Recovery Texting Specialist-Remote

We hire people who we expect will produce exceptional results, deliver amazing service to our clients including customers, attorneys, state associations and more, and inspire positive change within the company.

Job Purpose: The Texting Specialist is responsible for communicating with current customers, with the objective of getting them on the phone with a member of our Collections Department.

Pay: $16.50

Schedule is: 10:00AM-6:30PM Monday-Friday  CST 

 Key Accountabilities:

  1. Communicate, through Intoxalock’s texting platform, with current customers.
  2. Communicate important Intoxalock information, as needed to transition customers from texting conversation to live call.
  3. Texting specialist will provide customer service to our current customers to resolve issues with customer accounts.
  4. Provide feedback to supervisor on customer issues and other aspects of texting platform to drive continuous improvement.
  5. Texting Specialist will be responsible for additional tasks to further company goals.
  6. Texting Specialist will be responsible for the inbound phone line attached to the texting line.
  7. Provide support to handling of both inbound and outbound calls as necessary due to the texting inbound line.
  8. All other duties as assigned that may include some outbound calling.

 Job Requirements:

  1. High School Diploma or GED; Bachelor’s degree preferred.
  2. 1+ year of direct-to-consumer Collections experience strongly preferred.
  3. Strong written communication skills, computer skills, typing skills, including Microsoft Office programs and adaptability.
  4. Demonstrated ability to communicate professionally and persuasively through written text.
  5. Ability to type 40+ WPM

Does Intoxalock sound like a great fit for you? Apply today!

APPLY HERE

Quality Assurance Specialist (Fully Remote)

Alpine enjoys a nationwide reputation for quality products and for providing genuinely helpful service. Alpine designs HVAC solutions for our customers nationwide. We ship heating and cooling equipment to our customers’ homes or businesses and help them find local installers. We have a strong following and many repeat customers. Alpine experiences double-digit growth year over year. We are the largest and most tenured e-commerce retailer of heating and air conditioning equipment. Our customers give Alpine the highest ratings in our industry with an average score of 4.8 out of 5 across tens of thousands of reviews.

Job Description

In this position, you will help our teams achieve consistent service that wows our customers by reviewing customer interactions and holding the team accountable to high performance standards. You will grade interactions with customers to determine if customers received genuinely helpful service. These call and chat reviews help our team to improve through feedback and accountability. Your assessments and helpful comments will allow team members to grow and thrive within their roles and will help give our customers great experiences.

1. Review inbound and outbound calls for teams for quality assurance according to our metrics

2. Research account activity to ensure proper completion, follow up, and communication.

3. Review chat logs for team members for quality assurance.

4. Audit data and system reports for discrepancies, identifying and reporting anomalies

This is a fully remote position. This is not a flex-time position – it is consistent dedicated work during scheduled hours.

Requirements

  • Ability to make thoughtful decisions
  • Active listening skills
  • Appreciation for research
  • A good balance of left and right-brained thinking
  • Can hold people accountable to high standards
  • Strong attention to detail with a precision-mindset
  • Must have high-speed internet, a quiet workspace without family or pets in the room and a back-up plan for power or internet outages (we provide all computer and headset equipment)

Benefits

  • Competitive compensation
  • Group health insurance including health savings account; dental and vision insurance
  • 401k with company match
  • Paid time off
  • Work-from-home position
  • All computer equipment provided

APPLY HERE

Document Quality Reviewer – Remote

Piper Companies is actively seeking a Document Quality Reviewer to join a Vaccines Clinical Research & Development group. The Document Quality Reviewer will work remotely and work a traditional work schedule, and must be able to work East Coast hours.

Responsibilities for the Document Quality Reviewer:

  • Complete data checking and clinical editing on components of assigned documents such as: protocols, clinical study reports, investigator brochures, regulatory responses, etc.
  • Document quality review findings appropriately and escalate significant findings as needed.
  • Partner with document authors, clinicians and other team members on resolution of findings as necessary

Qualifications for the Document Quality Reviewer:

  • BS/BA degree in a related field. Advanced degree is a plus, but not necessary.
  • 4+ years of experience in clinical/medical editing or quality review of clinical documents
  • Knowledge of Microsoft Office and ability work independently

Compensation for the Document Quality Reviewer:

  • Hourly Rate: $50-$60/hr, based on previous experience
  • Benefits: medical, dental, vision, 401K

APPLY HERE

Image Curator (Remote)

About the Position

This position is available as a remote position. If you’re searching for a full-time, permanent work-at-home career, we’ve got an opportunity for you to join our fast-growing team! Currently, we are employing legal residents of the following states: (AK, AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, NC, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.

WebstaurantStore is the leading restaurant supply & equipment e-commerce retailer. As an Image Curator on our team, you’ll collaborate with other professionals that embody our core values: embracing the entrepreneurial spirit, displaying a passion for excellence, and always doing the right thing. You will serve the purchasing needs of foodservice professionals worldwide by being part of a team that creates meaningful content and product images. We carry 300,000+ unique products including large equipment, countertop appliances, dinnerware, textiles, consumables, and more!  

