by twochickswithasidehustle | Jun 3, 2025 | Uncategorized
About ABC Legal Services:
ABC Legal Services is proud to be the nation’s leading service of process and court filing company. Docketly is a subsidiary of ABC Legal Services, providing appearance counsel, covering simple creditors rights hearings. We find attorneys to stand-in on short, procedural hearings. We are looking for a team player that can roll up their sleeves and learn from the bottom up and be able to pick up multiple job duties quickly, and efficiently. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!
Job Overview:
The Data Entry Specialist will ensure that all attorney documents are verified prior to the hearing date and hearing reports are reviewed as needed and published. Will handle all attorney performance issues that arise such as Failure to Appears (FTA’s), complaints, or sanctions to ensure that our attorney pool is best in class. This position is remote but located in the US.
Key Responsibilities:
- Handles difficult or complicated attorney tickets, issues or complaints with appropriate documentation and resolution. Follows up with client should the issue affect them
- Investigates inquiries regarding hearing report results, attorney performance and attorney history
- Manages various performance widgets to ensure timely resolution of compliance tasks
- Validates and documents current state licensure and ‘Good Standing’ status of attorneys prior to case assigned. Such documents include Background Checks, valid insurance policy, attorney resume, pending attorney applications, bar directory validations, etc.
- Process and manage FTA’s and Filtered attorneys; use trends and information gained to identify training needs and remediation
- Review and verify that attorneys with disciplinary history or administrative sanctions are up to compliance standards
- Monitor Learning Management System for attorneys
- Assists with attorney services (calls, chats, tickets, emails, etc. from attorneys)
- Follows good customer service standards in all aspects of the job
- Identifies and suggests ideas for improving system and processes
- Attends weekly team meetings. Prepares and participates as appropriate
- Performs other duties as assigned
Qualifications:
- Ability to plan, multi-task and manage time effectively
- Must have excellent verbal and written communication skills
- Solid computer skills
We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!
- Comprehensive Medical, Dental, and Vision coverage
- Retirement plan with 5% matching
- 10 paid holidays per year
- Referral program
Starting Pay: $15.00 to 17.00 per hour
Schedule: Full-time, Monday through Friday, 8:00am to 4:30pm MST
by twochickswithasidehustle | Jun 3, 2025 | Uncategorized
Job Details
Job Location
InformData HQ – Kennesaw, GA – Kennesaw, GARemote Type
Fully Remote
Description
Job Summary
A Research Specialist investigates and verifies information provided by candidates on employment or leasing applications by researching sources, confirming data with academic institutions and employers, and utilizing online databases, while also handling document exchanges like sending and receiving faxes. They proactively resolve client escalations by addressing outdated or delayed cases, responding to inquiries, and managing workflows to alleviate backlogs. At InformData, we foster a culture of trust and ensure the accuracy of data for our clients.
Duties and Responsibilities
- Conduct research using various online resources to verify telephone numbers and business status.
- Identify and access appropriate sources to confirm information, collaborating with multiple organizations and authority levels.
- Update and forward verified information to the relevant department for further action.
- Manage online verifications efficiently.
- Process fax and email requests as required.
- Support calling agents during peak times by assisting with overflow.
- Maintain professionalism in all communications, both on calls and internally or externally.
- Address and resolve client escalations in a timely manner.
- Manage and execute automated processes as part of daily responsibilities.
- Contribute to ongoing quality improvement initiatives.
- Process work efficiently within designated queues to meet targets and deadlines.
Please note that this job description is meant to give a basic understanding of the position and does not cover every part of the job duties and requirements. InformData reserves the right to change or assign other duties to this position at any time.
Qualifications
Qualifications
- Strong adaptability and flexibility in response to process changes
- Professional verbal and written communication skills
- Excellent judgment with the ability to report accurate information
- Skilled in problem-solving complex issues with strong analytical abilities
- Proficient in navigating multiple computer applications quickly and accurately
- Effective at tracking and gathering information
- Capable of multitasking and completing assignments with high attention to detail
- Strong logical reasoning and decision-making skills
- Critical thinking abilities
- Self-motivated and driven to achieve goals
- Team-oriented and collaborative
- Typing speed of 40 WPM or higher
- Solid accuracy in grammar and spelling
- High School diploma or equivalent experience
- Familiarity with industry-standard online databases and search engines
- Proficient in data collection and use of computer applications
- Prior experience in research or skip-tracing
- Previous experience in data entry
Working Conditions
- This position requires the incumbent to work indoors at a desk for extended periods of time and use of work station.
