Stat Tracker

Employer: TridentCare

Description

  • Monitors specimen testing and resulting workflow post collection for all STAT orders, and orders sent to reference labs.
  • Serves as liaison between client and Laboratory to ensure speedy resulting and release of results in the LIS. Activities can involve following up with dispatchers, phlebotomists, CLS, Lab Assistants, or specimen processors.
  • Serves as liaison between client and reference labs (stat labs) to ensure promt fax of results. Activities include calling the reference lab to follow up on result status, adding/modifying requested tests, refaxing results, making demographic corrections.
  • Completes data entry of patient demographics and lab order collection details into the LIS.
  • Actively monitors LIS “STAT Tracking” program to continually evaluate all pending orders and conduct appropriate follow-up on the oldest orders.
  • Collaborates with Lab Dispatch Department to gain an understanding of order comp[etion and drop status.
  • Contacts client facilities to schedule “Redraws”; orders that need to be recollected due to unfavorable circumstances.
  • Relays critical report values to appropriate personnel at client facilities.
  • Conducts detailed and thorough research to find missing specimens.
  • Escalates issues to appropriate management staff.
  • Assists Customer Service Departments with results requests.
  • Uses IP phone to answer calls, place calls, and redirect calls as needed.
  • Answers calls from reference labs and phlebotomists.
  • Uses email to communicate with in-house lab departments, phlebotomy supervisors, Lab Dispatch, and other departments.
  • Works cooperatively and fully communicates with Area/ Regional Phlebotomy Management, Logging staff, Lab Dispatch, Customer Service, Redraw Department, and Courier services.
  • Exercises initiative and responsibility by accommodating special requests, expediting urgent cases by conducting constant follow-up, and maintaining a positive attitude to connecting parties to ensure excellent customer service is provided.
  • Composes detailed written documentation of issues that occur throughout the shift. It may be necessary to do mild investigations of situations, or conduct troubleshooting, or oversee immediate handling of an unexpected problem.
  • Identifies and pursues self-improvement, and positively and quickly adapts to changes when directed.
  • Performs other duties as assigned, helps out when attendance issues arise within the office, maintaining a positive attitude during crisis and engaging in daily teamwork with minimal encouragement.

Skills

Required

Typing Skills Min 35 wpm

Intermediate

Typing Skills – 10 Key

Novice

Identify/Resolve Problems

Intermediate

English written/verbal

Some Knowledge

Communication Skills

Novice

Computer Skills

Intermediate

Preferred

Medical Terminology

Novice

Customer Service

Some Knowledge

Behaviors

Required

Dedicated: Devoted to a task or purpose with loyalty or integrity

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter: Inspired to perform without outside help

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Preferred

High School or better.

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Audit Processing Specialist

Audit HealthMark Group

COMPANY:

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

JOB DESCRIPTION:

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

Our Audit Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.

Type of Role: FULL-TIME

Location: Telecommute/Work from Home position

Entry level job duties include but not limited to:

  • Preparing and sorting documents for data entry.
  • Manipulating and deduplicating excel lists.
  • Identifying client and patient matches within our computer system.
  • Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
  • Resolving discrepancies in information and obtaining further information for incomplete documents.
  • Reports directly to Quality Control/Data Entry Manager Team Lead and ROI Manager
  • Completes Data Entry of all requests
  • Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
  • Identify and accurately classify each request
  • Uphold HealthMark Group’s values by following our C.R.A.F.T.
  • Work quickly to meet the high-volume demand

Requirements:

  • Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
  • Attention to detail
  • Knowledge of grammar and punctuation
  • Ability to work to time constraints

Pay- 15-16.00 per hour

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Catalog Data Specialist

Employer: AutoAnything

Summary:

The Catalog Specialist position will share responsibility for overall data production and quality to assist our Team in creating and supporting the essential product information that is a key part of the AutoAnything customer experience. The ideal candidate will have 1-3 years of automotive product catalog experience with an understanding of ACES and PIES data standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Use Excel to create, edit and maintain product data
  • Adapt vendor data to AutoAnything’s data model and style guides
  • Research products and vehicles in order to ensure data accuracy
  • Perform product page edits and updates to improve shopability and increase conversion
  • Collaborate with Merchandising to grow and maintain the catalog
  • Contact vendors to troubleshoot data discrepancies
  • Maintain departmental records of progress and completed work
  • Evaluate current processes and identify opportunities for improvements
  • Shift between product priorities quickly as needed
  • Provide support to escalated product-related issues
  • Coordinate with other departments on a variety of projects

QUALIFICATIONS:

  • Strong Excel skills, able to use formulas and functions to create efficiencies
  • Ability to troubleshoot inconsistent vendor data in difficult formats
  • Ability to maintain records and documentation pertaining to the vendor product
  • Strong time management skills and ability to easily and rapidly shift priorities
  • Ability to adapt to proprietary software and evolving processes
  • Team-oriented and able to assist others as needed
  • Able to critique/quality check own work and others
  • Ability to identify trends in data sets to create efficiencies

EDUCATION AND EXPERIENCE (INCLUDING CERTIFICATIONS):

  • Minimum High School diploma, Associates Degree or related field preferred
  • Minimum of 2 or more years’ experience in a professional business/ office environment
  • Strong knowledge of Microsoft Office: Excel
  • General understanding of automotive makes, models and configurations (Required)
  • E-Commerce data experience (Preferred)
  • Understanding of ACES and PIES data standards (Preferred)

AutoAnything, Inc., is a San Diego-based eCommerce Company that merges the high-speed lane of custom automotive accessories and performance parts with cutting-edge internet technology and industry-leading customer service. Our flexibility, entrepreneurial style, knowledge of the competitive landscape and innovative business model has allowed us to excel in the industry since 1979. AutoAnything, Inc.’s success can be directly attributed to the dedication, passion and creativity of our Team.

