selling cycles and product lifecycles and the pressure they place on the marketing organization to drive demand and revenue.
  • High level of project management and organizational skills.
  • Critical thinking, problem solving and decision-making skills, balancing thoughtful analysis with timeliness. Ability to identify key prospect and customer insights despite imperfect data, think in the abstract, and understand the intricacies of a complex system.
  • Effective communication skills (written, verbal, and presentation). Strong track record of cross-functional collaboration and ability to present complicated data findings in a clear and compelling manner.
  • Experience of working effectively with remote global teams.
  • Desire to progress your career at Everbridge and a proven commitment to diversity and inclusion.
  • Bachelor’s or Postgraduate Degree in business, finance, economics, computer science, engineering or mathematics preferred.

The reasonably estimated salary for this role at Everbridge ranges from $85,000 – $105,000 and may also include variable compensation. Actual compensation is based on factors such as the candidate’s skills, qualifications, and experience. In addition, Everbridge offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, disability income benefits, life and AD&D insurance, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. 

About Everbridge

Everbridge (NASDAQ: EVBG) empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. APPLY HERE

Data Analyst, Ads

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine’s largest network in the United States, there’s an elevated level of responsibility in everything we do. We don’t take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system.

One of Doximity’s core values is stretching ourselves. Even if you don’t check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!

This role can be filled in our San Francisco headquarters OR remotely in the U.S.

As a Data Analyst on our Ads team, you’ll work alongside other data analysts, data engineers, analytics managers and product managers owning:

  • Prioritization, scheduling, and pacing of sponsored content to ensure uniform distribution of user engagement across Doximity products based on campaign goals, guarantees, and user bidding. 
  • Pricing calculations, user funnel analyses, demand & supply projections, and inventory simulations to design and recommend appropriate audiences for campaigns.
  • Building and maintaining ETL pipelines to ensure a single source of business rules, reliable data governance, and dependable user activity tracking for client and commercial reporting.

About Us

About you

  • At least 2 years of professional experience as a data analyst or a data scientist.
    • Prior experience working with advertising tech and sponsored content is a plus, though not a requirement.
  • Proven record of delivering high quality exploratory data analyses (EDA) in a professional setting that informed critical product and business decisions.
  • Deep knowledge of descriptive and prescriptive analytics, probability distributions, hypothesis testing, and Bayesian and statistical modeling.
  • Mastery of visualization techniques and verbal and written storytelling skills.
  • Excellent SQL skills to create and evaluate complex statements involving numerous tables and data relationships.
  • Proficient in using Python data analysis libraries such as Pandas and NumPy. Also has a basic understanding of object-oriented programming concepts as they relate to Python.
  • Prior exposure to distributed data processing concepts and execution (e.g., working with column stores, leveraging spark, etc.)
  • Fast learner; curiosity about and passion for data.

Compensation

The US total compensation range for this full-time position is $110,000 – $150,000 (inclusive of salary + equity) Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range, individual pay is determined by factors including relevant skills, experience, and education/training. Please note that the compensation listed does not include benefits.

More on /Benefits/Perks

Doximity is proud to offer industry-leading benefits to our full time employees. Some of our offerings include: 

  • Medical, dental, vision offerings for you and your family
  • 401k with matching program
  • Employee stock purchase plan
  • Family planning support, Childcare FSA, and parental leave
  • Life, AD&D, and Disability
  • Generous time off, holidays and paid company trips
  • Wellness benefits…plus many more!

More About Doximity…

For the past decade, it’s been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected, the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues, stay up-to-date with the latest medical news and research, manage their careers, and conduct virtual patient visits. Today, Doximity is the leading digital platform for U.S. medical professionals, with over 80% of physicians, 50% of all nurse practitioners and physician assistants, and 90% of graduating medical students as members. 

Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure, and we love creating technology that has a real, meaningful impact on people’s lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and diverse work environment where differences are valued and all employees are encouraged to bring their full, authentic selves to work daily. APPLY HERE

Senior VP of Data & Governance

Mixbook is an award-winning design platform giving consumers unrivaled creative freedom to design and share one-of-a-kind stories, transforming the lives of more than 6M people. Today, we are the #1 rated photo book service in the US with 26K 5-star reviews and a profitable, growing business. Customers love Mixbook for our powerful and intuitive editor, superb quality, designer themes, and our fanatical customer service. 

Founded by two Inc 30 Under 30 entrepreneurs from UC Berkeley California, Mixbook has been featured on the Today Show, Good Morning America, TechCrunch, The Verge, Washington Post, New York Times, and many other global media outlets.

Overview:

Are you a seasoned Data leader enthusiastic about making a meaningful impact at  a mission-driven organization? We’re seeking an experienced Senior Vice President of Data to join our remote-based team at Mixbook. Reporting to the CTO, this role offers a unique opportunity to be part of our expanding team dedicated to building a thriving consumer technology business with a profound mission. At Mixbook, we’re on an exciting journey to revolutionize the way people engage with technology and creativity. We believe in the power of data to drive innovation and change lives, and that’s where you come in. As a Senior Vice President of Data, you’ll play a pivotal role in shaping our future.

This is your opportunity to join us on a transformative journey, to make a difference through data at Mixbook. We’re not just building a company; we’re building a legacy of innovation and impact. If you’re ready to bring your expertise and passion for data to a mission-driven organization, we want to hear from you. Join us, and together, we’ll shape the future of Mixbook and the world of consumer technology.

What You’ll Do:

In this role, you will be the architect of our data strategy, working closely with the CTO and Executive team to develop and implement a comprehensive data governance program. You will set the standards for data validity and cross-departmental excellence in all our internal data products, ensuring that every piece of information we use is of the highest quality. You’ll be at the forefront of creating the data platform, ecosystem, and policies to support our growth. Your work will not only align with our business objectives but also shape our data landscape, ensuring that data becomes a strategic asset driving our success.

  • Partner with the CTO and Head of Data Analytics to develop and implement a comprehensive data governance program.
  • Establish data validity and cross-departmental standards for all internal data products.
  • Create the data platform, ecosystem, and policies to support our rapidly growing global consumer-facing company.
  • Establish a data governance framework aligned with business objectives and the data landscape.
  • Develop and communicate the strategy and success plan for the overarching data vision and its sub-components throughout the company.
  • Influence data handling architecture and performance in production, collaborating with engineering and analytics to achieve measurable results.
  • Guide the creation of customer service standards flow charts to map real-world data responsibilities and regulations.
  • Strengthen data security at all levels, including access guidelines related to data sensitivity.
  • Influence proactive security, resiliency, and production performance goals through collaboration and awareness of new features and technologies.
  • Develop and implement a daily audit process to confirm data validity before publishing official central summary reports.
  • Work with finance to secure information access while improving automation of financial reporting goals.
  • Stay updated on data risks, regulations, and collaborate with the legal team to advance privacy and compliance policies.

Implement policies and procedures to:

  • Identify and safeguard sensitive and personally identifiable information (PII).
  • Define data lifecycle management processes and controls, including acquisition, storage, archival, and disposal.
  • Collaborate with data owners, stewards, and other CDO functions to establish data ownership, accountability, and stewardship responsibilities.
  • Develop and implement a plan for the professional and career development of data governance staff.
  • Lead by example at the organizational level and cultivate an open, cooperative, and collaborative learning culture.

Data Lifecycle Management:

  • Create a framework (including key performance metrics) for evaluating the maturity and measurable quality of data at Mixbook..
  • Collaborate with privacy and compliance to ensure proper data retention, archiving, and purging.
  • Ensure systems and data storage structures support data governance requirements.

Data Quality and Standards:

  • Establish data quality standards and ensure data accuracy, consistency, completeness, and timeliness.
  • Develop metrics for data accuracy, completeness, consistency, validity, timeliness, and uniqueness.

Data Quality Assurance:

  • Determine the scope, frequency, and extent of data quality assessments.
  • Implement a data issue management process to address data quality issues promptly.
  • Report on the quality of data and data products to CDO leadership and senior management.

Data Strategy and Governance Framework:

  • Assist in defining our data strategy and developing a governance framework aligned with business goals.
  • Establish data management policies, standards, and guidelines to ensure data quality, privacy, and security.
  • Assist in defining our data strategy and developing a governance framework aligned with business goals.
  • Establish data management policies, standards, and guidelines to ensure data quality, privacy, and security.

What You’ll Need:

  • 15+ years of data leadership experience with recent roles such as SVP/VP of Data in small to mid-size high-growth consumer driven (DTC and B2C) organizations. E Commerce experience is a plus.
  • Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s degree preferred).
  • Experience with data systems including redshift, greenplum, cloud-based data stores, in-memory data, and ETL processing.
  • Strong understanding of databases, data lineage, and data management systems.
  • Knowledge of data compliance and regulatory requirements (GDPR, PCI, CPRA, etc.).
  • Familiarity with cloud technologies and data-related laws and regulations.
  • Strong leadership and team management skills.
  • Excellent communication and presentation skills to articulate complex data governance and management strategies to various stakeholders.

What You’ll Enjoy 

  • Comprehensive healthcare coverage, including fully-covered premiums for you and your family
  • 18 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents
  • Unlimited paid time off (plus vacation bonuses!) and flexible schedules
  • $2,000 per year for external learning and development
  • 401k+ match, monthly events, travel opportunities, and more

Company Mission 

Our mission is to empower people to be creative and connect deeply with the ones they love.  

Our Culture

Unlike many growth companies, we have invested deeply in culture. Organizational health is central to our long-term strategy – we believe that when we love our people, they will love our customers, and our customers will love our business. We’ve adopted Patrick Lencioni’s principles from his book, “The Advantage”, and work diligently to foster a healthy environment – characterized by high morale + productivity, low turnover, and minimal politics + confusion. Our team is built on a foundation of vulnerability-based trust, engaging in constructive conflict, focusing on results and the following core values:

  • Scrappy (Act like an entrepreneur)
  • Caring (Heart of empathy) 
  • Craftsmanship (Spirit of excellence)

If you’re a candidate who values a healthy, thriving organizational culture and understands the importance of actively contributing to it, we invite you to apply.

Company Mission 

Our mission is to empower people to be creative and connect deeply with the ones they love.   APPLY HERE

Senior Accountant

We are seeking elite & talented teammates to join our high performing finance team to guide strategic, operational, and financial decision making. Business partners are eager for your financial expertise and value your help in understanding, tracking, and enhancing financial and strategic resources to achieve company goals. If you are someone who enjoys a fast-paced environment and is looking to make an important impact to DispatchHealth and healthcare, then come join our growing team.

We are seeking a detail-oriented Senior Accountant to join our finance team. You will prepare more complex journal entries, review staff prepared journal entries with support, prepare or review reconciliations, prepare reports for reviews and stakeholders, gain a deep understanding of the systems and applications we use for finance, ensure accuracy of our financial records, prepare

support for audits, and help prepare and enhance procedures. Our ideal candidate has at least three years of professional accounting experience with a track record for providing accurate and efficient work and a strong willingness to learn and grow. The ideal candidate has strong Excel skills, a bachelor’s degree, an active CPA license and has a strong interest to help automate and enhance current processes by learning the software and the current systems.

This is a full-time role; while the company is based in Denver, the role is semi-remote. We come together as a team periodically in Denver.

What You’ll Do

  • Responsible for the preparation and distribution of periodic financial statements for external and internal use. (Balance Sheet, Income Statement, Statement of Cash Flows)
  • Ensure that reports, filings and documentation comply with company regulations, professional standards, SEC and GAAP reporting guidelines.
  • Manages close process timeline and deliverables around financial reporting.
  • Works with external auditors to provide requested information.
  • Assists with the preparation of materials for board and shareholders.
  • Research technical accounting issues and draft memos as needed.
  • Manage general ledger and assist month-end and year-end close procedures.
  • Prepare estimates and journal entries for more complex areas such as stock comp, equity, etc.
  • Gain a strong understanding of our financial systems and applications.
  • Help design and maintain more effective reporting for accuracy reviews (flux analysis, periodic balance sheet reviews, etc.).
  • Assist with audits as needed (i.e. prepare support, answer questions, perform walkthroughs).
  • Assist in preparing documents and interpret financial information for non-accounting managers, executives, and C-Suite executives.
  • Manage system consolidation in NetSuite and reporting out of Adaptive.
  • Evaluate Accounting processes and suggest changes.
  • Oversee Audit prep materials, review, Auditor interface.

What You Need

  • Bachelor’s degree in accounting, finance, or related field is required.
  • Certified Public Accountant (CPA) license required.
  • 3+ years of experience as an accountant. Public accounting experience with a large public accounting firm preferred.
  • Expert Excel skills (pivot tables, v-lookups, etc) is required.
  • Strong interest accounting systems and automation required (we use NetSuite and Adaptive).
  • Ability to assess processes and suggest meaningful changes that drive accuracy and efficiencies.
  • Understanding of Generally Accepted Accounting Principles (GAAP) required.
  • Strong written and verbal communication skills.
  • Possess the ability to think critically and have strong attention to detail.
  • Demonstrated success working in a deadline-driven and multi-tasking environment.
  • Ability to manage your time and prioritize in a rapidly changing environment with tight deadlines.
  • Experience collaborating with multiple departments or teams.

Who We Are

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare.  A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service.  DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient’s care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need.  Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes.  DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.  APPLY HERE

Sr. Workforce Management Analyst

The Senior Workforce Management Analyst optimizes contact center efficiency by managing schedules, ensuring workforce resources are utilized optimally, and identifies continuous improvement opportunities. Utilizing historical key business indicators, this role ensures accurate forecasting of call volume, proper staffing, and collaborates with management to make real-time adjustments. Leading data analyses and daily reporting, the analyst provides valuable recommendations for enhancing the efficiency and performance of the Contact Center workforce.
WHAT WE CAN OFFER YOU:Estimated Salary: $65,000 – $85,000 plus annual bonus opportunity.Remote opportunity.Benefits and Perks, 401(k) plan with a 2% company contribution and 6% company match.Regular associates working 40 hours a week can earn up to 15 days of vacation each year.Regular associates receive 11 paid holidays in 2024, which includes 2 floating holidays that are added to your prorated personal time to be used at your discretion.Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 40 hours of personal time in 2024, which is prorated based on the start date. Additionally you will receive two floating holidays in 2024 by way of personal time that may be used at your discretion.
WHAT YOU’LL DO:Accurately predict work volume, handle time and staff shrinkage by work type, and provide staffing recommendations to enhance workforce management and center-wide performance.  Analyze, recommend and implement staffing proposals based on business and staffing needs.  Create and maintain attrition capacity modeling, providing recommendations for short and long-term staffing needs.Proactively analyze inputs, and oversee implementation of continuously improved forecasts and plans; measure performance, identify opportunities and provide recommendations on how to achieve Key Performance Indicators (KPI) metrics.
Creates, maintains and distributes reporting and plans to guide operations teams to success and add value to the broader organization.Research and recommend performance and efficiency improvement processes and changes.  Audit forecast models and schedules prepared by Work Force Management (WFM) team, identify gaps and provide recommendations for improvements.Support WFM-system integrity; validate accuracy of the IVR routing changes (post-implementation).Develop and maintain relationships with the center’s Leadership and its management teams and collaborate and partner with the WFM Leader to coach and develop analysts, as well as assist in the daily management and distribution of work tasks and activities.
WHAT YOU’LL BRING:5 or more years of progressively responsible related experience at a professional level, including three or more years in a WFM Planning and Strategy role, preferably in the financial services industry.Advanced knowledge of statistical analysis of call center data, WFM, forecasting, statistical quality control, and an understanding of performance measurement tools.  Ability to conduct analysis and presentations of statistical information using advanced-level functions in Excel and other Windows based programs (Word, PowerPoint, etc.).Ability to develop and maintain business relationships with internal business partners, employees and at all levels of management, with strong verbal and written communication and interpersonal skills and the ability to influence.Ability to work efficiently in a high-pressure situations, meet tight deadlines and demonstrate a high level of flexibility in a rapidly changing and diverse environment, while maintaining a strong customer focus with demonstrated success in meeting customer needs; ability to balance multiple tasks, projects and competing priorities both independently or as part of a team.Effective planning and organizational skills; ability to analyze and interpret significant data in a structured manner to make sound business recommendations and/or decisions; attention to detail and problem solving abilities.You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.
VALUABLE EXPERIENCE:Masters Degree in business, economics or statistics.Certified Workforce Planning Professional certification. APPLY HERE

Privacy Risk Consultant

The Privacy Risk Consultant leads and oversees the development, implementation and monitoring of the privacy programs to align with corporate strategy and to meet state and federal regulatory requirements. Formulates recommendations for mitigation of Enterprise privacy risks and risks arising from the development, integration, and deployment of artificial intelligence (AI) systems.
WHAT WE CAN OFFER YOU:Estimated Salary: $95,000 – $115,000 plus annual bonus opportunity.Remote opportunity.Benefits and Perks, 401(k) plan with a 2% company contribution and 6% company match.Regular associates working 40 hours a week can earn up to 15 days of vacation each year.Regular associates receive 11 paid holidays in 2024, which includes 2 floating holidays that are added to your prorated personal time to be used at your discretion.Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 40 hours of personal time in 2024, which is prorated based on the start date. Additionally you will receive two floating holidays in 2024 by way of personal time that may be used at your discretion.
WHAT YOU’LL DO:Research, review, and analyze current, proposed, and newly adopted laws and regulations impacting privacy and use of new technologies, such as artificial intelligence (AI), to advise management on impacts to the business. Lead and oversee projects to develop new or modified business processes to ensure compliance with newly adopted laws and regulations.Review and consult on complex Enterprise initiatives to determine compliant use of data; compliant development, integration, and deployment of AI systems; permissible data sharing and retention; and minimum necessary access requirements to ensure compliance with federal and state laws governing privacy and use of artificial intelligence, including HIPAA, GLBA, CCPA, state insurance regulations, etc. Develop and provide recommendations to mitigate privacy and AI risks and ensures implementation of changes as appropriate.Lead the development and maintenance of consumer facing Privacy Notices and Policies, and lead the development, implementation and maintenance of privacy policies, standards and procedures to ensure Enterprise compliance with federal/state privacy and AI governance requirements at the direction of management.Review and provide recommendations to the Law Operation on service provider and third party contract requirements involving the sharing of customer and consumer personal information.Assist with the review of high-risk vendors that will send or receive personal information to identify and mitigate privacy risks.  May lead and/or assist other team members in the research and resolution of privacy consultation requests.Provide subject matter expertise on privacy regulations (e.g., GLBA, HIPAA, CCPA, etc.) as well as emerging data privacy topics at large.
WHAT YOU’LL BRING:Experienced Privacy Professional:  3-5 years of hands-on experience in privacy law/compliance, showcasing a robust understanding of interpreting federal, state, and industry privacy regulations within the insurance and financial services sectors.Data Management Expertise:  Knowledge and practical experience in data management, encompassing data governance, data privacy, data quality, metadata management, and familiarity with information systems or risk/audit compliance.Strategic Leadership and Communication:  Proven strategic planning and leadership skills, demonstrated by the ability to motivate and influence stakeholders at all organizational levels to ensure compliance with regulatory requirements and enterprise policies.  Excellent analytical, problem-solving, and negotiating skills, coupled with the ability to effectively present information and address inquiries from various audiences.Adaptable and Detail-Oriented Professional:  Adept at working efficiently in high-pressure situations, handling complex assignments simultaneously in a rapidly changing environment.  Independent worker with strong strategic planning, organizational skills, and a detail-oriented approach.Versatile Skill Set:  Strong knowledge of project management techniques and a demonstrated customer-focused approach, successfully meeting requirements in a fast-paced, highly regulated, and diverse environment.  Proficient in personal computer skills, including various software packages for word processing, spreadsheet, electronic mail, and presentations, as well as familiarity with compliance systems/databases.  Ability to travel up to 10%.You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.
VALUABLE EXPERIENCE:Juris doctorate degree from an accredited law school highly preferred.Certifications:  Certified Information Privacy Professional (CIPP-US), International Association of Privacy Professionals (IAPP) – CIPM or CIPT.Knowledge of tracking technologies and familiarity with their use in the digital marketing space.Knowledge of individual life, health products, group products, securities, banking products and related services preferred.
APPLY HERE

Content Creator (Talent Brand)

Job OpeningsContent Creator (Talent Brand)
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We are seeking a creative Content Creator to create video content for Duolingo’s social media presence on LinkedIn, YouTube Shorts, TikTok, and Instagram Reels. As a core member of our Talent Brand team, you are someone who lives on the For You Page and loves creating content that engages, entertains, and inspires.

The ideal candidate is highly creative and self-motivated, has excellent communication skills, and collaborates well with others.

Please share your portfolio link when applying to this role.

What you’ll do…

Create entertaining, iconic content for Duolingo’s social media that people want to work at Duolingo
Work on crafting content that speaks to specific talent communities, including Engineering, Product, Design, Marketing, and more
Conceptualize, script, produce, and shoot short-form video content for our social channels that is specific to reaching potential candidates who want to work at Duolingo
What we’re looking for…

2-3 years social media experience for a major brand or creator
Video production experience – you’re intimately familiar with in-app creator tools across social platforms and know your way around a video editing software like Adobe Premiere
In-tune with job / work trends, even before they hit; ability to respond ASAP to trends/memes to capitalize on those opportunities
Exceptional Candidates:

Are proficient in multiple languages
Can dance in a mascot suit
Have an interest in applying marketing and social media efforts to the talent space

Remote Internet Search Quality Rater – English (United States)

e, US-based

Hours: Minimum 10 hours per week, up to 29 hours per week; set your own schedule

Start date: ASAP

Employment Type: W2 Part-Time Employee, payment every 2 weeks

Longevity of project: 12 months with possibility of extension.

This work is based on project needs. Weekly hours may vary.

Benefits:

Paid Sick Time

Employee Assistance Program 

Following eligibility requirements: 

Medical Insurance

Dental Insurance

Vision Insurance

HSA

Voluntary Life Insurance

Accident, Critical Illness,Hospital Indemnity Insurance

401(k) Retirement Plan

Requirements

  • Fluency in English
  • Strong understanding of popular culture in the United States
  • Must be dedicated only to “Search Quality rating program” and NOT other search or ads rating programs
  • Must not have current or previous experience with “Ads quality rating”
  • Web-savvy and able to work in a fast-paced environment
  • Excellent online research skills
  • Reliable computer system and internet connection
  • Reliable anti-virus software (as you will be surfing the web as part of the work)
  • Ability to follow instructions in English and comply with the project conventions and rules expected by the client
  • Must sign a Non-Disclosure Agreement to protect client confidentiality
  • Must pass learning modules and a required quality test designed by our client before starting work

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.

If you are currently working or have previous experience as an “Ads Quality Rater”, unfortunately, you will not be able to work on our Search Quality Rating project.

Staff Writer, Health & Fitness, POPSUGAR

The Staff Writer, Health and Fitness, is responsible for writing compelling original content for PopSugar.com. You’ll create and update daily articles – including SEO content, feature stories, news, and commerce content — across our health and fitness vertical. 

This position includes working with the Health and Fitness team to brainstorm topics, workshop headlines, and collaborate on seasonal themes and tentpoles.  Our ideal candidate is a speedy and accurate writer with a passion for Health and Fitness content who brings a strong sense of journalistic integrity and a positive team dynamic. 

This role reports to the Health and Fitness Content Director.

WHO WE ARE

PS’s Health and Fitness verticals make sense of the overwhelming amount of health-related and adjacent information online by cutting confusing jargon and offering trusted knowledge with inclusivity and relatability. Through honest and inspiring storytelling, we’ll bring a fresh and diverse perspective to the wellness landscape.

POPSUGAR is the go-to destination for diverse and undeniably cool women who crave wit and honesty in their everyday lives — from a fresh take on wellness, to the state of abortion rights, to deep dives on entertainment.

POPSUGAR is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

WHAT YOU’LL DO

  • Partner with the Sr. Editor and Content Director of Health and Fitness to identify and strategize content around evergreen and timely topics
  • Research, write, edit, and produce multiple posts each day for POPSUGAR’s Health and Fitness vertical
  • Create seasonal and themed features based on team and network brainstorms
  • Work with team members on daily coverage and weekly/monthly editorial themes and planning
  • Follow a wide range of wellness topics to identify opportunities to spotlight stories and talent
  • Conduct original reporting and interviewing to produce in-depth features as needed
  • Consider analytics and previous successes to pitch strategic, winning story ideas
  • Work closely with other editors and writers on the team to develop and execute a content marketing plan for every story, including but not limited to: pitching to partners and social teams, getting brands and influencers to share, etc.

SUCCESS WILL LOOK LIKE:

  • Exercising sound judgment on coverage, resulting in content that drives traffic and engagement
  • Producing new pieces of standout original content each day 
  • Driving site traffic growth in line with daily and monthly traffic budget
  • Bringing new, intersectional perspectives and passions to PS with original, impactful content

WHO YOU ARE

If you are a writer with 3+ years of experience (preferably covering Health and Fitness topics) and an ability to thrive in a fast-paced, collaborative team environment, we want to hear from you.

If you think you have what it takes, but don’t meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We would love to have a chat and see if you could be a great addition to our team. We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

WHERE YOU’LL WORK

This job is remote.

WHY VOX MEDIA?

WHAT WE OFFER

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefits here.

PAY TRANSPARENCY

The salary range listed below represents the minimum and maximum base pay for this position at the time of this posting. Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate’s skills and experience.

Pay Range

$55,000—$74,000 USD. APPLY HERE

Social Media Coordinator (Remote)

Job Description

As the Social Media Coordinator, you will play an important role on our expanding social media team. Your primary responsibility is to run the day-to-day operations of our organic social media presence. Your role will encompass ideating, planning, and publishing content, tracking analytics and generating reports, and exploring opportunities for our brand to engage in more conversations with our customers. You will collaborate with the Social Media Manager and Social Media Producers to ensure our customer experience on social media continues to evolve.

Responsibilities: 

  • Planning and publishing all organic content on Facebook, Instagram, X/Twitter, TikTok, Pinterest, and YouTube
  • Responding to questions and concerns in a timely and professional manner (within two hours, during normal business hours) on Facebook, Instagram, X/Twitter, TikTok, and YouTube
  • Monitoring, tracking, and responding to reviews on websites such as Reseller Ratings, Trustpilot, BBB, SiteJabber, and Google Reviews
  • Working together with Social Media Producers to craft short-form videos that resonate with customers
  • Assisting with monitoring, tracking, and generating a bi-weekly organic social media analytics reports
  • Providing input on strategic enhancements to improve content and discovering unique ways to engage with target customers
  • Collaborating with internal teams, product experts, and resources to provide accurate and consistent information to customers
  • Staying up-to-date with the ever-changing world of organic social media
  • Other duties assigned as needed

Desired Skills and Abilities: 

  • Proficiency in using major social media platforms and their unique features (live, stories, etc.)
  • The ability to write copy saying as much as possible, in as few words as possible, at a middle school reading level
  • The ability to engage with followers and foster positive interactions as our brand
  • Experience in content scheduling, planning, and using management tools such as AirTable
  • Knowledge of native analytics dashboards and the ability to make data-driven decisions
  • An understanding of what a target audience is and the ability to tailor content effectively

Minimum Qualifications: 

  • 1-2+ years of professional experience in social media management for a large business or brand
  • A true team player who is willing to be flexible and handle multiple projects and tasks simultaneously
  • Strong working knowledge of the social media landscape and best practices

Preferred Qualifications: 

  • Previous experience utilizing Pinterest and Reddit for business purposes
  • Past work experience in a restaurant, bar, or cafe environments
  • Prior involvement in customer service or customer-facing positions
  • Previous experience in a remote work setting, collaborating with both in-person and remote colleagues 

Remote work qualifications

  • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
  • Access to a home router and modem.
  • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
  • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
  • The desire and ability to work and communicate with other team members via chat, webcam, etc.
  • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.

Billing Assistant

Billing Assistant 

Full-Time, Remote / Hourly, Non-Exempt / Includes Benefits, PTO, Flexible Schedule, Equity

Steno’s Production Team is looking for a Billing Associate to join our Winning Team! 

Who are you? 

As Steno’s Billing Associate, you’ll be supporting the billing experience for our clients, a cornerstone of what we do here at Steno. As we work to streamline processes, you’ll support efforts communicating effectively across a variety of teams and markets.

Our Billing Assistants are highly organized and thrive in a fast-paced environment. You’ll do well in this role if you have knowledge of billing procedures and close attention to detail, with strong analytical skills. 

On a regular basis, you’ll:

  • Monitor various correspondence inboxes, and respond to all messages in a timely manner or forward/escalate them to the proper parties.
  • Label and file incoming documents properly for further processing.
  • Facilitate inter-departmental communication of incoming orders and requests.
  • Process simple invoicing tasks such as cancellations.
  • Input new orders as they come in.
  • Assist the billing manager and billing associates with organizational projects and other tasks as needed.
  • Interface with both internal and external teams, communicating openly and efficiently–you’ll excel if you have strong written and verbal communication skills.
  • Provide excellent and hospitable customer service–we care about each other and we care about our clients. You’ll fit right in if you’re excited to deliver that experience day in and day out.

You’re gonna crush it if:

  • You have 1 + years of billing, finance, or accounting experience; court reporting or legal billing experience is a plus! 
  • You are proficient on Mac and PC and master new systems quickly; Google Workspace and Slack experience is preferred–bonus points for experience with a wiki platform!
  • You’re organized, adaptable, and comfortable wearing multiple hats.
  • You’re capable of working independently in a fast-paced, remote environment and are comfortable learning on the fly.
  • You have the desire to work with a fast-paced and quickly growing tech start-up and you are enthusiastic about the opportunity for growth within the company.

Our Team

Our Production team is a highly reliable and super motivated team. A diverse group working throughout the country, we’re responsible for review of our most sensitive and VIP depositions. 

