by twochickswithasidehustle | Oct 18, 2022 | Uncategorized
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm proudly includes Returnly.
BEGIN JOB DESCRIPTION HERE
The Workforce Management (WFM) team works to ensure best in class customer service delivery through the optimized deployment of our servicing network balanced with cost guardrails and agent experience. In order to successfully achieve these mandates the WFM team is responsible for the day to day management of both internal and external contact center associates – including forecast execution, schedule management, the real-time monitoring and management of queues, skills, and agents to ensure compliance to internal and regulatory Service Level Agreements, and comprehensive reporting. This role provides in-the-moment data to our cross-functional partners. Workforce Management Assocates are at the forefront of agent interactions/performance and also provide insights on ways to improve and streamline processes using data as the basis for change each day.
What you’ll do
- Real-time monitoring of agent’s performance from all teams across all sites
- Answering team scheduling requests, maintaining an accurate schedule when last-minute changes arise (call-outs, late arrivals, meetings, team training), & coordinating events around peak call volume times
- Schedule segment entry for all vendor and operations agents
- Intraday real-time monitoring of service levels for all queues at all sites
- Drive real-time adherence to achieve service levels and efficiency metric goals
- Communicate and call out changes of incoming contact patterns to operations and the broader WFM team
- Have real-time communication with the Affirm and Vendor WFM teams when schedule/staffing changes need to be made
- Update and send reports related to the performance of Operations and vendors
- Provide assistance to the WFM Analysts as needed
What we look for
- Experience working with Excel, Google Sheets, and analytics tools
- Ability to multitask
- Strong organizational skills
- Ability to work independently with minimal supervision
- Open to learning and practicing new processes, freely communicating ideas, and committed to the best end result
- A well-developed sense of urgency and follow-through
- Attention to detail and accuracy
- Must be flexible with work schedules to accommodate different time zones
Location – Remote U.S.
Grade – USA64
Please note that visa sponsorship is not available for this position.
#LI-Remote
APPLY HERE
by twochickswithasidehustle | Oct 18, 2022 | Uncategorized
Our mission: eliminating every barrier to mental health.
Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond.
Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like General Mills, Guardian, Bain, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $300 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor, Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2 billion.
Ready to do the most impactful work of your life? Learn more about what motivates us and the ways we work to see if this is the right place for you: Our Values
Our privacy policy: https://springhealth.com/privacy-policy/
We are looking for an experienced Medical Records Coordinator to join our Care Support team that will report directly a Care Support Manager. You will be focused on Medical Records processing. Some of the tasks you will be responsible for will be: sending out patient authorization forms, retrieving medical files, and following up on pending medical record requests and maintaining a basic understanding of HIPAA regulations surrounding release of information.
What you’ll be doing:
Uploading records requests and patient authorization forms including processing medical record requests
Building relationships with providers, patients, and internal teams (Care Navigation, Provider Leads, etc.) for the purposes of medical records management
Provide weekly metrics on new, in progress, and completed medical records requests
Daily duties include answering phones, responding to emails, and assisting with patient support tickets as needed in a remote environment
Follow HIPAA guidelines while ensuring the confidentiality of patient PHI
Maintain a consistent workflow by processing all requests within 24-48 hours of receipt for assigned release of medical records tickets
Monitor incoming requests received through various means and subsequently reporting any suspicious release of medical records requests
Assist with other ad hoc operational efficiency projects as needed
What we expect from you:
A minimum of 1 year experience in a similar role (Medical Records department)
Advanced understanding of medical terminology, and HIPAA
Outstanding communication and interpersonal abilities
Strong attention to detail with excellent organizational and time-management skills
Experience with MS Office/Google Sheets/Google Doc
Comfortable in rapidly changing environments and with constantly evolving responsibilities.
Tech-savvy: very comfortable adopting new technologies and platforms and efficient in tech-related tasks.
Excellent written and verbal communication skills.
Able to multi-task and context switch!
The target salary range for this position is $26.05-$31.15 per hour and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.
LI-Remote
Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
Benefits of working at Spring Health
Focus on total health including:
Generous medical, dental, vision coverage available day 1 + access to One Medical.
12 yearly no-cost visits to the Spring Health network of therapists and medication management providers for you and your dependents.
Unlimited paid time off, 12 paid holidays throughout the year, and 10 sick days
4-4.5 months of fully paid parental leave.
$500 per year Wellness Reimbursement.
Supporting you financially through:
Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting after one year with the company.
Employer sponsored 401(k) match of up to 2% after 90 days of employment.
Creating a culture you can thrive in:
Flexible work arrangements:
60% of Spring Health team members work fully remote while 40% work in a hybrid model from our New York City offices.
Calm Fridays: no meetings, no distractions, just time for you to get work done.
$200 per year donation matching to support your favorite causes.
Our team members have created five employee resource groups thus far and looking to add on more
In addition to finding people who are truly excellent at what they do, we take our values at Spring Health seriously:
Members Come First: We are genuine member advocates.
Move Fast to Change Lives: We build with urgency and intention.
Take Ownership: We extend trust and hold ourselves accountable.
Embrace Diverse Teams & Perspectives: We find strength in the diversity of cultural backgrounds, ideas, and experiences.
Science Will Win: We will achieve impact by innovation and evidence based frameworks.
Candor with Care: We are open, honest and empathetic.