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Remote Administrative Assistant, Data Entry

REMOTE /

BUSINESS DEVELOPMENT – BUSINESS DEVELOPMENT /

FULL-TIME

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For over 20 years, Meridian has partnered with pharmaceutical and biotechnology companies to research new drugs, medical devices, and diagnostics to help improve lives. The level of service, quality, and integrity we provide makes Meridian unique, but our reputation is great because of our people. Clinical research is tremendously challenging, yet it is incredibly rewarding. We value our employees for being all in, owning it, their teamwork, and sharing it. If you’re searching for a career with purpose, integrity, and opportunity, then we want to hear from you!

The primary task of the business development administrative assistant is to support the business development and feasibility teams for Meridian. The assistant acts as a contributor in winning new business by supporting the administrative functions related to new clinical trial opportunities, organization of opportunities and associated data entry requirements.  

Support Feasibility Process

  • Organize and file feasibility questionnaires for all sites/PIs.
  • Assist team by preparing information to distribute feasibility questionnaires to the sites for their input, and provide deadlines for completion.
  • Compile all data that is returned to Business Development and track deadlines for completion.
  • Input all data related to Sponsor/CROs into Sales Force/ SharePoint.

Support Salesforce Development

  • Communicate with internal team to support new trial opportunities and eliciting interest.
  • Enter data from internal teams for new business opportunity submissions.
  • Organize and communicate with internal teams related to timelines and opportunities.
  • Ensure accurate, confidential, and complete compilation of data related to trial opportunities in Salesforce.
  • Support all external client databases.
  • Organize and file/store CDA agreements for Meridian Clinical Research, LLC.

Requirements

  • High school diploma or equivalent. Bachelor’s degree is preferred.
  • Strong time management skills to complete all deliverables within required timelines.
  • Strong organizational skills with attention to details.
  • Excellent written and verbal communication skills.
  • Strong computer skills (Word, Excel, document management systems).
  • Ability to manage and prioritize numerous tasks and projects.
  • Ability to adapt to a fast-paced, dynamic environment.
  • Excellent interpersonal skills.
  • Ability to work in teams and in close collaboration with others; ability to work independently with limited supervision from management.
  • Regular and punctual attendance.
  • Perform other duties as assigned. 
  • Embrace Meridian’s core values: “All In, Own It, Teamwork, Share It.” 

Travel Requirements

  • Travel may be required for this position (up to 2 weeks per year)

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.
  • Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
  • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.  

Meridian not only strives to move science forward and improve the lives of others, but we focus on improving the lives of our people by offering a competitive benefits package to all full-time employees. Meridian’s benefits package includes eligibility for medical insurance, dental insurance, vision insurance, 401k with company match, seven paid holidays, paid time off, student loan reimbursement program, complimentary life insurance, disability insurance and s

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Remote Online chat specialist (Entry Level)

COMPETITIVE SNAPSHOT

The firm’s primary competition will come from regional companies in the East and West coast regions. All of these companies exist to place IT consultants in various positions across industries and offer remote or onsite IT consultants and solutions. Malektron’s Mobility Program is what sets the firm apart from competitors in the market place. The mobility program works to help the world’s largest chipmakers reduce costs, risks and augment time to market through Malektron’s software application development delivery, end to end solution porting integration, customization, variation, testing and compliance.

Job Description

Our growing business is looking for skilled problem solvers to join our team as an Online chat specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer any questions they might have while visiting a website. The successful candidate will offer quick and accurate assistance to customers.
The Online chat specialist reports to the Online Chat Manager and will be responsible for providing a variety of customer support related duties for the company and our clients. This person will interact daily with visitors on our client’s websites via (Online chat software) and will be expected to provide exceptional customer support in real-time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service.
This position is also a remote position in which you will be working from home.

Responsibilities
    •    Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
    •    Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
    •    Crete relationships with new customers to better understand and achieve their needs
    •    Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
    •    Promotes interest in client products and services
    •    Consistently achieves established standards of the position
    •    Continually portray and project a positive and professional image.
    •    Provide administrative support to the customer service team
    •    May assist with overflow work and other duties as needed
    •    Promotes interest in client products and services
    •    Consistently achieves established standards of the position
    •    Continually portray and project a positive and professional image
    •    Provide administrative support to the customer service team
    •    May assist with overflow work and other duties as needed
    •    This position is also a remote position in which you will be working from home

Qualifications

    •    • Strong work ethic. with the ability to work well both independently and within the context of a larger team-oriented environment
    •    • PC keyboarding and internet experience needed
    •    • Strong communication and interpersonal skills- including written and verbal
    •    • Upbeat positive attitude and professional demeanor
    •    • Articulate and well accustomed to a client-facing role
    •    • Ability to compose professional emails is a plus
    •    • Proficient written and verbal communication skills in English;
    •    • Basic technical skills (able to navigate through smartphone and computer applications) With an upbeat, positive, kind empathetic personality.
    •    • This position is also a remote position in which you will be working from home.

Additional Information

  • Company equity program
  • Medical, dental, life and vision insurance
  • Unlimited paid time off
  • Paid family leave
  • Short-term disability
  • 401k plan
  • Reimbursement for education and professional development
  • Employee assistance program

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