Bilingual Medical Scribe – English-Spanish

Vesta Healthcare

Vesta Healthcare is a startup with a simple mission: Delivering extraordinary outcomes by unlocking the power of caregivers. We enable people with personal assistance to thrive at home, in their community by assuring their caregivers have the resources, data, and support they need. We achieve this through a combination of analytics, technology, services, and deep healthcare expertise.

At Vesta Healthcare, we enable people with personal assistance to thrive at home, in their community by assuring the people they rely on, their caregivers, have the resources, data, and support they need. We achieve this through a combination of analytics, technology, services, and deep healthcare expertise. Our analytics help identify and target the right people and populations. Our technology creates real-time connectivity and actionable data out of observations. Our services connect to real people who can help when needs arise, and our healthcare expertise helps us understand how we create value for both payers and providers.

Vesta Healthcare partners with physician groups and home care agencies to help implement and deliver these services, providing administrative support, and helping to find committed and capable staff for the physician group.

We’re looking to add to our team of experts who care deeply about our mission.

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our healthcare system. We’re inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play. We strive to continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be

A customer focused individual who responsible for assisting the team in coordinating the care of members enrolled in Medicare’s chronic care management program during each calendar month. This will primarily entail periodic telephonic outreach calls to members, caregivers, and other care team members as directed with documentation in the appropriate platform to ensure compliance. The Care Coordinator will collaborate with the supervising provider and staff to conduct outreach, assessment and service planning to coordinate care for the CCM patients.

The care coordinator role would require a flexible schedule with weekend shifts in providing administrative support to the team, preparing charts, organizing data, and supporting the operations of the team.

The ideal teammate would be able to:

  • Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
  • Coordinating care for members of the program
  • Data entry within operating dashboards, reporting and workflow platforms
  • Ensure Data Quality and Accuracy
  • Other administrative support

Would you describe yourself as someone who has:

  • Fluency in English and Spanish, in writing, reading and speaking (required)
  • Medical Assistant and/or Medical Scribe Certification (required)
  • A minimum of 2 years of experience working in a healthcare setting (required)
  • The ability to work a flexible schedule including evenings, and weekends(required)
  • Knowledge and understanding of medical terminology (required)
  • Knowledge and understanding of chronic care management processes (required)
  • A customer service mindset for both internal and external customers (required)
  • A strong proficiency in computer software navigation; data entry and data cleansing
  • A fundamental knowledge of Google Docs, Sheets, Slides or similar
  • A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
  • Ability to perform duties as assigned or requested

In addition to amazing teammates, we also offer:

  • Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
  • Paid vacation
  • Paid Sick/personal days
  • ~12 paid holidays
  • One time reimbursement to set up your home office
  • Monthly reimbursement for internet or other home office expenses
  • Monthly gym reimbursement to be used for gyms, online classes, etc
  • Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
  • Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
  • Pre-tax Flex Spending/Dependent Care/Transit accounts
  • 401k with match

Pay rate is $18 hourly.

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

APPLY HERE

Trial Master File Specialist

FHI Clinical

FHI 360 staff working in the United States are required to be fully vaccinated for COVID-19, regardless of the type of project or client they serve, or of their employment status (full/part-time, remote, telework, or in-office), unless an accommodation applies. FHI 360 complies with federal, state, and local laws with regard to accommodations related to this policy. Full vaccination is currently defined as two weeks after the second dose in a two-dose series, such as the Pfizer-BioNTech or Moderna vaccine, or two weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine. Booster doses are not required at this time.

Summary of the Position:
The TMF Specialist I is responsible to complete quality reviews of trial master file (TMF) documents for the purposes of audit and regulatory and health authority inspection readiness, and for ensuring compliance as determined by FHI Clinical processes, trial sponsors, and the applicable institutional policies from the startup phase through the contractual end of the study.

Essential Functions:

  • Responsible for paper TMF set-up, maintenance, and updates per FHI Clinical processes, sponsor requirements, and applicable regulations.
  • Responsible for electronic TMF system maintenance and updates per FHI Clinical processes, sponsor requirements, and applicable regulations.
  • Support TMF audit and inspection readiness by conducting TMF/eTMF content quality reviews at defined time points, collaborating with internal team members, providing periodic updates, ensuring that FHI Clinical privacy and security standards are met and adhered to, and verifying study-specific information on a regular basis.
  • Assist with maintaining up-to-date study status tracking and other tracking tools (as assigned).
  • Assist the TMF Lead with archival and destruction activities, as needed.
  • All other duties as assigned.

