by twochickswithasidehustle | Oct 12, 2022 | Uncategorized
Change Healthcare
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.
Advocate
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.
Work Location: Remote US
Position:
Responds to in-bound, routine customer telephone inquiries regarding products, services, order status, and other general questions. Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales, or return/repair. Logs calls and updates customer account records. At higher levels, may be asked to provide responses to submitted questions through out-bound calling.
Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations Normally receives little instruction on daily work, general instructions on newly introduced assignments. Typically requires a minimum of 2 – 4 years of related experience.
Core Responsibilities:
- Interact with health plan members through outbound and inbound telephonic contact to review and assess health plan member’s eligibility for services.
- Contribute to the department’s success by achieving OKR’s.
- Achieve daily, weekly, and monthly quality and production goals.
- Adhere to call handling process.
- Adhere to call quality standards by ensuring proper phone etiquette and adherence to scripts, make accurate and descriptive MMS documentation.
- Follow-up with members as assigned.
- Adhere to assigned schedule.
- Completion of all Change Healthcare required courses on University (CHU).
- Review all correspondence sent by Change Healthcare and management with current information of state and federal regulatory requirements.
- Review all correspondence sent by Change Healthcare and management with updates on the organization.
- Comply with all company and department operational guidelines and policies.
- Participate in Change Healthcare staff and operational development programs as assigned.
Requirements:
Years of experience: (23-year External Customer Service/Call Center Internal 2-3 years)
Education: High School Diploma or Equivalent
- Efficiently manage customer calls and multiple computer application
- Receptive to feedback from management on coaching opportunities
- Ability to provide quality customer service during every interaction with health plan member’s
- Maintain a confident, helpful, and positive tone on all calls
- Excellent data entry and internet navigation skills
- Professional demeanor and dependable work ethic
- Ability to work independently.
- Demonstrates patience and empathy.
- Business demeanor and skills with the ability to communicate effectively (verbal, written and listening skills).
- Promote company services in an outbound call center (production driven) environment.
- Professional behavior with courteous, polite, and energetic qualities.
- High commitment to accuracy, high quality work, and detail oriented.
- Must be driven and motivated to exceed individual and team goals.
- Able to learn and adapt to changing environments, applications, and software.
Preferred Qualifications:
- Excellent data entry and internet navigation skills
- Ability to work independently.
- Must be driven and motivated to exceed individual and team goals.
- Able to learn and adapt to changing environments, applications, and software.
- Basic knowledge of Microsoft Team, Word, Excel, and PowerPoint.
- Bilingual is a plus (English/Spanish).
Working Conditions/Physical Requirements: information.
General office demands
- This is a remote position. Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
- Must live in a location with internet connection.
Unique Benefits*:
- Flexible work environments
- Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
- Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
- Employee wellbeing programs and generous health plans
- Educational assistance programs
- US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions
- Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies
- *Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.
Diversity and Inclusion:
- At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
- Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace.
Diversity, Equity & Inclusion:
At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity
COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.
Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
About Us
Careers Transforming the Healthcare System
Who is Change Healthcare? We are a leading technology company inspiring a better healthcare system. Through innovative technology solutions like cutting-edge cloud technology, artificial intelligence, and data insights, we drive better patient outcomes, reduce costs, and create value for our partners.
Positive Impact and Shared Purpose. Through visionary leadership and a culture of collaboration, we share a common purpose to positively impact our communities by creating a stronger, better coordinated, increasingly collaborative, and more efficient healthcare system.
Employee Experience, Cultural Values, and Total Rewards. We celebrate diversity and earn trust with our employees by promoting innovation at every level within the organization. Our teams are agile, and their work is fast paced and engaging. We’re committed to providing competitive compensation that rewards and recognizes performance, offer well-being programs that empower your overall health, and provide learning and development opportunities to accelerate your professional growth.
Find Your Path. Whether you’re ready to make an impact in technology and product innovation or support our mission to inspire a better healthcare system in a variety of career areas, find your path and accelerate your career. What are you waiting for?
APPLY HERE
by twochickswithasidehustle | Oct 12, 2022 | Uncategorized
Soleo Health
Soleo Health is seeking a Part-time Data Entry Clerk to work Remotely (USA). This is a temporary position with the possibility of temp to hire. Pacific or Mountain Standard time.
