AI Solutions Specialist-Remote Opportunity

by twochickswithasidehustle | Feb 23, 2026 | Uncategorized

Answer Financial is an Allstate company with 25+ years in the industry and one of the nation’s largest and longest running personal lines insurance agencies. We are 100% remote – work from home company.

The AI Solutions Specialist designs, implements, and optimizes AI solutions to solve business problems, collaborating across teams and acting as an SME. Responsibilities include solution design, stakeholder collaboration, technical implementation, performance optimization, data analysis, governance, and tool administration and staying up to date with AI/ML advancements.

Essential Job Duties/Responsibilities:

• Solution Design: Evaluate and recommend the appropriate Generative AI or Agentic AI tools for each use case. Translate business and technical requirements into detailed workflows and process diagrams for AI solutions.
• Stakeholder Collaboration: Work with cross-functional teams, including Engineering, Security, Telephony, Sales, Reporting and Data Science teams to define solution requirements and achieve goals.
• Technical Implementation: Oversee the deployment and management of AI models and tools, ensuring their smooth operation in production environments.
• Performance Optimization: Oversee the evaluation, fine-tuning, and optimization of AI models and infrastructure for optimal performance and scalability.
• Data Analysis: Oversee the analysis and processing of large datasets from AI models and support data-driven decision-making. Utilize data visualization tools such as PowerBI to report on performance of AI implementations.
• Governance: Coordinate with compliance and data security teams to ensure a framework of processes, policies, and practices consistently guide the reasonable, ethical, and safe development of AI systems.
• Tool Administration: Manage and administer AI-related tools, platforms, and technologies, including cloud services and low-code platforms.
• Customer Support: Provide user enablement and support for AI tools and platforms to promote adoption and efficient use.
• Staying Current: Keep up to date with the latest advancements, technologies, and trends in AI and machine learning.

Experience:

• Programming Languages: Proficiency in programming languages such as Python, R, or Java.
• AI/ML Frameworks & Tools: Strong knowledge of top players such as OpenAI, Gemini, Llama, AWS and Microsoft Copilot.
• Cloud Platforms: Familiarity with cloud platforms such as AWS and Azure for AI deployment and large-scale systems.
• Project Management: Familiarity with agile development tools such as JIRA
• Problem-Solving: Excellent analytical, logical, and creative problem-solving skills.
• Communication: Strong communication and stakeholder management skills to collaborate effectively.
• Business Acumen: Ability to understand customer needs, build business cases, and align AI solutions with business goals.
• Responsible AI: Understanding of ethical considerations, fairness, and transparency in AI development.

Compensation:

Compensation offered for this role is 75,100.00-130,200.00 annually and is based on experience and qualifications.

Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. Answer Financial is an equal opportunity employer.

EAP Coordinator (Remote U.S.)

by twochickswithasidehustle | Feb 23, 2026 | Uncategorized

Job Description

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Job Summary and Responsibilities

Acentra Health is looking for an EAP Coordinator (Remote U.S.) to join our growing team.

Job Summary:

• The purpose of this position is to play a pivotal role in ensuring the seamless delivery of nonclinical components within EAP services. The EAP Coordinator ensures a seamless experience for both clients and providers, contributing to the overall effectiveness and efficiency of EAP service delivery by minimizing obstacles through tasks such as client outreach, satisfaction surveys, and resolution of connection issues.

Responsibilities:

• Conduct outreach calls to ensure client connection with services on scheduled follow-up dates, complete telephonic surveys per protocol, and execute necessary steps to link clients with desired services.
• Respond promptly to EAP Consultant’s requests for client appointment setting, conducting real-time responses.
• Coordinate outreach to network providers to determine availability for new clients, communicate essential information to providers, and confirm appointments with clients.
• Address inquiries about client benefits, procedures, paperwork, payment, and other matters.
• Collaborate with the Provider Relations department to resolve provider inquiries, retrieve and follow up on voicemail inquiries based on established workflows, and assist with recruitment and other network reports as needed.
• Issue payment vouchers to network providers in alignment with Acentra Health’s policies and procedures and contractual directives.
• Maintain precise client records in the database by entering all calls, case updates, requests, and referrals accepted by clients in accordance with Acentra Health’s policy.
• Enter referrals provided to clients by Acentra Health partners into the database as part of a customer service e-mail distribution list.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The above list of responsibilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

