Lead ROI Medical Records Specialist – Remote

locationsRemotetime typeFull timeposted onPosted 4 Days Agojob requisition idR-101981

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.


Job Summary:
This position is responsible for processing all release of information (ROI) requests in a timely, efficient and accurate manner while delivering exceptional customer service. The Associate must safeguard patient privacy at all times by ensuring that only authorized individuals access medical records, and that all information is released in accordance with the request, applicable authorization, company policies, and HIPAA regulations. This role also provides support to team members and management by serving as a subject matter expert, trainer, and escalation point. The Lead plays a key role in ensuring high-quality output and operational consistency by mentoring colleagues, assisting with work assignments, and monitoring quality and productivity metrics.  
 

Essential Job Functions: 

  • Processes ROI requests, from facilities timely, accurately and in accordance with established procedures and quality standards.  
  • Validates requests and authorizations for medical record releases based on company policy and legal guidelines. 
  • Performs quality checks to ensure accuracy, confidentiality, and correct billing of all released records. 
  • Maintains equipment in excellent working condition. 
  • Delivers outstanding customer service by being attentive, respectful, and responsive to client needs, proactively identifying and resolving concerns. 
  • Maintains a clean, professional appearance and complies with the company dress code. 
  • Maintains up-to-date knowledge of applicable state laws and fee structures. 
  • Works within assigned scope and is flexible in accepting additional assignments or account coverage during backlogs. 
  • Complies with client site policies and procedures, including HIPAA, state and federal regulations, and labor laws. 
  • Handles confidential information with integrity and professionalism while ensuring efficient, accurate record release. 
  • Provides onboarding and training for new employees. 
  • Supports customer service by managing escalations and resolving issues. 
  • Communicate regularly with supervisors and managers regarding quality, client concerns, or system issues. 
  • Assists with administrative tasks such as queue management and work assignments. 
  • Produce reports and metrics as requested. 

Qualifications: 

  • High school diploma or GED required 
  • Minimum of 3 years’ ROI fulfillment experience with Sharecare HDS or 4 years of external ROI experience required 
  • Advanced knowledge of multiple EMR platforms and ROI request types 
  • Strong organizational and multitasking skills essential 
  • Proficiency in Microsoft Office applications 
  • Strong documentation, communication, and customer service skills  
  • Demonstrated ability to manage time effectively and meet task deadlines  
  • Willingness to learn programs and  processes quickly 
  • Self-motivated, dependable, and able to work independently or as part of a team 
  • Proven ability to maintain productivity, utilization and quality performance standards  
  • Strong interpersonal and problem-solving skills  
  • Serve as the Subject Matter Expert (SME) for assigned customer accounts, demonstrating strong skills in documentation, communication, and organization 
  • Demonstrates strong leadership abilities 
  • Ability to assist with onboarding and training of new employees 
  • Ability to monitor production, utilization, and quality of employees 
  • Ability to assist with adhering to customer SLAs including, turnaround time (TAT) 

Physical Requirements: 

  • Ability to sit or stand for extended periods 
  • Physical capacity to lift and carry up to 25 lbs 
  • Manual dexterity is sufficient for long periods of typing, writing, and handling documents 
  • Visual acuity to read documents and use a computer monitor 
  • Clear speaking and hearing ability for communication 
  • Adequate Hand-eye coordination and sensory abilities for job-related tasks 

Information Governance Accountabilities: 

  • Understand the organization’s information governance program and the role’s responsibilities 
  • Participate in required education and compliance training 

HIPAA / Compliance: 

  • Maintain the confidentiality of patient and client information  
  • Comply with HIPAA standards and all relevant corporate integrity and security obligations  
  • Report any unethical, fraudulent, or illegal behavior 
  • Maintain current HIPAA certification annually 

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Documentation Review Specialist

Category

Urology

Job Location

REMOTE, US

Tracking Code

15647-128

Position Type

Full-Time/Regular

At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

The pay range for this position is $18.51-$24.06 Hourly. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.

JOB PURPOSE: 

The Documentation Coordinator is responsible for the timely submission, retrieval, and management of medical documentation between physicians, referral sources, and internal teams to ensure medical necessity requirements are met for funding. This role plays a critical part in supporting accurate order processing, compliance with payor requirements, and a seamless customer experience. 

