by twochickswithasidehustle | Sep 14, 2022 | Uncategorized
Employer: HealthMark Group
COMPANY: HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.
LOCATION: REMOTE
POSITION: PATIENT SERVICES SPECIALIST
Patient Services Specialist
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of clinics and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline the release of information, document imaging, and form completion process. By integrating experience, technology, and service, we help hospitals, health systems, and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and is looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
We are expanding rapidly and have created unique roles that need qualified candidates.
REQUISITE EXPERIENCE AND QUALIFICATIONS:
- Manage and complete assigned caseload of disability paperwork by gathering medical information on each patient.
- Communicate with various medical professionals to gather information regarding disability leave.
- Apply appropriate medical information to ensure eligibility for disability is accurately captured
- Enter all assigned requests into a system for further processing and documentation
- Coordinate return to work transitions including coordination of any restrictions that may need to be accommodated
- Answer patient questions via email or telephone as it related to their Disability/FMLA form paperwork
- Meet Daily Quota for Form Completion
- When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.
APPLY HERE
by twochickswithasidehustle | Sep 14, 2022 | Uncategorized
Employer: HealthMark Group
COMPANY:
HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.
JOB DESCRIPTION:
HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
Our Audit Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.
Type of Role: FULL-TIME
Location: Telecommute/Work from Home position
Entry level job duties include but not limited to:
- Preparing and sorting documents for data entry.
- Manipulating and deduplicating excel lists.
- Identifying client and patient matches within our computer system.
- Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
- Resolving discrepancies in information and obtaining further information for incomplete documents.
- Reports directly to Quality Control/Data Entry Manager Team Lead and ROI Manager
- Completes Data Entry of all requests
- Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
- Identify and accurately classify each request
- Uphold HealthMark Group’s values by following our C.R.A.F.T.
- Work quickly to meet the high-volume demand
- Must dedicate at least 20 hours per week
Requirements:
- Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
- Attention to detail
- Knowledge of grammar and punctuation
- Ability to work to time constraints
Pay- 15-16.00 per hour
APPLY HERE
by twochickswithasidehustle | Sep 14, 2022 | Uncategorized
Employer: AutoAnything
Summary:
The Catalog Specialist position will share responsibility for overall data production and quality to assist our Team in creating and supporting the essential product information that is a key part of the AutoAnything customer experience. The ideal candidate will have 1-3 years of automotive product catalog experience with an understanding of ACES and PIES data standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Use Excel to create, edit and maintain product data
- Adapt vendor data to AutoAnything’s data model and style guides
- Research products and vehicles in order to ensure data accuracy
- Perform product page edits and updates to improve shopability and increase conversion
- Collaborate with Merchandising to grow and maintain the catalog
- Contact vendors to troubleshoot data discrepancies
- Maintain departmental records of progress and completed work
- Evaluate current processes and identify opportunities for improvements
- Shift between product priorities quickly as needed
- Provide support to escalated product-related issues
- Coordinate with other departments on a variety of projects
QUALIFICATIONS:
- Strong Excel skills, able to use formulas and functions to create efficiencies
- Ability to troubleshoot inconsistent vendor data in difficult formats
- Ability to maintain records and documentation pertaining to the vendor product
- Strong time management skills and ability to easily and rapidly shift priorities
- Ability to adapt to proprietary software and evolving processes
- Team-oriented and able to assist others as needed
- Able to critique/quality check own work and others
- Ability to identify trends in data sets to create efficiencies
EDUCATION AND EXPERIENCE (INCLUDING CERTIFICATIONS):
- Minimum High School diploma, Associates Degree or related field preferred
- Minimum of 2 or more years’ experience in a professional business/ office environment
- Strong knowledge of Microsoft Office: Excel
- General understanding of automotive makes, models and configurations (Required)
- E-Commerce data experience (Preferred)
- Understanding of ACES and PIES data standards (Preferred)
AutoAnything, Inc., is a San Diego-based eCommerce Company that merges the high-speed lane of custom automotive accessories and performance parts with cutting-edge internet technology and industry-leading customer service. Our flexibility, entrepreneurial style, knowledge of the competitive landscape and innovative business model has allowed us to excel in the industry since 1979. AutoAnything, Inc.’s success can be directly attributed to the dedication, passion and creativity of our Team.