As an image curator, you will: 

  • Use a proprietary workflow management software to meet all SLAs defined by the department. This will be done by: 
  • Reviewing daily additions of new items and determining the appropriate path for supplying images (in-house photography, 3D, vendor supplied images) based on defined standards. 
  • Navigating vendor resources and existing assets to locate images that meet brand standards.
  • Meeting defined timeframes for locating assets and communicating with vendors/purchasers when assets are not available. 
  • Communicating effectively with other departments and vendors in meetings or via email. 
  • Maintaining clear and accurate notes on the status of all assigned items in the workflow tool. 
  • Meet weekly KPIs (key performance indicators). 
  • Assist the lead image curator with maintenance projects relating to images and new items as needed. 

We are looking for driven, motivated candidates who: 

  • Embrace change, show agility, and are comfortable with ambiguity and working at a fast pace. 
  • Learn new processes quickly. 
  • Complete projects/assignments on time despite tight time restraints.  
  • Communicate effectively with multiple personality types both in-person and through email.  
  • Demonstrate initiative and follow through.  
  • Have exceptional organizational skills.  
  • Find a balance between organizational, personal, and team needs. 

Experience using Adobe Photoshop is plus, but not required.  

We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match. Employees also enjoy regular food service industry training from top manufacturers and product experts. 

As a WebstaurantStore remote employee, you’ll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally. 

Work from home benefits include: 

  • The essential computer equipment, such as hardware and software, needed to perform your job. 

APPLY HERE

Medical Scribe

Employer: AQuity Solutions

Company Description:

Headquartered in Cary, NC, a suburb of Raleigh, Aquity Solutions employs more than 7,000 clinical documentation production staff throughout the U.S., India, Canada, and Australia. With over 40 years of experience and recognized by both KLAS and Black Book as the top outsourced transcription service vendor, Aquity Solutions is focused on delivering superior business results. Aquity Solutions provides healthcare professionals with key services including: Medical Scribing, Interim HIM Services, Medical Coding and Medical Transcription.

Position Description:

Imagine if there was a chance to step into a career that allows you to understand what it takes to become a healthcare practitioner working directly with a Physician 1 on 1. As one of Aquity Solutions Virtual Medical Scribes you have the chance to do just that!

Every day you will get to enjoy paid shadowing with a provider and see what it takes to analyze, document, and diagnose a patient. You will understand how a physician approaches a patient visit, how to interpret symptoms, and learn how to help each patient by observing a physician in real time. All the while, you get to work in the comfort of your own home allowing for a more flexible and fluid schedule!

As one of Aquity Solutions medical scribes, you become a physician’s direct personal assistant helping physicians all across the nation! You will become the critical link for the physicians to handle all of their electronic medical records patient to patient. You will get to interpret and document the doctor patient visit and the clinical charting of each patient in its entirety.

YOU WILL…

  • Have a Competitive Wage and Benefits!
  • Work Directly with Physicians Gaining Valuable Clinical Charting Experience
  • Network Directly w/Physicians
  • Draft HPIs, PEs, ROSs, and Analyze Lab Reports
  • Provide EHR Charting Support Directly for Physicians as a Charting Assistant in Real Time

Requirements…

  • Have Recent Experience as a Medical Scribe, Medical Assistant or Medical Transcriptionist OR; Have completed courses or training in Anatomy and Physiology and Medical Terminology and have a strong desire to be trained as a Medical Scribe
  • The ability to work from home and a secure reliable internet connection at home.
  • Availability Monday through Friday during outpatient office hours between the hours of 7 A.M. – 7 P.M. EST or PST.
  • Minimum 3 shifts a week Monday – Friday with the ability to work an 8 to 9 hour shift time each week between the hours of 7 A.M. – 7 P.M.
  • Minimum of 10 months of employment with us.
  • Strong computer, typing, and listening skills.
  • Ability to type 45 – 50 wpm or more.
  • 18 years of age or older.
  • Authorized to work in the United States.
  • Currently live within the borders of the United States.

IT WOULD BE AWESOME IF YOU ALSO…

  • Have a training certification in an EHR/EMR (Epic, Cerner, Athena, etc.)
  • Specialty experience in EHR documentation with outpatient clinics
  • Strong leadership skills
  • Planning on going into medical, physician assistant, or nursing school in the future
  • Looking for a potential career!
  • Good understanding of technology and how it integrates with the medical industry
  • A passion for healthcare
  • You would like to work from home
  • Able to balance school and work

A LITTLE MORE ABOUT US…

  • This is a work from home position with a large opportunity for growth!
  • We offer a competitive wage and benefits
  • Our top-notch benefits package includes medical, dental and vision coverage, short-term and long-term disability, 401K savings plan, and paid-time-off.
  • We are an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

APPLY HERE