We are tech-savvy perfectionists and collaborative team players. Not only do we work under tight deadlines, but we are also constantly evaluating and reevaluating our own processes to make them more efficient than they were the day before! 

If a fast paced environment that keeps you on your toes is not for you, then the Production team is probably not the right fit. But if you don’t shy away from a little chaos and you are a natural troubleshooter with great attention to detail, then you may just find the home you are looking for here.

Compensation & Benefits:

  • Salary – $19-$22/hr
  • Health, Vision, & Dental Benefits – generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental
  • Wellness/Mental Health – shared benefits to be used among employees and families
  • Flexible Paid Time Off – allowing employees to find balance in their lives
  • Options of Equity – we know our success is nothing without our team
  • And more! – a home office setup, and a monthly stipend to cover internet/phone

About Steno

  • Founded in 2018; grown from 9 to a fully remote team of about 200 in 4 years
  • Values: be highly reliable, constantly innovate, operate with a hospitality mindset
  • Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations and finance experience
  • We are revolutionizing the litigation and court reporting industry
    • Flexible litigation financing (e.g., DelayPay)
    • Cutting-edge technology – unique products and integrations to maximize the output of legal professionals
    • White glove, concierge customer service that our clients rave about

Steno is an equal opportunity employer and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental ability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs. Applicants needing special assistance or accommodation for interviews or website access may contact us by sending an email to [email protected]

Note: Steno personnel will always have either a steno.com email address or will contact you via Rippling Applicant Tracking. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer has been extended.Apply for this position

Transcript Production Specialist (Fully Remote)

Description

The Transcript Production Specialist is responsible for formatting and producing final transcripts to clients, promptly responding to client requests, tracking orders, and updating notes in our database.

TRANSCRIPT PRODUCTION SPECIALIST ESSENTIAL FUNCTIONS:

  • Prioritize and process transcripts in order of due date and in accordance with federal, state and local guidelines
  • Communicate with reporters regarding transcript status, orders and client requests
  • Convert transcript files into various file types and link exhibits to same
  • Create and send errata sheets
  • Email and upload transcript files to clients’ online repository
  • Ship hardbound transcripts, exhibits and videos to clients
  • Produce videoconference recordings
  • Promptly respond to client questions and requests via email and/or phone
  • Submit billing processing form to billing department with job specifications
  • Enter job notes in Reporter Base – any update to the job process should be documented
  • Other duties as assigned

TRANSCRIPT PRODUCTION SPECIALIST LOCATION:

Fully Remote

TRANSCRIPT PRODUCTION SPECIALIST SHIFT:

M-F 1:00pm – 9:00pm EST

TRANSCRIPT PRODUCTION SPECIALIST COMPENSATION:

$19.00 – $21.00 per hour

BENEFITS:

  • Medical
  • Dental
  • Vision
  • Voluntary Term Life Insurance
  • Voluntary Whole Life Insurance
  • Voluntary Long Term Disability
  • PTO
  • Paid Holidays
  • 401(k)
  • Employee Assistance Program (EAP)
  • Maternity Leave

Requirements

  • College degree preferred or a minimum of 2 years in a customer service environment.
  • Must have good written and verbal communication skills, be computer savvy, and comfortable working with various software programs including Microsoft office and Adobe products.
  • Strong attention to detail required.
  • Must have a team-spirited, positive personality.
  • Must be able to work in a professional and confidential environment.

EOE M/F/D/V

Seasonal Document Reviewer

Cherry Bekaert is gearing up for tax busy season!  We are seeking multiple temporaryremote Tax Documentation Reviewers to support our Validation Center efforts from January 31 to mid-April 2024.  Ideal availability is 40 hours per week, working Monday-Friday from 8 AM to 5 PM.  Some weekend rotational work may be required during peak times, especially close to tax deadlines. Alternate schedules may be considered if most hours of availability overlap with regular workday hours.

In this role you will be:

  • Utilizing your keen attention to detail to provide quality control by reviewing information that has been scanned from our tax automation software into tax returns to ensure accuracy & completeness
  • Working as part of a collaborative team in a fast-paced environment to turn around time sensitive deliverables

What you bring to the role:

  • High attention to detail which guarantees accuracy when performing repetitive tasks
  • Strong technology skills to include Excel; previous experience with GoFileRoom a plus but not required (we are happy to train you)
  • Proven ability to maintain confidentiality regarding sensitive information
  • Working knowledge of Adobe Acrobat
  • Some availability to work weekends close to the April 15 tax deadline

What you can expect from us: 

  • Shared values, including uncompromising integrity, a passion for excellence, and mutual respect 
  • The opportunity to innovate and do work that motivates and engages you 
  • A collaborative environment focused on your career growth and continuous professional development 
  • Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing 
  • Flexibility to do impactful work and the time to enjoy your life outside of work 

About Cherry Bekaert

Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. “Cherry Bekaert” is the brand name under which Cherry Bekaert LLP and Cherry Bekaert Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with applicable professional standards. Cherry Bekaert LLP is a licensed CPA firm that provides attest services, and Cherry Bekaert Advisory LLC and its subsidiary entities provide business advisory and non-attest services spanning the areas of transaction advisory, risk and accounting advisory, digital solutions, cybersecurity, tax, benefits consulting, and wealth management. 

Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The hourly range for this position is $18.00 – $23.00.

APPLY HERE

Senior Graphic Designer

ResMed has always applied the best of technology to improve people’s lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital–and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings. This is how we empower providers–with vital insight to deliver the care people need, right when they need it.

We’re also ensuring that our health solutions connect to other companies’ networks. Because when objectives align, everyone wins. And as we work today to drive better care and lower costs, we’re developing more personalized solutions for tomorrow, utilizing machine learning, intelligent care paths, and predictive protocols. If you are an innovator who wants to make an impact we want to talk to you! We have exciting opportunities supporting Brightree by ResMed and MatrixCare by ResMed!

The senior designer will work in our marketing department with an in-house creative team comprised of a creative director, several copy writers, as well and a team of freelance designers. Marketing efforts support four brands- Brightree, CitusHealth, MatrixCare, and HealthcareFirst. The creative team helps build brand awareness and sales growth through exceptional marketing materials, advertising campaigns, and trade show displays. We have a strong digital presence with emails, landing pages, digital ads, and websites.

The senior designer will play a key role in maximizing the quality of marketing efforts through thoughtful, high-quality concept and design. The senior designer will adhere to brand standards while exploring and affecting the evolution each of the four brands. The senior designer has superior knowledge of classic graphic design approaches as well as design trends,
resulting in fresh, beautiful graphic design that reflects our company’s industry leadership and high standing.
 

Principal responsibilities:

  • Develop the designs of print ads, web banners, email and landing page mastheads and graphics, infographics, ebooks, case studies, data sheets, trade show graphics, and logos, collaborating closely with Creative Director as well as copywriters and digital teams.
  • Partner with the marketing segment team to understand needs and objectives and translate into compelling and visually appealing creative executions.
  • Effectively communicate design concepts and rationale to team members and stakeholders.
  • Uphold and enforce brand standards and guidelines to ensure consistency and integrity across all designs, while also working with Creative Director and Brand team to evolve and enhance brand identity.
  • Manage multiple design projects simultaneously across various segments, ensuring timely delivery and adherence to deadlines, working closely with Traffic Managers to define project scope, goals, and deliverables.
  • Stay updated on design trends, industry best practices, and design tools to bring fresh ideas to the team.

Skills, experience, technical/professional qualifications:

  • Four year college degree with Graphic Design major
  • Four years post-graduation experience
  • Expertise in Adobe Creative suite
  • Animation skills a plus
  • Website design experience (no dev experience required)
  • Brand development
  • Outstanding design skills with mastery of composition
  • Must have exceptional typography skills

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. APPLY HERE

Product Marketing Coordinator, Core Math

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

Amplify is seeking an enthusiastic, results-driven Product Marketing Coordinator, Core Math to join our team. The Product Marketing Coordinator, Core Math will support product marketing initiatives for the launch of Amplify Desmos Math, a brand new K–12 program.

The Product Marketing Coordinator will contribute to the launch of a new program by developing collateral, samples, competitive analyses, and sales enablement resources. This role will partner with the Content and Growth Marketing team to drive campaigns across channels (digital, print, events) and Product Development to develop customer-centric marketing materials.

The ideal candidate is a quick learner, collaborates well, communicates and writes effectively, and prioritizes to meet the needs of competing demands and priorities. This role reports to the Sr. Manager, Core Math Marketing and works cross-functionally with Product, Marketing, and Sales colleagues.

“Amplify’s COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided. “

Responsibilities of the Product Marketing Coordinator :

  • Writing and developing materials for marketing and the sales team. The marketing team supports the sales team in their efforts on the ground and works to drive new business through marketing tactics. This role will play a pivotal role in the development of Amplify Desmos Math materials to help support Sales. Examples include editing and writing one-pagers and long-form pieces (brochures, guides, FAQs), developing standardized pitch decks, distilling competitive research, creating product demos, crafting sampling solutions, and driving the development of other critical sales enablement tools.
  • Partner with Content and Growth Marketing to assist in execution of marketing campaigns. The role will collaborate with the Growth Marketing team to drive Marketing Qualified Leads (MQLs) through acquisition channels, including playing a key role in setting campaign strategy and tactics, drafting creative content, and developing campaign copy (emails, landing pages, ads) for middle of funnel and bottom of funnel campaigns.
  • Maintain Amplify Desmos Math product pages on Amplify.com and internal Sales Hub. The marketing team is responsible for making sure that we have the latest and greatest messaging and materials available on the website and for the sales team to use. The role will be responsible for making sure that the website and sales portal are up to date and continuously optimized.
  • Building marketing plans to bring Amplify Desmos Math product enhancements to market. Working closely with the Sr. Manager, this role will build marketing and sales plans to help reach revenue targets.

Basic Qualifications of the Product Marketing Coordinator :

  • Bachelor’s Degree or equivalent experience
  • 1–3 years of experience writing and editing marketing materials
  • Knowledge of and interest in the education technology industry
  • Experience coordinating and communicating with multiple stakeholders 
  • Ability to work collaboratively with colleagues in a results-driven, team-oriented environment
  • Ability to produce quality outcomes in a fast-paced company culture

Preferred Qualifications of the Product Marketing Coordinator : 

  • 1+ years marketing experience in education publishing or ed-tech
  • Ability to communicate effectively with team members and external clients
  • Experience conducting research and organizing/presenting findings
  • Experience with a CMS tool
  • Experience with website analytics
  • Experience with a marketing automation or CRM platform

What we offer:

Salary is only one component of the Amplify Total Rewards package, which includes a lucrative 401(k) plan, incentive stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross annualized salary range for this role is $55,000-$65,000. APPLY HERE

Deputy Editor, Deposits

Are you a detail-oriented, skilled editor with a keen understanding of personal finance banking and deposits content, a good sense of SEO strategy and the ability to help writers elevate their work? LendingTree is seeking a deputy editor to join our in-house SEO editorial team. 

As a deputy editor on our deposits vertical, you will work with freelancers, as well as our in-house editorial team, to create content at DepositAccounts.com. You will write and edit SEO articles, conduct keyword and competitor analysis, create outlines for freelancers and collaborate with our analysts to devise the best strategy to ensure our deposits content ranks on the first page of Google search engine results and comprehensively answers readers’ most pressing banking and deposits questions. 

You will work with both in-house and freelance writers to help improve their writing skills, elevate their SEO content and expand their deposits knowledge. You’ll collaborate closely with other SEO analysts to uncover opportunities for new content in the deposits space. You will also work closely with our compliance department to ensure our content is 100% compliant. 

REQUIREMENTS 

The ideal candidate is someone who is extremely organized, has knowledge of personal finance and banking content, possesses an understanding of and willingness to develop expertise in SEO best practices, and the ability to help coach writers and to work in a fast-paced, results-driven environment. 

  • At least 3-5 years experience as a personal finance journalist or content marketing writer or editor (editing experience is preferred)
  • An understanding of personal banking and deposits content 
  • Experience with SEO best practices and strategies 
  • Ability to give constructive feedback and coaching that results in solid relationships with freelance writers who produce quality content
  • Outstanding writing, editing and grammar skills and a strong commitment to accuracy and comprehensiveness 
  • Impeccable communication, time-management and organizational skills 
  • Ability to work independently, collaboratively and lead multiple projects/tasks in a cross-disciplinary team
  • Flexibility to adjust to an evolving role and adaptable to steady change within our fast-growing company
  • A great attitude and the desire to develop a team of go-to personal finance freelance writers and editors

ADDITIONAL DETAILS 

  • This is a full-time position, based in our Charlotte office
  • Remote work candidates will also be considered
  • Must submit a cover letter and be willing to complete a paid editing test

COMPANY

LendingTree is the nation’s largest online lending marketplace. That means we connect customers with multiple lenders so they find the best deals on loans, credit cards, savings accounts and insurance. Our goal is to help people save money, and we believe the best way to do that is by giving them a way to shop for loans and compare lenders so they make their best financial choices.

Our CEO Doug Lebda founded the company in 1996 after a frustrating house-hunting experience. In those days, we mostly helped people find good mortgage deals. Now, we help consumers find their best in personal loans, auto loans, business loans, student loans, credit cards, savings accounts, home equity loans and more.

What else you should know:

  • We’re a publicly-traded company (TREE).
  • We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices.
  • We’ve built the LendingTree app and LendingTree dashboard to give consumers tools to manage and monitor their financial health.

The base pay range for this position in Colorado/New York/California is $85,000-$90,000 however, base pay offered may vary depending on job-related knowledge, skills, and experience 

Incentive Compensation: Eligible for annual performance bonus

Benefits: Medical, dental, vision insurance and 401(k) matching

CULTURE

We’re a fast-paced company with an entrepreneurial bend. We work hard and test our products often. We’re collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you’ll ever work with. We care more about your smarts than we do about the kinds of clothes you wear (but please, do wear clothes to work!), and we’re pretty good about rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, “Get Stuff Done”). APPLY HERE

Deputy Editor

LendingTree is seeking a deputy editor with an understanding of personal finance to join our in-house SEO editorial team. On this team, we create content that comprehensively answers readers’ most pressing personal finance questions. Our ultimate goal is for all our content to rank on page one of Google’s search engine results page for top keywords. 

In this role, you will have two primary functions: to manage our small business content, and to act as a liaison between our staff editors and a network of 50+ freelancers. As their primary point of contact, you’ll be charged with developing freelance writers and editors through training and onboarding initiatives, coordinating assignments, communicating feedback, relaying style or process updates, and fostering reliable relationships with an evolving team of contributors.

You will work with our in-house vertical editors to identify and assign stories to freelance writers, respond to evolving content initiatives with freelance staffing ideas that may result in recruiting new writers or editors, and assist with freelancer payments and budget. You may also help coordinate staff writer assignments. 

The rest of your time will be spent writing and editing SEO content for LendingTree’s personal finance verticals — primarily our small business loans section. This entails conducting keyword research and competitor analysis, creating keyword-driven outlines and collaborating with our SEO analysts to devise the best strategy to ensure our content ranks on the first page of Google search engine results. 

REQUIREMENTS 

The ideal candidate is extremely organized and a strong communicator across multiple platforms (Slack, email, in-person and Zoom meetings). You should also have a solid understanding of personal finance topics and access to a network of freelance writers with personal finance expertise. 

  • At least 3-5 years experience as a personal finance journalist or content marketing writer or editor (editing experience is preferred)
  • Experience with SEO best practices and strategies 
  • Ability to give constructive feedback and coaching that results in solid relationships with freelance writers who produce quality content
  • Outstanding writing, editing and grammar skills and a strong commitment to accuracy and comprehensiveness 
  • Impeccable communication, time-management and organizational skills 
  • Ability to work independently, collaboratively and lead multiple projects/tasks in a cross-disciplinary team
  • Flexibility to adjust to an evolving role and adaptable to steady change within our fast-growing company
  • A great attitude and the desire to develop a team of go-to personal finance freelance writers and editors

ADDITIONAL DETAILS 

  • This is a full-time position, based in our Charlotte office.
  • Remote work candidates will also be considered.
  • Must submit a cover letter and be willing to complete a paid editing test

COMPANY

LendingTree is the nation’s largest online lending marketplace. That means we connect customers with multiple lenders so they find the best deals on loans, credit cards, savings accounts and insurance. Our goal is to help people save money, and we believe the best way to do that is by giving them a way to shop for loans and compare lenders so they make their best financial choices.

Our CEO Doug Lebda founded the company in 1996 after a frustrating house-hunting experience. In those days, we mostly helped people find good mortgage deals. Now, we help consumers find their best in personal loans, auto loans, business loans, student loans, credit cards, savings accounts, home equity loans and more.

What else you should know:

  • We’re a publicly-traded company (TREE).
  • We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices.
  • We’ve built the LendingTree app and LendingTree dashboard to give consumers tools to manage and monitor their financial health.

The base pay range for this position in Colorado/New York/California is $85,000-$90,000 however, base pay offered may vary depending on job-related knowledge, skills, and experience 

Incentive Compensation: Eligible for annual performance bonus

Benefits: Medical, dental, vision insurance and 401(k) matching

CULTURE

We’re a fast-paced company with an entrepreneurial bend. We work hard and test our products often. We’re collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you’ll ever work with. We care more about your smarts than we do about the kinds of clothes you wear (but please, do wear clothes to work!), and we’re pretty good about rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, “Get Stuff Done”). APPLY HERE

Games Ratings Strategist

Netflix is one of the world’s leading streaming entertainment service with over 247 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause, and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is revolutionizing entertainment. Members can now download and play video games anytime, anywhere with a collection of Netflix-curated and produced games. With so many different games to choose, across such a range of tastes and cultural standards, our members need the information and context to be able to tell at glance that what they’re playing is appropriate for them.

We are seeking an experienced age-rating content analyst who is passionate about games to join Netflix’s Product Metadata and Ratings Team. In this role, you will work closely with a senior Games Ratings Strategist to analyze, test, classify, and rate our games. You will ensure that all sensitivities for games content are reflected accurately for our members and will help educate stakeholders on any content risks to our game releases. This role will require a deep understanding of cultural game content sensitivities all over the world; a breadth of knowledge about video games and games culture, familiarity with game development lifecycles and interdependencies; and a passion for improving the Netflix member experience. You will serve as the context expert who deep dives into our games, turning the artistic qualities of games into the data that powers choosing and personalization for more than 200 million people around the world. 

Responsibilities

  • Review game content (scripts, design documents, video footage, test games) to identify contextual evidence and sensitive elements
  • Objectively research and analyze games content to ensure internal and external consistency of sensitive content tagging & target age rating assignments
  • Quality check age rating disclosures prior to completing final age rating assignments and quality check age ratings in our member experience
  • Coordinate and collaborate with peers and stakeholders to facilitate age ratings workflows and communicate risks
  • Write preliminary summaries of game age rating content for context sharing
  • Partner with editors to create and package ratings submissions. Collaborate to creatively solve audio/video editing challenges to meet deadlines.
  • Work cross-functionally with teams to support internal process improvement, education, and innovation projects
  • Advise on the appropriateness of trailers, imagery, and other supplemental materials

Qualifications

  • 3+ years collective experience in one or more relevant fields, such as Content Classification, Content Moderation, Standards & Practices, Policy/Legal Operations, Trust & Safety
  • Knowledge of, and adherence to, global ratings boards’ policies, standards and requirements (e.g., ESRB, PEGI, ACB, CERO, GRAC)
  • Have completed one or more AAA age rating submissions to global ratings boards 
  • Excellent communicator with great judgment and decisiveness when dealing with timely, deadline-driven, content-related issues and concerns
  • Passion for games across all platforms with a keen understanding of relevant industry and game trends

It’s a plus if you have

  • Experienced in Audio/Video editing programs
  • Experienced in JIRA; Confluence; Airtable and other data management systems
  • Experience in QA testing (any platform)
  • Project Mgmt and/or Agile/Scrum Certifications
  • Experience in developing any form of educational learning courses

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $80,000-$350,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. APPLY HERE

Financial Analyst II – Accounting

The expected salary range for this position is $65,300.00 – $81,600.00. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.

Overview

As an intermediate Financial Analyst embedded within our Accounting team, you will perform in-depth analysis of financial data, prepare various financial reports and assist in the month-end close and year-end and audit processes of the ministry. Using your financial knowledge, you will contribute to the quality of the team’s analysis and audit support. You may also advise others concerning technical financial matters. We’re looking for someone who demonstrates a high level of critical thinking, curiosity and strong analytical skills. Ultimately, we want someone who can synthesize complex financial information into meaningful summarized findings.

What will you do?

  • Maintain a personal relationship with Jesus Christ. Be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully uphold Compassion’s ministry in prayer.
  • Act as an advocate to raise the awareness of the needs of children. Understand Christ’s mandate to protect children. Commit to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abide by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Report any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately support responses to incidents if they occur.
  • Uphold and engage in Compassion’s core Cultural Behaviors.
  • Serve as a key member of a team that ensures financial viability and accountability is built into all programs and processes at Compassion.
  • Support the year-end audit by maintaining a list of, collecting and submitting required documentation on a timely basis.
  • Develop and maintain proper audit documentation and follow guidelines for organization of financial information.
  • Prepare and submit various financial reports as needed for donors and ministry neighbors, as well as for governmental compliance and charity watchdog organizations.
  • Conduct in-depth analysis of financial areas as required to support monthly financial review and ad-hoc requests.
  • Investigate weak spots in financial systems, processes and results.
  • Leverage ERP system tools to increase automation of repetitive processes used for analysis and reporting.
  • Participate in the preparation of the monthly financial statement package for management.
  • May coach less experienced finance staff concerning technical accounting issues.

What do you bring?

  • Minimum of bachelor’s degree in accounting or equivalent
  • A firm understanding of US GAAP
  • Three years relevant experience working in accounting and financial statements
  • Intermediate to advanced Excel skills
  • Strongly preferred: Experience with financial statement audits
  • Strongly preferred: CPA

Why work here?

  • The mission: Join a team that is motivated to release children from poverty in Jesus’ name.
  • Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.
  • Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.
  • APPLY HERE

Data & BI Lead Associate

ABOUT THE JOB (JOB BRIEF): Under some supervision, the Lead Data & Business Intelligence Associate is primarily responsible for the sourcing, manipulation, preparation, and validation of data for consumption – which may be in the form of production reports or as analytical data sets to answer questions or to perform predictive analysis. The Lead Data & Business Intelligence Associate uses queries and data mining to produce reports involving moderately complex descriptive analysis that provide answers to questions such as “How do I measure?” and “What happened?” Through reoccurring reporting and analysis of more complex data, the Lead Data & Business Intelligence Associate will develop and maintain reports for various business partners using data from multiple sources. Success criteria include: leveraging business acumen and anticipation of business partner needs to generate own work / analyses; developing a “client ready” work product; and collaboration with the team, technology partners, and business partners to provide datasets, reports, and business intelligence solutions.

ESSENTIAL JOB FUNCTIONS:

• Source data for reports based on understanding of business partners garnered by proactive communication and asking the right questions

• Automate data integration jobs for analytical data sets
• Automate and standardize reports for production
• Translate data into consumable reports / business intelligence solutions and answer the “why” question
• Develop “client ready” work product
• May guide or monitor the work of others

REQUIRED QUALIFICATIONS:

• Bachelor’s degree (or its equivalent) in Data Analytics, Business Management, Finance, Economics, Engineering, Computer Science, Management Information Systems, or Statistics (or other related field) and at least 2 years of relevant experience; 1 with Master’s or PhD

• Proficient in:
 – SQL query writing/stored procedure coding with ability to perform complex queries of large datasets
– Data integration
– Microsoft Suite

• Knowledge or Skill in:
– Project management
– Source systems

• Building knowledge / experience with analytical programming languages

• Ability to learn the process of consuming data from the data supply chain
• Capacity to automate reports

• Proficiency using data preparation tools and building pipelines (SAS, Python, Data Fusion, Dataprep)

 • Developing data visualization skill set (Tableau, Power BI)


EXPECTED COMPETENCIES:
• Communication: Basic written and verbal communication skills; may possess ability to cohesively present and organize information in support of findings; Building confidence in communicating a message; Can tell a compelling story with data and information; Possesses emerging presentation development and delivery skills
• Leadership: Able to work autonomously; Can generate own work (vs. typically assigned by manager)
• Partnering / Influencing: Demonstrates relationship building and interpersonal skills; comfortable being “at table” with partners; Building influencing skills in area of expertise or assigned LOB
• Business Acumen: Understands business partner strategy and the business of banking at a high level; Asks the right questions; Understands upstream and downstream impacts
• Critical Thinking / Problem Solving: Demonstrates critical thinking; Can translate data and answer the “why” question; Starting to understand impacts / intersections with others

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $67,000 to $90,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.Job Posting Expiration Date: 01/01/2024

Headquartered in Cleveland, Ohio, KeyCorp (Key) is one of the nation’s largest financial services companies. Key provides investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally. 
 
At Key we’ve made a promise to our clients that they will always have a champion in us. To deliver on that promise, we’re committed to building a team of engaged employees who do the right thing for our clients and help them achieve their financial goals each and every day.  APPLY HERE

Pricing Analyst – Oklahoma City, Oklahoma

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Pricing Analyst – Remote

Job Description

The Pricing Analyst maintains, provides analyses, consults and conducts financial modeling in support of Prime’s financial pricing programs and/or underwriting functions. This position uses analytics to develop reporting, models and methodologies in support of Prime’s financial pricing strategies and assists with high-complexity pricing analyses.

Responsibilities

  • Analyze and produce pharmacy claims data reporting of varying complexity to assess competitiveness & accuracy of Prime’s financial pricing programs against adjudicated claims to identify trends and draw insights to provide pricing recommendations
  • Apply mathematical, statistical, and economic techniques to analyze multi-faceted and high dimensional pharmacy supply chain economic data, including market pricing, to draw conclusions, adjust drug pricing, and update forecasts based on market
  • Verify the integrity of data used for analysis of Prime’s financial pricing programs, including data extraction, storage, manipulation, processing and analysis
  • Analyze claims data of varying complexity to identify and mitigate financial pricing issues that impact client and pharmacy financial pricing guarantee management
  • Assist in achieving pricing objectives using analytic tools to develop financial pricing models, dashboards, trend reporting, profitability, margin, and savings analyses
  • Collaborate with internal stakeholders to identify and define financial pricing requirements and assist with developing solutions to achieve financial pricing objectives
  • Other duties as assigned

Minimum Qualifications

  • Bachelor’s degree in applied math, statistics, engineering, accounting, finance, economics, business, computer sciences or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
  • 2 years of work experience in pricing or financial analysis to include 1 year of experience in Pharmacy Benefit Management (PBM), claims processing, healthcare, and/or related field
  • Must be eligible to work in the United States without the need for work visa or residency sponsorship

Preferred Qualifications

  • Experience using Excel and VBA
  • Experience creating pricing and profitability models
  • Experience in PBM pricing
  • Experience using Tableau, SQL, SAS, Alteryx, Teradata, R, or Python technologies

Additional Qualifications

  • Demonstrated understanding of data modeling, data analysis, and data management principles using SQL, SAS, Alteryx, R, Python or related technologies
  • Detail oriented and ability to work with a high degree of accuracy
  • Demonstrated ability to problem solve and interpret complex data
  • Ability to work independently and meet strict deadlines
  • Excellent communication and cross functional collaboration skills

Preferred Qualifications

  • Experience creating pricing and profitability models
  • Experience in PBM pricing
  • Experience using Tableau, SQL, SAS, Alteryx, Teradata, R, or Python technologies

Minimum Physical Job Requirements

  • Constantly required to sit, use hands to handle or feel, talk and hear
  • Frequently required to reach with hands and arms
  • Occasionally required to stand, walk and stoop, kneel, and crouch
  • Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reporting Structure

  • Reports to a Principal in the in the Pricing and Underwriting Department

Potential pay for this position ranges from $63,400.00 – $95,200.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.

Prime Therapeutics’ fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today’s health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people’s lives. APPLY HERE

Student Business Services Specialist I

The Student Business Services Specialist reviews, analyzes, and implements necessary procedures to return credit balances from student accounts. Ensures the accurate and timely posting of fees, payments, grants, and scholarships to student accounts. Contacts appropriate staff in the Student Financial Services department in order to expedite return of funds, as necessary. Interfaces between students and appropriate National University (NU) departments. Serves as an advocate for student questions and concerns in a peer-based environment regarding return of funds. Maintains a high volume of productivity, accuracy, and customer service. Ensures compliance with Title IV federal regulations, due diligence, Fair Debt Collection & Practices Act (FDCPA), Family Educational Rights & Privacy Act (FERPA), and University policies. Participates in finance outreach assignments, including but not limited to, return of funds, missing documents, new students, and Days Tuition Outstanding (DTO).

Essential Functions:

  • Download query reports, review results, and analyze accounts using standard operating procedures to return credit balances either to student, lender, or providers based on audit.
  • Analyze reports to determine credit category based on last item type or conduct further audits.
  • Scrutinize student digital records for a thorough review of account.
  • Create the calculation and remittance of amounts due to lenders or suppliers under the Return to Title IV process.
  • Document necessary follow-ups on student account files.
  • Troubleshoot student account concerns, conflicting information, and research and follow-through on solutions. 
  • Establish check requests with details by using a spreadsheet; follow-through to completion.
  • Review outstanding check files on refunds and evaluate status to return funds either to student (reissue), lender, or provider.
  • Review skip tracing database for correct addresses and contact information to return funds to students, as appropriate.
  • Review students’ NSLDS loan information in the Enterprise Resource Planning (ERP) software to determine if active loan credits due are to be returned to student, third-party, or lender to ensure compliance with Title IV and/or state regulations. 
  • Document and request refunds for students or return funds to lender or servicer, accurately.
  • Process student credit balances in alignment with Title IV regulations.
  • Post funds to student accounts in an accurate and timely manner.
  • Send notification of disbursements to students.
  • Generate student billing and review tuition and fees for accuracy.
  • Monitor and communicate declined transactions.
  • Issue living stipend disbursements.
  • Review and authorize student tuition credits or refunds to credit card/bank account.
  • Oversee G5 drawdowns and G5 activity.
  • Ensure compliance with all federal, state, and institutional regulations, policies and procedures.
  • Review and finalize data for accuracy in preparation for annual 1098-T forms and Canadian tax forms.
  • Review and execute annual tuition increase and monitor preferred tuition rates.
  • Ensure the timely processing of student aid refunds.
  • Participate in ongoing department projects, or other special projects, as needed.  
  • Reasonable and consistent attendance to fulfill requirements of the position.  
  • Other duties as assigned.  