- The person must be able to comprehend and follow work instructions in a fast-paced, team environment.
- This position requires the ability to interact with all levels within the organization and requires the ability to respond professionally to all individuals and work well as a team player.
- This position may be requested to work overtime on occasion to meet company objectives.
The essential functions of the job may or may not have been described fully in this job description. Consistent with the Americans with Disabilities Act (ADA), it is the policy of InformData to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause undue hardship.
InformData is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
by twochickswithasidehustle | Jun 3, 2025 | Uncategorized
APS Medical Billing located in Toledo Ohio, is looking for a motivated individual to join our client services team as a data researcher.
Essential Duties and Responsibilities
• Review incoming files and verify their completeness
• If a particular dataset is missing – investigate if due to technical file issue or a client did not send the required information
• Requires a keen eye for detail and understanding of the specific requirements for each client
Qualification Requirements
• One year office experience
• Strong computer/office equipment skills
• Effective written/verbal communications
• Detailed oriented and organized
• Ability to thrive in a team oriented production and deadline driven work environment
by twochickswithasidehustle | Jun 3, 2025 | Uncategorized
It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.
Summary
We are seeking a detail-oriented and dependable Data Entry / Mail Room Clerk to join our team in a fully remote, work-from-home role. The ideal candidate will demonstrate strong data entry skills, maintain confidentiality, and adapt quickly to evolving processes. This role supports a fast-paced environment requiring collaboration with virtual team members and consistent, accurate handling of sensitive information.
Your role in our mission
As a Data Entry / Mail Room Clerk, you will:
- Accurately process confidential documents as part of a high-volume workflow.
- Complete assignments with limited supervision and escalate issues as needed.
- Comply with all contract requirements, business rules, and legal regulations.
- Prioritize and resolve routine issues independently, following team guidance.
- Contribute actively to team performance and productivity goals.
- Follow clear direction from leadership and contribute beyond general support levels.
What we’re looking for
- 1–2 years of experience in data entry, mail room, or a related administrative role.
- Familiarity with Microsoft Outlook and Word; 10-key number pad proficiency preferred.
- Ability to work accurately and quickly while maintaining required speed.
- Strong attention to detail, with capacity to interpret moderately complex documents.
- Adaptability to shifting priorities and minimal supervision.
What you should expect in this role
- Fully remote, work-from-home position.
- Fixed shift: Monday to Friday, 8:00 AM – 4:30 PM CST.
- Routine handling of confidential information and data.
- Collaborative virtual environment with supportive leadership.
- Structured tasks with performance expectations for accuracy and timeliness.
- Opportunities to contribute to process improvements and team success.
#LI-REMOTE
#LI-JT1
#LI-CM1
The pay range for this position is $28,500.00 – $40,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
by twochickswithasidehustle | Jun 3, 2025 | Uncategorized
About the role
Renting is the largest expense for the average household, and finding the right place can often be overwhelming and stressful. At Apartment List, we are building an easy, delightful, and effective apartment search experience that will improve millions of renters’ lives by making this process less of a burden.
As a Contract Customer Service Agent, you’ll provide the email support renters need while maintaining the integrity and efficiency of our support operations. You’ll handle customer support tickets through Zendesk, escalate technical issues and bugs, and play a key role in keeping our renter experience responses clear, timely, and helpful.
This role will have a set weekly schedule that is flexible based on your availability and time zone.
In this role, you can expect to
- Use Zendesk to triage and respond to customer service email inquiries.
- Help maintain ticket quality and consistency through clear tagging and routing.
- Escalate technical issues and submit bug reports via Jira.
- Assist in bug triaging by identifying ticket trends and high-frequency issues.
- Monitor and escalate urgent tickets such as scam reports, listing inaccuracies, or fraud concerns.
- Manage account deletion and unsubscribe requests through internal tools and Iterable.
- Suggest improvements to help articles and internal documentation based on recurring questions.
To thrive in this role, you have
- Experience using Zendesk or similar ticketing systems to respond to customer inquiries.
- Strong attention to detail.
- Comfort working with internal tools and workflows and surfacing renter issues to cross-functional stakeholders.
- Clear, empathetic written communication skills.
- A proactive mindset—you spot a renter issues before they escalate and follow up.
- Comfort reviewing and tagging qualitative feedback.
- Familiarity with tools like Jira or Iterable is a plus, but not required.
- The ability to work independently in a fast-paced, remote environment.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role but do not meet 100% of the qualifications listed, we encourage you to apply.
Apartment List is an equal-opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.
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