This position is responsible for the data entry of patient medical records into our electronic medical record system. Responsibilities include patient intake, procuring patient documentation, assigning records to appropriate staff, and securing records are entered in a timely fashion.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Data entry provided by customers to electronic medical records system
- Provides exceptional customer service to external and internal customers, resolving any customer requests in a timely and accurate manner
- Retrieve data from the database or electronic files as requested
- Provide general clerical assistance to support branch services
- Supports client satisfaction at a level that ensures account retention
- Ensures timely acceptance of patient records
- Collecting, filing and organizing office documents, such as reports and confidential records
- Update existing data, as needed
- Establishes entry priorities
Schedule:
Up to 20 hours per week
QUALIFICATION REQUIREMENTS
- High School Diploma
- Experience in Home Infusion, Specialty Pharmacy, Physician Office, or Dental Office
- Working knowledge of HCPCs, CPT, and ICD-10 coding
- Ability to type 45-60 WPM (words per minute)
- Proficient with Microsoft Office products
- Ability to effectively handle multiple priorities within a changing environment
- Attention to detail
- Time management and organization skills
- Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office managerial skills
APPLY HERE
by twochickswithasidehustle | Oct 12, 2022 | Uncategorized
Shriners Hospitals for Children
Company Overview
Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.
Job Overview
Shriners Children’s is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center. We have an opportunity for a remote Corporate Credentialing Specialist reporting into our Headquarters location.
The Corporate Credentialing Specialist coordinates and organizes ongoing credentialing and privileging of physicians and advanced practice professionals. Responsible for review, analysis and follow up of credentialing and privileging applications, maintaining strict confidentiality. Ensures compliance with federal and state agencies, organizational policies and accrediting and regulatory agencies.
Shriners Children’s is an EOE/Drug-Free, Smoke-Free Workplace
Responsibilities
Position Responsibilities:
- Verifies and documents expirables using acceptable verification sources to ensure compliance with accreditation and regulatory standards; as well as manages communication to providers and primary facilities to ensure notification of upcoming expirables. – 25%
- Responsible for confidentiality and data entry, maintenance, and analysis of clinical provider information within database per established guidelines to ensure complete electronic credential file to support provider enrollment and delegation requirements. – 25%
- Coordinates and organizes credentialing/privileging requests and evidence of education, training, and experience to determine eligibility for requested privileges, membership. – 20%
- Recognizes, investigates, and validates discrepancies and adverse information obtained; obtains and evaluates practitioner sanctions, complaints, and adverse data to ensure compliance. – 10%
- Collaborates credentialing, OPPE, FPPE and privileging activities with SHC Medical Staff Offices to ensure timely approval process of governing bodies, participation in accreditation surveys and audits, to include verification of appropriate drug and criminal background screenings. Prioritizes workload to meet deadlines. – 10%
- Maintains current knowledge of accreditation standards (TJC, NCQA), state and federal regulations, as well as SHC medical staff bylaws, regulations, and procedural rules. – 5%
- Flexible and responsive with other assigned duties. – 5%
Qualifications
Experience Required/Preferred:
- 1 year of hospital regulatory credentialing experience required
- 1 year of experience maintaining all required data in MD Staff or relevant credentialing database required
Education Required/Preferred:
- High School/GED required
- Associates Degree in related field preferred
- CPCS or CPMSM certification required (it not currently certified, CPCS will be required within 24 months of hire or upon eligibility)
Knowledge, Skills & Abilities:
- Effective written and verbal communication skills
- Analytical thinking and attention to details
- Ability to work independently but also have a strong commitment to being a team player
- Ability to prioritize and maintain results in a fast-paced environment, with conflicting deadlines.
- Demonstrable proficiency in Microsoft Office Applications (Excel, Access, Word, PowerPoint, Outlook, etc.)
APPLY HERE
by twochickswithasidehustle | Oct 12, 2022 | Uncategorized
Saatchi Art
Leaf Group is a house of brands, creating and cultivating digital-first companies in growing lifestyle categories: Fitness & Wellness (Well+Good, Livestrong.com); Home & Decor (Hunker, Society6, Deny Designs), and Art & Design (Saatchi Art, The Other Art Fair). Additionally, we have performance focused brands in key categories such as Travel, Pets, and DIY (OnlyInYourState, Cuteness, eHow). Our media and marketplace brands are authentic and authoritative, reaching a large and growing passionate audience.