Supervisory Responsibilities:  N/A

Requirements:

Education & Experience:

  • Bachelor’s degree preferred.
  • Minimum of one (1) year of student billing, financial aid, financial, or related experience required. 
  • Experience in higher education preferred.
  • Experience working in a technology-driven enterprise preferred.
  • All skills, abilities, and education will be considered for minimum qualifications.

Competencies/Technical/Functional Skills:

  • Ability to participate as an active team member of the Business Unit, Department and University to work toward a common goal.
  • Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
  • Working knowledge of Title IV Federal Student Aid programs with the ability to handle confidential information with tact and discretion.
  • Skill in verbal and written communication. 
  • Skill in operating equipment, such as personal computer and phone system. 
  • Ability to use and facilitate online communications. 
  • Ability to problem-solve. 
  • Ability to compute and comprehend rates, ratios, and percentages. 
  • Ability to effectively present information and respond to questions from students, university associates, licensing and accrediting agencies, and the public. 
  • Ability to collaborate effectively with others. 
  • Ability to maintain confidentiality and professionalism. 
  • Excellent customer service and communication skills. 
  • Strong analytical and critical thinking skills. 
  • Proficient with Microsoft Word and other applications in the Microsoft Office Suite. 
  • General legal knowledge including collections, Fair Debt Collection Practices Act (FDCPA), and Family Educational Rights & Privacy Act (FERPA). 

Location: Remote

Travel: No Travel Required

Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu.

Compensation Range:Hourly: $17.70 – $23.00. APPLY HERE

Support Escalations Specialist (USA or Canada)

Outschool’s mission is to inspire kids to love learning. We achieve this by linking learning to kids’ interests, connecting them with other classmates who share their passions, and giving them the autonomy to pick their own paths. Our small group classes meet over live video chat with teachers who celebrate their unique strengths and empower all learners to develop confidence and a strong sense of self.

We’re also focused on removing barriers for historically underserved learners who face systemic challenges to their success. Outschool.org is a nonprofit that partners with homeschooling co-ops, community-based organizations, and schools across the U.S. to provide marginalized communities with access to virtual and hybrid learning experiences.

We believe that diversity drives learning. To meet our mission, we encourage, support, and celebrate different ideas, perspectives, and backgrounds. As a fully distributed (remote) team, we challenge one another to find the most effective way to empower learners, teachers, and parents. Your name, race, religion, gender, nationality, sexual orientation, and age are not barriers; they are why we want to work with you. We invite talented and creative candidates who value the importance of nurturing a child’s boundless curiosity to join us on this journey.

The pandemic has been challenging for families all over the globe. We acted quickly and worked together to provide quality resources to learners, parents, and teachers in the past year. As communities worldwide rethink their approach to education, Outschool will continue to innovate and provide kids with unique opportunities to explore their passions.

Outschool has been named Fast Company’s most innovative EdTech company in the world, and one of the top ten best startups for women from ElphaOutschool has also been one of BuiltIn’s Best Remote Places to Work for the last two years and has appeared on Y Combinator’s Top Companies list for the last three years. 

The Role

As part of the Support Escalations team, you will play a central role in enhancing the Outschool customer experience. Your primary focus will be to minimize ticket escalations and identify opportunities to increase efficiencies in our support workflows. By collaborating with our outsourced team of agents and harnessing the power of AI, you’ll aim to reduce the percentage of escalated tickets. Your critical thinking skills will be crucial in pinpointing opportunities for the Support team to become more efficient, ultimately providing top-tier service. Your contributions will be instrumental in shaping a seamless educational experience for our community while optimizing support operations. 

CORE RESPONSIBILITIES:

  • Provide email support to parents and educators with complex and escalated product issues 
  • Reduce the percentage of escalated tickets by developing strategies to tackle recurring challenging issues at their root, ensuring that similar cases can be efficiently handled by our outsourced team or AI in the future 
  • Play an active role in training our outsourced agents handling escalated cases 
  • Apply critical thinking to identify opportunities for enhancing the efficiency of workflows and processes for escalated tickets 
  • Advocate for reducing friction in the customer experience by proactively identifying and surfacing pain points 

DESIRED EXPERIENCE & SKILLS:

  • Demonstrated experience as a top performer in customer support, specializing in the handling, and reduction of complex ticket escalations through implementing operational efficiencies at scale, for outsourced agents.
  • Proven ability to handle complex and escalated customer issues with a track record of finding solutions that minimize escalations 
  • Ability to quickly learn and demonstrate a passion for Outschool
  • Excellent verbal and written communication skills
  • Thriving in a rapidly shifting dynamic environment, track record of keeping up with product changes and evolving support processes 

Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. For New York and California candidates, as well as candidates based in Seattle, WA the salary range for this role would be $75,000-$90,000 USD.

For Washington candidates outside of Seattle, as well as Colorado candidates, the salary range for this role would be $67,500-$81,000 USD.

OUTSCHOOL CARES:

At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:

•Shared Financial Success: Competitive salaries, stock options, and investment plans that make saving for retirement easier.

•Health & Wellness: Comprehensive health, dental, vision, disability, and life insurance coverage options for employees and their families. Our medical benefits include fertility and family planning coverage. We also provide employees with online access to coaching and therapy sessions through our partner, ModernHealth. 

•PTO & Family Benefits: PTO and family leave enable our team to take the time that we need to recharge, relax, and spend time with family and friends. 

•Fully Distributed: With a team distributed across the US and Canada, we create a remote culture through expensable meals, virtual events, expensable home office setup, and internet allowance.

•Lifelong Learners: Annual budgets to self-direct our professional development as well as DEI learning. There’s also a budget for employees’ learners to take classes on Outschool! 

•Community Impact: Outschool matches employee donations to established charities and has committed to support Outschool.org’s non-profit programs.

Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience. 

Benefits packages are included for full-time employees only.

Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada. APPLY HERE

Digital Content Producer

At Torrid we’re committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

The Digital Content Producer is primarily responsible for managing content production workflow and delivering campaign builds of all email marketing content. 

What You’ll Do:

  • Primary “power user” who creates, edits, and implements dynamic content within email platform or third-party integrations.
  •  Supports various teams and digital content placements including Web, Mobile App, Social, Growth, and Email.
  • Review and thoroughly test content to ensure quality assurance throughout all viewports and placements.
  • Ensures all projects are launched on time and meet project requirements; keeps management notified of progress and/or deviation from project schedule (deliverables, milestone dates, resources, etc.).
  • Maintain dynamic content structure and attribution within CMS to provide smooth operations and findability of media.
  • Research, assess and solve system, load, and display issues related to email production and digital media.
  • Partner closely with manager, team leads and cross-functional teams to ensure all content aligns with the brand and style guidelines, best practices, and design principles.

What You’ll Need:

  • 1+ year of experience using Sales Force Marketing Cloud

What You’ll Get:

  • A culture where people are accepted and encouraged to be who they are.
  • Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
  • Comprehensive wellness package including, medical, dental, vision, and Flexible Spending Account
  • Generous 50% employee discount and access to employee-only sales.
  • Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
  • Child Care Discount at participating locations.
  • Tuition reimbursement program
  • Employee Assistance Program (EAP) – Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
  • Discounts on cell phones, and computer purchases, entertainment tickets and more.
  • Pet insurance for your fur babies.
  • Work and learn alongside industry-leading executives while making huge strides in impacting the lives of women.
  • You’ll be challenged and grow. Opportunity for upward mobility is available at all levels of the organization. 


Salary range $70,850 – $84,630.  APPLY HERE

workfront administrator, Creative Operations

Job Posting

 Dec 19, 2023   

Job Posting End Date

 Dec 27, 2023

Location

 US-WA-Seattle-Starbucks Support Center 

Is this role eligible for remote or hybrid work? Yes-Remote

Starbucks – Marketing

Pay Range $88,400 – $132,800/annually

Bonus Eligible Yes

Now Brewing – workfront administrator, Creative Operations! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only

celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This job contributes to Starbucks success by developing and optimizing Workfront activities. This role is responsible for the day-to-day Workfront management to help drive the execution of complex creative projects and programs; while focusing on automation and creative operations including but not limited to processes, tools, systems, etc. This position will also influence individuals and teams to adopt new ways of work that deliver agility, continuous improvement, collaboration and a growth mindset to our creative practice, enabling us to effectively and efficiently scale communications. 

As a workfront administrator, Creative Operations, you will…

·       Oversee weekly creative intake workflow within Workfront, ensure project are accurately set up and maintained.  

·       General administrative duties, including user profile management, creating and maintaining reports and dashboards, troubleshooting technical issues, and training support. 

·       Create configuration documentation for all internal changes and updates to the Workfront system  

·       Test Workfront beta preview releases and inform leadership of Workfront Release changes 

·       Provide input to integrated plans that include deliverables, strategic alignment, enterprise-wide impacts, milestones, risks, assumptions, constraints and overall investment. 

·       Key stakeholder for Workfront Implementation and onboarding  

·       Understand creative requirements, audience data, creative direction, and articulate across functional areas. 

·       Responsible for execution of project deliverables and timelines.  

·       Use existing marketing & creative technology, tools & processes to execute day to day creative, content & production design projects.  

·       Understand operations models including processes, tools, systems, etc. with ability to communicate and train across teams. 

·       Identify & recommend operational improvement opportunities and optimize existing processes with support. 

·       Recommend solution approaches for creative execution leveraging existing tools & capabilities.  

·       Create, provide input & participate in the validation of new creative processes and tools. 

·       Build relationships effectively and successfully partner with others in the team, share learnings and best practices, and train new team members. 

·       Ability to balance multiple priorities, workstreams, meet deadlines and identify risk. 

We’d love to hear from people with:

·       BA/BS with concentration in business, marketing, technology or similar field required 

·       Strong written and oral communications skills. 

·       Strong problem solving and analytical skills and an ability to think outside the box to achieve results. 

·       Able to execute best-in-class vendor management processes with minimal oversight. Understands digital production & operations vendors and their capabilities.  

·       Ability & willingness to learn new technologies & concepts quickly. Interest in technology & digital innovation to solve complex customer and marketer problems  

·       Years of experience in specific field or utilizing designated skills: 3-5 years  

·       Experience as a Workfront System Administrator or Workfront Consultant is required  

·       Experience working with creative teams within an agency or in- house production team   

·       Professional experience in at least one of the following roles: Functional System Administrator / Configuration Manager / Solution Architect / Project Manager / Consultant  

·       A subject matter expert on all things related to Adobe Workfront and Fusion  

·       Experience configuring Workfront custom forms, request queues, templates, user organization, administrative best practices, approval paths and report generation   

·       Ability to understand, articulate and address business issues, business drivers and needs  

·       Able to think creatively to build unique Workfront solutions to address uncommon business needs  

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details. 

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week. APPLY HERE

RFP Coordinator

BookNook is a comprehensive literacy intervention program, providing instruction through a synchronous teaching and learning platform, standards-aligned curriculum and tutoring services. Since 2016, BookNook has served more than 500 school districts and non-profit partners across 40 states. A 2022 research study with the Consortium for Policy Research in Education suggests a clear link between high-impact tutoring with BookNook and literacy scores. BookNook is committed to bridging the literacy opportunity gap by scaling technology innovation to reach students through its network of experienced and vetted tutors.

The RFP Coordinator will assist preparing compelling and technically accurate proposals in response to RFPs and Grants Opportunities with private and philanthropic partners interested in funding digital literacy programs. Under the guidance of the RFP & Grants Manager, you will work cross-functionally to vet RFPs, develop strategic messaging, coordinate the proposal process, write, edit, submit and evaluate outcomes.

This is a temporary role and will last up to 6 months.

At BookNook You Will

  • Review RFP’s for alignment
  • Data tracking and management using Salesforce and Asana
  • Complete compliance forms
  • Review and edit proposals
  • Remote position, but must have the ability to travel to FedEx to print/ship proposal documents

You are a good fit for this role if you have:

  • Close attention to detail
  • Strong reading comprehension/proofreading/editing skills
  • Ability to quickly learn utilize project management (Asana), data management (Salesforce), and content management tools (Loopio).
  • Ability to work a predetermined schedule and be responsive during east coast business hours

Compensation and Hours

  • $20 USD/Hour
  • 15 – 20 hours per week

Since 2016, we have served more than 500 school districts and non-profit partners across 40 states. Join our team of innovators who share a commitment to provide equitable access to rigorous and engaging instruction. Our employees make an impact on students’ lives by providing a synchronous online learning platform designed to enhance academic achievement through small-group reading instruction and online tutoring. APPLY HERE

Lead Director, Evidence Generation

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

CVS Health Clinical Trial Services™ has an exciting opportunity to join our Real-World Evidence (RWE) team to accelerate the development of robust product solutions to meet the needs of pharmaceutical and medical device companies.

Through our real-world data analytics, patient-reported data, and patient-directed interventional products, our team has delivered on significant real-world evidence generation and contributed to several peer-reviewed research publications. Our model is reflective of the value achieved by keeping the patient at the core of what we do.

As the Lead Director, Real-World Evidence Generation, you will be working in a multi-disciplinary team and in collaboration with existing and prospective clients.  You will be the main scientific leader on new research opportunities, working cross-functionally with input from business development, medical and operational colleagues to lead the design of scientifically rigorous studies anchored to the client’s business needs and research objectives. 

Required Qualifications

  • Master’s Degree in biostatistics, health economics, outcomes research, epidemiology, or other related fields with minimum of 7+ years of experience if MS; or PhD with 5+ year experience in:
    • Designing, executing, and analyzing research studies utilizing claims data, electronic medical record data, or other real-world health data. 
    • Extracting actionable insights from the analysis and interpreting outcomes of complex models to present to diverse audiences including technical, non-technical, and senior leaders
    • Managing design implementation and cross functional initiatives, and communicating effectively and confidently with life sciences clients, project team members, and senior management
    • Working with real world data and have a strong understanding of analytics and how it is leveraged within the life sciences industry

Preferred Qualifications

  • A significant contribution to the scientific literature, through published peer-reviewed abstracts, manuscripts, and presentation
  • A deep understanding of the RWD landscape and what differentiates the CVS Health data offerings
  • Specific familiarity with the CVS and Aetna data sets
  • Specific experience interaction with HEOR/RWE/Med Affairs stakeholders at life sciences companies as either a vendor, partner, or collaborator. 

Education

  • Master’s Degree required, a PhD is preferred.

Pay Range

The typical pay range for this role is:

$140,000.00 – $280,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  APPLY HERE

Coding Quality Reviewer- Surgery in Honolulu, Hawaii

The Remote Coding Quality Reviewer – Surgery will be responsible for accessing and reviewing the medical record documentation, coding and abstracting accuracy as performed by the Guidehouse coding team by utilizing ICD-10 CM, CPT and HCPCS coding classification systems. Review of patient records will be conducted via facility EMR, scanning technology or other established method. This position will be focused on pro fee and outpatient facility surgery coding. This position is 100% remote.

Duties and Responsibilities:

  • Ensure coding quality review percentage or number of accounts per coder as stipulated on the review assignment list of each coder’s work is conducted monthly for those facilities the reviewer is assigned. Coding quality review will be conducted to identify abstracting, ICD-10-CM, CPT, modifier, and HCPCS coding errors for codes assigned by the coding team (see quality review policies for review details).
  • Review coding and abstracting on all patient types assigned for review to include the following: inpatient, ambulatory surgery, ER, clinic, diagnostics and evaluation and management levels to assure 95% coder accuracy (or accuracy percentage as stipulated by client contract).
  • Ensure code recommendations are supported with AHA Coding guidelines, Coding Clinics, CPT Assistant and/or other official coding references.
  • Perform chart reviews and coding recommendation notifications (to ensure appropriate turnaround times) to coding team in a timely manner (same day review conducted).
  • Assist Coders in answering coding/abstracting questions resulting from the quality reviews.
  • Ability to maintain average review productivity standards as follows:
  • Emergency Department (without E/M): 7 charts per hour
  • Emergency Department with E/M: 4 charts per hour
  • Diagnostics: 12-15 charts per hour
  • Surgeries (any service line): 3-4 charts per
  • Pro Fee Evaluation/Management Level (any setting or service line without procedure): 5 charts per hour
  • Pro Fee Evaluation/Management Level (any setting or service line with procedure (major procedure): 3 per hour
  • Claim Edit Review: 10-15 per hour

What You Will Need :

  • Must hold one of the following active credentials: (CCS, CPC, CIC, COC, RHIA, RHIT).
  • 3+ years of Pro Fee and/ or Facility surgery coding or review experience.
  • Previous surgery coding and auditing experience to include specialties such as ortho surgery neuro surgery, trauma surgery, vascular surgery, interventional radiology, plastic surgery.
  • 5+ years previous relevant experience.
  • Must maintain coding credential while employed by Guidehouse.

Information System Requirements:

  • Computer and monitors provided by Guidehouse.
  • Internet Access with DSL or high-speed connectivity.
  • Remote office location that meets HIPAA privacy requirements.

What Would Be Nice To Have :

  • 1+ years of pro fee subspecialty auditing such as EM and Anesthesia.

#Indeedsponsored

#LI- Remote

The annual salary range for this position is $50,600.00-$91,100.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. APPLY HERE

Accounting Specialist

The Shared Service Centers Finance at the University of Kansas is searching for multiple Accounting Specialist positions. The day-to-day finance activities in the SSC will be conducted by Accountants and Accounting Specialists. These positions will be responsible for working with assigned units, departments and centers as well as the SSC Finance Manager and/or Director to perform financial business activities in an environment of excellent client service. The positions will use accounting skills to perform financial support functions for the departments, provide departments with accurate and timely information to make decisions, and ensure efficient transaction processing.

The SSC Accounting Specialist will provide timely and professional services that support or enhance the administrative and service goals of the units served. The SSC Accounting Specialist will report to the SSC Finance Manager or SSC Accountant, and will be responsible for transaction processing for the units served.

Job Description

60% Responsible for purchasing and resource management, following University, KUCR and Endowment guidelines and regulations; including documentation:

  • Processes payments and purchase requisitions through university financial systems and determines appropriate account and funding for payment.
  • Develops unit processes to ensure that appropriate funding sources are used and that resources are available for purchases; audits and reviews procurement card purchases to ensure procedures for compliance with University, Endowment and KUCR accounting systems are followed.
  • Manages travel reimbursements; reviews all travel requests to ensure that expenditures and reimbursements are in accordance with pertinent laws and regulations; processes payments and reimbursements as appropriate.
  • Knowledgeable of university purchasing and bid procedures, contracts, and federal regulations to ensure appropriate purchases are made.
  • Processes accounts receivable transactions in university financial system. 
  • Works with the Finance Manager to resolve problems related to billing errors, non-receipt of invoices and discrepancies between statements and records.
  • Verifies scholarship recipients, processes posting forms to Financial Aid and Scholarship and provides data and reports to the Chair or Director upon request.

30% Responsible for monitoring fiscal operations for each unit/department/center served; including, but not limited to:

  • Participates in day-to-day fiscal operations to ensure compliance with established University, Endowment and KUCR accounting principles, policies and objectives.
  • May monitor posted expenses and process cost transfers when needed; ensures that expenditures follow all University and Endowment processes and procedures; identifies discrepancies to supervisor and unit Director/Chair.
  • Works with the Finance Manager to inform and assist the Director/Chair with operational needs and related budgetary impact.
  • Works with the Finance Manager to provide the Director/Chair with financial information to assist in the development of the annual operating budget.
  • Works with the Finance Manager to provide non-standard reports and statements as requested.
  • Gathers data for and prepares budgetary, statistical, reconciliation and other requested reports for leadership and SSC Director and Finance Manager.
  • May monitor accounts receivable, revenues and expenses.
  • Escalates questions as appropriate to the SSC Finance Manager and/or the Chair/Director.

10% Other SSC Responsibilities

  • Coordinates with central finance on the interpretation and communication of finance policies, procedures, and programs.
  • Reviews and recommends changes to department and SSC procedures to ensure compliance with policy; prepares and updates procedural manuals and related instructional materials. 
  • Serves as a resource to department staff and faculty to ensure compliance with policy. 
  • Participates in department meetings and events to maintain knowledge of the department and relationship with the faculty and staff. 
  • Attends regular meetings, training sessions and professional development workshops/seminars to keep current on policies and procedures relevant to position responsibilities, as requested and approved by the SSC Finance Manager.
  • Other duties as assigned.

Position Requirements

This position is designated as fully remote, meaning most activities will be performed from an agreed upon off-campus location. Some in-person activities such as meetings with departments, trainings and team meetings will be required on occasion.

Required Qualifications

  1. Bachelor’s degree in accounting, business administration or related field OR High School Diploma/GED and three (3) years of relevant experience.
  2. Computer skills in a PC/Windows environment including MS Word and MS Excel as demonstrated by application materials and previous experience.
  3. Excellent written communication skills and attention to detail as demonstrated by application materials.

Preferred Qualifications

  1. Bachelor’s degree in finance, accounting, business administration.
  2. Experience using a financial ERP (Enterprise Resource Planning system), such as Oracle Financials (FITC), Concur, Maximo, Central Square (OneSolution), etc.
  3. Experience with fund accounting.
  4. Prior work experience requiring Analytical and problem-solving skills.
  5. Informational writing experience with program and training materials through mediums such as the web, social media, brochures, manuals.
  6. Experience working both independently and a team environment.
  7. Experience managing multiple tasks and assignments in a deadline driven environment.

Additional Candidate Instruction

A complete application includes:

  1. Cover letter addressing how you meet the required and preferred qualifications.
  2. Resume.
  3. Contact information for three professional references (including at least one previous or current supervisor).
  4. Completion of the online application.

Application review date will begin December 19, 2023 and will continue until a pool of qualified applicants has been identified. APPLY HERE

Spanish Language Content Designer

We all depend on healthcare throughout our lifetimes, for ourselves, and our families and friends, but it is notoriously difficult to navigate and understand. As an industry that comprises 20% of the US economy we think healthcare should work better for all of us. At Collective Health we believe it’s time for a new day in healthcare where as members we are informed and empowered to make the right care choices when the decisions are urgent and critical. 

Collective Health is invested in shaping and changing the way we experience healthcare. Our Content Design team helps our members live healthier and happier lives by using content to deliver the right information, at the right time, in ways that meet their needs. 

We’re now looking for a full-time Spanish Content Designer to join our team and bring the core aspects of our member experience to life in Spanish!

What this means: right now, we’re translating content from our website, support articles, and more from English to Spanish to support our Spanish-speaking members. Before we share anything with our members, you’ll help us ensure our new Spanish content is approachable, understandable, actionable, and context-aware. This position will report to the Director of Product Design.

What you’ll do:

  • Work with our UX design team to understand Collective Health’s style guide, voice and tone, and product
  • Design and translate copy and content for our members from English to Spanish
  • Coordinate with external translation vendor to manage content & QA Spanish language translations
  • Lead user testing with Spanish speaking members and internal SMEs
  • Synthesize findings and collaborate with our UX design team to develop recommendations for future Spanish copy and content strategy
  • Approach problem solving with empathy and creativity, remembering that there is rarely one “right” answer
  • Move quickly and be able to sit in ambiguity, knowing that sometimes good problem solving often takes tenacity, flexible thinking, and comfort in discomfort
  • Delight in developing and evolving product voice and tone
  • Improve and implement processes used by the Content Design team and others across the organization

To be successful in this role, you’ll need:

  • Strong content chops in both Spanish and English: you’ll partner closely with our English-speaking content design team, UX research team, and lots of other partners to get our Spanish member experience built right.
  • Healthcare experience: healthcare is hard. Communicating complex topics to others is easier when we have a strong grasp on them ourselves.
  • Content testing/ design research experience: we test new content with users before sharing it at scale. You’ll lead sessions to gather feedback from Spanish speakers, with support from our English-speaking UX research team.
  • 7 (ish) years of relevant writing or product experience
  • An uncanny ability to mimic voice and tone
  • Experience of advocating for content design and driving complex projects forward
  • An optimistic, solutions-driven attitude
  • Experience translating complex subject matter. Healthcare is a highly regulated environment!

This will be a fast moving project, with “all hands on deck” energy. If jumping feet-first into work-in-progress with a high-performing team sounds exciting to you, we’d love to hear from you!

Pay Transparency Statement 

This job can be performed in a location where we have an office: San Francisco, CA, Lehi, UT, or Plano, TX, with the expectation of being in office at least two weekdays per week, or hired for remote work in the following states: CA, CO, CT, FL, GA, IL, MA, MI, MN, NJ, NY, NC, OH, OR, TX, UT, or WA.

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/#benefits.

San Francisco, CA Pay Range

$102,000—$127,500 USD

Lehi, UT Pay Range

$77,600—$97,000 USD

Remote Pay Range

$69,200—$127,500 USD

Plano, TX Pay Range

$89,600—$112,000 USD

About Collective Health

Collective Health is the leading health benefits platform that brings together medical, dental, vision, pharmacy, and program partners into an integrated solution that better enables employees and their families to understand, navigate, and pay for healthcare. By reducing the administrative lift of delivering health benefits, providing an intuitive member experience, and helping control costs and improve outcomes, the company guides employees toward healthier lives and companies toward healthier bottom lines. APPLY HERE

Managing Editor, US Bureau

Newsweek is the global media organization that has earned audience time and trust for more than 90 years. Newsweek reaches 100 million people each month with thought-provoking news, opinion, images, graphics, and video delivered across a dozen print and digital platforms. Headquartered in New York City, Newsweek also publishes international editions in EMEA and Asia. 

The position of Managing Editor, US Bureau, will assist the SVP, Digital on running the US newsroom. 

Our office is based out of New York, but you will have the ability to work from home anywhere in the US. This is a full-time role, working Monday to Friday, 8-5pm EST.

Key Responsibilities:

  • Oversee the US bureau and manage editors 
  • Oversee news coverage, directing teams on story and topic development 
  • Ensure the team meets targets  
  • Handle corrections and legal complaints  
  • Oversee exclusive stories  
  • Develop reporters’ skills and train new employees 
  • Ensure stories meet Newsweek’s editorial standards 
  • Perform any other reasonable duties as necessary to meet the needs of the employer’s business. 

Requirements: 

  • Several years of relevant assigning and editing experience working at a reputable publication.  
  • Experience managing teams of writers and conducting performance management reviews.  
  • Organization and planning skills.  
  • Writing and copy-editing skills.  
  • Familiarity covering U.S. news and lifestyle trends.  
  • Familiarity with using social media, Google Trends and other tools to find stories.  
  • Capable of working to tight deadlines. 
  • Experience using data to inform editorial decisions. 
    Experience developing topics to grow audience. 
  • Excellent understanding of SEO 

Desirables: 

  • Experience using AI 

Salary range: $120,000 – $130,000. APPLY HERE

Proposal Specialist

Develop strategic proposals in response to low to moderate-complexity RFPs. Serve as proposal strategist by leading RFP strategy meetings that include appropriate corporate and field business partners and senior-level management to develop proposal responses that are both compliant and compelling.

Develops proposals in response to RFPs received for clients and prospects in strategic business units

Responsible for collaborating with corporate and sales business partners to develop the most compelling proposals based on analysis of RFP requirements, client attributes, and related data points

Manage multiple concurrent RFPs, requiring outside resources and crossing divisions to produce the most effective, competitively positioned, client-focused proposals

Serve as project manager on each proposal and consult with corporate and division partners to develop compelling proposal content

Develop, document, and manage proposal projects to ensure role clarity and timely response for each RFP

Evaluate and interpret RFP requirements/questions, as well as effective use of client-required systems (i.e., online RFP applications, etc.)

Understand and leverage product and competitor knowledge to customize client-focused content for each assigned proposal

Ensure all proposals are consistent with market positioning and approved key messages

Write and edit copy for strategic proposals

Job Specifications

Typically has the following skills or abilities:

Bachelor’s Degree in Marketing, Communications, or related experience

2+ years’ experience in related communications work for a variety of mediums and customizing content to targeted audiences for technical or proposal writing

Demonstrated ability to use creative ideas to enhance communications projects

Project management, analytical, and problem-solving ability

Verbal communication skills with a demonstrated ability to speak in group situations with clear and concise communication

Strong writing, editing, communication, presentation, organization, and planning skills

Ability to organize individual responsibilities for multiple tasks, resulting in the timely and accurate completion and delivery of tasks

Proficiency with word processing, flowcharts, and spreadsheet applications

Excellent interpersonal skills to foster cooperation amongst business partners and coordinate internal as well as external resource/workload

Regularly exercises discretion and independent judgment in the performance of his/her job duties

Ability to work with individuals from all levels of organization

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $51,000.00 – $85,500.00

Why VSP Vision?   
 
