by twochickswithasidehustle | Oct 31, 2022 | Uncategorized
At ALT, we envision a world where anything is an investable asset. Using trading cards, we’re establishing a proof of concept to create financial products that traditional financial institutions don’t support or recognize as collateral.
To date, we’ve raised over $100 million from thought leaders at the intersection of culture, community, and capital. Some of our investors include Alexis Ohanian’s fund Seven Seven Six, the founders of Stripe, Coinbase co-founder Fred Ehrsam, BlackRock co-founder Sue Wagner, the co-founders of AngelList, First Round Capital, and BoxGroup. We’re also backed by professional athletes including Tom Brady, Candace Parker, Giannis Antetokounmpo, Alex Morgan, Kevin Durant, and Marlon Humphrey.
ALT is a dedicated equal opportunity employer committed to creating a diverse workforce. We celebrate our differences and strive to create an inclusive environment for all. We are focused on fostering a culture of empowerment which starts with providing our employees with the resources needed to reach their full potential.
The impact you will have:
As the Data Entry Specialist at Alt, you will work with invaluable information important to scaling and growing our company.
You will:
Work with the Data team to build the best sports-card catalogue in the industry.
You have:
2 years of data entry work experience
Familiarity with sports cards
Strong working knowledge of G-suite and Excel
Meticulous attention to detail, follows processes and procedures as required
Strong ability to stay organized and manage workload efficiently
Superior level of verbal and written communication skills
Ability to enter data into Alt internal tools quickly and accurately
APPLY HERE
by twochickswithasidehustle | Oct 31, 2022 | Uncategorized
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Job Description – Chat Specialists (03G7A)
Requisition Title: Chat Specialists (03G7A)
US-South Carolina
At Percepta, we bring first-class service across each market we support. As a fully remote Digital Engagement Specialist, in South Carolina, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing
The Digital Engagement Specialist (DES) must possess the skills to answer inbound chats, emails, and/or correspondence from customers and properly address inquiries.
The DES will deliver and foster a premier level of service for our client’s customers based on trust and respect. The DES must have a genuine passion for assisting customers in a positive manner and handling their concerns/inquiries with a high degree of care and competence.
The DES is an innovative initial contact point for customers. The DES provides an accurate and timely response to customer inquiries using the flow of an instant message conversation in real-time. The DES will help identify process improvement recommendations that drive customer satisfaction and advocacy.
During a Typical Day, You’ll
Maneuver effortlessly through various digital communication channels (chat, email, and social media) to provide the customer with prompt, courteous, and accurate information including:
Accurately respond to customer inquiries through instant messaging software
Utilize available resources to respond to customer inquiries
Communicate clearly and timely with two customers at a time.
Correspond with customers via mail, if working the Correspondence contact stream as needed.
Research and determine appropriate actions based on policies, procedures, dealer/region feedback, and job aids.
Be responsible for meeting all personal performance objectives including customer satisfaction, efficiency, quality, attendance, and punctuality, and takes individual accountability for meeting these objectives.
Take personal ownership and accountability for meeting customer needs, demonstrating appropriate levels of empathy, enthusiasm, skill, and expertise. Is consistently courteous with all customers, and keeps all customer commitments.
Remain knowledgeable and current with all policies, procedures, processes, and changes. Continuously improves customer handling skills, process knowledge, and company and product information.
Actively participate in team meetings, share knowledge, and recommendations with supervisor and team members. Participates in coaching and training opportunities, retaining and applying learning.
Adhere to and support all Percepta and Client ISO, Quality Systems, and Q1 initiatives.
Complete additional tasks/projects as needed.
Maintain professional working relationships
What You Bring to the Role
High School Diploma required. Associates degree or 2 + years college coursework completed preferred.
2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.
Additional experience in customer service, and digital communications is a plus
Excellent written communication skills
Ability to convey positivity through written communication
Know and understand basic grammar and business casual writing
Ability to communicate clearly and correctly, both in writing and on the phone, and respond effectively to follow-up questions
Dynamic and engaging written communication style
Excellent interpersonal and business communications – verbal and written
Excellent customer service ability; use questioning skills to easily explore customer needs and concerns
Strong problem solving, troubleshooting experience.