Knowledge, Skills and Abilities:

  • Must have data entry experience.
  • Experience with TMF and strong knowledge of clinical study documentation. General understanding of the industry-wide TMF Reference Model
  • Strong computer skills (MS Office), SharePoint, and Acrobat or equivalent.
  • Ability to successfully liaise, work well with people, and establish effective relationships across all levels of the organization and with multiple stakeholders.
  • Strong ability to remain focused with regard to details.
  • Strong organization and time management skills.
  • Strong client service skills
  • Strong oral and written communication skills
  • Strong ability to handle multiple tasks simultaneously; manage and prioritize workload in a proactive manner, and work effectively under the pressure of deadlines.
  • Demonstrated ability to make decisions involving conflicts of interest.
  • Ability to format and publish large documents and create and maintain tracking systems and spreadsheets.
  • Aptitude to learn additional software programs and databases quickly.
  • Must be able to read, write and speak fluent English

Position Requirements:
Education:

  • BS/BA/BSc degree, or its international equivalent.
  • Preferably in Health, Behavioral, Life Science. In lieu of degree, an equivalent combination of education, training, and relevant work experience.

Preferred Job-Related Experience:

  • 1-3 years of documentation management and experience with FDA, ICH, and GCP guidelines.
  • Experience with managing clinical study documents using FDA, ICH GCP guidelines, and best practices for clinical trial document management and archiving.
  • Prior experience working in a cross-matrix environment.
  • Experience with an electronic TMF system.

Additional Eligibility Qualifications:

Technology to be used: Personal Computer, e-mail, telephone, printer, calculator, copier, cell phones, and other handheld devices. Strong computer skills (MS Office), SharePoint, and Acrobat or equivalent. Ability to format and publish large documents and create and maintain tracking systems and spreadsheets. Ability to coordinate, review, and finalize TMF documentation with multiple stakeholders

Physical Expectations:

  • Typical office environment.
  • Ability to sit or stand for extended periods.
  • Ability to move 5-15 lbs.

Travel Requirements:

  • Expected travel time is less than 10 % for this position

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned with or without notice.

FHI Clinical, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others and yourself.

About Us
FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research, technology, communication and social marketing creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 60 countries and all U.S. states and territories.

As we evolve to meet the challenges of the future, we stand committed to the principles that have guided our organization for the last 40+ years. Our work continues to be grounded in research and science, strengthened by partnerships and focused on building the capacity of individuals, communities and countries to succeed.

FHI 360 staff working in the United States are required to be fully vaccinated for COVID-19, regardless of the type of project or client they serve, or of their employment status (full/part-time, remote, telework, or in-office), unless an accommodation applies. FHI 360 complies with federal, state, and local laws with regard to accommodations related to this policy.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

APPLY HERE

Missing Bill Research Clerk – Part-Time (Remote)

Job Details

Description

The Missing Bill Research Clerk  – Part-Time investigates potential missing telecom bills in accordance with department procedures by analyzing payment history and when necessary obtaining copies of bills to ensure timely processing.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

  • Researches potential missing telecom bills by reviewing payment history and the status of previous payments to determine whether further action is required on vendor notices.
  • Contacts vendors via telephone to acquire copy of missing bills, verifying billing address and ensuring any payments have been applied to the proper account. 
  • Negotiates a date extension for missed payments or arranges alternative solutions to avoid client’s telecom service shut-off and also negotiates for removal of late fees and penalties assessed to the account.
  • Prepares and provides written correspondence to the vendor regarding payment details as deemed necessary to resolve the possibility of service shut off.
  • Interacts with vendors and other internal research departments to answer questions and to resolve account and billing discrepancies.
  • Organizes daily work within the termination research and missing bill databases, utilizing department standards and procedures in prioritizing and identifying the most critical research items.
  • Provides and maintains concise documentation of research, as per department guidelines.
  • Provides and maintains accurate production task time sheets and updated departmental standards and procedures.
  • Performs research related to telecom termination notices and updates vendor addresses, as needed.
  • Attends periodic in-house training sessions and department meetings.
  • Other duties as assigned.

SKILLS/ABILITIES AND MINIMUM REQUIREMENTS:

  • Ability to effectively communicate and maintain a positive composure.
  • Possess good interpersonal skills.
  • Well-developed organizational skills to handle multiple tasks simultaneously and prioritize work.
  • Must have a computer or laptop with internet access.
  • Good analytical and problem-solving skills.
  • General knowledge of various Microsoft applications.
  • Ability to occasionally work in office when requested.
  • High school diploma or equivalent required.
  • 6 months of previous telephone experience normally acquired working in a customer service or collection position or equivalent work experience.
  • General knowledge of the principles and practices of the telecom billing process, preferred.

APPLY HERE

Become a Grader

If you are…
Passionate about helping students learn

A strong writer with excellent communication skills

Highly dependable

We’d love to meet you! Read on to learn more about this unique, 100% remote work opportunity. This is a great match for undergraduate and graduate students looking for flexible part-time work!
Apply Now!
Applications are now open for the 2022-23 school year.

APPLY HERE