When you become a VSPeep, you join a group of thinkers, doers, adventurers, risk-takers, and boundary pushers who think outside the peripheral to develop products, programs, and services that help create a world where everyone can bring their best vision to life. Our goal to be a diverse, equitable, and inclusive company isn’t a fixed destination but rather a constant endeavor to learn, grow, and drive positive change. We strive continually to enhance the lives of each of our employees, members, stakeholders, and communities.  APPLY HERE

Campaign Coordinator, Local (New York)

The audio revolution is here – and iHeart is leading it!  iHeartMedia, the number one audio company in America, reaches 90% of Americans every month — a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service.  In fact, we have:

  • More #1 rated markets than the next two largest radio companies combined;
  • We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
  • iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;
  • We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
  • iHeartRadio is the #1 streaming radio digital service in America;
  • Our social media footprint is 7 times larger than the next largest audio service; and
  • We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale.  As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. 

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity.  Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.  At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:Do you love digital media and advertising? Would you like to execute ad campaigns for Fortune 500 companies? Unified is looking for a quick-thinking problem-solver to join our fast-growing Ad Ops team. Unified’s Digital Coordinators work alongside our team of Media Buyers assisting on high-velocity marketing initiatives across all verticals. We are a fast-paced, growing tech startup with a culture of autonomy and accountability, perfect for people who love making a visible impact.

What You’ll Do:

What You’ll Do:

• Assist in the creation, execution, and optimization of programmatic and social ad campaigns.

• Assist with mid-campaign and post-campaign reporting and other client services.

• Create and execute operations processes to ensure the successful delivery of campaigns.

• Beta test internal proprietary technology and provide recommendations and feedback.

• Provide targeting, budgetary, and other campaign recommendations to clients.

• Participate in weekly training, daily team meetings, quarterly company-wide meetings, and more.

• Work with and shadow members of different teams to gain a 360 perspective of the company.

What You’ll Need:

Who you are:

• Analytical. Organized. Results Driven. You get things done.

• Great with numbers but don’t want to work in finance.

• Great with excel but looking to use it in a dynamic way.

• Startup-ready. Not looking for a slow 9-5.

• Team-oriented. Problem solver. Cool under pressure.

• Life-hacker. Looks for ways to improve everyday life in ingenious ways.

• Sees the value of digital advertising and wants to work in the space.

Need to have:

• Demonstrated interest in digital media in personal or professional environment

• Working knowledge of Microsoft Excel and Google Docs

• Demonstrated ability to learn and work with new technology

• Ability to communicate with teams internally and clients externally

• Problem-solving mentality with a high attention to detail

• A can-do proactive attitude; you hate having nothing to do

Attachments

What You’ll Bring:

Compensation:

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

$21.15 – $26.44

Location:VIRTUAL, NY

Position Type:                                                                                             Regular

Time Type:Full time

Pay Type:Hourly

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

  • Employer sponsored medical, dental and vision with a variety of coverage options
  • Company provided and supplemental life insurance
  • Paid vacation and sick time
  • Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
  • A Spirit day to encourage and allow our employees to more easily volunteer in their community
  • A 401K plan
  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
  • ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more! APPLY HERE

Campaign Coordinator (California)

The audio revolution is here – and iHeart is leading it!  iHeartMedia, the number one audio company in America, reaches 90% of Americans every month — a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service.  In fact, we have:

  • More #1 rated markets than the next two largest radio companies combined;
  • We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
  • iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;
  • We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
  • iHeartRadio is the #1 streaming radio digital service in America;
  • Our social media footprint is 7 times larger than the next largest audio service; and
  • We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale.  As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. 

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity.  Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.  At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:We are looking for a Campaign Coordinator to join our growing AdOps team. This is an exciting opportunity for anyone with paid advertising experience, looking to do so at the highest level. This person will be an integral member of a growing team, working closely with Account Managers and publisher partners to meet client KPIs and always exceed client expectations.

What You’ll Do:

  • Execute paid initiatives across programmatic DSPs such as Appnexus and TradeDesk, as well as social platforms.
  • Utilize data to optimize for ROAS and LTV, with an emphasis on brand compliance and flawless execution.
  • Participate in process-building, with an eye on efficiency, safeguards, and continuous improvement.
  • Work with our product team by recommending design changes and enhancements to ensure the constant improvement of the Unified Platform.

What You’ll Need:

  • You have at least 1 year experience in hands-on-keyboard digital media buying at a major ad network, affiliate network, or ad agency. 
  • You have experience measuring and optimizing for performance on a CPA basis
  • You’re analytical, organized and results driven, with a focus on ROI.
  • You’re comfortable leading communications in client-facing and internal meetings.
  • You’re both a long-term and short-term problem solver, able to put out today’s fire while also addressing the root cause.
  • You’re startup-ready – not looking for a 9-to-5. You’re flexible and can adjust to a rapidly changing business.
  • You’re a life-hacker. You don’t need to be a coder, but using tech to save time and improve workflow is a must.

Need to have:

  • Experience with programmatic or social media buying in a professional environment
  • Good understanding of web technologies (pixels, HTML, javascript)
  • Strong proficiency with Microsoft Excel and Google Docs
  • Experience with website tracking tools such as Google Analytics and Ghostery
  • High level of accuracy and attention to detail
  • Professional maturity, integrity, discipline and a positive attitude

What You’ll Bring:

Compensation:

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

$20.48 – $25.60

Location:VIRTUAL, CA

Position Type:                                                                                             Regular

Time Type:Full time

Pay Type:Hourly

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

  • Employer sponsored medical, dental and vision with a variety of coverage options
  • Company provided and supplemental life insurance
  • Paid vacation and sick time
  • Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
  • A Spirit day to encourage and allow our employees to more easily volunteer in their community
  • A 401K plan
  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
  • ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more! APPLY HERE

Digital Advertising Coordinator (California)

The audio revolution is here – and iHeart is leading it!  iHeartMedia, the number one audio company in America, reaches 90% of Americans every month — a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service.  In fact, we have:

  • More #1 rated markets than the next two largest radio companies combined;
  • We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
  • iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;
  • We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
  • iHeartRadio is the #1 streaming radio digital service in America;
  • Our social media footprint is 7 times larger than the next largest audio service; and
  • We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale.  As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. 

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity.  Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.  At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:We are looking for a highly motivated Account Coordinator to join our fast-growing company and bring a positive attitude and a curiosity
What We Need:
We are looking for a highly motivated Digital Advertising Coordinator to join our fast-growing company and work in a holistic role focused on supporting the campaign execution and client relations teams.

DACs are responsible for working with both our team of Account Managers and our team of Campaign Managers to sustain and grow our clients advertising efforts. This will include assisting in: developing campaign strategy and ad targeting, building out client reporting and insights, executing campaign setups and optimizations and supporting our clients through the day to day client interactions with the Account Managers.

Candidates for this position are expected to excel in relationship building, have strong project management skills, a meticulous attention to detail, analytical skills, and the ability to thrive in a fast-moving and challenging environment.to learn to the Account Management Team. Account Coordinators are responsible for working with our team of Account Managers to make our clients happy. This will include: developing campaign strategy and ad targeting, building out client reporting and insights, and supporting our clients through the day to day client interactions with the Account Managers.

What You’ll Do:

  • Assist in the creation, execution and optimization of paid initiatives across social publishers, as well as programmatic DSP/SSP platforms such as Xandr, Groundtruth, Amazon
  • Assist in pulling platform data & preparing reports for clients and internal teams including campaign analysis
  • Assist in client relations, managing and supporting your clients as a day to day point of contact
  • Create and execute operations processes with an eye on efficiency, safeguards, and continuous improvement to ensure the success of both client teams and the ad operations team
  • Beta test internal proprietary technology and provide recommendations and feedback
  • Provide targeting, budgetary and other campaign recommendations to clients
  • Participate in weekly training, daily team meetings, quarterly company-wide meetings and more
  • Ensure client goals are met through proactive management and optimization

What You’ll Need:

  • Analytical, organized, and able to balance a variety of to-dos both long- and short-term
  • Not afraid of getting down and dirty with numbers and basic math
  • Great with excel and looking to use it in a dynamic way
  • You’re analytical, organized and results driven, with a focus on ROI
  • You’re comfortable speaking up in meetings and aren’t afraid to bring up ideas you have for improvement
  • Able to proactively solve problems before they arise
  • You’re flexible and can adjust to a rapidly changing business
  • Sees the value of digital advertising and wants to work in the space
  • You monitor the latest trends in social and digital advertising including advertising formats, channels and technologies to keep up with the industry

Need to have:

  • Demonstrated interest in digital media in personal or professional environment
  • Working knowledge of Microsoft Excel and Google Docs
  • Demonstrated ability to learn and work with new technology
  • Ability to communicate with teams internally and clients externally
  • Problem-solving mentality with a high attention to detail
  • A proactive attitude and a willingness to lend a helping hand wherever needed
  • High level of accuracy and attention to detail
  • Demonstrable analytical skills

What You’ll Bring:

Compensation:

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

$20.48 – $25.60

Location:VIRTUAL, CA

Position Type:                                                                                             Regular

Time Type:Full time

Pay Type:Hourly

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

  • Employer sponsored medical, dental and vision with a variety of coverage options
  • Company provided and supplemental life insurance
  • Paid vacation and sick time
  • Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
  • A Spirit day to encourage and allow our employees to more easily volunteer in their community
  • A 401K plan
  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
  • ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more! APPLY HERE

Content Writer, Innovation Office

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we’re proud to be one of FORTUNE 100 Best Companies to Work For® and World’s Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description

Can you translate complex concepts into relatable yet intelligent stories? Do you love researching, learning, and telling a good story—whether you’re surveying the current state of GenAI or predicting the future of work? ServiceNow’s Innovation Office is looking for a talented storyteller to create diverse content about how technology is shaping the way we work and live.

You’ll get to:

  • help develop immersive executive briefing experiences by collaborating with technology experts, engineers, and designers;
  • interview some very smart folks in order to synthesize vast amounts of information into effective presentations, video scripts, and other storytelling formats;
  • generate fresh story ideas that examine the current business and tech landscapes from various vantage points and develop compelling stories in various formats (e.g. video, articles, etc.)
  • work with a dynamic team of designers to build multimedia assets;
  • use and defy traditional narrative arcs in order to craft engaging stories about business and technology;
  • write thought leadership pieces that C-suite leaders will actually want to read;
  • and influence the ServiceNow Innovation Office’s ambitious content roadmap.

Qualifications

You are an expert in:

  • creating a wide array of content, including video scripts, presentations, and articles;
  • educating a wide range of audiences;
  • researching a wide range of topics and interviewing subject matter experts;
  • collaborating with stakeholders and practitioners of diverse disciplines;
  • juggling multiple projects—and always delivering on time;
  • and independently starting and pursuing storytelling projects.

Ideally, you have:

  • a proven track record of roll-up-the-sleeves resourcefulness and motivation to get every project finished according to shifting workloads in a high growth, ever-changing environment;
  • 3+ years of relevant work experience, especially in journalism, communications, or B2B marketing;
  • a knack for helping subject matter experts unpack their expertise into comprehensible content;
  • an ability to visualize complex topics and create multimedia assets;
  • superb research, interviewing, editing, and visual storytelling skills;
  • meticulous organization and collegial, collaborative spirit;
  • quick learning skills and willingness to get geeky at times with tech subjects;
  • a sixth sense of societal and business trends of the moment.

Previous tech experience is useful, but not required. The ability to quickly grasp new concepts, however, is a must. We are interested in what you can do, more than what you have done.

Please apply with a curated portfolio of three pieces of content, each in a different format (e.g. one video script, one multimedia project, and an article). APPLY HERE

Administrative Assistant

FuturePlan is the nation’s largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service, innovation and expertise to a fast-growing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals, 60 actuaries, and one of the industry’s largest in-house ERISA teams. Learn more at FuturePlan.com.

As the administration assistant for the support group, you are responsible for assisting the Accounting and Support Department in completing ongoing projects by the administration and installation department.

Responsibilities:

  • Prepare the Welcome Kit with templates in a timely manner to send out to clients and related contacts.
  • Compile each file with appropriate docs.
  • Prepare DocuSign to send docs for signature.
  • Assist with e-filing 5500’s
  • Cover the support team as needed
  • Review questionnaire and ‘new plan’ information from the sales team
  • Correct or obtain required/missing information or documents from the salesperson if needed
  • Process plan terminations

Qualifications:

  • 2-year college or Associate Degree or relevant experience
  • Prior administrative experience
  • Conscientious, organized, and attentive to detail
  • Good telephone manners/skills
  • Ability to operate office equipment
  • Knowledge of Microsoft Word, Excel and Outlook
  • Must be able to multi-task and work well under pressure

We are proud to be an Equal Opportunity Employer

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. APPLY HERE

CHAT LINE Crisis Worker

PRS, Inc. is recognized as one of the 50 Best Nonprofits to work for in the US. We are a community-based nonprofit organization that serves individuals living with behavioral health care challenges and individuals who face life crises. PRS offers a culture where employees enjoy coming to work, are accountable, and can excel in the services they provide.

If you are looking to gain experience in mental health, working with diverse populations and supporting individuals in complex life circumstances, this is an ideal position. This position will benefit a candidate pursuing a graduate degree in Social Work, Psychology, or other Human Services specialties.

We are seeking Part-time and Full-time CHAT LINE Crisis Workers to join us as remote First Responders. You will answer local and national crisis hotline chats, and texts, including the National Suicide Prevention Lifeline. PRS CrisisLink is a nationally recognized Crisis Center of Excellence and Accredited Contact Center.

Part-time (16 hours) and Full-time (40 hours) shifts available

Remote work environment.

All shifts are in EST.

Afternoon- 12:00pm-8:30pm

Morning- 4:00am-12:30pm

Pay is $17/hour during training and increases to $20/hour upon completion of training.

(weekend/holiday availability required)

PRIMARY DUTIES:

  • Respond to crisis contacts (text or chat) by greeting clients and establishing rapport by being accepting, empathetic, objective, non-judgmental, non-directive, and responsive to the feelings of the callers or texter.
  • Explore the client’s emotional and mental state using active, positive, comforting, and problem-solving language; following established protocols; identifying warning signs; and assessing the degree of clients’ risk.
  • Provide referrals to resources; call for emergency medical treatment and/or police intervention, if necessary.

QUALIFICATIONS:

  • Experience in the medical field, mental health, crisis, populations with Developmental Disabilities or clinical knowledge preferred.
  • Undergrad in Psychology, Social Work or related field preferred.
  • Computer experience and proficient typing skills required.
  • Private space to work and hard-wired internet connection required.
  • Candidates are required to be 21 years of age.

TECHNOLOGY REQUIREMENTS:

As remote first responders, it is critical that all workers are equipped with technology that allows them to perform their role effectively and safety. To that end, below are the minimum technology requirements for running our phone system and documentation platforms.

  • Reliable ISP (Internet service provider) with a connection you can hard wire.
    • You can find basic directions for hard wiring your device HERE
  • PC Requirements (Directions for locating this information HERE)
    • Windows 7 or newer
    • 8 GB of RAM or greater
    • i5 processors, Ryzen 5 processor, or newer
  • Mac Requirements (Directions for locating this information HERE)
    • OS X 10.11 (El Capitan) operating system or newer
    • 8 GB of RAM or greater
    • Core i5 processor or newer
  • No Chromebooks as they do not have enough memory to run our systems

PRS has been recognized as one of the 50 Best Nonprofits to Work for in the U.S. and we are growing! Our vision is to change and save lives in our community by empowering hope, safety, recovery, wellness, independence, and community integration for adults living with behavioral health care challenges.

Workplace Safety Test Prep Writer

Job description
POSITION SUMMARY
We are looking for a smart, motivated workplace health and safety professional to create exceptional new practice question and answer content that will help test-takers succeed on the BCSP’s Associate Safety Professional exam. Outstanding candidates must be self-starters, willing and able to respond positively to constructive feedback, and able to commit to 15 hours per week. Writing and/or editing experience is preferred but not required.

ROLE QUALIFICATIONS
An ASP or CSP credential
Strong working knowledge of the following topics: safety management systems, ergonomics, fire prevention, industrial hygiene, occupational health, and environmental management
Strong written communication skills
Solid working knowledge of mainstream word processors (Microsoft Word, Google Docs, etc.)
DETAIL OF RESPONSIBILITIES
Perform diligent research, supporting and bolstering personal understanding of the content in order to communicate it effectively and thoroughly
Write high quality, unique practice questions and answer explanations to help us best serve customers
Work with our project managers to ensure submitted work meets required specifications
Respond quickly and positively to constructive feedback, making all necessary edits to submitted work
Provide weekly updates to demonstrate steady progress
COMPANY DESCRIPTION
Mometrix Test Preparation was founded in 2002 with a simple vision: to help test-takers cut through all of the fluff and distractions in order to get to the heart of exactly what it takes to succeed on the exam. We watched helplessly as too many of our well-qualified friends and relatives struggled to get into the school of their choice, or earn the certification necessary to get or keep a job, simply because they didn’t test well. We decided there must be a better way to prepare, so we made it our mission to give test-takers exactly what they need in order to maximize their potential. Our goal is for our study materials, coupled with diligent effort, to empower a test-taker to attain the highest score within their ability to achieve. We help people achieve their dreams by helping them overcome the testing hurdles necessary for them to get to where they want to be.

Our materials are available on every major digital platform and are distributed worldwide. Every year, millions of test-takers utilize Mometrix materials, including free online resources, study guides, flashcards, digital content, and apps for the web and smartphone.

We also have the largest catalog of any test preparation publisher, now offering over 3,500 products covering more than 1,500 different standardized exams. Keeping up with the constant changes in the many different exam markets we cover, our product development team averages more than 100 product updates each week. Mometrix study materials comprise a collection of over 174 million words, larger than the entire print history of TIME Magazine.

Mometrix is a privately-owned company based in the southeast Texas metropolitan area, with printing and distribution facilities in Tyler County, Texas. An A+ member of the BBB since 2003, we research, develop, produce and retail our test preparation products to test-takers all over the world. Our products are developed by experts in each test’s field of study to ensure the highest quality, most relevant content possible. We take very seriously that our customers trust us to give them the information they need in order to perform well on the exam and select only the highest qualified writers using a rigorous application process.

Job Types: Contract, Part-time
Salary: $20.00 – $40.00 per hour

Expected hours: 10 – 20 per week

Schedule: Choose your own hours

License/Certification:
ASP or CSP certification (Required)
Work Location: Remote
*This is a CONTRACTOR position open to anyone working in the US remotely.
Last update: 2023-12-01 08:06:17

Associate Writer, Points & Miles

The Points Guy is looking for an associate points & miles writer who will update, edit and refine our evergreen editorial articles as well as tackle quick-turn news stories to maximize revenue, enhance TPG’s search presence and deliver timely information to our millions of monthly visitors. This role requires excellent organizational and time management skills, the ability to pivot quickly based on changing priorities, and precise attention to detail. This person will collaborate closely with our SEO and trending teams to ensure they’re focusing on the highest impact stories to refresh while carving out time to cover important news related to loyalty programs, especially those of major credit card issuers, airlines and hotels.

The ideal candidate for this position is someone with a familiarity with SEO best practices as well as strong writing and editing skills. They should enjoy working in a fast-paced, energetic environment where hard work and initiative are valued and rewarded.

What you’ll do

  • Stay up-to-date on the major loyalty programs — including current credit card offers in the marketplace.
  • Write shorter, quick-turn news stories — often with a turnaround time of less than 60 minutes.
  • Collaborate with editorial team members to coordinate coverage plans that maximize impact on our audience.
  • Develop an in-depth understanding of the major loyalty programs.
  • Build relationships with key external contacts at major airline and hotel loyalty programs.
  • Pinpoint opportunities to streamline our content refresh process.

What we’re looking for

  • A team player who enjoys collaborating with others to solve problems, improve processes, and better meet the needs of the TPG reader.
  • A strong communicator who can clearly and succinctly communicate deadlines, deliverables, and opportunities for improvement in a cross-functional work environment.
  • A highly organized individual with the ability to manage multiple projects simultaneously and to prioritize their workload according to changing needs.
  • A fast learner who is willing to invest time and energy into learning about loyalty programs and travel rewards credit cards.
  • Strong research and writing skills with the ability to edit and rewrite on a deadline.
  • Foundational understanding of SEO best practices and ability to work closely with team members to optimize editorial content.
  • Good grasp of The Points Guy voice and style and the ability to enhance it on the posts for which you are responsible.
  • Familiarity with AP style and using content style guides.
  • Working knowledge of WordPress and HTML preferred.
  • Prior personal or professional experience with points & miles, credit cards and travel is a plus.
  • An overwhelming desire to HAVE FUN while educating and informing TPG’s audience about all things travel.
  • Bachelor’s degree or equivalent experience.

Even if you don’t meet all of the above requirements, we still want to hear from you!

Compensation

  • Cash Compensation Range: $42,000-$66,000*
    *Note actual salary is based on geographic location, qualifications, and experience. 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program

Who We Are

Over the last twenty years, Red Ventures has built a portfolio of influential brands, digital platforms, and strategic partnerships that work together to connect millions of people with expert advice. Through premium content and personalized digital experiences, Red Ventures builds online journeys that make it easier for people to make important decisions about their homes, health, travel, finances, education and entertainment. Founded in 2000, Red Ventures has 3,000 employees in 10 cities across the US, as well as in the UK and Brazil. Red Ventures owns and operates several large digital brands including Healthline, The Points Guy, Bankrate, MYMOVE, and Allconnect.com.

APPLY HERE

Writer-Reporter, Weekends

Job Description

I. Job Summary | Major goals and objectives.

PEOPLE digital is looking for a writer-reporter to join our weekend team, working from Thursday through to Monday. The ideal candidate will be based in Los Angeles and will be an integral member of our editorial team, providing content – not just over the weekend – but also on three weekdays. PEOPLE as a brand covers 16 different verticals, so this person needs to be comfortable writing everything from entertainment, royals and lifestyle content to crime, human interest and political stories. This is a fast-paced newsroom, so speed is essential, and an ability to handle a volume of 5-7 stories a day, while still delivering everything clean, sharp, and accurate. This person must also be fluent in SEO and analytics.


There will be opportunities to do interviews, contribute to the magazine, and cover occasional events. We want a self-starter who is not just a talented writer with an eye for a great story, but someone who is equally comfortable pitching ideas and picking up the phone to contact publicists, reps, police, etc. in a bid to obtain original reporting. Impeccable journalism standards are a must.

Work Schedule:

Saturday and Sunday: 8am to 4pm PST

Monday, Thursday and Friday 11am to 7pm PST

II. Essential Job Functions

Weight % Accountabilities, Actions and Expected Measurable Results

70% Write news stories on deadline during the weekends and three days a week

20% Report stories, conduct interviews

10% Pitch content

100%

III. Minimum Qualifications and Job Requirements

Education:

BA or BS (Preferable, not essential)

Experience:

2 years of experience writing for a high volume, digital news operation.

Specific Knowledge, Skills and Abilities:

• Strong organizational skills and a proven ability to work independently.

• Strong writing skills, impeccable journalistic standards, and attention to detail.

• Ability to respond quickly to breaking news.

• Strong basic reporting abilities.

% Travel Required (Approximate): None

ay RangeSalary: $45,500 – $65,000

The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith’s total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance. APPLY HERE

Senior Copywriter, Hardware

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Square is looking for a passionate Copywriter to join our hardware creative studio team. You will concept, collaborate on and craft copy across public web, owned channels, integrated campaigns, retail and packaging. Your work will help build awareness and brand affinity by increasing the growth of Square hardware and telling the Square story in a meaningful and engaging way.

Understand and evolve Square’s writing style, tone and brand identity across all channels, you will promote creative excellence in all the mediums you touch, including web, email, film, video, digital, print, retail and packaging. You will preserve and elevate the core traits of the Square voice to create a powerful connection between Sellers and the brand. You will work with our marketing partners (product marketing, strategy, brand, and channel marketing leads) to support their go-to market plans, determine how the voice is expressed, and find fresh ways to bridge their vision and the creative team’s work. 

You are conceptual, strategic, kind and inquisitive. This writer can share and sell ideas, desires and seeks feedback, and doesn’t mind pivoting. You sweat the smallest details, understand what it takes to develop and hone great creative content, excel in collaboration, get excited by best practices and style guides and appreciate that even the best writer needs a good editor. You understand the intersection between copy and design principles and know how to move work forward in tandem with your team. You see even the smallest projects in the scope of the entire brand and have an awareness of when to break rules and when to follow them. 

To be considered, you must provide a link to your portfolio.

You will:

  • Create well-thought-out and dynamic copy that stays true to and elevates Square’s brand identity.
  • Partner with designers and product marketing to develop creative.
  • Translate brand and product strategy into powerful and purposeful creative concepts.
  • Lead concept brainstorms, content and voice across different media and marketing channels, working with both the creative team and external agencies.
  • Understand market nuances and partner to localize content across all of Square’s geos.
  • Foster partnerships with program management and a cross-discipline team of designers, engineers, writers, product marketers, and strategists.
  • Champion brand standards and brand traits in all creative.
  • Maintain a high level of creative execution and always look for ways to grow.

Qualifications

  • 8+ years experience in either an agency or in-house brand.
  • Grammar, writing, proofing, and editorial skills.
  • Experience developing integrated marketing campaigns.
  • Impressive storytelling skills with a talent for shifting tone across multiple formats and channels.
  • An understanding of how to grow cross-functional relationships.
  • No problem ideating and influencing creative brainstorms. 
  • A knack for distilling big ideas into a handful of words.
  • An understanding of strategy and how it translates to creative.
  • Confidence in articulating and presenting ideas.
  • Familiarity with new and traditional channels and media.
  • Experience partnering with copywriters, designers, engineers, program managers and product marketers.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $152,100 – USD $185,900
Zone B: USD $141,500 – USD $172,900
Zone C: USD $133,800 – USD $163,600
Zone D: USD $121,700 – USD $148,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. APPLY HERE

Newsletter Writer (Project-Based)

BuzzFeed, Inc. (Ticker: BZFD) is home to the best of the Internet. Across food, news, pop culture, and commerce, our brands drive conversation and inspire what audiences watch, read, buy, and obsess over next. Born on the Internet in 2006, BuzzFeed, Inc. is committed to making it better: providing trusted, quality, brand-safe news, and entertainment to hundreds of millions of people; making content on the Internet more inclusive, empathetic, and creative; and inspiring our audience to live better lives. We’ll continue to recruit the best founders and creators to join us in this mission, with more additions like Complex Networks and HuffPost to come.

Business Area: Content
Job Category: Editorial

Hourly: 
The contractual minimum hourly pay for this position is $18.00–$30.00

BuzzFeed Inc. is committed to fair and equitable compensation practices. We reserve the ability to adjust the final compensation for this role based on the final candidate’s experience, skillset, certifications, and geography.

The Role

BuzzFeed is currently seeking a dynamic and creative Freelance Newsletter Strategist to play a pivotal role in bolstering our newsletter and messaging/retention strategy. This is a remote opportunity. You must be located in the United States to apply. 

As a Freelance Newsletter Strategist, you will take on substantial projects with a midterm outlook. These responsibilities encompass efficiently handling subscriber unsubscribe requests, generating comprehensive reports to empower our Sales team, and promptly addressing inquiries regarding the performance data of current, past, and potential future campaigns.

Beyond these essential tasks, we are looking for an individual with a fervent enthusiasm for the art of writing, editing, and crafting BuzzFeed Media Brands’ newsletters. This role also presents an exciting opportunity to curate stories specifically tailored for the email inbox environment, brainstorm innovative newsletter formats and enhancements, and oversee strategic collaborations with handpicked vendors to expand our newsletter audience and elevate engagement.

Your dedication to understanding and serving our diverse audiences, delivering the content they adore, and your eagerness to be part of a progressive and fast-paced media organization, make you an ideal fit for this position. Join us in shaping the future of media at BuzzFeed.

You Will

  • Maintain and manage newsletter subscribers as well as field ongoing privacy-related requests.
  • Create performance tracking reports to circulate among internal stakeholders such as sales and accounting. 
  • Write and produce editorial newsletters under BuzzFeed Media Brands.
  • Participate in growing our core BuzzFeed newsletter KPIs (e.g., total subscribers, total clicks, and average user lifetime days). 
  • Ideate, experiment, and test new formats as well as content areas that resonate with our newsletter audience.
  • Work with our Audience Development team to track performance of newsletters, and use data analytics to share learnings with the team.
  • Be our eyes and ears on the social web: stay up-to-date with Internet and pop culture trends.

You Have

  • 2+ years experience in an audience development and/or copywriting and/or content role.
  • Shareable and conversational writing and editing skills, including strong spelling, grammar, and attention to detail.
  • Ability to communicate complex ideas and work efficiently with the larger team. 
  • Ability to handle a variety of roles, including creating content and growth strategies for newsletter products.
  • Curious and willing to do deep research and analysis of what newsletter products are working and which ones are not. 
  • Ability to take the perspectives of others and collaborate with lots of players on a growing team. 
  • An understanding of engagement and content performance metrics.
  • A genuine love for the internet!

You can expect:

  • A supportive, inclusive atmosphere on a team that values your contributions
  • Opportunities for personal and professional growth through work experience, offerings from our in-house Learning @ BuzzFeed team, our Employee Resource Groups, and more. APPLY HERE

Senior Medical Writer

As our new Senior Medical Writer your purpose is to provide medical writing for clinical and regulatory documentation required for the conduct and submission of results of clinical trials.

Job Description:

The Senior Medical Writer will interact with other medical writers, document managers, document quality reviewers, and cross-functional teams (e.g., SMT, CDT, process improvement committees), in order to create/author/manage documentation required to support clinical trials and regulatory submissions. Successful candidate will participate in cross-functional teams and influences decision making. They may lead strategy discussions related to document development and make recommendations for process improvements within department and participates in discussions to implement change.

