by twochickswithasidehustle | Aug 7, 2022 | Uncategorized
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Must start in Sept and MUST have data entry skills
Mon-Fri 8-6pm schedule
Summary of This Role
Responsible for research and resolution of customer charge backs. Requires detailed transaction research, analytical skills, and documentation of actions taken including phone calls to merchants, cardholders, and others as appropriate. Applies bank and card industry regulations and practices in resolving disputes. May also compile aggregate statistics on charge backs for use by the company in identifying patterns and improving overall customer service. Must be able to thrive in a fast paced environment and work well under stress.
Minimum Qualifications
Excellent verbal and written communication skills
Conflict resolution skills
Proficient with Microsoft Office
Strong analytical skills
High School Diploma or Equivalent
Must complete a digital interview within 72hrs
What Are Our Desired Skills and Capabilities?
Skills / Knowledge – Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
Job Complexity – Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
Supervision – Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.
Skills / Knowledge – Working knowledge of association and card industry regulations
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
APPLY HERE
by twochickswithasidehustle | Aug 7, 2022 | Uncategorized
An established company is currently hiring a remote data entry clerk. The position is part time, very flexible on hours, and is a permanent opportunity within the company. Starting pay is up to $20 per hour, depending on experience.
No prior experience is required, however, the ideal applicant will have previous I.T. Help Desk ticket experience or has worked online customer service for a technology company or busy online retailer. Applicants interested in this position must be comfortable working on the computer all day and have exceptional typing skills and an attention to detail. Individuals who are interested in finding a job opportunity that allows for career growth into an Information Technology or Customer Service Help Desk role are strongly encouraged to apply.
The Data Entry Clerk is responsible for receiving requests for technical assistance from customers. The data entry clerk is responsible for opening requests and submitting into the company’s ticketing system for the Help Desk technicians to review. The data entry clerk will review each open ticket to see the outcome from the help desk (did they fix the problem or does it require a coordinated call to customer, etc.) The clerk then emails responses to customers to ensure they are provided with exceptional customer service and receive the updates. You must be organized and focused on each ticket being closed out quickly.
APPLY HERE
by twochickswithasidehustle | Aug 7, 2022 | Uncategorized
A Fortune 500 E-Commerce company is looking to add an administrative support employee to help support a marketing team! 100% REMOTE
Job Description:
Supporting customer tickets for click credit promotions for advertising
Managing ticket queue
Responding to tickets
Distributing funds
Closing tickets when needed.
Typical Workflow:
Tickets
Working with stakeholders/partners
Distributing funds
Deliver reporting
Answering emails
Required Skills:
Drives high standards
Organizational skills
Fast paced environment
Partner with stakeholders
Excel reporting knowledge
Business partners and teams communication
Preferred Skills:
Customer service/operation experience
Previously managed SIMs
Marketing experience would be a nice to have – copywriting
Top 2 must-have hard skills:
1 Excel
2 Sim ticket experience
APPLY HERE
by twochickswithasidehustle | Aug 7, 2022 | Uncategorized
Why join Stryker?
We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com
Our benefits include bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.
POSITION SUMMARY:
In Stryker Emergency Care, we make life-saving medical equipment. Our current systems operate in a highly connected ecosystem. Our future systems will only become more connected and more complex. In the current environment, our customers must be concerned about the cybersecurity of devices that operate on their networks. Thus, prior to allowing a device to use their networks, they wish to ensure that it is safe. During the sales process, many customers send us cybersecurity questionnaires that we must fill out to participate in the bidding process. This job is dedicated to completing the cybersecurity questionnaires. The questionnaires arrive at any moment and must be filled out within a reasonable amount of time in order to be compete in the sales process.
Additionally, this role will perform other data entry tasks as requested by management. The person will be trained in any task that they are asked to perform.
