by twochickswithasidehustle | Sep 24, 2022 | Uncategorized
The Chat Shop – A Little About Us.
Our expertise is built on years of experience. We’ve been at the forefront of the chat industry since 2012, during this time we’ve completed over 3 million chats across 20+ industries, including major global firms.
What sets us apart? Over the years we’ve constantly evolved our offering, helping our clients to drive ROI by developing innovative new solutions. From billion-dollar PLCs to fast growth start-ups, we’ve supported the rapid growth of some of the biggest and best brands worldwide.
Still today, our fully-remote team from the UK and US come together to provide exceptional, high-quality service and solutions that can’t be beaten, and we have the ratings to back that up. As a company, we can offer you the ability to work from the comfort of your own home, a workplace culture that prides itself on diversity, inclusion and employee wellness, and a place for you to really shine.
Are you ready to take it to the next level?
We’re looking for a skilled, resourceful, and resilient live chat agent to provide top-notch service to some of our clients. Lead generation, driving to sales and customer service are all important parts of this role, so if you have a confident and outgoing demeanor with a passion for exceptional service, then you’ll thrive with us!
Our ideal candidate is able to stay calm and focused in high-pressure situations. You will interact directly with customers to answer questions, solve problems, generate sales and leads, and maintain our company’s and client’s reputation for high-quality service. So, you must be resourceful, confident and take initiative!
You’ll be handling multiple concurrent chats while maintaining an average response time of 40 seconds.
You may view the full job description here.
*Please note that The Chat Shop is NOT a recruitment agency. Learn about what services we offer and if we’re a good fit for you at www.thechatshop.com.
**Please note that this role is remote, home-based – US, and we can only consider applications from our hireable states: Georgia, Texas, Florida or Tennessee.
About You
You are fluent or Native English Speaking – able to speak English at an idiomatic level with outstanding sentence structure, spelling and grammar.
You can type at least 65 words per minute, with above 97% accuracy.
You have previous experience in customer service, sales and/or lead generation.
You have previous experience in working towards KPIs.
You are open to constructive feedback and are able to take action.
You are timely and responsive.
You are able to multi-task and keep everything organised.
You are resourceful, reliable and adaptable.
You are calm and professional under pressure.
You are open to direct, constructive feedback and are able to take action. You don’t take feedback personally!
You adopt our company values and can adapt to change easily.
You are based in the US and can demonstrate your residency in one of our hireable states: Georgia, Texas, Florida or Tennessee.
You are a team player – flexibility, adaptability and a desire to succeed are a must!
APPLY HERE
by twochickswithasidehustle | Sep 24, 2022 | Uncategorized
ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Customer Support!
Do you have a Support background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in.
Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.
Check out this project!
ModSquad has partnered with an awesome and unique ride-share service. Mods will be engaging with customers over live chat and tickets. They will be providing technical support and possibly refunds.
Project Hours (All Times Pacific):
Friday, 6-9 pm
Saturday, 11 am – 12 pm
Sunday, 9 am – 10 pm
Additional days will be added by client
Hourly Rate:
To be discussed in the interview phase
Language:
English
The Ideal Candidate Will Have:
Experience in Customer Service using live chat, phones, and email
Experience working with CRM tools (Zendesk experience is preferred)
A secure work environment that allows you to focus on work without distraction
A strong and highly reliable internet connection
Strong typing skills
10-15 hours of availability on evenings and weekends
What’s In It For You:
The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
Flexible self-scheduling
Access to ‘Hot Gigs’ postings exclusive to the Mod Network
Work from home
Competitive hourly rate – Discussed during your first interview
Paid orientation
Workspace Requirements:
Dedicated laptop or desktop computer with Windows 10 or above (Please note: A Chromebook is not sufficient for ModSquad projects.)
Willingness to install MSQ security software and 2FA app on phone
IMPORTANT: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
APPLY HERE
by twochickswithasidehustle | Sep 24, 2022 | Uncategorized
Job Description
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Remote Data Entry Associate
Equipment Provided
Temp with chance to convert to full time
Salary: $15/HR.
Hours: 8:00 am to 4:30 pm EST, M-F
Would you enjoy being part of a team that makes a difference in people’s lives
Do you love helping people solve complex problems and delivering solutions?
About the Role:
As a member of the team, you will be processing FSA and HSA claims. You will review and research the claim and process them on a web-based application. It is essential to have a good understanding of EOBs, FSAs, how to read receipts, doctor bills, and basic medical paperwork.We have 3 different classes with the 1st one starting in early October.
A successful candidate will be computer literate, maintain good attendance, and have the right attitude and discipline to work from home. You will take pride in being a contributing member of a busy team. Meet your quality and volume requirements consistently.
This starts as temporary position. You will receive fully paid training of 4-6 weeks. Based on performance and attendance you may be converted to a permanent employee with benefits.
What you will be doing:
Review and research claims
Determine if the claim is valid to approve
Process claims on a web-based application
Completes assignments using multiple source documents to verify data or use additional information to do the work.
Follows up on pending documents involving analysis.
Requirements
Be computer literate – able to set up equipment and operate with ease
Have own highspeed internet connection: 25 download and 5 upload
Must be at least 18 years of age or older.
Must have a high school diploma or general education degree (GED).
Must be eligible to work in the United States.
Must be able to clear a criminal background check and drug test.
Join a rapidly growing customer service organization that can support your career goals and Apply Today!
Closing
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
APPLY HERE
by twochickswithasidehustle | Sep 22, 2022 | Uncategorized
Employer: Ventra Health
Job Summary:
- The Billing Representative will be responsible for daily charging and posting tasks.