Principal Accountabilities

·       Independently prepares moderately complex clinical documents for one or more programs; coordinates preparation of clinical documents by other writers with minimal supervision

·       Represents department on clinical teams (e.g., SMT, CDT); leads document-related meetings; reviews statistical analysis plans and clinical data reports as needed

·       Mentors junior writers on departmental processes related to document preparation (e.g., planning document-related meetings, developing document timelines); reviews documents written by junior writers for content and format

·       Participates on departmental initiatives

Qualifications

·       Master’s required in a life science or health discipline. PhD preferred

·       1+ yrs. regulatory writing experience within a life science organization

·       Ability to interpret data within a specific therapeutic area (neuroscience ideal)

·       Solid understanding of standard clinical document types

·       Solid understanding of internal and external guidelines related to document preparation

·       Strong written and oral communication skills

·       Strong organizational and meeting skills

Additional Information

Why Biogen?

Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive. APPLY HERE

Content Marketing Manager

Tava Health is a fast-growing online mental health platform that is revolutionizing the way individuals access and receive mental health care. We partner with employers to provide convenient, affordable, and accessible mental health resources to their employees and dependents. Our mission is to break down the barriers of therapy and make mental health care more accessible to all.

As the Content Marketing Manager at Tava Health, you will play a crucial role in developing and executing the content marketing strategy to drive brand awareness, engagement, and lead generation. You will be responsible for creating high-quality, engaging content that resonates with our target audience, including blog posts, social media content, emails, and website copy.

We are looking for a highly creative and data-driven individual who is passionate about mental health and has a strong understanding of content marketing. If you are a proactive self-starter who thrives in a fast-paced environment, this role is for you.

Responsibilities:

  • Develop and execute the content marketing strategy to drive brand awareness, engagement, and lead generation.
  • Create high-quality, engaging content for various channels, including blog posts, social media, emails, and website copy.
  • Collaborate with the design and marketing teams to develop visual assets that complement the content.
  • Optimize content for SEO and track performance using analytics tools.
  • Stay up-to-date with industry trends and competitor activities to inform content strategy.
  • Manage the content calendar and ensure timely delivery of content.
  • Work closely with the growth and sales teams to align content with business objectives and target audience needs.

Requirements

  • 4+ years of experience in content marketing or social media content creation and management.
  • Bachelor’s degree in Marketing, Communications, or a related field.
  • Proven experience in creating compelling blog content.
  • Experience with Hubspot, Webflow, ABM, and marketing automation tools.
  • Exceptional writing and editing skills.
  • Strong understanding of content marketing best practices and SEO principles.
  • Proficient in using content management systems and analytics tools.
  • Data-driven mindset with the ability to track and analyze content performance.
  • Experience in the healthcare or mental health industry is a plus.
  • Excellent project management skills with the ability to manage multiple priorities and meet deadlines.
  • Strong communication and collaboration skills.

This full-time position offers the opportunity for stock options and commission. Day-to-day work is currently being done remotely. APPLY HERE

Copywriter / Ghostwriter (Talent Brand)

We are seeking a writer to become the voice for Duo the Owl’s presence in recruiting-related spaces. As a member of our Talent Brand team, you are someone who knows the recruiting industry inside and out, and how to use social platforms to reach candidates.

The ideal candidate is highly creative, self-motivated, and has excellent written communication skills.

What you’ll do…

  • Create entertaining, relevant content for Duo the Owl’s candidate profile in recruiting-related spaces
  • Identify talent influencers who are users of our product and write recommendations for them
  • Propose new strategies for how Duo can best show up in online spaces
  • Speak to talent communities in different functions

What we’re looking for…

  • Demonstrated experience in a prior talent acquisition role and understanding of what motivates candidates
  • Content creation experience – you know what works and what doesn’t
  • In-tune with social conversations related to work, jobs, and labor, even before they hit
  • A people-first mentality with some fun thrown in

Please submit a portfolio of work. APPLY HERE

Content Creator (Talent Brand)

We are seeking a creative Content Creator to create video content for Duolingo’s social media presence on LinkedIn, YouTube Shorts, TikTok, and Instagram Reels. As a core member of our Talent Brand team, you are someone who lives on the For You Page and loves creating content that engages, entertains, and inspires.

The ideal candidate is highly creative and self-motivated, has excellent communication skills, and collaborates well with others.

Please share your portfolio link when applying to this role.

What you’ll do…

  • Create entertaining, iconic content for Duolingo’s social media that people want to work at Duolingo
  • Work on crafting content that speaks to specific talent communities, including Engineering, Product, Design, Marketing, and more
  • Conceptualize, script, produce, and shoot short-form video content for our social channels that is specific to reaching potential candidates who want to work at Duolingo

What we’re looking for…

  • 2-3 years social media experience for a major brand or creator
  • Video production experience – you’re intimately familiar with in-app creator tools across social platforms and know your way around a video editing software like Adobe Premiere
  • In-tune with job / work trends, even before they hit; ability to respond ASAP to trends/memes to capitalize on those opportunities

Exceptional Candidates:

  • Are proficient in multiple languages
  • Can dance in a mascot suit
  • Have an interest in applying marketing and social media efforts to the talent space. APPLY HERE

Academic Support Coordinator

The Academic Support Coordinator will provide administrative and academic support to the Online Division to include Online Graduate Nursing resulting in increased student satisfaction by researching and analyzing data; preparing reports, providing support in various initiatives that include but are not limited to student success initiatives and academic accreditation and compliance projects.

The Academic Support Coordinator reports to the Associate Dean of Online Graduate Nursing and the schedule is Monday-Friday day time hours.

This is a full-time, benefits eligible, partially grant-funded opportunity for one and a half years and is expected to institutionalize into a long term position.

EDUCATION and/or EXPERIENCE:

Required

  • Two or more years of experience in an fast paced administrative working environment

Preferred

  • Experience in an online education environment desirable
  • Bachelor degree preferred

PRIMARY DUTIES & RESPONSIBILITIES:

Online Nursing Support

  • Assist with faculty documentation and reminders/credential reports required for prelicensure programs
  • Reports related to certification pass rates for the MSN programs and NCLEX for pre-licensure programs
  • Manage updates of documents for clinicals to include clinical guides, clinical encounters, and clinical documentation.
  • Assist with Invoices
  • Assist with reimbursements
  • Assist with accreditation documents for CCNE and ACEN

Administrative Duties

  • Monitor New Faculty Orientation completion.
  • Create and maintain current faculty credential report for active faculty.
  • Monitor and update the tracking spreadsheet for faculty course assignments.
  • Collect, create, and maintain (active, staff, and termination) documents for faculty files.
  • Monitor professional development activities completed by faculty to ensure compliance.
  • Monitor faculty course observations completion to ensure

Department Support Duties

  • Assist the Online Division in preparation of reports for accreditation projects and department metrics.
  • Assist the Online Division in creation of forms, policies, and procedures supporting online departments in successful completion of applicable job duties
  • Act as the quality assurance and compliance contact for ensuring academic project timelines and content is meeting expectations.
  • Provide management reports as requested to determine functional effectiveness and opportunities for improvement.
  • Help supervise initiatives as directed by the Associate Provost/Dean of Online Learning.

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect.  It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. APPLY HERE

Audit Processing Specialist

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country. 

JOB DESCRIPTION: 

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. 

Our Audit Processing Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential. 

Type of RoleFULL-TIME 

Location: Remote

Entry level job duties include but not limited to: 

  • Preparing and sorting documents for data entry. 
  • Manipulating and deduplicating excel lists.  
  • Identifying client and patient matches within our computer system. 
  • Entering data into database software and checking to ensure the accuracy of the data that has been inputted. 
  • Resolving discrepancies in information and obtaining further information for incomplete documents. 
  • Reports directly to Quality Control/Data Entry Manager Team Lead and ROI Manager 
  • Completes Data Entry of all requests 
  • Records any relevant notes on specific requests for further/proper handling throughout the request life cycle 
  • Identify and accurately classify each request 
  • Uphold HealthMark Group’s values by following our C.R.A.F.T. 
  • Work quickly to meet the high-volume demand 

Requirements: 

  • Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career) 
  • Attention to detail 
  • Knowledge of grammar and punctuation 
  • Ability to work to time constraints 

Pay- 15-16.00 per hour  APPLY HERE

Data Entry Operator – Work from Home

Job Details
Description
DATA ENTRY OPERATOR – REMOTE
Systems & Methods, Inc. (SMI)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 52nd year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Position Overview

The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.

Required Skills:

Must maintain a general understanding of policies and procedures
Possess strong interpersonal skills using tact, patience and courtesy
Maintain the ability to collect, research, organize and analyze data
Possess the ability to work as a team member, but also independently at times with limited direction
Successful at working in a fast-paced environment
Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines
Required Experience:

High School Diploma or equivalent required
At least one-year prior experience in the areas of data entry or other related field. Will accept an equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
Must be proficient in data entry skills including keyboard, mouse, 10 keypad
Basic knowledge of Microsoft Office
Successful candidate must be able to work the following schedule:

Monday: Starting time 4:00 am ET

Tuesday – Friday: Starting time 4:30 am ET

Must reside in one of the following states for consideration:
AL, FL, GA, MO, NC, OH, SC, TN, TX WV

Must have a Private area to work and space to set up equipment and High-Speed Internet connection.

Contingent on passing background check and drug test.

Payrate: $14.25

Perks:

Work From Home!!!
Paid Training
$$$ Bi-annual Bonuses to those Who Qualify*! $$$
Health Club Reimbursements
Career Growth Opportunities
Wear Your PJs, Holiday Gifts, Drive-Thru Lunches
Exciting, Fun and Supportive Virtual Work Environment
Coworkers Who Feel Like Family; We celebrate you!

Content Moderator

We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom.

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.

Content moderators are crucial in the process of ensuring the safety and functionality of online platforms that rely on user-generated content. They have to review massive amounts of textual, visual, and audio data to judge whether it complies with the predetermined rules and guidelines for the safety of a website.

Content Moderators help platforms uphold their Trust and Safety programs — and ultimately, provide real-time protection for their user base. Their efforts are focused on removing inappropriate and harmful content before it reaches users.
What does a day in the life of a Content Moderator look like?
Moderate posts (text and images), comments (text), episodes, and various content for users/customers
Proofread, review and edit documents for accurate use of grammar and content​
Deliver high-quality content review
Consistently and accurately​ Review, maintain and curate data​
Reply to customer questions on your social media posts, blogs and forums
Protect your social media page’s users from inappropriate content or harassment
Promote a strong and positive community for your brand
Protect your social media page’s users from inappropriate content or harassment
Use software to monitor content for certain words or image types, then make human judgments about the content
Determine if a user’s post meets the guidelines of the platform and the group
Remove offensive posts, offensive language, and spam comments
What are the required qualifications of a Content Moderator?
At least 1 year experience in content moderation
Knowledge or experience with Discord and/or NFT is a plus
Proficient in Zendesk and MS Teams
Unbiased decision making skills
Excellent English Communication skills
Detail Oriented
Must be authorized to work in the Philippines
Having these qualifications are helpful, but not required
Experience in media/discord content moderation
Accuracy and efficiency with very good organizational skills and ability to manage tasks simultaneously
Demonstrates the ability to work as part of a team adding a positive attitude and business focus
Required personal computer/laptop specifications and internet speed
Processor: Intel i5 or equivalent Ryzen 5
RAM: 8 GB
HDD: 250GB
Windows 10 Pro / Windows 11 Pro Operating System: Must be Genuine License
Windows OS build model 21h2 and up
Sound card and video card (built-in is okay)
Minimum 19″ of Monitor, preferably 22″
USB Headset
Internet Speed at least 25MBPS or higher
***Mac Os, Macbooks do not qualify
PERSONAL DATA CONSENT DEED – (Employees and Prospective Employees). This Consent Deed outlines how your Personal Data will be managed in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173 or “DPA”) which strives to protect the personal data of individuals. Please read the full Consent Deed here -http://bit.ly/DPASN2 (copy the URL and paste it to a browser to see).

By submitting your application, you fully understand that you are giving consent to the disclosure and sharing of my Personal Data to the Data Processor for the purposes stated herein. You are also giving your consent to the disclosure and sharing of your Personal Data to the Data Processor for the purposes stated herein.

Ninja Perks and Benefits
● Competitive compensation
● Adherence to government-mandated benefits
● Retirement Savings Program with Company Matching
● Life Insurance
● HMO on day 1
● Paid time off, birthday leave
● Bonus and incentive plans
● Opportunities for skills training and personal and professional development
● Employee Referral Program

Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?

Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

Navigator Data Associate (Data Entry Clerk) PST Hours Only

Description:
The primary function of this job is to post and update Requests for Proposals (RFPs), Invitation to Bid (ITB), Awards and other similar type solicitations commonly referred to as “bids” to the Digital Government Navigator (DGN), and the Digital Education Navigator (DEN).
Skills and qualifications:
Highly organized in order to handle high volume workload
Willingness to learn the technical information necessary to perform the needed functions of the job such as rules pertaining to many different types of jurisdiction’s procurement websites, IT categorizations and definitions
Ability to work quickly in searching websites, reviewing documents, and posting items to the various Navigators
Proficient and accurate typing skills
Highly detail oriented
Good communication and interpersonal skills with both manager and teammates
Familiarity with basic Microsoft Office suite programs particularly Word, Excel and Outlook
Ability to navigate Government websites to learn necessary information
Must be in a work environment with reliable Internet access
Salary:
$18.00/hr

Data Entry Specialist

Job Details

Job Location

Remote – Oklahoma City, OKRemote Type

Fully RemoteSalary Range

$12.00 – $13.00 Hourly

Description

Who We Are

Claims Management Resources (CMR) adjusts and recovers property damage claims for governmental agencies and self-insured organizations in the utility industry.

We are in the business of subrogation – companies trust us to recover payments on damage claims so that the party who damaged their property is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs.

Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success

We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. We’re also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance. 

Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere. 

Who We’re Looking for in a Data Entry Specialist

We’re looking for someone who can positively interact with our customers as well as other employees. As a Data Entry Specialist, we expect you to process utility property and damage claims in accordance with CMR’s established guidelines and procedures. 

On a Typical Day as a Data Entry Specialist, You’ll

  • Verify that data is accurate and complete
  • Analyze information to determine the correct party is being billed
  • Record claim information via data entry into CMR’s customized software applications
  • Respond to client requests for information via email and telephone
  • Respond to internal requests for information via internal request workflow
  • Communicate with co-workers, management and clients in a courteous and professional manner

Tiered Support Bonus System 

The following bonus structure is based on total fees generated across CMR during the month. Bonuses are paid per pay period on the paycheck following the period in which it is earned. This is additional money earned for simply doing your job!

  • Level 1 = $90
  • Level 2 = $130
  • Level 3 = $175

Qualifications

Required Skills

  • Excellent attendance and punctuality
  • Accurate data review and data entry skills
  • Good communication (written and verbal) and interpersonal skills
  • Time management and ability to prioritize work
  • Basic to Intermediate knowledge of Microsoft Office Suite
  • Ability to work independently with minimal supervision

Education and Experience Requirements

  • High School diploma or equivalent
  • 2 years of clerical and/or data entry experience strongly preferred

Okay, But What are the Perks

  • Paid time off as well as paid holidays
  • Paid company half days when we reach our goals throughout the previous month
  • Christmas bonus
  • CMR pays $50/month towards your internet service costs
  • Comprehensive menu of benefits, including medical, dental, and vision insurance
  • Matched 401K plan 
  • CMR has been distinguished as a Top Workplace by The Oklahoman four years in a row! 

Revenue Operations Specialist II

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

We are seeking a highly skilled and motivated Senior Revenue Operations Specialist to join our dynamic team. As a Senior Revenue Operations Specialist, you will play a crucial role in optimizing our revenue operations processes and driving revenue growth for our organization.

What you’ll do:

  • Manage all third-party invoicing and reconciliations.
  • Serve as billing lead for the build-out of new business initiatives (especially billing related).
  • Own other accounting responsibilities including journal entries, account reconciliations, reporting etc.
  • Collaborate with cross-functional teams, including engineering, IT, legal, finance, and sales, to streamline revenue operations processes and ensure alignment across departments.
  • Drive the continuous improvement of revenue operations OTC process automation (specifically in reporting and metrics).
  • Support month end close and financial reporting as needed.

What we’re looking for:

  • Minimum of 5+ years of experience in revenue accounting or a similar role.
  • Strong analytical and problem-solving skills, with the ability to analyze complex data sets and draw actionable insights.
  • Strong business acumen and understanding of revenue accounting best practices.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Proficiency in using CRM and revenue operations tools, such as Salesforce, Oracle, or similar platforms.
  • Detail-oriented and highly organized, with the ability to manage multiple projects and priorities simultaneously.
  • Understanding of SOX compliance and accounting controls.
  • Familiarity with Tableau and Snowflake is a plus.

Relocation Statement:

  •  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$79,050—$163,000 USD. APPLY HERE

Systems Operation Analyst

Company: Under Armour

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company’s values – Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality – serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we’re here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team’s mission of being the best. With us, you get the freedom to go further – no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

Purpose of Role

The Operations Analyst is responsible for contributing to an unrivaled service experience for our customers.  Using industry leading tools, you will lead initiatives that strive to make every customer touch point a rewarding experience that reinforces and builds brand loyalty.  You will help setup programs that establish a culture of improving efficiency and share consumer feedback to the larger UA team to help guide process improvement, product, and service offerings.
  

Your Impact

  • Participate in the design and implementation of performance standards. 
  • Evaluate and monitor customer contact drivers and report out to UA leadership.
  • Support Telephony and IVR upkeep and enhancements to drive continuous improvement
  • Monitor Telephony systems to ensure consistent performance
  • Ensure Hours of Operation are accurate across various campaigns
  • Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful  performance data insights.
  • Use KPI data to compile and track performance at both the team and individual levels   
  • Collaborate with the Contact Center Leadership and Training partners to evaluate current and on-going training needs based on contact monitoring data. 
  • Participate in training programs for new and current teammates. 
  • Partner with Operations Team to gather contact data, reporting out on KPI’s on a daily and Weekly basis 
  • Share trend data and solutions regarding customer needs, quality standards, and coaching opportunities with customer service leadership team improve the overall quality of contacts. 
  • Attend weekly meetings and report on the issues of the week so all teammates are in alignment
  • Monitor intraday performance in queues to ensure Service Levels and allocation is achieving balance across operations and channels
  • Monitor agent behaviors to optimize efficiency 
  • Support the Operations team in technical onboarding of new hires and upkeep systems
  • Partner with IT to troubleshoot agent system issues to ensure business continuity
  • Support agents experiencing Telephony issues, partner with leadership to solve issues
  • Coordinate and facilitate contact calibration sessions for contact center staff
  • Organize and direct focus groups to solicit feedback from customer service representatives. 
  • ·Ensure staffing is aligned with volume across multiple channels of communication: phone, chat, and Web to case, as needed

Qualifications

  • Exceptional oral, written, and interpersonal communication skills including the ability to summarize and report on data, influence and negotiate, and present information to various levels within the organization. 
  • Ability to actively listen, synthesize information, and present thoughts to teammates in a constructive, actionable way. 
  • Ability to excel in a fast-paced team environment, manage multiple priorities, and meet deadlines. 
  • Ability to evaluate contact center processes, make recommendations on how to improve, and measure success. 
  • Intermediate level of knowledge/expertise with Microsoft Office software (Word, Excel, Outlook, PowerPoint) 
  • Intermediate level knowledge in Salesforce, Five9, and Qualtrics preferred 
  • Experience in Telephony and IVR Support preferred 
  • Familiarity with KPI’s such as Service Levels, Average Handle Time, and Average Speed of Answer
  • Education and/or Experience
    • Bachelor’s Degree preferred or equivalent work experience
    • 3-5 years Contact Center experience
    • Data Analysis experience preferred

Workplace Location

  • Location: Remote
  • Return to Work Designation: Remote

Base Compensation

 $19.90 – $27.36 USD

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual’s relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

Benefits & Perks

  • Paid “UA Give Back” Volunteer Days: Work alongside your team to support initiatives in your local community.
  • Under Armour Merchandise Discounts
  • Competitive 401(k) plan matching.  
  • Maternity and Parental Leave for eligible and FMLA-eligible teammates
  • Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being.  APPLY HERE

Contract Specialist, CARB

CALSTART develops and implements large-scale zero-emission transportation solutions with businesses, governments, and organizations to mitigate climate change, and support economic growth.

For over 30 years, it’s been CALSTART’s mission to develop, assess, and implement large-scale, zero-emission transportation solutions to mitigate climate change and support economic growth. CALSTART works with businesses, organizations, governments, and communities to create real-life impact toward clean air and equitable access to clean transportation for all. CALSTART provides scientific, technical and policy support for regulatory development and clean technology and infrastructure acceleration.

The Role:

CALSTART is seeking a Contract Specialist for our Accounting and Finance team. This role will assist with a wide variety of procurement and contracting duties. In addition, the Contract Specialist will manage contract development, ensure that insurance and legal requirements are met, and maintain internal processes and records. This work will directly impact how CALSTART engages contracts at the Federal, State, and regional levels. Join us. “We are changing transportation for good.”

What you will do:

  • Prepare, draft, and edit contracts, subcontracts, subrecipient agreements, consulting and service agreements, task orders, teaming agreements, amendments, MOUs, etc.
  • Ensure that all legal, insurance, and other requirements are met before contract execution.
  • Manage contracts in progress, obtaining risk assessments, reviewing procurement submissions, and approving contract invoices for payment.
  • Prepare reports, recording documents, and maintaining the contract log and filing system.
  • Review and analyze existing contracts to ensure compliance with terms and conditions
  • Provide ongoing assistance to staff on contract development and compliance issues
  • Compile necessary information for the contract process through collaboration with other team members, fact-finding actions, and meetings.
  • Collaborate with program and finance staff to obtain relevant content required to write contracts, including preparing other applicable documentation and supporting materials.
  • Other duties as assigned.

What you bring to the table:

  • Bachelor’s degree in business, contract administration, procurement, or similar discipline, or equivalent years of work experience.
  • 3+ years of related experience in government contracting and compliance or a similar role.
  • Proficiency in Microsoft Office experience, specifically in MS Excel.
  • In-depth knowledge of government contracting, FAR, and other regulations specific to government contracting.
  • In-depth knowledge of procurement regulations, contract agreements, and legal terminology.
  • A proactive, solution-oriented approach to problem-solving.
  • Excellent written and verbal communication skills.
  • Strong editing skills with the ability to analyze and synthesize written material.
  • Outstanding negotiation and interpersonal skills with the ability to communicate effectively across all levels of the organization.
  • Proven ability to work independently and within a diverse team across numerous departments.
  • Excellent project management skills and ability to prioritize various work assignments and resources.
  • Ability to interpret financial data and review budgets.
  • Detailed-oriented with excellent analytical and problem-solving skills.
  • Ability to manage multiple projects, activities, and tasks, set priorities, and meet deadlines.
  • Flexible, self-directed, and responsible.

CALSTART values transparency and strives to provide as much information regarding compensation as possible. The complete salary range for this role is $62,000-$81,840. Pay for this role will typically be from $62,000-$68,200 as we determine pay based on several factors, including but not limited to job-related skills, qualifications, experience, education, internal equity and other factors relevant to job

We understand that not everyone will match the above qualifications 100%. If your background isn’t perfectly aligned but you feel you would be a great addition to the team, we’d love to hear from you.

We’re a tight-knit team of world-class scientists, engineers, business minds, and product designers who believe passionately in our mission and put our team ahead of self. We are committed to the continued development and growth of our employees and invest in your success!

We care about your personal well-being as much as your professional success and offer generous benefits to full time employees including: 100% company paid comprehensive health benefits for Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life Insurance, Retirement plan with generous company contributions, FSA for Health and Dependent Care, 3 weeks of vacation time in the first year of employment, 11 paid company holidays, paid sick time, paid family leave, and more! APPLY HERE

Data Integrity Representative (Remote – TX)

SWBC is seeking a talented individual to perform in-line quality control by reviewing, researching, and verifying all insurance updates and payments on escrow loans. This role interprets, sorts, and verifies accuracy of pertinent insurance data. This role makes necessary outbound calls and/or researching insurance carrier websites to verify and update insurance coverage and enters, edits, or modifies pertinent insurance and escrow payment data into AS400, LPS, Citrix, and FiServ database systems.
 

Why you’ll love this role:

In this role, you will help overall operations quality by performing inline quality control before updates can be locked into the system. If you enjoy thinking analytically and working behind the scenes, this is the role for you.


Essential duties include the following:

  • Validates and/or corrects insurance updates and escrow disbursement information by reviewing the Billing Edit Report for all daily escrow accounts to ensure entries are accurately, completely, and adhering to department procedures.
  • Resolves escrow disbursement discrepancies by researching the loan and making an outbound call to the insurance agency/company to obtain required information.
  • Disburses insurance premium payments manually for all FiServ and WebServices clients.
  • Makes necessary adjustments to insurance lines based on data found on reports, documents, or notes on AS400 history.
  • Reviews Exception Report for discrepancies and update AS400, FiServ, or WebServices as needed to ensure the client is receiving updated and current information.
  • Reviews the At-or-Near Expired Report to ensure all call attempts have been made and escrow payment information has been obtained to ensure payment is processed timely.
  • Reviews the Follow-up Database and Reconciliation Database to ensure the loan is processed correctly to include, but not limited to, researching, making additional outbound call attempts, obtaining payment information, contacting the client, opening a task on FiServ or WebServices, contacting the client for additional information, and the like.
  • Maintains the service level objectives for all task/CIT received from clients to include opening, researching, and closing of each task/CIT request.
  • Processes Escrow Rush payment requests received by email or WebServices Task function.
  • Provides follow-up on every escrow loan that received a cancellation notice for non-payment or with an unknown cancellation reason listed.
  • Assists with keying escrow exceptions as needed.
  • Performs time-sensitive account maintenance before and after account processing cycles.
  • Enters updates to the pertinent insurance data into the computer system in a timely manner ensuring accuracy, completeness, and adherence to department procedures.
  • Performs data processing/customer service functions in support of the SWBC Escrow Tracking Program with the highest degree of accuracy, quality, and efficiency.

Serious candidates will possess the minimum qualifications:

  • High School diploma or GED equivalent.
  • Minimum two (2) years of high-level data entry; researching, monitoring, and/or validating electronic files; or related experience
  • Experience within the insurance, mortgage, or banking industry preferred.
  • Knowledge of mortgage escrow accounts or homeowners insurance.
  • Intermediate to advanced computer skills to include databases, Microsoft Access, and MS Excel.
  • Strong organizational and analytical skills with attention to detail.
  • Strong verbal and written communication skills.
  • Excellent customer service skills.
  • Able to type 35 WPM accurately.
  • Able to operate most general office machines.
  • Able to sit for long periods of time while validating and/or entering data, or performing other sedentary duties.
  • Able to lift 10-20 lbs. of reports or other documents.

SWBC offers*:  

  • Competitive overall compensation package
  • Work/Life balance 
  • Employee engagement activities and recognition awards 
  • Years of Service awards
  • Career enhancement and growth opportunities 
  • Emerging Professionals and Mentor Program
  • Continuing education and career certifications 
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans 
  • Lucrative Wellness Program

Great People. Great Company. Great Place to Work.

SWBC is a diversified financial services company providing insurance, mortgage, and investment services to financial institutions, businesses, and individuals. Headquartered in San Antonio, Texas, SWBC employs 2,400 people nationwide.

At SWBC, you are not just an employee number, but a vital team member; each employee stands out and has the ability to make a direct impact at SWBC. We’re looking for the brightest and most creative to help introduce new solutions to new problems identified in the market and improve how our existing solutions can better help our users.  SWBC is a big proponent of nurturing the entrepreneurial spirit through mentorship, continuing education, internal career growth opportunities and having a platform to make meaningful changes come to life.  APPLY HERE

Clinical Pricing and Payments Manager (US-Remote) in Washington D.C., District Of Columbia

HOW MIGHT YOU DEFY IMAGINATION?

You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Clinical Pricing and Payments Manager

Live

What you will do

Let’s do this. Let’s change the world. In this vital role you will provide Clinical Trial Budget design, strategy and payment oversight to Clinical Study Teams at a study, product and therapeutic area level for the purpose of operationalizing a clinical study or program.

Key Responsibilities

  • Providing oversight at a Product or Therapeutic Area of pricing proposal creation for Clinical studies
  • Providing oversight of development and periodic monitoring of study level budget estimates
  • Budget strategy and design including fair market value guidelines
  • Providing oversight of payment system configuration including EDC to payment schedule mapping
  • Ensuring site budgets for studies within assigned TA / Product are tracked in Pricing & Payments database
  • Participating in team and department special projects as required
  • Maintaining knowledge and oversight for issues involving all therapeutic areas assigned

Provide Oversight and Coordination of all Pricing & Payment Activities for assigned therapeutic area including:

  • Pricing requests from Study Clients for original and/or amended protocols
  • Budget worksheet creation and corresponding documentation
  • Determining EDC payment triggers and build EDC budget mapping
  • Pricing and negotiation strategy
  • Site budget guidance to budget negotiators and Clinical Study Teams as needed
  • Clinical Trial Payment System (CTPS) configuration including rules for EDC payment triggers and approval rules for manual payments
  • Oversight of approval for site invoices and invoiceable payment requests for assigned studies within the CTPS
  • Creation of Payment Information Guide for each study and provide support for LOC where Payment Log Optimization Tool is used
  • Close out activities for sites paid via the CTPS and issue resolution with CTPS vendor for any site issues
  • Maintenance of study specific status trackers for assigned studies

Department metrics and related data

  • Primary point of contact and responsible for budget oversight and true up of patient cost budgets at the study and therapeutic area level
  • Preparation of ad hoc reports relating to dept metrics, performance, or other data for management, as needed

Systems and vendor support

  • Provide oversight and assistance as needed with technical requirements and vendor relationship management for systems used, including management of vendor agreements and upgrades

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Manager we seek is a person who can provide oversight and coordination of Clinical Trial Payment System, day to day operational delivery and reporting activities with these qualifications.

