by twochickswithasidehustle | Jul 27, 2026 | Uncategorized
Location: United States | Remote
Scope
This role is responsible for accurately registering patients, verifying insurance coverage, and ensuring all demographic, clinical, and financial information is complete and compliant prior to services. The position serves as a primary point of contact for patients, delivering high-quality customer service while addressing questions related to appointments, insurance, and registration processes. Additionally, the role supports appointment scheduling, financial counseling as applicable, and general administrative tasks while maintaining strict adherence to HIPAA, organizational policies, and documentation standards.
Responsibilities
Patient Registration:
- Accurately collect and enter patient demographic, insurance, and medical information.
- Verify patient identity following all HIPAA and facility protocols.
- Ensure all required forms and signatures are completed during registration.
Insurance Verification:
- Confirm patient insurance eligibility and benefits prior to service.
- Obtain and document pre-authorizations or referrals as required.
- Communicate any coverage issues or financial obligations to patients.
Customer Service:
- Greet patients and visitors warmly, providing courteous and efficient service.
- Answer patient questions regarding appointments, insurance, and registration processes.
- Address and resolve patient concerns or direct them to the appropriate personnel.
Scheduling and Coordination:
- Schedule, reschedule, and cancel appointments as needed.
- Coordinate with clinical and administrative teams to ensure accurate patient flow and documentation.
Compliance & Documentation:
- Maintain accuracy and confidentiality in patient records.
- Follow all compliance, privacy, and security guidelines (e.g., HIPAA, hospital policy).
- Report and correct registration errors promptly.
Financial Counseling (as applicable):
- Discuss patient financial responsibilities, co-pays, and payment options.
- Collect co-pays and provide receipts when applicable.
General Administrative Support:
- Answer phones, respond to emails, and perform general clerical duties.
- Maintain organized registration areas and supplies.
- Assist with training new registration staff as needed.
Qualifications and Experience
- High School diploma or GED required.
- 1-3 years of experience in patient access or revenue cycle roles, including insurance verification, prior authorizations, No Surprises Billing, and scheduling required.
- Experience communicating with patients via phone, text, and email using web‑based systems required.
- Experience with CERNER or EPIC EMRs is preferred.
- Experience working in a contact center environment is a plus.
- Ability to manage a high volume of calls while providing professional, patient‑centered service
- Strong verbal and written communication skills, including the ability to resolve issues calmly and effectively
- Proficiency with Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint)
- Strong organizational skills with high attention to detail and accuracy
- Ability to prioritize tasks, work independently, and adapt to changing operational needs
Physical Demands and Working Conditions
- U.S. based fully remote, home‑based position.
- Requires reliable internet and a quiet, private workspace to maintain patient confidentiality.
- Prolonged sitting while working at a computer and using a phone or headset.
- Frequent typing and data entry across multiple systems.
- Ongoing speaking and listening to communicate with patients and team members.
- Work performed during scheduled shifts; occasional overtime may be required based on business needs.
Benefits
- FLSA Classification: Non-Exempt
- Benefits Offered:
- Employer sponsored Medical, Dental & Vision
- Short-term and Long-term Disability, and AD&D Insurance Plans
- Flexible Time Off Plan & Paid Holidays
- Employee Referral Bonus
Overview
Abax Health is a healthcare technology company dedicated to enhancing the patient’s financial experience through data-driven engagement. Our platform and tech-enabled services enable hospitals and health systems to identify patients at financial risk, personalize outreach, and optimize patient access operations. By combining empathy with innovation, we empower providers to improve outcomes and drive operational performance.
Mission & Vision
Ensure that every patient receives the care they need, when they need it. To be the trusted source of patient access innovation increasing revenue and transforming patient access and financial clearance by reducing administrative burdens, uncovering untapped revenue, and improving the financial and clinical outcomes for patients and health systems across the United States.
by twochickswithasidehustle | Jul 27, 2026 | Uncategorized
Job Description
Job Summary
Community Health Systems is hiring a Cerner Specialist – Patient Accounting to join our EHR Team. This role will help implement, manage, and modernize the Cerner Patient Accounting Application. As a Specialist, you will consult on comprehensive service line workflows, including current state and future state, and work with clients to map out stop-start-continue processes to determine how the system will be designed and tested while adhering to the CHS Standard. You will identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation. You will also consult with internal project and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests. As a key member of the team, you will maintain relationships and navigate through conflict and complex relationship situations to achieve business objectives, coach and mentor associates and supporting internal team initiatives.
Essential Functions
- Cerner Specialist is responsible for evaluating, building, testing and resolving Issues with and maintaining the Cerner Patient Accounting Application(s).
- Resolves complex problems that may involve various groups across functional lines and exercises independent judgment in developing processes, techniques, and success factors.
- Identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation.
- Consult with internal project, Business Partners, and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests.
- Stay up to date on industry and Cerner best practices for continuous modernization of the EHR.
Qualifications
- Bachelor’s degree or 8 years direct application experience.