KEY RESPONSIBILITIES: 

  • Submit, track, and follow up on medical documentation requests with physicians, referral sources, and internal teams to ensure timely processing. 
  • Review medical records for completeness, accuracy, and compliance with payor and Medicare/Medicaid documentation requirements. 
  • Identify missing or incomplete documentation and proactively work with appropriate parties to resolve gaps. 
  • Maintain accurate records of documentation status within internal systems, ensuring real-time visibility for the team. 
  • Communicate documentation status, delays, or issues clearly to internal stakeholders, including sales, billing, and customer care teams. 
  • Support audit readiness by ensuring documentation meets compliance standards and is appropriately stored. 
  • Identify trends in documentation delays or denials and recommend process improvements to leadership. 
  • Assist with onboarding and training new team members on documentation processes, tools, and systems. 
  • Participate in continuous improvement initiatives to enhance efficiency, accuracy, and customer experience. 
  • Maintain knowledge of payor requirements, regulatory updates, and changes to documentation standards. 
  • Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.   
  • Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.  
  • Provide excellent customer service for all internal and external customers of the operations at all times.  Provide solutions for customer concerns and continually focus on customer service as our top priority. 
  • The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position.  The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management. 

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE: 

  • High School diploma or GED. 
  • Six (6) months of processing medical documentation. 
  • Proficiency in Microsoft Office Suite. 
  • Ability to work in a fast-paced environment and juggle multiple priorities. 

PREFERRED COMPETENCIES AND QUALIFICATIONS: 

  • Associates degree in relevant field. 
  • Ability to work in a fast-paced environment and juggle multiple priorities. 
  • Ability to think quickly, assess a situation and make a sound decision. 
  • Solid written and verbal communication, listening, organization and priority setting skills. 

PHYSICAL WORK REQUIREMENTS: 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Frequent use of hands, wrists, fingers associated with using computer equipment. 
  • Prolonged periods of time working at a desk and/or on a computer. 
  • Occasionally move and reach with arms and hands. 
  • Ability to lift/move up to 10 pounds. 

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Recruiting Coordinator

For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well.

For homeowners, our platform is a reliable way to find skilled pros. For pros, we’re a reliable business partner who helps them find the winnable work they want, when they want. For employees, we’re an amazing place to call home. We can’t wait to welcome you.

Angi at a glance:

  • Founded in 1995 as Angie’s List and rebranded in 2021
  • Global company with 9 brands in 8 countries and employees worldwide
  • Homeowners have turned to us for 300 million home projects and counting

About the team

Angi’s Talent Acquisition team is the driving force behind how we find, attract, and welcome the people who power our mission. We partner closely with hiring managers across the business to deliver an efficient, thoughtful, and high-quality hiring experience. We’re a collaborative team that takes pride in candidate experience, operational excellence, and continuous improvement. We’re looking for a Recruiting Coordinator to join our team.

We are looking for applicants located in the eastern time zone to align with our team’s working hours. This role is dedicated exclusively to supporting US-based hiring activity and operates fully within US business hours (Eastern through Pacific time zones). The role requires real-time coordination with US candidates, hiring managers and interview panels throughout the US working day.

What you’ll do

As a Recruiting Coordinator, you’ll be the operational backbone of our hiring process. The ideal candidate will manage end to end interview scheduling and our new hire onboarding process, as well as source prospective candidates to support Recruiters in building robust pipelines across searches, all while ensuring an exceptional candidate experience. This role interacts with all levels of the company to successfully execute the recruitment process as well as special projects.

  • Coordinate and schedule interviews between candidates and hiring teams with speed and accuracy, maintaining clear communication with recruiters, hiring managers, and internal stakeholders.
  • Own high-volume, real-time scheduling across multiple US time zones, requiring availability during core US working hours and same-day responsiveness to changes in interviewer and candidate availability.
  • Serve as a primary point of contact for candidates throughout the interview process, ensuring every candidate interaction is customer-focused and that each candidate has a great experience interviewing and communicating with the Angi team.
  • Manage onboarding logistics for new hires, including welcome communications, background check coordination, offer letter verification, and onboarding session scheduling.
  • Coordinate onboarding activities specifically for US-based hires, including alignment with US-specific processes, vendors, and compliance requirements.
  • Source and engage prospective candidates for assigned searches, building quality pipeline to support recruiters in placing top talent at Angi.