Basic Qualifications:

Doctorate degree

Or

Master’s degree and 2 years of clinical pricing and payment experience

Or

Bachelor’s degree and 4 years of clinical pricing and payment experience

Or

Associate’s degree and 10 years of clinical pricing and payment experience

Or

High school diploma / GVP and 12 years of clinical pricing and payment experience

And

Previous direct managerial and/or leadership experience

Preferred Qualifications:

  • BA/BS/BSc in Finance or Accounting
  • 7 years work experience in financial support or contract administration role
  • Experience working in a global, matrix organization
  • Proficiency in anticipating and resolving problems
  • Knowledge and experience with statutory regulations surrounding principles of fair market value and payments to investigators
  • Familiarity with Fraud and Abuse statutes, False Claims Act, Foreign Corrupt Practices Act and general pharmaceutical industry guidelines Requirement 1

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible. APPLY HERE

Tax Analyst

Apogem Capital is a leading alternatives investor, with decades of experience investing in the middle market and approximately $39 billion in assets under management. By offering a full range of capital solutions, Apogem delivers innovative solutions to private equity sponsors and portfolio companies while generating access to highly sought-after opportunities for our clients. With offices in New York, Chicago, and Richmond, we pride ourselves on attracting and retaining the best talent by offering a collaborative culture, opportunities for career development and growth, and competitive benefits. Bring your passion for investing, client service, or operations to grow with Apogem.

Apogem Capital is seeking a Tax Analyst to join their Tax Team, focusing on tax planning and compliance for Private Credit Funds managed by Apogem Capital. Tax Analyst will support Tax Manager and will be involved in handling US Federal, States, and Foreign tax matters. Our Tax Team works closely with Accounting, Legal and Investment Team and also works with portfolio companies on a regular basis. The tax team is supported by outside advisors, including law firms and Big 4 accounting firms. 

­

Responsibilities:

  • Assist in the process of reviewing deliverables prepared by the outside tax preparer including supporting workpapers and associated schedules
  • Compile tax data and collaborate with the outside tax preparer to achieve the common goal of timely and accurately filing all deliverables; responding timely and effectively to any questions that arise
  • Participate in tracking partnership and partner tax basis
  • Assist with tracking underlying portfolio company basis and perform true up/final year calculations needed
  • Analyze financial statements/trial balances to determine necessary tax adjustments
  • Assist with responding to investor requests

Qualifications:

  • Must have 2-4 years tax experience from a reputable CPA firm and/or relevant industry experience
  • Must have knowledge of tax accounting including partnerships, tax allocations, and management fees and incentive fees
  • Must have a familiarity with tax and accounting issues within the asset management industry and investment products including FoF, Private Equity, Credit & Partnership vehicles
  • Must be self-motivated and have the ability to perform under tight deadlines with minimal supervision
  • Strong communication and interpersonal skills; ability to build rapport with internal and external counterparties
  • Strong Excel skills
  • CPA preferred, but not a must
  • BIG 4 experience a plus

Salary range: $90,000 – $100,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We’re proud that due to our mutuality, we operate in the best interests of our policy owners. APPLY HERE

Administrator Contact Center Operations 

***This role is based at our corporate office in Dallas, TX, or Remote***

This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world. On the Hilton Reservations and Customer Care (HRCC) team , reporting to the Manager of Scheduling and Intraday,you will provide personalized solutions that inspire a passion for travel, making a lasting impression with every Hilton guest you interact with. You will partner with the business to ensure that HRCC is delivering the best customer experience by developing and launching analytic capabilities, driving comprehension of operational objectives, and implementing call allocation and staffing recommendations.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
  • Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)
  • Learn more about the rest of our benefits (https://jobs.hilton.com/us/en/benefits)

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

  • Use and maintain analytical models and reports using BI tools (e.g. MicroStrategy) to gain an understanding of business operations to implement new business strategies.
  • Ensure that operational and financial goals are met by reacting to changes in supply and demand in real time by redistributing contacts across HRCC’s global contact centers.
  • Assess solutions, manipulate and analyze large datasets to distill findings from data, and connect disparate ideas into cohesive well-grounded recommendations.

How you will collaborate with others:

  • Become the business subject matter authority on Intraday operations.
  • Present findings to the business (internal and external) and other departments.
  • Track call and staffing volume and implement recommendations to improve operations, and customer experience and maintain business continuity.

What projects you will take ownership of:

  • Utilize data analysis to cultivate analytical insight, enabling informed decisions to improve Intraday operations.
  • Identify problems through analytical reasoning, conduct root cause analysis, make recommendations, and implement changes.

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

  • Two (2) years of experience in call center operations or workforce planning capacity.
  • Microsoft Excel skills, including advanced formulas

It would be useful if you have:

  • Bachelor’s degree, or associate degree plus 5 years of professional experience, or High School Degree/GED plus 7 years of professional experience.
  • One (1) year of experience analyzing customer contact data.
  • One (1) year of experience with BI Tools (MicroStrategy, Alteryx, R and Adobe).

WHAT IT IS LIKE WORKING FOR HILTON

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. 

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $45,000-$65,000 and is determined based on applicable and specialized experience and location.Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. APPLY HERE

Senior Associate, Customer Insights

ezCater is the most trusted provider of corporate food solutions and is purpose-built for business. ezCater’s corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We’re backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

As a Customer Insights Senior Associate, you will conduct qualitative and quantitative research to understand our customer segments and key industry verticals. You’ll lead research studies, as well as work hand-in-hand with Customer Insights leadership to gather key insights and reinforce the voice of our customer within marketing and the overall business. You’ll understand customer journeys and unearth insights that make our messaging, marketing, and communications more effective and customer-centric.

If you are passionate about getting to know customers and you love transforming customer learnings into actionable insights critical to business success, we’d love to talk to you.

What You’ll Do:

  • Partner with internal stakeholders to identify research needs and develop research plans
  • Organize, conduct, and report on primary customer research and market research
  • Work alongside external research vendors and provide feedback
  • Synthesize, summarize, and devise actionable strategies from customer insights
  • Present relevant insights to a variety of stakeholders and partners
  • Make substantive recommendations regarding ezCater marketing, messaging, products and services, and overall customer experience
  • Be a customer advocate
  • Deeply understand our customers, market, and product
  • Work hand-in-hand with the Customer Insights manager and director to:
    • Conduct industry trend and thought leadership research
    • Moderate customer interviews
    • Analyze quantitative survey and transactional data
    • Oversee ongoing brand tracking program
  • Contribute to an internal research repository
  • Collaborate with peers in UX Research and Research Operations

What You Have:

  • Experience
    • 3+ years conducting research, preferably for a B2B, digital-first company and/or an online marketplace
    • Experience with all aspects of the research process: study design, recruitment, moderation, questionnaire design, analysis, reporting, and readout presentations
    • Experience with a wide range of qualitative and quantitative methods: surveys, in-depth interviews, longitudinal studies, field research, brand tracking, etc.
    • Ability to clearly define research questions, approach, and analysis plan
    • Proven track record of taking research data and transforming it into actionable insights that drive real decisions and business impact
    • Experience building and owning relationships with cross-functional peers and partners
  • Storytelling and Communication
    • Ability to use data from multiple sources to tell a story and develop recommendations
    • A transparent, collaborative approach to working that invites others into the process, keeps them informed and involved, and welcomes feedback
    • Strong relationship-building, communication, and presentation skills
  • A bias for action and experimentation: “Try it and track it” is a key tenet of ezCater culture

The national cash compensation range for this role is $71,000 – $94,000

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance. 

Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.

APPLY HERE

Corporate Card Administrator

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

Block is looking for a skilled Corporate Card Administrator to join our Global Procurement Travel team. In this role, you will oversee management and administration, deliver top-notch customer service, and prioritize effective problem-solving. The ideal candidate boasts a proven record in corporate card program management and possess exceptional customer service skills. The primary objective of this position is to contribute to Block’s substantial annual cost savings. Reporting directly to the Head of Travel & Operations, the Corporate Card Administrator will play a pivotal role in achieving these goals.

You will:

  • Implement and administer the Corporate Card (CCard) Program enforcing local policy, procedures, and guidance.
  • Audit and monitor CCard usage and disclose potential prohibited or improper use and address suspected policy violations.
  • Partner with the Head of Global Accounts Payable to address, policies, procedures, status of monthly account reconciliations, and violations of regulations
  • Issue CCard applications and assist with account setup.
  • Manage cardholder accounts through the card provider and ensure account profiles properly reflect single purchase and monthly limits.
  • Assist CCard holders with account issues, e.g. password locks/resets.
  • Ensure CCard training program is up to date and employees are aware of the policy.
  • Ensure closure of CCard accounts of past employees following their departure.
  • Support management with expense reporting requests, questions, troubleshooting and investigations.
  • Review and investigate compliance with specific sections of contractual agreements according to regulation.
  • Develop and and lead formal presentations when necessary 
  • Keep track of Waivers, Limit increases, Temp Limit increases and expiration date, requests for using CCards for special case purchases
  • Keep meticulous documentation of approved and completed requests 
  • Assist with month-end closing processes including the recording of credit card transactions, accruals, and account reconciliations between accounting system and CCard banking institution.

Qualifications

You have:

  • A Bachelor’s degree in finance, accounting, or business-related field
  • A minimum of three years experience in corporate card program administration
  • A track record of managing and prioritizing tasks to meet deadlines 
  • Excellent organizational skills 
  • A professional, solutions-oriented approach when working with others
  • Experience with a large corporate card program (travel, pcard, punchout catalogs)
  • Proficiency in Google platforms (sheets, docs, gmail)
  • The desire to work in a fast-paced, sometimes ambiguous environment

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Please note, we are not hiring in Zone A for this role. If you are currently located in Zone A and are in the process of moving to a location outside of Zone A, please indicate so in your application. 

Zone A: USD $114,200 – USD $139,600
Zone B: USD $106,200 – USD $129,800
Zone C: USD $97,100 – USD $118,700
Zone D: USD $85,700 – USD $104,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. APPLY HERE

Alignment Services Contractor

Elevate Standards Alignment provides education technology platform, content and data solutions which enable K-12 educators and administrators to improve instructional and organizational performance. We with a diverse network of education technology companies, publishers, and assessment providers and delivers solutions directly to over 500 school districts, charter schools, and educational service agencies.

The Elevate Standards Alignment Services team aids a growing list of companies by categorizing educational content using proprietary Academic Benchmarks (AB) taxonomies and aligning the content to standards by using AB’s web-based standards alignment applications. 

We are seeking education professionals who are interested in joining our Elevate Standards Alignment Services team as Subject Matter Experts (SMEs). SMEs work remotely on a variety of projects in demonstrated areas of expertise. We are currently seeking PreK-12 SMEs in the core subjects of Math, Science, English Language Arts, Social Studies, The Arts (fine arts, dance, music, theater), and World Languages. SMEs who have experience in multiple grades are preferred. Please note that the role of SME is a contractor position. Work is not guaranteed, and contract assignments vary throughout the year. We are, however, looking for SMEs who have a minimum of 10 hours per week available for contract work.

Required Education and Experience

  • Bachelor’s degree in assigned content area(s), Education, or a related field
  • 3-5 years of experience in the Education Industry, preferably as a teacher, curriculum planner, or content developer
  • Knowledge of Common Core and state standards

Skills and Abilities

  • Quick learner who is comfortable learning new applications
  • Proven ability to meet deadlines
  • Self-motivated
  • Experience working remotely and providing regular updates to the team
  • Ability to communicate clearly, professionally, and in a timely manner
  • Excellent organizational skills and ability to coordinate multiple projects simultaneously (if required)

APPLY HERE

Principal Product Designer

G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community  strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through our company and team events, our G2 Gives charitable initiatives, and our Employee Resource Groups (ERGs). 

Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic global team and help every person reach their personal peak.

We support our employees by offering generous benefits, such as flexible work, ample parental leave, and unlimited PTO. Click here to learn more about our benefits. 

About G2 – The Company

When you join G2, you join the global team behind the largest and most trusted software marketplace. Every month, 5.5 million people come to G2 to inform smarter software decisions based on honest peer reviews. Authenticity is our focus, and every day we help thousands of companies, and hundreds of employees, propel their potential. Ready for meaningful work that starts and ends with compassion and heart? You’ve come to the right place.

G2 is going through exciting growth! We’ve recently secured our Series D funding of $157 million, which will further allow us to grow and develop our product and people. 

About The Role

G2 is seeking a visionary Principal Product Designer to elevate our product design team. This role is perfect for someone who thrives on strategic innovation and excellence in UX design, marrying in-depth UX research with actionable user insights. As a Principal Product Designer, you’ll be at the helm of G2’s product experience and journey, shaping the future of our digital landscape. You will collaborate with a team of UX experts, business leaders, and cross-functional partners to forge and implement a transformative UX vision. This role reports to the VP of Product Experience Design

In This Role, You Will: 

  • Strategic Design Leadership: Lead complex design and technical challenges, serving as a pivotal force in driving solutions. Utilize your deep understanding of technical architecture, design patterns, and system implications to guide strategic decisions, balancing long-term customer needs with immediate business objectives.
  • Collaborative Innovation: Spearhead collaboration across design, product, and technology teams, defining mechanisms to enhance cooperation. Break down complex engineering dependencies, unlocking delivery and innovation across teams or organizations.
  • Technical Acumen and Problem-Solving: Leverage your comprehensive understanding of G2’s technical systems and external dependencies. Proactively identify and advocate for technological investments and improvements that foster innovation and resolve delivery bottlenecks.
  • Design Systematization and Excellence: Define and evangelize scalable design frameworks and methodologies. Champion design excellence, setting benchmarks for quality and efficiency. Lead strategic alignment across organizations, influencing outcomes with your expertise in core UX disciplines and processes.
  • Cross-Functional Collaboration and Communication: Foster effective collaboration with both technical and non-technical teams. Drive cross-functional alignment using your mastery in UX disciplines, methods, and processes. Excel in translating design impacts based on research and data, guiding and narrowing focus from diverging directions.

Minimum Qualifications:

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway. 

  • 9+ years of experience in UX/UI Design in consumer-facing digital products.
  • Strong visual design skills, with a portfolio showcasing conceptual development and UI design excellence.
  • Experience in creating sitemaps, wireframes, and customer journey maps.
  • Exceptional storytelling and presentation skills, with a knack for compelling opportunity narratives.
  • Familiarity with animation and timeline tools is a plus.
  • A team player mindset, valuing high-quality design and work ethic.
  • Proactive problem-solver, organized, and detail-oriented.
  • Solid grasp of user-centered design principles and practices.
  • Ability to interpret business objectives and stakeholder needs into impactful design solutions.

What Can Help Your Application Stand Out:

  • Expertise in Figma for wireframing, prototyping, and contributing to UX design patterns.
  • Mastery in UX Research methods, including usability testing and A/B testing.
  • Proven ability in UI design, data visualization, and quantitative information display. APPLY HERE

Accounting Manager

At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.

Position Description

The Accounting Manager is a full-time, exempt position. The Accounting Manager will be responsible for supporting and analyzing key accounts within the accounts receivable, revenue, and other general ledger accounting activities. The successful candidate will have experience with accounting processes and principles, including multi-entity account reconciliations and journal entries, be comfortable working with complex financial data and systems, and look to form collaborative working relationships. This role reports to the Controller and has no direct reports. 

The salary range for this position is $100,000 – $110,000.

Essential Functions

  • Accounting for accounts receivables, revenue, and associated cash transactions, along with reporting and planning.
  • Independently reconcile accounts, create journal entries, and work across multiple entities.
  • Researching and analyzing funding sources along with timing and reconciliation of receivables/revenues.
  • Assist in the implementation of new systems and automation of accounting processes. 
  • Support in the development and maintenance of financial models for purposes of budgeting and forecasting.
  • Manage Fixed Assets capitalization and depreciation schedules.
  • Accounting for Prepaid Expense amortization and staff laptop allocations.
  • Assist in other monthly balance Sheet account reconciliations. 

Required Qualifications

  • Commitment and passion for Rocketship’s mission, vision, and goals.
  • 4-6 years’ experience in accounting and finance.
  • Bachelor’s degree in finance or accounting.
  • Strong understanding of, and experience with, accounting principles and financial statements.
  • Advanced Microsoft Excel skills and strong general information systems experience and modeling skills.
  • Experience with accounting systems, such as Intacct.
  • Strong attention to detail and ability to work independently.
  • Ability to creatively translate large amounts of data into useful information and actionable conclusions. 
  • Excellent written and verbal communication skills.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.

Compensation:

Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off. APPLY HERE

Payroll and Tax Specialist

Bentley Systems is seeking a Payroll and Tax Specialist with a positive attitude who will partner with our Payroll Manager as well as other members of our Finance and HR teams to process US and Canadian payroll and has a broad knowledge of payroll tax. If you are a team player comfortable working independently, we want to hear from you! 

Your Day to Day:

  • Assist manager and Ceridian Dayforce implementation team in creating and testing new pay groups. This includes, setup of employee master file data, tax setup for state, sui, locals, province, workers comp and EHT.
  • Process payroll and perform Masterfile updates/changes, mass changes, and setup company level information.
  • Review and resolve tax inquiries in Smart compliance ADP and Ceridian Dayforce tax platform for all pay groups. Ensures compliance with federal, state, and local payroll, wage, and hour laws and best practices.
  • Project work: reviewing work from home compliance and continuous setups.
  • Assist with upgrade/implementation to Ceridian Dayforce and testing.
  • Support occasional acquisitions. Assist in closing tax accounts.
  • Prep and process quarterly Canada workers comp, and employer health tax.
  • Reconcile payroll journal entries prior to booking in black line.
  • Work with payroll supervisor to assist with bank reconciliations on newly created payrolls.
  • Work with federal, state, and local agencies to set up new accounts as needed.
  • Work with internal finance department to fund pay runs.
  • Prepares and maintains accurate records and reports of payroll transactions
  • Facilitates audits by providing records and documentation to auditors.
  • Produce payroll reports using Ceridian Dayforce and ADP Vantage.
  • Performs other duties as assigned.

 What You Bring to the Team:

  • 5-7 years of knowledge of payroll processing and tax filing, setup and depositing process for both US and Canada
  • Proficiency in payroll systems (ADP, Ceridian) Smart Compliance or tax platforms
  • Working knowledge of payroll processing, federal and state tax principles, and wage and hour laws for entities in multi states strongly preferred
  • Ability to calculate payroll tax withholdings
  • Proficiency in Word, Outlook, and Excel
  • Multi state / multi location payroll experiences
  • Extensive knowledge of the payroll function including preparation, balancing, internal control, and payroll taxes
  • Ability to reconcile Federal and State payroll tax returns
  • Understanding of state workers compensation and disability laws
  • Ability to meet strict deadlines
  • Ability to maintain strict confidentiality and exercise extreme discretion
  • Well-organized and attentive to detail
  • Analytical and problem-solving skills
  • Maintain up-to-date knowledge of payroll tax rules and regulations
  • This is a full-time role expected to work 40 hours per week, home-based, US.
  • Requires sitting or standing at will while performing work on a computer (or any other physical requirements). The role requires communication with managers, peers and other colleagues of the company in person (on occasion), and by utilizing Microsoft Teams chat, calling and meeting functions.
  • This role does not require travel.

What We Offer:

  • A great Team and culture
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
  • Competitive Salary and benefits.
  • The opportunity to work within a global and diversely international team.
  • A supportive and collaborative environment.
  • Colleague Recognition Awards.

About Bentley Systems:

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,000 colleagues generate annual revenues of more than $1 billion in 194 countries. APPLY HERE

Operations Analyst

The CDC Foundation helps the Centers for Disease Control and Prevention (CDC) save and improve lives by unleashing the power of collaboration between CDC, philanthropies, corporations, organizations and individuals to protect the health, safety and security of America and the world. The CDC Foundation is the go-to nonprofit authorized by Congress to mobilize philanthropic partners and private-sector resources to support CDC’s critical health protection mission. Since 1995, the CDC Foundation has raised over $1.9 billion and launched more than 1,300 programs impacting a variety of health threats from chronic disease conditions including cardiovascular disease and cancer, to infectious diseases like rotavirus and HIV, to emergency responses, including COVID-19 and Ebola. The CDC Foundation managed hundreds of programs in the United States and in more than 90 countries last year.

The CDC Foundation is working with CDC and state and local authorities to provide surge staff to support surveillance, prevention and response activities within the Overdose Data to Action (OD2A) program and to select unfunded states. The CDC Foundation seeks candidates for a Operations Analyst. Under general supervision, the Operations Analyst will be responsible for providing leadership, coordinating budgetary functions and providing overall direction and guidance on these functions. In this position, the Operations Analyst will perform a wide range of analytical, technical and advisory functions related to the budgetary process. This position will work closely with OD2A leadership, federal grants team and compliance to determine whether program budget and financial planning activities support the mission, goals, objectives and priorities of the department. The candidate will analyze budgets and spending trends and program costs against benefits realized; evaluate program efficiency and cost effectiveness.

Job Highlights

  • Position Title: Operations Analyst – OD2A Staffing Support
  • Location: Remote
  • Position End Date: 7/31/2024
  • Salary: $85,000 plus benefits

Qualifications

  • Bachelor’s degree in finance and or accounting with 3-5 years of finance, accounting and or budget experience. Experience in working with federal funding streams. Master’s degree in finance and or accounting is preferred.
  • 3-5 years Project budgeting experience
  • 3-5 years’ experience working cradle to grave grants – pre-award to post award
  • 3-5 years’ budget experience – creating total budgets
  • 3-5 years’ experience working with federal awards
  • Federal grants management experience, CDC cooperative agreements preferred
  • Gathering, analyzing, verifying, and consolidating information and statistical data needed in execution and presentation.
  • Researching, planning, forecasting, compiling, and summarizing data concerning personnel salaries and expenses and line-item information needed for execution.
  • Reviewing historical financial data and trends to prepare and validate budget estimates for programs.
  • Identifying and resolving a variety of financial and/or budget-related policy issues, questions and problems related to an organizations’ mission.
  • Entering relevant data from a variety of sources into forms, reports, and financial system.
  • Ability to work effectively with diverse partners and stakeholders, including law enforcement professionals, and engage in strategic partnerships
  • Proficiency in Microsoft Excel, Word, PowerPoint, Zoom, Salesforce, NetSuite and Smartsheet

Responsibilities

  • Develop and prepare budget documents, justifications and reports.
  • Develop budgetary procedures, policies and instructions.
  • Analyze and make recommendations on financial or management issues.
  • Process and analyze financial data using IT systems.
  • Explain and provide guidance to management and co-workers to ensure compliance with laws, regulations, policies and standards.
  • Make budgetary recommendations to management based on analysis and assessments of data, program assumptions, and realism of estimates.
  • Perform a wide variety of analytical duties connected with the review, analysis, and recommendation of the agency’s budget.
  • Project and analyze the potential effects of budgetary actions on program viability and the attainment of program objectives.
  • Assess and report on the amount and timing of allotments of funds to agency components and programs.
  • Analyze financial and budgetary relationships to develop recommendations for financial and/or budget actions.
  • Monitor budgets with different sources and types of funding such as: direct annual and multiyear discretionary appropriations, permanent indefinite mandatory authority, and transfers from other agencies.
  • Administer contracts, track and document contract invoices, monitor and report on such agreements.
  • Track recurring purchase orders and contracts and ensure timely payment of outstanding invoices to ensure continued vendor service.
  • Identify and analyze trends in the receipt, allocation, obligation, and expenditure of funds to ensure the annual financial plan are met on a timely basis, and funds are available and used effectively to support program objectives. APPLY HERE

NP Content Author

Blueprint is looking for Nurse Practitioner authors who will develop exceptional board-style questions and explanations for NP students and practicing clinicians! 

Currently looking for board-certified NP authors in the following domains:

  • Psych-Mental Health NP
  • Adult Gerontology NP (acute care)

What You’ll Do

  • This is a contract position and is also considered a peer-reviewed project. Authors will work closely with our editorial team to create high-quality content.
  • There is no long-term commitment (i.e., contributions can range from 10 questions to hundreds).
  • Pay rate starts at $50 per question with additional bonus opportunities and quarterly incentives.

Who You Are

  • A motivated NP expert who is known for stellar attention to detail and a passion for graduate level nursing education
  • A board-certified NP with an active clinical practice 

Life at Blueprint

Hi, we’re Blueprint. We live at the intersection of education and technology. We use cutting edge technology and powerful data to create personalized and innovative learning experiences. Our team is passionate about education and its ability to improve lives. Our learners hold us to a high standard, and we do the same with each other. We thrive on change, we are relentless about improvement, we practice trust-based vulnerability, and we are committed to a culture of freedom and responsibility. We get a lot done, and we have a lot of fun doing it.

More details on life at Blueprint:

  • Meaning. Do meaningful work that has a positive impact on society.
  • Influence. Good ideas win and we value contributions from everyone.
  • Innovation. It’s central to who we are and everything we do.
  • Growth. We are always learning and you will sharpen your skill set.
  • Performance. We set aspirational goals and make them happen.
  • Low ego. High energy. That’s our recipe for success.
  • Autonomy. Our team thrives with freedom and responsibility.
  • Flexibility. We trust our people to do great work without unnecessary rules.
  • Remote first. And not going back.

Benefits include:

  • Competitive pay at a fast-growing company
  • Remote-first work environment allowing for flexibility. APPLY HERE

Contract Associate

This role is responsible for supporting the commercial contracting processes for the organization.  Supports the collaboration of key data updates, DocuSign and document retention and saving policy’s, standards and logistics

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Review of core agreements in conjunction with contracting standards (e.g., Nondisclosure Agreements, (“NDA”), Work Orders (“WO”), Change Orders (“CO”), etc.).  If any contract terms and conditions are deemed outside standards and/or risk acceptability, highlight to coinciding Leaders.
  • Track, manage, and complete all tasks as assigned by management
  • Manage assigned contract workflow through contract lifecycle to ensure all internal approvals are received for all documents created.
  • Lead the entry of all related contract data in the CRM/central database to ensure that accurate and concise information is obtained and captured to allow reporting of booked business, backlog and forecast information.  Accuracy of captured data is essential since the information is disseminated throughout the organization to Finance, Sales, Operations and Project Management and all relevant integrated business systems.
  • Maintain an organized file structure for all documents in process to facilitate final QC of contract records, activation and filing, as required.
  • Participate in interdepartmental projects as representative of the team, as needed.
  • Assist with client and other regulatory agency audits as needed/assigned.
  • Lead the electronic and hard copying filing of commercial contracts
  • Lead DocuSign uploads and document retention

OTHER DUTIES AND RESPONSIBILITIES:

  • Participate in meetings with Contracts team and other departmental meetings as needed.
  • Assist in the training of new staff.
  • Provide other support and take on other responsibilities, duties or special projects as defined by team management.

The duties and responsibilities listed in this job description represent the major responsibilities of the position.  Other duties and responsibilities may be assigned, as required.  Clario reserves the right to amend or change this job description to meet the needs of Clario.  This job description and any attachments do not constitute or represent a contract.

QUALIFICATIONS AND SKILLS NEEDED:

  •  Proven related experience in contracting. A combination of experience and/or education will be taken into consideration.  
  • 0-2 years Commercial Contracting experience or related experience.
  • Pharmaceutical and/or CRO background a plus.
  • Computer skills (MS office suite (to include advanced Excel skills) preferred.
  • Organizational skills.
  • Strong personal interaction skills.
  • Attention to detail plus the ability to work as part of a team as well as individual contributor.

The Department Head has the discretion to hire personnel with a combination of experience and education, which may vary from the above listed qualifications.

Clario delivers the leading endpoint technology solutions for clinical trials. Through experience gained from over 19,000 clinical trials delivered in support of 870 regulatory approvals, Clario fuses scientific expertise and global scale into the broadest endpoint technology platform to enable pharmaceutical, biotech and medical device partners to transform lives. Through Trial Anywhere™, Clario has mastered the ability to generate rich evidence across all trial models: decentralized, hybrid and site-based clinical trials. With 30 facilities in nine countries across North America, Europe and Asia Pacific, Clario’s global team of science, technology and operational experts has been delivering the richest clinical evidence for nearly 50 years. APPLY HERE

Designer Support & Curation Specialist

99designs by Vista is the world’s global creative platform that makes it easy for clients and designers to work together to create designs they love. Since 2008, our freelance community has brought more than one million creative projects to life for thousands of futurist entrepreneurs, savvy small business owners, and brands with big ideas. As part of the Vista family, which includes VistaPrint and VistaCreate, 99designs helps small businesses thrive with expert design at their fingertips. We’re committed to creating a diverse and inclusive culture that welcomes, supports, and celebrates individuals from all experiences and backgrounds. We know this is what enables us to build a stronger, more creative environment – both on our platform and within our teams. From health and wellbeing programs to an active social club with events for you and your family, we put our people first. We adopt flexible work and offer a variety of tools and resources to set you up for success. From our annual home office refresh budget to our ways of working toolkit, it’s our priority to help you do your thing. Speaking of doing your thing, we have a variety of programs for learning and development that create plenty of space for growth. Everyone learns their way, so we give everyone 99time and an individual budget to choose their learning adventure. Whether it’s watching an on-demand video, joining a workshop or a book club, or taking a mindfulness and yoga class, we’ve got you covered. This position description is intended merely as a guideline of the responsibilities involved in the position. The employee is expected to perform any other duties as reasonably required by their Manager;

Job Overview:

Reporting to the Designer Support Team Lead, the Top Level Designer Support & Curation Representative is a member of the Designer Support Team with the dual responsibilities of providing support for Top Level Designers and working with the Designer Curation Team to curate our designer community

What You Will Do:

  • Provide email support in English to our Level designer community
  • Review designer-to-designer copyright infringement notices/cases
  • Collaborate with the client support team in conflict situations, developing efficient solutions in agreement with multiple team members across various departments, which satisfy both parties
  • Chip in your ideas to improve our platform and designer experience in meetings and discussions
  • Relaying designers’ feedback on how we can improve our product to management
  • Using your knowledge in the graphic design and or art industry to assist in policing our community to ensure we are continually curating a Designer Community driven by quality, integrity, and integrity.