APPLY HERE
by twochickswithasidehustle | Oct 17, 2022 | Uncategorized
Kinaxis
At Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact.
Every day, we’re empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet for each other, for our customers and for generations to come. Our cloud-based platform RapidResponse ensures that the products we need everything from medicine and cars, to day-to-day items like toothpaste make it to market and into our hands when we need them with minimal ecological footprint.
We make the world better, and you can too.
Payroll Specialist
Job location: This is a remote position. You can work from home and be located anywhere in Canada or USA.
About the team
Reporting to the Controller, this role is responsible for processing U.S. payroll and benefits, and compliance in addition to other month end close responsibilities related to payroll activities.
What you will do
- Process payroll, benefits and remittances
- Respond to all U.S. payroll and related queries
- Prepare and complete payroll related journal entries and month end close procedures and reconciliations
- Remit withholdings and complete monthly payroll reconciliations and annual reporting
- Monthly and ad hoc reporting specific to payroll and headcount where required.
- Support month-end closing procedures and regulatory and financial audit requirements.
- Support HR new programs/initiatives and changes impacting payroll
- Recommend and implement process improvements where identified.
What we are looking for
- CPP certification or in process
- PCP certification is an asset
- 3-5 years payroll experience
- 3-5 years general accounting experience
- Experience with ADP payroll
- Experience in general accounting and month end close procedures
- Proficient in Excel
- Excellent communication skills and team player
- Able to manage multiple and ever changing priorities
What we have to offer
- Challenging Work – We love solving highly complex problems. And as the global leaders in our industry, we never stop innovatingour work is never done. That’s because across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they’re passionate about.
- Great People – We take our work seriously, but we don’t take ourselves too seriously! It’s in our DNA to celebrate, laugh, and have fun. We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success.
- Global Impact – As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large.
- Diversity, Equity and Inclusion – Diversity, equity and inclusion are more than words to us. They are the guiding principles for building a culture where we celebrate each others’ differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen.
For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com/.
Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at [email protected]. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.
APPLY HERE
by twochickswithasidehustle | Oct 17, 2022 | Uncategorized
UnitedHealth Group
Job Description:
Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life’s best work.
Challenge can often be its own reward. But why settle for just being challenged when you can also be nurtured, mentored and supported in building an impact and fast paced career? With UnitedHealth Group you can have all of the above, every day. Join us and you’ll play a key role in managing data about the physicians and specialists who are part of our provider networks. This role will put you on a team of incredibly talented technology and business professionals. You’ll discover the impact you want and the resources, backing and opportunities that you’d expect from a Fortune 6 leader.
Get ready for some significant challenge. You’ll work on technical projects that require you to perform as a consultant; supporting implementation, loading contracts and troubleshooting non-standard automation piece.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Help manage provider data and maintain and improve databases
- Reporting and extracting data for various reports and analyses
- Help develop/maintain standards for database integrity and quality assurance
- Coordinate corrective activities to clean database and retain users
- Manage communication processes with other departments regarding database improvements
- Assist in audits and data quality improvement initiatives
Required Qualifications:
- High school diploma or equivalent work experience
- 2+ years of experience in the health care industry
- 2+ years of claims/data entry experience
- Customer service experience
- Intermediate level of proficiency with MS Excel
- Intermediate level of proficiency in tracking, trending and reporting on metrics
- Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Preferred Qualifications:
- Undergraduate degree
- 2+ years of medical coding experience
- Proficiency with medical terminology
- Proficiency in MS Access and PowerPoint
Colorado, Connecticut or Nevada Residents Only: The hourly range for Colorado residents is $21.68 to $38.56. The hourly range for Connecticut/Nevada residents is $23.94 to $42.40. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
APPLY HERE
by twochickswithasidehustle | Oct 17, 2022 | Uncategorized
Ventra Health
Job Summary:
- The Payment Posting Specialist is assigned facilities/clients that they are responsible for keeping up with to meet our 6 day turn around. Posts all money posted for current month by our month end deadline. The typical Posting Coordinator has between 13-14 assigned facilities for Emergency Departments & Hospitalists.
Responsibilities
Essential Functions & Tasks:
- Posts Accounts Payable deposits.
- Processes electronic 835’s and manual payer EOBs, including the posting of insurance allowable, patient portions, denials, adjustments, contractual allowances, recoups and forward balancing.
- Interprets Explanation of Benefits (EOB) remittance codes and applies correct denial codes.
- Balances and closes payment batches timely.
- Navigate websites to obtain EOBs.
- Performs special projects and other duties as assigned.
Qualifications
Education and Experience Requirements:
- High School Diploma or Equivalent.
- Two (2) year of experience posting insurance payments in a healthcare setting.
- Two (2) years of experience reading insurance Explanation of Benefits (EOB) statements preferred.
Knowledge, Skills, and Abilities (KSAs):
- Knowledge of insurance payer types.
- Knowledge of Explanation of Benefits (EOB) statements.
- Strong balancing and reconciliation skills.
- Strong 10 Key calculator skills.
- Strong oral, written, and interpersonal communication skills.
- Strong mathematical skills.
- Strong time management skills.
- Strong organizational skills.
- Ability to read, understand, and apply state/federal laws, regulations, and policies.
- Ability to remain flexible and work within a collaborative and fast paced environment.
- Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
APPLY HERE
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