Who you are

  • You have 1-2 years of experience in a fast-paced company environment. Your work has been focused on research; recruiting research experience is preferred.
  • Hands-on experience using AI tools (e.g., ChatGPT, ClaudeCowork, or similar) in a professional context is a plus.
  • You’re highly organized with exceptional attention to detail and can manage multiple priorities.
  • You communicate clearly and warmly in both written and verbal forms; you are able to represent the Angi Talent Brand professionally.
  • You have a sense of urgency and take ownership proactively; you don’t wait to be told what needs to happen next.
  • You’re inquisitive and like doing research in order to solve problems and identify solutions.
  • You have a Bachelor’s degree.
  • You are based in the Eastern Time Zone. You are able to work consistently within US time zones (Eastern through Pacific), with working hours aligned to US business needs.  

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

Compensation & Benefits

  • The base salary band for this position ranges from $50,000 – $75,000, commensurate with experience and performance. Compensation may vary based on factors such as geographic location.
  • This position will be eligible for a competitive year end performance bonus.
  • Full medical, dental, vision package to fit your needs.
  • Flexible vacation policy; work hard and take time when you need it.
  • Pet discount plans & retirement plan with company match (401K).
  • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world.

Claims Administrator, Centralized Billing,Fulltime

Job Details

Description

8:30AM-5:00PM, Monday-Friday

Job Qualifications:

  • High School Diploma Required with secondary education preferred
  • Ability to generate and interpret reports from clearinghouse
  • Working knowledge of medical practice operations, billing, and collections, with specific emphasis in coding of office, inpatient, and procedural encounters utilizing ICD-10 diagnosis codes, CPT codes, HCPCS and modifiers.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Claims Examiner I (Remote, $15/hour)

Description

American Specialty Health Incorporated (ASH) is seeking an Examiner I to join our Claims department.

The primary purpose of this position is to verify claim information lifted from the CMS 1500 form by Optical Character Recognition and enter data from CMS 1500 Claim Forms into the Claims Processing System, and to process claim edits from electronic claims. This position is responsible for the accurate review, input and adjudication of claims in accordance with regulations, ASH standards and contractual obligations of the organization.

Remote Worker Guidelines

  • Remote Worker Guidelines: This position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network. The internet connection must have a consistent 50 down/10 up Mbps minimum internet speed. 100 down/20 up is recommended to support higher quality video meetings.


Responsibilities

  • Processes claims accurately and efficiently.
    • Reviews all incoming claims to verify necessary information.
    • Determines that correct member and provider records are chosen and utilized to process claims.
    • Enters claims data and information into the computerized Claims Processing System.
    • Maintains all required documentation of claims processed and claims on hand.
    • Adjudicates claims in accordance with departmental policies, procedures, state and accreditation standards and other applicable rules.
    • Maintains production standards; for direct data entry claims this includes processing an average of 31 claims per hour, with an accuracy rate of 98.5% over each pay period.
    • Verifies data of scanned paper claims at stated standards.
    • Provides backup for other examiners within the department.
    • Promotes a spirit of cooperation and understanding among all personnel.
    • Attends organizational meetings as required.
    • Adheres to organizational policies and procedures.
    • Maintains confidentiality of all claim files, claims reports, and claims related issues.
  • Performs other duties as assigned.
  • Complies with all policies and standards.


Qualifications

  • High School Diploma or GED certificate required.
  • 6 months data entry experience with 10 key and word processing; minimum 10,000 keystrokes per hour required.
  • Experience processing medical claims and knowledge of medical billing terminology and coding strongly preferred.
  • Proficient in MS Office.
  • Ability to work and maintain production in a work-from-home (WFH) environment.
  • Demonstrated ability to show self-discipline to meet production goals.


Core Competencies

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.
  • Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
  • Ability to exercise strict confidentiality in all matters.



Mobility

  • Primarily sedentary, able to sit for long periods of time.


Physical Requirements

  • Ability to see, speak, and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within and around the facility or Work from Home (WFH) environment. Capable of using a telephone, computer keyboard, and mouse. Ability to lift up to 10 lbs.


Environmental Conditions

  • Work-from-home (WFH) environment.


American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.