** Work Schedule 9:30 AM to 6:00 PM Eastern – Monday – Friday **
Qualifications

Required Qualifications/Experience:

• High School Diploma OR GED equivalent.
• 2+ years of call center experience (preferably with EAP or healthcare experience).
• 2+ years of excellent written and verbal communication skills.
• 2+ years of experience with an aptitude for problem-solving, exercising judgment, and making independent decisions.
• 1+ years of excellent customer service experience working in a call center.
• Proficient in typing and data entry with accuracy.
• Demonstrated proficiency with Microsoft Word, Outlook (Intermediate/Advanced), and Microsoft Teams, Excel and PowerPoint (Intermediate).
• Exceptional telephone customer service skills.
• Excellent interpersonal skills for effective collaboration within a team.
• Capable of reading and interpreting benefits and account information related to customized products.

Preferred Qualifications/Experience:

• Bachelor’s degree (or higher level of education) (e.g., psychology, social work, communications, human services, or social sciences).
• 2+ years of experience being self-motivated with the ability to remain focused in a fast-paced environment.
• Ability to efficiently manage multiple tasks simultaneously and meet deadlines.
• Bilingual proficiency in Spanish and English.
• Salesforce experience.

#LI-SD1

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people’s lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra Health 

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is listed below. 

“Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”
Pay Range

USD $21.54 – USD $22.00 /Hr.

Quality Improvement Coordinator

by twochickswithasidehustle | Feb 23, 2026 | Uncategorized

Job Description

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Job Summary and Responsibilities

Acentra Health is looking for a Quality Improvement Coordinator to join our growing team.

Job Summary:

The Quality Improvement Coordinator will serve as a key member of our quality improvement team who supports contract growth by working with operations to review assessments and ensure quality metrics align with contract deliverables. This role is responsible for establishing a culture of continued learning and professional growth.

Responsibilities:

• Maintains working knowledge of the current contract and deliverables to ensure compliance.
• Complete and review Supports Intensity Scale-A 2nd Edition (SIS-A) assessments in accordance with contractual requirements to ensure alignment with established performance metrics, ensure compliance with service level agreements and ensure accountability.
• Ability to support and influence a team environment.
• Ability to interact effectively with internal and external customers in a professional and courteous manner under fast-paced and changing conditions.
• Strong critical thinking and problem-solving skills necessary.
• Ability to organize, synthesize, and analyze large amounts of information.
• Ability to communicate effectively with diverse audiences including individuals with intellectual disability/autism, families, advocates, program staff and other stakeholders.
• Works with supervisor and appropriate staff to establish and maintain a performance measurement/indicator system for Operations.
• Works with Supervisor to implement evaluation tools that will produce quantitative and qualitative data and findings to validate compliance and competence.
• Works with Supervisor to identify and maximize opportunities to use data and reports to improve services, processes and products.
• AAIDD Quality Leads works with Supervisor to provide IRRs and any other Quality Improvement strategies as required for assigned contracts or customers, both internal and external.
• Works with Supervisor to facilitate the development and implementation of quality improvement plans, including policies, procedures and guidelines.
• Work with Supervisor to prepare and provide data analysis of performance indicators and Quality Summary Reports to Senior Management.
• Works with Supervisor to maintain documented standards of performance and identifying all deviations from the quality improvement plan.
• Increasing knowledge of quality improvement methods and practices related to the SIS-A and supplementals
• Develop knowledge of quality improvement models and methods (e.g quality measurement and reporting, plan-do-check-act).
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Qualifications

Required Qualifications

• Requires a bachelor’s degree.
• A minimum of 2 years of experience working directly with individuals with intellectual disabilities/autism
• Minimum of 3 years’ experience as an SIS-A assessor in good standing.
• Excellent communication (verbal and written), organizational, presentation, and interpersonal skills
• General knowledge of how to apply process improvement to everyday situations.
• Proficiency in use of productivity tools including Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint, Microsoft Power Applications) 

Preferred Qualifications

• Ability to manage multiple projects and set priorities.
• Previous workload management experience
• Ability to establish and maintain effective working relationships with customers, vendors, and others.
• Strong critical thinking skills necessary.
• Attentiveness to deadlines and the ability to prioritize in a fast-paced environment.
• Outstanding organization skills and attention to detail.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people’s lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Compensation

The pay for this position is listed below.

“Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”
Pay Range

USD $46,240.00 – USD $62,000.00 /Yr.

Institutional Aid Specialist

by twochickswithasidehustle | Feb 21, 2026 | Uncategorized

remote typeRemote, USAlocationsRemote, USAtime typeFull timeposted onPosted 17 Days Agojob requisition idR 2025 3087

Compensation Range:Hourly: $20.00 – $23.00

Position Summary

The Institutional Aid Specialist has responsibility for performing duties requiring analytical decision-making and coordination of program requirements. Incumbents are responsible for performing various duties in the coordination of internal and external scholarship programs as well as various forms of institutional aid, which can include outreach, customer service, monitoring communication with students and awarding aid.  Institutional Aid Specialists provide exceptional customer service and quality responses to all student and internal inquiries.  

Essential Functions:

• Manage and maintain the awarding of all Institutional Aid, including but not limited to: Internal and external scholarships, Federal Work Study, CARES/HEERF, Institutional Loans, State Grants 
• Manage and monitor emails to the department. 
• Serve as an information resource regarding all forms of Institutional Aid 
• Ensuring the awards are current and appropriate for reporting. 
• Respond to requests for information in an assigned program area from faculty, staff, students, affiliates, and service providers. 
• Provide support for staff on processes and procedures. 
• Participate and assist monitoring scholarship budgets, which may include awarding or reconciling student accounts. 
• Collaborate with internal departments, affiliates, and service providers to forward college initiatives and determine program needs. 
• Attend all required team meetings and trainings, adjusting schedule as necessary. 
• Provide professional and composed support to escalated students.  
• Participate in ongoing department projects, or other special projects, as needed.  
• Reasonable and consistent attendance to fulfill requirements of position.   
• Other duties as assigned. 

Supervisory Responsibilities:  N/A

Requirements:

Education & Experience:

• Bachelor’s Degree in relevant field preferred 
• Minimum of one (1) year of financial aid programs, scholarships or regulations required 
• Experience with data processing and automated records maintenance systems preferred 
• Experience with the online delivery of education preferred  
• Experience working in a technology-driven enterprise preferred 
• Experience in higher education preferred 
• All skills, abilities and education will be considered for minimum qualifications 

Competencies/Technical/Functional Skills:

• Knowledge of available private, state, and federal aid programs. 
• Knowledge of academic and business workings of a higher education institution. 
• Knowledge of University policies and procedures. 
• Knowledge of financial aid software or agility within financial aid technical systems 
• Skill in oral and written communication. 
• Skill in operating equipment, such as personal computer, fax, copier, phone system. 
• Skill in utilizing technology, including ability to navigate web sites, perform word processing, create spreadsheets, send e-mail and electronic messages. 
• Ability to multi-task and prioritize. 
• Ability to use and facilitate online communication using email and/or other technology-based communication media. 
• Ability to problem-solve. 
• Ability to maintain confidentiality. 
• Ability to prepare letters, reports and business correspondence. 
• Excellent customer service skills. 
• Organized with good time management skills. 
• Highly organized and detail oriented. 
• Proficient with Microsoft Word and other applications in the Microsoft Office suite. 

Location: Remote, USA

Travel: No Travel Required 

Social Media Manager

by twochickswithasidehustle | Feb 20, 2026 | Uncategorized

Job Details

Description

Company Information

At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services, combined with innovative technology and data solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.

Company Culture

Our employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.

At Advarra, we seek to foster an inclusive and collaborative environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact.

Job Overview Summary

Advarra’s Social Media Manager is responsible for developing, owning, and scaling social media efforts while managing and optimizing existing channels. The successful candidate will lead platform strategy, channel expansion, and performance reporting and optimization, while partnering closely with the content team to ensure engaging, human-centered storytelling. This role will play a crucial part in enhancing brand awareness, strengthening community engagement, and supporting pipeline growth through thoughtful, compliant, and data-driven social programs.

