Live Sales Chat Representative – Remote Optional

Job Details
Description
Are you ready for a career you can BELIEVE in?

Do you have a strong belief in the 2nd Amendment?
Do you support the natural-born right to armed self-defense?
Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)?
The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe.

Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.

Why YOU should Work at Delta Defense!

We are a fun, fast-paced, and rewarding place to work and grow!
Milwaukee Business Journal “Best Place to Work” award 6 years in a row!
Named on Inc. 5000 “Fastest Growing Private Companies” list 11 years in a row!
Milwaukee Journal Sentinel “Top Workplace” award 7 years in a row!
Top Workplaces USA award in 2022!
Position Summary:

Live Sales Chat Representatives on our Digital Team provide world-class customer service through every written outlet including email, chat, SMS and social media direct contact such as private messages (PMs) and direct messages (DMs). This position is responsible for interacting through all platforms to engage, educate, and sell USCCA Memberships. Build deep connections while helping others be the very best protectors of self and family. When you sign up a new member, you are expanding the mission of the USCCA, and contributing to the growth of Delta Defense. If you want a job that can make a true difference in someone’s life, every day, then this role is for you! Join a super fun team that delights in crushing goals and creating raving fans.

Worried about training? Don’t be! Delta Defense provides comprehensive, 8-week PAID training so you will be knowledgeable and confident when engaging with our members.Training includes new employee on-boarding, product and systems training, sales and service training and preparation for earning your Producer Property and Casualty License.

Responsibilities:

Respond to emails, chats, SMS and all reasonable social media interactions.
Respond to customer inquiries with knowledgeable, well thought out answers.
Maintain up-to-date knowledge of our products, services, and promotions.
Operate with a “find needs, fill needs” mindset. Provide solutions, offers, and information to match customer needs.
Handle and resolve customer concerns with empathy and attention to detail.
Follow up with customers as needed to ensure the best possible service experience.
Consistently meet and exceed key performance indicators established for this position.
Provide an awesome customer experience each and every time. Ensure every prospect and customer understands the powerful benefits and resources available to them as a USCCA member.
Collaborate with your team members and help one another learn and grow.
Maintain alignment with the Core Values of Delta Defense and Mission of the USCCA in all interactions.
Required Skills/Experience:

High School diploma or equivalent. Associate’s degree or higher preferred.
Prior work history in a Customer Service role. Experience in digital modes of communication is a plus.
Required to pass and maintain Producer Property and Casualty License. Paid Training is provided for all hires.
Excellent interpersonal skills; strong written and verbal communication abilities.
Demonstrated ability to employ patience, empathy and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory manner.
Computer fluency; working knowledge of software applications and advanced internet functions.
Passionate about delighting customers and communicating with them through writing.
Able to work equally as well in a team environment, or remotely.
Self-defense knowledge and training, familiarity with firearms is preferred, but not necessary.
Demonstrates the Core Values of Delta Defense, LLC.
** Must be able to complete Full Time PAID Training (Monday-Friday) for the first 8 weeks upon hire.**

Starting hourly wage is $18.00 per hour. Up to $3.00/hour in premiums are provided based on days and hours worked. This role is eligible for commission and also bonus-eligible for company incentive plan.

Multiple shifts available:

Tuesday through Saturday, 3:00pm-11:30pm CST
Sunday through Thursday, 3:00pm-11:30pm CST
This position can be performed in our beautiful headquarters in West Bend, WI or remotely.

Benefits information can be reviewed at: https://www.deltadefense.com/careers

If you are a Colorado resident, please email us at recruiting@uscca.com to receive complete benefits and compensation information. Please include the job title in the subject line of the email.

Please watch your email for next steps after submitting your application. You will be asked to take an online assessment in order to complete the application process. We look forward to your application.

APPLY HERE

Data Entry Clerk

Responsibilities
Seeking a Data Entry Clerk to maintain large quantities of production data by entering new and updated customer and account information. Prepares source data for computer entry by compiling and sorting information. Establishes entry priorities. Processes customer and account source documents by reviewing data for deficiencies.

What You Will Be Doing

Works with Service Delivery and Warehouse Operations to ensure data integrity

Transfer data from paper formats into computer files or database systems
Type in data provided directly from warehouse systems
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
Navigate freight carrier tracking numbers
Run daily, weekly. Monthly reports from multiple sources
Qualifications / Education
High school degree or equivalent
Computer Proficiency in MS Office (Excel).
Must have experience in Microsoft Dynamics (AX).
Skills
Proven experience as data entry clerk
Fast typing skills
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
Working knowledge of office equipment and computer hardware and peripheral devices
Basic understanding of databases
Good command of English both oral and written and customer service skills
Great attention to detail
High school degree or equivalent

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Data Entry Operator 2

Change Healthcare

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Data Entry Operator II

What will I be responsible for in this job?

  • Enters data from a source document into a computer system.
  • Verifies entries for completeness.
  • May convert data from one electronic system to another.
  • Performs audits of own work or that of others to ensure conformance with established procedures.
  • May work with stand alone data systems or enterprise-wide tools supporting activities such as marketing lead tracking, fulfillment, manufacturing, and equipment maintenance or materials transactions.