KEY AREAS OF RESPONSIBILITY: What you will do:
Responsibilities:
Complete cybersecurity questionnaires in support of sales
Monitor incoming cybersecurity requests in a dedicated issue tracking tool (JIRA)
Prioritize incoming requests with internal business leaders
Mine information from previous questionnaire archive
Coordinate final review with internal subject matter experts.
Log progress in issue tracking tool (JIRA)
Complete additional data entry tasks as requested by management
Keep current on all required corporate training
General Responsibilities:
Solicit input from Subject Matter Experts as needed to answer questions.
Complete Data Entry tasks accurately with exceptional attention to detail.
Learn procedures, policies, processes, systems, and technology required.
Work on problems in limited scope; purposefully learn while gaining experience.
Demonstrate ownership and integrity of work.
Build stable relationships.
Excellent verbal and written communication skills
PREFERRED QUALIFICATIONS: What you will need (strongly desire):
Technical Skills:
Competent computer skills including MS Word and MS Excel
Proficient with remote work tools including MS Teams and MS Outlook.
Experience with JIRA issue tracking software
Preferred Skills / Engineering tools:
Cybersecurity experience
Certifications:
None
MINIMUM QUALIFICATIONS: What you will need (must have):
Education Requirements:
High School diploma or greater
$20.24 – $26.98/hour, plus bonus eligible + Benefits (Health, Vision, Dental, 401K, Tuition Reimbursement, Employee Assistance Program, Wellbeing Program, Employee Stock Purchase Program). This information reflects the anticipated salary range for this position based on current national data. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Know someone at Stryker?
Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/
About Stryker
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.
APPLY HERE
by twochickswithasidehustle | Aug 7, 2022 | Uncategorized
DESCRIPTION
Gaggle is seeking Indepenent Contractors for temporary, non-renewing contract positions monitoring online student activity. This contract work allows you the flexibility to work within the constraints of your own schedule. The choice is yours, work when it works best for you! The Gaggle Safety Management department offers a 24×7 service that is used to identify and uncover drug use, bullying, threats of school violence, teen depression, suicidal intentions, and abusive domestic situations of students in grades K-12 through various forms of communication. As an Independent Contractor, you would be supporting Gaggle’s work in making a positive impact to the lives of K-12 students.
Responsibilities:
Monitor and analyze student activity to identify potentially inappropriate usage including words, phrases, statements, and images within email, google drive, Microsoft OneDrive, and more
Quickly and efficiently process at least 275 items per hour, while maintaining a high level of accuracy
Process for a minimum of 10 hours each week
Escalate questionable findings further through the Gaggle Safety Team for additional in-depth analysis
Communicate and collaborate via chat with a nationwide team
Additional tasks as assigned
Requirements:
Experience using various computer and web-based applications in a professional environment
Interest and enthusiasm for reading, as the position requires focused attention to reading content of varying lengths
Ability to delineate between potentially harmful student matters and harmless situations
Experience with tech and social media cultures
Knowledge of trends and slang used by children and teenagers to help identify potential issues
Ability to exhibit tolerance of and respect for other’s opinions
Strong communication skills
Adaptability to change
Ability to work independently; experience working as an Independent Contractor preferred
Access to high-speed internet (satellite is not acceptable)
Access to a computer, chromebook, or laptop (tablets/phones are not acceptable)
Experience with Slack or other business-based chat applications is a plus
Additional Considerations:
The non-renewing, Independent Contractor assignment is not guaranteed for any length of time, workloads and hours will vary
Contracts can be terminated at any time
There is potential for contract renewal depending on workflow and personal ability to fulfill responsibilities outlined above
This contract requires you be able to view content of a sensitive nature, including exposure to graphic content that may contain nudity
Because Gaggle strives to enter into contract agreements with Independent Contractors who contribute to Gaggle’s mission of student safety, criminal background checks are required for all prospective Independent Contractors – this screening includes, but is not limited to, both a National Criminal and National Sex Offender Registry check
EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
THIS POSITION IS CURRENTLY ACCEPTING APPLICATIONS.
APPLY HERE
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