Job Duties & Responsibilities

• Drive Advarra’s social media strategy, managing current channels while assessing, launching, and scaling new platforms based on specific business goals (e.g., employer brand, thought leadership, AEO, community engagement, demand generation).
• Oversee the day-to-day management and optimization of Advarra’s existing social channels, paid social media campaigns, and employee advocacy platform in alignment with marketing goals and brand voice.
• Lead social content planning, campaign development, and scheduling across platforms, partnering closely with the content writer, content strategist, and creative partners to:
  • Develop engaging and visually appealing content (text, images, videos),
  • Optimize marketing assets, and
  • Translate complex tech/service offerings into accessible, value-driven narratives.
• Partner cross-functionally with product, events, human resources, and customer service teams to develop and align social strategy with integrated marketing, culture, and business initiatives.
• Collaborate with select Advarra executives and subject matter experts to optimize their social profiles, content, and public presence.
• Build and nurture relationships with online communities, influencers, brand advocates, thought leaders, KOLs, and professional / industry networks; monitor and respond to comments, messages, and mentions to foster positive interactions, while flagging and escalating any adverse mentions, misinformation, or reputational risks.
• Track, analyze, and report on KPIs—such as engagement rate, follower growth, website traffic, pipeline contribution, share of voice, attribution models, and sentiment / share of voice—using native and third-party tools to translate performance data into clear insights and recommendations.
• Run A/B tests and experiments to optimize messaging, visuals, posting times, formats, audience segments, and creative direction.
• Develop, document, and maintain scalable social media governance frameworks that enable responsible growth, brand consistency, and compliance across platforms and contributors.
• Stay current on social media trends, tools, algorithm changes, industry conversations, and compliance best practices to ensure our platforms remain innovative, relevant, and safe.
• Occasional travel (3-4 times / year) for in-person conferences or team-building meetings.

Location

This role is open to candidates working remotely in the United States.

Basic Qualifications

• Bachelor’s degree (in Marketing, Communications, Life Sciences, or related field) and proven experience (8+ years) managing social media platforms for a technology, services, or regulated organization (preferably with B2B / tech / healthcare / life sciences exposure).
• Demonstrated experience launching or scaling new social platforms, programs, and advocacy initiatives from the ground up.
• Demonstrated experience in end-to-end campaign management, including strategic planning, execution, optimization, and performance reporting.
• Deep understanding of key social media platforms (Instagram, Facebook, X, LinkedIn, TikTok, YouTube, Reddit, etc.), including algorithm dynamics, features, audience behaviors, and evolving trends.
• Proficiency in social media management, listening, scheduling, and analytics tools (e.g. Hootsuite, Sprout, Sprinklr, HubSpot, and GA4).
• Experience with paid social media campaigns and budget management.
• Excellent communication and storytelling skills, with the ability to craft content that drives engagement.
• Strong project management skills: ability to juggle multiple campaigns, stakeholders, calendars, and deadlines.
• Creative thinking and problem-solving abilities.
• Ability to lead cross-functional projects and teams.
• Ability to absorb domain / regulatory guidance, understand scientific / clinical information, and execute feedback loops.

Preferred Qualifications

• Prior experience or domain knowledge in clinical research, life sciences, healthcare, medical technology, biotech, or regulated industries.
• Working knowledge of SEO and AEO principles, and how social platforms support discoverability, authority, and AI-driven search experiences.
• Proficiency with design / multimedia tools (Canva, Figma, Adobe Creative Suite, basic video editing) and a strong aesthetic sense.

Physical and Mental Requirements

• Sit or stand for extended periods of time at stationary workstation.
• Regularly carry, raise, and lower objects of up to 10 Lbs.
• Learn and comprehend basic instructions
• Focus and attention to tasks and responsibilities
• Verbal communication; listening and understanding, responding, and speaking

Advarra is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law.  Advarra provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Advarra takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment.

The base salary range for this role is $94,000 – $126,000 Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus in addition to base salary as well as health coverage, paid holidays, and other benefits.