Your Qualifications:

At Vista, we are aiming to hire individuals who add new insights and perspectives to our teams and improve our culture. No matter your background or work experience, we strongly encourage you to apply even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be an excellent candidate for this or other opportunities.

  • Any form of Customer Support, Account Management, Customer Success or Customer Relations experience
  • Strong verbal and written communication skills and confidence in moderating email requests
  • Strong English command in both reading and writing
  • Familiarity with CRM applications. Zendesk experience is a plus!
  • You can think and problem-solve independently, yet you love working as part of a team!
  • You are open to feedback and being challenged and are comfortable challenging others to achieve shared goals.
  •  You enjoy engaging with and helping others and have a passion to continually learn more and help others to learn more. You have strong analytical skills and can see yourself thriving in a fast-paced creative environment.

Nice to Have:

  • Passion for and training in graphic design, with sophisticated knowledge of all common design programs (Adobe CS, Sketch)
  • Knowledge of the 99designs platform

Why You’ll Love Working Here:

There is a lot to love about working at Vista. We are an award-winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.

About Us:

Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista, and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go. APPLY HERE

Associate, Social Media (Overnight) within 60mi of Nashville, TN

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

You will be Lyft’s voice on all social media channels, fielding questions and resolving issues from Drivers and Riders in real-time.  As an active representative of Lyft, you will strengthen our community by providing a helpful, effortless and trusted support experience.

Responsibilities:

  • Be Lyft’s voice on social media and other digital channels and exercise impeccable judgment as Lyft’s representative 
  • Proactively solve issues and foster trust with our beloved Drivers and Riders
  • Triage problems from our community and own issue resolution, escalating to designated team(s) when necessary
  • Create a personalized, positive and effortless experience for the Lyft community
  • Work cross-functionally with Product, Marketing and other teams to ensure a cohesive voice of support
  • Cover the occasional after-hours on-call shift
  • Be a community advocate for Lyft

Experience:

  • Bachelor’s degree or equivalent
  • 1+ years of experience in customer service or sales mandatory
  • 1+ years of experience with social media or communications preferred
  • Captivating copywriting skills and fastidious attention to detail
  • Emotional intelligence in spades and experience dealing with people 
  • Startup hustle and tireless work ethic
  • Keen ability to work independently and in a team
  • Strong ownership mindset and resolve to follow-through
  • Willingness to work 3rd Shift/Overnight Hours with 1-2 weekend days included in shift
  • Meet the Home Office Requirements:
    • A quiet and secure workspace (with a closed door), ergonomic chair, and desk
    • High-speed Internet service (16 megabits download and 1 megabit upload) from a reliable provider
    • Live within a 60-mile radius of Nashville, TN
  • Mindsets: Customer Obsession, Assuming Positive Intent, Growth Mindset, Shoulder to Shoulder, Continuous Improvement
  • Competencies: Interpersonal Skills, Dealing with Change, Willingness to Learn, Communication Skills, Problem Solving
  • Technical Skills: Writing Skills, Stripe, 8×8, Zendesk, JIRA, TOM, De-escalation Skills, Stripe, Lithium

Benefits:

  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • Family building benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink – Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role is work-from-anywhere within 60 miles of downtown Nashville. 

The expected range of pay for this position in the US is $17.09 – $20.11. Hourly ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process. APPLY HERE

Social Media Associate

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

You will be Lyft’s voice on all social media channels, fielding questions and resolving issues from passengers and drivers in real-time.  As an active representative of Lyft, you will strengthen our community by providing a helpful, effortless and trusted support experience.

Responsibilities:

  • Be Lyft’s voice on social media and other digital channels and exercise impeccable judgment as Lyft’s representative 
  • Proactively solve issues and foster trust with our beloved passengers and drivers
  • Triage problems from our community and own issue resolution, escalating to designated team(s) when necessary
  • Create a personalized, positive and effortless experience for the Lyft community
  • Work cross-functionally with Product, Marketing and other teams to ensure a cohesive voice of support
  • Cover the occasional after-hours on-call shift
  • Be a community advocate for Lyft

Experience:

  • 1+ years of experience in customer service or sales mandatory
  • 1+ years of experience with social media or communications preferred
  • Captivating copywriting skills and fastidious attention to detail
  • Emotional intelligence in spades and experience dealing with people 
  • Startup hustle and tireless work ethic
  • Keen ability to work independently and in a team
  • Strong ownership mindset and resolve to follow-through
  • Willingness to work 2nd Shift/Evening Hours with 1-2 weekend days included in shift
  • Meet the Home Office Requirements:
    • A quiet and secure workspace (with a closed door), ergonomic chair, and desk
    • High-speed Internet service (16 megabits download and 1 megabit upload) from a reliable provider

Benefits:

  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • Family building benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink – Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.  

This role is fully remote. The expected base pay range for this position is $17.09/hour – $20.11/hour. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process. APPLY HERE

Social Media Video Evaluator (English – United States)

About Appen

Appen, a global AI leader, stands at the forefront with a network of over a million skilled contractors spanning 130 countries. We leverage cutting-edge AI-driven data annotation techniques to enhance AI systems for major tech companies and various industries. Our core values include a commitment to ethical AI and fostering a diverse and inclusive environment.

Are you an avid social media user with a sharp eye for detail and a passion for video content? If so, we have an exciting opportunity that will turn your social media expertise into a rewarding job. Join our team at Touchet v4 and get paid for watching and evaluating videos from various platforms!

Job Description:

As a Social Media Video Evaluator, you will play a pivotal role in our task-based project. Your main responsibilities will include watching and assessing videos on three popular social media platforms: Instagram Reels, Facebook Reels, and TikTok. Your insights will help us understand how well these platforms align with users’ interests and preferences.

Key Responsibilities:

View a total of 750 videos, divided across the three platforms, with a critical eye for detail.

Provide specific metrics and feedback at the conclusion of video viewing.

Complete the tasks within a 2-week timeframe, requiring approximately 25-30 hours of work.

Requirements:

Requirements:

– Must be based in the United States.

– Create an anonymous email address without any personal information for sharing with our client.

– Ability to create new accounts on Instagram, Facebook, and TikTok (temporary accounts, which can be deleted later).

– Must have access to an iOS or Android mobile device.

– Ensure your mobile device has enough storage space (10-50 megabytes) for screen recording.

– Commit to completing the task within the 2-week period after receiving the “Welcome to Production” email.

Compensation:

Your effort and dedication will be rewarded. You will receive a competitive pay rate for completing the 750-video evaluation task. Payment will be based on the rate listed next to the “Options” button after fulfilling all project requirements, including following instructions, completing the Exit Survey, and passing the quality check.

Important Note:

Please refrain from initiating the task without first receiving the official “Welcome to Production” email with project details. We cannot compensate for work submitted without this email, as we require complete datasets with all 750 videos.

Ready to embark on an engaging and well-compensated journey in the world of social media video evaluation? Join Touchet v4 and turn your passion for social media into a paid opportunity! Apply now and be a part of this exciting project.

$300 – $300 one-time

Remote File Clerk

Company Description

At Avila Dental, you will experience a genuine sense of family and belonging. We strive to make your visit as pleasant and easy as possible by providing in-office comforts and first-class services. Your dentist in Northgate, Dr. Bello, is committed to only using the latest technology and most advanced techniques, so you leave with a stunning smile.

Job Description

We are looking to hire a conscientious Remote File Clerk to ensure our organization’s records are correctly sequenced and filed, and to capture tracking information in electronic databases. The Remote File Clerk gathers documentation from internal departments, and codes material chronologically, numerically, alphabetically, and by subject matter. You will store hard copies of documents such invoices, receipts and forms, and create new files. You will retrieve information on request, ensure records are returned to appropriate locations, and request records from other external locations.

To ensure success you should have proficient understanding of the importance of accurate filling, and maintain an accurate record-keeping system. Preferred candidates are focused, organized and thorough.

Remote File Clerk Responsibilities:

  • Collecting documentation from various sources.
  • Assessing, organizing and coding documentation.
  • Creating and updating files, and filing documentation in appropriate files.
  • Destroying outdated files following protocol, or moving these to inactive storage.
  • Scanning files regularly to ensure their correct positions and to search for missing records.
  • Retrieving records on request and forwarding these to relevant parties.
  • Making copies of and delivering records.
  • Executing authorized changes to filing system.
  • Assisting with phone inquiries.
  • Receiving and forwarding mail and courier packages.

Qualifications

  • High school diploma, GED, or suitable equivalent.
  • 1+ years work experience in similar position.
  • Proficient with using computers, and MS Office Word and Excel.
  • Proficient with using photocopy and facsimile machines.
  • Excellent verbal and written communication skills.
  • Ability to maintain confidentiality of information.
  • Outstanding communication skills, both verbal and written.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Dialer Specialist

LOCATION

Remote Work-at-Home

JOB TYPE

Full-Time

PAY TYPES

Salary + Bonus

SALARY

Commensurate

BENEFITS & PERKS

REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises

APPLICATION DETAILS

No Resume Required, Phone Interview

POSITION OVERVIEW

This position is responsible for monitoring the production of all dialing platforms in addition to other applications and software. The Dialer Specialist will work closely with the Dialer Administrator, the Operations team as well as other supporting departments to ensure work standards are met, dialing schedules are on-time and accurate, and Company and Regulatory policy are adhered to.

In this role, you will provide reporting that outlines the production of the dialing agents and focuses on the key performance indicators used to manage our business. In addition, you will also be expected to contribute recommendations and best practices to the Operations staff to enhance efficiencies and performance.

————–

POSITION RESPONSIBILITIES

As a Dialer Specialist, you will provide day-to-day administration and support for multiple hosted and installed software applications throughout the organization. The software administrator is responsible for developing a deep and comprehensive understanding of multiple platforms including predictive, preview and automatic outbound dialing applications, inbound ACD (automatic call distribution), strategic data insight, call list management, systems deployment, configuration and testing and the overall support of front-line call center operations personnel.

  • Providing daily operation support, education and troubleshooting for software issues, errors and downtime.
  • Prepare calling lists and load calling data into various CRM systems
  • Develop expertise in the function and capabilities of the different calling platforms.
  • Working with external vendors to resolve critical performance/up-time affecting issues and to put preventative measures in place.
  • Analyzing system performance versus requirements and proactively providing ideas to increase performance, effectiveness, efficiency etc.
  • Developing an understanding of regulatory compliance requirements and managing audits and frequent investigations to ensure systems remain compliant.
  • Providing helpdesk support to the rest of the organization, resolving tickets, projects, critical issue resolution.
  • Schedule flexibility, especially during the launch of new projects or the deployment of new software/software updates to the organization.
  • Other duties as required.

CANDIDATE QUALIFICATIONS

Qualified candidates will be willing to learn new programs, processes and technology. Candidates should be positive, driven and confident individuals that will represent the company and its customers professionally at all times. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

  • Comfort working with all Microsoft Office tools, especially Excel, Word, and Outlook.
  • Basic understanding of data principles. Experience with Microsoft SQL Server not required but a huge plus!
  • Demonstrated ability to work on diverse projects simultaneously, requiring detailed analysis, creative/practical problem solving, time management, and sound judgment
  • Ability to self-motivate while operating effectively in a team-oriented and collaborative environment
  • Excellent verbal/written and interpersonal skills

CONDITIONS OF EMPLOYMENT

  • Must be authorized to work in their country of residence (The United States or Canada)
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.  Job offers are contingent on background/security investigation results
  • Must be willing to submit to drug screening.  Job offers are contingent on drug screening results.

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive.   Standard starting compensation is commensurate with experience.  Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars.  In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.  Benefits options and plans vary slightly by location.  

JUST A FEW OF THE BENEFITS

  • Medical, Dental, and Vision Coverage Options
  • Paid Time-Off
  • Regular Raises
  • Work-at-Home Opportunities
  • Advancement Opportunity
  • Fun, Engaging Work Environment
  • Casual Dress Code
  • Cash and Prize Contests

Product Manager, Payments

GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. 

Tens of thousands of small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. With its powerful, intuitive platform, GlossGenius is some part a fintech company, some part an SMB software company, while its vibrant, distinguished brand makes it some part a consumer company.

About the Role

GlossGenius is looking for a Payments Product Manager to oversee 1) expansion into new fintech offerings, 2) management of our point of sale/hardware strategy, and 3) risk and fraud. This individual should display curiosity, proactivity, accountability and a startup mindset to learning and executing on new tooling. You will partner closely with executives and business leaders across the organization to evaluate strategic business decisions and drive financially informed decision making practices. This role will sit in the Product organization and will be managed by the Payments Product Lead.

You can be based in our NYC headquarters or work remotely from anywhere in the continental United States.

What You’ll Do

  • Lead the ideation, design, development, and launch of new GlossGenius fintech products and features
  • Scale risk and fraud infrastructure and systems to support the next level of user growth
  • Manage the strategy and implementation of the future of our Point of Sale/hardware offerings
  • Work with stakeholders across the business to identify new opportunities and execute on them
  • Be responsible for product-led growth where you are expected to achieve business growth outcomes by building an incredible product that drives user acquisition, conversion, and expansion.
  • Lead cross-functional product initiatives with other areas of the business including Marketing, Customer Success, Engineering, etc.

What We’re Looking For

  • 3+ years experience in product management, business operations or strategy, investment banking or management consulting
  • Strong analytical skills, proficiency with SQL, and business mindset to tie back to company goals
  • Ability to learn fast and create outputs leveraging no-code or low-code solutions (e.g. Retool, Zapier, Jira)
  • You are an excellent analytical thinker who can deliver actionable recommendations out of complex datasets
  • You have a proven track record of leading cross-functional initiatives, hitting goals by tracking OKRs, and succeeding in a complex and fast moving environment
  • Excellent communication and interpersonal skills, with the ability to develop and maintain business partner relationships at all levels within the organization
  • Exceptional attention to detail

Benefits & Perks

  • Flexible PTO
  • Competitive health & dental insurance options, with premiums partially covered by GG
  • Fertility and adoption benefits via Carrot and Kindbody
  • Generous, fully-paid parental leave policy
  • 401k benefit – employees are eligible to contribute starting day 1 of employment
  • Professional Development – employees receive a yearly stipend for approved learning and educational-related expenses
  • Pre-tax commuter benefits
  • Dependent Care FSA
  • Home office stipend
  • Team Bonding: As a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year.

The starting base salary for this role in New York, California, and Washington is between $135,000-$155,000 plus target equity, performance based cash bonus, and benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. 

Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering. APPLY HERE

Premium Audit Specialist

Pie’s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.

Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.

The Premium Audit Specialist performs a key role in working directly with Pie’s customers and partners to review and process vendor audits and effectively resolve any audit disputes.  The Premium Audit Specialist will utilize their commercial insurance expertise to create a best-in-class experience for our clients and generously share their knowledge and application of skills with fellow members of the audit team.  As a specialist in the space, they will model superior attention to detail and accuracy as they examine the insured’s information and generate final audit reports. 

How You’ll Do It

  • Use all appropriate systems and validation tools in order to effectively accomplish quality audit results, ensuring the policy premium is still right for the policy holder’s business. 
  • Provide Premium Audit technical support as a subject matter expert in areas such as classification use, payroll calculations, internal audit procedures, and manual rules to both internal and external stakeholders.
  • Ensure that all Bureau Test Audit standards, where applicable, are met or exceeded. Determine actions required of Pie and vendors to ensure standards are met.
  • Knowledgeably and clearly communicate final audit results to customers and partners in order to provide an excellent experience.
  • Oversee the audit dispute process and ensure disputes are handled timely and accurately.
  • Develop and/or recommend training programs to address error trends and assist with completion of process improvement projects.
  • Other tasks, responsibilities, and projects as assigned.

The Right Stuff

  • High school diploma or GED required. 
  • 3+ years of professional work experience required. 
  • Minimum of 1 year of insurance audit experience required, Workers Comp strongly preferred
  • Excellent verbal and written skills in order to effectively and confidently deliver complex information
  • Ability to build strong cross-functional relationships.  Adjusts communication and work style in order to work well with others
  • Ability to review copious amounts of information and accurately record, sort and identify data relevant to audit 
  • Ability to strengthen customer relationships and deliver customer-centric solutions.  Ability to multi-task and work with speed, accuracy, and efficiency.  The willingness to do what it takes to get the job done. 
  • Actively seeks to understand “the why”, asks questions, desire to understand the perspective of others, ability to learn from everything.
  • Approaches work with a sense of ownership, takes accountability for output, decisions, and mistakes.

Base Compensation Range

$26—$34 USD

Compensation & Benefits 

  • Competitive cash compensation
  • A piece of the pie (in the form of equity)
  • Comprehensive health plans
  • Generous PTO
  • Future focused 401k match
  • Generous parental and caregiver leave
  • Our core values are more than just a poster on the wall; they’re tangibly reflected in our work 

Our goal is to make all aspects of working with us as easy as pie. That includes our offer process. When we’ve identified a talented individual who we’d like to be a Pie-oneer , we work hard to present an equitable and fair offer. We look at the candidate’s knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges. 

Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.

Location Information 

Unless otherwise specified, this role has the option to be hybrid or remote. Hybrid work locations provide team members with the flexibility of working partially from our Denver or DC office and from home. Remote team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet. APPLY HERE

Financial Analyst II 

By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world’s largest humanitarian network?

Job Description:

WHY CHOOSE US?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine! 

WHAT YOU NEED TO KNOW (Job Overview): 

A Financial Analyst will support the accounting and FP&A functions including preparing information for month-end reporting, creating journal entries, gathering and interpreting financial data, preparing variance reports, and developing recommendations for management.  This position will also support the development of the yearly expense budgets and monthly budget modifications.

Analyst may also prepare analytical models to calculate the financial impacts of business scenarios and develop compelling presentations to share insights with multiple levels of leadership. Areas of support are organization-wide, specializing in Supply Chain, with specific focus on Lab Services – Immunohematology Reference, Histocompatibility, Molecular and National Reference Labs. The Analyst will work on and/or lead various ad hoc projects and report to a Manager within Finance.

WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): 

  • Significantly contribute to month-end and year-end department accounting activity by reviewing financial transactions, evaluating operating activities, and preparing journal entries in compliance with GAAP
  • Support the development of budgets for specific departments/functions, including creating templates, consolidating submissions, and interacting with operations leadership.
  • Gather & analyze financial information, perform detailed general ledger research, and support operations with preparing variance analyses and explanations.
  • Produce periodic financial & ad-hoc reports for research/reporting purposes, including analysis of supply and labor usage, as well as activity volume.
  • Support the implementation of financial policies/procedures and demonstrate a working knowledge of the organization’s Financial Manual of Policies and Procedures
  • Create and maintain reference tools to communicate financial best practices; communicate regularly with operations staff to resolve issues, reconcile errors, and coach on finance procedures
  • Perform other duties as assigned by supervisor.

The salary range for this position is: $60,000 – $65,000

Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances.  We will review specific salary information at the time of phone screening based upon your location.

Must demonstrate the following:

  • Strong analytical, critical thinking, and problem-solving skills with attention to details
  • Creativity and adaptability in problem solving and analytical approaches
  • Initiative and independence in accomplishing tasks
  • Strong time management, exceptional organizational skills, and ability to work independently
  • Professionalism, integrity, credibility, and a strong work ethic

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):  

  • Education: Bachelor’s degree in Accounting, Finance, or Business Administration with accounting/finance emphasis, or related analytical field required.
  • Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.
  • Skills: Advanced MS Excel and PowerPoint skills are required.  Experience with data visualization tools such as Power BI or other software preferred.
  • Experience using large scale automated financial systems (Oracle, Hyperion) desired but not required.
  • PLEASE NOTE: This is a remote opportunity. Ideal candidate will have experience working in a remote environment.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications)

Month end reporting

Journal entries

Forecasting

Budgeting

Variance analysis.

BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

•             Medical, Dental Vision plans

•             Health Spending Accounts & Flexible Spending Accounts

•             PTO + Holidays

•             401K with 5% match

•             Paid Family Leave

•             Employee Assistance

•             Disability and Insurance: Short + Long Term

•             Service Awards and recognition

The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit.  We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays.  Also, we encourage professional development and provide growth opportunities.

APPLY HERE

Accounting Lead

About Forma

The market for employee benefits is broken. Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches.

Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions.

Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team.

Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members.

Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.” 

We’re looking for an Accounting Manager to join our team! You’ll report directly and work closely with our Controller to help design and build the accounting process from the ground up. The ideal candidate will be an individual who wants to touch all areas of the accounting process, from owning month-end close (Prepaids, Fixed Assets, Payroll, etc.) but also assisting with Revenue, Procurement, and AP. Beyond the day-to-day accounting responsibilities, this role will be critical in the implementation of our new stack of accounting tools, including our new ERP, Sales Comp, and Billing software, and work with our external Tax and Technical Accounting teams. The ideal candidate will have a roll-up-your-sleeves, can-do attitude and is willing to step up and fill any and all gaps that a growing Accounting team needs. 

About the Role

We’re looking for an Accounting Lead to join our team! You’ll report directly and work closely with our Controller to help design and build the accounting process from the ground up. The ideal candidate will be an individual who wants to touch all areas of the accounting process, from owning month-end close (Prepaids, Fixed Assets, Payroll, etc.) but also assisting with Revenue, Procurement, and AP. Beyond the day-to-day accounting responsibilities, this role will be critical in the implementation of our new stack of accounting tools, including our new ERP, Sales Comp, and Billing software, and work with our external Tax and Technical Accounting teams. The ideal candidate will have a roll-up-your-sleeves, can-do attitude and is willing to step up and fill any and all gaps that a growing Accounting team needs.

You Will

  • Identify and optimize current accounting policies to ensure timeliness and accuracy
  • Perform reviews to guarantee accuracy and compliance with GAAP and ensure we are ready for our first-year external audit.
  • Have previous experience working in an early-stage company, navigating the complexities of a startup environment.
  • Prepare the month-end and year-end close process, including month-end journal entries and reconciliation.
  • You’ll work closely with the Controller in general corporate accounting matters and ad hoc projects or requests, such as the implementation of ASC 606/340, ASC 842, SBC, and Capitalized Software.

Preferred Skills

  • With 4-6 years of experience in Accounting. A mixture of Public Accounting and SaaS companies is strongly preferred.
  • Experience with Netsuite, bill.com, Ramp, Salesforce and Zuora.
  • Demonstrate initiative, sound judgment, and ability to work independently with minimal daily direction and tight deadlines.
  • Exemplary interpersonal, verbal, and written communication skills as demonstrated by the ability to land complex concepts across multiple audiences.
  • CPA is nice to have.

Benefits and Perks

  • Remote-first working environment
  • Medical, dental and vision insurance plans
  • Employee wellness program
  • Home Productivity program
  • Team building program
  • 401(k) savings plan
  • Flexible PTO policy
  • 12 weeks Parental Leave + 4 additional weeks for the Birthing Parent. APPLY HERE

Knowledge Specialist

Recharge is the leader in powering physical subscriptions, making it one of the most important ecommerce engines. Recharge powers over 50M subscriptions worldwide and has processed more than 10B in transactions. More than 15K brands such as Verve Coffee Roasters, Bokksu, Who Gives A Crap, Billie, and Bite Toothpaste Bits rely on Recharge daily to grow their businesses and delight their customers.

Recharge’s mission is to enable brands and merchants to form strong, lasting relationships with their customers through recurring purchases. As merchants seek ways to drive more direct sales and distribution through their channels and move away from a reliance on traditional online marketing strategies, Recharge has made it possible to grow businesses with seamless, recurring customer transactions.

Bootstrapped until 2020, Recharge is valued at over 2.1B dollars and is a double unicorn with a total raise of 277M dollars. Join us as we work with our merchants to define the future of ecommerce.

Overview

In the Knowledge Specialist role in the Technical Support department, you will be responsible for ensuring a comprehensive and accurate library of Recharge knowledge. This includes maintaining our external Help Center, internal Knowledge Base, macros, and video assets. You will continually drive our published works to be consistent with product updates and feature releases. It will require an advanced level of documentation writing and knowledge gap assessment, as well as providing editorial and project management support to the Knowledge Manager. 

What you’ll do

  • Live by and champion our values: #day-one, #ownership, #empathy, #humility.
  • Simplify complex issues and technical writing expertise to create materials that boost the excellence of users.
  • Ensure content meets editorial standards by providing editorial support for other team members and delivering effective content feedback.
  • Design, produce, and maintain customer-facing product and platform content.
  • Participate in Jira planning sessions and maintenance of the knowledge request pipeline.
  • Create evaluations to gauge the effectiveness of support content and team readiness and make recommendations based on data.
  • Identify knowledge gaps that need to be addressed in training and articles.
  • Regularly audit content to ensure product and procedural updates are made to training and articles.
  • Communicate with product support, product managers and other stakeholders when product additions or changes are being developed that require new material.
  • Analyze technical support tickets to identify trends, patterns, and gaps in our knowledge base and make recommendations to other departments to improve deflection rates. 

What you’ll bring

  • 3+ years of experience in knowledge management or technical writing, with a focus on KCS best practices.
  • 2+ years experience in an ecommerce and/or SaaS platform.
  • A track record of high-quality documentation and/or training content.
  • Ability to work remotely and a desire to make an impact at a high-growth start-up.
  • Advanced proficiency in documentation writing – grammar, spelling, syntax, style.
  • Familiarity with tools such as Slack, Zendesk Guides, Confluence, and Jira is an asset.  APPLY HERE

Business Writer – Senior Associate

  • Target Hiring Range (1): 90000
  • Target Hiring Range (2): 117000
  • Worker Classification: Open to Remote

Company Description

At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.
 

Job Description

THE IMPACT YOU WILL MAKE

The Business Writer role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

  • Collaborate with Multifamily business units, legal, and the team to gather information about products, policies, or other information.
  • Develop documents that translate the business or legal information into clear, concise, plain English terminology.
  • Prioritize multiple assignments with varying degrees complexity through key phases of publication.
  • Collaborate with customers to ensure documentation meets their needs.
  • Revise existing documentation as needed.

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experience

  • 2+ years in relevant positions of Technical Writing and/or Professional Writing
  • Expertise in using Adobe Acrobat software including Adobe Pro, Adobe Reader, & Adobe.com
  • Skilled in Word and Excel
  • Adept in translating technical/expert information for technical and non-technical audiences, writing about technical facts and ideas in a clear, convincing, and organized manner
  • Experienced in document management (create, manipulate, and managing files)

Desired Experience

  • Bachelor’s degree or equivalent
  • Relationship Management skills including managing and engaging stakeholder, customers, and vendors, building relationship networks, etc.
  • Data visualization with experience in the graphical representation of information in the form of charts, diagrams, pictures, and dashboards
  • Skilled in design, content creation, editing of visual concepts, and editing content by hand or with the help of computer software
  • Skilled in visual design improving the user experience through effective illustrations, photography, typography, space, layouts, and color

Additional Information

REF12628P/ Multifamily Risk – Technical Writer – Senior Associate

The future is what you make it to be.  APPLY HERE

Speechwriter

The American Institute of Architects (AIA):

AIA will provide you with the opportunity to advocate for the value of architecture and give architects and design professionals the resources they need to do their best work. The collective voice of architects is essential and our work drives positive change through the power of design. 

Each one of us at AIA is a leader committed to demonstrating our mission and values, and designing a better future for our country and planet. Even in times of change, AIA’s values remain constant:

  • We stand for equity and human rights
  • We stand for architecture that strengthens our communities
  • We stand for a sustainable future
  • We stand for protecting communities from the impacts of climate change
  • We stand for economic opportunity
  • We stand for investing in the future
  • We speak up, and policymakers listen

The American Institute of Architects, as part of the global community, is building a culture of equity, diversity, and inclusion within the profession of architecture to create a better built environment for all. Achieving this vision has a direct impact on the relevance of the profession of architecture and the world’s prosperity, health, and future.

Job Summary

Reporting to the Managing Director, Media & Communications, the Speechwriter is responsible for creating compelling speeches, remarks, articles, and talking points for AIA’s leadership team.

Job Duties

  • In collaboration with and supervision of the Managing Director, write and edit speeches, articles, op-eds and talking points and other materials for the association’s leadership team.
  • Develop the tone, style, and messaging of the CEO, President, and organization.
  • Collaborate with internal teams to align all communication materials with the Institute’s voice.
  • Conduct in-depth research on various topics related to architecture, sustainability, resiliency, EDIJ, and climate.
  • Analyze complex information and present it in a clear, concise manner.
  • Navigate a complex review process that involves tight deadlines and the resolution of feedback from multiple specialists and executives and the co-chairs’ private offices.
  • Build trust with association leaders, using extremely limited face time to draw out ideas and preferences and create outstanding content that consistently meets their needs.
  • As a member of a highly collaborative Media & Communications team, contribute to an editorial process to help identify compelling stories, voices, and statistics.

Qualifications

  •   Proficient command of language with demonstrated research and analytical skills.
  •   Experience working closely with and writing for high-level executives, work under
      pressure and meet tight deadlines.
  •   Proficient skills in research-based writing and editing.
  •   Ability to draft quality work on short notice and with tight timelines.
  •   Experience writing in someone else’s voice (such as ghostwriting or speechwriting).
  •   Strong negotiation and people skills.
  •   Knowledge of current subjects, trends, and architectural industry standards preferred.
  •   Team player w and have a client service mindset.
  •   Analytical, proactive, adaptable and a problem solver.
  •   Creative, resourceful, and excellent judgment.

Bachelor’s degree and at least 5 years of experience in speechwriting, journalism, executive communications, or similar field.