APPLY HERE
by twochickswithasidehustle | Sep 14, 2022 | Uncategorized
Employer: HealthMark Group
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
Our Data Entry role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.
Location: Can work remotely
Entry level job duties include but not limited to:
- Preparing and sorting documents for data entry.
- Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
- Resolving discrepancies in information and obtaining further information for incomplete documents.
- Reports directly to Quality Control/Data Entry Manager
- Completes Data Entry of all requests
- Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
- Identify and accurately classify each request
- Uphold HealthMark Group’s values by following our C.R.A.F.T.
- Work quickly to meet the high-volume demand
Requirements:
- Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
- Attention to detail
- Knowledge of grammar and punctuation
- Ability to work to time constraints
When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.
Job Type: Full-time $14.00 to 16.00 per hour DOE
APPLY HERE
by twochickswithasidehustle | Sep 14, 2022 | Uncategorized
Company Description
When you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in the global education space. You’ll join our diverse community of colleagues who are all unified by a shared desire to make a difference in education. So come join us and begin the most gratifying next chapter of your career.
For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Our products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.
Job Description
Purpose overview
Assist the Quality and Knowledge Manager in ensuring consistency of quality reviews across the Turnitin Assessment Technical support team, nearshore and offshore business partners, as well as helping to coach individuals to meet the required quality pass rate.
Key Responsibilities and Outputs
- Accurately measuring and recording individual and team quality performance using current QA Scorecard and Key Performance Indicators (KPIs)
- Assist in staff inductions, setting quality expectations within the Triage team and nearshore and offshore business partners
- Provide feedback of quality reviews and for identifying training and coaching needs to the Quality and Knowledge Manager and Technical Quality & Knowledge Specialist
- Identify trends in individual and Triage team quality over time as well as trending with nearshore and offshore Business Partners.
- Assist to coach individuals who are displaying a poor level of quality performance to help improve their performance over time
- Assist with quality calibration sessions within the Turnitin Assessment Technical support teams
- Document processes and procedures and proactively identify improvements
- Identify opportunities for improvements in quality and overall support experience across the Turnitin Assessment Technical support team and with nearshore and offshore business partners
- Carry out an agreed number of quality reviews on a monthly basis for the Turnitin Assessment Technical support team and nearshore and offshore business partners
- Assist in projects within the Turnitin Assessment Technical support team to improve quality results
- Assist Quality and Knowledge Manager on delivery of OKRs set for the Quality and Knowledge team
- Assist in the upkeep of the case quality review form ensuring that this evolves in line with the needs of the team.
- Monitor quality performance at team and individual level – share with Quality and Knowledge Manager
Qualifications
Essential
- Have an excellent level of quality review scores, passing no less than 4 months since July 2021 at 95% or higher
- Bachelor’s degree or relevant experience
- Experience in building customer relationships
- 2+ years in a successful customer care role
- User experience of CRM systems, preferably Salesforce
- Excellent written and verbal communication skills
- Strong organizational and analytical skills
- Understanding of SaaS
- Familiarity with Learning Management Systems
- Historical background in delivering exemplary case quality
- Familiarity with reporting
- Show discretion when handling sensitive data
- Awareness and understanding of the education sector
- Commercial knowledge of the education sector
Personal Attributes
- Attention to Detail
- Collaboration
- Customer Orientation
- Integrity
- Adaptability
- Presenting
- Problem Analysis
- Quality Focus
- Written/Verbal Communication
- Action-oriented mindset
- Passion for excellent customer and user experience
- Ability to work in a fast-paced environment, manage multiple priorities
- Ability to work independently and perform under pressure
- Ability to work with a global mindset, being aware of how Triage support impacts the wider support team and customer experience
- Broad knowledge of online software and relevant technologies
- Excellent interpersonal skills with an ability to form effective working relationships with both internal and external partners
- Operate with a high level of Authenticity
- Ability to provide impartial feedback in a structured manner
- Strong leadership skills
Additional Information
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
Our Values underpin everything we do.
- Customer Centric – We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
- Passion for Learning – We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
- Integrity – We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
- Action & Ownership – We have a bias toward action and empower teammates to make decisions.
- One Team – We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
- Global Mindset – We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.
APPLY HERE
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