Ability to answer and complete chats in a timely manner
Ability to use a desktop computer with multiple monitors
Typing skills – accurately type a minimum of 30 words per minute. Demonstrated ability to achieve telebusiness goals
Experience using CRM software is preferred
Must possess excellent decision making and problem-solving skills
Ability to maneuver through various systems to provide the customer accurate information
Displays professionalism and positive attitude to develop and nurture prospective relationships
Ability to effectively communicate with customers, managers, and co-workers
Demonstrate self-motivation and results-orientation
Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities
Willingness to take on new assignments
Reliability; follow a logical, analytical approach to business conversations and chat dialogue
High level of trust and integrity
Exercise good judgment
Ability to work well within a close team environment, self-sufficient, resourceful, and works well with minimal supervision
Ability to build strong professional relationships and adapt approaches to different management styles
Must be able to multi-task
Knowledge of call center environment
What You Can Expect
Starting pay rate of $16.00 per hour
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k) with company match
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)
About Percepta
Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them every day. As a Percepta team member, you can expect:
Culture of Service – to be treated like you are the customer from day one
Teamwork – belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value in your contributions
Respect – a team that is accountable, dependable, and gives you their full attention
Proactive – to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
Career Growth – lots of learning opportunities for aspiring minds
Diversity – be a part of our growing diverse and community-minded organization that is all about having fun!
Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and excellent benefits. Our programs provide incentives and promote physical, mental, and financial wellness.
Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test as a condition of employment. Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
APPLY HERE
by twochickswithasidehustle | Oct 31, 2022 | Uncategorized
Job Introduction
The Case Building Department supporting the Veterans Evaluation Services (VES) administered by Maximus, makes an impact everyday by translating rudimentary VA exam requests into highly detailed, organized cases that the provider can readily use to evaluate a Veteran’s conditions. Case Builders streamline the evaluation process by allowing Providers to evaluate Veterans more efficiently. Candidates must possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism.
Education and Experience Requirements
Primary Responsibilities:
Read and comprehend the exam request sent by the VA, and process accordingly
Check veteran’s previous cases for overlapping information and other issues
Draft and submit clarification inquiries to the VA to better understand the information contained, or resolve any inconsistencies that exist, within the exam request
Enter information into the software for the doctor to be able to utilize during and after the appointment
Ensure providers have the necessary documentation and medical records to properly evaluate Veterans
Research medical conditions and new information when necessary
Identify and include all relevant worksheets and diagnostics requested by the VA
Appropriately draft and format questions the VA would like the Provider to address
Communicate with other departments to share relevant information when necessary to best complete the case
Thoroughly checks over work before sending it on to the next department
Assists in peer-reviewing other Case Builders’ work before appointments are seen
Additional Duties and Responsibilities:
Attends meetings with Case Building team in order to stay up to date on important information
Understands and successfully uses OMS software, Microsoft Office programs, Internet, and e-mail
Responds promptly and appropriately to messages from supervisors, co-workers, and other departments
Requirements:
High School Diploma or GED equivalent required
Intermediate understanding of pertinent medical terminology
Proficient typing skills
Strong and professional verbal and written communication skills, to include excellent grammar, and highly developed interpersonal skills
Excellent reading and comprehension abilities
Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner Microsoft Excel knowledge
Self-starting and highly analytical
Excellent organizational and prioritization skills with strong ability to meet strict deadlines with minimal supervision
Exceptional multi-tasking capabilities.
Home Office Requirements
Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
Preferred Windows or Mac (no Chromebooks) that is no more than 5 years old
OS for Windows – Windows 10 or Windows 11
OS for Mac – Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
Hardwired internet (ethernet) connection
Private work area and adequate power source
A second monitor is highly recommended for most positions
About Veterans Evaluation Services – Now Part of Maximus
VESPriority #VES #CaseSpecialist #Remote #MedicalCase #CaseBuilder #SupportCase #ExamScheduler #IntakeSpecialist #RecordKeeper #CaseFiler
MAXIMUS Introduction
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.