Supervisory Requirements – None

Wage Amount

$80,000.00-$87,850.00

Work Location:

100% Remote from the AIA Approved States : AR, DE, FL, GA*, ID, IL, IA, KS, KY, ME, MI, MN, MT, NH, NM, NY, NC, OK,PA, SD, TN, UT, VT, WI, WY

What we offer

We offer a comprehensive benefits package that reflects our company values and workplace culture, including:

  • Medical, vision and dental
  • 401(k)
  • Flexibility
  • Paid time off
  • Flexible spending accounts
  • Income protection (Life Insurance Coverage up to 2x salary) & disability plans at no cost.
  • Tuition and membership reimbursements
  • AIA employees have access to a variety of other programs, including:
    • Employee Assistance Program (EAP) for employees and their family members
    • Computer purchase program
    • Fitness club discounts
    • Prepaid legal services program
    • Identity theft protection APPLY HERE

Senior Grant Administrator

Vitalief is a value-added, innovative Research and Clinical Trials Consulting Company.  We are seeking experienced and enthusiastic Grant Administrator professionals to join our exceptional team (as full-time, fully benefited Vitalief employees) to support our client, the largest and leading healthcare provider in Massachusetts, in the successful planning and execution of their research.

WHY VITALIEF?

  • You can actively contribute to our clients’ mission of advancing scientific discoveries that have the potential to change patients’ lives for the better.
  • You’ll impact clinical research in various therapeutic areas, including oncology, and improve outcomes for diverse populations.
  • Our PEOPLE FIRST culture prioritizes personal and professional growth for all Vitalief employees.
  • We give everyone a seat at the table – we encourage innovation.
  • We’re committed to our employees – you are encouraged and mentored by the talented Vitalief team to achieve full potential.
  • “Life/Work” balance that includes 20 PTO (Paid Time Off) days plus 9 paid Holidays annually.
  • Other benefits include Company paid life insurance and short / long term disability coverage; 401K retirement program; Robust healthcare plans to choose from.

Salary Range: Market competitive – based on experience level.

Work Location: Work is 100% remote. Occasional hours outside the 8am to 5pm workday may be required particularly during grant submission deadlines.  Our client is based out of Boston, MA.  Candidate is required to live in the EST or CST Zone to be considered for this position.

Responsibilities:

  • Reporting to the Senior Administrative Manager for Psychiatry Research, the Senior Grant Administrator manages all phases of research grant and contract administration, supporting the work of various clinical and research programs within the Department of Psychiatry.
  • Perform pre and post award responsibilities including: preparing and/or reviewing administrative material for grant submissions; budget forecasting and management; ongoing monitoring of fund statements; financial management and monitoring of awarded grants, resolution of accounting problems/errors; functioning as a liaison to federal and non-federal grantor agencies and subcontracting institutions; monitoring all grants and contracts for compliance issues; and assisting Principal Investigators (PI’s) and program staff in submitting their semi-annual effort certification forms/reports.
  • Prepare Federal, National Institutes of Health (NIH), and other grant submissions – coordinating the administrative aspects of the proposal (i.e., electronic grant submission, budgets, bio-sketches of personnel, etc.).
  • Identify and work with PI to prevent projected over expenditures and resolve deficit situations.
  • Advise and/or assist PI with the following: prevent over expenditures (resolve deficit situations), allowable and unallowable expenditures on grants; on processes, such as: travel reimbursements, purchase order requisitions, and check requests for assigned grants/contracts; process cost transfers in a timely manner proactively identify and avoid the need for cost transfers; closeout grants/contracts at end of award period; completing progress reports, carry forward, and other requests to Sponsor; closeout grants/contracts at end of award period.
  • Work with post award and contracts team to ensure that new awards set up properly and timely.
  • Review Notice Of Awards (NOA) for sponsor terms and conditions and communicate to the PI any special terms and conditions.
  • Initiate and process reimbursements, purchase order requisitions, and check requests for assigned grants/contracts.
  • Review and approve Final Financial Reports and final invoices.
  • Keep current with federal (NIH in particular), state and other requirements, timelines and policy issues.

Required Skills:

  • 3 or more years of experience in of demonstrated related experience with emphasis on pre and post award grant administration.
  • Experience preparing Federal, NIH, and other research grant submissions from a regulations and requirements perspective.
  • Bachelor’s degree required; Master’s degree preferred.
  • Ability to manage all phases of the grant cycle and in dept knowledge of financial reporting associated with research funding- budget forecasting, monitoring fund statements accounting issue resolution.
  • Demonstrated experience building positive relationships and working effectively with PI’s, all levels within the client organization, as well as external grantor agencies and subcontracting institutions.
  • Some experience in financial / budget management and understanding of basic accounting practices.
  • Critical thinking & decision-making skills – ability to evaluate all aspects of a situation and to independently make appropriate and timely decisions.
  • Demonstrated proficiency in Microsoft Office, Word, Excel, PowerPoint applications. 
  • Detail-oriented, excellent communication skills, ability to multi-task, prioritize to meet deadlines, problem-solve, and balance a sense of humor with necessity to interact professionally at all levels.
  • Highly goal oriented, self-motivated, and ability to work independently as well as with guidance when appropriate. APPLY HERE

Senior Project Specialist

The Senior Project Specialist role supports the Global Project Management team for commercial service projects through all stages of development and at all Precision sites. This role leads compliance activities to support the coordination and management of projects and/or programs during all aspects of operations

Essential Information:

  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors
  • A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range

of issues in creative ways; this job is a fully qualified, career-oriented, journey-level position

  • Represents the department as a prime contact on projects; interacts with internal and external personnel on

significant matters often requiring coordination between functional areas; networks with senior internal and

external personnel in own area of expertise

  • Normally receives little instruction on day-to-day work, general instructions on new assignments; demonstrates good judgment in selecting methods and techniques for obtaining solutions

Essential functions of the job include but are not limited to:

  • Responsible for supporting the management of any combination of commercial and biomaterial contracts as it relates to data entry, data oversight, data reconciliation, and follow up to both internal and client team; when required, help prepare reports for both internal and external stakeholders for commercial and biomaterial projects
  • Identify the goals and requirements of each project
  • Support in updating metrics to better understand team performance and provide reports using these metrics
  • Help update project timelines and other relevant project specific documents
  • Where applicable depending on project assignments, document manufacturing errors, planned deviations and rework instructions for biomaterial projects
  • Contribute to project planning, budgeting, and overall strategy
  • Complete data entry for any combination of sample data pertaining to the Precision Lab Network {PLN} and commercial projects
  • Work with all resources for associated tasks in an efficient manner in order to achieve successful completion of assigned project(s) to meet specifications and contractual obligations
  • When needed, participate in and potentially complete monthly client invoicing for commercial work, the PLN partners, cellular and biomaterial projects, client renewals and multi-year billing. This includes gathering and submission of back up documentation to Finance and the project managers
  • Ensure a reliable supply chain for key raw materials including specifications, and uninterrupted supply to meet customer requirements
  • Handles project escalations independently and works with internal and client teams to resolve these as appropriate; escalates, as appropriate, in a timely manner
  • Identify and suggest improvements to processes and procedures
  • Be able to work independently to manage non-complex projects, such as storage-only projects; leads efforts associated with the successful execution of project tasks
  • Complete other project work, as needed, including but not limited to tracking test orders, processing product orders, supporting data resolution, or completing shipping

Qualifications:

Minimum Required:

Bachelor’s degree in a life science or related field (e.g., engineering), plus a minimum of 3 years of project coordination, lab or repository experience; in some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role

Other Required:

  • Excellent computer skills and experience with relevant software programs, including MS Office/MS 365 applications
  • Professional and mature emphasis on client service and project delivery
  • Exceptional verbal and written communication, interpersonal, organizational and multitasking skills required; able to communicate with personnel across diverse technical and business backgrounds both internally and externally
  • Able to work in front of a computer for long hours at a time
  • Strong understanding of project management and data analysis
  • Strong critical thinking, analytical, and problem-solving skills
  • Exceptional research and reporting skills
  • Flexible to work long hours as required to meet project deadlines
  • Strong presentation skills
  • Excellent use of judgment and discretion
  • Able to read, write, and fluently speak and comprehend the English language
  • Proven track record of being a team player, willing to interact proactively and productively, at times independently
  • Must possess a valid driver’s license; must be able to travel both domestically and internationally, including overnight stays (~5%)

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.

Reasonable estimate of the current range

$48,000—$70,000 USD APPLY HERE

Strategy & Operations Mentor (Part-time)

Remote

Part Time Mentors & Specialists – Inactive Roles – General Interest Resume Pool /

Part-Time Consultant (1099)

/ Remote

APPLY FOR THIS JOB

What is Pathrise?

Pathrise (YC W18) connects job seekers across North America to world class industry mentorship and career coaching to help them land a new career. The program is free upfront and our customers pay us back when they’re hired.

Built around aligned incentives, we help build equity in the job search process by providing 1-on-1 mentorship, training, and a platform to uplift job seekers and ultimately, help them fulfill their hopes, ambitions, and livelihoods. We’ve already helped more than a thousand fellows land meaningful jobs, and helped them earn over $100M in salary.

In 2022 we raised our Series B and there is even more exciting growth on the horizon. That year we expanded from 6 to 14 industries, launched a tiered pricing system with differentiated product offerings, and much more.

Our Mission 🚀

Our mission is to help people everywhere build their careers by being the world’s best career agency. 

We believe the job search system is broken and can be fixed with a business model that acts on behalf of the job seeker, instead of on behalf of employers, recruiters, or schools. If this sounds interesting to you, we look forward to hearing from you!

Read more about our mission in our manifesto.

The Role

In addition to fostering career growth for individuals, Pathrise has had 3x YoY growth with an 98% placement rate and with expanding tracks in various industries. With over 2,000 fellows placed everywhere from Facebook to Google, Microsoft, Amazon, Uber and startups, we are looking to expand our team in the PSO track (Product, Strategy & Operations).

As a part time PSO mentor, you will be responsible for fellow success by helping them develop their technical interviewing skills through a variety of online sessions. You will work cross-functionally with our career and PSO mentors to provide up-to-date, relevant information to help our fellows not only pass interviews but gain confidence in their abilities! 

Note: we hire for part-time industry mentors and specialists on a rolling basis contingent on need, which fluctuates. We encourage you to apply and if your experience is a match, a member of our team will reach out when a spot opens up, which happens often.

Responsibilities

  • Provide 1-on-1 mentorship on your own schedule
  • Perform kick-off sessions with amazing fellows who value your domain expertise
  • Provide a consultative approach to understanding our fellows current pain points in their job search
  • Mentors will need to commit a few hours per week preparing materials, leveraging existing Pathrise curriculum content and responding to fellow’s emails 
  • Work alongside Pathrise Mentors and learn how to best meet the needs and learning styles of your fellows
  • Guide fellows through both technical and behavioral aspects of the job search, such as reviewing resumes, conducting mock behavioral interviews, assisting on written assignments, prepping fellows for case studies/presentations, and creating skills plans.
  • Facilitate a thoughtful and inclusive environment for all fellows to learn and grow in their technical skills to achieve great results and land the job of their dreams!
  • Help to create Strategy & Operations workshops on a range of relevant industry topics

Qualifications

  • Minimum 10 hours of open availability on your calendar per week
  • You are excited at the chance to shape the skills, minds, and trajectories of the newest generation of operations professionals.
  • You have a good understanding of the current requirements of strategy and ops roles in the tech industry.
  • You have at least 3 years of industry experience with strategy and operations, business operations, corporate strategy, program management, or operations management (prior teaching experience a plus).
  • You have successfully launched products or features, working cross-functionally with an engineering and design team.
  • You have fluency in most of the following topics: OKR’s, KPI’s, Annual Planning, Roadmapping, P&L, Prioritization (and associated frameworks), Market Research, Competitive Analysis, Quantitative and Qualitative Data Analysis, Metrics, GTM Strategy, Project Planning, Program Management, Process Optimization, Requirement Gathering, Stakeholder Analysis, and Change Management.
  • Prior start up experience preferred

What’s in it for you

  • Be a mentor to individuals who want to break into or accelerate their career in the product space
  • Build relationships with awesome fellows and really make a difference to their careers and their lives!
  • Flexible schedule and remote work (US & Canada preferred)
  • Be a part of a really fun and mission driven organization!
  • Compensation for Industry mentor roles ranges from a minimum of $21 for a 30 min coaching session – up to $55 for a 1 hour workshop. Comp is contingent on session type and mentor experience.

Unfortunately, we cannot accept applicants who are currently on an H1B visa, as this is a 1099 role.

Navigator Data Associate (Data Entry Clerk) PST Hours Only

Description:
The primary function of this job is to post and update Requests for Proposals (RFPs), Invitation to Bid (ITB), Awards and other similar type solicitations commonly referred to as “bids” to the Digital Government Navigator (DGN), and the Digital Education Navigator (DEN).
Skills and qualifications:
Highly organized in order to handle high volume workload
Willingness to learn the technical information necessary to perform the needed functions of the job such as rules pertaining to many different types of jurisdiction’s procurement websites, IT categorizations and definitions
Ability to work quickly in searching websites, reviewing documents, and posting items to the various Navigators
Proficient and accurate typing skills
Highly detail oriented
Good communication and interpersonal skills with both manager and teammates
Familiarity with basic Microsoft Office suite programs particularly Word, Excel and Outlook
Ability to navigate Government websites to learn necessary information
Must be in a work environment with reliable Internet access
Salary:
$18.00/hr

Outreach Specialist

We are looking for an Outreach Specialist who will be developing strategies to promote our services and build relationships with influencers and stakeholders, and analyze campaign performance to enhance brand visibility and engagement.

RESPONSIBILITIES:

– Create and execute outreach plans to promote our services or initiatives.
– Collaborate with external entities to expand outreach and brand visibility.
– Track outreach campaign metrics and analyze data to measure effectiveness
– Stay up-to-date with industry trends, market conditions, and competitor activities
– Organize and participate in events to enhance brand presence and engagement.

REQUIREMENTS:

– Minimum of 2 years of experience in outreach and marketing roles.
– Excellent written and verbal communication skills.
– Proficient in using analytics tools to measure campaign performance
– Strong interpersonal skills and the ability to build and maintain relationships.
– Ability to think outside the box to develop innovative outreach strategies.

SKILLS:
– Familiarity with SEO, social media, and email marketing.
– Strong interpersonal skills.
– Ability to work collaboratively with cross-functional teams.

Remote Data Contributor – Anywhere in the US

Job description
Join the Amethyst Image Collection project as a Remote Data Contributor anywhere in the US!

Project Overview:

At TransPerfect DataForce, we’re embarking on a journey to revolutionize AI technology, and we need your help. We are currently looking for people to participate in our Amethyst Image Collection project.

The purpose of this project is to collect photos of indoor and outdoor hobbies and sports activities from your personal iPhone or iPad photo gallery.

Your Role:
As a Data Contributor, your involvement is essential. Here’s what you’ll do:

For this project, we are looking for participants able to share photos taken with an iOS device (iPhone or iPad) by uploading them into our mobile app or browser platform for data collection. You will need to provide a caption or brief explanation for each photo.

Job requirements
Eligibility:
Ready to join? Here’s who we’re looking for:

  • Be over 18 years old.
  • Reside in the United States.
  • Be able to upload photos of indoor and outdoor hobbies and sports activities from your personal photo gallery according to our instructions.
  • All photos submitted should be taken with an iOS device (iPhone or iPad).
  • All photos submitted should have been taken before October 1st, 2023.

Task Description

  • We currently have up to 204 hobby and sports categories for which each participant can submit photos. There is no limit in the amount of categories that can be selected.
  • You will need to create a short, descriptive caption for each image you upload. Captions should only cover what is taking place in the photo.
  • At the moment, each participant can submit up to 10 sets of photos for any of the available categories and each set can contain up to 30 photos.
  • Photos in each set should all be taken on the same day.
  • Please note that the amount of categories, sets and photos that can be submitted will change as the collection progresses. More details about the exact amount will be shared with each selected participant by our Team when sharing project instructions.
  • Please note all photos should be yours and photos downloaded from the Internet will not be accepted.

Where & When:
This is a fully remote project. You can participate from the comfort of your own home. It should take approximately 1-3 weeks before our Team reaches out to selected candidates with information on the next steps.

Compensation:

  • You will receive 1 USD per accepted photo.
  • As payment methods, we offer PayPal, Gift Card, and Check according to your preference.*
    Please note that all submissions will be checked by our Quality Assurance team and compensation will be provided for submitted and accepted photos.

Project Contributor – US (Remote)

Job description

Position: Project Contributor 

Project Location: the US (Remote)

Engagement Model: Task-Based

Project start: TBD

Task Description:

Participants will be tasked to record a provided set of English sentences in 3 short sessions across 3 days (one morning, one afternoon, and one evening). The recording sessions will have to be done inside a car with different setups (e.g., windows down, A/C on, in-door parked car).

Job requirements

Requirements:

  • Be 18 years or older
  • Be a resident of the U.S. (except Hawaii residents)
  • Be fluent in English
  • Have a smartphone
  • Have access to a car with A/C (no driving is required)
  • Have access to indoor parking (garage, indoor parking structure/ building, does not have to be private parking)

About us:

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.

Caption Creator – US Remote

Job description

Work Location: Remote with the United States

Work Schedule: Monday – Friday; 20 – 40 hours/week

Engagement Model: Freelance/Independent Contractor

Languages Needed: US English

Project Duration: Up to 7 weeks

Start Date: Dec. 1

DataForce by TransPerfect is looking for motivated Caption Creators with fluency in US English to join our remote team in the US! This job requires creativity, attention to detail, adaptation and accuracy. No prior experience is needed, comprehensive and ongoing training will be provided.

This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence and technology!

Please note that candidates will have to pass an English transcription test before qualifying for the role.

Role Summary

Captions Creators will generate a detailed and thorough description of a scene based on audio content alone and then expand the original description based on the full video.

Role Responsibilities

  • Listen to an audio file and provide a detailed description of its content
  • Watch the video pertaining to the audio file and update your original description (if needed)
  • Watch the video again and update the description by adding in all visual elements

Job requirements

Role Requirements

  • Native English speaker
  • Must reside in the United States
  • Availability to meet daily data requirements
  • Excellent written communication skills
  • Strong reading and comprehension skills
  • Creative mindset
  • Excellent time management skill
  • Satisfactory results of Transcription test

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.

We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.

Transcriber (Remote – US)

Transcriber (Remote – US)
Job description
Work Location: Remote within the United States

Work Schedule: Mon – Fri; up to 40 hours per week

Engagement Model: Freelance / Independent Contractor

Project Duration: 5 weeks

Start Date: ASAP

DataForce by TransPerfect is seeking Transcribers to join our US team on a freelance basis. This job requires attention to detail, adaptation and accuracy.

This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence technology!

Role Responsibilities

Transcribers will perform some or all of the following tasks: transcription, annotation, time stamping and grading
Preparation and classification of accurate data
Job requirements
Role Requirements

Native US-English speaker
Full-time availability for the 5-week project to meet daily data requirements
Excellent written communication skills
Works well in a team environment
Objective mindset and creative problem solver
Self-motivated and proactive
Ability to handle ambiguity and the challenge of evolving work goals

AML Investigator 1

As an Anti-Money Laundering (AML) Investigator, you will research and analyze issues concerning patterns and trends commonly associated with money laundering and terrorist financing by using enterprise-wide research tools and systems. Maintain a working knowledge of the Bank Secrecy Act (BSA), Anti-Money Laundering efforts, USA PATRIOT Act, Office of Foreign Assets Control (OFAC) and awareness of industry best practices.  

Duties & Responsibilities:

  • Performs research and analysis of transaction information, customer data, public records, social media platforms or other external research tools to aide in the investigation.
  • Effectively documents detailed case notes and fully articulate SAR (Suspicious Activity Report) or no SAR filing decisions. 
  • Communicates with branch staff or front office support to obtain additional information and documentation as needed. 
  • Adheres to department Service Level Agreements (SLAs), while also maintaining productivity and quality standards. 
  • Recommends appropriate follow-up and possible account closure for customers that exceed the Bank’s risk tolerance. 
  • Assist in preparation of various reports and provides feedback on testing populations. 
  • Takes initiative to cross-train in bank systems and BSA/AML operational processes. 
  • Flexible to perform other functions as requested by management.  

Basic Qualifications:

  • High School Diploma required. 
  • At least one year of investigative experience required, with a preferred focus in AML/BSA and/or criminal investigations.

Preferred Qualifications:

  • Higher level education/courses in Intelligence Studies and/or Criminal Justice preferred
  • Professional certification (i.e., CAMS, CFE) preferred 
  • Knowledge of BSA and AML required, working experience is preferred. 
  • Ability to work in a fast paced, high-pressure environment with professionalism, courtesy, and tact. 
  • Excellent writing skills, with experience writing in a concise and understandable format. 
  • Ability to shift priorities as needed to meet demand. 
  • Basic PC skills – MS Word, Excel, web-based applications. 
  • Ability to utilize multiple bank systems concurrently. 
  • Excellent critical thinking, communication, interpersonal, and organizational skills in a high-pressure environment. 
  • Analytical and problem-solving abilities. 
  • Strong attention to detail. 
  • Self-motivated, deadline driven and able to work in an ever-changing environment


Workplace Type: Remote

At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better.

And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact.

Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking.

Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. APPLY HERE

Data Entry Agent

We are seeking a highly detail-oriented and organized individual to join our team as a Data Enrichment Agent. This position will be responsible for accurately entering and maintaining provider credentialing data into our electronic database.

As a Data Entry Agent, you will be joining our Data Enrichment team to support the execution of licensing in the healthcare field for our clients. You’ll be held to a high quality of work standard and will be a contributor to the quality control process.

Key Responsibilities:

Involved with voice and non-voice processes
Manage either inbound/outbound calls in a professional manner
Verifying information provided to our client by 3rd party entities by using online databases to cross-check information
Entering information found on online databases into our databases
Conducting internal, or online, research into verifications
Purchase primary source verifications from third parties
Highlighting issues or negative trends to managers to address areas for improvements in business processes
Attending team check-ins and training as needed
Updating providers’ licenses on our database
Track and follow up on enrollment requests, ensuring provider numbers are established and linked to the appropriate group entity
Assists with a variety of special projects such as CAQH, etc.
Performs other duties as assigned

Why we think this job is great:

It’s a 100% remote position where you’ll work from home
You’ll have the resources you need to learn, lead, and deliver results

Qualifications:

Willing to work on both, voice and non-voice processes.
Excellent command of the English language.
Great written and verbal communication skills.
Attention to detail and accuracy.
Able to support a Work from Home setup.
Own PC/laptop (Minimum of i3 processor, 4 gig RAM).
Internet speed no lower than 15 Mbps download, 10 Mbps upload.
About Us

Bold Business is a remote-first, global outsourced-solutions company with over $7B in service solutions over the past 25 years. Our international team helps the world’s leading companies transform their ideas into bold impacts. From Fortune 500 organizations looking to reduce operational costs by 40%-60% to fast-growth startups looking to scale, we work behind the scenes and empower companies to do more for less.

If you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. We’re a 100% remote/virtual team environment where you can work from wherever you are.

LI-REMOTE

Product Documentation Specialist

We are looking for a Product Documentation Specialist to help build Bluecore’s self-service experience. This role will work closely with Product Managers and Customer Success teams to ensure we are asking the right questions to create the proper documentation and self-serve experience. This ideal candidate will thrive in collaborative environments, bring an insatiable curiosity and passion to ask the right questions, ultimately to transform complexity to simplicity.

Who you are:

  • Boldly curious. Ask the right questions to develop a deep understanding of Bluecore’s platform and our customers can best leverage it to be successful
  • Connector and collaborative. Develop and foster healthy relationships with Support & CS, Product Marketing, and Product Management
  • Passionate on learning. You like to get a deep understanding of what you work on and extend that knowledge to others
  • Alphabet Alchemist. Keeping gibberish away through grammar, consistency, and a thoughtful system (that you likely revisit every 3-6 months)

What you’ll do:

  • Meet regularly with Product Management and Product Marketing to coordinate timing of documentation release schedules
  • Build relationships across customer facing teams to understand and collect feedback on how and where they leverage self-service resources
  • Scope, investigate, write, and proof all technical documentation within our self-serve systems
  • Create, train and review on product and internal support documentation processes and standards
  • Write and implement processes to review, remove or add new documentation
  • Manage and advise on self-serve systems to optimize our customer experience

Experience you’ll need:

  • Have 3+ years of technical writing experience
  • BS or MS in related industry/field or equivalent experience (English, Computer Science, Information Systems)
  • An insatiable curiosity and love of learning
  • Strong interpersonal communication skills handing different cross functional teams
  • Ability to quickly analyze and comprehend new or unfamiliar technical systems, processes, and terminology
  • Ability to function effectively working with a distributed team

Salary Range:

$75,000 – $90,000 per year

Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors

More About Us:

Bluecore is a multi-channel personalization platform that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using easy-to-deploy predictive models, activates welcomed one-to-one experiences at the speed and scale of digital. Through Bluecore’s dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere.

This comes to life in three core product lines:

  • Bluecore Communicate™ a modern email service provider (ESP) + SMS
  • Bluecore Site™ an onsite capture and personalization product
  • Bluecore Advertise™ a paid media product

Bluecore is credited with increasing lifetime value of shoppers and overall speed to marketing for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Fortune, Crain’s, Forbes and BuiltIn as well as ranked on the Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies.

We are proud of the culture of flexibility, inclusivity and trust that we have built around our workforce. We are a remote first organization with the option to potentially work in our New York headquarters on occasion moving forward. We love the opportunity to come together – but employees will always have the option on where they work best.   APPLY HERE

Email and Web Specialist

At Truckstop, we have transformed the entire freight-moving lifecycle with our SaaS solutions.  From freight matching to payments and everything in between, we are the trusted partner for carriers, brokers, and shippers alike. We lead this industry forward with our One Team mindset committing to principles such as assume positive intent, have each other’s back, and be your authentic self.  Our drive for greatness produces high expectations, yet our regard for humans is even higher. Join a team of brilliant minds and generous hearts who care deeply about other’s success.   

Position Summary:

The Email and Web Specialist plays a key role in the marketing automation team. Reflecting the Truckstop brand and strategic marketing objectives, this position will produce engaging and compelling marketing emails, as well as build and revise marketing website and landing pages. The Email Specialist will be a proven email and web marketer who wants to be part of a high-performance culture and is passionate about leveraging communication strategies to build customer relationships.

Essential Job Functions:

  • Design and implement campaigns using Marketing Cloud
  • Build, code, debug responsive HTML emails and web pages
  • Proof emails and web pages for clarity, grammar and spelling
  • Be knowledgeable on email best practices, technologies, and trends
  • Maintain email automation database integrity
  • Help build landing pages and forms
  • Light graphic design
  • Other duties as assigned

Position Requirements:

  • Bachelor’s degree or equivalent professional experience
  • 2-4 years using Marketing Cloud or a similar Email Automation tool, Marketing Cloud preferred
  • Proficient with HTML and CSS, especially in email development
  • Experience with Salesforce, preferred
  • Experience with WordPress, preferred
  • Experience measuring and reporting on email analytics, preferred
  • Experience with Figma preferred

At Truckstop we are dedicated to creating a workplace that is equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for a yearly bonus. Final salary is based on a number of factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations.

The anticipated base pay range for this position is :

$72,000—$85,000 USD

The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the employee.  APPLY HERE

Content Specialist

Big Time Studios is an award-winning web3 gaming studio that’s innovating the gaming landscape with its integration of crypto and NFTs. We are seeking a passionate and creative individual to join our team as a Content Specialist. This is a unique opportunity to gain hands-on experience in the exciting intersection of Web3 and gaming while contributing to the growth of our brand.

DESCRIPTION

We are looking for an experienced content specialist to guide and develop the content creation process. This multifaceted role requires a combination of exceptional copywriting skills, a deep understanding of web3 gaming and crypto, and hands-on collaboration with our game development team.

To ensure success as a content specialist, you should show a keen eye for detail and be highly creative. A skilled content specialist should be an expert storyteller and possess excellent knowledge of consumer and content trends.

RESPONSIBILITIES

  • Meet with the marketing, and game teams to ideate and define content goals.
  • Work closely with the game development team to understand upcoming features, developments, and releases.
  • Work closely with the marketing art team to ensure visual and written content are cohesive and reinforce the brand identity.
  • Researching content and consumer trends to ensure that content is relevant and appealing.
  • Developing content strategies to effectively reach the desired target audience and marketing goals.
  • Develop compelling and engaging written content for various platforms, including website copy, social media posts, blog articles, newsletters, and press releases.
  • Translate technical details into user-friendly and exciting content for marketing materials and communications.
  • Proofreading and editing content before publishing.
  • Managing content calendars and ensuring that the content remains consistent across all platforms.
  • Coordinating with the marketing, and game teams to ensure the timely delivery of assignments.
  • Keeping up to date with content trends, consumer preferences, and advancements in technology.

REQUIREMENTS

  • A minimum of three years of experience in content creation, marketing, communications, or similar.
  • A portfolio of published work.
  • Familiarity with blockchain technology, cryptocurrencies, and the gaming industry.
  • Familiarity with content management systems such as Medium, Hubspot, and Sprout.
  • Good knowledge of various content platforms such as social media, blogs, and web3 media outlets
  • Excellent written and verbal communication skills.
  • Ability to collaborate effectively with cross-functional teams, including developers, designers, and marketers.
  • The ability to keep abreast of content and consumer trends and advancements in technology.
  • Must love video games

WHAT WE OFFER

  • Fully remote work.
  • Experience working with gaming veterans who’ve created titles with a gross aggregate revenue of over $10B USD.
  • Unlimited PTO.
  • Experience in a new IP with franchise potential. APPLY HERE