- 6 years direct application experience
Preferred Experience
- 8 -10 years direct application experience
by twochickswithasidehustle | Jul 27, 2026 | Uncategorized
Job Description
Job Summary
Community Health Systems is hiring a Cerner Application Analyst – Charge Services to join our EHR Team. This role will help implement, manage, and modernize the Cerner Charge Services Application. As an Analyst, you will consult on comprehensive service line workflows, including current state and future state, and work with clients to map out stop-start-continue processes to determine how the system will be designed and tested while adhering to the CHS Standard. You will identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation. You will also consult with internal project and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests. As a key member of the team, you will maintain relationships and navigate through conflict and complex relationship situations to achieve business objectives, coach and mentor associates and supporting internal team initiatives.
Essential Functions
- Cerner Application Analyst is responsible for evaluating, building, testing and resolving Issues with and maintaining the Cerner Charge Services Application(s).
- Resolves complex technical problems that may involve various groups across functional lines and exercises independent judgment in developing processes, techniques, and success factors.
- Identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation.
- Consult with internal project, Business Partners, and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests.
- Stay up to date on industry and Cerner best practices for continuous modernization of the EHR.
Qualifications
- Bachelor’s Degree in Information Systems, Computer Science, Business Administration, or related field required or 3 years of direct application experience.
- 1-3 years of direct application experience required
- 3-5 years of direct application experience preferred
- Experience with Agile methodologies or software development lifecycle processes preferred
Knowledge, Skills and Abilities
- Strong understanding of application systems and business process design.
- Excellent analytical and problem-solving skills.
- Effective communication and interpersonal abilities to collaborate with cross-functional teams.
- Ability to manage multiple priorities and deliver high-quality work on time.
- Proficiency in documentation and use of product management tools.
Licenses and Certifications
- Certified Revenue Cycle Professional (CRCP) – American Association of Healthcare Administrative Management and/or
- Certified Revenue Cycle Representative (CRCR) – Healthcare Financial Management Association
by twochickswithasidehustle | Jul 27, 2026 | Uncategorized
Job Description
Job Summary
Community Health Systems is hiring a Cerner Scheduling Application Analyst to join our EHR Team. This role will help implement, manage, and modernize the Cerner Scheduling Application. As an Analyst, you will consult on comprehensive service line workflows, including current state and future state, and work with clients to map out stop-start-continue processes to determine how the system will be designed and tested while adhering to the CHS Standard. You will identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation. You will also consult with internal project and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests. As a key member of the team, you will maintain relationships and navigate through conflict and complex relationship situations to achieve business objectives, coach and mentor associates and supporting internal team initiatives.
Essential Functions
- Cerner Application Analyst is responsible for evaluating, building, testing and resolving Issues with and maintaining the Cerner Scheduling Application(s).
- Resolves complex technical problems that may involve various groups across functional lines and exercises independent judgment in developing processes, techniques, and success factors.
- Identify, resolve and report solution status, risks, and issues to client and project leadership, coach on data collection and system design requirements and analyze to determine optimal solution build and implementation.
- Consult with internal project, Business Partners, and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests.
- Stay up to date on industry and Cerner best practices for continuous modernization of the EHR.
Qualifications
- Bachelor’s Degree in Information Systems, Computer Science, Business Administration, or related field required or 3 years of direct application experience.
- 1-3 years of direct application experience required.
- 3-5 years of direct application experience preferred.
- Experience with Agile methodologies or software development lifecycle processes preferred
Knowledge, Skills and Abilities
- Strong understanding of application systems and business process design.
- Excellent analytical and problem-solving skills.
- Effective communication and interpersonal abilities to collaborate with cross-functional teams.
- Ability to manage multiple priorities and deliver high-quality work on time.
- Proficiency in documentation and use of product management tools.
by twochickswithasidehustle | Jul 27, 2026 | Uncategorized
Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all.
We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures.
Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale.
About the role:
We are seeking an exceptional Integrations Associate to join our Feed Integrations Team. This role will report to the Feed Integrations Manager. In this role, you’ll be responsible for the maintenance and optimization of eligibility and claims data feeds that are foundational to Garner’s healthcare platform.
This position blends technical acumen with cross-functional collaboration. You’ll serve as a key point of contact for external partners, including health insurance carriers, TPAs, and benefits administrators, while working closely with internal teams to identify opportunities for automation and efficiency gains.
This is a mission-critical role, managing the data infrastructure that directly impacts our clients’ success and our product performance.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do:
- Lead implementations of new client eligibility and claims data integration feeds
- Own maintenance and improvement of existing eligibility and claims data integration feeds
- Conduct in-depth data analysis and error reporting to validate feed performance and troubleshoot discrepancies
- Collaborate with external feed providers to gather technical requirements, map files, test integrations, and resolve issues for renewing clients
- Contribute to the continuous improvement of internal tools, documentation, and processes
The ideal candidate has:
- Analytical mindset with a keen attention to detail and a drive for root-cause problem solving
- 0 – 5 years of experience with healthcare data, including eligibility and claims file formats (e.g., EDI 834, 837, custom flat files)
- Familiarity with data integration protocols such as SFTP, encryption standards (e.g., PGP), and file transformation/mapping
- Strong communication skills with experience working cross-functionally and externally with partners
- A proactive, collaborative approach and a willingness to get hands-on with complex work
- Passion for transforming healthcare and improving outcomes for members and clients
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation Transparency:
The base salary range for this position is $54,000 – $70,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to [email protected].
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
Recent Comments