As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We are proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation.
APPLY HERE
by twochickswithasidehustle | Oct 31, 2022 | Uncategorized
Job Description
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Transaction Processing Associate
Do you have a great attention to detail?
Enjoy Excellent Training, Career Opportunities, a Great Culture, and Great Benefits
Join our Transaction Processing Team
You’ll put your skills to work by supporting our client through document review and data entry. Your work will make a positive difference in the organization you support.
About the Role
As a Transaction Processing Associate, you will provide document review and data entry support to our client. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration.
As a Transaction Processing Associate, you will be responsible for:
Providing production services to client operations by performing administrative tasks such as data-entry, document processing and scanning
Receiving documents from both electronic and hard copy form for accurate processing
Processing documents by following internal processes and identifying any gaps in required information
Identifying documents and their purpose to create a database of information
Providing great customer service.
Requirements
To be successful in this role you will:
Have a High School Diploma or an equivalent level of education
Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship
Be able to successfully pass a criminal background check and drug test
Be able to type a minimum of 20 WPM (words per minute) on a computer
Have good IT skills and the ability to learn new systems
Have a great attention to detail
Be organized and have the ability to multi-task and while adapting to changing priorities
Working with us
Join a rapidly growing organization that can support your career goals.
Working for you
What you get:
Paid Training
Career Growth Opportunities
Full Benefit Options
Great Work Environment
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
APPLY HERE
by twochickswithasidehustle | Oct 30, 2022 | Uncategorized
TridentCare
Description
- Monitors specimen testing and resulting workflow post collection for all STAT orders, and orders sent to reference labs.
- Serves as liaison between client and Laboratory to ensure speedy resulting and release of results in the LIS. Activities can involve following up with dispatchers, phlebotomists, CLS, Lab Assistants, or specimen processors.
- Serves as liaison between client and reference labs (stat labs) to ensure promt fax of results. Activities include calling the reference lab to follow up on result status, adding/modifying requested tests, refaxing results, making demographic corrections.
- Completes data entry of patient demographics and lab order collection details into the LIS.
- Actively monitors LIS “STAT Tracking” program to continually evaluate all pending orders and conduct appropriate follow-up on the oldest orders.
- Collaborates with Lab Dispatch Department to gain an understanding of order comp[etion and drop status.
- Contacts client facilities to schedule “Redraws”; orders that need to be recollected due to unfavorable circumstances.
- Relays critical report values to appropriate personnel at client facilities.
- Conducts detailed and thorough research to find missing specimens.
- Escalates issues to appropriate management staff.
- Assists Customer Service Departments with results requests.
- Uses IP phone to answer calls, place calls, and redirect calls as needed.
- Answers calls from reference labs and phlebotomists.
- Uses email to communicate with in-house lab departments, phlebotomy supervisors, Lab Dispatch, and other departments.
- Works cooperatively and fully communicates with Area/ Regional Phlebotomy Management, Logging staff, Lab Dispatch, Customer Service, Redraw Department, and Courier services.
- Exercises initiative and responsibility by accommodating special requests, expediting urgent cases by conducting constant follow-up, and maintaining a positive attitude to connecting parties to ensure excellent customer service is provided.
- Composes detailed written documentation of issues that occur throughout the shift. It may be necessary to do mild investigations of situations, or conduct troubleshooting, or oversee immediate handling of an unexpected problem.
- Identifies and pursues self-improvement, and positively and quickly adapts to changes when directed.
- Performs other duties as assigned, helps out when attendance issues arise within the office, maintaining a positive attitude during crisis and engaging in daily teamwork with minimal encouragement.
Skills
Required
Typing Skills Min 35 wpm
Intermediate
Typing Skills – 10 Key
Novice
Identify/Resolve Problems
Intermediate
English written/verbal
Some Knowledge
Communication Skills
Novice
Computer Skills
Intermediate
Preferred
Medical Terminology
Novice
Customer Service
Some Knowledge
Behaviors
Required
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Self-Starter: Inspired to perform without outside help
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Education
Preferred
High School or better.
APPLY HERE
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