Responsibilities
Essential Function and Tasks:
- Process payments for patient pays, Medicare/Medicaid, secondary’s and Workers’ Compensation
- Daily payment posting of batches supplied by billing department
- Daily balance of day sheet
- Log data in department spreadsheet
- Data entry for uncharged holds
- Data entry of non-automated facility charges per date of service
- Verify accurate patient demographic information
- Make concise memos in account when applicable
- Enter accurate insurance information
- Observe and apply insurance criteria
- Observe and apply client specific policies
- Verify all work against day sheet at end of day; check posted payments
- Charge the correct date of service (DOS)
- Follow-up on Denials and AR
- Additional billing tasks as assigned
Qualifications
Education and Experience Requirements:
- High School Diploma or equivalent
- Previous data entry experience in the medical field
- Computer experience
Knowledge, Skills and Abilities (KSAs):
- Knowledge of Billing Applications is helpful, Window, MS Excel & Word
- Strong organizational skills and able to multi-task
- Attention to detail
- Speed and accuracy in typing
- Strong team player yet able to work independently
- Knowledge of insurance companies
APPLY HERE
by twochickswithasidehustle | Sep 22, 2022 | Uncategorized
Employer: System Six Bookkeeping
System Six, a unique, fast growing cloud accounting and finance firm is actively seeking our next Senior or Support Bookkeeper. We’re looking for someone with excellent communication skills, bookkeeping experience, and who is an energetic, gritty team player who exhibits integrity, humility, and a true desire to grow with System Six.
At System Six, most of our team chooses to work 25-35 hours/week so they can balance a joyful work career with other important parts of their lives! All staff who work at least 20 hours/week are offered competitive benefits, and regardless of how many hours you choose to work, you are always treated as a critical part of the System Six team.
What’s in it for you?
- The chance to build the remote cloud accounting career YOU want
- System Six fundamentally believes in providing its team members with the career opportunities, flexibility, and work-life balance they desire
- Whether you are looking for fast paced growth and a full time position, or a more steady, part-time job, or something in between, we are here to serve our team and facilitate the role you are looking for
- We are a fast growing business so we are thrilled to have promotion and career growth opportunities for high-performing team members
- The opportunity to join a fantastic organization
- We prioritize our employees and our culture as much as we do our clients
- We are tech-first – we have been a remote organization for 10+ years, so we will equip you with the right tools and training to thrive in the remote environment
- We are continuously building and improving System Six, and are doing so with a focus on sustainable growth and long-term success
- Fantastic pay and benefits
- We strive to pay at the top of our industry
- Strong hourly base rate starting between $20-$30/hour plus quarterly profit share
- Additional benefits include health and dental insurance, retirement matching, PTO, maternity/paternity leave, bereavement and jury duty leave, annual wellness benefit, and an annual in-person gathering
The ideal candidate will bring:
- Excellent communication skills with both clients and team members across multiple communication channels (email, MS Teams, Zoom, etc.)
- Accounting and bookkeeping experience – we will provide training, but basic accounting and bookkeeping knowledge required with experience of managing a set of books from end to end
- Strong, current proficiency in cloud-accounting specific technologies (QBO, Office 365, Bill.com, Gusto, Google Drive, etc.)
- Ability to complete and manage, on time, accounting and bookkeeping work across multiple clients
- Resourceful problem solver who knows how to ask for help when needed
- Humility and openness to coaching, critique, and constant improvement
- Integrity, accuracy, dependability, and a keen attention to detail
- Joy, persistence, and timely follow-through
What does the day-to-day work look like?
- Working under a Team Lead, you’ll be responsible for much of the day-to-day operations in client books (transaction entry, invoicing, bill payments, payroll processing, journal entries).
- Work with your Team Lead to create solutions for clients on best practices for payroll, payroll taxes, bill pay procedures, daily accounting operations, and implementation and upkeep of software such as Bill.com, Expensify, Gusto, etc.
- Ask questions clearly and concisely and are able and excited to receive coaching and training when you might not fully understand yet what needs to occur in a set of books.
About System Six:
System Six was founded in 2008 with two equal missions:
- To provide our team members with an excellent place to work, where team members are cared for and treated with respect, afforded flexibility, given room to grow professionally, and compensated at the top of our industry
- To provide excellent and modern, cloud-based finance and accounting services to our clients
Thirteen years later, we are extremely proud of the nationwide team we’ve become and the business we are continuing to build.
Today, as we have grown to a 25+ person organization, we remain critically focused on our team and culture. We want each and every team member to experience System Six as a joyful, caring, high-paying career with ample opportunities to grow, and we work feverishly to ensure this experience.
This drive has enabled us to now serve hundreds of customers, ranging from small businesses to nonprofits to eight figure investor-owned businesses to wealthy families and more. And we’re focused on scaling our services and systems further so that we can help hundreds more clients in years to come.
We hope we’ve done a few things right, but we also fundamentally believe there is always better. So we are constantly pursuing new technologies, growing personally and professionally, and love that every day presents a great opportunity for each of us to be more. If this sounds exciting to you, please, join us!
How to Apply:
We do our best to make sure that every new team member is a great fit in both proficiency and culture. Our hiring process from beginning to end is undoubtedly more thorough than most. But if you’ve made it this far, hang in there and pay attention to these final steps!
Important – don’t miss the two small tests hidden below to confirm you have a strong attention to detail. If either of these tests are missed, we will unfortunately reject your application.
When you apply, you need to know that our favorite color is orange. Then, after you apply, email color@systemsix.com to let us know that our favorite color is orange and include a short paragraph as to why you would be an excellent SSB team member.
If your initial application aligns with our mission, vision, and values, and you pass the two tests hidden here, we will ask you to complete a few assessments and record a few videos of yourself answering additional questions.
We usually receive hundreds of applications. We hope you are among the final one or two candidates that will receive an offer for employment. Thank you for investing the time to apply!
APPLY HERE
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