What are the requirements?

  • 1+ years of experience in data entry
  • High School or equivalent

What critical skills are needed for you to consider someone for this position?

  • Ability to multitask, work independently and efficiently, also be able to clearly communicate with the team to ensure collaboration on projects.
  • Be able to follow directions and troubleshoot independently any items that may fall outside of the normal scope of the directions.
  • Effectively be able to communicate with management team on progress and any issues needed to be resolved either independently, as a team, or with assistance from management.

What other skills/experience would be helpful to have?

  • Experience with excel, IDK/Group Management, experience with navigating and utlilizing various websites independently.
  • Work from home or remote experience is a plus.

How much should I expect to travel?

  • None

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Payment Processor

Firstsource Solutions

Description

  • Post all types of payments that include auto posting, mail payments and DPs.
  • Balance daily posting and preparing daily deposits.
  • Generating remittance to clients from CUBS base on client schedule.
  • Reconcile revenue and appeal items with clients.
  • Reconcile bank statements and appeal wrong items with bank.
  • Responsible A/R from clients.
  • Balance all statement and close month-end timely
  • Train new administration staff upon company needs due to rapid expansion
  • Other duties as assigned or needed

Qualifications

  • Associate’s degree in Accounting or equivalent work experience
  • Knowledge of Quick Book accounting software
  • Experience in payment processing and/or accounting experience
  • Knowledge of CUBS (Collection Software System)

APPLY HERE

Bookkeeper

Meridian Institute

Meridian Institute has an immediate opening for a full-time Bookkeeper to work in a hybrid fashion near the Washington, DC or Dillon, CO offices, or fully remote. This position is ideal for driven candidates who want a high energy job with a purpose and want to support big change from behind the scenes.

Meridian is a nonprofit consultancy that engages in dynamic problem solving with global leaders in business, government, civil society, philanthropy, and beyond. We bring people together, helping them navigate the dynamic variables that shape any collaborative search for solutionsfrom individual relationships to geopolitical considerations. Our work spans industries and sectors and includes projects focused on agriculture and food systems, climate change, forests, oceans and coasts, resilience, and science and technology, among others. Across these areas, we build and support partnerships that address our world’s complex challenges.

As a member of the Finance Team, the Bookkeeper is responsible for performing tasks related to accounting, banking, recordkeeping, and administrative support for the department. Successful candidates will be self-starters with professional experience in accounting functions, confidence to learn and apply new systems and tools, and an exceptional customer service approach.

The starting pay range for this position is $17.93 $20.62 per hour ($37,300 $42,895 per year), based on the level of education and relevant experience. This is an hourly, non-exempt position eligible for overtime. In following our commitment to principles of justice, equity, diversity, and inclusion, maintaining pay equity when hiring is extremely important to us. For this reason, salary offers with Meridian are non-negotiable.

Meridian is dedicated to advancing our employees’ professional growth, supporting employee wellbeing, and helping them meet their healthcare and retirement needs. Meridian employees receive competitive benefits including:

  • A dynamic and inclusive work environment
  • Flexible work schedules and locations for proven high performers
  • Structured professional development opportunities
  • Medical, dental, and a variety of voluntary insurance coverages for employees, partners, and families
  • Generous vacation and sick leave, plus 12 holidays (fixed and floating)
  • Employee Assistance Program
  • DC Office Employees Only Metro expense reimbursement for commute into work
  • Remote Workers Only home office internet allowance

About the Position:

The Bookkeeper is responsible for maintaining financial records for the organization and providing support in work areas related to accounting, banking, and administrative support for the finance department. In this role they process a high frequency of transactions and provide data entry within and across a variety of systems. The bookkeeper works closely with the Accountant and Payroll Manager to ensure compliance with legal requirements and organizational standards. Typical areas of responsibility include:

  • Data entry and payable processing for both direct and indirect expenses, including subcontractors. Contacts vendors to address invoice questions.
  • Audits expense reports to ensure records are accurate and complete. Supports staff in navigating complicated expense reimbursements and answers inquiries, as needed.
  • Administers the credit card portal and reconciliation process. Tracks expenses and communicates with cardholders.
  • Manages the vendor database and ensures compliance within recordkeeping guidelines for supporting documentation (W-9s, tax IDs, payment information).
  • Processes, records, and monitors all incoming bank deposits and reconciles monthly.
  • Processes monthly bank account reconciliations for all organizational accounts
  • Recordkeeping and electronic filing system maintenance across the department, per filing protocols

Eligibility Requirements

  • Minimum of one-year experience in accounting; or education in Finance, Accounting or Business Administration
  • Meticulous organizational skills, a high level of initiative, and strong analytical and problem-solving skills
  • Effective working remotely and/or with remote staff over varying time zones
  • Ability and enthusiasm to work with people from diverse backgrounds
  • A high degree of proficiency with Microsoft 365 tools including but not limited to: Outlook, Word, Excel, Teams, and SharePoint. Expertise in Excel preferred.
  • Full professional proficiency or higher in English; professional fluency in a foreign language is also highly valued
  • Legally able to work in the United States without visa support/sponsorship

APPLY HERE