We work in a fun, collaborative environment that is diverse, adventurous, and open-minded. We look for proactive, accountable people focused on continuous learning and growth to push themselves and our businesses forward.
Saatchi Art is the world’s leading online art gallery, established with the goal of helping people all over the world connect with art and artists they love. We offer an unparalleled selection of paintings, drawings, sculpture, and photography in a wide range of prices, and provide artists worldwide with an expertly curated environment in which to exhibit and sell their work. Based in Los Angeles, Saatchi Art is redefining the experience of buying and selling art, making it welcoming and accessible for artists and collectors alike.
We are looking for a Temporary Operations Support Specialist to join our team. This is a temporary position and will be evaluated further based on performance and business need.
A big vision calls for a big job. As we grow, our need for an Operations Support Specialist grows with us.
You’ll Report To: Manager, Customer Service & Operations
A typical day as an Operations Support Specialist might include:
- Resolve, investigate and respond to inquiries from buyers and artists in a supportive, friendly and helpful manner which results in KPI achievement and high satisfaction.
- Effectively use the Zendesk ticketing system and follow appropriate processes and procedures to resolve inquiries or escalate as needed.
- Monitor shipments and liaise with our Logistics Team to ensure fast and safe arrival.
- Work cross functionally with Operations,Curatorial, and Product teams to resolve complex and long-lead order situations and ensure a well-coordinated and streamlined service process.
What You Have:
Must have customer service experience.
A passion for fine art and helping collectors of art and artists.
Zendesk experience is a plus
Excellent verbal and written communication.
Ability to meet deadlines and a high attention to detail.
Strong time management and organizational skills, with an ability to multi-task.
Team player with a flexible approach
Ability to commit to 40 hours per work week.
Ability to work from home with access to high speed internet connection to execute assigned tasks.
Comfortable using technology as a primary form of communication (i.e. Slack, email, Zoom, etc.).
Not afraid to wear multiple hats – no job being too small or too large
We’re casual and informal but we work hard and work responsibly. A pleasant and supportive demeanor goes a long way.
You’ll be successful if you like staying busy, helping people, and navigating a fast-changing, dynamic, exciting, collaborative environment. You must be patient, empathetic, and passionately communicative. Support specialists should be able to put themselves in their customers’ shoes and advocate for buyers and artists when necessary.
For full-time permanent roles:
Competitive compensation and benefits packages (i.e., Medical, Dental, Vision, FSA, 401K)
Gender neutral family leave
Paid-to-play vacation rewards
Discretionary unlimited vacation time
Employee discounts for Saatchi Art, Society6, and Deny Designs
APPLY HERE
by twochickswithasidehustle | Oct 12, 2022 | Uncategorized
ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Moderation!
Do you have a Content Moderation background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in.
Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs are available now and more are on the horizon.
We’re looking for Mods with prior Content Moderation and Discord experience. The ideal candidate will have worked in Discord or other chat platforms to help keep online communities safe while fostering a sense of community. Overnight and weekend availability is a must.
Project Hours (All Times Pacific):
Monday – Friday, 7pm – 8pm, 11pm – 12am, 2am – 3am, 5am – 6am
Saturday & Sunday, 7am – 8am, 10am – 11am, 1pm – 2pm, 4pm – 5pm, 8pm – 9pm, 12am – 1am, 4am – 5am
Hourly Rate:
To be discussed in the interview phase
Commitment:
7 hours per week
90 days, as needed
Orientation Start Date:
Oct 17, 2022
Project Start Date:
Oct 19, 2022
Language:
English
What We Are Looking For:
- Content moderation and Discord experience
- Someone who has gaming knowledge
- Available to work on weekends
WorkSpace Requirements:
- Dedicated laptop or desktop computer with Windows 10 or above
- Willingness to install MSQ security software and 2FA app on the phone
What’s In It For You:
- The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
- Flexible self-scheduling
- Access to ‘Hot Gigs’ postings exclusive to the Mod Network
- Work from home
- Competitive hourly rate – Discussed during your first interview
- Paid orientation
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
APPLY HERE
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