ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Customer Support!
Do you have a Support background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in.
Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.
Check out this project!
ModSquad has partnered with an awesome and unique ride-share service. Mods will be engaging with customers over live chat and tickets. They will be providing technical support and possibly refunds.
Project Hours (All Times Pacific):
Friday, 6-9 pm
Saturday, 11 am – 12 pm
Sunday, 9 am – 10 pm
Additional days will be added by client
Hourly Rate:
To be discussed in the interview phase
Language:
English
The Ideal Candidate Will Have:
Experience in Customer Service using live chat, phones, and email
Experience working with CRM tools (Zendesk experience is preferred)
A secure work environment that allows you to focus on work without distraction
A strong and highly reliable internet connection
Strong typing skills
10-15 hours of availability on evenings and weekends
What’s In It For You:
The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
Flexible self-scheduling
Access to ‘Hot Gigs’ postings exclusive to the Mod Network
Work from home
Competitive hourly rate – Discussed during your first interview
Paid orientation
Workspace Requirements:
Dedicated laptop or desktop computer with Windows 10 or above (Please note: A Chromebook is not sufficient for ModSquad projects.)
Willingness to install MSQ security software and 2FA app on phone
IMPORTANT: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
